Marissa is amazing! Super happy with the service she provided. I got dysport. If you want an expert who will make you look fantastic, ask for Marissa!

I have done several treatments at Ideal Image, from laser hair removal, injectables, to BBL and I am very happy with my results. I wanted to obtain natural looking results and this is exactly what they provided. The staff are extremely knowledgeable, very nice, professional! They make sure I feel comfortable and whenever I return to do a treatment I feel very welcomed. Very good quality of treatments, reliable and all services are done super quick.

I have done my laser hair removal and BBL at Ideal Image and I am very happy with my results. Extremely knowledgeable, very nice, professional staff! Very good quality of treatments, reliable and all services are done super quick. I highly recommend them. Thank you Genevieve for your fantastic service. 🙂 I love the results.

I like coming here! It’s convenient and the staff is nice.

Catherina is an absolutely amazing laser tech. She is such a sweet and caring person and she makes me feel at ease with each session. I’m loving my results so far! Thank you so much!

Janeth at the Midtown location is amazing, professional and very patient 🙂

Excellent care and superior service. The facility is quite superior, with the latest technology available but still a very welcoming vibe.

Wonderful

Michelle was amazing i have being doing laser for many years even using the numbing cream still very uncomfortable. For the first time ever was not bad . She went out off her way and use compress ice pads . Wow !!!! For sure the best way . I asked her if that is in the protocols and for my surprise she said no . Was her idea how to make the session more pleasant. She is a keeper for now and on . I recommend her and the facility. Super professional and great energy

I am so extremely happy with my experience here! I just had my first laser hair removal appointment. I had been looking into getting laser hair removal for a while now and I am glad I chose Ideal Image in Midtown. The staff was super courteous and easy to talk to, I got my treatment done by "Kathy." The place is meticulously clean, the procedure was quick, and the pain was less than I expected.

It was absolutely perfect!

Janet was excellent always makes me feel comfortable and she is the reason I am completing this survey because great customer service should be recognized. The staff were very friendly as well from the time I walked through the door.

It was great! Jonathon Neyhart was amazing! The process was pleasant and simple thanks to his great attitude and patience. I'm very excited and can't wait for my appointment!Thank you🙏

Vanessa was informative, caring, and took care of me. Thank you.

Keri was kind and informative. She answered all my questions and made this process seamless. I'm looking forward to my appointment.

Very pleasant and the staff was adorable and professional. Thank you! 😊

The technician was the best I've had here!

I have been requesting a refund for the gift card to the original form of payment for 7 months now, even discussed with the manager, however, they have never offered a solution. After attempting to use the credit, the employee was unable to use my gift card because the system requested more information than was provided withe the card. After an extended period of discussing the problem, she was finally able to apply the gift card. I have been extremely disappointed with the customer support received from ideal image, however, I had a pleasant interaction with the PA Update: I received a call back from the manager, solutions were discussed and agreed on. She was very pleasant, understanding and accommodating.

It's always good!

Worst receptionists ever - rudest and literally crazy.

Friendly, prompt, accommodating, polite, above and beyond, for seeing customers needs

I was very nervous at first but the nurse made me feel completely comfortable with the whole process. She explained everything to me from beginning to end. Glad my first session went very well and look forward to the rest.

Great experience

My nurse was so warm and kind! She made my first experience very welcoming. She offered me whatever i needed to make me feel comfortable.

Excellent service, highly recommend

Rip off! Cool sculpting doesn’t work and it’s ridiculous expensive for a service that doesn’t bring you any benefit. Don’t waste your money!!!!

I love having my procedures done at Ideal. I know I’ll always have the best service. Stephanie Diaz is amazing she is super professional and super nice. If you’ve been looking for somewhere to get your laser or Botox done look no further and be sure to ask for stephanie you won’t be disappointed.

Great experience!! Technicians were so welcoming and professional. Answered all of my questions thoroughly, since it was my first time doing laser. Definitely will come back again!

Steph Diaz is a true master of her craft. She is the only one I let touch me with a needle. Her esthetic and ability to bring my vision to life while also enhancing my features is one of a kind. She’s so friendly, so nice, makes sure I’m comfortable the entire time. Every time I come to see her I leave with a huge smile on my face.

Amazing staff, very welcoming & cozy… did my procedure with a young lady by the name of Steph, AMAZING! Very gentle, comforting and extremely knowledgeable… all upcoming appts will be with her

Very professional environment. Staff is very polite and friendly. They keep you in the loop during the procedure and assisted with scheduling my next appointment.

I love this place! Everyone is nice and well informed. The facilities are comfortable and very clean.

My favorite place! The girls are so professional & will accommodate everything you need. & they’re a one stop shop so make sure you try their fillers & Botox too 🙂

Es muy bueno las chicas son muy amables y muy profesionales te ayudan a sentirte en confianza

Great. Fast efficient. Friendly staff. Clean facilities.

Ideal image is amazing for anyone that wants to enhance themselves using advance fitness and beauty technology. The service is warm and friendly and the staff are great especially Michelle the expert professional who conducted my treatments. The team in Midtown is really nice, flexible and accommodating; they will give you their best advice on the best treatment that’s good for you.

Venessa is amazing. I’d follow her across the globe if necessary. She is the absolute best. As Tina Turner would say...simply the BEST, better than anyone... She is the reason I purchased a membership. I also purchase anything she recommends. Vessena, thank you for everything! You are The Best! Scottie

Every appointment I've had so far has been seamless and wonderful. From start to finish, this location always provides an amazing experience. The staff is so welcoming and knowledgeable. Solange helped me during this past appointment and I was blown away by how professional and kind she was. She made me feel so relaxed and made the process quick and painless.

Fantastic- knowledgeable staff, who made sure I was comfortable. They were incredibly professional and made the whole experience absolutely wonderful.

Awesome staff. Great service. Quality results.

It was fast, easy, and fun! The staff there are so nice and professional! I can’t wait for my next appointment

I am getting laser hair removal at this location for a year now and I have had nothing short of a great experience every time. Michelle and Vanessa and the young lady in the front are all very personable and really go out of the way to make you happy. Would recommend. 10/10.

Vanessa PA and Dominique were absolutely amazing and professional. They both made sure all my questions and concerns were addressed to provide the most comfortable experience possible.

Great experience! amazing staff. Very informative and professional, from the consultant to the practitioner. Very happy with the whole process! now looking forward to seeing results soon!

Present

Best staff i have ever experienced at a Ideal Image. extremely knowledgeable and customer service is impeccable!

Wonderful experience, excellent service. Clean spa and very helpful staff

Pleasant and very informative.

I love this place!!! Best place to get your Botox at in my honest opinion. The place is incredibly clean and super modern I loved the music playlist also. The receptionists I think they’re names were Alexa and Dome, extremely nice and attentive. My favorite ideal image location, thanks guys!!!

Very happy with my experience. I didn't have an appointment and front desk accommodated me at last minute. I was happy to have been able to see Valerie again .

Very good service from start to finish from zoom conference to the front desk and the technician who did my procedure. I’m very happy so far

Fast , great service , súper profesional

Awesome!!

I love this place! I wasn’t happy where I had hair and to be honest it made me feel horrible about myself. Now because of the laser treatment I’m actually seeing results. No hair. Less times having to shave and worry about unwanted hair and if people can see it. I had to constantly be on top of shaving and now I don’t even worry about it. I’m so happy it’s crazy I didn’t think it was for real. The results are real and Im going to refer all my friends. P.S. the whole entire staff is friendly, informative and welcoming. Great job ladies....

Visited for the first time and honestly what an amazing experience and technician Yenys was ABSOLUTELY amazing and so courteous! Thank you for an amazing first experience!

The staff is always super friendly and helpful. I have been a customer since 2015 and am always happy with the services.

Ideal Image is amazing! I’d been struggling with ingrown hairs for years and nothing seemed to work. After finally committing to laser hair removal, I immediately started noticing a huge difference. I can’t believe I didn’t do this sooner! Michelle and Vanessa are so great and they are professional/efficient with each treatment. Great communication and staff all around! Highly recommend.

Everybody was so nice and professional! I definitely recommend their services!

Michelle is the best!!! Always professional and ready to answer all your question

Love this place! Super friendly and knowledgeable staff. Would definitely recommend to family and friends.

They weren't open when I went for my appointment

The staff was very pleasant and answered any questions I had.

Fantastic customer service! The staff is beyond professional, always willing to help. 10/10 recommend.

Amazing, the nurse was very sweet and explained everything

I have been having a wonderful experience so far! Michelle is my favorite as she is very professional and always makes me feel comfortable during my visits!

Terrible and unprofessional and disorganized, not to mention over priced. I actually walked out and went somewhere else.

Great

From the very first moment you walk in, the staff is already there for you to receive you and help you with your needs. They are very professional, extremely very clean and Beautiful place, and best of all YENIS was the esthetician that was with me at all times. Very patient and very professional and explained in details all the steps that were going to be done to me. RECCOMENDED 100000000000000%

The midtown location is super clean the everyone was professional. I will definitely be returning and loved how knowledgeable my nurse was. Thank you!

I received a very professional zoom consultant first, booking my appointment was hassle free. The staff are all very friendly and helpful will definitely go back

Lauren was AWESOME!! I looked a hot mess and never did she make me feel like I did lol seriously though, she could not have been more helpful and nice. Super easy to talk to and provided me with all of the information I was looking for.

Today I had my 3rd session and I’ve seen great results since my first! Totally recommended!

Best place to go!! Loving my results and great service!

Great, friendly, personable service

Brandi was very helpful and answered all of my questions being that this is the first time ill be receiving a laser treatment. Ive already spoken to a relative of mine about the consultation and I highly recommend that she's ideal image for a laser treatment.

Jenny and Michelle was so nice and patients with my I am very thankful with them.

Love this place! Have been coming for a Ideal Image Midtown Miami and the results are amazing! Staff is helpful and very efficient, recommend!

Wonderful staff and very quick and efficient procedures

The ladies at the front desk were friendly and the place is sleek and chic! Vanessa was amazing while she tolerated my colorful language (I’m a wuss). Booked my future appointments specifically with her. Overall great experience!!!!!

I love Ideal Image. Great staff, great facility, great results. Highly recommend for laser hair removal. Do it!

Michelle is amazing at her job! This location has by far the best customer service and staff in the city....6 stars

I wish I could give more than just five stars to Michelle for her service. I've been in the beauty industry myself for over two decades, and have been to many medical spas for varied treatments over the years, so I know professionalism when I experience it. Michelle was extremely thorough, was patient while answering all my questions, and kindly put up with my constant chatting for over two+ hours like we were old friends (which helped me take my mind off of the discomfort from the Ultherapy treatment). I'd 100% go back to her again when it's needed. This was my first visit to Ideal Image, and I'll be returning for all my skin, face, and body procedures in the future. I will also be recommending them to all of my clients, friends, and family. From start to finish everyone I came in contact with exemplified competence and expertise. It was so amazing and comforting to know I was in capable hands.

Excellent staff and great customer service, front desk associate was very helpfuil

Great service and follow up. 10 stars if available.

They are very knowledgeable about there treatments and very professional even though I made my therapist laughed al the time

Jodi Haba was fantastic during my consultation; she answered all my questions and offered good guidance. Jeffery Rearden was very responsive and helpful in setting up my consultation.

Good so fat

I had a great experience from the consultation and scheduling with Ana to my appointment and procedure with Michelle. I felt cared for all the way through. They are very knowledgeable in answering all of my questions and patient with all of my concerns. I can tell they love working with people and are passionate about what they do. I didn't feel like just another patient. It was a great experience and I'm very pleased with my results!

I was charge for the procedure i did not have and now i have to go thru the process of disputing this

Really enjoy the Ideal Image location, everyone is super nice and helpful! Vanessa was amazing during my laser and helped me have a session.

The staff is superb!

Yenys es la mejor! Super profesional, amable, pacienciente! The best of the best! Thabk u YENYS!

Called to set up a consultation that was scheduled for zoom at a specific time. Received the call late and then put on hold for a rep to connect me with zoom for over 45 minutes. When I hung up, I received a call apologizing stating that there was a “pop up” meeting and would I like to reschedule after an hour of my day was wasted. This is not the way to do business, will be taking mine elsewhere.

Today I had my first visit to ideal image! Great location! Parking was super easy and convenient. I received fillers and Botox from the the wonderful MICHELLE! I was a little nervous at first but she made me feel so comfortable and relaxed. She talked me through the whole thing , was so patient ,and gave me great advice. I had a terrible experience a couple years back with fillers so I was extremely hesitant but Michelle got rid of all my concerns! I will definitely be back in a couple weeks for some touch ups! Love love love my results so far !

Love this location! The front staff is very professional and friendly. The nurses are great, very gentle and knowledgeable. Highly recommend coming here.

I totally love Ideal Image of Downtown! They do a superb job at keeping safety protocols and space out appointments perfectly plus provide high quality service. Highly recommend!

Michelle and Dominique are extremely professional and amazing with everything!!

I was so hesitant to get botox and fillers, but I like that the staff are trained nurse practioners with experience. They are very knowledgeable. Their pricing can be higher than local small business places but their work is guaranteed. They will make sure your happy and although I initially was used as a model for training. I have gone back for touch ups. I also like that you can purchase Botox units when they have a special and bank them. They never expire!!!!! Thank you Yenys, my lips look natural and even! You are amazing! I’m 1 week post and I will definitely go back.

I love my midtown ideal image. Michelle is amazing and the receptionist is always friendly and welcoming.

Amazing service, very pleasant treatment, and great atmosphere!