All of the girls at Ideal Image Bellevue are amazing!! They’re so sweet and so helpful and do such a great job! I go there for all of my treatments. Kristin and Heather are my faves and they care so much about what they do and helping me get the most out of my treatments! Totally recommend!!

My wife loves ideal image, went and bought her gift card....great service!

Had wonderful results!would go back for more.

So today was my fourth session with Mallory she’s amazing honestly and I couldn’t recommend her enough LOVE HER!!

Kristin was absolutely amazing doing my laser hair removal. I have been a lifetime member for years now and will not go anywhere else. Thank you Ideal Image for making me feel so beautiful!

Katie was amazing...from coaching me to connect to the zoom meeting to answering any and all of my questions I had...she was extremely professional and extremely helpful.

Over the course of this past year I have come to hate this business. Basically my story is I have been pinballed back and forth for months and months. The first time I was “treated” the machine malfunctioned and I was promised a refund by the Kenwood location clinicians. Then was called by corporate and said refunds weren’t a thing even though the machine literally malfunctioned several times when we tried. Then they said I could do the service again complimentary and the second nurse at the Bellevue location told me she wouldn’t even treat me at all and I shouldn’t even have been treated the first time knowing how Coolsculpting works. She also promised me a refund arguing there’s no other treatment I would need and yet I was called again saying that was impossible. Contractually the service didn’t work on me so my needs weren’t met and the service wasn’t completed. I was promised a refund twice now and this is a huge investment of over $1200 that I basically lost. Do I report them to the Better Business Bureau for what they’ve done to me? Do I sue? Not sure yet but please don’t let this business steal your money go to another business for services. One that will treat you like a human.

Pleasant people some what painful experience...

The ladies at this location are AMAZING they were so helpful and answered all my questions not to mention soooo nice! I would recommend this location to EVERYONE!

I just love Kristin! She makes the experience with a great attitude and speed. The whole staff I have met with have been very welcoming and upbeat.

Everyone was very pleasant. Mallory asked if any questions (2nd visit); showed me my photos before and after (impressive change); was efficient and good conversationalist; offered and sent me pricing based on points.

Love it here. Staff is always pleasant. Smiling and ready to help.

I love my results. The staff are amazing and very informative. Mallory helped me decide what treatments were best for the results I was looking for.

If I could have gave this place a 0 out of 5 stars I would have. So let me start off by saying I paid these people $3000 up front before any service was performed. People please read your contact. So I started my treatments and was to receive 18 months worth of them. Everything was going great until I'm in to about my 5th treatment in which I started seeing this was working. My 6 or 7 visit I started to notice there was not much hair, great news right? So the company staff said if you are not seeing hair there is nothing we can do, so I said let me cancel my appointment, and I'll call you as soon as I start seeing hair growth. So I started seeing my hair grow back so I made an appointment and the gentleman said I will send you a email click the link in it to confirm your appointment, So I did and it said it wanted my credit card info I did not feel comfortable doing that I called to confirm my appointment and was told at this time I would have to pay $250 more to receive any more treatments. SO AGAIN PEOPLE PLEASE READ AND UNDERSTAND YOUR CONTRACT AS I WILL BE CHECKING MINE TO SEE IF I CAN RETAIN ANY OF MY $3000 BACK OR SUM OF IT.

Your representative was great (we spoke on zoom) haven't visited the office yet but your service is very expensive I hope I am happy with the results.

I was told on the day of treatment that I could not get the treatment I had paid for. When contacted by a case manager, he said I also could not get a refund, only treatment for other areas. TOTAL SCAM!!!

Phone consultation with Ashley. She was awesome and helpful.

It was awesome, staff is always professional and always explaining every step of the way.

The technicians are great but the lack of communication and transparency from the sales department is horrible, the people doing the procedure should be the same people selling it because at least they give you all the important information, if I had all the information I have now when the sales team was talking to me I wouldn’t have bought it

it very nice job of explaining the entire process explaining the cost and how the whole program works

It was my first time of service at Ideal Image. Corey was very knowledgeable about her job and very professional and the same time very friendly and funny. Will be back👌👌👌

I had an appointment today and she was amazing, the fest one I have had so far. Katelyn, thank you 😊

I've used previously for laser hair removal so when I needed another service I went to them. The consultation process was on Zoom (understandable post-COVID) and I told them I needed upper lip and chin. At no point did he ask me to point out the areas or did he show me a diagram of the treatment area. I was told the package quoted was based off of a deal that ended that day so - stupidly - I went with the quote and signed up. Went to the office that next week for my first treatment and was told that "chin" was only the region directly over the chin bone and that what I wanted treated was considered 2 areas - chin and upper neck. The additional cost of adding the upper neck was nearly doubling the original quote. I explained the quote process with the NP at the office, she apologized and said that this is not the first time that mistake has occurred and said I should call their customer service for a refund. I did. I was told no refund could be issued since I signed a contract. I explained that the contract was not inclusive of the area that I needed treated - that I was never shown the diagram of treatment areas demonstrated at the office and that I did not want to move forward with treatment. The man on the phone was rude and abrupt and said "read your contract, it's non-refundable". Then I asked to have my case referred up the chain which he at first said he was the the final say then told me he would move it up but that I would be getting the same answer no matter what. So - a faulty consent process, a misleading sales-person and a refusal to refund for services I will not be receiving. Horrible customer service and I will make sure I tell everyone I know to never go there.

I was a little scared because of the reviews but I must say Corry did a get job I saw a instant change with my laugh lines but child I’m gone crazy over the Botox I love love the Botox so much not a wrinkle I can’t make a wrinkle if I tried

Mallory is the best! she’s thorough and personable and she cares. she has an amazing personality and made me feel so comfortable; thank you so much, Mallory. I’m in love with ny lips🥰❤️

The lady who I worked with yesterday was incredible and by far my favorite I've ever had at Ideal Image (I wish I could remember her name!). She was incredibly informative and worked with me to find the perfect adjustment in dosage, and even used a vibrating tool on my face to distract from the pain in the sensitive areas. She was so fun, helpful, and cute--great energy.

Highly recommend Kory! She makes me feel so comfortable, she’s so knowledgeable and individualizes my care! Thanks Kory!

I didn't get any hairs zapped but merely asked for information and Julie, while multitasking with probably 10 other things going on, was attentive and polite and gave me a detailed rundown on options with prices, making sure I was aware to watch out for special discounts and promotions. The lobby was very nice and clean, employees were kind and courteous. After the great help I received from Julie I decided if and when I get some laser treatment to battle my wicked gnarly back carpet I'm having it done at Ideal Image!

Ideal Image is the best!! The staffs are amazing. Specially Corey. She’s wonderful. I love the ideal image. I will be there Costomer forever ♥️

I need to cancel and your company is resistant in returning my money. This is no way to treat people.

Everyone was very nice and helpful. Melissa did a great job answering my questions and helping me to decide what was best for me. The procedure was quick and painless and I was out of there in no time.

Fantastic service. Wonderful people working here!

Ya'll were great

Wonderful experience!! Everyone in the office is friendly and helpful.

Excellent service! Very thorough.

Kristin was great and so nice! Have been going here for a while and she’s been the best thus far!!

Kristin T. Was awesome with my cool sculpting. I had scheduling issues and she was able to work me in and gave suggestions on how to get the most out of my cool sculpting. I was amazed on how she handled everything by multitasking between clients and doing all of it with a smile on her face!

Great explanation of the procedure. And I was very comfortable the entire time!

Courtney was the best!! She told me exactly what to expect while she was mapping my face before the injections and walked me through every step of the way. She was super friendly and knowledgeable. Scheduling for laser too in the future with her for sure!! Definitely coming back to see her and recommending her to my friends. Thanks again Courtney!

I have had great experiences with both Kory and Mallory!! Really appreciated the way they walked through each treatment with me step by step and explained what was going on the whole way through. Highly recommend either of them for a comfortable first time experience! 😊

Was instantly turned away not even three minutes into my appointment. They don’t ask if you have any possible allergies in the consultation. Also if you have a shellfish allergy, I highly recommend going elsewhere as they 1) will not work with you and 2) don’t know what they are injecting you with so they will turn you away solely based on their lack of knowledge

Been dealing with thinning lips for some time but was apprehensive about lip filler. Michelle Mueller and Mallory were extremely helpful and knowledgable. They took the time to talk and listen to me and come up with the best option. I am so happy with my results. Also the front desk staff are friendly, helpful and so pleasant when you enter. That adds to a great experience from the beginning to the end of the visit. I definitely recommend and I look forward to stopping by for my next fun enhancements!

I really love their service this is only my third treatment and I already have seen great results!! Definitely recommended!

The tech was great! The sales person was horrible! I was not told until my first appointment that the different sizes cause more visits. I was told the process for laugh lines was painless. I was told when buying my package of 16, they could do the inner front of my legs and at my appointment was told I couldn't. The people that sell the ackages need retained and should not hide or lie about how it all works. I was told I could do it all every 30 days, when I tried to schedule my second arms was informed I had to wait 90 days. Every time I went in I got mixed information. I only used the belvue KY location to buy and have it done. A friend goes to a different location and keeps getting different info every visit for hair removal. Just saying it again, you should really RETRAIN your staff. I would not have gone back after my second visit if I was able to get my money back for the unused visits or could have given them to someone else. Being the is not transferring or refunding, I was stuck finishing out the ones I paid for. I will never step foot back in your businesses and hope you take to heart and RETRAIN your sales staff!

I just want to give a shout out to MICHELLE GASTRIGHT the Aesthetic Consultant who took the time to talk to me when I walked in without a appointment scheduled. I had just come from doing a consultation for Ultherapy from a very well known plastic surgeon office and left their feeling confused and not confident in the person who would be doing my treatment. I live near the Bellevue Ideal Image and thought I would stop in to to ask some questions since they also offer Ultherapy. Michelle was very knowledgeable and professional she explained the procedure to me and answered all my questions. We even talked about Cool Sculpting. Which is going to be my next purchase. Michelle was lovely, kind and professional. I will be sending everyone I know to Ideal Image. I highly recommend. .

My first visit - Great, friendly and knowledgeable and there are many providers that can do just the same. I have had back to back surgeries and healing which has cause my body to go to mush. Anyhow, my other visit for coolsculpting which we all know is not cheap; I feel I had no change at all in my thighs. I am extremely disappointed my thighs were not horribly bad but enough to bother me and I really thought this would work. I would really investigate different providers, look at all the before and after get the facts 1 treatment or was it more before you spend your money. The other thing about this place is they offer a membership and you are supposed to save money. Notice they do not post any of their pricing for example coolsculpting any thing big. So, how do you know if you are "saving" money? Prices should be posted. Now if you get a lot of botox I guess this would be a savings, I'm not all up to speed on botox pricing with different venues. Adding to this review false advertisement join as VIP you get one free popular treatment....it is limited I wanted ultherapy on my neck I can only get it on my brow or around mouth. Hmmm

Ideal Image in Bellevue, KY is a wonderful place for laser hair removal, BBL, Cool Toning & Cool Sculpting. I CANNOT thank nurse practitioner Corey B. enough. Because she understands my skin care needs, I receive fantastic results so I can look my best!

Today I had my first visit at ideal image, and it was so great! Corey was amazing, I love her personality and her technique. Signed up for the year, great experience

Super Friendly staff and easy to work with! Happy with the results provided!

Professional and friendly

Best place in town! Bre is super sweet and thorough!

I am having such an amazing experience with the Newport Ideal Image! A special shout out to Corey and Bri- they have both been so professional, easy to talk to, and easy to be comfortable around, as if I’ve been doing this for months with them- which is a big deal with laser hair removal! They have both been very knowledgeable and super fast with the treatment. I am in and out under 30 minutes. I’m not sure how this is possible, but I have only had three treatments and I am seeing a SIGNIFICANT difference in my hair already. Say goodbye to ingrown hair. I have all the confidence that my hair will be where I expect it to be after all the scheduled treatments! Money well spent, worth every penny!👏🏼

Received fillers above lips an a little in lips. Also around smile lines. I'm 73 yrs old. Results amazing!

Totally recommend! Everyone there was so nice. Bianca, at the front was so Informative and just the sweetest. I will definitely be back!

My experience was great, the staff was super friendly and explained everything. I am only putting three stars because they have got to get their phone system fixed. I’ve called them a few different times, each a couple weeks apart, and their phones still cut in and out. I had to repeat myself and ask them to repeat themselves multiple times. Not a huge problem but annoying for sure.

My experience was incredible. I’ve had filler a few times before and had a good experience but I felt like my provider Courtney went above and beyond to give me the shape and fullness I desired. I had never received Botox prior to this visit and she went above and beyond explaining the benefits and possible risks involved while making me feel comfortable about the whole process. It’s day 3 and I already feel like a new person and my lips didn’t bruise like my prior experience which was a pleasant surprise. I will, without a doubt, be a repeat patient here and look forward to trying more services in the future. Thank you from the bottom of my heart to Ideal Image for helping me re-gain some confidence that I had long since lost and for making it a comfortable experience.

This is a wonderful group of professionals that treat you with great care... Plus, the best prices of anywhere I have seen.

Not to pleased with the consultation. Whats the point of a zoom call if they are not going to look at the areas you want treated to see how many treatments you really need. It was waste of time they could have just gave me the price without the zoom meeting.

every time I come to Ideal Image - Bellevue the ladies are professional, friendly, and thorough. I am extremely pleased with my results so far and will be recommending Ideal Image to pretty much anyone who will listen 🙂 My only regret is I waited so long!

The Staff is friendly and informative. I feel well taken care of while I'm there.

Very Good Experience.

Ms Taylor Robinson was amazing. Its my first time doing this treatment (ultherapy) and she made me feel comfortable. Shes very professional and informative about this treatment.

Amazing staff! While getting my laser hair treatment I have had a great experience. Mallory is always super friendly and does a great job with my treatment! I highly recommend!

Mallory was absolutely AMAZING! This was my first time and she made it great! I am definitely seeing her again. Thank you!

Great. All around great. I am a forever client.

Everyone is very helpful and kind. I had some post treatment issues and I was well taken care of.

Lisa, Lindsey & Paula are like family! Always going above & beyond to keep me beautified 😉

While the process of laser hair removal isn’t enjoyable in itself (ouch!) I had nothing but great experiences with the ladies here at Ideal Image. Everyone has always been so friendly, professional and helpful through my 16ish months of visits. I’m always shocked how quickly they work while still being thorough! I’m usually in and out in 15 minutes. HIGHLY recommend!

Mallory did an amazing job. She was super professional and kept me comfortable the entire time.

The ladies that helps me or fantastic. They set realistic expectations oh, we're very communicative throughout the entire procedure, and made an obvious effort to help me feel at ease. I would highly recommend this location

Great overall experience! Corey and staff were extremely professional and are true artisans. Everyone made me feel VERY confident about my procedure. Corey explained everything she was doing and made me feel good about my decision. I LOVE the results!

Always above and beyond! Any procedure can be daunting, but the whole staff at Ideal Image Bellevue do a wonderful job at making me feel as comfortable as possible. Mallory in particular ensures that all of my questions are answered, concerns are alleviated, and that I am taken care of. Can't imagine going anywhere else!

Easy with the person who did my Botox. She was great!

It’s a very good experience had a 5 hair removal laser sessions and I almost get rid of 90% of the hair

This was only my video consult but Katelyn Jones was amazing! She is so cute, friendly, knowledgeable, interested in my history and so very helpful! I felt she had a genuine interest in assisting me with what I desire, and to work with my budget!

Was scared at first but honestly they are really good at what they do!! They’re so nice and kind! I’m so happy I don’t have to worry about shaving anymore!! I was also worried about the price but they have plans to help you out.

Every experience I have had at this location has been great. Everyone is friendly and makes sure you are as comfortable as possibly through each step of the process. My most recent experience has been with technician Mallory. She really goes the extra mile to make sure that I am well taken care of, being sure to offer aloe, etc to take care of any discomfort after my laser hair removal. If you are on the fence about laser hair removal, I highly recommend going here.

I had a wonderful experience with Corey today! She did my BBL and explained every step and how the process works. Corey is always very friendly and outgoing and goes above and beyond with her customer service! I highly recommend her! The ladies at the front desk are always very sweet and welcoming too! Thank you so much. 😊

As always, wonderful customer service and the technicians are so knowledgeable and helpful! I love my results!

Malloy is the bomb.com.net.gov.org.edu what ever . There is she is. Ideal will get you together. I had laser hair removal and after my first treatment the hair never. My second one was great. I’m so excited I found them. Please get here now if you are looking to invest in yourself and beauty needs . Ideal staff is very clean professional and make you feel at home.

The staff both front desk and practitioners are always very friendly and always go beyond to make sure I’m comfortable during my appointment!

Fantastic

Great experience. I was very pleased with the results. Minimum pain and a quick and easy treatment.

The staff here is incredible!! The front desk and practitioners both are immensely friendly and helpful and great at their jobs. They make you feel welcome and take great care of you. Today I had Mallory who, like all the wonderful staff, personalized my service to my exact needs and health history/current conditions. Thank you all for your wonderful service and expertise!

Always leave here happy!

Loved the results! Told my sister she had to come here for all her injectable needs!

First I want to say that’s the Worst location to go get the treatments done poor management. Every time I go get my treatment done I had to sign a new contract with different prices change when I got that finally fixed with the manager Lisa. They start canceling my appointments. First appointment they canceled they said the person who Will get my treatment was sick which I understood but cancelled at the last minute. Then they put me on the waitlist I was waiting for their call to reschedule for two week but they never got back to me. After that I called back and schedule an appointment and they canceled that as well they said it because I don’t have a card on file but they never called me or asked for it before.

Corey has made my experience super awesome and helpful for my skin and hair type! All the staff here is super great and welcoming.

Staff was amazing and welcoming and friendly.

Terrific service! I would recommend them to anyone. Always very friendly.

Great. Very friendly staff.

She was kind very courtesies and she helped me get financed I was so happy

Great 1st visit

Me gusta mucho el personal son muy amables

My Zoom consultant was so friendly and understood exactly what I wanted. She suggested more services as a package and explained the financial advantage. I'm anxious to get started. I have previously had Cool Sculpting and it was good but didn't quite get the results I had hoped for. I think this will be more noticeable.

Never had a bad experience here! Just finished my first package last month and started up my new one!

They are like family, been coming here for years! Will never go anywhere different

Great staff . Good results

The technicians are very knowledgeable about every procedure I've had done.

Been a client here since early of 2018 for laser hair removal for face. Nothing else worked until I found this business 3 years ago. I do only "maintenance" now. And what incredible change, MUCH lighter and finer hair. These people have changed my life! Thank you!!! And everyone I encountered is very pleasant