Little Rock

11525 Cantrell Road
Suite 103
Little Rock, Arkansas 72212
501-588-3448

Current Promotions

Sun CLOSED - CLOSED
Mon 9:00am - 5:00pm
Tue 9:00am - 8:00pm
Wed 9:00am - 6:00pm
Thu 9:00am - 8:00pm
Fri 9:00am - 6:00pm
Sat 8:00am - 5:00pm
  • Our Little Rock, Arkansas MedSpa is located just off 430, making it convenient to get to whether you’re coming all the way from Fayetteville or just down the road in The Heights. Yes, our clients drive all the way here from Fayetteville just to see us! Located between Panera Bread and Scarlett in the Pleasant Ridge Towne Center, we have the perfect destination for you to grab lunch, shop, and come see us for all your beauty needs.
  • Our warm and friendly Client Service Consultants are ready to greet you with a smile and a beverage before our Registered Nurses take you back for your laser hair removal, CoolSculpting, BBL, and injectable treatments. Having been in Little Rock since 2012, we are experts at what we do here. Whether your desire is to correct and repair sun damage, get rid of that stubborn fat that just won’t go away, or free yourself from shaving, we are here to customize a treatment plan specific to your needs. Please call or come by any time and let our expert staff create a plan just for you!

Directions from Benton:

  1. Take I-30 E from Texarkana. You will then take exit 129 to merge onto I-430 N toward Fort Smith.
  2. Take exit 9 for AR-10 W/Cantrell Rd, Turn left onto Cantrell Rd. Destination will be on the left.

Directions From Conway:

  1. Take I-40 E, Then take exit 147 to merge onto I-430 S toward Texarkana.
  2. Take exit 9 to merge onto AR-10 W/Cantrell Rd. Destination will be on the left.

Directions from Cabot:

  1. Merge onto US-167 S/US-67 S, you will then Merge onto I-40 W, take a Slight right to stay on I-40 W.
  2. Take exit 147 to merge onto I-430 S. Take exit 9 to merge onto AR-10 W/Cantrell Rd. Your destination will be on the Left.
4.2/5
4.2 /5
236 Reviews

Google
5.0/5
Sep 23, 2021
Google Ideal Image Little Rock
Had the best experience! Very polite. Very informative. Would definitely recommend to all my friends. I already have. Thank you!!
Google
1.0/5
Sep 22, 2021
Google Ideal Image Little Rock
It's just very difficult to get appoinments scheduled. I feel like it's going to take me more than a couple years to get through my lazer hair removal. Which is very frustrating to me and not what I was told at all when spending 4000 on the package. I hope things change soon. I'd love to write a good review. I just dont feel like my money or time is worth anything to Ideal Image. I wouldnt reccomend at the moment.
Google
5.0/5
Sep 21, 2021
Google Ideal Image Little Rock
Kara got me in and out with no delay. She made getting shot over and over in the face with a laser a fun Friday afternoon. Cooled down with an aloe face gel after…..just like a day at the spa!!😁😋
Google
5.0/5
Sep 21, 2021
Google Ideal Image Little Rock
My experience at ideal image was amazing very clean and professional Mrs. Kara did and excellent job and was flexible working me in her schedule.
Google
5.0/5
Sep 20, 2021
Google Ideal Image Little Rock
My experience was over the phone. Great customer service! My questions were answered. Very pleasant!
Google
5.0/5
Sep 17, 2021
Google Ideal Image Little Rock
Cara was amazing! She was so sweet, very knowledgeable, and gave me the best experience!
Google
5.0/5
Sep 17, 2021
Google Ideal Image Little Rock
Kara was so great! She made me feel comfortable and did such a good job! If you need laser hair removal I highly recommend her! Definitely going back!
Google
5.0/5
Sep 14, 2021
Google Ideal Image Little Rock
The staff was so friendly and welcoming. My nurse explained everything to me and walked me through the process. All my nerves went away and I enjoyed my time.
Google
5.0/5
Sep 13, 2021
Google Ideal Image Little Rock
Rep was very friendly and gave me all the information that I need. I am discussing options with my husband.
Google
1.0/5
Sep 12, 2021
Google Ideal Image Little Rock
They have no appointments, in one year I only have managed to get two services done. I paid for 16!! They will finish treatment in the year 2936. I paid so much for this totally regret it!!
Google
5.0/5
Sep 11, 2021
Google Ideal Image Little Rock
Staff (Alyssa) was very professional and accommodating. She is extremely joyful and exemplifies the Ideal Image!
Google
1.0/5
Sep 11, 2021
Google Ideal Image Little Rock
I had to modify my comment because of how poor the service has been with ideal image for the last 6 months. I had to reschedule an appointment in March and Ideal Image could not actually get me back in until September! My contract was for unlimited visits for 16 months, but they could not/ would not keep appointment times for a third of my contract duration. I prepaid $2800 for my services and feel completely scammed by this company. All calls are sent to a call center, which conveniently cannot tell you who the manager is. They all “leave an email for the manager. She should get in touch with you soon.” I have NEVER been contacted by the manager. They offered to “extend” my contract by 2 visits (keep in mind that 3 visits have been cancelled by Ideal Image during my contract period). It’s a shame. I have had good clinical results, but unless they can actually respond to complaints and have a rational conversation, I will never give them my business and will warn others about doing any business with this company. (p.s. management is commenting on these negative reviews saying that these customers will be contacted in 48-72 hours. I plan to update this post to show whether they actually do this, or if they are trying to save face)
Google
5.0/5
Sep 9, 2021
Google Ideal Image Little Rock
Alyssa was very professional, answered any questions I had, made me feel relaxed and in good hands, and was quick and proficient with the laser.
Google
1.0/5
Sep 9, 2021
Google Ideal Image Little Rock
I wish I could leave negative stars. THE WORST!!! I will never again recommend this place for any service. They cancel appointments without any notice, and can never get you rescheduled. The front desk is RUDE and has hung up on me multiple times. This place is completely unprofessional, and I will make sure to let everyone know it
Google
1.0/5
Sep 9, 2021
Google Ideal Image Little Rock
I have been trying to get a refund for nearly a month now. They do not return phone calls and have given me the run around. I'd give 0 stars if I could.
Google
5.0/5
Sep 8, 2021
Google Ideal Image Little Rock
Ravi is the best! Highly recommend.
Google
5.0/5
Sep 7, 2021
Google Ideal Image Little Rock
Alyssa was fabulous!!
Google
1.0/5
Sep 7, 2021
Google Ideal Image Little Rock
Would not recommend! One star is too many stars. This place cancels your appointments all the time. They scheduled me in person to come in on a Saturday after canceling my other appointment. After driving over and hour and taking off from my job they tell me that I was not scheduled and they could not get me in. Will not refund my money due to contract. Offer to give me a credit on my account, they never did. Getting a phone call returned is hopeless. Then you only have a certain amount of treatments allowed but they expire despite their scheduling issues. I paid $200 extra for the membership and for the free treatment. Of course that got cancelled. No refund and I find out that it expired after 90 days and not a year. Cannot get money back on that either. The nurses are great but that’s it. You never talk to the same person so nobody knows what’s going on. You pay all of the money, not cheap, but cannot ever get in. Do not waste time or money on this place! My experience has been a nightmare! I will never again purchase from them!
Google
5.0/5
Sep 7, 2021
Google Ideal Image Little Rock
Alyssa from DFW flew here to Little Rock to help out today, and I'm very grateful she did! She's the best nurse/laser technician I've had the good fortune to work with at Ideal Image! I felt listened to, and I'm incredibly satisfied with her service!
Google
1.0/5
Sep 2, 2021
Google Ideal Image Little Rock
HORRIBLE!!!! They are scammers, I have my appointments booked 6 months in advance and they have canceled each one the DAY BEFORE!!! I haven’t been seen in 3 months. No one returns my calls, no one has any kind of answers.
Google
1.0/5
Sep 1, 2021
Google Ideal Image Little Rock
I haven’t heard from anyone regarding my appointment cancellation. It’s been weeks since they canceled my appointment, and my last appointment was back in May. All of my services have been paid for. This is quite unprofessional.
Google
2.0/5
Sep 1, 2021
Google Ideal Image Little Rock
Seems like I spent $3500 and can’t get my cooling gel session. And my juvaderm on the same day bc they do not have anyone who can give me my juvaderm. That’s a prob
Google
1.0/5
Aug 27, 2021
Google Ideal Image Little Rock
I still haven’t been able to reach the lr office for scheduling after weeks of attempts.
Google
5.0/5
Aug 26, 2021
Google Ideal Image Little Rock
Ravi was great, sweet and very professional!
Google
1.0/5
Aug 26, 2021
Google Ideal Image Little Rock
The staff are professional and very nice. However management needs to be more considerate of these hardworking and dedicated personnel. It is almost impossible to get anyone on the phone and getting an appointment is even harder.They are being double booked but doing the best they can.
Google
5.0/5
Aug 25, 2021
Google Ideal Image Little Rock
Heather was great with my laser hair removal treatments. She uses her hand to help relieve the pressure quicker and it really makes a difference. I’m nearing the end of my process and very excited to be completely done and move on to the next body area. The office staff at the Cantrell location is always polite and accommodating.
Google
5.0/5
Aug 24, 2021
Google Ideal Image Little Rock
Heather was AMAZING!! She is professional, informative, and quick!
Google
4.0/5
Aug 24, 2021
Google Ideal Image Little Rock
Heather was great! She made my first visit a great one! Thank you, Heather!
Google
1.0/5
Aug 19, 2021
Google Ideal Image Little Rock
I haven’t had a hair removal appointment in four months. They keep cancelling and rescheduling me even after I confirm the appointment. They will call barely 24 hours before and cancel you, don’t even reschedule you right then. For the amount of money you have to pay this is ridiculous. There’s plenty of other hair removal services in Little Rock. Use those. I will never use ideal image after this but have to finish up these treatments because I’ve already paid them so much.
Google
1.0/5
Aug 16, 2021
Google Ideal Image Little Rock
I feel like I got SCAMMED!!!!! No wonder why they don’t have a refund policy. DO NOT GO HERE!!!! Read PLENTY of reviews from other places before you come to this one. I found out that most of their good reviews some from other locations. This location is HORRIBLE with appointments. I have been rescheduled several time fire to the pandemic and no they don’t have ANYMORE appointments until next year??? It’s so many things wrong with this!!! But the call you back almost IMMEDIATELY to schedule you an appointment and take your money. I paid CASH Money…
Google
4.0/5
Aug 16, 2021
Google Ideal Image Little Rock
Very good experience.
Google
1.0/5
Aug 10, 2021
Google Ideal Image Little Rock
I would not recommend Ideal Image to anyone. The company should let guests know from the beginning that the hair removal procedure only thins the hair and does not actually remove it permanently.To make matters worse! I was recently told that my contract ended and I won't receive my last treatments due to the location not having an opening until the day after my contract ends. This makes no sense. If that is the case I would have been able to complete the treatments before the end of contract if the location did not shut down due to covid. I will be contacting management and/or corporate with this information. I don't appreciate spending so much money on bikini, full face, and abdomen for the hair to still be growing in.
Google
2.0/5
Aug 10, 2021
Google Ideal Image Little Rock
Worst scheduling experience! I had my cooltoning treatment rescheduled 4 times since May!!! According to most articles on the internet, you need to have 4 cooltone treatments done within 2 weeks I achieve the max results. When I finally had my first treatment on July 1st, they called two days later and rescheduled the rest of the appointments for the end on July so I had a gap of three weeks between my first and second appointments. I really doubt the effectiveness of this treatment with such a huge gap in between treatments. My technician Raquita was great and very attentive though.
Google
3.0/5
Aug 9, 2021
Google Ideal Image Little Rock
Google
2.0/5
Aug 7, 2021
Google Ideal Image Little Rock
Your service rep was friendly enough, however they didn't follow up with me as requested today nor have they responded to email.
Google
5.0/5
Aug 6, 2021
Google Ideal Image Little Rock
My tech Zuni was still in training but she did excellent. It was an enjoyable and stress free experience
Google
1.0/5
Aug 2, 2021
Google Ideal Image Little Rock
i felt pressured to purchase a package and didn't have much time to make a decision on such an investment and now can't get ahold of anyone at the center to discuss what i just purchas
Google
1.0/5
Jul 30, 2021
Google Ideal Image Little Rock
I have been trying to get in touch with this office for 3 weeks to try to get an appointment in case of a cancellation. No one ever answers the phone. When I leave a message I get no call back. I’m beginning to think this is not a reputable business. I have paid a lot of money and now I can’t talk to anyone. I will be requesting a refund.
Google
5.0/5
Jul 22, 2021
Google Ideal Image Little Rock
Such great customer service and very professional!
Google
2.0/5
Jul 14, 2021
Google Ideal Image Little Rock
Well my consultation was with Tina and things were going very well until I told her I could not afford $900.00 right now. Then she immediately cut me off and made me feel like I was not important at all. I really wanted to talk with someone about prices. The time is just not right for me now. I am in customer service and I would never make anyone feel like she made me feel.
Google
1.0/5
Jul 7, 2021
Google Ideal Image Little Rock
After being transferred to log onto zoom, the rep wanted to see me face to face and she seemed very excited at first. Once I start asking questions, her attitude changed. I was quoted 1 price per unit but she inflated the price considerably. After asking more questions she finally said the price I was quoted is if I became a member? Why didn't she offer that to me? She went on to inflate to number of units to 70 when she said that It look like I only need 20 units. Stating that I can reserve the extra units for another time. This is not how business should be conducted. I will have to pass this disturbing information on to others, not to get caught up in dishonest sales tactics. The zoom call dropped and I did not want to call back. Bait and Switch
Google
1.0/5
Jul 6, 2021
Google Ideal Image Little Rock
Research the BBB reviews, I sure wish I had! I had an online consultation in early March and was scheduled for a procedure about 6 weeks later on April 19th. I was called the day before by the office to reschedule that appointment. I was given the date of June 21st. So far I am 3 months from my original consultation appointment which seems excessive, but since I had made 3 payments what could I do? On June 21st I show up and as told my appointment was cancelled for non confirmation. I could show the email where I confirmed, so them the reason was changed to cancellation because "my" provider had quit. I do not have a provider, since I had never been seen. I am pretty patient and have been in the service industry, but that was enough for me. They wanted to give me another appointment for the end of July. At this point, I feel that lack of staff and non professional communication gives me zero confidence that I want anyone there to touch me. I have spoken to one person in the office and was told I could cancel since I had never been seen. I was supposed to receive a call from the main office last week, but guess what? No call, no surprise. So I called again and at this point have been on hold for almost 20 minutes. I honestly have read through these reviews and am happy that so many women seem to love this place. I wish I could say I did. I really need to resolve this by cancelling and receiving a refund. Edit+ Do not use this company! I am still waiting to be contacted after having called 2 more times. Each time I am told I will receive a call back from customer service and there is nothing else that can be done except to wait it out. I have been trying to get in touch with someone since June 21st.
Google
5.0/5
Jul 2, 2021
Google Ideal Image Little Rock
Great consult with, Ashley. Very thorough and detailed. She did not rush through the information and made sure all my questions were answered and felt confident with the process.
Google
5.0/5
Jul 1, 2021
Google Ideal Image Little Rock
Amber was very professional and nice
Google
2.0/5
Jun 22, 2021
Google Ideal Image Little Rock
Paid the $250 for the membership package to get the great deal on the price of Botox. Had my first injections 2 months ago and already need another appointment. When I tried to get the appointment, I was told they were short staffed for Botox injections and it would be MONTHS before I can be seen! She did say they were trying to get staff and would know more on July 7th, but I don’t think I should have to wait that long when my membership is only good for 1 year!! Honestly, I shouldn’t even need the injections yet, so it also makes me wonder if the Botox was watered down and that’s why they’re able to offer such a low price!! I want my $250 back so I can go else for my injections! I give 2 stars because the young lady who answered the phone was very nice.
Google
5.0/5
Jun 17, 2021
Google Ideal Image Little Rock
The staff is very nice, friendly and helpful. They didn’t mind answering the many questions that I had. Definitely would recommend to anyone!
Google
4.0/5
Jun 17, 2021
Google Ideal Image Little Rock
Very good. I already knew basically what I wanted to sign up for. Since I've already been a client and am familiar with zoom and docusign, it went rather smoothly.
Google
5.0/5
Jun 12, 2021
Google Ideal Image Little Rock
I have loved my experience so far! Great communication and professionalism. I felt like my goals were heard and met within my budget. They do a great job giving you all of the information and answering any questions you may have! So glad I did this!
Google
5.0/5
Jun 9, 2021
Google Ideal Image Little Rock
My first impression with Ideal Image is Outstanding. I felt like they listened to me and was determined to help me with my skincare. The Financing was really easy and getting my first appointment scheduled all in the same setting was Superb. Thanks for all you do.
Google
2.0/5
Jun 8, 2021
Google Ideal Image Little Rock
The people where very friendly it's just would have liked to know the pricing before purchasing a membership
Google
1.0/5
May 30, 2021
Google Ideal Image Little Rock
Canceled my follow up Botox appt and not able to schedule my appts together have to do 3 different appts for 3 things. No one returned call when emailed manager.
Google
5.0/5
May 27, 2021
Google Ideal Image Little Rock
It was very pleasant and relaxing the staff were awesome! And very friendly!
Google
5.0/5
May 27, 2021
Google Ideal Image Little Rock
I am completely happy with my experience everyone was very friendly and helpful and the procedure I had turned out better than I expected
Google
5.0/5
May 21, 2021
Google Ideal Image Little Rock
Good explanation
Google
5.0/5
May 18, 2021
Google Ideal Image Little Rock
Great experience, my coordinator was very knowledgeable and patient with everything I was asking
Google
5.0/5
May 11, 2021
Google Ideal Image Little Rock
One of the only places around that has a safe laser for dark skin hair removal. The staff is friendly and the prices are reasonable. The environment is very clean and inviting. Jasmine takes great care of me and even goes above and beyond to ensure my tattoo is safe from the laser treatments. Thank you ladies for all you do!
Google
5.0/5
May 3, 2021
Google Ideal Image Little Rock
Comfortable, quick and friendly Loved it
Google
5.0/5
Apr 23, 2021
Google Ideal Image Little Rock
It was a good experience
Google
5.0/5
Apr 15, 2021
Google Ideal Image Little Rock
Jasmine and Emily did super job
Google
5.0/5
Apr 14, 2021
Google Ideal Image Little Rock
I want to give a BIG SHOUTOUT TO IDEAL IMAGINE!!! Ms.Amber And Ms.Jasmine are the BEST, There very professional, They Don’t Discriminate What so Ever, they Are a very sweet and kind staff and I LOVE IT. This is my Second Treatment and I definitely see Improvement THANK YOU SO MUCH GUYS! See you soon
Google
1.0/5
Apr 14, 2021
Google Ideal Image Little Rock
It never fails. Every time I’ve scheduled an appointment set it gets canceled.
Google
5.0/5
Apr 13, 2021
Google Ideal Image Little Rock
I was super nervous and worried it would hurt and Lauren walked me through the process and talked me through each step. Great experience.
Google
5.0/5
Apr 12, 2021
Google Ideal Image Little Rock
Christina was very nice and explained everything to me and help me with the right plan for my budget very excited about my first visit
Google
5.0/5
Apr 12, 2021
Google Ideal Image Little Rock
My consultantion was wonderful...
Google
5.0/5
Mar 29, 2021
Google Ideal Image Little Rock
I had such a good experience with the ladies that I talked too. Everyone was so nice & friendly. All of my questions were answered! I can’t wait to get started with my treatments.
Google
5.0/5
Mar 27, 2021
Google Ideal Image Little Rock
I was really nervous about using Ideal Image but so far it’s been amazing in service and making payments. I’m two appointments in and doing my full legs, bikini, happy trail, and under arms and the treatments have been very effective so far! The girl at the front desk is precious and Jasmine is so kind and easy to talk to! I’ll probably go back to get more areas done. That’s my only warning: IT’S ADDICTIVE!!
Google
5.0/5
Mar 27, 2021
Google Ideal Image Little Rock
Jasmine has been great! So sweet and nice, love having her as my nurse for my appointments!
Google
5.0/5
Mar 26, 2021
Google Ideal Image Little Rock
I loved Jasmine!
Google
5.0/5
Mar 23, 2021
Google Ideal Image Little Rock
Jasmine was amazing in dealing with me and my crazy fear of needles. She calmed me down and made me feel completely normal. She is very skilled at what she does and very personable. Look forward to having her help me in the future.
Google
5.0/5
Mar 22, 2021
Google Ideal Image Little Rock
Jasmine is wonderful
Google
5.0/5
Mar 20, 2021
Google Ideal Image Little Rock
Jasmine is amazing! Super professional and quick! I will be back!
Google
5.0/5
Mar 19, 2021
Google Ideal Image Little Rock
I have loved my experience! I have felt like I can communicate with the team and they are very knowledgeable and professional. Would definitely recommend!!
Google
5.0/5
Mar 19, 2021
Google Ideal Image Little Rock
Amazing service. Amber R. made me feel super comfortable! I highly recommend!!!!
Google
5.0/5
Mar 12, 2021
Google Ideal Image Little Rock
I love my technician!!! She’s the absolute best! She makes me feel so comfortable and really helps make each treatment as easy and pain free as possible! Bye bye hair 🙂
Google
5.0/5
Mar 9, 2021
Google Ideal Image Little Rock
They are amazing! Everyone is very personal and truly care about my comfort and address any concerns I have. Every visit is better than the last!
Google
5.0/5
Mar 9, 2021
Google Ideal Image Little Rock
All I can say is Jasmine Davies! Nurse Jasmine is so professional and so kind. She is remarkably talented and I trust her with all my appointment care. More than pleased with her service all around!
Google
5.0/5
Mar 9, 2021
Google Ideal Image Little Rock
Have had no issues and everyone that I encounter at the store has been very professional!
Google
5.0/5
Mar 9, 2021
Google Ideal Image Little Rock
Jasmine was the greatest of all!! 😊 thank you!!
Google
5.0/5
Mar 8, 2021
Google Ideal Image Little Rock
Very informative and professional
Google
5.0/5
Mar 6, 2021
Google Ideal Image Little Rock
Jasmine is amazing, she has done 2 different procedures. You should recommend her for services you are wanting. Excellent and very nice.
Google
5.0/5
Mar 6, 2021
Google Ideal Image Little Rock
Nadia and Jasmine are Amazing!!
Google
5.0/5
Mar 6, 2021
Google Ideal Image Little Rock
I had a wonderful first time filler experience with Jasmine! She made me feel so at ease right when I walked in the door! My results are wonderful and I will most definitely be back!!!
Google
5.0/5
Mar 5, 2021
Google Ideal Image Little Rock
I drove 2 1/2 hours to get to this ideal image and when I got to the front desk I found out they had emailed me and canceled my appointment due to one of the nurses being out sick. Unfortunately I did not see my email and I was highly disappointed that I would have to drive back two hours and a half without my treatment. Amber R. Took me in and did my treatment. She was so sweet and took her time and did not rush me even though she squeezed me into her appointment. Thank you!
Google
5.0/5
Mar 1, 2021
Google Ideal Image Little Rock
Jasmine is awesome!!!
Google
5.0/5
Mar 1, 2021
Google Ideal Image Little Rock
Jasmine and Amber were fantastic! 💕
Google
5.0/5
Feb 24, 2021
Google Ideal Image Little Rock
Amber B is great. Very thorough and patient!
Google
5.0/5
Feb 9, 2021
Google Ideal Image Little Rock
Such a great experience at Ideal Image in Little Rock! The ladies who helped me were so kind and explained everything thoroughly before beginning my first treatment
Google
5.0/5
Feb 9, 2021
Google Ideal Image Little Rock
Ideal image provides great service and they are extremely friendly and helpful with any questions or concerns! Highly recommend to anyone interested in laser hair removal. I’ve had a great experience so far!
Google
5.0/5
Feb 9, 2021
Google Ideal Image Little Rock
All of the technicians are wonderful to work with and they make the process very easy.
Google
5.0/5
Feb 4, 2021
Google Ideal Image Little Rock
The staff is super friendly and engaging. I felt comfortable to ask my questions and I recommend the Laser Hair Removal service. I have seen results after just two sessions! It gives me back my self-confidence in my appearance.
Google
5.0/5
Feb 4, 2021
Google Ideal Image Little Rock
Jasmine was very thorough with my laser hair removal. She gave good communication, and prompted for feedback in case of discomfort. Very sweet nurse. The facility is taking good precaution due to the pandemic.
Google
5.0/5
Feb 2, 2021
Google Ideal Image Little Rock
I'd recommended Ideal Image laser hair removal to anyone. It's life changing physically and mentally.
Google
5.0/5
Jan 28, 2021
Google Ideal Image Little Rock
Amber R. is fantastic! I had her today for my sixth laser hair removal appointment and she was the best yet. She made me feel comfortable and made the whole process as painless as possible. She is skilled at what she does and I was very reassured by that. I have been dreading laser hair removal appointments lately and I finally now wont be. I have requested to have her as my nurse from here on out. Great job Amber! Thanks for the excellent service!
Google
5.0/5
Jan 28, 2021
Google Ideal Image Little Rock
My technician was so nice and knowledgeable. I even asked if she could be my technician from now on. I like her and her energy!! She is the reason I will be back for more services!
Google
5.0/5
Jan 27, 2021
Google Ideal Image Little Rock
She was wonderful!
Google
1.0/5
Jan 21, 2021
Google Ideal Image Little Rock
I am so disappointed in the way this company has treated me. I did a consultation wanting to know more about laser hair removal. I wasn't given much information about the procedure and apparently the contract. After the consultation I researched the procedure and was terribly frightened. I have terrible anxiety which leads to panic attacks. I have also had various seizures from my panic attacks. So, I called to cancel my whole contract with ideal image and they told me I could not do that, that I had to do the procedures. I had an anxiety attack that moment because of how ideal image was basically forcing me into procedures I was to frightened to do. I called the next day after calming down to see what I could possibly do to cancel my contract, they said they needed a doctor's note. So, I went to see my doctor and he gave me a note to send into Ideal Image. I emailed the doctors note to two different people that I was given email address from. I didn't ever hear anything back from Ideal Image. A month goes on and I'm getting Ally Lending letters in the mail. So I call again and Chris, an Ideal Image manager, spoke to me again and tells me that the doctor's note was denied. So I either have to go get a procedure done and have a panic attack at the clinic that might send me into the hospital or pay $3,000+ for nothing. Chris tells me that Alex, Ideal Image's Corporate manager is gonna call me within a week and I did not receive a phone call. After waiting a week and I called Chris again and she told me she was going to reach out to Alex again and I should have received a phone call from her that day. Well hear I am a whole week later and haven't heard back from anyone. I have called Chris multiple times this week and left her messages and she has not reached out to me. I want to resolve this ASAP!!!!!!!!! If I have to get my lawyer involved than I need to know.
Google
5.0/5
Jan 13, 2021
Google Ideal Image Little Rock
Easy, simple, informative. Can’t wait to get started!
Google
5.0/5
Jan 12, 2021
Google Ideal Image Little Rock
Extremely reassured by each of the above qualities which immediately began with my phone call to my zoom call to my actual visit. They listened to all my questions patiently and respected my needing to think about the procedure and cost -without pressure. It was successful and a very tolerable pain.
Google
5.0/5
Jan 11, 2021
Google Ideal Image Little Rock
I loooove ideal image!! My hair removal experience is going great!!!
Google
5.0/5
Jan 1, 2021
Google Ideal Image Little Rock
I ordered the wrong treatment due to a misunderstanding and once I showed up at the clinic and found out I was not getting what I thought I was the nurse immediately showed me the information I needed to get it sorted. I was able to call the regional manager and she helped me figure out what needed to be done and within 48 hours everything was fixed and I was able to get the treatment I needed. You guys went above and beyond what any company would have done and I can thank you enough.