It was a great. Soon as I called, all my questions were answered. The walk through of what to expect was great.

Everyone that I spoke to was super super pleasant. People are super nice and actually seem like they care about your goals and what you want to achieve with your image. I can probably say this is where I will be going from now on.. everyone made me feel comfortable and seems to care about my feelings also. All around very great people that make this place great.

Have now received hair removal services on 2 different sections of my body and highly recommend as I've seen great results. They give great discounts as well. The nurses and other employees are very professional and make me feel comfortable during my appointments. Clean facility as well. I plan on using their hair removal services in the future

My virtual consultation was quick, convenient and answered all my questions. So happy to be a new Ideal Image customer and can't wait for my services!

I will never recommend or use again. I will let everyone know and use a different spa moving forward.

Although I am not a candidate to have the services I was hoping to have done; the staff was excellent!! Very professional, informative, and helpful!!

Extremely pleased with my botox and lip filler administered by Kristin at the Belleview location. She spoke with me thoroughly before and after each appointment, and I could tell she took her time with each procedure. Couldn't be happier with my results!

I had to wait 20 minutes after my appointment time to get in when I showed up early for my appointment

They are so knowledgeable and nice. Very impressed...

Staff was friendly, helpful and knowledgeable. I had a wonderful experience. I was in and out in less than 20 minutes.

Excellent customer service and care! Educated staff that are very kind! Had laser hair removal and couldn’t be happier about it! Highly recommend

I can not say enough about the ladies here! Everyone, especially Crystal 😉 is unbelievably nice! I purchased a ton of the cool sculpturing units.. I was very surprised at the price! I was able to get in with a deal of the more you buy.. the cheaper it is! So got 16 units for the price of 8!! Not bad right! I have had a few treatments so far in various different areas of this body of mine! Can already see a difference a few weeks in! You even get this amazing 2 piece lingerie set each time you go! The man LOVES it! What can I say.. the ladies are awesome, the place is clean, you have a good laugh, always on time, your super comfortable the moment you walk in and you get a 2 minute massage after each treatment that will literally knock your socks off! I highly recommend!! I’d give more stars if I could!!

Amazing first experience! My technician was super nice, professional, thorough etc. I love how inclusive their technology is which is hard to find. highly recommend Ideal Image

It was great

I can’t say enough good things about this business! Everyone is always so kind and professional. I feel so comfortable every time I come in! Laser hair removal sounds daunting, so it’s so nice to feel so comfortable. Mallory was my technician today and she was great. And the 👏🏻results👏🏻 I’m seeing are amazing! Thank you!

Lisa at Bellevue has been great. Even her team was so nice when trying to get me in contact with her. I’ve only had a few phone calls with her and she was so kind, calm, and eager to help every time. She resolved my concerns right away and even called back when she realized there was more she could do to help. I never actually had the chance to go in to receive any treatments, but if I did, I know Lisa and her team would be extremely pleasant to work with! This was really an impressive customer service experience. Thanks Lisa!

My experience has been wonderful. The staff is helpful and understanding also very patient. They work with you to come up with a plan to get the results that you're looking for. This is my first time doing something like this for myself and I wouldn't have it any other way.

Amazingly professional and clean. I feel so comfortable receiving treatment from Mallory! She makes me feel so at peace. Book you with her you won’t regret it!

Laser hair removal is great. They are nice and fast. A full treatment plan doesn't get all of the hair, though, which is something I wish I had known prior. It gets most of it, which is helpful, but I was expecting more. I also got a small bit of a tattoo lasered off on accident, which they didn't seem to care about. Good service overall, just was expecting more for the price.

I went in to have lip filler done with Crystal. She made feel very comfortable right away. She listened to my needs and my expectations and she met them with a very skilled and professional treatment and very gentle touch. I would highly recommend Crystal! Great Job!

Nicki was extremely pleasant and helpful. I didn't hesitate to become a member when she explained how everything worked.

Taylor was great. Very informative, professional and patient with me.

Always enjoy fun-filled conversations with the entire staff.

I just loved Kristin, she was kind and so professional!

Great no problem

Speedy and friendly informed service

Love this place, I always show up early & it’s never an issue, the ladies always get me back quick. Kristen & Taylor are both awesome at what they do! I highly recommend the stress balls!!!

This was only my first visit, but the nurse practitioner that performed my laser hair removal was very thorough, nice, respectful, and talked me through the whole procedure, doing her best to make me feel as comfortable as possible. I really look forward to the next 16 months and getting to see results!

It's fast and friendly!

Everyone at ideal image was very nice and professional. I will DEFINITELY be back

Great customer service!

Great experience. Very friendly staff and quick to get me in and out!

Crystal is a supreme human being! Thank you tons 🥰

The entire experience was very pleasant (as pleasant as getting zapped with a laser can be at least). I received a friendly greeting as soon as I entered the building. Everyone I encountered made it apparent they would help me with any questions I had and wanted to make me feel comfortable during my visit. During the treatment, my technician ensured I knew everything to expect, both during the treatment as well as after the treatment. She managed to find just the right mix of professionalism along with friendly conversation to make me feel at ease the whole time.

great..great staff

They are very through with your appointment. They are sweet and help with all of your needs. Highly recommend!

Love love Alix and Taylor!! They are so professional and helped me get exactly what I wanted!

Taylor R was incredible! It was my first time ever having a service of this kind and she made me feel entirely comfortable! She was so professional and personable! I absolutely had a fantastic experience!

The women who helped me was so nice and she answered all of my questions and wasn't pushy!

super happy with the service and treatment I received

She was very helpful. Answered every question. Accommodated my needs. Looking forward to becoming a client.

Alex is so fun to talk to and makes the long sessions I have seem to go by fast and very painless! If you want the best treatment and laser buddy see her.

My nurse was fantastic

I went to see Taylor R. from the Bellevue location and I cannot recommend her enough. She was so professional, kind, and knowledgeable. Everything you want when putting your face in someone’s hands. She eased all my concerns and answered any questions I threw at her. She made the whole process relaxing and I can’t wait to go back and see her.

I am very happy with my Botox results and care given at Ideal Image. A special thanks to the Nurse Practitioner Alexandra who completed my treatment. I really appreciated the time she took to review the expectations before and her thoroughness during the treatment! She made me extremely comfortable! I highly recommend her and the treatment!

I was told that this would remove my brown spots. I paid over $2,000 and spent a lot of travel time getting this done. I feel like it was a complete waste of money. When I called up and told the receptionist that I still had brown spots, she made me an appointment to come in. The technician zapped a major brown spot and said if I want anything else, I can pay for it. Well, I wouldn't spend one more penny there. It's just a money grab. I feel so ripped off.

The experience was great. Friendly knowledgeable staff that walked me thru the whole process. Answered all my questions and patient with me. The only draw back was the lack of availability to get an appointment. My first appointment was on May 3 and I couldn't get back in until July 1. Other than that everything was great. Would definitely recommend.

Had a great experience so far! Everyone was courteous and professional. They explained everything to me and answered all of my questions. Special kudos to Alex, the nurse that worked with me. I look forward to my next visit!

It was quick and easy

Good service. They always do the best. Perfect results I can see it after 4 treatments. Recommend for anyone want to get it done here

The staff and service couldn’t have been better. Keep up the good work ladies!! I’ll be seeing ya again soon!

Lisa Carey is the best person to work with!!!

Great, friendly and knowledgeable!!

Everyone was professional. Glad I did it. It really works. Question - they did a before photo @ treatment session 1 and another at the final session. Do those get sent to the customer?

Shannon was awesome and professional in every way. I was and still Not pleased at how you wait until you have taken care of all the finances. Zoom visit and etc. Then you guys have a actual appt. for the procedure a MONTH and half later???? Wow! after my wanting to cancel the whole deal.. I have an appt. In two weeks at another location from where it was convenient for me. So letting someone know upfront how there is no appts.available in a month or so, Will give me a choice to do it or not. Check first before you get all 😁 excited.

Staff is always great

Kelly Crabtree is who I’ve been working with to book my services! I haven’t been to the office yet but I’m hoping the experience has been as amazing as it has just working with Kelly! It took me a handful of months to finally book my services but Kelly was friendly, hilarious, personable and patient with me. I appreciate time she took with me and can’t wait to start my treatments! Thanks, Kelly! ❤️❤️

didnt get good pre procedure instructions and therefore didn't get to have my treatment. waited in waiting room 39 minutes before figuring that out because they were busy working on others who work there. i had a botched cool sculpting experience before this. i'm just done with this. i'm going to a real plastic surgeons office from now on

Always efficient and very friendly

I have extreme social anxiety. So far so good. Appointment is to come.

In and out quickly with great work.

It was great. My Botox took about a week to kick in. I have my Juviderm scheduled on May 4th. Can’t wait!

So amazing!!

Very welcoming I felt very comfortable with my technician and this was my 1st visit😬

Lisa, Lindsey & Paula are like family! Always going above & beyond to keep me beautified 😉

I had scheduled two different procedures for the same day, but when I arrived, I was informed that only one would be performed. I was treated as if I had made the scheduling error and there was no attempt to rectify this other than to push the one procedure off to another date. When I arrived on that date, the same problem happened again, but at least they fit it in this time. Most of the nurses are great, but I did have two experiences where the nurses were rushing through the services I paid a lot of money to have completed. From past experience and previous discussions with one of the experienced nurses, I learned the best plan of attack for having the procedure completed with the least negative side effects. When I came for my next visit, I informed a different nurse of the predetermined plan of action for what my body can handle. She seemed put off rather than agreeable. She explained the stress she is under because the company gives no wiggle room between clients. So, although I was uncomfortable dealing with that nurse, I feel this is an employer issue. If I were a large woman, it would take longer to complete these procedures, so needing a little time to deal with the pain is not asking too much. The company needs to recognize the human factor instead of focusing so much on productivity. Besides, these procedures are so costly, there’s no way the company isn’t making a killing. Bottom line, stop being so greedy. Focus on benefiting the lives of your clients in simple empathetic ways and you might find that you gain new clientele, retain past clients, and make more money than you did with sessions that don’t allow enough wiggle room for the nurses and customers (who are paying a lot of money) to be comfortable.

Wonderful experience. Will definitely call again for other services. I felt pampered.

I love the girl who does my treatments! She is so kind and I appreciate her keeping me calm. Very professional and seems to love her job! I wish I remembered her name! Having laser hair removal as I have PCOS and I hate the growth on my chin and neck. Two treatments in and it is really working. Can't wait to see how the next treatment goes!

I always have quick , professional, sevices

Had my first treatment with Taylor . She was beyond professional and extremely precise with her skills . I’d highly recommend going even for a first timer like myself ! I’ll definitely be back !

I had a great experience with Alex and Taylor!! They made sure I felt comfortable throughout my visit and were very thorough, explaining each step of the process and what to look for afterwards. I would definitely go back to Ideal Image!

I contacted for a consultation and was able to get in and receive treatment the same day. Sam administered my service and did a fantastic job. She was very helpful and sweet. She made me very comfortable and answered all my questions. I highly recommend using Sam!

Taylor and Alex did a wonderful job at my first appointment at ideal image! Very knowledgeable, professional and made me feel so comfortable. I’ll definitely be back!

I have had a couple of appointments so far, and I can't enough great things about my results and the staff. The ladies at the front desk are always very helpful, and the nurses are beyond professional and really listen to what you need. Will be coming here for life! I have told several of my friends to start coming here already!

Always so great coming in for my appointments! Everyone is so friendly and I always feel comfortable.

Excellent customer service Sam was great!!

Would give 0 stars if I could.

I’ve enjoyed my experience here at Ideal Image in Bellevue, KY. Nurse Practitioner, Kristen goes above and beyond to make me feel comfortable while there for treatments. She takes her time, explains the process, and answers all of my questions. She’s the bomb.com!

Ideal Image is a very warm pleasant place to visit. Greeted with smiles, the women are always on time. You’re in and out. I love the service provided by consultant/ specialist Rachael. She’s always smiling and is super nice. Very professional. She’s extremely careful while working with me and goes above and beyond to make sure I’m most comfortable and relaxed. She’s amazing. I love this place, and am glad I decided to receive treatment. I look forward to my next one.

I loved the customer service.

Great experience with Rachel and the rest of the team there. She was friendly and informative and it was a great experience, minus the discomfort that comes following a CoolSculpting procedure.

I love her she was definitely detailed.

Wonderful. Staff was polite, friendly, caring.

I’ve only been to Ideal Image for 2 of my sessions for laser hair removal so far but I will definitely be returning for more services in the future as well as recommending it to all my friends and family! It’s so clean and well organized and the staff is always so fantastic and sweet and makes me feel safe! They make the process so quick and easy and I am easy to stop in and be out and on my way in 20 minutes! The quality of their work is better than anywhere else! The difference I have already noticed after 2 sessions is insane! Definitely 10/10!

My injector Kristie was so amazing and she made sure that I knew all the details for aftercare on my Botox treatment and she was just so nice wonderful service!

Great service, friendly staff and knowledgeable on the process. Went above and beyond to make sure I was comfortable during and after the process.

While hair Removal itself is not the most pleasant thing, your staff have been nothing but awesome and that makes a huge difference. From the initial sales rep, down to the procedure itself, I could not complain at all .

Great. All around great. I am a forever client.

Every nurse that I have encountered during my sessions has been pleasant and informative. They are also willing to work patiently with me.

My girl was absolutely fabulous this treatment but I gave a low rating because the treatments are entirely too overpriced for the services provided. And then you feel like you are nickel and dimed on top of your already paid for treatments. Friends have asked me if I would recommend Ideal Image and I honestly say no, there are cheaper and better options these days.

I have problem with my botox and they take care about. Thank you.

I consistently receive personable, warm, and professional customer service. The environment is always clean and organized.

This was my first visit for laser hair removal. Rachel was very friendly, informative and made me feel very comfortable throughout the treatment.

Always friendly knowledgeable and never pushy .

Kristin was amazing! I couldn’t have asked for a better experience! She was extremely thorough, made me feel super comfortable, and addressed all my concerns. If you’re on the fence about getting a service, do it!

I had a great talk with Amy about what i want. she was every understanding and made me feel very comfortable.

I saw Rachel today! She was wonderful. I was a bit nervous, and she made me feel very comfortable. She is professional, attentive, knowledgeable, and very nice. I will definitely be back!

Rachel is amazing. So knowledgeable, professional, and great at what she does. I’ve gone to her for Botox, Juvederm, and laser hair removal and trust her completely! She truly wants you to look and feel your best and listens to what you want and the results you want to achieve and gives you just that. Would recommend her for any/every treatment.

SamDid my treatment and she was great. She communicated what was happening the entire time and kept checking to be sure that I was comfortable. I’ve had great results so far.

You have been an absolute nightmare to deal with. You make appointments and then change them without my knowledge. You made two appointments for CoolSculpting a week apart. When I tried to get a CoolSculpting appointment rescheduled because it was done the week prior I requested have lip filler done instead of the extra CoolSculpting which would have been done too soon. You did the lip filler and gave me an appointment for December 28 for the final coolsculpt I had paid for. Now I have an email from you telling me that it's been moved to December 12th. You guys don't know what you're doing there's no communication between yourselves and you pull the rug out underneath of your customers by shuffling us around according to your schedule not the schedule we originally set up with you. You are Shifty and I just want to get my last treatment done and get away from your company. I will never recommend you I will make sure after my treatment that I'm very vocal on social media about my experience