Canton Crossings

3989 Boston Street
Baltimore, Maryland 21224
410-834-7547

CURRENT PROMOTIONS

Sun CLOSED - CLOSED
Mon CLOSED - CLOSED
Tue 9:00am - 8:00pm
Wed 9:00am - 8:00pm
Thu 9:00am - 8:00pm
Fri 9:00am - 6:00pm
Sat 8:00am - 5:00pm

Our Ideal Image Canton location is excited to help you look and feel your best.

Our expert team of nurses and physician assistants have been extensively trained at our Cosmetic Institute in a range of services including Laser Hair Removal, CoolSculpting®, Ultherapy®, BroadBand Light™ Therapy(IPL), and Injectables including Botox®, Juvéderm®, and Restylane®. No matter what your reason is for coming to us, we’re always ready to help you feel like the best version of you.

Our staff in Canton is always available to talk about whatever concerns you may have and help you customize a solution that works for you. Give us a call or stop by. We are always here to help!

4.4/5
4.4 /5
168 Reviews

Google
5.0/5
Jul 27, 2021
Google Ideal Image Canton
Michele was great in the Baltimore area!
Google
1.0/5
Jul 23, 2021
Google Ideal Image Canton
Cuz they were rude and they rushed me and they didn't finish the job. BAD SERVICE 👎 AND they don't care about the patients all they care about is the money , Canton, Maryland 21224 don't waste your money please don't. Go to my Facebook and can see the my before and after pic where they didn't finish the job and had a 2 appointment on the 6th of July and they didn't finish i was rushed and Calling the headquartersTo get someone to help me to finish the rest of the fillers and the smoker lines. .so i kept calling the headquarters to Ideal Image They sent me off for another appointment on the 20th of June I go down here didn't have nobody to finish me so they sent me down here for nothing. So they want me to start making my payment on August 1st and they haven't finished the job I shouldn't have to pay for nothing if the job is not finished. I did contact my lawyer and sent him everything I don't want this to happen to anyone and I will call i newsstation
Google
5.0/5
Jul 22, 2021
Google Ideal Image Canton
It was relaxing and very nice and clean environment.
Google
5.0/5
Jul 21, 2021
Google Ideal Image Canton
Very friendly and professional staff. I loved the customer service.
Google
1.0/5
Jul 19, 2021
Google Ideal Image Canton
I did not get what I paid for at all! At the first consultation I could tell that the consultant was not receptive in our conversation. I had to wait 2 months for my procedure and she never told me. This was when I had initially had a bad feeling. I look the same going out as I did coming in. So disappointed! I'm still also waiting for a call back.
Google
5.0/5
Jul 17, 2021
Google Ideal Image Canton
Courtney was simply amazing and went above and beyond to help me with an issue I ran into with my appointment schedule. I’ll never return to Hanover location again front desk staff their doesn’t have professionalism or share compassion like the team at Hanover. Nicole was the best provider to do my treatments too! She actually reviewed my medical history and cared. Canton is much further for me but for level of service I can expect here I’ll definitely be coming here for the duration of my treatments!
Google
5.0/5
Jul 14, 2021
Google Ideal Image Canton
Wonderful, very professional and friendly staff
Google
3.0/5
Jul 12, 2021
Google Ideal Image Canton
Overall in the medical center it was excellent. Alicia did amazing in making me feel comfortable. I phoned the center (Canton, Towson, and Arundel) several times over the course of 5 days and not one single call back after a message and several attempts to be called. I had to contact my initial sales associates who was amazing and helped me. Disappointed in the level of specific center customer service.
Google
5.0/5
Jul 12, 2021
Google Ideal Image Canton
Very easy then excepted , great customer service. Made me feel very comfortable
Google
5.0/5
Jul 10, 2021
Google Ideal Image Canton
I felt at ease throughout the whole treatment process. Things were explained very clearly as to what was going to happen and what to expect post treatment. All of the staff I encountered were very friendly and professional.
Google
5.0/5
Jul 7, 2021
Google Ideal Image Canton
Everything was great! They walked me through every step of the process and made sure I was comfortable the entire time.
Google
5.0/5
Jul 6, 2021
Google Ideal Image Canton
Very friendly and efficient and knowledgeable service from my technician Michelle. I was in and out in a timely manner she was patient and attentive to my sensitivity to the procedure.
Google
5.0/5
Jun 24, 2021
Google Ideal Image Canton
This is the best laser clinic ever, I tried two clinics before, I spent a lot of money with no results. Now, after only one visit I saw the results even people around me noticed it. Even my skin looks way better than before. I’m not a google review person, but the results I saw, made me decide to post a review after my second visit. Ask for Micheal, she is so professional and she’s an amazing person. 👍🏼
Google
5.0/5
Jun 15, 2021
Google Ideal Image Canton
Staff is very friendly and it always feels like home there. They patiently took time to sketch out my schedule and explain it to me for proper understanding. They are always willing to assist. Love this location.
Google
5.0/5
Jun 11, 2021
Google Ideal Image Canton
I only had a consultation and have fell in love already. I felt welcome, they understood my concerns, they were willing to help no matter what, and very professional. Thank you so much Ideal image and I can’t wait for my first appt.
Google
5.0/5
Jun 10, 2021
Google Ideal Image Canton
Nicole was really great she helped ease my nerves since this was my first time. The staff was really nice and helpful
Google
5.0/5
Jun 3, 2021
Google Ideal Image Canton
Staff is very friendly kind and helpful every time I go there! I just love going to this particular location. They make me feel welcome and better about myself.
Google
5.0/5
May 28, 2021
Google Ideal Image Canton
Great technician with very good customer service.
Google
5.0/5
May 26, 2021
Google Ideal Image Canton
Always a great experience with the team
Google
5.0/5
May 21, 2021
Google Ideal Image Canton
I was greeted enthusiastically when I came in the door. All Covid safety protocol was followed. My technician Kirstin was kind, patient and efficient. I had a great experience.
Google
5.0/5
May 19, 2021
Google Ideal Image Canton
All the nurses and staff were really great and helpful
Google
5.0/5
May 17, 2021
Google Ideal Image Canton
They have been wonderful every time I have been there. Love the women who work there.
Google
5.0/5
May 13, 2021
Google Ideal Image Canton
I just had my first appointment today at this location and was very pleased with my experience. Nicole Cugle was extremely professional and made me feel at ease during my procedure. I’m definitely looking forward to the next appointment!
Google
5.0/5
May 13, 2021
Google Ideal Image Canton
Courtney was very friendly and made me feel comfortable talking to her.
Google
5.0/5
May 10, 2021
Google Ideal Image Canton
Great customer service
Google
1.0/5
May 10, 2021
Google Ideal Image Canton
I am giving them 1 star because the staff at this location is very friendly. However, I am VERY unhappy with the botox I received from here. I have received botox several times and this is the most ineffective treatment I have ever received. Most places on my forehead NEVER relaxed - even after going back for a touch-up and PAYING for extra units! This is the 1st time I have had to pay for my touch-ups and they didn't work! This is the most I have ever spent on a treatment that didn't work. On top of this, it has only been 6 weeks, and the results are fading fast. In the past, my botox has lasted 3-4 months and left my forehead completely smooth. I am so incredibly disappointed. I should have saved my money and went somewhere else.
Google
5.0/5
May 8, 2021
Google Ideal Image Canton
Everyone was friendly and helpful. Appt went went smooth and was fast. I love ideal image and I'm so glad I decided to do this.
Google
5.0/5
Apr 30, 2021
Google Ideal Image Canton
I was seen right at my appointment time. I felt very comfortable. I wish I would have remembered her name. I had a very crazy day and totally forgot. Because I would ask for her each time. She was great.
Google
1.0/5
Apr 27, 2021
Google Ideal Image Canton
I have been trying for over a month to contact a consultant to schedule services only for my emails to be unaswered.
Google
5.0/5
Apr 22, 2021
Google Ideal Image Canton
She was on time and very nice. Explained everything she was doing.
Google
5.0/5
Apr 17, 2021
Google Ideal Image Canton
Kristen was excellent and thorough. I will be asking for her services again. I felt most comfortable with her. The center was very professional.
Google
5.0/5
Apr 15, 2021
Google Ideal Image Canton
My technician was amazing. Professional, friendly and addressed all my concerns. The team here is always awesome and they strive to make my process of laser hair removal an easy and enjoyable one!
Google
2.0/5
Apr 15, 2021
Google Ideal Image Canton
No information was given on shaving or anything like that so I didn't because it seemed to me that the longer and more visible the better the outcome. Wrong, what it really meant was the nuse was going to take a straight razor to my legs as fast as possible giving me severe razor burn. Then proceed to treat the area. I walked out of there with bloody burning legs. Then I was told to make an appointment for 8 weeks later. When I went to the front desk they said the earliest they had was in 13 weeks. So you were quick to take my money and get me in for the first treatment but after that it's a tough luck scenario for any appointment after.
Google
5.0/5
Apr 12, 2021
Google Ideal Image Canton
It was the best experience so far with Nicole. I’ve been going to the Arundell office; however, I feel the care is always rushed and not enough time is spent doing the treatment. Nicole was extremely thorough and paid attention to certain areas. I feel this time I got my money’s worth unlike the previous times I even asked the nurse “are you sure we’re done?”, because it literally took less than 5 minutes. I have even expressed that I can tolerate more but I always get rushed through the treatment. The Baltimore office is a longer drive, but will much rather do that then compromise the outcome of the treatment. I’m very pleased with Nicole and highly recommend her.
Google
4.0/5
Apr 9, 2021
Google Ideal Image Canton
My provider was excellent. She had a wonderful bedside manner to make me feel completely comfortable during my service. The treatment was quick and effective. Would highly recommend Ideal Image to my friends and family.
Google
5.0/5
Apr 7, 2021
Google Ideal Image Canton
Great and helpful I'm getting it done. Thanks everyone
Google
5.0/5
Apr 7, 2021
Google Ideal Image Canton
I loved it the perfect experience ever!!
Google
1.0/5
Apr 4, 2021
Google Ideal Image Canton
Did not get the procedure that was schedule and have not been refunded as of this date so unprofessional. Started a claim with customer service and still nothing.
Google
1.0/5
Apr 3, 2021
Google Ideal Image Canton
Botched botox! Don't go here, last month I spent well over $300 on botox for my crows feet, nearly 6 weeks later and its as bad as ever. Totally appalled by these con merchants, should not be allowed to trade. I am taking matters further. A week after posting this, they contacted me, telling me someone will be contacting me, but they never did. Terrible customer service! Rip off merchant.
Google
5.0/5
Mar 31, 2021
Google Ideal Image Canton
Great customer service and made me feel calm about my laser hair removal because I was nervous.
Google
5.0/5
Mar 25, 2021
Google Ideal Image Canton
Great amazing comfortable
Google
5.0/5
Mar 24, 2021
Google Ideal Image Canton
I had the most WONDERFUL laser hair removal session with the provider Sam!! They were so thorough and sweet along with Amy, the director of client care who made sure I was comfortable and got all what I needed! 10/10 recommend the canton location and sam for you cosmetic needs 🙂 definitely come back soon!
Google
5.0/5
Mar 24, 2021
Google Ideal Image Canton
I was nervous but the entire staff was so friendly. They were very informative. The treatment was a good experience. It had no pain to me just minor discomfort during massage.
Google
5.0/5
Mar 23, 2021
Google Ideal Image Canton
First time coming here! I called to let them know I would be slightly late and they went above and beyond to make me feel welcomed and okay that I would be taken care of! 10/10 recommend! Thank you!
Google
5.0/5
Mar 18, 2021
Google Ideal Image Canton
When I first got there they were very welcoming they told me every single detail about the procedure the nurse said I had was amazing. From the very first virtual consult to the minute I was walking out that door everything was a 10 plus experience I will definitely be a lifelong customer
Google
2.0/5
Mar 15, 2021
Google Ideal Image Canton
Showed up for my second round of coolscultping on a Thursday and the technician "Melissa" never showed up so I had a family member take off of work and I sat there for an hour just to not be seen. The front desk clerk even began crying because she "didn't know what to do?" I guess she felt bad. But shouldn't I have been the one crying??? Also, I was promised I would be called back to reschedule for a couple days later (Saturday). Never got a call back. Very poor customer service ...
Google
5.0/5
Mar 11, 2021
Google Ideal Image Canton
I had my first experience at ideal image today and I will most definitely be back. The office staff is friendly and helpful. They are checking temperatures and keeping a log of those who enter- talk about COVID safe! Nicole Cugle, NP was absolutely amazing. She made me feel so comfortable, understood, and excited for my results. She truly listened to every word and has an amazing bedside manner. If you can get in to see her you will not be disappointed!!
Google
5.0/5
Mar 11, 2021
Google Ideal Image Canton
I just got laser done from Nicole (Nurse Practitioner) and she was AMAZING!! I’ll definitely come back to this location just for her. She explained everything as she was working with me and made me feel calm and at ease during my appointment. She worked really efficiently too by marking me up while I needed time to take a breather. The front desk staff was super sweet and welcoming too!
Google
5.0/5
Mar 10, 2021
Google Ideal Image Canton
I had my first experience at ideal image in Canton yesterday and everyone was so amazing! From the sales team, to the front desk, to all of the incredible nurses - everyone was extremely welcoming, knowledgeable and made the entire process so smooth. Lindsey, Holly and Maryann went out of their way to make me feel comfortable throughout the procedure and reassured me that I was in great hands. I will be a client for life!
Google
5.0/5
Mar 10, 2021
Google Ideal Image Canton
I love their customer service. I had Nicole Cugle and she made me feel very comfortable. I look forward to my laser removal . I’m on my second treatment and so far so good 👍🏼
Google
5.0/5
Mar 8, 2021
Google Ideal Image Canton
Amazing Experience. Everyone was super friendly and kind. Also, I felt super comfortable and not nervous. Will be back in a few months for sure 🙂
Google
5.0/5
Mar 5, 2021
Google Ideal Image Canton
They recommended better treatments than I knew about. Very professional and they did a great job!
Google
5.0/5
Mar 2, 2021
Google Ideal Image Canton
Everything went as expected. Started at planned time. No complaints. Went in for laser hair removal, even after only one session, the results are pretty clear.
Google
1.0/5
Mar 1, 2021
Google Ideal Image Canton
I have never regretted giving my money to a place more than this one. The point of laser hair removal is to schedule appointments 6-8 weeks apart. Well, EVERY SINGLE APPOINTMENT I have ever scheduled at this place has been cancelled, and then rescheduled almost a month (sometimes more) later. I recently drove all the way there and was told IN PERSON that my appointment was cancelled. Never once did I receive a phone call or voicemail. I even received a text the night before confirming the appointment. I’m sure I won’t receive a call to reschedule for weeks but I’m told I’m “on her list”. Absolutely disappointed with this service considering the price I’ve paid for this treatment.
Google
1.0/5
Feb 27, 2021
Google Ideal Image Canton
My appointment was cancelled without any notification & I have prepaid for services.
Google
2.0/5
Feb 26, 2021
Google Ideal Image Canton
It’s been over 4 months since my cool sculpting procedure and I feel like I look even bigger. I haven’t gained any weight so it doesn’t make sense. I have been eating healthier, staying active, and drinking plenty of water. The procedure did not work at all. I hate that I put so much money into a procedure that was essentially completely worthless. I wouldn’t waste your money on cool sculpting. I have to say that the nurse practitioner was very kind, very professional, and answered all of my questions. She made me feel very comfortable with my procedure. The office was also very clean.
Google
5.0/5
Feb 18, 2021
Google Ideal Image Canton
My experience during my consultation was 10/10. My consultant was personable and beyond wonderful.
Google
1.0/5
Feb 17, 2021
Google Ideal Image Canton
Legitimately go anywhere else. They do not return phone calls, voicemails, and they cannot schedule you for months out. Beyond horrible customer service when you have spend several thousand dollars.
Google
5.0/5
Feb 17, 2021
Google Ideal Image Canton
Great experience with Krista! Answered all my questions!
Google
5.0/5
Feb 15, 2021
Google Ideal Image Canton
Got back to me very quickly, even when got disconnected they reached out right back, very friendly, very informative
Google
5.0/5
Feb 9, 2021
Google Ideal Image Canton
Love the nurse practitioners at ideal image canton!!!
Google
5.0/5
Feb 9, 2021
Google Ideal Image Canton
Melissa was amazing. She hands down is the best there!
Google
5.0/5
Feb 8, 2021
Google Ideal Image Canton
Customer service was amazing. The lady who did my fillers was amazing as well. She made sure to ask what I was going for then executed it.
Google
5.0/5
Feb 8, 2021
Google Ideal Image Canton
Everyone there is so kind and welcoming. Every experience is pleasant.
Google
2.0/5
Feb 4, 2021
Google Ideal Image Canton
Wasnt happy with the results i got with the cool sculpting very disappointed
Google
4.0/5
Feb 4, 2021
Google Ideal Image Canton
Great costumer service!!!! See you right on time!!! Answer any questions you have and staff super friendly!!!
Google
5.0/5
Feb 3, 2021
Google Ideal Image Canton
I had an awesome consultation with Tommie! She was very patient and explained everything to me and was not overly aggressive with sales. She was genuinely interested in helping me and making sure I received the best advice and service.
Google
5.0/5
Feb 2, 2021
Google Ideal Image Canton
I had a wonderful experience this time and everything went well!I had everything done that I was supposed to get done! Thank you.
Google
1.0/5
Jan 29, 2021
Google Ideal Image Canton
I original person i spoke to said that the hair removal process is priced about the same a waxing. That is not true. I was 12 times a year for $450.00. After taking the phone interview. The price of the hair removal was $3000.00. And thats at 70% off. These numbers were shocking. Then it went to high pressure sales. Said I had 2 hours to decide because that also included a discount. I never seen a break down of charges. I will not recommend you service.
Google
5.0/5
Jan 29, 2021
Google Ideal Image Canton
Mary was very friendly and knowledgeable! It was a pleasure working with her.
Google
5.0/5
Jan 28, 2021
Google Ideal Image Canton
It was awesome. They made me feel welcome. They let me explain my situation and they worked their magic to make me feel better about my self image. I’m definitely keeping my appointments. Paying is awesome as well. Very affordable and they work with you to.
Google
5.0/5
Jan 27, 2021
Google Ideal Image Canton
The staff was amazing. Nicole did my treatment and did a great job. The location was clean and beautiful. I will definitely be returning!
Google
5.0/5
Jan 23, 2021
Google Ideal Image Canton
I had an excellent appt with Janeille and Amy made the experience even better with her support and customer service .
Google
5.0/5
Jan 22, 2021
Google Ideal Image Canton
My virtual consultation was super easy. I was a bit worried about feeling pressured to move forward, and it was not that way at all. I felt like Sarah really made an effort to understand what I wanted, and then customized a potential package based on that (while also giving me all of the extra promotions on top to take advantage of). It was very conversational and I really had a great experience. My only complaint is that the location I am getting laser hair removal was so booked up that my first appointment is not until late February! However, Sarah assured me that I would be on a priority wait list so if something opens up before then I can try and get in.
Google
5.0/5
Jan 20, 2021
Google Ideal Image Canton
This was my first time doing any kind of work on myself. Sam did my botox first. Quick with very little pain felt like a pinch. A few hours later I came back for my Juviderm Fillers Sam again did those she was great very professional but still made me feel super comfortable. Will Definitely be back for more work
Google
5.0/5
Jan 14, 2021
Google Ideal Image Canton
The service provider listened, was really understanding of my needs and considerate. She was also efficient. The procedure was over in minutes.
Google
5.0/5
Jan 6, 2021
Google Ideal Image Canton
It was great! I was seen right away. The nurse explained everything to me and made sure I was comfortable. I appreciate the safety measures they are taking with COVID. it was efficient and everyone was really nice.
Google
5.0/5
Dec 18, 2020
Google Ideal Image Canton
They are great! I've used them twice in the past few months and will definitely use them again. Highly recommend.
Google
5.0/5
Dec 12, 2020
Google Ideal Image Canton
I went to Ideal Image MedSpa on December 9th 2020 and had a full face and neck Ultherapy. My experience was beyond exceptional. Nicole and Kristin made me feel comfortable and they were so knowledgeable about the procedure. The pain was minimum and I had some minimal swelling. Overall the care was awesome. I would highly recommend using Ideal Image MedSpa. Definitely will be back.
Google
5.0/5
Dec 11, 2020
Google Ideal Image Canton
This center is so great! The receptionists are so kind. Amy was so professional in the phone and made sure all my needs were met. The nurses are out of this world 💕
Google
2.0/5
Dec 10, 2020
Google Ideal Image Canton
Very poor communication. Asked for a refund after Canton refused to admit me because I brought my child along. Its been 2 months. Still waiting for client support to follow up.
Google
5.0/5
Dec 10, 2020
Google Ideal Image Canton
Great service all around! Waiting for results!
Google
5.0/5
Dec 7, 2020
Google Ideal Image Canton
Me gusto mucho la atencion que tubieron conmigo y muy buen trabajo👍gracias
Google
5.0/5
Dec 7, 2020
Google Ideal Image Canton
Excellent Service - Amy was super amazing with helping me schedule my appointments and work around my travel schedule.
Google
5.0/5
Dec 4, 2020
Google Ideal Image Canton
I loved this place ! Everyone was very kind and friendly, also, Sam was who did my Botox and I can’t express how pleased I am ! Great job Thanks again! 💜
Google
5.0/5
Dec 4, 2020
Google Ideal Image Canton
Sam was great, looking forward to next visit.
Google
5.0/5
Dec 1, 2020
Google Ideal Image Canton
Canton location is great - such helpful staff, called me to help me transfer all my files to Charlotte location and my first appointment there was awesome. Highly recommend this location in MD.
Google
5.0/5
Dec 1, 2020
Google Ideal Image Canton
Scheduling was super-quick. Had a great Zoom consult with Michelle Gastright to determine how many units of Botox I'd need. We went over various options and procedures I was curious about -mostly for the future- and she seemed very knowledgeable when comparing options. She sent me the release forms while I was still chatting with her and then everything was booked. I'll be popping my Botox cherry in two days! Very excited!
Google
5.0/5
Nov 27, 2020
Google Ideal Image Canton
Amazingly easy
Google
5.0/5
Nov 26, 2020
Google Ideal Image Canton
Melissa was my nurse for my first two sessions and she was amazing. Great professionalism and very attentive. Melissa communicated with me throughout the entire procedure which made my experience more comfortable m. Highly recommend ideal image for women suffering from PCOS.
Google
5.0/5
Nov 23, 2020
Google Ideal Image Canton
So impressed with Sam, she was very professional and really knew what she was doing. I was a little nervous at first, but as soon as she started I realized it was no big deal. So happy with the results!
Google
2.0/5
Nov 23, 2020
Google Ideal Image Canton
Everything was great except the price and lack of billing options
Google
5.0/5
Nov 23, 2020
Google Ideal Image Canton
Melissa was the best! I just moved to maryland so I was nervous about trying a new location especially during COVID, and she made me feel comfortable and safe! Not to mention she kept me distracted and giggling the entire time helping distract me from the laser! Definitely will try to get her for my next appointment!!!
Google
5.0/5
Nov 22, 2020
Google Ideal Image Canton
This place is great. The deals are amazing not overpriced at all. I went here for my first time botox and fillers and I'm obsessed. Melissa did my lip filler and she made me feel like I was hanging with one of the girls lol I was very comfortable with her and it was painless. she's the only one I want to see! High recommend
Google
5.0/5
Nov 22, 2020
Google Ideal Image Canton
I feel comfortable going to a facility that is lead by highly trained and passionate nurse practitioners. These ladies all are advanced trained and it shows in their work.
Google
5.0/5
Nov 22, 2020
Google Ideal Image Canton
Beautiful medspa, professional and friendly. I work in the aesthetics industry and am very selective about the provider who administers any treatment or procedure on my face. Melissa R. is hands down the best! She is extremely knowledgeable and an incredible injector! Before she started injecting, she inquired about my concerns and mapped out a plan which I was in complete agreement. She took her time and made me feel completely at ease. I love, love the results and not only will I be returning for future treatments at Ideal Image Canton Baltimore , I will refer my family and friends to her!!
Google
5.0/5
Nov 21, 2020
Google Ideal Image Canton
I received exceptional service from the moment I walk in the door
Google
5.0/5
Nov 21, 2020
Google Ideal Image Canton
Super friendly, professional, and accommodating facility and personnel!!
Google
5.0/5
Nov 21, 2020
Google Ideal Image Canton
The providers at the canton location are so welcoming and make sure that my needs and concerns are always their top priority. I will forever be a client to ideal image canton!!
Google
5.0/5
Nov 20, 2020
Google Ideal Image Canton
I've been curious about LHR for years and was delighted when Ideal Image opened this location near my home. I sent an inquiry email and within 3 hours I was not only signed up for my first LHR package but I was able to book my first appointment the same day! Jessica S. was extremely personable and helpful during the sign up process. The reception staff at the spa were personable enough. The real star of the show was my nurse. She was helpful, informative, efficient, and friendly. I can't wait to continue my treatments and building my relationship with Ideal Images for years to come. One tip: this location is BUSY. I lucked out with my first appointment but please note that the lead time on most appointments is 6-8 weeks. I recommend booking early, often, and sticking with it as they will likely only grow in popularity.