I had a great experience. 👍 I love this place ❤️

Everyone was nice. But I do not like you should have to schedule an appointment to get a quote, even if it is free. The prices are also higher then others and I was not allowed to opt out of the lifetime "membership" on top of not being allowed to pick how many sessions I would like to buy. I understand the business model relies on people buying extra and many probably do not use all 10 sessions or do not comeback years later with the lifetime deal (for laser hair removal). I would prefer not to pay for that though. Seems like they have a great product and that they utilize nurses in their practice which is always good when doing medical aesthetics.

Great place and staff is very friendly!

I'm not gonna lie I was super nervous going in there, Tara was awesome! She was friendly, caring, was easy to talk to, she also answered all my random questions I had. 10 out of 10 ☆

Staff is always helpful with answering question, explaining the procedure and extremely patient with me. I love this place. I am coming back for more procedures in the next 3 weeks.

Honestly, compared to my experience I had at another location in Kansas/Missouri, I wish I had only gone to the Omaha location. Everyone listened to my concerns and accommodated what I had lost due to my prior consultation that resulted in an over selling of product for me. I cannot say enough good things about the Omaha location.

It was amazing, she made me very comfortable with her about my facial hair

Anne is so wonderful! She's empathetic, relatable and very knowledgeable. She made me feel comfortable and made the whole process easy. The package price was great and the membership options are awesome! I'm so excited to get started!

Jillian was very professional and I really enjoyed my cool sculpture procedure from her! She definitely put my mind at ease! Such a good experience!

I had Kim in Omaha do my hair removal for me and she is honestly the most caring individual and I look forward to having her every time. She always makes me feel comfortable and always asks me if I have any questions and concerns. I always feel like I am in good hands with her. 10/10 recommend her!

100% professional and supportive environment. The team at Ideal Image is the best. They took the time to explain the procedures, they were caring and attentive, and went out of their way to ensure the best possible results. Highly recommend!!

Sheena Lopez was awesome to talk with! She’s very informative and makes you feel comfortable to ask questions!

Can't say enough good things about my experience at Ideal Image. Great people!

Leah is the best!!! She does a complete and wonderful job! Makes you feel you get your money worth!

Great for melanated skin! Definitely helped with ingrown hairs.

Gals were very professional and friendly. I was able to be at ease through my entire visit (first time visit). Facility was clean and welcoming. Great experience and looking forward to my next treatment!

From the friendly welcome I received as I entered to a quick and easy check-in for my appointment, the knowledgeable, professional staff at Ideal Image made me feel at ease and know I had chosen the right Med Spa for my procedure. The nurses answered all of my questions before we began and gave thorough post procedure instructions. They were very friendly and informative. Follow-up phone call the next day to make sure I was doing ok and answer any other questions I might have. I definitely recommend their 5 star service.

After one laser hair removal in my leg, bikini, armpits and face, I already notice a huge difference. It’s made a huge difference.

Very clean, very quick, professional , super friendly and helpful! Always informed and educated on what’s going on and what to expect. As a college student my schedule is very busy and temporary hair removal techniques take time out of that schedule. This is definitely an investment worth making though! One less thing to worry about and the payment plans are affordable. Now I have more time to pursue more important tasks in life, thanks to Ideal Image.

This place is amazing. Leah did a great job as my laser hair tech I would recommend her to everyone!

It was great, I had a cool sculpting treatment, the staff was very nice and explained everything. I was in no pain and even dozed off while getting a treatment done.

My experience was a 10. It was enjoyable as the staff makes you feel at ease. They are professional and displayed expertise throughout my visit. I highly recommend the nurses- Tara and Leah

Leah, Tara were amazing! They made me feel so comfortable. So glad I came.

Super friendly and supportive team. Happy with my Cool sculpting..

Always very friendly and informative

Complete scam of a place. No communication whatsoever on what they are going to charge you and what for. 20% interest on payments as well. There are so many med spas in Omaha that charge much less than this place. Very disappointed that i gave them my business.

Staff always makes me feel comfortable, great customer service.

Got cool-sculpting today with Jillian. She was knowledgeable and really walked me through the process. She was so nice and friendly and would recommend going to Ideal Image for any things you may want done. Excited to see my results!!!

They make the experience absolutely enjoyable!

Everyone is so friendly and knowledgeable here at Ideal Image. I truly love my results and definitely will be getting more treatments in the future! Thank you Ideal Image!

Loved working with Crystal and staff is always helpful and friendly! Best of the best

I had submitted a request to get information on laser facials. The pricing was awesome so I purchased a package. Edit: After purchasing a package it is very difficult to get your appointments scheduled. My 1st appoint Ideal had to cancel and reschedule due to an employee issue. My next appointment I had to miss due to being called into work, I called to reschedule it and was told there was nothing available for 2 months. They made the package sound like a good deal. I wish I had done my research there are several places in Omaha with similar pricing. Scheduling is a huge issue (after I spent the $2100) I am wishing I had chosen another Omaha business for these services.

I’ve had a few sessions with Ideal Image and all have been fantastic! The staff is caring and amazing. I feel like they care about me and want me to succeed in what I’m trying to achieve.

What can I say, the personnel at Ideal Image at Omaha is professional and polite from the time you walk in until you leave, this includes any phone calls made, friendly and helpful. They work well with your schedule. The laser hair removal is no picnic but the professionals that do the treatment are considerate and do everything possible to make the experience a positive one.

I have tried 3 different services at ideal image! I’ve been happy with each one!! The best part is I have loved each nurse who has been with me each time! I’m excited to try my next service next month! If you are thinking about laser hair removal or the BBL just do it!! Cool tone was nice as well! I’m excited to try Botox

I’ve had two really great experiences here so far! Had my lower legs zapped by two different people and both times they were super quick and friendly. I’m also shocked by how effective my first treatment was, can’t wait to see how well the second treatment works! 🤩

My time in the office during the procedure was good, the staff (especially Kim) made me feel very comfortable. I was disappointed that my contract expired after only 8 appointments as I still have hair growth that could be removed. I did miss one appointment due to Covid but did not miss any other appointments. I had to wait several months to reschedule due to low availability at the site.

Considering that I never received a confirmation message or a reminder email about my appointment after scheduling I wasn’t aware that I actually had an appointment on the books. I have not received a service but keep receiving emails about reviewing my recent experience. My experience with ideal image from start to finish has felt like a scam and on every level has has unprofessional and unorganized.

I started Lazer hair removal 6 sessions ago. This is the best thing I have ever spent my money on. My only regret is I didn't do it sooner. I chose ideal because I can count nurses to do the job right. All the girls are great. Leah is very efficient. Thanks for all you guys do!

I Do not recommend anyone to ever go to Ideal Image! They will take thousands of dollars from you & then tell you that we’re not able to get in you for your services for months! Their all about sales & their Cons & if you decide the same day that you’ve signed their contract that you cannot cancel it or get your money back! Even if you have never received the service! I now have to get an attorney to try & get back over $6,000 dollars back from Ideal Image on a service I have not received. In fact the appointment for the service was not until 4/16/2022! Please take note: they will not make an appointment for you until they have gotten your money. Then your out of thousands of dollars on service you have to wait Months for! This has been the worst experience that I have Ever experienced in life with a company! Make it so worse we’re talking about a persons body! And their taking peoples money without even providing the service first! Please learn from my experience with this Horrible Company

Awful. I only received 5 services during my “contract” and now it is expired when both them and I have had to reschedule multiple times. Life happens and especially with COVID I wasnt going to come in sick and feel that by “forfeiting” the money I paid I should have just gone in sick instead of rescheduling and I should have been much more assertive when you guys had to reschedule with me as well.

From the moment I decided to try laser hair removal until now (just finished my fourth treatment) my experience has been AMAZING! During the initial consult, I decided to laser my face, underarms, breasts and full legs. Woof, that’s a lot! Financing options were extremely affordable (I’m a poor back to college student) and easy to process. I had plenty of education on what to expect before and after each treatment, pain control options, skincare options… The staff is exceptional, friendly, courteous, make you feel so comfortable in your skivvies and leave you feeling like a million bucks. I have had at least a 50% reduction in leg hair, complete chin and cheeks, and about 90% on my upper lip and breasts after only *4* treatments! When I say I should be considered a hairy Amazon woman, it’s no joke. I have thick, coarse, black body hair. I am so excited to be able to wear shorts this summer and not have a 5 o’clock shadow on my legs by 10am. I 100% recommend Ideal Image for your laser hair removal needs!

THIS IS A SCAM ! I was told I could cancel at anytime. I havent receieved any treatments and they are denying me a refund. The sales representative lied to me about this. They said they would discipline the employee but still denied my claim.

My appointment was at 6pm. I wasn’t seen until like 6:30. I got there at 5:45pm in case I needed to do any paperwork. I checked in with the front desk lady and she told me to sit and wait. I waited for about 25 minutes just to be told I had to complete some medical info. I was annoyed at this point because I could of done that during the first 25 minutes of waiting there. Anyways, had to wait another 20 more minutes until I was finally taken back to the procedure room. I got the Ultherapy done. Mind me I had my entire face done. By the time we got to the top part of the face (above my eyebrows and side of eye, under eye and she skipped my forehead for some reason) I had been through so much pain that it was unbearable to handle. I kept asking her to stop because it was so painful it was like getting shocked by electricity every single time. Imagine getting shocked by electricity right under your eyes just to give you an idea of how painful it was! I felt like the tech just rushed through just to get it done. I’m not happy nor will I recommend to any of my friends.

The knowledgable staff is friendly and ensures your needs are met. They are there to help you achieve the treatment results you desire. I never had any issues scheduling appointments - even when I needed to change one on short notice. Ideal Image is wonderful! I highly recommend them!

Very awesome experience! I was very nervous about the process and consult . Mandy was very informative and made me feel very comfortable and was patient with me !! Highly recommended !

Love the BBL treatments, the membership benefits and special deals, and the service is always top notch, everyone is always so friendly.

Friendly, informative and quick!!

The ladies were helpful, informative and very friendly. Felt comfortable and not rushed.

My consultation was excellent, very informative, never felt rushed or pressured, and it was very personable. I really felt comfortable talking about my needs and asking questions.

Was nervous at first but was a great experince! The results are amazing! We definitely recommend!!

I've been doing laser hair removal for over a year now and have yet to have a bad experience. The technicians are all very professional, knowledgeable, and friendly. Would definitely recommend!

The lady that did my treatment was super nice and accommodating. Good experience overall.

Nadeya and Jacquelyn were great and efficient!

Laser Hair Removal and IPL The staff at Ideal Image is always helpful and friendly. They always make me make feel comfortable even when some treatments may be a little uncomfortable. I’ve seen immediate results after the first treatment, easily the best thing I’ve ever invested in. Excited for the summer!

I've had ultherapy done and one session for coolsculpting. Both showed good results.

Was rushed through the signing process not knowing I was signing up for a loan and consultant did not inform me of major side effects such as PAH as well as contraindications with people with bleeding disorders(I have chronic thrombocytopenia). Immediately after submitting forms I called facility within 5 minutes letting them know I no longer want these services and ally stated they have not yet funded them so I want to pull my application. They told me they have to follow up with me in 2-3 business days and told me they normally don’t give refunds. I will be livid if they push this loan through knowing I don’t want their services

THEY’RE AMAZING!!!!! The staff is great!

I adore Leah!!! The absolute best !! Just completed my 5th session and have over 80 percent hair reduction !!! 100 percent would recommend ❤️

I was basically harassed by the sales team to make the purchase which I didn't like. Multiple calls, texts, and emails a day until I said yes. Then I didn't hear anything back about the process until my first appointment. However, my technician Tara was AMAZING and really saved the experience. She was sweet, listened to my wants/needs, was personable, and efficient! I'm booking with her every time now!

Wonderful experience, as always, at Ideal Image Omaha. I have had fillers, Botox, BBL, and most recently CoolSculpting. Everyone is very friendly, efficient, educational, professional, and I always get great results. Ideal Image is highly recommended.

I experienced bruising on my neck this time around and not exactly sure why I have these scars on my neck.

I am completely disappointed in the service I received. The area I wanted to be done was not recommended and the area I had done shows no improvement. It also was not explained to me until the appointment that the area to be done would count as two sections instead of one. So I exhausted what I paid for in one treatment. In my opinion, the service is a scam. The pictures are a lie! They have you breathe in, and they take the before and after photos at different points of exhale. Which of course makes it look like you lost some, but you really didn't. STAY AWAY FROM THEM!!!

I've contacted you guys twice by email, and over the phone right before Christmas, to say my filler was not to my expectations, and, needs to be tweaked. No-one will respond. I may go back to the number 1 provider in Omaha, if this isn't taken care of.

The laser removal is not effective on my hair. I am Mexican American (with the darkest, thick hair) and after 9 painful, costly appointments, I still have significant growth. Very very disappointed with the results. Upon the consultation, I was informed I might have a few hairs after all the sessions were done. A few would’ve been nice considering what I have now. A few hundred! So expensive and not worth the investment since a handful of additional appointments will be needed to actually become hairless.

I was suppose to have back to back appointment2 sessions at each appointment different areas . Over a 2 week time frame which was why we had to book so far out. I was told it was best to book appointments. Just a few days apart. My Tuesday Thursday appointments over a 2 week period worked out great. They were all scheduled over winter break. Appointment #1 I was only scheduled for buttocks??? I did end getting my abs done. Dec 24 Appointment# 2 was told I was booked at the same time as a another client. They could only do my buttocks. Received a reminder email for my Dec 28 appointment at 4:00???? My reminder card said 3:00. I called and was told I was only on the schedule for a 4:00 buttocks. 😟 I had them check my Dec 30 appointment😠 only 1 appointment on the schedule. I am furious, but hey at least ideal image got their money ahead of time.

Love the service here! I got a great deal over BF in 2020 and I just finished to great results. The cleanliness is always great, but especially so through the covid season. The staff is very professional and accommodating. 10/10 recommended.

Excellent

I felt rushed thru the process, especially reading the contract for membership. I didn't get the "full" answer to my question, and then received a better offer by email the following day and prices wouldn't be adjusted. Opted for financing and the services were paid for before they were even scheduled to be preformed (several weeks before). If I had time to properly read the contracts for services and membership I would have used another company that was less expensive where I could have actually talked to someone in the local office not a random rep that may or may not have been in the USA.

Not good. By the phone they told me it was my last appointment and when I got there, told me my last appointment was the last one I had before so I have to pay now for re touches ? ??

I have been coming here for photo facials and relaxers. The staff is so friendly and always makes me feel like a priority. They never make me feel rushed to silly for asking questions. I recommend them to all my friends. Kim has been a big help in listening to my concerns that I want fixed and getting me results I am satisfied with.

I always have the most amazing experience at Ideal Image off of Pacific! I always go to Kim Castor! She always makes me feel comfortable and Is great at what she does! Bye bye hair!

It hurt but it was worth it

Had two services done including hair removal and they are amazing! Only regret is that I didn’t get it done soon. Seriously so satisfied!

I have had appointments since March. The results on my face are in line with what I desire. The staff is pleasant to talk to. I have yet to have a negative appointment or experience with them.

I’ve been told 3 different times that I would be reached out to about my appointment cancelation issues and Ally lending related issues and nobody has contacted me or reached out to me. This company is out to get your money and have shown over and over again that assisting customers and following through with tasks are not their priority.

All the ladies are extremely nice, friendly, and professional. I feel perfectly safe during my visits because it’s very clean. I would highly recommend this place to any friend or family member. I always leave feeling more confident about myself.

I've been receiving laser treatments from Ideal Image for over 14 months now. Everyone has been very kind, attentive, and understanding, and I've experienced fantastic results.

Kim NP is absolutely wonderful!!

The consultant when above and beyond to make sure I got everything I needed and wanted. Instead of paying for each hair removal separately, she offered the bundle of the hair removal areas that I wanted. All this is before my first appointment, which they were able to get me in the next week instead of having to wait weeks or months I am excited for my first appointment !!!!!

Fantastic

I was told my laser hair removal appt was covered under my original plan when I scheduled my appt just to show up and be told I have to pay because it was outside of my plan.

I enjoyed my consultation with Kimberly furlough. She was attentive, shared all the information I needed and answered all my questions

Laser hair removal is NOT a fun experience but WOW are the results worth it! What’s more, Mandy at Omaha’s Ideal Image is so careful, skilled, and warm that she has me laughing DURING treatments at some of her funny stories. She definitely knows what she’s doing - minimizing the discomfort and accommodating my concerns. I always request her for my appointments because I know I’ll be in great hands.

It was my first time with this procedure and they made it very clear what was going to happen before, during, and after. I was nervous and they let me proceed at my own pace.

This is the third time I have been to this location in Omaha, Ne but the first for the cool sculpting and had the best experience. The nurse was very professional, thorough in the explanation of what to expect during and after the procedure and how to manage my after cares. Every visit with the Omaha team is really a wonderful experience as the whole team is very professional and always have an upbeat attitude.

Every appointment is fast and very professional. So happy I decided to get services from Ideal Images!

Professional, friendly,clean,

Wonderful!!!

The “lady” that did the consultation was beyond rude! She seemed like she had a million other things that she would rather be doing than her job. Her attitude was one of almost contempt. Very abrasive and although your prices were fair. I would rather pay more and go somewhere that the personnel is not so hostile

Asked questions about my redhair and likelihood of laser treatment working. Unable to get a clear answer over video call, which I understand. Asked about in person consultation the sales rep made it seem as though I could not do an in person consultation. Was being pressured into signing up for the $3000 packaged and told that if I get to my appointment and the nurse said it wouldn't work on my hair I could get a refund. Asked to get the quote emailed. I was interested in seeing the contract and the refund policy. Sales rep abruptly said she would email, and hung up. I never received my quote via email. Clearly the sales rep did not care about my concerns, and was only interested in pressuring me into buying a service that may not be a good fit for me. Totally turned off from ideal image and have already spread the word to multiple other people who were interested in laser hair removal about the horrible experience with the sales rep.

First time here and I’m in literally amazement. So quick as well. Thank y’all very much!

Went in with my first appointment. I had tried laser hair removal at a different company and was not satisfied with my results. Tara was extremely professional and told me about the different types of lasers. She made me feel really comfortable and continued talking to me to try to take my mind off the procedure (very sharp rubber band snaps). I was out in less than 20 minutes.

Everyone is always so professional, welcoming, and informative. I genuinely appreciate everyone that I have encountered at your Omaha location, such lovely people.

Had my first hair removal appointment a couple weeks ago. When I left I wasn't fully satisfied because I had higher expectations i guess but after a couple days all the hairs magically disappeared and not yet returned. Very impressed after just one visit. I will continue to go every 6 weeks through the course of my payment plan. Not too mention I was literally in and out within minutes. Amazing!

Very professional in and out quickly

Kim does an amazing job

Always friendly! They get me right back at my appointment time and I’m in and out. Good results so far also!

Tara is amazing! She made me so comfortable, the process was easy and quick. 10/10 every time!

Everyone was so nice and informative from the moment I walked in the door until the moment I left. The nurse who did my treatment was incredibly kind and helpful, made me actually feel comfortable in a not so comfortable situation.