Phoenix (Peoria-Glendale)

9780 West Northern Avenue
Suite 1170
Peoria, Arizona 85345
623-565-8892

Current Promotions

Monday 08:00am - 08:00pm
Tuesday 08:00am - 08:00pm
Wednesday 08:00am - 08:00pm
Thursday 08:00am - 08:00pm
Friday 08:00am - 08:00pm
Saturday 08:00am - 05:00pm
Sunday Closed - Closed
  • We know the suns rays in Arizona has us wearing sunscreen and protecting our skin at all costs. The warm weather has us wearing shorts and tank tops most of the year. These are some of the reasons why you should invest in yourself. We are the national leader in laser hair removal, but our services go beyond Laser Hair. Our nurses are experts in Botox & fillers, skin lifting and fat reduction, to name a few.
  • Our Nurses are extensively trained in a range of services including Laser Hair Removal, CoolSculpting, Broad Band Light therapy, Ultherapy, and Injectables including Botox, Juvéderm, Volbella and Vollure.
  • We pride ourselves on our Customer Service and are here to educate and improve the lives of all our clients. Call or come in today and take a tour of our Med Spa and let us show you why we believe in what we do.
From the North (Northern Peoria, Surprise) :
    1. Begin by getting on Loop 101 South.
    2. Stay on Loop 101 South until exit 8, Northern Avenue.
    3. After coming off the Loop 101 ramp, make a Right on to West Northern Avenue.
    4. The first traffic light will be North 98th Avenue, make Right turn at this traffic light. This is the Park West shopping district.
    5. Ideal Image will be on your Right hand side.
From the South (Glendale, Avondale):
    1. Begin by getting on Loop 101 North.
    2. Stay on Loop 101 North until exit 8, Northern Avenue.
    3. After coming off the Loop 101 ramp, make a Right on to West Northern Avenue.
    4. This will lead you in to the Park West shopping district. Ideal Image will be on your Right hand side.
From the East (Northern Phoenix, Scottsdale):
    1. Begin by getting on Loop 101 West.
    2. Stay on Loop 101 West until exit 8, Northern Avenue.
    3. After coming off the Loop 101 ramp, make a Right on to West Northern Avenue.
    4. This will lead you in to the Park West shopping district. Ideal Image will be on your Right hand side.
From the West (Goodyear, Buckeye):
    1. Begin by getting on to I-10 going East.
    2. Take exit 133B to Loop 101 North.
    3. Stay on Loop 101 North until exit 8, Northern Avenue.
    4. After coming off the Loop 101 ramp, make a Right on to West Northern Avenue.
    5. This will lead you in to the Park West shopping district. Ideal Image will be on your Right hand side.
4.2/5
4.2 /5
269 Reviews

Google
5.0/5
Jan 18, 2022
Google Ideal Image Peoria
The staff were very friendly and knowledgeable.
Google
5.0/5
Jan 17, 2022
Google Ideal Image Peoria
Katelyn is my consultant and is very professional, courteous and caring.
Google
4.0/5
Jan 14, 2022
Google Ideal Image Peoria
It was fast
Google
5.0/5
Jan 14, 2022
Google Ideal Image Peoria
They were all nice
Google
5.0/5
Jan 14, 2022
Google Ideal Image Peoria
Great staff. Clean and welcoming environment.
Google
5.0/5
Jan 6, 2022
Google Ideal Image Peoria
Could not be happier with my experience at Ideal Image! Ana is uhMAYzing! Very experienced, knowledgeable and professional! I’m so excited about my treatment plan! It’s a game changer
Google
5.0/5
Jan 1, 2022
Google Ideal Image Peoria
I was a bit nervous at first, but the staff was amazing. Ana took her time with me, answered all my questions, walked me through the process. It was my first time getting Botox. Her knowledge, attention to customer care, and her skills were of great comfort that day.I love the results. I am very happy I chose Ideal Image, and I will be back!
Google
5.0/5
Dec 31, 2021
Google Ideal Image Peoria
Tiffany at the front desk is a sweetheart!
Google
5.0/5
Dec 31, 2021
Google Ideal Image Peoria
The office was super clean and everyone was super professional! Love this place I recommend this office for anyone looking for laser hair removal!
Google
5.0/5
Dec 31, 2021
Google Ideal Image Peoria
Ana did an amazing job when I had lip-filler injections. She was very professional and I had minimal pain during the procedure. I would highly recommend Ana for any services at this location!
Google
5.0/5
Dec 31, 2021
Google Ideal Image Peoria
Great workers very friendly and caring and very good with following the face mask rule highly recommended to anyone
Google
5.0/5
Dec 31, 2021
Google Ideal Image Peoria
The staff was absolutely incredible! Friendly atmosphere and the nurses and the lady in the front answered any questions I had.
Google
5.0/5
Dec 30, 2021
Google Ideal Image Peoria
Very friendly and knowledgeable staff
Google
1.0/5
Dec 29, 2021
Google Ideal Image Peoria
BEWARE! This company and this location are absolutely horrible. I should have read the reviews prior to doing business with them! I am in the process of pressing charges for fraud and obtaining an attorney. They routinely have you procedures paid for in advance, which I am completely on board with. However they will quote you one price and charge you an entirely different price, without explanation. The receptionist without my knowledge or consent ran my credit a second time ,during my treatment. Then she processed an out 1400.00 in an alley account. I already had one open account with plenty of borrowing space left. There was no reason for me to open another account. I had already paid 2950.00 and the. another 4950.00 I had two sessions on my abdomen a total of three areas treated. My last treatment when the receptionist did this, on my way home I recieved an email confirmation of my appt for that afternoon? I had just had my procedure done why would I have another the same day when you have to wait 30 days in between. I had a scheduled appt for 30 days after this and to my surprise it was cancelled again without explanatio. I left Messages for the manager and after the second try she responded...I do not think that she ever received my requests, she took my information, said she would get back to me. She also said that my credit would not be affected by another inquiry. Not so my credit took another hit from the receptionist actions. I then was told by the manager to fix the situation, she would comp me two sessions, and no further chargers would be made. Well a week later I received a new loan document from ally for 1400.00. this time I contacted ally informing them that this was not a loan okayed by me. The also removed the inquiry from my credit report and put in a dispute with ideal image. They were completely on my side. I received a phone call from ideal image saying that if I didn't drop the claim all paid for procedures would be forfeited! This person told me I did sign the document and had in fact used them on my last visit! If you recall all procedures are to paid in full prior to even making an appointment, so how is this possible? This is the most unprofessional business I have ever dealt with. They want your money but don't care about your satisfaction. What a waste of 8000.00 plus dollars! The procedure did not work, I did everything my nurse told me to do. A complete scam.
Google
5.0/5
Dec 28, 2021
Google Ideal Image Peoria
Always a pleasure going here! Very clean and professional atmosphere with nice, knowledgeable staff. The nurses are always extremely courteous and sympathetic to the discomfort of the treatment. Had a great session with Macy today who was speedy and thorough with the increasing laser heat. Awesome results and experience every time!
Google
1.0/5
Dec 24, 2021
Google Ideal Image Peoria
Booked a procedure . 9/28/2021. Canceled procedure after I received a medical form from them, due to the fact my neurologist stated I could not have this procedure done. Contacted Nina Simon through email as she stated it would be the best way , send medical letter and doctors letter. Nina claims she filed letter into my file which apparently ideal imaging stated they never receive .Hmmm I find this strange, i have email from Nina Simon stating she received and filed. $1500 and 3 months later with contact back to back with customer service , Abagail new assigned case worker to case to be told the same thing over and over. She also asked me to mail back cream kit they sell you for after the procedure is completed , $328, which I explained it’s still in in-closed box. Why would I return anything at this point and I’m still trying to retrieve my refund with no luck. This has been very stressful and my medical does situation does not need this. Nina Simon swiped my debit card 3 times without consent once my money was-successfully transferred then emailed their doctor medical form after swiping debit card . And-successfully retrieving $1500 . If medical form would have been send prior to payment I would not be here short of $1500. I would have seen most of my Symptoms . “This Company Has To Be On Alert” Believe the reviews especially when they have more than 2 hands full of negative ones . 👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎 THEY READ REVIEWS AND REPLY WITH SORRY FOR THE InConvenience please reach out to our 1-800- ???-?????
Google
5.0/5
Dec 22, 2021
Google Ideal Image Peoria
I am so happy I came to this Ideal Image. I’m having laser treatment done on my entire upper body. I’ve had 5 complete sessions so far and the results are dramatic. I’m Italian and had thick dark coarse hair and now I’m at the point where my skin is extremely smooth and almost totally hairless. I don’t even have to shave anymore. Macey has been my primary nurse and she has been amazing. She’s extremely professional and efficient at what she does and always makes me smile and feel at ease and comfortable and welcome. I highly recommend this place and Macey in particular. My wife gets Botox done there and she is equally happy with the results and the excellent service. I’m very happy I chose to come here and look forward to getting my final treatments and finally never having to worry about shaving my body/having hair where I don’t want it ever again.
Google
5.0/5
Dec 20, 2021
Google Ideal Image Peoria
The nurse was very efficient and professional.
Google
1.0/5
Dec 15, 2021
Google Ideal Image Peoria
If I could leave zero stars I would. I am so disappointed. I scheduled and confirmed for the first phone consult (not even the zoom one you do , that’s after this), they called me on the day before , 6 times!! That should have been my first red flag, 2nd I finally was able to answer, during this phone consult I’m told I would be given $100 off for the misunderstanding with the phone call and so many times, I’m transferred to the zoom call talk for not even 5 mins and they say oh it’s actually only $25 off sorry, for the actual consultation, cool, NOT, the zoom call dropped 3 times (not on my end) so I then no longer have time to talk as I’m a preschool teacher and nap time was over. They continued to call and email multiple times , I finally blocked this places number. I will never ever reschedule here, such a hassle and SO pushy!!!! Not to mention I was told $100 off then not even 10min later oh it’s only $25 sorry. No thanks, I’d rather go somewhere honest.
Google
2.0/5
Dec 13, 2021
Google Ideal Image Peoria
The tighten gave me a rash!
Google
5.0/5
Dec 8, 2021
Google Ideal Image Peoria
Great staff. I always feel welcome and have amazing service
Google
5.0/5
Dec 6, 2021
Google Ideal Image Peoria
I am 100% satisfied with my experience. The technicians were always lovely to work with. My hair is 99% gone and I never had a bad reaction to treatments.
Google
5.0/5
Dec 6, 2021
Google Ideal Image Peoria
Clean really nice office setting. Tech was very professional.
Google
1.0/5
Dec 4, 2021
Google Ideal Image Peoria
Not sure how this treatment works but I was told at my consultation that it would take 5 sessions of bbl treatment to fade away my sunspots so I fell for it and paid $1000. I completed my 4th session a few weeks ago and sun spots didn’t fade a bit. I still got one more session to go but for now I’m giving it a one star. Im hoping for some kind a results. 🤞
Google
5.0/5
Dec 2, 2021
Google Ideal Image Peoria
Ive only had one visit so far. But my tech was very helpful in answering all my questions. I was pretty nervous, but she helped me to be comfortable throughout my visit.
Google
3.0/5
Dec 1, 2021
Google Ideal Image Peoria
Lisa was very nice and helpful. She helped me set up zoom. I was told that I could still get the 50% off but when I talked to Lisa I was told that she couldn't give me 50% off. That disappointed me. I only make $1,150 a month on social security. I almost feel like canceling because when you are told that you're going to get 50% off they should honor it. I am still considering canceling because I need my little bit of savings that I have for emergencies and this is not an emergency.
Google
5.0/5
Nov 30, 2021
Google Ideal Image Peoria
Ana was wonderful!
Google
5.0/5
Nov 25, 2021
Google Ideal Image Peoria
Came early and they fit me in!
Google
5.0/5
Nov 22, 2021
Google Ideal Image Peoria
On time and professional
Google
1.0/5
Nov 22, 2021
Google Ideal Image Peoria
Absolutely worst place ever. Wouldn’t even go here if services were offered for free. Zero professionalism. Courtney White in particular, doesn’t return phone calls they just hook you and then are done with you. Thank god I was able to cancel my loan with ally lending.
Google
5.0/5
Nov 17, 2021
Google Ideal Image Peoria
The RN who provided my treatment was kind and extremely informative, answering all my questions before and during the treatment. I was so impressed with her, I specifically requested that she be scheduled for my next visit, which she was. I experienced no pain or other discomfort - just numbness - either during or following the procedure and, within 3 weeks, noticed a significant improvement in the treated areas. So far, so good!
Google
4.0/5
Nov 17, 2021
Google Ideal Image Peoria
Treatment was a bit spicy lol but i love the progress I am making with the amount of hairs that are NOT growing back
Google
5.0/5
Nov 11, 2021
Google Ideal Image Peoria
It was nice
Google
5.0/5
Nov 10, 2021
Google Ideal Image Peoria
Long overdue review but Taylor, who works all over, is awesome!!!!!! She is very professional, and met with me after I happened to find you guys while walking around parkwest. She instantly took me back to an office(which i had no wait) and went over coolsculpting and hair removal. She took her time and made a awkward situation, very comfortable. I highly recommend Peoria and Taylor. Thank u Taylor and ideal image!
Google
5.0/5
Nov 2, 2021
Google Ideal Image Peoria
Anna was great!
Google
5.0/5
Nov 2, 2021
Google Ideal Image Peoria
It was Amazing!!!
Google
5.0/5
Oct 25, 2021
Google Ideal Image Peoria
Betty is amazing!! She takes her time and is so sweet!!
Google
5.0/5
Oct 19, 2021
Google Ideal Image Peoria
Very professional, helpful and they answer all my questions
Google
5.0/5
Oct 15, 2021
Google Ideal Image Peoria
Nina was just truly exellent and very relatable. She answered all of my questions and was super friendly. I look forward to start my cool sculping and set up an appt soon and look my best by year end!
Google
5.0/5
Oct 8, 2021
Google Ideal Image Peoria
Nervous as can be on my very first consultation, on a zoom call to boot, I was blown away with the amount of support and patience I received from Joanna Fortuna. She was so helpful and kind. I will return just because of her!
Google
5.0/5
Oct 4, 2021
Google Ideal Image Peoria
Kimberly was very helpful and had good knowledge of the product. We had fun going over my options and decided to finally get this one. All the staff are pleasant when talking to them.
Google
5.0/5
Oct 2, 2021
Google Ideal Image Peoria
Ana has made the whole experience amazing! She so sweet and very knowledgeable and made me feel so comfortable. I would highly recommend everyone see her!
Google
5.0/5
Sep 29, 2021
Google Ideal Image Peoria
Macy did an excellent job. Very kind and professional and helpful with recommending certain services that I needed.
Google
5.0/5
Sep 28, 2021
Google Ideal Image Peoria
Celina is a great nurse, she made sure I was comfortable and she’s super sweet
Google
5.0/5
Sep 26, 2021
Google Ideal Image Peoria
Always friendly staff
Google
5.0/5
Sep 24, 2021
Google Ideal Image Peoria
Amazing staff and services 10/10 recommend.
Google
5.0/5
Sep 23, 2021
Google Ideal Image Peoria
Selena was very amazing & professional! Great to work with, she took care of everything with ease & I would definitely get more work done with her. Awesome Job Selena!
Google
5.0/5
Sep 23, 2021
Google Ideal Image Peoria
Love coming here, the staff is so wonderful and talk you through each step!! Staff also makes you feel comfortable ❤️❤️
Google
5.0/5
Sep 20, 2021
Google Ideal Image Peoria
Staff was friendly, knowledgeable, patient, understanding, and took the time to make an uncomfortable process go smoothly. Thanks to them.
Google
1.0/5
Sep 20, 2021
Google Ideal Image Peoria
During the sales process I filled out my health background honestly, nothing was questioned. Then I was disqualified by the nurse due to mole removal. Additionally, I signed a contract that included not one mention that masks were still REQUIRED in their office (though our state had long lifted their mandate) - this is FORCED regardless of antibody or vax status, regardless of medical exemptions. No reasonable conversation could be had with the receptionist. .
Google
1.0/5
Sep 18, 2021
Google Ideal Image Peoria
I came in for underarm hair removal and was told that it wouldn't work for me, and I have dark hair! The manager Kelly or nurse Taylor were supposed to contact me about refunding my money that I paid, and it's now going on five days of being ignored! I wanted to be able to do this procedure because I suffer from depression and OCD and anxiety and I thought this would make things a little bit easier for me. My only income is social security disability, which means my money is very limited. This whole situation has turned out to be a nightmare, which has now increased my depression and my anxiety level! There is no need for me to feel like this, if you're a good company you'll have good customer service response, and will refund my money with no issues! UPDATE: After a little while, the company DID refund my money.
Google
1.0/5
Sep 13, 2021
Google Ideal Image Peoria
Molly mislead me to the zoom meeting , very pushy trying to schedule a meeting to a different office , I told her my days off she totally ignored it and said we will get you in ASAP and booked and appointment on a day that doesn’t work for me , now I found out that this appointment is none refundable.
Google
1.0/5
Sep 9, 2021
Google Ideal Image Peoria
Very disappointed. I paid for a 3 thousand dollar laser hair removal package, but because of covid and never receiving a call to re schedule my appointments I am being asked to pay 300 dollars for a touch up, even though I still have 3 services left in my contract. Before this incident I really enjoyed this location, and have recommended them to several people, quite a shame.
Google
1.0/5
Sep 3, 2021
Google Ideal Image Peoria
Showed up to my appointment just to be told that they went ahead and canceled without ever calling me to confirm. . Person at the front desk said they no longer call but sent out emails, I was not told this when I booked the appointment. I got two services done here and have came many many times and it was never like this.
Google
5.0/5
Aug 27, 2021
Google Ideal Image Peoria
Had a great consultation with Jennifer. She was very informative and very helpful!
Google
5.0/5
Aug 26, 2021
Google Ideal Image Peoria
Nice, respectable and prompt experience.
Google
5.0/5
Aug 24, 2021
Google Ideal Image Peoria
Excelente servicio .
Google
5.0/5
Aug 18, 2021
Google Ideal Image Peoria
very thorough and explained everything in detail. excited
Google
5.0/5
Aug 16, 2021
Google Ideal Image Peoria
I arrived about 4min late to my appt as parking is not easy to find. I parked behind the building. Plan to arrive 5-10 early to find parking. She was ready for me and did not have to wait. The staff member was very sweet and conversed with me. She did a great job zapping my underarm hair. I didn’t feel any pain. Was super quick about 5mins.
Google
5.0/5
Aug 13, 2021
Google Ideal Image Peoria
I had a very enlightening and pleasant experience
Google
5.0/5
Aug 10, 2021
Google Ideal Image Peoria
I always get great, professional, timely and friendly service.
Google
5.0/5
Aug 6, 2021
Google Ideal Image Peoria
Friendly, energetic staff made me feel very welcoming. Very knowledgeable about services and what the best treatment is.
Google
5.0/5
Aug 5, 2021
Google Ideal Image Peoria
My laser RN was wonderful, very friendly and professional!
Google
5.0/5
Aug 5, 2021
Google Ideal Image Peoria
Staff was friendly and very knowledgeable!
Google
1.0/5
Jul 29, 2021
Google Ideal Image Peoria
Ideal image very bad place to go especially the one on Thunderbird Peoria they dud bad job my face and always some spot is different than other one and they did my filling around my lip and I’m going back to check in that asking me to sign document and pay for it and they supposed to fix it for me ? yes I have very bad experience with them I’m gonna go in because I like them I’m going to fix my face
Google
5.0/5
Jul 26, 2021
Google Ideal Image Peoria
Very nice staff and talked me thru it all. A little painful but hopefully worth it!!!
Google
5.0/5
Jul 26, 2021
Google Ideal Image Peoria
Great, fast and professional
Google
5.0/5
Jul 23, 2021
Google Ideal Image Peoria
The staff and technician were very polite and professional. I really appreciated all the extra covid precautions. Look forward to my next appointment.
Google
5.0/5
Jul 22, 2021
Google Ideal Image Peoria
Every experience I have had at IdealImage has been fantastic! All of the ladies there are kind, caring, and friendly!
Google
5.0/5
Jul 14, 2021
Google Ideal Image Peoria
Polite and friendly customer service. Quick and easy process.
Google
5.0/5
Jul 8, 2021
Google Ideal Image Peoria
Ana was wonderful to work with, she was very gentle and I left there very happy.
Google
2.0/5
Jul 7, 2021
Google Ideal Image Peoria
I haven't received treatment yet and I already have a massive red flag. During my consultation in mid to late May, I was told appointments are being set 6-8 weeks out, not to worry, and the center will contact me directly. After 6 weeks of no contact, I have heard nothing so I call. I explain that I was told 6-8 weeks and THEY WOULD CONTACT ME and and I hadn't heard anything, so the phone rep pulled up her calendar to schedule me, another 6 weeks out. She never asked who she was speaking to and not once attempted to verify my identity. This makes me very uncomfortable. I get how caller ID works, but the services I paid for with the expectation of 6 weeks will now be 3 months, and the scheduler never bothered to confirm who she was was speaking to.
Google
5.0/5
Jul 6, 2021
Google Ideal Image Peoria
Awesome experience!
Google
5.0/5
Jul 1, 2021
Google Ideal Image Peoria
It was great. From the time I walked in, to the time I left. Everyone was very friendly and informative. I felt very comfortable and in good hands.
Google
5.0/5
Jun 25, 2021
Google Ideal Image Peoria
I would recommend due to customer service and friendly staff. Staff is always friendly. Very satisfied with treatment received from Ana… she does an amazing job with lip fillers
Google
5.0/5
Jun 23, 2021
Google Ideal Image Peoria
Macey G. Is amazing Everytime I have seen her! Very sweet and professional and always makes me feel comfortable 10/10
Google
5.0/5
Jun 15, 2021
Google Ideal Image Peoria
Amazing staff & quality treatment!!! Front desk girls are ANGELS as well as the nurses. I feel like each time I go, it gets better & better! Thank you ideal image Peoria! 🙂
Google
1.0/5
Jun 14, 2021
Google Ideal Image Peoria
If I could give negative stars I would. Do not ever give this company money over the phone. You will never get it back. It has been over a month and we have been given a complete run around and jump through every hoop they asked us to. They even had the nerve to say that because we are canceling an appointment we need a doctors note. What is this high school LOL. My wife gets a doctors note and her dermatologist says based on my wife’s condition she did not recommend her get this procedure at all. Emily I believe as her name told another lady who talked to my wife that they wanted to know what the condition was. Are you kidding me? That’s none of your business and when you asked for a doctors note and we give you one we need our money back. Do not ever come to this business. If anything ever goes bad or wrong they will never call you back they will never refund your money. Absolute horrible experience and we never step foot in your office. I will continue to blast this company until the money is back in my account. And I will tell everybody I know to read reviews on this company
Google
5.0/5
Jun 7, 2021
Google Ideal Image Peoria
Very friendly and informative.
Google
5.0/5
Jun 5, 2021
Google Ideal Image Peoria
I just had my first Botox and Basic filler treatment done at Ideal Image MedSpa in Peoria and I have to Anna the nurse was awesome. She made me feel very comfortable, she knows her stuff and she answered all the questions I asked her pre- treatment which helped to ease away any fears I had. She was also very professional, as well as very pleasant to work with. I would not hesitate to recommend Ideal Image Med Spa to anyone, give them a try it will be worth it. I have to wait to see the full results but so far am very happy and will definitely be going back!!
Google
1.0/5
Jun 5, 2021
Google Ideal Image Peoria
Well my appt was at 9am. I arrived at 8:45am doors still locked so I waited in my vehicle till 8:55am and still the doors locked. I like to arrive to my appts early so I'm on time cause if I get there at my appt time for me I'm late. Myself and another customer waited outside till 9:04am it might not be a big deal to your company or employees but if I was late they would of told me that I needed to reschedule...
Google
5.0/5
Jun 2, 2021
Google Ideal Image Peoria
It was great! Very nice staff!
Google
5.0/5
May 25, 2021
Google Ideal Image Peoria
I’m loving my results. Taylor did an amazing job, he explained the process, answered all my questions thoroughly and made me feel very confortable!!D
Google
5.0/5
May 10, 2021
Google Ideal Image Peoria
He was great!!! He was very nice and explained everything!!!
Google
5.0/5
Apr 28, 2021
Google Ideal Image Peoria
Staff is friendly, minimal wait time. Procedure was quick but with detail about what is happening and what to expect, very helpful.
Google
5.0/5
Apr 26, 2021
Google Ideal Image Peoria
From walking in and throughout my entire process the customer service was beyond amazing! The tech walked me through the entire process and made sure I was comfortable the entire time.
Google
5.0/5
Apr 15, 2021
Google Ideal Image Peoria
The woman I spoke to was very informative and just delightful and professional!
Google
4.0/5
Apr 12, 2021
Google Ideal Image Peoria
I had scheduled a 30 min virtual consultation for Botox and the call ended up being over 2 hours. I did sign up as a member and I’m sure that is why it took a little longer. However, if I decided not to use your services, the appointment was still over an hour and those weren’t my expectations.
Google
5.0/5
Mar 21, 2021
Google Ideal Image Peoria
Very nice
Google
5.0/5
Mar 18, 2021
Google Ideal Image Peoria
I am glad I made the decision to do this the nurse I have is always nice and we have good conversations during the treatment.
Google
5.0/5
Mar 16, 2021
Google Ideal Image Peoria
Kathy was very friendly, patient and addressed all of my questions.
Google
5.0/5
Mar 9, 2021
Google Ideal Image Peoria
very helpful, friendly
Google
5.0/5
Feb 23, 2021
Google Ideal Image Peoria
All the staff is very profesional, polite and acknowledge
Google
1.0/5
Feb 23, 2021
Google Ideal Image Peoria
Don't waste your time and your money, My treatment has not been finished,I was suppose to get 2 sections . I did one and they told to get the other one after 6 months, everytime I call them to make appointment ,they put me on hold for hours.don't go and waste your money
Google
1.0/5
Feb 22, 2021
Google Ideal Image Peoria
I have had continuous issues with this company since beginning my treatments over a year ago. The professional performing the procedure always changes and I notice not everyone is as thorough as the others and should be considering how expensive the treatments are. Getting new numbing cream for my laser hair removal was a huge mess and involved alot of back and forth between the pharmacy and ideal image. The most recent experience caused me to have to push back my appointment another month, causing it to be scheduled 2 months past my original appointment. I have always had a female perform my laser hair procedure as it is for a brazilian and a very personal area and procedure. After checking in it became clear that my nurse for this appointment was a male and never at any point before or once arriving to my appointment was this communicated. This made me uncomfortable and caused me to have to reschedule a month later.
Google
1.0/5
Feb 20, 2021
Google Ideal Image Peoria
I had a virtual appointment with a sales rep not a nurse. I received two treatments of cool sculpting and was told I could see up to 66.66% reduction. I have had 0% reduction. I exercise 5-6 times a week and eat healthy. Basically nothing changed on my end so I expected to see something. Pretty upset that I have to continue to pay for something that did not work. UPDATE. They reached out to have me contact them directly and long story short they said they would reach out and haven't.
Google
5.0/5
Feb 20, 2021
Google Ideal Image Peoria
Very easy, informative and comfortable
Google
5.0/5
Feb 17, 2021
Google Ideal Image Peoria
Great experience
Google
5.0/5
Feb 17, 2021
Google Ideal Image Peoria
I can't recommend anyone when I paid as much money as I have paid and still have not been scheduled my first appointment. Update... ideal image has been great to me since this review. They are fantastic. Amazing. Customer service is perfect!! BUT THEIR CREDIT LINE COMPANY THEY USE FOR PEOPLE CALLED FORTIVA ARE THEIVES AND THEIR BEHAVIOR IS BORDERLINE CRIMINAL. I been battling them for a few weeks now. I have lawyers on them now. Do anything but fortiva
Google
5.0/5
Feb 16, 2021
Google Ideal Image Peoria
Everyone was so accommodating, friendly and positive