So amazing!!

Very welcoming I felt very comfortable with my technician and this was my 1st visit😬

Lisa, Lindsey & Paula are like family! Always going above & beyond to keep me beautified 😉

I had scheduled two different procedures for the same day, but when I arrived, I was informed that only one would be performed. I was treated as if I had made the scheduling error and there was no attempt to rectify this other than to push the one procedure off to another date. When I arrived on that date, the same problem happened again, but at least they fit it in this time. Most of the nurses are great, but I did have two experiences where the nurses were rushing through the services I paid a lot of money to have completed. From past experience and previous discussions with one of the experienced nurses, I learned the best plan of attack for having the procedure completed with the least negative side effects. When I came for my next visit, I informed a different nurse of the predetermined plan of action for what my body can handle. She seemed put off rather than agreeable. She explained the stress she is under because the company gives no wiggle room between clients. So, although I was uncomfortable dealing with that nurse, I feel this is an employer issue. If I were a large woman, it would take longer to complete these procedures, so needing a little time to deal with the pain is not asking too much. The company needs to recognize the human factor instead of focusing so much on productivity. Besides, these procedures are so costly, there’s no way the company isn’t making a killing. Bottom line, stop being so greedy. Focus on benefiting the lives of your clients in simple empathetic ways and you might find that you gain new clientele, retain past clients, and make more money than you did with sessions that don’t allow enough wiggle room for the nurses and customers (who are paying a lot of money) to be comfortable.

Wonderful experience. Will definitely call again for other services. I felt pampered.

I love the girl who does my treatments! She is so kind and I appreciate her keeping me calm. Very professional and seems to love her job! I wish I remembered her name! Having laser hair removal as I have PCOS and I hate the growth on my chin and neck. Two treatments in and it is really working. Can't wait to see how the next treatment goes!

I always have quick , professional, sevices

Had my first treatment with Taylor . She was beyond professional and extremely precise with her skills . I’d highly recommend going even for a first timer like myself ! I’ll definitely be back !

I had a great experience with Alex and Taylor!! They made sure I felt comfortable throughout my visit and were very thorough, explaining each step of the process and what to look for afterwards. I would definitely go back to Ideal Image!

I contacted for a consultation and was able to get in and receive treatment the same day. Sam administered my service and did a fantastic job. She was very helpful and sweet. She made me very comfortable and answered all my questions. I highly recommend using Sam!

Taylor and Alex did a wonderful job at my first appointment at ideal image! Very knowledgeable, professional and made me feel so comfortable. I’ll definitely be back!

I have had a couple of appointments so far, and I can't enough great things about my results and the staff. The ladies at the front desk are always very helpful, and the nurses are beyond professional and really listen to what you need. Will be coming here for life! I have told several of my friends to start coming here already!

Always so great coming in for my appointments! Everyone is so friendly and I always feel comfortable.

Excellent customer service Sam was great!!

Would give 0 stars if I could.

I’ve enjoyed my experience here at Ideal Image in Bellevue, KY. Nurse Practitioner, Kristen goes above and beyond to make me feel comfortable while there for treatments. She takes her time, explains the process, and answers all of my questions. She’s the bomb.com!

Super nice and helpful

Ideal Image is a very warm pleasant place to visit. Greeted with smiles, the women are always on time. You’re in and out. I love the service provided by consultant/ specialist Rachael. She’s always smiling and is super nice. Very professional. She’s extremely careful while working with me and goes above and beyond to make sure I’m most comfortable and relaxed. She’s amazing. I love this place, and am glad I decided to receive treatment. I look forward to my next one.

I loved the customer service.

Great experience with Rachel and the rest of the team there. She was friendly and informative and it was a great experience, minus the discomfort that comes following a CoolSculpting procedure.

I love her she was definitely detailed.

Wonderful. Staff was polite, friendly, caring.

I’ve only been to Ideal Image for 2 of my sessions for laser hair removal so far but I will definitely be returning for more services in the future as well as recommending it to all my friends and family! It’s so clean and well organized and the staff is always so fantastic and sweet and makes me feel safe! They make the process so quick and easy and I am easy to stop in and be out and on my way in 20 minutes! The quality of their work is better than anywhere else! The difference I have already noticed after 2 sessions is insane! Definitely 10/10!

My injector Kristie was so amazing and she made sure that I knew all the details for aftercare on my Botox treatment and she was just so nice wonderful service!

Great service, friendly staff and knowledgeable on the process. Went above and beyond to make sure I was comfortable during and after the process.

While hair Removal itself is not the most pleasant thing, your staff have been nothing but awesome and that makes a huge difference. From the initial sales rep, down to the procedure itself, I could not complain at all .

Great. All around great. I am a forever client.

Every nurse that I have encountered during my sessions has been pleasant and informative. They are also willing to work patiently with me.

I absolutely love coming here. Kristin was the APRN that did my wrinkle relaxer. She was amazing. Made me feel relaxed and confident about the procedure. I would recommend her and Ideal Image over any other place I have been. Ideal Image is a must go to place for all your work.

My girl was absolutely fabulous this treatment but I gave a low rating because the treatments are entirely too overpriced for the services provided. And then you feel like you are nickel and dimed on top of your already paid for treatments. Friends have asked me if I would recommend Ideal Image and I honestly say no, there are cheaper and better options these days.

I have problem with my botox and they take care about. Thank you.

I consistently receive personable, warm, and professional customer service. The environment is always clean and organized.

This was my first visit for laser hair removal. Rachel was very friendly, informative and made me feel very comfortable throughout the treatment.

Always friendly knowledgeable and never pushy .

Kristin was amazing! I couldn’t have asked for a better experience! She was extremely thorough, made me feel super comfortable, and addressed all my concerns. If you’re on the fence about getting a service, do it!

I had a great talk with Amy about what i want. she was every understanding and made me feel very comfortable.

I saw Rachel today! She was wonderful. I was a bit nervous, and she made me feel very comfortable. She is professional, attentive, knowledgeable, and very nice. I will definitely be back!

Rachel is amazing. So knowledgeable, professional, and great at what she does. I’ve gone to her for Botox, Juvederm, and laser hair removal and trust her completely! She truly wants you to look and feel your best and listens to what you want and the results you want to achieve and gives you just that. Would recommend her for any/every treatment.

SamDid my treatment and she was great. She communicated what was happening the entire time and kept checking to be sure that I was comfortable. I’ve had great results so far.

You have been an absolute nightmare to deal with. You make appointments and then change them without my knowledge. You made two appointments for CoolSculpting a week apart. When I tried to get a CoolSculpting appointment rescheduled because it was done the week prior I requested have lip filler done instead of the extra CoolSculpting which would have been done too soon. You did the lip filler and gave me an appointment for December 28 for the final coolsculpt I had paid for. Now I have an email from you telling me that it's been moved to December 12th. You guys don't know what you're doing there's no communication between yourselves and you pull the rug out underneath of your customers by shuffling us around according to your schedule not the schedule we originally set up with you. You are Shifty and I just want to get my last treatment done and get away from your company. I will never recommend you I will make sure after my treatment that I'm very vocal on social media about my experience

I love the whole set up. Very clean and very nice staff.

Super nice and explained everything very well. I was really nervous and she made it much easier for me.

Kristin was awesome and I had an awesome experience.

Everyone is always so nice, professional and easy to talk to.

I always have a wonderful experience here! Crystal is great!

Great service as always

Emily was so nice and very helpful!

I have been to several Ideal Image locations over the years. All of them have been good, but this one stands out above them all. From the moment I was greeted at the door, to the service, and when I left. I felt very comfortable throughout the whole process. I found my new home.

The facility was very clean and easily accessible. All staff were very friendly and helpful.

Very comfortable and happy with my progress. Getting hair removal on legs, Brazilian area, and underarm. It’s been amazing! Thanks Jenn.

Absolutely loved my laser hair removal experience with Hannah!! Cannot wait to be back in and request her. All the staff is beyond amazing though and I love to call this place a home. Thank you team Ideal Image!

LOVE LOVE LOVE THIS PLACE! Came in today finishing up with one package... just left with more areas to be treated!!! I have been wanting to add these for ever now...too good of a deal today to pass it up. As always great customer service!

I overslept for my morning appointment today and Lisa was able to work her magic to get me in the same day! Lindsey did an excellent job with my treatment! I love all the girls at this office, never have a bad experience here!

Rachel is the best!!

Lindsey was very very helpful. She was great to work with and she did an amazing job- very thorough, patient and accommodating. You guys would need more employees like Lindsey

Amazing Experience! Paula at the front desk, an absolute 10! And Melissa is Fabulous!

Seriously the best! Everything was explained great and the girl that did my injections was so incredibly awesome! Update: an amazing rap called me and gave me the most amazing deal on Juvederm for my lips that I could not pass it up! I had some scheduling issues but I called back the next day which was September 22nd and the lady that I spoke with was absolutely incredible and she went above and beyond to try to work with the scheduling issue! I have zero issues with this place and I'm literally going back for my second treatment which should say something! They have really been amazing

Loved Roni!! Such a great lady to talk to & get advice from.

My technician was wonderful and I would definitely recommend to friends and I have!

My first visit, I had a very pleasent experience. I felt comfortable and in safe hands.

I love coming here! Paula is always so friendly and helpful! I’ve always been extremely satisfied with their services.

Staff is great and very helpful. Always answer any of my questions about procedures

My experience is going wonderfully. Everyone is friendly and very informative.

They sell you too many treatments and won't let you transfer to another spot on your body. I have 4 treatments left and no need for them so I spent more than I should have. Happy with results but would not use them again, not happy with the waste of money. Start with less and add more if you need to.

Brie was amazing, and super easy to talk to! Went through all the steps in educating me on the products used, how it will go, duration of time, pricing, and even some girl talk! She was phenomenal and made my first experience incredible.

Very easy, felt well guided with the proper explanation and everyone was super friendly!

I showed up to my appointment this afternoon and much to my surprise I had the wrong day. Lisa and Jen went out of their way to make this situation right and without hesitation they got me in for my appointment all while being so kind and understanding. Thank you for not making my drive all that way for nothing. I have always loved this place but today was icing on the cake. These ladies will take great care of you. I recommend this place to anyone.

Exceptional, professional customer service with extensive product knowledge from Jennifer & Paula!!

Was looking online at a discount they were offering! Received a call from I think her name was Amanda! High pressure sales and was still unsure because I had already had treatment for laser hair removal from another reputable company! Said I was interested she said she would charge my card $5.00 to show interest! The following month on the 20th she billed my card for $120 with no warning! Called 18th because it was still pending with no return phone call from the manager at the Bellevue location! I hav called everyday and even the 800 number with no results! Have spoken to manager 3 times now again no results! Been over 10 business days! Don’t waste your money!

Everyone is always so professional, yet friendly. They are very efficient!

Amazing Experience as always!

wonderful ladies and very professional.

she was very nice - did a great job. love the work she did and how she explained everything to me. very comfortable

I was just so pleased because of the courtesy they gave me. They made me feel like I was in the comfort of my own home very sweet and kind and will definitely recommend family and friends

Great!

Everyone was wonderful like always! Great service.

Everyone is very nice and professional. Love it!

Tina is extremely rude. She lies to customers for sales and bullies employees.

The ladies that work there are always so friendly and knowledgeable. They help me with and questions I have always made me feel welcome!

It was amazing! The staff was so friendly and the services were well designed. They even worked to ensure as a new guest I received additional benefits and guidance. This is my new favorite beauty team!

Very professional and so knowledgable in all the products and services offered. Both the sales and APRN are patient and take the time to answer all my questions and concerns.

It was great

Everyone is so nice, patient and knowledgeable! Awesome experience!

Great practitioner, friendly and knowledgeable. Enjoyed my treatment Immensely

Ideal Image follows all the rules made during this time of Covid 19! Love the fantastic customer service! Every employee always goes the extra mile. I am truly grateful!

Just received some botox for my crows feet a couple weeks ago, and I'm definitely impressed with my results!

Staff was very helpful and friendly.

Wonderful, professional, timely, good value, love the rewards program, and periodic promotions! The nurse practitioners really know what they’re doing and give good counsel!

Love everything about this place. They are like family. Love my results so far! I can’t wait to start new services soon!

Staff is welcoming and very nice, and they try to be as accommodating as possible. I am pleased with the results of my services so far.

It’s was great. Everyone was friendly and welcoming. There were no long waits. All my questions were answered and everything was clearly explained. And I was emailed all the after care instructions just in case I forgot anything.

Staff very welcoming & friendly!! Easy financing with no interest!

Had laser hair removal with excellent results! All technicians I've seen have been very knowledgeable and professional. I believe the service is worth every penny and I wish I would have done it sooner!

The girl that did my Botox did the best job ever but it didn’t last very long.

My visit was terrific and the staff was wonderful. They did my first treatment on the same day I signed up for the laser hair removal.

Staff are amazing!

called for an appointment and got in the same day. office personnel was very friendly and the CNP was very nice too.

Everyone was friendly and nice. Very pleasant experience!

IT was great! Krista was very attentive to my questions and needs and set-up my appointment perfectly - Rachel administered my lip filler - she did an excellent job! I will recommend ideal image to all of my friends!

Ws very easy and explained to me very well. I appreciated the kind words and gentle touch. Thank you