Good

Good

Staff is very professional and the environment is great.

Great service!

So the process for hair removal is uncomfortable the first time but this is my second session and they do a very great job and are very kind as soon as you walk in, they answer all my questions and they make you feel comfortable so I love them for that.

Ms. Olsen was very informative and very knowledgeable about the plans and options available to me

Kelly and everyone else (I believer her name was Morgan), was just beyond pleasant and helpful. They made me feel like I needed to come work for Ideal Image, so I could be happy at work! Kelly was very helpful with helping me schedule my appointment. This was just a great experience.

Super high pressure and felt like I was being pushed to make an immediate decision. Didn’t like that at all… used car salesmen tactics are unattractive.

Erin was super helpful during my appointment. It was my third treatment, and during the appointment she made sure that I was comfortable and made sure i was ok during the whole procedure. I’m very satisfied with my service here and do highly recommend it to others.

Kristina T was wonderful! Quick and put both of my treatments together on the same day instead of 2 visits! Would recommend!

All my sessions are completed and I have hair grow in all the areas that were treated, especially my armpits. This place is way too overpriced for the service that they offer. I am very unhappy with the results. The manager that I spoke says that the results are normal, I don’t understand how the results are normal for a hair removal when there is still hair. After all the treatments are done, they ask for a co pay, supposedly 10%, which is hundreds of dollars for just one area. Don’t go here!

I came here in 2018 to get cool-sculpting and it was a complete fraud. I kept complaining and they promised to give me a refund but they never did. Today I made a mistake of booking fillers I booked an appointment at 3:30 and I came in at 3:48 and they were not able to get me in after I drove an hour for them and when I spoke to someone on the phone they told me that I wasn’t even that late and when I arrived something different was said. They only have one goal and its to take your money. Everything else after that they don’t care.

The staff here are so helpful and friendly. Not to mention my experience, as well as my results has been pleasing since day one. Thank you Ideal Image for changing my life!

I've been to this location twice and both experiences were wonderful. The facility itself is nice and welcoming, the receptionist at the desk is very friendly. The most recent procedure that I had done was Botox injections. Now I've had Botox before so I knew exactly what to expect, and this experience was no different. The nurse, Kristina Bjornson, explained everything that was involved with the appointment. She took her time making her marks and studying my face to accurately place the Botox. She was very confident and knowledgeable in her practice. She's so sweet!! I will definitely going back to see Kristina B. and you should too! You won't regret it!!

Staff is always polite and very informative.. Theres never much of a wait. And i love my results from the botox and filler.. The injections do not hurt and they disinfect thoroughly.

You guys always do the best job ever

Well I can't wait to see the end product??

Great experience, knowledgeable personnel. Best experience thus far.

I worked with Erin today who was incredibly kind, efficient, and made laser as painless as possible.

Very friendly and professional staff, very detail oriented and good pricing for results that last forever!

The consultant was very precise explaining the procedure really clear giving me a full understanding.

Both people I spoke with were very nice and patient. Lori was very helpful. She answered all of my questions and made it possible for me to be able to start. Thank you!

Everything was lovely, the staff, all the nurses were lovely, and helpful. I felt at ease, I was relaxed, and enjoyed my session.

Erin was everything!!! she was very thorough with my treatment ... it’s greatly appreciated especially considering the cost of the investment....so worth it when you get good customer service.

I love Erin, she’s super friendly, helpful and knowledgeable. She goes above and beyond to answer questions and make sure you’re comfortable. So far I’ve had a great experience at ideal image. I wish I’d known about them sooner!

Kristina T is such a pleasure. She is not only professional but also welcoming and friendly. She does excellent work and provides reassurance during the process which is very comforting and helps me relax. She seems just as invested in my positive and effective results as I am!

Erin was very friendly and helpful. Explained things and recommendations

I believe the girls name is Kaylee, I’m not positive, but she was super respectful and polite over the phone. She was very patient with all of my questions.

My technician and nurse Erin (?) was wonderful. She told me exactly what to expect and was very thorough in her approach.

Erin was very super friendly and very professional!!!!

Amazing and convenient experience with facial laser hair removal.

Great experience! Great service!

this was my second place i did pricing research on for laser hair removal and when the person conducting my consultation via zoom asked how much i thought the payment would be a month (after i told her i would need to think about fitting an extra $200 into my budget), i answered with $100, she literally laughed at me. i thought that was extremely rude. she was also very pushy and overall not personable in my opinion. and because of this person (Lori Miller i believe) i will NEVER spend money or recommend a SINGLE person to idea image.

They dilute the Botox so you will have to come back for more. I get the same procedure done at my doctors office and need 20 units. It took me 40 units to achieve the same results.

Today’s treatment with Alicia was fantastic - she was very patient and supportive!

This was my second appointment and I had a great experience. I was brought back immediately, and my treatment was extremely quick. My technician answered all my questions and I was on my way. I highly recommend Ideal Image!

Erin was awesome she moved quick and really explained what was going on and really made sure she got every area. I as in and out so quickly I didn't even realize the discomfort from the laser.

Love love the nurses here! All amazing and truly want you to get the best results possible. I do laser treatments here and all the nurses have been amazing. My two favorites are Erin and Sarah. They know how to distract you so you don’t feel as much pain. Definitely recommend!

I had a great experience for my first treatment at this location. Erin and the staff at the front desk were great. Everything was very clean. I look forward to my future treatments!

Be aware if you decide to purchase ultherapy and cancel within 24 hours .. you will still not get your money. I was not informed that all transactions are final sale at the time of purchase. I payed $2000 and will not get refunded. I was told days later that it was part of the contract that I was pressured into signing on the spot to make an appointment. They are a scam!!

It was a good experience but I would recommend that the specialist who perform the removal, take their time instead of rushing through the procedure. It shows you care about the accuracy of what your doing and that the customer who is paying is satisfied with the money they are spending.

Since joining Ideal Image, it’s been nothing short of the best experience ever. All the ladies have been great and well versed on each and every procedure they offer. From my Laser Hair Removal with Kristina to my Cool Sculpting with Alecia Smith. They answer all my questions no matter how menial they may seem. Alecia Smith definitely deserves a plaque on your wall. She sat with me through a full out panic attack during a procedure and I wouldn’t have made it through it without her by my side. Kudos to the your entire staff! They have found a lifelong client in me.

Erin did my laser hair removal today and she was great. It was painless and fast.

I had some trouble in with hair removal in the past, but not here! The ladies are always nice, professional, and informative. I just had my 5th treatment and I have little to no hair! If you’re scared, just set up a consultation. Trust me, they are very reassuring. Anna the best, I was so comfortable with her, she made process less painful. Ask for her for treatments!

I appreciate the understanding staff.

Kristina was so calming and informative. I was scared because I had laser before with another place and was not pleased and I got burned. My first day at Ideal and with Kristina has made me feel I have found the right place.

You kind of pricey. But I still refer to friend. I do tell people about the service

My agent was very helpful in finding a budget that fits my finances and still allowed me to embark upon beauty services for myself and she was also very private and consoling to my needs.

Very quick, and always nice, everyone from the front to back, and It really works for my facial hairs.

Very professional and friendly environment

Very good and comfortable experience. Can’t wait for my next treatment.

Update: it has been a month and a half after my least treatment and my hair is still coming back in all three areas. I had about 8 treatments done so I thought that it would have all been removed by now but that's not the case. Don't get me wrong, I had great interactions with everyone during my appointments, but you'd think that after spending almost $5,000 that this would have worked. My hair is thin but not gone and I am really disappointed that I spent all of this money for these results. I was told I'd get a call to check on my progress a few weeks after my last treatment but no one has contacted me. Previous 5 star review: Everyone at Ideal Image Allen Park is so kind and welcoming. I just had my fourth session with Cassie today and she is such a sweetheart. She made me feel so comfortable and she did a fantastic job! I am so pleased with my results so far and I can't wait to see the progress once we are done!

I was apprehensive at first but this was clearly the best decision that I have made and I am beyond satisfied with my results! Highly recommended!!

I just wanted to feed better about myself I have been off work for three years as April 11 but the cost was just as much as going under a knife very disappointed.

Wonderful experience! The girls at the front desk are friendly and welcoming. Kristina did a fantastic job with my fillers . She did a great job making me feel comfortable during my treatment.

Best injectable experience - love my filler results!

Great parking, very clean facility and super welcoming staff. Amazing results as always. Just finished my second round of laser hair removal for my face. I’m super happy.

Kristina and Devin made my procedures were completed with expertise and also provided knowledge on proper care

Jennifer was very professional and explained everything very well about the entire process. I was contacted almost immediately after I showed interest in getting laser hair removal through ideal image.

Staff was amazing. Very knowledgeable and supportive dor a nervous newbie. Extremely happy with the services I received weeks later! Can't wait for my next appointment!

William was so super helpful!! Very informative and gave me many options to make this doable for me.

My experience with Ideal Image has been a great one! The intake consultation went smooth and I was easily approved for financing. The staff has made my experience wonderful. They are kind and very accommodating as a staff. I felt cared for.

I had a great experience, everyone there is so nice and makes you feel very comfortable.

Alicia S. was very nice and professional!

Today I had my first session and they did a great job! Great Customer Service, clean, and very professional!!! They gave me pre and post treatment information! I'm excited for my journey with them!

Great service! Front desk ladies are so helpful. Kristina did an amazing job on my laser treatment and made me feel very comfortable!

The staff is wonderful. They put my mind at ease and explained everything in great detail. Kristina has done a lot of my treatments. She is always pleasant and professional.

I have spent thousands in the last 3 months but it’s always one thing after another. Most recently, they canceled my appointment at the last minute and was extremely rude and disrespectful over the phone while I was trying to explain that I cannot come any other day. My appointment was scheduled over a months in advance, no explanation was given as to why my appointment was canceled but others get to keep their appointments. I truly believe it’s because I paid in advance. I won’t even mention my uneven lips or the weak Botox that wears off in 6 weeks. Just avoid this place, it’s not worth the thousands they’ll talk you into spending.

Erin you was awesome! Super helpful and made me feel comfortable

Just finished my first appointment! It was so much faster and relaxing than had originally thought! The nurse walked me through all the steps and made sure I was comfortable! It was easy and painless for a nervous first-timer!

I've always had nothing but great experiences at Ideal Image. The nurses are absolutely amazing, nice, and respectful. I'm very glad I stumbled on their ad on Instagram.

Everyone is always so friendly and helpful. They make the process so easy and are always so informative on other procedures that could be helpful.

Horrible Service and Consolation about services and not honest about fees being non refundable

Great quality service ever time!!!

It’s insulting to barter for a price!!! Your “sales” are insulting- we are educated women and men, firm up your prices and be fair to all of your customers! Your pricing g is shady and you are wondering why you don’t get repetitive customers!!! I was very injured on my last visit and then I was “quoted” an Huge amount again to correct the situation!! No recommendations from me!

Alicia was great! Got it over in jus a few minutes!

Erin is professional, courteous and kept me comfortable. Thanks so much Erin.

Customer service is great and the girls are very knowledgeable. Alicia is awesome and very good at what she does

Kristina and the other staff at the Allen park location are so nice and professional. I always enjoy my visits.

The staff are all so nice and helpful. I love the results I'm getting! Appointments are quick and easy.

Alicia S. Was so kind and thorough. I am very bad with pain and she made it as easy and comfortable as one can getting laser hair removal. I’ve had a couple sessions already and all nurses are very nice however, Alicia stood out to me! Thank you!

Alicia S. is super friendly and does a great job every time! I always look forward to my appointments with her.

Place is really professional. Erin is my Specialist very sweet, made me feel completely comfortable!

Alicia gets me in and out faster than anyone and her treatments are always so effective. I’ve gotten laser hair removal, BBL, and Botox and have had wonderful experiences every time

Great staff, great results!

I've had a few sessions over a couple months with Ideal Image; but recently I decided to get my Full Bikini area done and I was quite nervous. I have never had a wax or anything before in that area and did not know what to expect at all. Thankfully Stephanie was the person who treated me that day and I must say she was FABULOUS!!! I don't know if I could have gotten through it without her. She was very comforting and made the experience less stressful. Ideal Image is so lucky to have a great person like that on your team. All those who I have had the pleasure of meeting have been awesome but when it came to the bikini area; she was amazing! Oh I must also mention that her attention to detail is stellar. On this day she did all of my treatments; including the face and underarm.

It was great especially the girl at the front desk she is amazing great customer service.

So my first time here was a extremely nice and had a professional environment. The woman who assisted me, Ms. Alicia, was very nice and patient. She guided me through the process.

My experience with Ideal Image was PHENOMENALLY WONDERFUL! Stephanie was my Medical Provider. She was friendly, informative, positive and made me feel super comfortable about “My Time” in Life! I would recommend Ideal Image to anyone that wants to find their true outer self!🥰From greeting to end a wonderful experience!

Rebecca and molly were very helpful patient & got my processes started comfortably

Sarah was amazing to work with

Anna was very friendly, polite, and knowledgeable, as was the rest of the staff. I really enjoy coming to this location.

My medical provider was Kristina. She was so nice and professional. She was positive and made me very comfortable during my laser removal. I am requesting her for all of my sessions!

My experience was great, everyone was attentive and sweet.

These ladies always take great care of me at Allen park! So professional and great customer service every time. I will always be a returning customer. I’ve been to 3 other offices for laser and none of them compare from the service down to the personalities! The best!

Had a great first experience, Devon at the front counter greeted me, she was kind and attentive to any questions I had. There was an initial miscommunication with a couple things over the phone, but she was quick to get things straightened out! Sara was my laser tech, made me feel comfortable and at ease with the process, I will definitely be asking for her next time. All around customer service was phenomenal, from the first call with Melanie, to first interaction with Devon, and laser session with Sara. Thank you ladies!!

Allie was great! Took her time to make sure I felt comfortable and very friendly!

Very nice very clean and very informational on everything and I cannot see how very nice and professional they are loved it

Alicia, Shaiprece, Allison, Devon are the bomb.com and I'm gonna suggest everyone come here for Hair removal, botox, cool tone etc. These girls are so down to earth! I love them!!