Buford

3200 Woodward Crossing Blvd
Suite B-108
Buford, Georgia 30519
678-681-9758

Current Promotions

Monday 08:00am - 08:00pm
Tuesday 08:00am - 08:00pm
Wednesday 08:00am - 08:00pm
Thursday 08:00am - 08:00pm
Friday 08:00am - 08:00pm
Saturday 08:00am - 08:00pm
Sunday Closed - Closed
  • Opening in November 2005, the Ideal Image Buford location was the third of the ever growing Atlanta Clinics. Conveniently located in the North Gwinnett area, we are committed to serving clients from Gainesville, Athens, Loganville, Snellville, etc. Ideal Image of Buford is very active in getting the community aware of the services that we provide and we love to make people feel very comfortable and excited when they come into the office.
  • We are the premier location for Buford laser hair removal, but our services go beyond just silky smooth skin. Ideal Image is the name you can trust for all your cosmetic medical services from Botox, to CoolSculpting, to Ultherapy in Buford and more!
  • When it comes to our patients, no detail is too small. Our highly trained healthcare professionals will work with you in a safe, and private setting to help you achieve the results you desire.
From I-85:
  1. Exit 115 going towards Buford. The Mall of Georgia is on the right hand side.
  2. Turn right at Woodward Crossing Blvd.
  3. We are located on the right in the Shoppes of Buford Shopping Center, right behind HHGregg.
From I-985:
  1. Exit on Hwy 20 or Buford Dr NE. going southeast towards the Mall of Georgia.
  2. Turn left on Woodward Crossing Blvd.
  3. We are located on the right side in the Shoppes of Buford Shopping Center, right behind HHGregg.
4.3/5
4.3 /5
472 Reviews

Google
5.0/5
May 18, 2022
Google Ideal Image Buford
Very clean and friendly space and staff
Google
5.0/5
May 15, 2022
Google Ideal Image Buford
Clean, professional, great results.
Google
5.0/5
May 14, 2022
Google Ideal Image Buford
Super amazing staff, they all welcome you and make you feel very comfortable.
Google
5.0/5
May 13, 2022
Google Ideal Image Buford
Absolutely Love the services! Nurse is amazing - cannot wait to see my results in 2 weeks! Clinic is clean and cant wait to come back!
Google
1.0/5
May 12, 2022
Google Ideal Image Buford
Went to the scheduled appointment in Buford after being emailed at 8:00 am that they need bloodwork because of my RA, then to be told to reschedule in three weeks due to using hydroquinone 2 weeks ago. Asked to cancel service only to be told I have to wait a week for someone to contact me about canceling services never received. Stay far away from these places, they are about money only.
Google
5.0/5
May 12, 2022
Google Ideal Image Buford
I have been going to Ideal Image Buford for about a year already and I would just like to say that they are really awesome. Big shout out to Sheena! She made me very comfortable and she is very good at what she does 💜
Google
5.0/5
May 12, 2022
Google Ideal Image Buford
Rory was amazing for the first time going through laser hair removal. Very thorough, and she knew exactly what to expect.
Google
3.0/5
May 11, 2022
Google Ideal Image Buford
Scheduling is very difficult. Underarm Laser Hair removal is AMAZING.
Google
1.0/5
May 10, 2022
Google Ideal Image Buford
When I went I was on time so I waited 12 minutes to be seen and then when they came to get me someone else was already in the room I was suppose to be in, so I waited an additional 15 minutes. When I got in the room the lady immediately started she was rushing and didn’t thoroughly laser my areas, she did three areas in 10 minutes and then sent me out of the room and then after I was suppose to come back in 8 weeks but she had to schedule me 11 weeks out because they didn’t have availability. Update: received a call from the team saying sorry. Thank you so much for all the help. Saying sorry twice really did the job.
Google
5.0/5
May 6, 2022
Google Ideal Image Buford
I came in for cool toning in the Buford office with Kathleen and she was amazing answered all my questions and made me feel very comfortable.
Google
5.0/5
May 5, 2022
Google Ideal Image Buford
Lori was great. She did an awesome job
Google
2.0/5
May 4, 2022
Google Ideal Image Buford
Scheduling is a nightmare. The service is fine and while I recommend laser hair removal to my friends, I specifically tell them to go elsewhere. I’ve been serviced and told I’d receive a call back to schedule my next appointment and never receive said call (has happened 2 times). I had my appointment cancelled 1 hour prior to my appointment, and I’m having to go out of my way to another location to be serviced in a month to make up for it. Emergencies come up and that’s understandable but just know more slots won’t be opened to make up for this. Read through the reviews of people that have had more than 1 appointment on this one. **UPDATE** I emailed as requested below and I received a call back with an apology. I was told I’d get a call back from the manager at this location to see if they could get me in sooner. I never received said call. I made it clear that this isn’t an isolated incident and I wouldn’t have posted about it online if this hasn’t been happening multiple times in my year and a half of trying to get this service done with Ideal Image.
Google
1.0/5
May 4, 2022
Google Ideal Image Buford
I completed all the sessions and I am not satisfied with the results. I do not believe the laser worked at all. When I finished all my "paid for sessions" I was told to come back for the "touch up" phase which would have been around $200 per additional session, when I already had paid so much for the initial treatments. Also, booking appointments 7-8 weeks out was a nightmare, I was always set on a call-back list because the schedules were not open that far in advance (so I was told) so my appointments were usually at least, if not more than 10-12 weeks apart. I never actually received calls for being on the list so I was left on my own for trying to make myself an appointment. RIDICULOUS
Google
5.0/5
May 2, 2022
Google Ideal Image Buford
It was good
Google
5.0/5
Apr 30, 2022
Google Ideal Image Buford
I am writing for my wife Maria Kimball. She saw Kaitlin for cool sculpting said the experience was wonderful. Kaitlin was extremely professional and made her feel welcome and comfortable.
Google
5.0/5
Apr 29, 2022
Google Ideal Image Buford
Rory was excellent with my laser hair removal as well as the entire staff was super sweet and wonderful! Will be back soon for more great customer service!
Google
5.0/5
Apr 29, 2022
Google Ideal Image Buford
Staff was great handle with kit gloves.
Google
5.0/5
Apr 28, 2022
Google Ideal Image Buford
Updated review: No wonder this location is so hard to get. Aside from the lack of locations in my area.. These people are great! Julie was very helpful with my request for appointments as well as answering all my questions, even the ones i didnt know i had. Now for Sheena.... my provider. This WOMAN IS AWESOME! Some of the more.... spicy bits.... she was more than accommodating to help me feel comfortable and as "painless" as possible. I suppose my initial review is directed more towards the company taking on more than they can seemingly handle. But the people at this location are handling it all wonderfully! ---------------------- Wow. I was scheduled for a Thursday, 1030 appt then my date was pushed back (due to their staff being unavailable) then was told two weeks Sunday, and that they would tell me the time later. OK fine. Then I get a text message saying my appointment is scheduled for 8am! What?! So then I call and what? If I want to reschedule to this location it won't be until APRIL. FRIGGIN APRIL!! so here I am having to settle for an appointment that will take 1.5 hours instead of 30 mins to get to.. OVER 1 MONTH after my originally scheduled appointment. I've never had such difficulty scheduling anything in my life. Absolutely ridiculous considering I've spent THOUSANDS of dollars on a service they made me prepay for and I can't get a proper appointment after the provider gets covid. 🙄
Google
2.0/5
Apr 27, 2022
Google Ideal Image Buford
received email about appointment and was not told in consultation that all appointments have to be confirm within 48 hours prior to service date. my appointment cancelled and was planned to be off that day from work. Now appointment cancel and unable to rebook until next month. when called 800 number or direct clinic was on hold over 30 mins.
Google
5.0/5
Apr 25, 2022
Google Ideal Image Buford
Ideal Image has a team of professional skilled nurses. I was very impressed particularly with one of my various visits to Buford location. Nurse Kathleen attended to me. I was there for a cool tone treatment. She was VERY thorough with the procedure while displaying her profession in a courteous manner.
Google
5.0/5
Apr 25, 2022
Google Ideal Image Buford
I had Rory for my first section and she did awesome. She was very knowledgeable and she really made me feel comfortable.
Google
1.0/5
Apr 24, 2022
Google Ideal Image Buford
The Buford location will take your money and then never be able to fit you into the schedule. My daughter only received 4 treatments in 16 months because of staff issues and cancellations on their part. When I would try to call and make an appointment I was told they were booked and can’t schedule out past 2 months. Not good business practice to give you a time limit for treatment and not have the staff to fit you in.
Google
1.0/5
Apr 23, 2022
Google Ideal Image Buford
Customer service is not good 👎
Google
5.0/5
Apr 22, 2022
Google Ideal Image Buford
Great! Consultant was thorough and helpful.
Google
1.0/5
Apr 22, 2022
Google Ideal Image Buford
They are really awful people working there
Google
1.0/5
Apr 21, 2022
Google Ideal Image Buford
Horrible! Firstly took me 3 months to get app. Drove 40 min and time off work to my app too walk inside and be told my app was canceled had to go back the next day. At my appointment they then only scheduled me to do half of what I wanted. Worst service I have had for the money I have spent
Google
5.0/5
Apr 19, 2022
Google Ideal Image Buford
The staff is very helpful
Google
5.0/5
Apr 17, 2022
Google Ideal Image Buford
Awesome
Google
5.0/5
Apr 13, 2022
Google Ideal Image Buford
Today was my second appointment for hair removal from my chin and upper lips. I can't believe how effective their Laser therapy is. Pricing are high but results and excellent. Now I feel like getting other parts of my body treated and get rid of body hair. Another good part is that you can apply for credit through Ally Bank and don't have to pay or charge to your credit card. Just pay monthly installments to Ally Bank. In short I am happy about my decision that I make to to with Ideal Image. Staff is always very co-operative, polite and professional. Thanks
Google
5.0/5
Apr 11, 2022
Google Ideal Image Buford
Rorie was fantastic and made me feel way more comfortable about the whole situation.
Google
5.0/5
Apr 9, 2022
Google Ideal Image Buford
I went in today for a treatment and had a great experience with Gina!
Google
5.0/5
Apr 8, 2022
Google Ideal Image Buford
It was wonderful! It was my first time and Rory was awesome! She put me at ease right away & explained everything. I was so scared but it went great!
Google
5.0/5
Apr 7, 2022
Google Ideal Image Buford
Rory is the best! Good vibes and great place to go
Google
5.0/5
Apr 7, 2022
Google Ideal Image Buford
I just loved this place, Rory was fabulous.
Google
5.0/5
Apr 7, 2022
Google Ideal Image Buford
Kaitlyn was amazing from start to finish...she was very informative explaining everything step by step...she made me feel very comfortable throughout the entire process...
Google
5.0/5
Apr 6, 2022
Google Ideal Image Buford
Kaitlin was amazing! Made me and my mom feel really comfortable! 🙂
Google
1.0/5
Apr 5, 2022
Google Ideal Image Buford
Ideal image promises results most people will not get. I saw maybe 50% hair reduction when told that for my skin type and hair color I should see at least 90%. Was told this would save me money on razors and waxing when in reality I'm shaving just as frequently and using just as many razors as before my treatments. When addressing concerns they just push the $200+ touch-ups which would likely cost thousands more to get to the level of hair loss I was told I would get. You're better off at a facility that offers unlimited treatments for a set cost.
Google
5.0/5
Apr 4, 2022
Google Ideal Image Buford
This is my 5th laser hair removal treatment and its a pretty intense experience BUT I always leave smiling because the staff are friendly and professional. Rory was very alert to my experience and made sure the treatment went as smoothly as possible. So far I have had great results and I’ll continue treatment here.
Google
1.0/5
Apr 4, 2022
Google Ideal Image Buford
Horrible location. The ultherapy machine broke during the middle of the treatment so only half of the neck was completed. I let them know I was fine with coming back to complete the neck once the machine was fixed. I had another appointment scheduled for the following day and they said they would call me if the machine wasn't fixed, and if I didn't receive a call to assume the machine was fixed and the appointment would still take place. The morning of the next day I nearly make it to the office and I receive a call saying the machine still wasn't fixed and the appointment would have to be cancelled. I drove 40 mins to this location and they tell me 15 mins before appointment time that it is cancelled. After that it just got worse. I hadn't heard from the office in over a week, so I called them. They never notified me that the machine was fixed. It was only after I called the office that they let me know. Not only that they said the appointment would have to be several weeks out because they needed to treat the people who had existing appointments before me. Shouldn't priority go to someone who had only half the treatment completed because the your machine broke? At this point, I asked for my money back because I was disgusted by their customer service but they said I couldn't get it back because they had already started treatment. They weren't even able to offer me any credits for the inconvenience they had caused me not to mention the gas money I spent driving down to their office for no reason. In conclusion, I ended up switching to a different location to complete the treatment. Wished I hadn't been forced into paying in full before treatment because once you pay everything they don't care about the service they provide. Terrible. I will never recommend this place to anyone.
Google
5.0/5
Apr 1, 2022
Google Ideal Image Buford
Check in was fast. The employee at the front desk was very welcoming. The employee who did my treatment was very nice and informative. Had a great first experience at this location.
Google
5.0/5
Mar 29, 2022
Google Ideal Image Buford
Scheduling is frustrating, but Rory makes the experience a 6/5!! She's so professional and makes you feel so comfortable. She's amazing at what she does and I will be seeing her every time if I can!
Google
5.0/5
Mar 28, 2022
Google Ideal Image Buford
She was gentle, patient and kind. She understood my pain and she took breaks when needed. She thoroughly explained the process and made sure I knew exactly what to expect. I can’t wait for my next appointment. I love my results and I see a difference already!
Google
5.0/5
Mar 24, 2022
Google Ideal Image Buford
Rori was amazing with my first time hair removal in bikini area. She made me feel super comfortable and answered all my questions!
Google
1.0/5
Mar 23, 2022
Google Ideal Image Buford
Actual appt was fine. Has been a nightmare getting appts however. Have only had 3 since I signed up in Jan 2021. I regret proceeding with ideal image.
Google
5.0/5
Mar 23, 2022
Google Ideal Image Buford
I had my last coolsculpting at the Buford location. Staff are always pleasant and knowledgeable.
Google
5.0/5
Mar 22, 2022
Google Ideal Image Buford
Ideal Image was professional and very organized. I appreciate how quickly they were able to schedule an appointment for me. We did a Zoom conference to determine what areas to focus on. This platform was effective, however, I would have preferred a face to face, to be able to have better discussion, and so they can clearly see the areas I want them to focus on. Michelle G was my consultant. She was great and very transparent. She looked amazing and shared some things that she found very beneficial for her self, since she is not just a consultant but she is also a client. That is very compelling for me to move forward with the work I want to do. The price was reasonable. They also offered some Lifetime services which were very attractive as well. Excellent job I I. This is a realistic alternative to invasive surgery. Give it a try, I certainly will.
Google
5.0/5
Mar 21, 2022
Google Ideal Image Buford
This was honestly one of my favorite experiences because she was super gentle and kind and cared about my pain level and experience as a whole.
Google
5.0/5
Mar 14, 2022
Google Ideal Image Buford
My experience was wonderful! Rory was amazing and made me feel comfortable. Also the whole procedure was very quick. I would definitely recommend.
Google
5.0/5
Mar 14, 2022
Google Ideal Image Buford
I had my first session of laser hair removal with Rory and she was great! She made me feel so comfortable and was very informative and friendly. The process was not as bad as I anticipated and pretty quick! Highly recommend 🙂
Google
5.0/5
Mar 11, 2022
Google Ideal Image Buford
First appointment today for laser hair removal under my arms! Everyone was SO friendly. I was in and out in less than 30 minutes, but also didn’t feel rushed. The pain isn’t too bad and they’re great at answering questions! Highly recommend!
Google
5.0/5
Mar 9, 2022
Google Ideal Image Buford
Very great customer service and great teams.
Google
5.0/5
Mar 7, 2022
Google Ideal Image Buford
10/10
Google
1.0/5
Mar 3, 2022
Google Ideal Image Buford
Do NOT do business with this place it is a SCAM. They will take your hard earned money and then not have appointments available. Difficult to schedule an appointment when they are short staffed and don't keep their calendar up to date.
Google
1.0/5
Mar 2, 2022
Google Ideal Image Buford
Every single time I have came for appointment they were running behind. And I have to wait months between appointments. I cannot wait until this package is over and I still have 3 laser sessions left out of 9. Should have been done
Google
5.0/5
Mar 1, 2022
Google Ideal Image Buford
Kristi was amazing for my laser hair removal! 100% recommend!
Google
5.0/5
Mar 1, 2022
Google Ideal Image Buford
Thank you so much Rory !!! Such an easy process!
Google
1.0/5
Feb 25, 2022
Google Ideal Image Buford
If I could give 0 stars, I would. I can’t wrap my mind around the horrible, in my opinion, the worst customer service I have ever experienced, for Ideal Image to be such a large company and have such horrible customer service, I can’t understand that. I put down half of the cost of my services back in November 2021 and was scheduled to have my first session for my procedure done on New Year’s Eve. I called to cancel due to family/financial issues and was told my money was not refundable. My New Year’s Eve appointment had been canceled when I called so I got a new appointment for 2/2. I was called around 6:30pm on 2/1 and told they had no staff to do my procedure as scheduled so I needed to be rescheduled, which the closest availability was not until a month which I believe was March 5. I told them that was not acceptable. I was told they were working on getting everyone who’s appointment got canceled on 2/2 rescheduled and that I would be called back. A week went by without hearing from them, so I called and asked to speak with a manager or supervisor. Still no one called me back. Another week went by and I called again and asked again to speak with a manager or supervisor. I was told that a case for a refund would be requested for me and a manager/supervisor would call me back. it has been a week and as i type this still have not heard back from anyone, and the next available appointment for the whole metro Atlanta is not until June/July. Please spend your money somewhere else. I completely regret and would never again patronize Ideal Image.
Google
5.0/5
Feb 24, 2022
Google Ideal Image Buford
Customer service was great and the staff very knowledgeable!
Google
5.0/5
Feb 22, 2022
Google Ideal Image Buford
Always great!!!
Google
5.0/5
Feb 18, 2022
Google Ideal Image Buford
Great customer service and lots of information was provided.
Google
1.0/5
Feb 16, 2022
Google Ideal Image Buford
I’ve had to wait months In between treatments. When I’ve asked for a refund, I was denied it. When I try and reach the front desk, I usually do not get an answer. I feel I’ve paid a lot of money for a service I cannot use.
Google
5.0/5
Feb 15, 2022
Google Ideal Image Buford
It was a great experience really informative and full of energy.
Google
5.0/5
Feb 15, 2022
Google Ideal Image Buford
Great experience good prices and packages
Google
5.0/5
Feb 14, 2022
Google Ideal Image Buford
I had my first appointment Sheena and it was amazing. She made me feel completely comfortable, and made it quick and as painless as possible. Highly highly recommend!!
Google
1.0/5
Feb 14, 2022
Google Ideal Image Buford
I will not recommend this company to anyone. I purchased a laser treatment and COVID hit, which I understand was out of your control. Once appointments started back, I became pregnant. I called and was told my laser contract would be paused and it was not. I’ve been cheated out of 2 appointments and 4 touch ups. I was referred to customer service and even tried to follow up with them. No one has contacted me back. Worst customer service.
Google
1.0/5
Feb 14, 2022
Google Ideal Image Buford
I had a poor experience. Obtaining my first appointment was a challenge. Overall appointments were a month to two months out which present a false sense of being able to use bonus offers and services. I would not recommend. I do not appreciate being misinformed. You guys took my money and I'm not being provided services I'm seeking a refund.
Google
1.0/5
Feb 10, 2022
Google Ideal Image Buford
I like when I can get in, But I purchased a laser hair removal treatment for my daughter and gave it to her for her birthday January 20 and you can't get her in until April for the first treatment I would never have used Ideal Image if I knew that it was gonna take that long to get her in.
Google
5.0/5
Feb 10, 2022
Google Ideal Image Buford
Ideal Image is the place to be for laser. My husband and I both come in for Laser hair removal. And Ill tell you what, we are SOO ready for the beach this summer. 🙂 We’ve had both Rory and sheena and they are both amazing as ever. They know how to make you comfortable as ever! Gabbie and Julie were the sweetest and they did everything we asked without hesitation. That being in their abilities to do so. We will definitely be back soon for more services. We are so ready for our vacation. Feeling our best selves. Thank you ideal image!!
Google
1.0/5
Feb 9, 2022
Google Ideal Image Buford
Ideal Image is all about taking the customer's money and not living up to their end of the contract. I was told when I arrived that I had a copay. No one bothered to call about this. What if I didn't have the money? I would have wasted my time and gas driving to your facility. I have had trouble getting appointments to service all areas. No one cares about that either. Just keep collecting their money, they don't need appointments. That's your motto. Customer service needs to drastically improve. If you are going to offer services, you need to have the staff to cover those appointments or refer your clients to a nearby location that does have an opening. You should be able to book within the entire Ideal Image company. If you don't have an opening, check the nearest location! That's too much like right though. I will never recommend this company!
Google
5.0/5
Feb 8, 2022
Google Ideal Image Buford
As I was waiting for my wife to get her session done I had the pleasure of talking with Tiffany, Gabby and Julie today in the front lobby and they were all so excited to answer all of my questions I had regarding the coolsculpt and cooltone. Thank you for all of your help!
Google
5.0/5
Feb 7, 2022
Google Ideal Image Buford
My hair is pretty much gone after 1 treatment!
Google
4.0/5
Feb 7, 2022
Google Ideal Image Buford
good service, but the service price is a bit high for me, I can't do it
Google
5.0/5
Feb 7, 2022
Google Ideal Image Buford
Excellent service and awesome location. Highly recommended!!
Google
5.0/5
Feb 6, 2022
Google Ideal Image Buford
Had been thinking about doing some laser hair removal for sometime, but had so many questions about it. I called and talked to Julie who helped answer all my questions. She was very knowledgeable and was able to answer all my questions. Definitely put my mind at ease on doing it and will probably be back soon to do service.
Google
1.0/5
Feb 6, 2022
Google Ideal Image Buford
My daughter had bad experience with ideal image, upper lip was burned during laser hair removal.
Google
5.0/5
Feb 5, 2022
Google Ideal Image Buford
Spoke to a young lady named Julie on the phone. Was very polite and helpful and answered every question I had without hesitation! Definitely put me at ease and gave me a new outlook on the procedures in question. Defined looking forward to my visit!!
Google
5.0/5
Feb 3, 2022
Google Ideal Image Buford
Very professional sweet courteous. This doctor that did my Botox actually knows what she's doing 😊
Google
5.0/5
Feb 1, 2022
Google Ideal Image Buford
It was good
Google
5.0/5
Feb 1, 2022
Google Ideal Image Buford
The staff is wonderful. Clean environment Ms. Rory was very helpful and did an awesome job Love seeing my results. Would definitely recommend 👍👍👍
Google
5.0/5
Jan 29, 2022
Google Ideal Image Buford
Rory was amazing. She made my experience painless and was fast and efficient! Definitely ask for Rory if you are looking for the best!!
Google
2.0/5
Jan 29, 2022
Google Ideal Image Buford
2 stars because the technicians are super sweet and really care about my experience when I come. However, I am so highly disappointed with ideal image. I have started laser hair removal since I believe September of last year, and have been TWICE due to the schedule being so booked out for MONTHS on end. Each time I have gone or I call, I am told "next time you come in we can book you for all your appointments" and each time I do come in, I'm told "we don't have the schedule yet for that, but we have an appointment 6 months from now." WHAT?! Per my technicians, I should already be seeing results and I have not seen any at all! This is an extremely expensive treatment and the fact I cannot be seen every 6 weeks like my contract says I am supposed to is extremely disappointing and infuriating. I am having to be held to my end with my payments, but at this point I feel scammed out of my money. Why are you guys taking new patients constantly when you can't even fit the ones you currently have into your schedule? I felt complete empathy from my original caller who gave me basic information, but the lack of care from some receptionists that I STILL see hair growth and I'm just told "sorry, there's nothing I can do" is just distasteful. I came to ideal image because of the extreme empathy I felt from my phone intakes. I was promised this was a contractual agreement to have these treatments every 6 weeks or it wouldn't work... but then I'm told I have to wait 4-6 months in between each session. I know I've said this already, but I am so disappointed and I have wasted $3,000 and I still have my embarrassing hair growth that I was PROMISED to see results after the first time. If you're looking for somewhere, please think twice about Ideal Image because they are obviously at max capacity and can't handle any new patients, even though they will take your money gladly without a service rendered. If something isn't settled soon, I'm going to have to report this as scam on my credit because I refuse to pay a company $3,000 for services that I am not even receiving. STOP TAKING PEOPLE'S MONEY IF YOU CAN'T SERVICE THE PEOPLE YOU ALREADY HAVE AS PATIENTS. Greedy, greedy, greedy!!
Google
1.0/5
Jan 26, 2022
Google Ideal Image Buford
I was under the impression the treatments were more affordable. The cost is as if you are having plastic surgery.
Google
5.0/5
Jan 26, 2022
Google Ideal Image Buford
Easy, relaxing, positive, and worth the money!
Google
5.0/5
Jan 25, 2022
Google Ideal Image Buford
Such a great experience.
Google
5.0/5
Jan 20, 2022
Google Ideal Image Buford
It was Great!!loveit
Google
5.0/5
Jan 18, 2022
Google Ideal Image Buford
I had my first treatment today and EVERYONE I spoke to was friendly, professional, and had the utmost positive energy. Tiffany really helped me with adjusting my order quickly and helping me every step of the way. Rory, Nurse Practitioner, was absolutely a hoot! She made me laugh, comfortable, and was very informative! Natalie was helpful with getting me a free treatment and was caring about my skin! Ashley assisted with scheduling me quickly and was friendly. I 100% recommend Ideal Image Buford if you're looking to get anything done!
Google
4.0/5
Jan 18, 2022
Google Ideal Image Buford
Very nice staff, quick service, and professional. Kristy was very thorough and gentle. Appreciate the treatment.
Google
1.0/5
Jan 15, 2022
Google Ideal Image Buford
I'm very disappointed that I'm neither able to receive the service that I paid for up front, nor able to get any kind of refund. It seems unfair that the expiration of these prepaid services could not be extended given the extenuating circumstance of the pandemic. Patients' level of comfort regarding one's health and safety evidently doesn't matter, nor does the impact of the pandemic on one's life situation. It's not all about how long the clinic was closed. After losing the funds invested here, I for sure will never be a customer of any Ideal Image locations in the future. Update: Despite Ideal Image's review response below, no one has contacted me.
Google
1.0/5
Jan 13, 2022
Google Ideal Image Buford
The schedule is always so booked, my treatments had to be spaced too far apart. The end of my laser hair removal treatment plan has arrived, but I still have hair because I can't get appointments scheduled when they are supposed to be scheduled. The last time I called the clinic and left a message about scheduling, I never received a call back. It is frustrating to pay that much for a service just to not be properly scheduled or to get optimal results. I will say that the technicians I had were very nice. Update: After receiving the response to my review from the owner, I called on January 3rd and left a message with the receptionist to speak with the owner. I still have yet to hear back.
Google
5.0/5
Jan 13, 2022
Google Ideal Image Buford
Awesome!
Google
5.0/5
Jan 12, 2022
Google Ideal Image Buford
I had the pleasure of being worked on by Rory, she was fast, friendly and made sure I was totally comfortable the entire time.
Google
1.0/5
Jan 12, 2022
Google Ideal Image Buford
I spoke with a Heather Cox about Coolsculpting back in Dec. She stated she could get me approved for a loan to pay for the services. She stated I need to sign a contract which states my loan would be for 6 sessions of Coolsculpting. I decided not to get the procedure. A month later, I received texts and emails stating I owe 3k for the coolsculpting. Keep in mind, I never went through with it. People get approved for loans all the time, before actually getting the service. When you get preapproved for a car, do you pay for the loan without having the car in your possession? Simple answer is no. So I called Ideal Image to resolve this issue. A man named Ben, no last name given...stated I owe it because I signed a contract. I stated I do not plan on going through with the procedure. He stated I am locked in and there is nothing he can do. I disputed the charges on my credit report, complained to BBB and my plastic surgeon is writing a letter stating I am not a viable candidate for coolsculpting since I received lipo this month. This company is a joke. They literally scam and steal your money. I will never do business with them, and plan on continuing to complain about their services.
Google
5.0/5
Jan 12, 2022
Google Ideal Image Buford
Decided to schedule my appointment at the Buford location this time around and had Rory as my specialist, amazing service!! I truly felt comfortable with her, she is a burst of energy and you can tell she enjoys what she does which always makes a difference. I am truly impressed with the level of expertise and customer service that both Rory at Buford and Lauryn at Alpharetta offer..I wish there were more specialist like them!
Google
1.0/5
Jan 8, 2022
Google Ideal Image Buford
I have been a customer of Ideal Image for a decade and always thought highly of them. My recent experience was nothing of the past. I prepaid $2700 for two services and had my appointment cancelled 4 times. 3 times it was canceled without notice so I had to pay a nanny over $400. I requested a refund after first two cancellations but was only granted it after the fourth one. Read your contract, it is not fairly drafted towards a customer. Once you swipe your card, it is non-refundable, except for if the business decides you have a medical exemption from services. So in essence you prepay for services and then may end up chasing them for your appointment like it happened to me. Check yelp and Better Business Bureau stories. I wasted so much time, where as at the point of sale they could have told me that services are contradicted during breastfeeding. Hope this helps to someone else,
Google
4.0/5
Jan 7, 2022
Google Ideal Image Buford
I was told at my last appointment that I would get a call from someone to make my next appointment since they were still “building their February list.” I never received a call after waiting almost a month so I called and wasn’t able to get an appointment until a month after the time I was supposed to come back
Google
5.0/5
Jan 6, 2022
Google Ideal Image Buford
i had scheena again for the second time and she was amazing!!! always super sweet, and helps me get through my laser hair removal appointments with some positive attitude!! i always feel so comfortable around her too which i love. everyone there is absolutely so sweet. genuinely such a great place!
Google
5.0/5
Jan 6, 2022
Google Ideal Image Buford
Amazing experience! Rory made sure I was comfortable from beginning to end. Also all the staff is extremely nice and friendly.
Google
5.0/5
Jan 6, 2022
Google Ideal Image Buford
Very clean clinic with professional staff and technicians. Sheena is very personable yet professional and is happy to answer any and all questions about laser hair removal. The front receptionists are also helpful, polite and friendly! I would 100% recommend Ideal Image to anyone looking for any sort of laser hair removal treatment!
Google
5.0/5
Jan 5, 2022
Google Ideal Image Buford
The staff at Buford Ideal Image are always friendly and professional. The tech
Google
5.0/5
Jan 5, 2022
Google Ideal Image Buford
My experience was absolutely amazing. Rory answered all my questions and made sure I was comfortable my entire visit. I loved her enthusiasm about my skin. I cannot wait to share Ideal Image with a friend!