Everyone I spoke to was super helpful

awesome results Sara was amazing in the savannah location.

Small talk was nice. Procedure didn't take long. Communication through the whole treatment was appreciated.

Everything was very professional.

Great and Fawn was awesome

Marissa is fabulous!!! I would highly recommend Ideal Image and ask for Marissa! She's very detailed and cares about her clients!

I signed up for laser hair treatment a week ago. I’ve spent $250 already and I am on a payment plan to pay $2100 more. However, my first appointment is not until mid-June. I’ve called several times in the past week as I was assured by the national customer service that it must be a local error. It’s not. I’m not sure I would have signed up for service that cannot be performed for 3.5 months. So I want others to be aware of the limitations in Savannah right now.

I had the absolute best experience ever. The staff is so sweet and professional.

My treatments were not all booked together like I was told since my appointment in January had magically been canceled without my knowledge. Now I have to wait for a call just to finish what was supposed to be done today. I was a little late but instead of telling me they didn’t book all my treatment areas they blamed me for it not getting done because I was late due to traffic. Additionally I have expressed my concern over and over and over again about the employee Sarah that works there and has treated me very horrible and has also due to her negligence gave me a skin infection. The manager at the time said she would make note of it but today it was nowhere to be found. I am quite disappointed and would never recommend anyone to go to this location.

I don't like that for someone who doesn't want to change a lot about themselves there's no options. Very expensive procedures when everyone else in the area is cheaper. Would not go here, it felt more of a business transaction then a beauty experience.

Marissa Byrd was very good and gentle.. Very professional.. Loved her!! Sweeney Patel

Great. Very accommodating.

Absolutely amazing experience. Very clean and professional atmosphere.

Very exceptional! My consultation went better than I expected. I can't wait to get started with my treatments. The staff seem like AMAZING people. I know my visits will be as well.

Sara K. is super sweet, professional, and knowledgeable . The ideal image staff (Ivy) are honestly all amazing. I have been with them for 2 years and I love my results for all services they have provided me especially the laser hair removal. My legs are always smooth, thank you again!!

Marissa was AWESOME!!!!! I got my face, underarms, Brazilian, & full legs we started at 9:30 and was done by 10:30. She was nice and made me comfortable. I give her 5 stars, rebooked my next visit with her!

I'm undergoing laser hair removal. It was my third session today. I'm very pleased with the results so far. I'm even more impressed with my service provider, Sarah K.. She is extremely thorough, gentle, & explains everything she does in great detail. I would 100% recommend her!

From the moment I walked into the facility Glory made me feel so comfortable! She was friendly and knowledge which made my experience that much better! I love going back for the added benefit of getting to see her! UPDATE: I had Marissa for my second treatment. She was also wonderful! We had a great conversation for the entire hour I was there with her!

I had a great experience, I loved my nurse and the process was easy and was easier than getting a tattoo!

I love every second of it.

It was wonderful. All of my questions were answered and nothing was rushed. The nurse who did my injections did a fantastic job and had a great bedside manner. I was also never pressured into buying more or other things. Very relaxing and I highly recommended this place.

This was my first time having a Botox treatment. Sarah M. was very patient in preparing me and explaining each step. Very satisfied with my experience and would highly recommend Ideal Image and Sarah M.!

All precautions are being taken. I was very impressed with the level of professionalism.Very friendly staff.

Very thorough and professional.

Sarah M does an amazing job and is so friendly and professional. I felt very comfortable, my procedure was painless, and I am LOVING my results! I was also impressed with their covid safety precautions. I will definitely be back to see Sarah in the future! THANK YOU IDEAL IMAGE!

Everyone was exceptionally professional and very knowledgeable. I had the Ultherapy done and Sarah M. explained everything to me before she started the procedure and during the procedure. After the procedure she explained to me what I could expect. Pandemic precautions were fully implemented. Definitely will be returning. 10/10.

Everyone was very welcoming and made me feel comfortable. Sarah is awesome!

Love it. I came in nervous because I never had any procedure like this before. The representative made me feel comfortable. I would do it again!!

Amazing. I can’t wait for my next appointment

I was impressed of how my lips turned out, she even stopped midway through to let me look in mirror. The numbing cream wore off a little too quickly, I'm very pleased!

I’ve been a client with Ideal Image (Miami) since 2011 and came back for additional areas of hair removal and Ulterapy to the Savannah location. Professional, clean, informative and I always look forward to my sessions! Their lasers are different than med spas. Quality work every time!

Please ask as many questions that you can. They sure don't ask enough information and once you pay they will not refund you your money or give you the run around! Their sales consultant Hansilenah will trap you and then when you have questions or concerns they won't answer your calls, instead they will just text you with excuses. In the end I did get my refund after I disputed with Amex directly since they said it would be at least 30 to 45 days for someone to reach out to me.

Sarah is the best! Everyone is very good😊 She made my process quick, painless while providing good conversation. I'm very happy with my progress.

My experience with ideal image was absolutely awesome. Michelle who administered my Botox was very polite and informative.

sara the best she has done all my treatments!!!!

Love the staff. Very friendly and accommodating.

Loved my treatments from Ideal image of Savannah! Their staff is always so polite and very informative. Sara was very helpful in providing my laser hair removal!

Quickly brought to procedure room. Very professional and clean environment.

It was great from the time I walked in to the time I walked out. Always very friendly staff members.

Marissa is super sweet, knowledgeable, personable, efficient and more than competent!

Marissa was great! Efficient and so nice!

Loving my Laser Hair Removal results. Marissa’s the best! Thank you.

My husband found ideal image searching for Christmas gift ideas. He signed me up for a consultation and we received a very speedy response. The staff was very knowledgeable and informative regarding their products, and pricing guides including upcoming sales and promotions. Upon leaving my appointment with them I continue to be impressed with the staff, their excellent pricing and will definitely be back for more beauty treatments . ⭐⭐⭐⭐⭐

Good quality laser hair removal and professional staff. The technicians leave the skin prep and post treatment to the client which is odd but we are in a pandemic so I’ll chalk it up to that.

I’ve been getting LHR for over a year now, and let me tell you...ABSOLUTELY WORTH IT!! I had really coarse hair on my legs and face due to hormonal problems and saw results after my third treatment! I used to shave at night and would have stubble the next morning, but after my treatments I can go weeks without having to worry. I know it may seem really pricey, but I promise it’s worth every penny. I also love everyone on staff at this location. They’re all super sweet and accommodating!!

I had an awesome experience! My nurse was glori she was super sweet and took great care of me. She helped calm me down throughout the beginning, as i was nervous, and she held a conversation with me the whole time asking about my school and giving me tips on things and just all around being nice and understanding. I totally recommend going to ideal image savannah!

Marissa is fabulous and does a great job communicating about the procedure being done. Always friendly and willing to do whatever for her clients. 10/10 would recommend.

Irenette has been amazing!!

Absolutely love this location. All the employees are wonderful and caring. Wonderful customer service. 10/10 recommend.

I always have an excellent experience at ideal image. My tech is always making sure I'm doing okay during the visit. Thank you very much Marissa for your outstanding professionalism.

Great Experience so far. My nurse was Glori and she was very nice with explaining everything about the procedure, provided encouragement through procedure and did everything very professional.

My nurse Gloria is awesome,nice stuff and awesome job ,I am so happy my face is clean .100% work my hair removal treatment.

The staff there is awesome. Very kind and Sarah is great! Very efficient and thorough while making you feel very comfortable and relaxed!

I absolutely love this place! The staff is very friendly and knowledgeable about this process. They explain everything to you in detail. I 10/10 recommend!

Marisa is the bomb!!!

Simply outstanding! I'm excited to get started with Ideal Image!

Staff are friendly. No waiting. Marissa was great. Very knowledgeable. She was concerned about my comfort and answered all my questions.

I have been treated by Marissa and have had nothing but good experiences. Would definitely recommend!

I’ve used Ideal Image in Savannah, GA for years. Always a great experience and worth every penny! Marissa did an exceptional job at my most recent appointment. Highly recommend.

Very professional, great customer, take great precautions during this pandemic, and welcoming...definitely returning

I give 10 out of 10

Not good so far. Was told it they were scheduling for 2-3 weeks out when they were trying to get me to sign up and pay my money BEFORE and services are rendered. Once they got my payment and called me to schedule their fist available wasn't until mid December! Over 2 months later!

Customer service was horrible. I never was able to set up an appointment to begin my service. The lady who was suppose to set me up for success never called to make sure I got my services taken care of. They transferred my information without even really discussing it with me. Almost as they did that part on there on. Never gave them okay. She was quit to set me up with a loan and get payments, but never ever made sure I was taken care of 100 percent. Kristina Young services were horrible! I will never consider them again

My experience has been amazing I love it. My hair isn't visible like it use to be I had course hair growing on my face almost every week I had to wax. Now with my laser hair removal its getting fine and I dont even see it, my skin is clearing up and all I LOVE IT, I LOVE IT, I LOVE IT... Thanks Ideal Image Savannah Staff yall make my experience amazing

Sarah was very professional and took the time to explain every step of my procedure!

I had a great experience on my Zoom call this morning. I will recommend you all to my friends and family.

The customer service is over the top! I have called several times and Everytime, Irenette answers. She is always in a good mood and goes above and beyond. She even dedicated to coming in on her day off to make sure I was taken care of! Great staff!

I love this place!!! Sara K. my nurse ♥ is AWESOME! Her professionalism, knowledge, character, customer service is AMAZING. She knows whats she is doing, always making sure I know what is going on before, during, and after my treatment. Super professional makes me feel so safe and comfortable. Her character is impeccable, so honest and forthcoming. She keeps me motivated to continue with my treatments here. Ever so polite and attentive to my particular needs.

Everyone is super helpful and I love the results!

Excellent customer service. Sarah is the best & always makes me feel comfortable before treatments!

Very good costumer service

Ideal Image made my hairless dreams come true in such a short amount of time and with great finance options!!!

I was really worried about the needles because I am not one who likes needles, but the experience was better than expected!

Sara and Marissa are simply the best!

Awesome staff nothing but professionalism.

They were very professional and helpful! My lip fillers turned out amazingly!

I love this place! Ive gone for years, and I've never been disappointed!

Great experience. Staff are very welcoming and they are practicing great social distancing procedures

Each time I come for an appointment, the staff is friendly. I appreciate the extra scheduling and cleaning precautions implemented during this pandemic. I am pleased with the results of the laser chin hair removal. As an african american women, I have tried many ways to get rid of the hair. I could see a significant difference in the hair growth from the first visit. I am now on my 9th treatment and 95% of the hair is gone. This treatment is worth the expense.

An awesome experience. The staff were all extremely professional and knowledgeable. They were able to provide clear and easy to understand answers that made the experience very easy and enjoyable!

My only complaint is that appointments are only available a month or so in advance which can be difficult for some customers to arrange the appointment to fit their schedule. Otherwise, the nurses are great! Both nurses I have had have been very friendly and informative. They make sure you are comfortable and hold great conversations!

I can say that I am thankful for a lot of the ladies there that have been nice however not all. At the beginning I had a lot of problems they had something internal going on as far as payment. So they finally got that taken care off. I believe that what they advertise if far off of the truth. They need to be more specific with the info they say is painless and that your skin will be smooth and you will have amazing results. I am only speaking about my experience. As far as the pain goes I was told it was not painful and if I felt some pain I could use some type of prescription drug however that was a waste of time and money. I got it and when I got there and tried to put it on my legs they said I could only use it in one part I thought maybe is just either upper or lower leg. So I was wrong they said I could only use it either in the front or the back part of the upper leg. The thing is that you can only apply it in a very small area and the worst part it didn't work. I tend to tolerate pain but this was too much. I almost quit and then that's when they put me in the laser for light skin which I wanted because the one for dark skin was not giving me results. I also don't like the fact that they constantly change the nurse and they all have different ways of doing the same job. What I mean by that is that some will do my whole leg while others will do the laser so much lower when it was clear that the point they were supposed to stop at was higher. I mentioned it several times until finally someone did help. Well I am supposed to be done with my treatment and I have tons of hair. I appreciate the three extra treatments they are supposed to do, they said they would double pass but now I feel like they just ramdomly passing the laser I have a lot of spots of hair. I feel like the amount of money I paid was just a waste. I have seen reduction in the hair but like I said there is still a lot and it is not thin light hair it is very dark and thick enough to be visible. I just don't think you get the results they advertise.

Sara did a fantastic job with my lip injections. She is very detail oriented and meticulous! She listened and understood exactly what I want and laid down the perfect foundation for my next visit in a month. Thanks Sara!!!

Assistant was very nice and friendly. She was gentle and explained everything as she did it. She did not rush, I had a great visit.

Excellent , quick, Marissa was very friendly and sincere.

Great. Very informative.

Very professional and great staff

I had Ultherapy treatment. It was successful to show results but it was so painful that I don't think I'll ever do it again. This office has enormous scheduling problems and with Covid 19 it is now a year later for my follow up visit...yet the process supposedly only lasts one year.

It was great and very professional

Great experience every time I come in

Both ladies that I worked with were amazing! Can't wait to start on my treatment

Every part of my visit went well and very professional. Thank you!

The nurse that assisted me was very helpful and polite and made my visit very comfortable ..

Marisa and ivy were great, and very pleasant!

Staff were very professional in all aspects of my procedure. I look forward to further treatments.

This is my second time using Ideal Image for laser hair removal and I always have a great experience! AND great results! The atmosphere is professional and clean and the front desk girls are always friendly and accomodating. The only thing I think could be improved is the quality and method in which they show before and after pictures during consultation. It's in a plain binder with computer printed pictures and for such a modern office and the times we are in I was expecting more technology to be involved and higher quality photos.

It a wonderful experience, Thanks 😊

When you sign up for treatment you are informed and encouraged to schedule your next visit within 6-8 weeks. However, when you do try to schedule and appointment within that time frame there are no available appointments. This information should have been provided before you sign up. So very disappointed with scheduling and management need to look into this matter. Unacceptable!!!

It was very nice they make it easy to feel better and look better hopefully over time younger lol