Baltimore (Arundel Mills)

7556 Teague Road
Suite 112
Hanover, Maryland 21076
410-514-6041

CURRENT PROMOTIONS

Sun 8:00am - 4:00pm
Mon 9:00am - 6:00pm
Tue 9:00am - 8:00pm
Wed 9:00am - 8:00pm
Thu 9:00am - 8:00pm
Fri 9:00am - 6:00pm
Sat 8:00am - 5:00pm
  • Our Hanover MedSpa is located in the Medical Business center across from Arundel Mills Mall and the New Live Casino, right inside Teague Road and Route 713. We are just minutes away from Route’s 100 and 295 which is a straight shot from Washington DC.
  • Our Nurse Practitioners come from extensive medical backgrounds like Critical care and ICU, so their bedside manner is second to none. Along with Laser Hair Removal, they are thoroughly trained in a number of the leading Medical cosmetic services such as CoolSculpting, Ultherapy, Forever Young Broadband Light Therapy, and injectables such as Botox, Juvéderm and many more.
  • Living in the DC metropolitan area, you know, it is essential to always look and feel your best. The Social scene is one that is talked about by some of your favorite music superstars like Chris Brown and Wale. Let us take your look to the next level through all of the many services we have to offer. Your treatment will be personalized specifically for you by one of our consultants and carried out by one of our highly trained medical professionals.
  • We are here for you! Whatever the question or concern, our team is readily available Monday-Saturday to answer your questions. We have even extended our hours until 8pm, four out of six of our business days, to see to it that you are taken care of. Call or drop in to our location. We’d love to meet you!
From 64 East or West:
  1. Take Gene Snyder (265) north.
  2. Follow to Westport Rd. (Take this exit)
  3. Take a right off the ramp.
  4. At the 2nd stop light turn right onto Springhurst Blvd.
  5. We are located on the left side, across from Rafferty’s and in between Rainbow Blossom and Dollar Tree. We are within sight of Tinseltown movie theatre.
From 71 North or South:
  1. Take Gene Snyder (265) south.
  2. Follow to Westport Rd. (Take this exit) 3.At the split continue to follow Westport Rd. to the right.
  3. Merge onto Westport and follow to the 2nd stop light.
  4. Turn right onto Springhurst Blvd.
  5. We are located on the left side, across from Rafferty’s and in between Rainbow Blossom and Dollar Tree. We are within sight of Tinseltown movie theatre.
4.0/5
4.0 /5
317 Reviews

Google
5.0/5
Apr 8, 2021
Google Ideal Image Arundel Mills
Charu was AWESOME!!! She got me in early and was super professional
Google
5.0/5
Apr 7, 2021
Google Ideal Image Arundel Mills
Molly is a very professional individual very helpful clear and precise in what she knows.
Google
4.0/5
Apr 7, 2021
Google Ideal Image Arundel Mills
Pam is so wonderful, Very professional, skilled and friendly
Google
5.0/5
Apr 6, 2021
Google Ideal Image Arundel Mills
Courtney was very knowledgeable and fast! Her services were awesome! I did not feel much pain and was very professional! Will definitely book with her from now on. I left feeling happy and satisfied from having laser hair removal LOL!
Google
5.0/5
Apr 5, 2021
Google Ideal Image Arundel Mills
I’m a current client and had success with a previous service and the consultation I had with the second service was very informative. I spoke with someone named Julie and she was very pleasant and professional. It was via Zoom and I felt like my information was still confidential from scheduling the call to signing documents and the payment process. and I enjoyed the consultation session. Payment options help make it more accessible. I would recommend anyone to check out and get a free consultation at least.
Google
5.0/5
Apr 1, 2021
Google Ideal Image Arundel Mills
Exceptional service as always!
Google
5.0/5
Apr 1, 2021
Google Ideal Image Arundel Mills
I always love getting my sessions done here. Charu has done a wonderful job doing my laser treatment. She is very understanding and super sweet.
Google
5.0/5
Mar 31, 2021
Google Ideal Image Arundel Mills
The Hanover office is absolutely amazing!!!!!! My appointment was somehow cancelled, and I was super upset because I couldn’t get in for another 2 months. They were able to work with providers to make sure that my treatments were done. Not only were they friendly, but they were efficient as well. Pam was FANTASTIC and so easy to work with during the treatment. I want to try and make sure to schedule my next one with her again!
Google
1.0/5
Mar 30, 2021
Google Ideal Image Arundel Mills
Difficulty in getting appointments. This is the third time my appointment was cancelled for reasons that were not mine. When I try to reschedule at the cancellation time I was told I was in waiting list and not to make an appointment even though I wanted to. The last cancellation in February and I schedule then I would have had an April appointment now I can’t get one until May. Always get an appointment when they cancel on you
Google
5.0/5
Mar 30, 2021
Google Ideal Image Arundel Mills
They were so quick and also so kind. Just moved from NM where I had a horrible experience, so coming here was a breath of fresh air. See y’all in 6- 8 weeks!
Google
1.0/5
Mar 29, 2021
Google Ideal Image Arundel Mills
I’ve had several rescheduled appointments. I paid for service in October 2020 and have yet to receive my first treatment. My file was overlooked and I was not made aware I needed documentation from my doctor so when I did finally have an appointment that was not rescheduled I couldn’t receive services. Now my first appointment isn’t until the end of May 2021. This is very unprofessional. I will never purchase services from this company again. It is a complete scam.
Google
1.0/5
Mar 26, 2021
Google Ideal Image Arundel Mills
Botox- 66 units- no result after 4 days. I know you say wait 10 days, but I always see a difference after 2 days- I’ve spoken with a nurse, I’ll call back when 10 days are up, but concerned either you dilute too much or the tech didn’t know what she was doing
Google
1.0/5
Mar 25, 2021
Google Ideal Image Arundel Mills
I would have given them zero stars but it won't allow you to.Had to pay for my entire treatment in advance of even having an appointment. Wanted it done for an event occurring in 2 months. They called to make my appointment and the first available appointment was not for more than 2 and a half months away. Was given a customer service # to call and it just rings repeatedly and nobody answers. The other number you are given goes to a voicemail. I have left message 5 days in a row. No return call. You are unable to reach your salesperson by phone, only email. She has returned 1 call from my email requests and said to me "well, I never told you that you would be able to get an appintment anytime soon." i had to sign a contract via DocuSign on my phone and I told the salesperson it was difficult to read. I was told "you'll be sent a copy via email. I haven't received it, although I have requested it twice. Worst customer service I have ever encountered in my life. DO NOT DO BUSINESS WITH THIS COMPAY. THEY TAKE YOUR MONEY AND THEN NEVER COMMUNICATE WITH YOU AGAIN.
Google
5.0/5
Mar 25, 2021
Google Ideal Image Arundel Mills
provider was wonderful, took her time and did a great job ... I will definitely be back!!!
Google
4.0/5
Mar 25, 2021
Google Ideal Image Arundel Mills
Good experience
Google
3.0/5
Mar 22, 2021
Google Ideal Image Arundel Mills
I'm not able to get an appointment every 6 weeks. I have to wait 9-11 weeks.
Google
5.0/5
Mar 22, 2021
Google Ideal Image Arundel Mills
Melissa was FANTASTIC! Such a wonderful personality & really good at making it a great experience!
Google
5.0/5
Mar 22, 2021
Google Ideal Image Arundel Mills
I really enjoyed my experience. It was quick and straight to the point. My NP was very knowledgeable and made me feel comfortable and educated me on what to expect before, during, and after my initial laser hair removal procedure.
Google
1.0/5
Mar 22, 2021
Google Ideal Image Arundel Mills
I paid a large amount of money and can’t get a reasonable appointment. No one is knowledgeable and in my opinion if your service was good you wouldn’t use a car salesman approach. The location has no leadership and no one even cares. I wish I could get a refund! This business is horrible!
Google
5.0/5
Mar 19, 2021
Google Ideal Image Arundel Mills
Very informative and professional
Google
5.0/5
Mar 19, 2021
Google Ideal Image Arundel Mills
I had a great experience with doing my laser hair removal appointment. My nurse practitioner CJ was so helpful,patient, understanding and professional! She did a awesome job! Thank you so much for making my experience easy!
Google
4.0/5
Mar 15, 2021
Google Ideal Image Arundel Mills
Very helpful
Google
5.0/5
Mar 15, 2021
Google Ideal Image Arundel Mills
CJ was awesome! She communicated often and made sure I was comfortable at all times. And she scheduled my next 2 appointments!
Google
1.0/5
Mar 11, 2021
Google Ideal Image Arundel Mills
Google
5.0/5
Mar 10, 2021
Google Ideal Image Arundel Mills
I want to use this review to thank the great staff at this location. I feel heard and taken care of every time I show up for my laser hair removal appointment. All the nurse practitioners have been nothing but helpful, professional, and caring. I would like to give a special shout out to Nicole Cugle who treated me on my last appointment. Her bedside manner and precision in her work is nothing short of excellent.
Google
5.0/5
Mar 10, 2021
Google Ideal Image Arundel Mills
10/10 would tell a friend. Staff was friendly and understanding. Would recommend this location for sure.
Google
1.0/5
Mar 9, 2021
Google Ideal Image Arundel Mills
UPDATE: I am super disappointed with the customer service from the manager, Jennifer. She contacted me the day after posting about my treatment not working. We had a pleasant discussion and she said she would get back to me the next week about a solution. I never heard from her and have called and left messages with the staff at least 50 times because she's either not there or not available. ORIGINAL POST: My laser hair removal DID NOT WORK. I finished my laser treatment well before COVID, the only reason I have taken so long to post a review is because I was in denial and hoping my hair would magically fall off. I completed all 9 of my treatments (5 service sessions and 4 touch-up sessions) roughly a year ago and followed all instructions throughout my treatment, yet I still have all my hair. They gave me an "examination" to decide whether or not the treatment would work for me (obviously they decided yes), but all they did was peak at the area in question for less than a second. Apparently I have dark red hair. I didn't find that out until my very last treatment when the tech shaved the area and told me I have dark red hair as she showed it to me in her hand after I asked why I still had so much hair - a question I had asked a few times before that. You would have though any of the previous techs would have noticed - I had the techs shave the area every time so they could see my progress, and so they could see how wide of an area they needed to get. I'm just extremely disappointed I paid so much money for laser hair "removal" after being told it would work when that could have easily been avoided by doing a more thorough examination. I did not live anywhere close to the site and had to take off work for my appointments. Let alone the reason for the treatment was embarrassment and difficulty shaving, which I still have.
Google
5.0/5
Mar 7, 2021
Google Ideal Image Arundel Mills
It was great in Miami. Staff were courteous. Procedure was good. The tech was excellent. Didn’t hurt at all. Looks great!
Google
5.0/5
Mar 4, 2021
Google Ideal Image Arundel Mills
Very nice
Google
4.0/5
Mar 1, 2021
Google Ideal Image Arundel Mills
Everything was great! I didn't realize it would be that quick and easy!
Google
5.0/5
Feb 27, 2021
Google Ideal Image Arundel Mills
Excellent service and quick Checking in was fast, Courtney did my fillers and she did an amazing job!! Thank u .. will definitely be back
Google
1.0/5
Feb 26, 2021
Google Ideal Image Arundel Mills
Disappointed. My first appt with them went fine. However, when I scheduled my second session TWO months in advanced. I arrived to my appt just to find out it was cancelled without my knowledge. I never received a confirmation email, a text message or a call. They offered to reschedule me for May! That’s 3 months from now! Yet, they are still charging my credit card monthly for services they are not performing. Unacceptable!
Google
5.0/5
Feb 24, 2021
Google Ideal Image Arundel Mills
My scheduled appointment was on time and the facility was clean. The NP was welcoming and friendly and did the job in a speedy manner. Great place! I’ll be back.
Google
5.0/5
Feb 24, 2021
Google Ideal Image Arundel Mills
Pam was very nice and accommodating.
Google
4.0/5
Feb 22, 2021
Google Ideal Image Arundel Mills
The staff is always very professional and friendly.
Google
1.0/5
Feb 17, 2021
Google Ideal Image Arundel Mills
I was contacted to offer services, I applied for the credit and was told someone would call me to schedule. After a couple of weeks nobody called, when I did, I was told I was given wrong information and there were no openings for 2 months, in the meantime, the credit opened was charged for services not rendered. I reached out to cancel 2 times and nobody has replied, now I have received a credit statement asking for payment a month prior to them even having an available appointment. Communication had been awful since the payment was received. I will never recommend ideal image and I still need my credit before I have to get attorneys involved and report this to the better business bureau.
Google
5.0/5
Feb 17, 2021
Google Ideal Image Arundel Mills
Great service. Loved it. Got cool sculpting and cool toning and most providers were nice
Google
5.0/5
Feb 17, 2021
Google Ideal Image Arundel Mills
My tech was great and relatable.
Google
5.0/5
Feb 15, 2021
Google Ideal Image Arundel Mills
Staff was friendly and helpful and knowledgeable. Very excited about the services they provide. My technician was also a client and made me feel at ease about my experience and what to expect as she was in the same stage of treatment as myself.
Google
5.0/5
Feb 13, 2021
Google Ideal Image Arundel Mills
Great
Google
5.0/5
Feb 11, 2021
Google Ideal Image Arundel Mills
Jodi was awesome! She answered all of my questions, was friendly and professional
Google
5.0/5
Feb 10, 2021
Google Ideal Image Arundel Mills
Hope! The lady who took care of me was named Hope at the Hanover, Maryland location. She made my experience the best! I was dreading the massages and she was so upbeat and conversational that the massages seem to last only a few seconds and the pain was not as bad as I originally thought that it would be. I want Hope for every one of my sessions! I can not wait to really see my results. Thanks Ideal Image!!!!
Google
5.0/5
Feb 10, 2021
Google Ideal Image Arundel Mills
Charu was honestly amazing. It was only my second time going but with her it was a major difference with her preciseness. She was professional, answered all of my questions and talked me through what she was doing.
Google
5.0/5
Feb 9, 2021
Google Ideal Image Arundel Mills
I did a free laser hair removal consultation over Zoom during my lunch break. Logan was very personable and kind. I looked completely crazy in the middle of my day, working from home and she made me feel very comfortable! She gave me all the info I need and also explained some more technical things I was previously unaware of. I got the package I wanted at a great price 🙂 I haven't had any treatments yet but I am excited for what's to come.
Google
2.0/5
Feb 9, 2021
Google Ideal Image Arundel Mills
I had a good experience on my last two laser appointments and was ready for my next one after waiting my 7 weeks between sessions. I received a call the day before my appointment saying that the nurse who was going to treat me had a family emergency and they needed to cancel my appointment, instead of rescheduling it. I asked them if they could reschedule it soon so my treatment wasn’t affected with the wait. Unfortunately, they said they didn’t have anything else until April, which was my next appointment already scheduled ahead of time. The manager email was the only thing they could provide as a response to my complaint. People pay a lot of money for these treatments and the least that you expect is that the clinic is unable to provide you with a better option when situations like this happen with their employees. I am so dissatisfied and disappointed with this clinic.
Google
5.0/5
Feb 8, 2021
Google Ideal Image Arundel Mills
I did laser from this place . Nneka is really nice girl. She is very pleasant and she did amazing job. I can highly recommend this place to my friends.
Google
5.0/5
Feb 5, 2021
Google Ideal Image Arundel Mills
Knowledgeable, informative, pleasant, helpful and patient.
Google
5.0/5
Feb 5, 2021
Google Ideal Image Arundel Mills
Fast and friendly
Google
5.0/5
Feb 5, 2021
Google Ideal Image Arundel Mills
Nice experience!
Google
5.0/5
Feb 3, 2021
Google Ideal Image Arundel Mills
This was the best experience I’ve ever had! Charu And nika are really detail for me this two are the best! Front desk needs improvement I’d like to be more welcome
Google
5.0/5
Feb 3, 2021
Google Ideal Image Arundel Mills
I just tried the cool tone for the first time. My technician was very helpful. She explained every steps and even answered to others procedures that I want to try in the future.
Google
1.0/5
Feb 1, 2021
Google Ideal Image Arundel Mills
I was rescheduled several times, which is unprofessional. I paid for 16 circles but was treated for 8 circles with big applicator after several rescheduling. I was told after the treatment to go home and call in to schedule for the next appointment, which I figured out to be a scam; I expected the receptionist to schedule me for my next appointment but refused. I'm in trouble now, paying huge amount of money and not getting the service I paid for. The organization is such a disappointment and disgrace
Google
4.0/5
Jan 28, 2021
Google Ideal Image Arundel Mills
Pamela was wonderful! She was quick and effective at my LHR. It was a bit painful, but not too much. I just felt quick snaps like a rubber band (hot and then cold) and the pain is gone. I am seeing good results (the best with my under arms) after my first session. I am about 4 weeks out from the session. I have reduced hair growth at this time. I understand LHR works better on some than others. I am an ideal candidate for LHR; I have dark /fine hair. My only hesitation is scheduling. It was difficult to find availability for my next appointment (Arundel Mills Location). I was hoping to get as many in before summer because I spend a lot of time in the sun and tan easily. You can not get LHR after being in the sun. If you are considering getting LHR, I would start in the fall.
Google
5.0/5
Jan 28, 2021
Google Ideal Image Arundel Mills
I’ve been coming to Ideal Image since fall of 2017, I’ve always had an “okay” experience; however, recently I have fallen in love. Laser hair removal is already a process and can be embarrassing if it’s facial hair, BUT the nurses that I have had, Moni, Pam, and Neka were nothing short of amazing! They make you feel so comfortable. I just had Moni perform my laser removal treatment and she was so nice, quick and was prepared. I came in at 6:10PM and was done by 6:20PM—I did have smaller areas to treat but she did amazing! Moni was professional, sweet and even made me laugh! I highly recommend asking for Moni, Pam and Neka! Also, let me just say as a woman of color, I absolutely LOVE seeing people who look like me treat me. This wasn’t always the case when I first started coming back in 2017, which wasn’t a problem, but it made me feel like I was just another black girl with facial hair getting a laser hair removal treatment. Pam, Neka and Moni all asked about my health IN DEPTH, not just basic questions, gave me feedback on how to not only treat myself/treated areas after a laser hair removal session, but also how to take better care of my body. LASTLY, the women who work the front desk were very professional with me when I wasn’t aware that the system for making an appointment changed which resulted in my last appointment getting cancelled, she was able to kindly explain the new process to me as well as get me in the next available appointment and making sure it was confirmed. I absolutely love getting treatments now because of the staff and women I’ve had treat me!
Google
5.0/5
Jan 26, 2021
Google Ideal Image Arundel Mills
It was simply amazing.
Google
5.0/5
Jan 23, 2021
Google Ideal Image Arundel Mills
Very organized during what must be a tough time due to Covid. Very clean environment and friendly staff. Front desk was great and Yasamin was very friendly and knowledgeable.
Google
1.0/5
Jan 22, 2021
Google Ideal Image Arundel Mills
I wish there was an option for no stars. I paid full price for laser hair removal. They gave me good deals and talked about their amazing laser and services they have. However I only had one treated for one out of ten areas. They made excuses that their employee had covid or apparently the employee that treated me stepped out from the company! which makes no sense! Now they are rescheduling me to a new place which is way far away and I do not even know if I will make it because they keep canceling the appointments. This is not what I spent my money for! It feels like they are a fraud.
Google
5.0/5
Jan 21, 2021
Google Ideal Image Arundel Mills
Yasmine has been great! I feel most comfortable with her after my second treatment. The treatment itself is great, but customer service over all can be more welcoming and friendlier.
Google
5.0/5
Jan 21, 2021
Google Ideal Image Arundel Mills
They are dealing with adjusting and handling covid great. Manager is eager to help and very understanding. Services have been clean and quick!
Google
5.0/5
Jan 20, 2021
Google Ideal Image Arundel Mills
From start to finish very professional!! Can't wait too start my treatment😊
Google
5.0/5
Jan 19, 2021
Google Ideal Image Arundel Mills
Pam was great and explained everything to me. I had a great first session.
Google
5.0/5
Jan 18, 2021
Google Ideal Image Arundel Mills
Yasmine was amazing. Very welcoming, informative and was happy to have her do my treatment.
Google
5.0/5
Jan 17, 2021
Google Ideal Image Arundel Mills
receiving laser hair removal for my underarms. it was great, very quick and courteous
Google
1.0/5
Jan 13, 2021
Google Ideal Image Arundel Mills
Please do not trust them with your face! They will take your money, then leave you with your issues worse than when you started. Then they can never get you in because they’re “busy.” Go to your dermatologist. This company cannot be trusted. They will make you look worse!
Google
5.0/5
Jan 12, 2021
Google Ideal Image Arundel Mills
I originally went to the Canton location and probably had one of the worst experiences I ever had before. Yesterday I went to the Arundel Mills location and I cannot begin to tell you how comfortable I was. PAM explained everything to me step by step, explained every procedure, answered every question I had. She even had somebody call me back later on to explain and give me advice on one of the other procedures I was interested in. I wish there were more Pam's out there, thank you and can't wait to go back!!
Google
5.0/5
Jan 11, 2021
Google Ideal Image Arundel Mills
Missed my appointment time by 25min and was sooo upset, but Nurse Pam was sooo sweet and allowed me to still get treated despite her having to leave and drive 2hrs to Virginia for her own appointment. She was the sweetest ! Def. recommend !!!
Google
5.0/5
Jan 10, 2021
Google Ideal Image Arundel Mills
Amazing! And very informative
Google
5.0/5
Jan 2, 2021
Google Ideal Image Arundel Mills
Very professional and informative.
Google
5.0/5
Dec 31, 2020
Google Ideal Image Arundel Mills
Great place, Nneka was wonderful!
Google
4.0/5
Dec 30, 2020
Google Ideal Image Arundel Mills
Place is nice and clean. They have so many procedures here with great prices. Ideal Image Arundel Mills was very friendly and professional. Only thing is numbing cream is applied in the waiting room in front of others. So as long as you are comfortable with that. I probably will be coming back for more procedures.
Google
3.0/5
Dec 29, 2020
Google Ideal Image Arundel Mills
I arrived on time to my appointment and had to wait 25 minutes to be called in to be seen. During my appointment the technician had to ask me exactly what areas I was getting laser hair removal performed (when it should be her job to know). I also had to tell her that she missed an area. I also had to wipe the treatment area myself afterward & apply aloe vera gel on my own (when normally it is done for me). I also wasn’t asked if i needed stress balls & wasn’t warned when the treatment was about to begin. I believe for the amount of money that I pay, the customer service should be a little bit better.
Google
1.0/5
Dec 28, 2020
Google Ideal Image Arundel Mills
POOR. Would not recommend to anyone. Waited 30 min, received no apology and was treated rudely by the laser technician.
Google
1.0/5
Dec 25, 2020
Google Ideal Image Arundel Mills
they take care of you until you pay and then nobody cares , we don't have enough staff because the pandemic...really ? When I bought a package there was covid, why did you sell it ? if there is not enough staff ,ok then I want to return it ? we do not accept returns !!! this is some kind of fraud!!! I will apply for consumer rights
Google
1.0/5
Dec 24, 2020
Google Ideal Image Arundel Mills
Called to reschedule an appointment and the receptionist claimed that the next available appointment wasnt until 6 weeks out for a treatment that takes them 30 minutes to complete. During my last appointment, they were running 30 minutes late. I just feel like they are there to charge you for thousands of dollars worth of treatment and once you sign the contract, YOU ARE SCREWED!
Google
1.0/5
Dec 24, 2020
Google Ideal Image Arundel Mills
Very bad , I had a consultation Sunday, got approve . Was told a rep would call me to set up appt. I have not heard from anyone.
Google
5.0/5
Dec 23, 2020
Google Ideal Image Arundel Mills
I've only been to the AMills location but I can assure you that the office is always clean and the staff there are super friendly and helpful, like Amy McFarland. She was informative, kind, and just all around great communication. I got exactly what I needed, the information and assurance from her. Thanks for the great experience.
Google
1.0/5
Dec 23, 2020
Google Ideal Image Arundel Mills
During my last visit for laser treatment I was burn.
Google
4.0/5
Dec 23, 2020
Google Ideal Image Arundel Mills
What is the phone number for this location? I can’t seem to get in touch with anyone.
Google
5.0/5
Dec 22, 2020
Google Ideal Image Arundel Mills
I was at Arundel Mills location, my NP was Melissa and she was awesome. She told me what to expect , I told her I that was my first time. She was patient, easy going and I asked for her when I go back for the next visit.
Google
5.0/5
Dec 22, 2020
Google Ideal Image Arundel Mills
Always great!
Google
5.0/5
Dec 22, 2020
Google Ideal Image Arundel Mills
It was great and my nurse was amazing
Google
1.0/5
Dec 21, 2020
Google Ideal Image Arundel Mills
I’m on my 4 treatment for lazer removal My hair grown worth than before I give a call for more details Why my hair getting worth The receptionist told me my hair will keep growing I told her that wasn’t the statement they give at my fist appointment It was clear for me they offer 10 years warranty for hair removal Even ask if the treatments works for black peoples She say yes ideal image have a lot black clients I didn’t spend my money to see my hair growing worth than before the treatments The only reason I’m getting lazer Because I don’t like hair on my bikini I’m so disappointed and she wasn’t greeting me at all She was rude
Google
5.0/5
Dec 21, 2020
Google Ideal Image Arundel Mills
Super friendly and easygoing staff really makes you feel comfortable while getting your treatments done. They answered all my questions and gave me tips on how to get the best results
Google
5.0/5
Dec 21, 2020
Google Ideal Image Arundel Mills
Love this. Seriously its so quick and easy and person I've been seeing is so great!
Google
3.0/5
Dec 20, 2020
Google Ideal Image Arundel Mills
Good
Google
5.0/5
Dec 19, 2020
Google Ideal Image Arundel Mills
Was very nice . New Experience. Can't wait to come back to another visit to see the Results.😁
Google
2.0/5
Dec 18, 2020
Google Ideal Image Arundel Mills
Not impressed. From the check in to check out, there was only one person who made me feel welcome there. I was met with discontent and my first service was done by an employee that acted as those they hated their job or were inconvenienced by having to treat me. They mumbled the entire time and we’re sloppy with their movements. As if it were a chore to perform any duty for the procedure.
Google
5.0/5
Dec 18, 2020
Google Ideal Image Arundel Mills
It was great. I loved the service they are very attentive
Google
5.0/5
Dec 17, 2020
Google Ideal Image Arundel Mills
I can’t remember the first tech who did my treatment, but the second tech, Moni, was like a girl’s favorite bra lol. She did full coverage on the areas needing attention, went over them to make sure that she didn’t miss any spots, and even identified areas that the first tech had looked over and rushed through. Plus she was friendly, thorough and a joy to converse with. Highly recommend you request her
Google
5.0/5
Dec 14, 2020
Google Ideal Image Arundel Mills
Nneka Was sweet, kind and careful person; made me feel confident about her job. She is great.👍 :*) 😁
Google
5.0/5
Dec 10, 2020
Google Ideal Image Arundel Mills
Friendly, would definitely recommend to anyone looking for someone to make you feel welcomed!!!
Google
5.0/5
Dec 9, 2020
Google Ideal Image Arundel Mills
I had a great experience with Nneka The Technician informative and pleasant. I recommend her to anyone listens to problem areas and advices appropriately. She’s my new go too!
Google
5.0/5
Dec 9, 2020
Google Ideal Image Arundel Mills
Nneka was wonderful , very pefesional and gentle. I would like to have her at all times . Thank you
Google
5.0/5
Dec 8, 2020
Google Ideal Image Arundel Mills
Nneka was amazing and thorough, excellent experience .
Google
5.0/5
Dec 8, 2020
Google Ideal Image Arundel Mills
great service for laser hair removal
Google
5.0/5
Dec 8, 2020
Google Ideal Image Arundel Mills
Nneka was so great, professional, passionate about her work and pleasant. You a Rockstar
Google
5.0/5
Dec 4, 2020
Google Ideal Image Arundel Mills
The overall experience was very pleasant. Place is clean and I felt very safe due to the safety measures. I wanted to highlight Laniqua and the service she provided. I came in for a full leg hair removal session, which is often long and cumbersome. Laniqua was professional, friendly and super efficient. She covered both my legs, which are long, in no time. She often checked in with me to make sure the laser was tolerable and If I was comfortable. She was so pleasant and diligently worked to fully cover a large area. I really appreciated her.
Google
4.0/5
Dec 4, 2020
Google Ideal Image Arundel Mills
Very friendly and quick service
Google
5.0/5
Dec 3, 2020
Google Ideal Image Arundel Mills
Nneka was wonderful, she was very knowledgeable and professional made my experience very comfortable.
Google
4.0/5
Dec 1, 2020
Google Ideal Image Arundel Mills
Amazed at results. Glad I finally got treatment. The staff there is cordial and expedient