Little Rock

11525 Cantrell Road
Suite 103
Little Rock, Arkansas 72212
501-588-3448

Current Promotions

Monday 08:00am - 08:00pm
Tuesday 08:00am - 08:00pm
Wednesday 08:00am - 08:00pm
Thursday 08:00am - 08:00pm
Friday 08:00am - 08:00pm
Saturday 08:00am - 05:00pm
Sunday Closed - Closed
  • Our Little Rock, Arkansas MedSpa is located just off 430, making it convenient to get to whether you’re coming all the way from Fayetteville or just down the road in The Heights. Yes, our clients drive all the way here from Fayetteville just to see us! Located between Panera Bread and Scarlett in the Pleasant Ridge Towne Center, we have the perfect destination for you to grab lunch, shop, and come see us for all your beauty needs.
  • Our warm and friendly Client Service Consultants are ready to greet you with a smile and a beverage before our Registered Nurses take you back for your laser hair removal, CoolSculpting, BBL, and injectable treatments. Having been in Little Rock since 2012, we are experts at what we do here. Whether your desire is to correct and repair sun damage, get rid of that stubborn fat that just won’t go away, or free yourself from shaving, we are here to customize a treatment plan specific to your needs. Please call or come by any time and let our expert staff create a plan just for you!

Directions from Benton:

  1. Take I-30 E from Texarkana. You will then take exit 129 to merge onto I-430 N toward Fort Smith.
  2. Take exit 9 for AR-10 W/Cantrell Rd, Turn left onto Cantrell Rd. Destination will be on the left.

Directions From Conway:

  1. Take I-40 E, Then take exit 147 to merge onto I-430 S toward Texarkana.
  2. Take exit 9 to merge onto AR-10 W/Cantrell Rd. Destination will be on the left.

Directions from Cabot:

  1. Merge onto US-167 S/US-67 S, you will then Merge onto I-40 W, take a Slight right to stay on I-40 W.
  2. Take exit 147 to merge onto I-430 S. Take exit 9 to merge onto AR-10 W/Cantrell Rd. Your destination will be on the Left.
4.1/5
4.1 /5
326 Reviews

Google
5.0/5
Jan 19, 2022
Google Ideal Image Little Rock
Kristen is very professional, answered any questions I had, made me feel relaxed and in good hands, and was quick and proficient with the laser.
Google
1.0/5
Jan 19, 2022
Google Ideal Image Little Rock
This entire journey has been stressful because the staff is inconsistent and my appointment was cancelled without notification. I was waiting outside then I had to call customer service for them to tell me “oh it looks like they cancelled all appointments due to the provider” so any other time they can call or send an email but not this time? I’m just over the entire experience. 0/10 wouldn’t recommend
Google
5.0/5
Jan 18, 2022
Google Ideal Image Little Rock
I was a walk in customer that wanted some information on botox. Angel was the front desk lady that helped me and she was very helpful and friendly. I was introduced to nurse Kara who was also was very helpful. She talked to me about how many units I would need and explained how the treatment would go. I enjoyed talking to the two lovely ladies!
Google
5.0/5
Jan 18, 2022
Google Ideal Image Little Rock
Kara is an angel! She explained the process very thoroughly and went at my speed for my pain tolerance being very low! She's funny and makes the times I am there go by quicker than it feels like.
Google
1.0/5
Jan 17, 2022
Google Ideal Image Little Rock
These people are great to contact you in order to sell a service. Once they take your money, you cannot get a phone call returned, an appointment scheduled, or any service whatsoever. They take money up front then will not provide the service.
Google
1.0/5
Jan 17, 2022
Google Ideal Image Little Rock
Customer service is poor and they can’t keep staff to provide service.
Google
5.0/5
Jan 14, 2022
Google Ideal Image Little Rock
Saelish and Taylor are the absolute best!!!!! I love this place! Ravi is amazing and very patient. Oh yea my results are to die for 😃
Google
1.0/5
Jan 14, 2022
Google Ideal Image Little Rock
Please go and spend your money for hair laser removal somewhere else!!!! They are like sharks! Same as going to a bad dealership. They put you in this contract for 16 months , facility closed due to covid, had appointments canceled and can't even have a full 9 sessions, to see some results of the false information given.To come back and tell you, to do touch up. When I was sold the contract ,was told, lifetime touch up to be $35 or $39 , found out today, it's per section, so if you do your face , you have to pay $29 for upper lip ,another amount for chin and so on..... end up paying more!!! Don't get your service here They will take your money and no results!!!! Make sure to inquire other places before going with them.
Google
5.0/5
Jan 13, 2022
Google Ideal Image Little Rock
I got lip injections for the first time yesterday at Ideal Image of Little Rock. Kara Rinke is absolutely amazing. I read a lot of reviews about how skilled she is before I scheduled my appointment, and I can attest they were all absolutely true. She is a perfectionist, and I am obsessed with the way my lips turned out. In addition to being a master in her trade, she is also extremely personable and made my experience better than I could have imagined. The Ladies at the front desk were also super sweet and welcoming! Overall great experience, and I will be back.
Google
5.0/5
Jan 13, 2022
Google Ideal Image Little Rock
Ma. Kara was very professional and made me feel very comfortable. She knew my pain tolerance for laser was bad and did it quickly but made sure she got every spot. I would definitely recommend her. She applied pressure after every hit to make my feel better with the pain. I loved the front desk clerk Saelish she was professional and a wonderful joy!
Google
5.0/5
Jan 13, 2022
Google Ideal Image Little Rock
Kara is great for laser hair removal.
Google
1.0/5
Jan 13, 2022
Google Ideal Image Little Rock
I have had the WORST experience ever . I purchased a laser hair removal package in 2020 for 16 months . In 2021 towards the end of my sessions . I told several nurses that the hair was still growing in only finer and not coarse . I was told that they should have switched my laser removal from coarse hair to fine hair. Mind you they KEPT CANCELLING MY APPOINTMENTS BECAUSE OF STAFFING ISSUES! On my very last visit . I brought it to the attention of the front staff. They literally told me “get your hormones checked then bring the results , I am sure that is why “ . I called corporate someone was supposed to follow up with me only because I did a bad survey . I missed the phone call. I called back to back and left voicemails didn’t get an answer or call back . This was September and October of last year . In December I began to try again because the hair was constantly growing in . I got the run around for the entire month was told the manger works at another location only in town for one day each week. I asked to speak with her in person and show her, I was told on two different dates to come by , the first day I went there they said she had been out and to try another day . I did just to find out that she would be off of work until jan.5th . I spoke to another manger gave her all of this info she only told me that she would pass along the information . Today Jan.12th . Diana the manager at the Little Rock location finally called . I told her everything she said “we have never said we guarantee permanent hair removal, we just guarantee that it would not be as much, your package includes a lifetime touch up package for $25 per session” . I told her that when I bought the package I was told that it would stop the growth and that in the middle of my sessions that the laser were not switched to finer hair because the hair was not growing in thicker anymore. She said to me “I’m not sure about if it were switched or not “ I asked could I get a few additional sessions at no cost be the proper laser was not used when the hair began to grow thicker. She flat out said no and i asked to call corporate, she told me that I could call them but they were more than likely tell me the same thing. I hung up. This company is VERY UNPROFESSIONAL! Shame on you Ideal Image.
Google
5.0/5
Jan 12, 2022
Google Ideal Image Little Rock
Amanda And Susan were Amazing!!!
Google
5.0/5
Jan 11, 2022
Google Ideal Image Little Rock
Kara was very nice fast and patient with me cause I’m a crybaby lol
Google
5.0/5
Jan 8, 2022
Google Ideal Image Little Rock
I had such a great experience with Ideal Image and my nurse Kara! She was informative, professional, and super personable! I’ll definitely be back to see her again!
Google
5.0/5
Jan 8, 2022
Google Ideal Image Little Rock
They have done an amazing job!
Google
5.0/5
Jan 8, 2022
Google Ideal Image Little Rock
Lauren and Kara were excellent! I was very nervous about my first laser treatment, but Lauren was friendly, reassuring, and explained everything she was doing. I had a similar experience with Kara at my 3rd treatment. Highly recommend.
Google
5.0/5
Jan 7, 2022
Google Ideal Image Little Rock
Kristen was super nice. She talked me through the whole process and was quick and efficient! Will be seeing her again!
Google
5.0/5
Jan 7, 2022
Google Ideal Image Little Rock
Such a great experience! Kristen was awesome. So nice and made me feel comfortable! Saelish, in the front, was really helpful as well!
Google
5.0/5
Jan 6, 2022
Google Ideal Image Little Rock
The staff is AMAZINGGGG!!!! I was greeted by the nicest receptionist, Saelish! It was my first time getting treated and I was extremely nervous, but my nurse named Kristen was wonderful. She is so friendly and gentle. She talked to me the whole time which helped me out a lot because I was nervous. She made me feel like a valued client. I would HIGHLY recommend getting treated by Kristen. If I could give her a 10 star I would. Thank you so much!!!
Google
5.0/5
Jan 3, 2022
Google Ideal Image Little Rock
All the nurses are so professional! I love coming here to get treated Kara is so amazing she took the time to explain all the procedures so I won’t be so nervous! Definitely recommend her for laser hair
Google
1.0/5
Jan 3, 2022
Google Ideal Image Little Rock
Once again my appointment was cancelled at the last minute by Ideal Image. This has happened to me four times since I started receiving lazer hair removal services with Ideal Image. I paid for the 18 months unlimited package and I've only received 3 sessions over the last 9 months. Ideal Image always has an excuse has to why my appointment is cancelled and then when the appointment is rescheduled it is for weeks or months later. I would give Ideal Image a zero star rating, but that is not an option.
Google
5.0/5
Dec 30, 2021
Google Ideal Image Little Rock
Hands down the best experience from start to finish. I was greeted by the NICEST receptionists. Kara immediately greeted me also and took me back. She explained exactly what she was doing and answered all my questions. Kara is a wonderful RN! Can’t wait to go back!!
Google
1.0/5
Dec 29, 2021
Google Ideal Image Little Rock
Patchy work and getting ahold of somebody to fix it has been a nightmare. Have to shave before appointment so the nurse won’t be able to tell what sections were missed.
Google
5.0/5
Dec 26, 2021
Google Ideal Image Little Rock
Kristen was absolutely wonderful👍🏻👍🏻👍🏻👍🏻
Google
5.0/5
Dec 23, 2021
Google Ideal Image Little Rock
Amber Becker was just outstanding! I was lost and she waited on me and eased my mind. I highly reccomend everything about this establishment. Emily gave great directions and Kris was so helpful as I booked my next 2 appointments!
Google
1.0/5
Dec 20, 2021
Google Ideal Image Little Rock
Edit: While I asked to speak with a manager Friday, no one called me back. I posted this Saturday and received a call from corporate today (the following Monday). I have not been able to touch base with them yet. But will update this post during the process. Original post: I am having similar problems. My treatments should be 6 to 8 weeks apart, otherwise you lose any progress made in previous sessions. They keep canceling and rebooking, essentially making it to where the treatment hasn’t been rendered. Hearing others continually say this is really frustrating makes me thing it is something the BBB should know. I’m at the point of considering the hiring of a lawyer. They say there is no refund but that doesn’t hold up in small claims court as well as corporations like to make you think it does.
Google
5.0/5
Dec 20, 2021
Google Ideal Image Little Rock
Very nice, friendly, considerate, clean and amazing!!!
Google
5.0/5
Dec 20, 2021
Google Ideal Image Little Rock
Kara is so informative and tentative, she took my concerns seriously! It was a simple process!
Google
5.0/5
Dec 16, 2021
Google Ideal Image Little Rock
Very informative and Quick.
Google
5.0/5
Dec 16, 2021
Google Ideal Image Little Rock
Kara was amazing at my laser hair removal appointment! She took her time and made sure she was very thorough. I would recommend her to anyone looking for this service!
Google
5.0/5
Dec 15, 2021
Google Ideal Image Little Rock
Kristen was amazing!!
Google
5.0/5
Dec 10, 2021
Google Ideal Image Little Rock
Kristen is absolutely amazing!! I don’t have a very high pain tolerance, so I tend to scream and flinch without meaning to… 🙂 and she has the BEST patience with me. She does not allow my anxieties to get to her. I LOVE HER! can’t wait to spend all of Christmas Eve morning with her!!
Google
5.0/5
Dec 9, 2021
Google Ideal Image Little Rock
Lauren was absolutely amazing! She was very personable and made me feel extremely comfortable! Definitely a great first experience!
Google
5.0/5
Dec 7, 2021
Google Ideal Image Little Rock
I had a great experience. It was my very first time, and Kristen was great!
Google
1.0/5
Dec 6, 2021
Google Ideal Image Little Rock
I will not ever use Ideal Image. I have experienced the very worse customer service. Extremely bad communication skills as well as the desire to problem shoot or desire help the costumer. The nurse that did do my Botox revealed to me she was exhausted due to the long work hours as well as no other staff working in the clinic. Poorly trained staff all around. My VIP membership doesn’t expire for another 6 months, but I will not be using Ideal Image any of my medspa needs.
Google
5.0/5
Dec 2, 2021
Google Ideal Image Little Rock
Kristen & Kara are both wonderful!! They are so easy to talk to & you can tell they love what they do! They make the treatments as fast and painless as possible. The front desk staff, Taylor & DJ are also so sweet & helpful!! Taylor went out of her way to look things up for me to help me plan my sessions. 10/10 recommend! I went from shaving like every other day to only shaving like once every month after only 3 sessions. (I have pretty thick, fast growing hair). I love these treatments and I’m very glad I chose ideal image for my laser hair removal.
Google
5.0/5
Dec 2, 2021
Google Ideal Image Little Rock
Great experience. Kristen was very nice an wonderful to talk with. Explained everything great
Google
5.0/5
Nov 30, 2021
Google Ideal Image Little Rock
I purchased hair removal treatments for he first time… I was a little nervous as it is a bit pricey but I wanted to do something for me. My first visit was a great! I went in nervous because yes, it is a little painful but my nurse was AMAZING!! Kristen made me feel so comfortable, she helped keep it as painless as possible. She is my go-to nurse for the rest of my sessions!! Thank you, Kristen!!
Google
5.0/5
Nov 30, 2021
Google Ideal Image Little Rock
I had a very good experience at the Little Rock location
Google
5.0/5
Nov 26, 2021
Google Ideal Image Little Rock
Kristen was amazing! She was friendly and made me feel very comfortable.
Google
5.0/5
Nov 24, 2021
Google Ideal Image Little Rock
The laser nurses are fantastic! I would recommend Kara and Kristen to all of my family and friends. Both came from ICU and are very thorough and efficient. 10/10!
Google
5.0/5
Nov 24, 2021
Google Ideal Image Little Rock
Ahhhh how do I put this into words… Kristen did my botox / dysport & she truly is such a professional. I have a high pain tolerance but needles in the face are my weakness, Kristen has such a gentle hand that I barely felt a thing. She kept me informed & made me feel very comfortable. The experience was great with her & the results were great! She made sure I had movement while keeping my forehead smooth. Exactly what I asked for. I now only trust one person with my face! 100% recommend Kristen for her services!!!
Google
5.0/5
Nov 22, 2021
Google Ideal Image Little Rock
Loved the consultation lady she was the sweetest and most understanding.
Google
2.0/5
Nov 21, 2021
Google Ideal Image Little Rock
My purchase/treatment were put in 4 months late. (missed out on double point promotion). I wasn't notified of sale in progress. when i purchased more units, and I was literally standing in the store. I feel like company tries to sell you more product than needed. Staff turnover high and not experienced. Everyone has been pleasant and tries to be helpful.
Google
2.0/5
Nov 19, 2021
Google Ideal Image Little Rock
Well I’m updating my review a year later. Super disappointing that I even have to edit my 5 star review that I gave a year ago. I had been raving about ideal image until now and had even referred friends. So story time: I purchased Ultherapy in February of this year due to a recommendation by the Little Rock Manager at the time. I received a consultation and was told the UlTherapy had to be from your neck to your forehead, so I purchased that package. I attended my first session, and besides it being painful, all was fine. I then attended my second session and was told by the nurse that I did not need my neck area done due to my age and lack of loose skin and that in fact I did not even have to include that in my package in the first place. My nurse then went and got the manager who agreed I didn’t have to have my neck area done. She then agreed that the neck portion of the Ultherapy I already paid for was around $750 and I could use that credit towards Kybella under my chin since that was a concern area of mine. I was excited! I was told I had to wait until May of this year to get my Kybella appointment scheduled. When I called I asked about my credit and they reassured me the system showed it. They then scheduled my appointment for June but I had to reschedule. I then attempted many times to get rescheduled before I finally in August found out that Ideal Image no longer administers Kybella. At this point there was not one original employee who I had dealt with still employed at the Little Rock location. So in September I spoke to the new Little Rock Manager in person, explained what had transpired over the past year and inquired again about the $750 credit. She looked in the system and said she saw my credit and to contact my lending company to ensure they credited me back. I did. They had Nothing from Ideal Image. I then attempted to contact Ideal Image customer service several times before finally speaking to a rep that could help with this. She claimed that her system showed NO CREDIT and that I received all the services I paid for. I told her my chart would show that I did not receive Ultherapy on my neck and that somewhere it should be noted that I was going to receive Kybella instead. She said she would request my chart and look further into this and call back. I also went to the Little Rock office and requested to see my chart and what do you know, the neck area is marked through and a note says: Start Kybella in 3 months. It’s been over a month and nothing. No call. This is unacceptable customer service. I was lied to over and over again and told I would either receive Kybella or be credited. They even went as far as to give me an invoice # to prove my credit. And looks like that invoice doesn’t even exist: I have been a loyal customer, signed up for the yearly membership and have received many services just to now be cheated out of $750 that I paid for. It’s a SHAME! ______________________________________ Amber R. is fantastic! I had her today for my sixth laser hair removal appointment and she was the best yet. She made me feel comfortable and made the whole process as painless as possible. She is skilled at what she does and I was very reassured by that. I have been dreading laser hair removal appointments lately and I finally now wont be. I have requested to have her as my nurse from here on out. Great job Amber! Thanks for the excellent service!
Google
1.0/5
Nov 18, 2021
Google Ideal Image Little Rock
Staff (Alyssa) was very professional and accommodating. She is extremely joyful and exemplifies the Ideal Image! I unfortunately have not had any good results with BBL and the Botox results were NOT good.
Google
5.0/5
Nov 18, 2021
Google Ideal Image Little Rock
Kristen was great! She was a lot of fun and very helpful. Thank you!
Google
5.0/5
Nov 17, 2021
Google Ideal Image Little Rock
It was excellent
Google
5.0/5
Nov 17, 2021
Google Ideal Image Little Rock
Kristen was awesome!
Google
5.0/5
Nov 11, 2021
Google Ideal Image Little Rock
Kristen is so amazing. She is friendly, patient and very nice. Definitely going back for more services .
Google
5.0/5
Nov 10, 2021
Google Ideal Image Little Rock
I have been having laser hair removal done for years- multiple places and different areas. Ideal Image has surpassed my expectations while in the clinic. The women up front (I believe Taylor and Angel are the names) are wonderful and extremely helpful. The nurses (Kara, Kristen, and Amber) who do the laser hair removal treatments are experts and talk through everything while answering any and all questions I may have. I am so excited to start my coolsculpting journey with Ravi!
Google
5.0/5
Nov 9, 2021
Google Ideal Image Little Rock
Kara was amazing. She was professional, Knowledgeable, and efficient. Very easy to talk to. My appointment flew by. Would absolutely recommend!
Google
5.0/5
Nov 8, 2021
Google Ideal Image Little Rock
Very nice and easy to talk with. They got me on and out with no issues.
Google
1.0/5
Nov 8, 2021
Google Ideal Image Little Rock
DO NOT TRUST THEY ARE A SCAMMM
Google
1.0/5
Nov 8, 2021
Google Ideal Image Little Rock
SAVE YOUR TIMEEEEEE do not do consult I was initially interested in coolsculpting and lip filler… after requesting a consult I was contacted daily to arrange an appointment. Appointment was smooth and helpful discovered my best options, but there was no availability at the time and I was told I’d be contacted, but i received a package … never heard anything back from them. After a bout a month I decided I would save my time and look at options elsewhere….so I called back about sending in my package but they wouldn’t let me speak with someone said they have to put in a ticket , so I have to wait for a call… never received a call so I called back asking to speak with someone they told me again I’d have to be contacted ..: a month later still NOTHING!!!!! So I call again only be told that case expired and I need to wait for someone to call for a new case manager….. now I have $2,000 in collections for services I never recieved !!!!!! Not to mention after my consult I’ve had terrible attitude from most of the customer service simply… short,dry and nonchalant I WILLL NEVERRRRRRRR WASTE MY TIME AGAIN AND DO EVERYTHING IN MY POWER TO STOP THIS FROM HAPPENING TO SOMEONE ELSE
Google
1.0/5
Nov 8, 2021
Google Ideal Image Little Rock
Terrible customer service I am convinced these reviews are fabricated
Google
1.0/5
Nov 8, 2021
Google Ideal Image Little Rock
Harassing phone calls when there wasn't even a consultation. Then attempted to charge for things that weren't even done at consultation. Make it make sense...
Google
5.0/5
Nov 5, 2021
Google Ideal Image Little Rock
I highly recommend Ideal Image. I'm a little over halfway through with there full body laser hair removal. I couldn't be happier with the results. Amazing staff with exceptional nurses. Ive had several sessions with Kara. She has all the skills and traits that you want in a health care professional. She set's the bar
Google
5.0/5
Nov 5, 2021
Google Ideal Image Little Rock
Kara was very friendly and quick during my laser hair removal session.
Google
5.0/5
Nov 3, 2021
Google Ideal Image Little Rock
Ms. Kara was fantastic! Appointment was prompt, professional, and she was very considerate of my pain tolerance! I will definitely be back!🥰
Google
5.0/5
Nov 3, 2021
Google Ideal Image Little Rock
Ravi she is so great definitely appreciate her knowledge and beautiful spirit definitely a sweet person
Google
5.0/5
Nov 3, 2021
Google Ideal Image Little Rock
Karah is really good she made It as painless and quick as possible.
Google
5.0/5
Nov 3, 2021
Google Ideal Image Little Rock
Kristen was fantastic. She was patient and understanding. Most importantly she was gentle and listened to my needs. I have scheduled a return visit!
Google
5.0/5
Nov 3, 2021
Google Ideal Image Little Rock
Love Kara! Highly recommend her
Google
2.0/5
Nov 3, 2021
Google Ideal Image Little Rock
I signed up in March of this year, no one never called me to set up my appointment. I called them in April they gave me an appointment for June or July called me the day before my appointment to cancel due to staff problems ok gave me an appointment for September. When September came they called the day before to cancel that appointment was trying to give me one far away would not accept it so a manager called she gave me one in November so I finally get to go to my appointment. At the appointment one of the machines stop because it said it was too cold wish I was alright with that but when it was time for me to schedule my other appointments Ms. Dj tells me my contract expired so I stated to her it's not my fault I was brought in before the contract expired because every time I had an appointment someone would call me to cancel it. I wasn't the one who cancel it your employees called me. She states I don't know if you cancel so I tell her it should be in the computer I was called so 5 of my session are just out there and I have a lot of referrals. On the upside my tech was great I love how she took care of me. Now I would give her a 10 but the overall could do a lot better.
Google
5.0/5
Nov 1, 2021
Google Ideal Image Little Rock
It was very good, my consultation was very in depth to make sure I would receive the right service.
Google
5.0/5
Oct 31, 2021
Google Ideal Image Little Rock
Kara and Taylor were AMAZING!! Good customer service and great conversation. Kara was not going to let me walk out without making my lips look perfect!!
Google
1.0/5
Oct 28, 2021
Google Ideal Image Little Rock
DO NOT TRUST IDEAL IMAGE PERIOD..... I am talking about the business in general not specifically this location. This place will scam you into saying they can provide these services but it will be months until you get in. They will make you book it before so they can get your payment information and then won't book it until months after. You will be in contact with someone who does not even work in the state you are getting the services at. They will hype it up to be something amazing for you and REC unneccessary things and say you are getting a good deal just to get you hooked to book it because it is not refundable. They will definitely fail to mention that is non refundable. So if you are good to wait for months for something go for it but if not I HIGHLY DO NOT RECOMMEND!
Google
1.0/5
Oct 28, 2021
Google Ideal Image Little Rock
I have never written a negative review in my life. This place is a scam! Don't do it!! I had enrolled in their year membership and bought a few services on my contract over the phone. I received a BBL, it did nothing at all, and was told I would need multiple to see any results. I have done IPL which is similar, in the past and had great results within a week. 2nd visit, I received 64 units of Botox, and seriously could not tell, I called them after a couple days and was told it could take up to 12 days to see the results. Has it ever taken nearly 2 weeks to see results from injections, not for me it hasn't.... Very little smoothing ever came around my eyes, but for about 6 weeks I could see a little less lines in my forehead. I was disappointed, but I still had a syringe of filler that was paid for and an appt set. It would be canceled not once, but twice! The first time I was called and the appt was rescheduled for 2 months out. TWO MONTHS! The second time they canceled, I was not even called. And, I was told when I came in for the appt that they were having issues with the girl that did the injections, so not sure if she left or what, but there was no one able to give me the service that I had paid for. I got the run around when I requested a refund for the service that they canceled and didn't know when they could perform. Corporate office finally called back and agreed to give me a partial refund. I would never go back there and sure would not suggest anyone to use them.
Google
5.0/5
Oct 27, 2021
Google Ideal Image Little Rock
I had an amazing experience at Ideal Image. I had some work done on my lips, to make them fuller and I was very nervous about the pain. Ravi Bhatia was the nurse working with me and let me just say that she was so calming and soothing and the pain was insignificant. I’m so thrilled with the way my lips have turned out. She was so professional and skilled. For anyone looking to enhance their lips, I would definitely recommend Ravi Bhatia, and Ideal Image.
Google
5.0/5
Oct 26, 2021
Google Ideal Image Little Rock
My nurse was very knowledgeable and friendly! Was in and out for my lip/chin removal in 10 minutes 😊
Google
5.0/5
Oct 25, 2021
Google Ideal Image Little Rock
Kara did my lip filler and they are amazing!! She has great attention to detail and you can tell she really loves what she does
Google
5.0/5
Oct 23, 2021
Google Ideal Image Little Rock
Awesome experience!! I love Kara!!
Google
5.0/5
Oct 23, 2021
Google Ideal Image Little Rock
I’m pretty much a veteran when it comes to Botox, but had never gotten lip filler before. However, Kara did my filler and it was perfection! She listened to my goals, viewed my inspiration photos, and went to work. When I say that she’s as picky as I am, it’s the greatest compliment. I could tell that nothing less than excellent was going to be acceptable to her and I appreciated the extra time and effort she took to get my dream lips! I will be a returning client for sure!
Google
5.0/5
Oct 22, 2021
Google Ideal Image Little Rock
I had an awesome experience with Kara! She was so punctual, thorough, polite, and professional. The front office staff (Angel & DJ) were awesome as well! I am very satisfied with the service and care provided!
Google
5.0/5
Oct 21, 2021
Google Ideal Image Little Rock
Great personality and friendly.
Google
5.0/5
Oct 20, 2021
Google Ideal Image Little Rock
I’ve had Kristen twice already and she’s awesome! She’s very professional and cares to make sure you’re comfortable.
Google
5.0/5
Oct 20, 2021
Google Ideal Image Little Rock
Today was an amazing experience with Kara & Ravi !!! Since i received my fillers for my lips and smile lines & BOTOX ! I’m feeling more confident everyday !
Google
4.0/5
Oct 20, 2021
Google Ideal Image Little Rock
Google
2.0/5
Oct 18, 2021
Google Ideal Image Little Rock
When I do go they are very clean, professional, and nice appointments but they have had repeated staffing and cancellation issues for reasons that are unclear. They have cancelled and rescheduled 4 of my appointments which is very frustrating when their nearest reschedule is always 10 or more weeks out. I would give them 5 stars if they could keep an appointment time. Ideal image has reached out to work on better scheduling options which I appreciate very much and I plan to update this review going forward if I can get through my appointments
Google
5.0/5
Oct 15, 2021
Google Ideal Image Little Rock
Kristen was very kind and patient.
Google
3.0/5
Oct 15, 2021
Google Ideal Image Little Rock
I receive services from ideal image for two years now. I am not impressed with this company overall. It has many many times felt like I was on a used car lot with the sales approach that all of the managers have. I was told I could come back for touchups if the hair returned but they said nothing about it costing for me to come back for touchups. Made it sound like their services were guaranteed so if the hair came back, they would remedy it. That’s just one of many instances (one time my name was signed to a contract that I didn’t agree to). BUT! The workers who actually perform the service get five stars from me. Kara specifically turned my attitude around about my experience there. She is light and friendly and helped me prevent more pain from the service by telling me what no one had told me before. She was courteous and helped me get a deal for future services. I will be requesting her for future services. Also the front desk girls are typically not very helpful or knowledgeable… But now they are professional, knowledgeable, and courteous!!!
Google
1.0/5
Oct 14, 2021
Google Ideal Image Little Rock
Having the same problem with the inability to schedule an appointment for the services purchased. I have been trying to get an appointment since August, 2021 and it is now October. I called the other day and there are no appointments for any of the services I purchased through January 2022. The time limit to use them is running out.. I have requested an extension and hope to hear back soon.
Google
5.0/5
Oct 11, 2021
Google Ideal Image Little Rock
Ideal Image has been such a great experience! For something that might make you a little uncomfortable their professionalism keeps your nerves at bay. Kristen is an absolute joy and makes the entire experience fun! I definitely recommend!
Google
5.0/5
Oct 10, 2021
Google Ideal Image Little Rock
This review is not for ideal image but for my nurse who took wonderful care of me. Kristen at ideal image is very patient, informative and kind. She works fast and is very Thorough with being sure customers are taken care of with all needs met! Now as far as ideal image that’s another review for another day but let me be clear that Kristen receives the 5 stars for her customer service ideal image none.
Google
5.0/5
Oct 10, 2021
Google Ideal Image Little Rock
Kristen is absolutely the sweetest!
Google
5.0/5
Oct 8, 2021
Google Ideal Image Little Rock
This was my very first appointment. The receptionist was super sweet. Kristen, my nurse, greeted me and took me back to the treatment room. She was super sweet and professional. Kristen explained everything in great detail and let me know what to look forward to. She talked to me throughout the entire appointment and made me feel extremely comfortable. I'm sitting in my car now right after my appointment writing this review. Thank you again Kristen
Google
5.0/5
Oct 8, 2021
Google Ideal Image Little Rock
Great customer service ! Today was my second treatment and I’ve seen amazing results just by the first treatment. I had Kristen as my tech, and let me just say SHE’S GREAT !!!!! Very informative ! I felt comfortable with her right away ! I requested to have her every time, I absolutely love her already lol .
Google
5.0/5
Oct 7, 2021
Google Ideal Image Little Rock
The staff was nice and my nurse had great conversation
Google
5.0/5
Oct 6, 2021
Google Ideal Image Little Rock
Kristin was fantastic!!! Great service and very personable!!!
Google
5.0/5
Oct 5, 2021
Google Ideal Image Little Rock
My nurse Kara was awesome. By far the best experience I've ever had here. Really hope to have her again next time.
Google
5.0/5
Oct 5, 2021
Google Ideal Image Little Rock
Kara was so great!
Google
5.0/5
Oct 5, 2021
Google Ideal Image Little Rock
Wonderful nurse is ăesome
Google
1.0/5
Sep 29, 2021
Google Ideal Image Little Rock
If I could leave less than 1 star I would. Idea Image Little Rock has been a terrible experience. They have cancelled by appointments and “reschedule them” since March 2021. When they reschedule they keep canceling last minute. I have tried numerous times to get a refund because THEY CAN’T COMPLY WITH THEIR SIDE OF THE AGREEMENT! they are not providing the services I signed up for. I have called many times and they always say they will pass it on to a manager and nothing gets done. They won’t “pause” the contract months…6 of which have not been provided. And they also won’t terminate the contract or refund. It has been a complete nightmare. I feel bad for the staff for whatever they are going through…but they need to have a solution for their customers who are not receiving the services they paid for. Would not recommend Ideal Image at all.
Google
5.0/5
Sep 28, 2021
Google Ideal Image Little Rock
The setup was amazing and the professional zoom call with the representative. First appointment is next week
Google
1.0/5
Sep 28, 2021
Google Ideal Image Little Rock
Omg this has been THE WORST experience ever. I was sold a package on the phone for IPL as I wanted help with anti aging. This office isn’t accepting any calls, so I am CONSTANTLY routed to 1-800 land and it has now been over a month… have no appointment… and have asked 6 times for a refund, 4 times over the last two weeks I’ve been told I will be refunded as there are no appointments. But no one will answer a call, or email, or give me any information about this refund. When someone spends 800+ dollars looking to get work done? This is NOT how you should be treated. Just NEVER EVER EVER GO HERE. Like EVER
Google
5.0/5
Sep 28, 2021
Google Ideal Image Little Rock
Kara and DeeJ were SOOO helpful!!!!
Google
5.0/5
Sep 27, 2021
Google Ideal Image Little Rock
Kara was awesome fast, lovely spirit,and funny! I can’t wait for my next appointment!
Google
1.0/5
Sep 26, 2021
Google Ideal Image Little Rock
My recent experience with Ideal Image in Little Rock ends with a complaint filed with the BBB. I had a couple of show stopping issues. After my first appointment, I had an allergic reaction to the laser hair removal treatment. Large very painful welts on my lower legs which ended up lasting 3 months and led to permanent scaring. The post care after my procedure was non-existent. I reported the medical issue promptly, the day after my procedure. The nurse said to "take some benedryl". I had to follow-up with my PCP who said I need to stop the treatments and gave me a medical certificate. I gave the medical certificate to the front desk with the hope of getting a refund for the remaining treatments. Instead, I got a call from a regional manager who denied my refund. In lieu, she offered a credit for other services - with the knowledge that laser treatments (hair removal or otherwise) are not an option for me. I had to pause my services due to pregnancy, but I'm very concerned (after researching other reviews) that they were not actually paused and have since expired. I've only had that first appointment and spent over 4k on services. The appointment availability and scheduling at the Little Rock location is unacceptable. My appointments have been rescheduled and the wait time is about 4 months (read 2022). I feel very sorry for the staff. I'm sure they have the best intentions and are struggling for employees because of the pandemic, but customers are being left frustrated, unheard, and held financially hostage for services Ideal Image Little Rock simply can't provide in a timely manner. To that end, I've filed a complaint with the BBB. At this point, I doubt Ideal Image will offer any refund. Their contract clearly states no refunds, arbitration is the only real option, which is expensive, and out of reach for most people. In summary, the hard and fast "no refunds" policy doesn't fit my situation, and obviously other people here have similar experiences. Ideal Image Little Rock is behaving unethically by taking money in exchange for services they can't provide in a reasonable timeframe. Also, if you happen to have a serious reaction to their treatments, and even if you provide a medical certificate, you'll just be pushed into getting other treatments. So, if you like getting ripped off with nothing to show for it - Bernie Madoff style - Ideal Image Little Rock is the place for you!