The nurses there are always friendly and very good at explaining everything! Always feel comfortable getting services done there!

The procedure went very quickly. I am familiar with the routine in this office, the employees were ready to start on time. Everyone was friendly and professional. Ashley was the technician. She followed all health safety procedures. I had to change the appointment after it had been scheduled. The rescheduled appointment was easy to arrange. I feel I can trust the procedures at this office.

It has been amazing. The ladies here are so attentive. Would highly recommend

Great staff.

The staff is always so nice and friendly and make you feel welcomed and not judged by your insecurities which I am very insecure without foundation it's comforting knowing they are there to just help you with your issues

I was very impressed with the level of professionalism at Ideal Image. I felt very comfortable and was 100% pleased with my first visit. Thanks Crystal! You are awesome!!

I have been interested in laser hair removal for a while, so my husband gifted me a package and I am so glad he did! I am happy to say my first experience has been a great one! The staff are very friendly and personable, so much so that I am equally excited to see the team than to get my service! They have excellent communication reminding you of upcoming appointments, and most importantly my appointments are always on time. I'm very pleased with the results so far. Special shout out to Alaina, she is the best!

Angel is fantastic 🤩

Everyone is absolutely amazing!!!

They were very nice. Loved it.

Always trustworthy and always a wonderful experience. They don’t misrepresent their treatments, and they have the most effective equipment — much better than you’ll find at other aesthetic salons around town. They help me be the best, most confident version of myself!

All the nurses are very professional. It's hard to pick a favorite but I would say angel.

I was happy the first time I went in.

Angel is awesome… my Botox goddess!! She really listens to you and makes the game plan around what you’re wanting!! And Kelsey is the best! Super sweet and always helpful!

Ashley was great as usual. I was happy to get my Botox treatment, and will look forward to returning.

Staff are Amazing!! Great results!

Absolutely love the staff at Ideal Imagine! They are always so kind & courteous. Angel does an amazing job every time! I highly recommend them checking them out.

Alaina was amazing and so kind! I got lip filler injections for the first time and as I started to get a little lightheaded at the end she made sure to make me comfortable. She continually checked on me during the treatment and make sure I was feeling okay and comfortable during the whole experience.

I can’t recommend Alaina enough! She makes you feel at ease and is very knowledgeable. Wouldn’t go to anyone else!

Always a perfect experience when I go in. Everyone is so nice , professional, and personal when I'm there.

Crystal, Kelsey and Elaine where so helpful. They made it easy to setup an appointment and they let me know the benefits of a value package. I would recommend this facility to anyone.

Love this place!! Everybody at the Springfield Ideal Image has been so professional and welcoming :), cannot say enough good things from scheduling to finance! Service is where they excel. Alaina is FANTASTIC. She has assisted me with 4 different services, and you won’t find a better provider. Hands down she is the best.

I received Botox, the nurse miscaculared the amount she was supposed to use. Apparently she used more than what I had paid to receive.. Once I left, the nurse called me to say she miscalculated and she used more than she should have, so she wanted me to provide her my credit card so she could charge me the amount she mistakenly gave me. I found this, not only very unprofessional, but rude and disrespectful. I paid for dother treatments as well, such as fillers, botox, and bbl, which i have not received all my filler or my bbl treatments. But now i am concerned to go back there for my remaining treatments since this situation was unprofessional. I fear what could happen. This is very unfortunate because the treatments I paid for was not cheap!!!! I was planning to have cool sculpting but I will have to look at other options for that!!

The ladies there are very nice and explained everything to me

Ashley is the absolute best when it comes to fillers!

The ladies at Ideal Image in Springfield, MO are wonderful! Made me feel super comfortable and were very knowledgeable. Highly recommend!!

Always professional!

Alaina and Angel take great care of me when I go in!! They make me feel so welcome there and the front desk ladies are very helpful as well!! Recommending this location to everyone and you will not be disappointed.

Ashley was so kind and thoughtful, she heard some issues from my last appointment and worked really hard to make sure I had as little discomfort as possible.

I love ideal image! Best decision I’ve made!

I had SUCH a good experience here! Alaina is AMAZING!! She really valued any concerns I had and truly listened to my goals. I'm so excited she treated me!

I absolutely love this place! I am having the laser hair removal and it is so worth it! Recommend Springfield Ideal image, the staff is the best and I always feel comfortable with the process.

Professional and helpful staff! Highly skilled and recommend to anyone.

I’ve had a great experience here! Best staff ever!! And I’m so happy with my results so far 🙂

Amazing customer service from the start! Macy and Laura at the front desk were so helpful and welcoming. Alaina and Ashley did awesome on my laser hair and made sure I was comfortable throughout the service. Will definitely be back!

Great experience. Staff is very professional and friendly! Would recommend.

I have been coming here for years and always have had amazing experiences. Alaina takes great care of her patients and so do the other ladies!

The people are very friendly. I always feel comfortable

Crystal was so kind and amazing during my treatment!

I feel like every visit is so pleasant. The technicians are so professional and congenial. I’m also super happy with my results so far!

Wonderful customer service, great consultants, knowledgeable, helpful and truly genuine. Wouldn’t go anywhere else! You’ll never go wrong with these knowledgeable trained staff and sales people who get you the best deal possible

Alaina is the absolute best ! She is knowledgeable and wonderful at personalizing treatment plans so each client gets the results they want. I have always been 100% satisfied with my results! The staff is all friendly and professional and makes you feel very comfortable the entire time. I highly recommend this location .

Easy, quick appointments and friendly staff.

Literally obsessed with Alaina Gray. I’ve been going to her for 7 years now and I refuse to see anyone except her. She’s a perfectionist in the best way. Anytime I’ve ever had questions or an issue I’ve been able to talk to her directly and she’s always more than happy to answer and solve anything and everything. I recommend her 10 times over!

I've visited this location a few times and have never been disappointed. Today, I had a follow-up and top -up appointment with Aliana and she is honestly amazing. I really loved her. I was very nervous about my procedure, even though I've had it done 1 time before (thanks google) but she immediately made me feel so comfortable. She definitely knows what she is doing.! I just want to say thank you for being so kind and making me look great!

Absolutely the most fantastic experience with an esthetician ever! Perfect every time! Very skilled and compassionate with clients! I cannot say how happy I am with the results!

Alaina was absolutely wonderful. She was very attentive and caring. I would come to this place every time. I would recommend it for everyone.

Alaina is the absolute best! She Is very professional and makes a slightly uncomfortable situation, very easy. She has done hair removal treatment for me and her injectable work always turns out perfect. I wouldn’t want to see anyone else!

Alaina is the best in town when it comes to laser hair removal and Botox. She always is super kind and walks you through everything!! I would highly recommend Ideal Image! It is also always very clean!

I absolutely love seeing these ladies every time, ESPECIALLY my girl, Ashley. She is so thorough, so precise, so knowledgeable, so detailed orientated. I wouldn’t go anywhere else in Springfield, unless you want to overpay for your services. 😉

Professional

The girls will take care of you! First time and didn’t know what to except but they were very helpful. Simply an amazing experience!

Angel is amazing!!!! She always his fabulous at her job. Angel goes through helping me to decide what is going to be the best way to get the change I am looking for.

The girls are always friendly, sharing stories and talking through a sometimes unpleasant session. The rooms and waiting area are always clean and welcoming. I recommend them to all my local friends and will definitely continue to use them!

The girls are so nice and make the experience comfortable! Highly recommend

VERY PLEASED WITH THE STAFF AND ORGANIZATION OF THIS CLINIC, TRANSFERRED FROM A DIFFRENT STATE AND WAS VERY PLEASED WITH BOTH SARAH AND MACY!

I’m not sure if I love my results or the staff more. I’ve only been to a couple treatments but the staff always makes sure I’m comfortable, very welcoming and friendly. Great conversation during the whole process and the results were better than they could describe.

I had a great experience at Ideal Image Springfield! Angel was super friendly and professional. I can’t wait to go back.

Angel was nothing short of amazing. She had a super bubbly personality and was very personable. It made my experience way better

I have had a great experience at the Springfield location.Angel and Ashley and both are professional and great to work with!

Alaina was amazing and listened to what I wanted. She offered detailed answers to all of my questions. She had perfect execution. I highly recommend for your Botox and/or filler needs.

Angel & Laura were amazing! Makes me feel at ease every time I come in.

Ashley is always amazing when I come in for my visits; she's professional, knowledgeable, and relatable.

Always treated well and a wonderful staff! Always a very positive experience!!

Great results, very helpful and tell you what to expect.

The ladies definitely are there for YOU. At every call or visit Kelsey, and Laura are right away ready to help with their knowledge. In the procedure rooms all the staff work together too ensure cleanliness and all instrument's are sterile. A special thank you to Angel for putting up with my movement on a few of my sessions. Most would not want me back as a patient but she stayed right with me. Thank you Ideal Image, Kristie Sportsman

The staff is absolutely excellent here!! Great service. Will be back and recommending friends

Staff is very friendly and helpful. The treatment was easy and painless. I am looking forward to the final result.

Great staff! So friendly - Overall experience was wonderful. 😁

Very pleasant. Nice conversation. Professional.

I've been jerked around. I can no longer have any treatments due to a medical problem. I was told to do all sorts of things in order to get a refund & submit, I did! And now I'm told I can't get a refund. I even have a letter from my doctor.

Sara was awesome!

Staff at Springfield, MO Ideal Image are friendly and helpful. The nurses are knowledgeable about treatment services and are caring.

Great service. Nice staff. Terrific results.

I have been coming here for quite awhile. I love each of the staff ! Very kind and funny and do the best they can to make you comfortable. Let’s face it folks , we all like the results , the procedures can be uncomfortable, but the gals do the best they can to get you through it !!! There is not enough stars in the world for this fantastic group!!!!!

Ideal Image has been great. All staff members have been very friendly and professional. I want to thank Ashley specially for being so kind and making sure customers feel welcome at all times. Thanks Ashley! Keep up the good work! 👍

Alaina is absolutely amazing. She makes me feel very comfortable, every visit. She explains all procedures thoroughly. Her work is perfect.

The entire staff at Ideal Image is very friendly and professional! I’ve had several procedures over the last few years and I’ve been extremely happy with the results! I always have Alaina do all my procedures. She is very efficient and knowledgeable, you can tell she takes a lot of pride in her work! I would highly recommend her!

I’ve always wanted to get laser hair removal, and am so glad I finally did it. Laura was incredibly helpful and has helped me tremendously through the process of getting started. During my treatments, Angel made sure I was comfortable, informed, and prepared. I couldn’t say enough great things about these women!

Staff is so friendly! The laser hair treatments do work! They offer credit lines as well so you can make payments on the different spa options!

Caring staff. No judgement. Great results

Facility is clean and the staff is extremely friendly and helpful. Angel is amazing as well!

Ideal Image surpasses all other facilities I've gone to for Botox. Laura and Angel were so helpful in every aspect. Angel was my injector and took the time to really figure out exactly what I wanted and delivered the injections with zero pain. She was also able to place it where I got the very best results. My only place to get Botox from now on!

Great customer service! Friendly staff and make the whole experience a breeze.

I just had Botox and fillers done at the Springfield, MO location. Alaina was my injector. She is professional, experienced, and amazing at what she does! I will definitely be back. Angel came in to assist and Macy was at the front desk. They are both so sweet and helpful. Looking forward to going back soon!

Very unprofessional and it’s been 3 weeks and I still hurt

It was wonderful and the ladies were awesome!

Very pleasant staff and positive atmosphere. Highly recommended

Alaina and Macy were great! I came for laser hair removal. Alaina was professional, informative, and makes you feel super comfortable. I would highly recommend Ideal Image!

Always a great experience here, they do a great job and help me consider what's best for me personally, not just sell me things I don't need. Thanks Ideal Image!

Alaina is the absolute best!! Quick, thorough, so professional and makes you feel immediately at ease. Wouldn’t go to anyone else!

Elena and Ashely are amazing. Make you feel right at home. Definitely recommend ideal image.

Wow. Just wow! Laura called and fit me into a cancellation and everything was perfect! That girl is management material! I can't remember the nurse's name, but she was really nice as well. Since my laser hair removal at Ideal Image in Springfield, I'm now like a dolphin in mayonnaise! There are two things that solve the world's problems... Laser hair removal and Xanax. Thank you ladies!

Alaina Alaina!! she is the BOMB dot com! friendly knowledgeable staff and they always takes good care of me. I won't go anywhere else 🙂

The nicest people! So professional!!!! Love them here!!!

Every time I come in Alayna and Angel have been amazing!! They answer all my questions and make me feel confident about my procedures. Thanks!

Ashley is the best! Very professional. Very knowledgeable of all products. Ashley can explain in terms easily understood the products, how are administered, the benefits, length of duration, any possible discomfort or down time. She also gives good advice on products to meet the needs and expectations of the client(me). A complete asset for the business. The office techs at the front desk manning the phones and computers are very helpful, give great customers service and are very friendly.

I get amazing service.

A few years ago I decided to have laser hair removal and started with my chin. After seeing positive results, I decided to move to full body...basically from my neck down. My payments were affordable for 12 months and I'm SO happy with my results! I used to have painful stubble on my legs because my hair was so coarse. Now, I have smooth legs that have no hint of stubble and I don't have to shave anything! Even though I started with my chin as a confidence and morale booster, moving forward to having my legs, underarms, bikini line, and arms done has been the best decision ever! I don't have kids but when I do I don't have to worry about shaving at all!! I also recently had ultherapy done...it's a nonsurgical facelift! My face is tighter, my eyebrows are lifted, and my cheekbones are present! It's awesome! I also had dysport in my forehead for my frown lines and forehead wrinkles. Just like the laser hair removal...I'm so happy with my results! I don't look frozen...I look rested! I love Ideal Image and tell everyone I know! Check them out, you won't be disappointed! Came in for a refresh and Macy and Laura greeted me with warm smiles and awesome personalities! ❤️

I had cool sculpting. The applicator was placed too close to the marginal mandibular nerve in the sub mental area causing lower lip paresis. Refused to refund my money.