South Windsor

70 Buckland Road
Suite E
South Windsor, Connecticut 06074
860-516-4900

Current Promotions

Monday 08:00am - 08:00pm
Tuesday 08:00am - 08:00pm
Wednesday 08:00am - 08:00pm
Thursday 08:00am - 08:00pm
Friday 08:00am - 08:00pm
Saturday 08:00am - 05:00pm
Sunday Closed - Closed
  • At Ideal Image of South Windsor, we pride ourselves on establishing great relationships to allow our clients to feel comfortable and confident with us. We are here to listen and create specialized treatment plans based on your needs.
  • Our Nurse Practitioners and Physician Assistants have an average of 5 years’ experience with Ideal Image and have been trained in our Cosmetic Institute to deliver a wide range of services including Laser Hair Removal, IPL Photofacials, injectables including, Botox, and Juvéderm, Ultherapy, and CoolSculpting.
  • Call or come in to see us in action. Ask us about any concern you are having, big or small…or just curious. We would love to meet you!
From the North:
  1. 91 South to Exit 35A onto 291(Manchester)
  2. Take Exit 5 onto Tolland Turnpike
  3. At the light, take a right
  4. In 1.1 miles, take right onto Buckland St.
  5. In 1 mile, turn right
  6. Turn left into Evergreen Run
From the East:
  1. Head East toward Hartford
  2. Take Exit 2E toward 84 East, Boston
  3. Merge onto 84 East, Boston
  4. Take Exit 62 onto Buckland Street
  5. Turn left onto Buckland Street toward mall area
  6. In .7 miles, turn right into plaza area
  7. Turn left into Evergreen Run
4.3/5
4.3 /5
235 Reviews

Google
5.0/5
Jun 15, 2022
Google Ideal Image South Windsor
It was great and Christina really helped me understand
Google
5.0/5
Jun 7, 2022
Google Ideal Image South Windsor
Jannine was absolutely amazing. Book with her for sure.
Google
5.0/5
May 30, 2022
Google Ideal Image South Windsor
Overall great experience
Google
5.0/5
May 23, 2022
Google Ideal Image South Windsor
Very friendly
Google
5.0/5
May 19, 2022
Google Ideal Image South Windsor
I had my first BBL treatment today with Danielle and it was amazing! She was super thorough and made sure I was comfortable the entire time. I had a great experience and I cannot wait to come back!
Google
5.0/5
May 17, 2022
Google Ideal Image South Windsor
Everyone there really cares about you!! Very fun yet professional staff!! Thank you all for taking such good care of me!!
Google
5.0/5
May 4, 2022
Google Ideal Image South Windsor
Lindsay is incredible
Google
5.0/5
May 3, 2022
Google Ideal Image South Windsor
I had an amazing experience with Christina..very attentive and pleasant.
Google
5.0/5
Apr 26, 2022
Google Ideal Image South Windsor
Doctor was very kind and professional.
Google
1.0/5
Apr 22, 2022
Google Ideal Image South Windsor
My appointment was rescheduled without someone communicating why with me. And then when I asked the supervisor for an explanation she made excuses for the inconvenience and made promised that she's still has not kept. As someone in the medical field I do understand things happen but I always try to make sure to communicate to my patient or customer base to make sure we are keeping everyone in appointments they are comfortable going to.
Google
5.0/5
Apr 20, 2022
Google Ideal Image South Windsor
Lindsey was amazing, thank you for making my appointment so comfortable and easy!
Google
5.0/5
Apr 15, 2022
Google Ideal Image South Windsor
Clean, professional. Very kind and courteous nurse practitioners! Make you feel comfortable and very understanding to your needs/wants. I appreciate you gals! Would definitely recommend.
Google
5.0/5
Apr 9, 2022
Google Ideal Image South Windsor
Awesome staff, very professional and helpful. Overall great experience here for laser hair removal. They are always on time, quick abs efficient. Would definitely recommend this facility!
Google
1.0/5
Apr 8, 2022
Google Ideal Image South Windsor
My experience was TERRIBLE. I discussed booking an eye brow laser treatment with the front desk staff. They told me it was awesome and how I would never have to wax or tweeze my eyebrows again. So naturally, I was sold! When i went in for my appointment today the Nurse practitioner was prepping me for an eyebrow LIFT! A completely different procedure! I stopped her right away and told her that is NOT what i wanted nor what was discussed. It was so frustrating that the front desk staff were so disconnected from what was booked and I felt misled. I am furious with Ideal Image and am considering further action.
Google
5.0/5
Apr 8, 2022
Google Ideal Image South Windsor
Fabulous
Google
1.0/5
Apr 6, 2022
Google Ideal Image South Windsor
My boyfriend purchased my laser hair removal package as a gift, with the understanding that I receive a full body treatment. The package was paid in full and he received a discount. However, it was not a full body hair removal package that was chosen for me. He was clear in what he wanted to purchase & was misguided in the process. A contract was never sent or signed by either of us to fully detail the specific areas that were being targeted. I only came to realize the targeted areas once I asked when the other areas would be treated. I'm highly disappointed in the entire experience. Given the fact that I did not prepare or purchase the package, I had no idea of the details. Even if I had consented to everything & signed a contract, the details should be reiterated to me and explained thoroughly; that would be the proper thing to do to make sure everyone & everything is in accordance. I was rushed during my first treatment & things were not explained to me. I did not know what to expect and was not given proper instructions. I was told by the girl who treated my lower legs that maybe I should return to have that area done because it was hard for me to tolerate, making me feel even more rushed. I will also add that she missed patches of hair on my legs as a result. I was told to buy a numbing cream but was not instructed on the proper way to apply it. I learned of this when I came for my 2nd treatment, which did not happen since this matter has not been resolved. While I was there this past Friday, I was again given verbal instructions on what to do before & after treatments. Laser hair removal is a serious skin treatment and should be treated as such. Complications can occur, even much later. I was not informed of anything whatsoever, which is something that should be discussed in depth with each client. I was only given instructions in writing only after I requested it. I'm unhappy and dissatisfied with Ideal Image. This treatment is very much a personalized experience and I'm not being treated on a personal level. I feel we were misguided & duped into a package that was not thoroughly explained or agreed upon and I am not satisfied with the care I received. In closing, I demand a full refund.
Google
5.0/5
Apr 1, 2022
Google Ideal Image South Windsor
Such friendly staff, they always answer the phone super quickly and they prioritize making you feel comfortable and welcome all throughout your treatment.
Google
5.0/5
Apr 1, 2022
Google Ideal Image South Windsor
Absolutely amazing!
Google
5.0/5
Mar 30, 2022
Google Ideal Image South Windsor
I was very pleased with the service rendered. I was informed every step of the way of what was happening and was continuing asked if I was comfortable.
Google
5.0/5
Mar 29, 2022
Google Ideal Image South Windsor
Very nice and friendly environment. They make my experience here very smooth, easy and painless. I definitely recommend.
Google
5.0/5
Mar 29, 2022
Google Ideal Image South Windsor
Excellent results! Always professional! I highly recommend!
Google
5.0/5
Mar 28, 2022
Google Ideal Image South Windsor
Very nice and professional!
Google
5.0/5
Mar 17, 2022
Google Ideal Image South Windsor
I was very impressed with Julianne M during a zoom consultation. She was extremely helpful and informative. Her friendliness and prompt scheduling made the experience really great!
Google
5.0/5
Mar 15, 2022
Google Ideal Image South Windsor
Great customer service & great overall experience! Staff was helpful and place was clean. Followed sanitary protocols and was done with my appointment quicker than I expected. My go to place!
Google
5.0/5
Mar 4, 2022
Google Ideal Image South Windsor
I absolutely LOVE this place! I go to the South Windsor location due to a friend referring me for Bikini hair removal. All of the ladies are super nice and Lindsey is definitely such a sweetheart. Next up will be underarm hair removal since its actually not as bad as I thought. 5 stars from me !!!!!
Google
5.0/5
Mar 1, 2022
Google Ideal Image South Windsor
Nurses collaborated & soft spoken
Google
5.0/5
Feb 24, 2022
Google Ideal Image South Windsor
Great visit , everyone here is very skilled and knowledgeable in various procedures . . Friendly as well .
Google
5.0/5
Feb 24, 2022
Google Ideal Image South Windsor
Loved the experience they did an amazing job
Google
5.0/5
Feb 24, 2022
Google Ideal Image South Windsor
I had such an amazing experience for my first time getting fillers. Thanks to the great group of girls over at the South Windsor location. They made it such a comfortable experience and I’m loving my pouty look that they helped achieved. I definitely recommend them.
Google
5.0/5
Feb 22, 2022
Google Ideal Image South Windsor
The Nurse Practitioner and trainers We’re very Professional and thorough.
Google
5.0/5
Feb 22, 2022
Google Ideal Image South Windsor
Had a great experience. Everyone was extremely nice. The aprn explained everything thoroughly including aftercare. Procedure was painless. Can’t wait to see results.
Google
5.0/5
Feb 22, 2022
Google Ideal Image South Windsor
I always have a great experience at the South Windsor location!
Google
5.0/5
Feb 22, 2022
Google Ideal Image South Windsor
Professional providers with effective results. They took their time with preparing my treatment and paid attention to every little detail. I love my Botox!
Google
4.0/5
Feb 22, 2022
Google Ideal Image South Windsor
Went there for their training program. Everyone was very good professional and nice.
Google
5.0/5
Feb 21, 2022
Google Ideal Image South Windsor
Lindsey and naomi are awsome..Great costumers service!! If anyone is undecided of getting treatments here dont think twice best place to go.
Google
5.0/5
Feb 18, 2022
Google Ideal Image South Windsor
Everyone was very nice. I expected to be pressured into buying some king of package and that didn’t happen. I’m trying to make a change to a previous purchase, the woman at the counter said she will take care of it, and send me documents to sign. That was so easy.
Google
3.0/5
Feb 12, 2022
Google Ideal Image South Windsor
Service was fine but follow up is not. I’m still waiting for a call back for an opening for ultherapy.
Google
1.0/5
Feb 11, 2022
Google Ideal Image South Windsor
Not good results, I paid to become a member $250.00 so I can't get discount and didn't happen either..Thank you, very much but not anymore.
Google
5.0/5
Feb 4, 2022
Google Ideal Image South Windsor
The women here are so nice and understanding. They walk you through everything they’re going to do.
Google
4.0/5
Jan 28, 2022
Google Ideal Image South Windsor
Good
Google
5.0/5
Jan 27, 2022
Google Ideal Image South Windsor
TECH NICOLE WAS EXCELLENT!!!!!WE HAD LOTS OF LAUGHS AND YET SHE WAS PROFESSIONAL AND THOROUGH WITH HER EXPLANATIONS OF THE PROCEDURE. NICOLE WAS GREAT!
Google
5.0/5
Jan 27, 2022
Google Ideal Image South Windsor
I had a very poor experience based on expectations set during the sales process vs. reality once I got to the location for my first treatment. That said, Nicole R, (APRN) was AWESOME!! She has the patience of a Saint, put up with all my complaining and then salvaged the entire sale with professionalism & practicality. I cannot say enough good things about about her, for putting up with my temper tantrum yesterday she deserves a MASSIVE RAISE $$!!
Google
1.0/5
Jan 26, 2022
Google Ideal Image South Windsor
Hard to get an appointment in SW always an excuse for there lack of appointments. The company had no problem taking my check though
Google
5.0/5
Jan 22, 2022
Google Ideal Image South Windsor
Very accommodating, I felt comfortable throughout the entire appointment. (Laser hair removal). They have everything set up and are very easy to talk to- if you need to take a quick break, or about how to treat any sort of irritation after the treatment. Once I was not able to make an appointment because of a personal situation, and I was able to get an emergency appointment the next day during one of the employees lunch time— very appreciative!
Google
1.0/5
Jan 18, 2022
Google Ideal Image South Windsor
My treatments did not work properly because of my technicians did not properly laser all of the areas I paid for. I was told I could get a contract extension and then I was told they don’t do contact extensions by a different person. I now have to pay for their mistake for touch ups in order to receive the treatment I should have received in the being. 10/10 don’t recommend. There was also a rude front desk secretary that got upset when I tried to ask questions to clarify at my last treatment and was completely rude and condescending.
Google
5.0/5
Jan 18, 2022
Google Ideal Image South Windsor
Very sweet, knowledgeable, and caring
Google
5.0/5
Jan 18, 2022
Google Ideal Image South Windsor
Informative, pleasant, friendly, relaxed, comfortable. Accommodating. Pricing and time was discussed. Interesting.
Google
5.0/5
Jan 15, 2022
Google Ideal Image South Windsor
Always have a good experience when coming in for my appointments. Everyone is so nice, professional and they do a great job!
Google
5.0/5
Jan 15, 2022
Google Ideal Image South Windsor
I had a great experience at this clinic. Brian is really proffessional and Ana and Naomi were very informative and helpful. Reccommend this clinic.
Google
5.0/5
Jan 15, 2022
Google Ideal Image South Windsor
welcoming and friendly staff. Made it a positive experience
Google
5.0/5
Jan 15, 2022
Google Ideal Image South Windsor
Come here for multiple procedures. Always very pleasant and helpful.
Google
5.0/5
Jan 15, 2022
Google Ideal Image South Windsor
Naomi was very sweet and informative. The place was has a welcoming great staff. I loved my service. I highly will be recommending to everyone!
Google
5.0/5
Jan 13, 2022
Google Ideal Image South Windsor
Fabulous!!!
Google
5.0/5
Jan 13, 2022
Google Ideal Image South Windsor
Sarita was great!
Google
5.0/5
Dec 29, 2021
Google Ideal Image South Windsor
I enjoyed how professional the staff were and the knowledge and friendliness they contained was worth visiting again.
Google
5.0/5
Dec 27, 2021
Google Ideal Image South Windsor
Staff were wonderful and nice made my experience very pleasant
Google
5.0/5
Dec 21, 2021
Google Ideal Image South Windsor
Tech was absolutely amazing . She did wonderful job! Listened to my concerns and did a great service
Google
5.0/5
Dec 17, 2021
Google Ideal Image South Windsor
I had a wonderful visit with Koral. I instantly felt comfortable and you could tell that was a top priority for her. Very thorough and very professional. Highly recommend!!
Google
5.0/5
Dec 15, 2021
Google Ideal Image South Windsor
The entire process was explained and during the procedure the provider continuously asked how i was doing, was there any discomfort.
Google
5.0/5
Dec 14, 2021
Google Ideal Image South Windsor
I had a wonderful experience with Koral. She was very thorough and patient as she answered all my questions. I was very comfortable during the process.
Google
5.0/5
Dec 14, 2021
Google Ideal Image South Windsor
Koral is an amazing provider! Her bedside manner is superb and you can tell she really cares about her patients. She is super skilled and would definitely recommend her as a provider.
Google
1.0/5
Dec 14, 2021
Google Ideal Image South Windsor
The WORST place I have ever been to for lips. Do not trust them unless you want bumpy lips. They say they’ll call you back when you call concerned & they never do. To the point where I have to get corporate involved. Waste of money
Google
5.0/5
Dec 14, 2021
Google Ideal Image South Windsor
I have Koral do my treatments each time and she never disappoints! She is very thorough and the laser hair removal is always painless, unlike the place I used to go to. Would recommend to a friend.
Google
1.0/5
Dec 10, 2021
Google Ideal Image South Windsor
Worst ideal image location. If you can, go to another location. My first appointment at this location got canceled the same day on site, then my rescheduled appointment got canceled again (mind you both appointments were on the same week). Both the nurse practitioner and the front desk lady were very unprofessional. Avoid at all cost having to attend this location as they won't care at all about your time
Google
2.0/5
Dec 7, 2021
Google Ideal Image South Windsor
Very friendly and knowledgeable staff. However not worth the MONEY!!! Total scam. Hair grows back and they just charge for “touch-ups” with zero accountability for what was sold. GO SOMEWHERE ELSE.
Google
5.0/5
Dec 2, 2021
Google Ideal Image South Windsor
Very knowledgeable and personable
Google
5.0/5
Nov 30, 2021
Google Ideal Image South Windsor
Laure was an absolute delight! Every person I spoke to was so nice & personable
Google
5.0/5
Nov 29, 2021
Google Ideal Image South Windsor
My mom came in south Windsor to get Botox done for my wedding. She let me know to leave a review for her and thank everyone in that clinic. Specifically she spoke to Ana a front desk girl who continuesly made her feel comfortable since she was nervous for Botox because of a screw up at another place . She told her how great she will look and how she already looked beautiful. It’s a small gesture that made her whole day. Laura who did her treatment also was very sweet and she will only like Laura from now on. Overall this clinic has some of the best staff. Great job choosing who represents your company.
Google
5.0/5
Nov 29, 2021
Google Ideal Image South Windsor
Ana and Selma were really nice! Easy and great experience 🙂
Google
5.0/5
Nov 29, 2021
Google Ideal Image South Windsor
I had a great visit with Ana and Selma! They were so friendly and accommodating and took great care of me at my appointment.
Google
5.0/5
Nov 29, 2021
Google Ideal Image South Windsor
This place is great! Very clean and professional. Ana the front desk is very informative and respectful and makes sure you are comfortable.
Google
5.0/5
Nov 29, 2021
Google Ideal Image South Windsor
Great experience. Ana was phenomenal!
Google
5.0/5
Nov 29, 2021
Google Ideal Image South Windsor
Ana Was great, courteous and professional. Thank you!
Google
5.0/5
Nov 29, 2021
Google Ideal Image South Windsor
Loved the service there! Ana was so sweet!
Google
5.0/5
Nov 29, 2021
Google Ideal Image South Windsor
Had a great experience thanks to Ana being so kind and helpful!
Google
5.0/5
Nov 29, 2021
Google Ideal Image South Windsor
Great service and very professional
Google
5.0/5
Nov 29, 2021
Google Ideal Image South Windsor
Does an amazing job and very professional. I would definitely recommend her 10/10.
Google
5.0/5
Nov 29, 2021
Google Ideal Image South Windsor
amazing experience
Google
5.0/5
Nov 29, 2021
Google Ideal Image South Windsor
This is an Amazing, clean and well established business. I was very impressed with the professionalism from all the employees, I felt very welcome and taken care of. 10/10
Google
5.0/5
Nov 29, 2021
Google Ideal Image South Windsor
Had a wonderful appointment at this location, great facility and friendly staff. Especially Ana, she's the best!
Google
5.0/5
Nov 29, 2021
Google Ideal Image South Windsor
Great workers at this location, especially the front desk worker, Ana!
Google
5.0/5
Nov 19, 2021
Google Ideal Image South Windsor
Really great staff and location!!! Love them!!
Google
5.0/5
Nov 19, 2021
Google Ideal Image South Windsor
Christina was great today! My first session in the books and she coached me the entire time. Her patience and good humor was appreciated and well received! Everyone has been very sweet, attentive and very professional here as well. Excited for my next appointment!
Google
5.0/5
Nov 18, 2021
Google Ideal Image South Windsor
The nurse practitioner today was absolutely amazing. She did a great job, explained everything, and was thorough.
Google
2.0/5
Nov 9, 2021
Google Ideal Image South Windsor
Pricing seems suspicious. Offering one price in the consultation quote, but insisting that I can pay $250 to unlock better deals is concerning. The pricing model is unclear and not transparent.
Google
5.0/5
Nov 6, 2021
Google Ideal Image South Windsor
Everyone is very welcoming and comforting (:
Google
5.0/5
Nov 5, 2021
Google Ideal Image South Windsor
Very professional and knowledgeable
Google
5.0/5
Oct 27, 2021
Google Ideal Image South Windsor
The nurse practitioner I had today was phenomenal! She talked me through everything gave me breaks as I needed. It was a walk in the park. We talked like we’ve known each other for years when in reality today was the first day I met her. The staff is welcoming and friendly. The environment is clean and inviting. Definitely worth every penny!
Google
5.0/5
Oct 20, 2021
Google Ideal Image South Windsor
Everything was great
Google
5.0/5
Oct 18, 2021
Google Ideal Image South Windsor
Wonderful appointment, Selma was very comforting during the laser and made it a good experience and Ana made making my next appointment a breeze!!!! Wonderful people at this location, can't wait to come back!!!
Google
1.0/5
Oct 9, 2021
Google Ideal Image South Windsor
This isn’t the first bad experience I’ve had! So I went to the office yesterday. I had an appointment for 3:20, I had 20 units of Botox on my account…long story short when I went to use them and sit with the nurse she explain to me that I had zero units!!!! SO when I went out to speak to one of the girls in the front they had informed me that my units were expired, this was a concern to me as I had just spoken to somebody not that long before scheduling for another service for something else and knew that the units were still there. I was never informed that these 20 units that were given back to me because of a bad botox injection a while back they reimbursed me . But failed to tell me if I didn’t use them in a certain amount of time that they would ultimately expire. It was extremely frustrating after we had got it figured out with a manager help1 hr of my life!! I am still waiting on a response to see if my lifetime guarantee membership was even processed correctly and I’m still very discouraged. I spend a lot of money I am a single mom and it’s very frustrating when you spend time/money on yourself just to get disappointed or screwed! Specially by a corporate company that makes millions
Google
1.0/5
Sep 30, 2021
Google Ideal Image South Windsor
As a lifetime member it is extremely difficult to get an appointment. Currently it’s taking almost a year to be seen, it’s ridiculous. If you can find another establishment please go there. I’m convinced they are punishing their lifetime members to make room for new customers and once you’re in their system, you too will be treated poorly. You all should be ashamed for treating your valued customer this way.
Google
1.0/5
Sep 28, 2021
Google Ideal Image South Windsor
I HAD COOL SCULPTING DONE 3 MONTHS AGO AND PAID ALMOST 5000 AND SEE ZERO DIFFERENCE - I WOULD LOVE MY MONEY BACK - IT WAS A WASTE OF MONEY and now I have gotten a call back because i want a refund and am told no and that I can just get the same useless treatment done overt and over until it works - what a freaking sham. I WILL SPREAD THE WORD ABOUT THIS SCAM. I WILL ALSO BE CALLING A LAWYER total waste
Google
1.0/5
Sep 27, 2021
Google Ideal Image South Windsor
I am not 100% if my laser hair removal will be worth the price and the pain yet (just had my "last" session but there was still a good amount of hair that grew back after the one before it so I will still be waiting to see). However, I did want to write a review about Kelsey! She is honestly one of the best workers I've encountered in any type of store. She is beyond nice and knows what she's talking about. Ever since I got her I have asked for her each time. I definitely recommend requesting her for your sessions and think she deserves a raise. She is amazing! Years later: I did want to come back and update this review and let everybody know that the laser did not work. My hair is still growing back. And I also believe the laser burnt me on that area and I randomly have pain there. I would not recommend anybody to get this done especially here for THIS much money. (I paid about $3,000). If you’re going to try laser hair removal try somewhere cheaper so if it doesn’t work it isn’t a complete loss. However none of this affects how good Kelsey was haha! I have also gotten over how angry I was in the beginning about wasting my money and being in random pain due to it.
Google
5.0/5
Sep 22, 2021
Google Ideal Image South Windsor
Very professional and nice. Helpful with lots of concerns and very knowledgeable
Google
2.0/5
Sep 14, 2021
Google Ideal Image South Windsor
So on the positive side, the people that work here are very friendly and treat you well. However, it feels like the technicians don't always know what they're doing. Several of my first sessions were very quick and I'm absolutely sure that they did not laser ALL the hairs that they could have. I was naive at the beginning since I had never had it done before and it wasn't until I got a proper session that I realized the other ones weren't done right. To this day, about 2 years after my last session, I still have to pluck and shave. I would never consider spending more money here to get further treatments because it's just not worth all the money.
Google
5.0/5
Sep 13, 2021
Google Ideal Image South Windsor
It was awesome really good team and was fast and easy Thank you so much.
Google
1.0/5
Sep 7, 2021
Google Ideal Image South Windsor
Your scheduling is terrible due to your big corporate mentality of over selling services and not having enough NP to cover the amount of sales. It’s unacceptable really.
Google
5.0/5
Sep 1, 2021
Google Ideal Image South Windsor
Laura is great ! She listens , takes her time and explains everything. Anyone would be lucky to have her do a procedure on them ! ❤️❤️
Google
1.0/5
Aug 14, 2021
Google Ideal Image South Windsor
Check in Staff is not properly trained , and give clients misinformation. Not only that I was never informed before my appointment that the person I was there to see was no longer working there and I would be seeing someone else. That is not okay with me. I am considering taking my business elsewhere.