Laser Hair Removal and IPL The staff at Ideal Image is always helpful and friendly. They always make me make feel comfortable even when some treatments may be a little uncomfortable. I’ve seen immediate results after the first treatment, easily the best thing I’ve ever invested in. Excited for the summer!

I've had ultherapy done and one session for coolsculpting. Both showed good results.

Nadeya and Jacquelyn were great and efficient!

Was rushed through the signing process not knowing I was signing up for a loan and consultant did not inform me of major side effects such as PAH as well as contraindications with people with bleeding disorders(I have chronic thrombocytopenia). Immediately after submitting forms I called facility within 5 minutes letting them know I no longer want these services and ally stated they have not yet funded them so I want to pull my application. They told me they have to follow up with me in 2-3 business days and told me they normally don’t give refunds. I will be livid if they push this loan through knowing I don’t want their services

THEY’RE AMAZING!!!!! The staff is great!

I adore Leah!!! The absolute best !! Just completed my 5th session and have over 80 percent hair reduction !!! 100 percent would recommend ❤️

I was basically harassed by the sales team to make the purchase which I didn't like. Multiple calls, texts, and emails a day until I said yes. Then I didn't hear anything back about the process until my first appointment. However, my technician Tara was AMAZING and really saved the experience. She was sweet, listened to my wants/needs, was personable, and efficient! I'm booking with her every time now!

Wonderful experience, as always, at Ideal Image Omaha. I have had fillers, Botox, BBL, and most recently CoolSculpting. Everyone is very friendly, efficient, educational, professional, and I always get great results. Ideal Image is highly recommended.

I experienced bruising on my neck this time around and not exactly sure why I have these scars on my neck.

I am completely disappointed in the service I received. The area I wanted to be done was not recommended and the area I had done shows no improvement. It also was not explained to me until the appointment that the area to be done would count as two sections instead of one. So I exhausted what I paid for in one treatment. In my opinion, the service is a scam. The pictures are a lie! They have you breathe in, and they take the before and after photos at different points of exhale. Which of course makes it look like you lost some, but you really didn't. STAY AWAY FROM THEM!!!

I've contacted you guys twice by email, and over the phone right before Christmas, to say my filler was not to my expectations, and, needs to be tweaked. No-one will respond. I may go back to the number 1 provider in Omaha, if this isn't taken care of.

Awesome! Easy! Fast!

The laser removal is not effective on my hair. I am Mexican American (with the darkest, thick hair) and after 9 painful, costly appointments, I still have significant growth. Very very disappointed with the results. Upon the consultation, I was informed I might have a few hairs after all the sessions were done. A few would’ve been nice considering what I have now. A few hundred! So expensive and not worth the investment since a handful of additional appointments will be needed to actually become hairless.

I was suppose to have back to back appointment2 sessions at each appointment different areas . Over a 2 week time frame which was why we had to book so far out. I was told it was best to book appointments. Just a few days apart. My Tuesday Thursday appointments over a 2 week period worked out great. They were all scheduled over winter break. Appointment #1 I was only scheduled for buttocks??? I did end getting my abs done. Dec 24 Appointment# 2 was told I was booked at the same time as a another client. They could only do my buttocks. Received a reminder email for my Dec 28 appointment at 4:00???? My reminder card said 3:00. I called and was told I was only on the schedule for a 4:00 buttocks. 😟 I had them check my Dec 30 appointment😠 only 1 appointment on the schedule. I am furious, but hey at least ideal image got their money ahead of time.

I had submitted a request to get information on laser facials. The pricing was awesome so I purchased a package.

Love the service here! I got a great deal over BF in 2020 and I just finished to great results. The cleanliness is always great, but especially so through the covid season. The staff is very professional and accommodating. 10/10 recommended.

Excellent

I had a great experience. 👍

It was great, I had a cool sculpting treatment, the staff was very nice and explained everything. I was in no pain and even dozed off while getting a treatment done.

I felt rushed thru the process, especially reading the contract for membership. I didn't get the "full" answer to my question, and then received a better offer by email the following day and prices wouldn't be adjusted. Opted for financing and the services were paid for before they were even scheduled to be preformed (several weeks before). If I had time to properly read the contracts for services and membership I would have used another company that was less expensive where I could have actually talked to someone in the local office not a random rep that may or may not have been in the USA.

Not good. By the phone they told me it was my last appointment and when I got there, told me my last appointment was the last one I had before so I have to pay now for re touches ? ??

I have been coming here for photo facials and relaxers. The staff is so friendly and always makes me feel like a priority. They never make me feel rushed to silly for asking questions. I recommend them to all my friends. Kim has been a big help in listening to my concerns that I want fixed and getting me results I am satisfied with.

I always have the most amazing experience at Ideal Image off of Pacific! I always go to Kim Castor! She always makes me feel comfortable and Is great at what she does! Bye bye hair!

Had two services done including hair removal and they are amazing! Only regret is that I didn’t get it done soon. Seriously so satisfied!

It hurt but it was worth it

I have had appointments since March. The results on my face are in line with what I desire. The staff is pleasant to talk to. I have yet to have a negative appointment or experience with them.

I’ve been told 3 different times that I would be reached out to about my appointment cancelation issues and Ally lending related issues and nobody has contacted me or reached out to me. This company is out to get your money and have shown over and over again that assisting customers and following through with tasks are not their priority.

All the ladies are extremely nice, friendly, and professional. I feel perfectly safe during my visits because it’s very clean. I would highly recommend this place to any friend or family member. I always leave feeling more confident about myself.

I've been receiving laser treatments from Ideal Image for over 14 months now. Everyone has been very kind, attentive, and understanding, and I've experienced fantastic results.

Kim NP is absolutely wonderful!!

The consultant when above and beyond to make sure I got everything I needed and wanted. Instead of paying for each hair removal separately, she offered the bundle of the hair removal areas that I wanted. All this is before my first appointment, which they were able to get me in the next week instead of having to wait weeks or months I am excited for my first appointment !!!!!

Fantastic

I enjoyed my consultation with Kimberly furlough. She was attentive, shared all the information I needed and answered all my questions

I was told my laser hair removal appt was covered under my original plan when I scheduled my appt just to show up and be told I have to pay because it was outside of my plan.

Laser hair removal is NOT a fun experience but WOW are the results worth it! What’s more, Mandy at Omaha’s Ideal Image is so careful, skilled, and warm that she has me laughing DURING treatments at some of her funny stories. She definitely knows what she’s doing - minimizing the discomfort and accommodating my concerns. I always request her for my appointments because I know I’ll be in great hands.

It was my first time with this procedure and they made it very clear what was going to happen before, during, and after. I was nervous and they let me proceed at my own pace.

Friendly, informative and quick!!

This is the third time I have been to this location in Omaha, Ne but the first for the cool sculpting and had the best experience. The nurse was very professional, thorough in the explanation of what to expect during and after the procedure and how to manage my after cares. Every visit with the Omaha team is really a wonderful experience as the whole team is very professional and always have an upbeat attitude.

Every appointment is fast and very professional. So happy I decided to get services from Ideal Images!

Wonderful!!!

Professional, friendly,clean,

The “lady” that did the consultation was beyond rude! She seemed like she had a million other things that she would rather be doing than her job. Her attitude was one of almost contempt. Very abrasive and although your prices were fair. I would rather pay more and go somewhere that the personnel is not so hostile

Asked questions about my redhair and likelihood of laser treatment working. Unable to get a clear answer over video call, which I understand. Asked about in person consultation the sales rep made it seem as though I could not do an in person consultation. Was being pressured into signing up for the $3000 packaged and told that if I get to my appointment and the nurse said it wouldn't work on my hair I could get a refund. Asked to get the quote emailed. I was interested in seeing the contract and the refund policy. Sales rep abruptly said she would email, and hung up. I never received my quote via email. Clearly the sales rep did not care about my concerns, and was only interested in pressuring me into buying a service that may not be a good fit for me. Totally turned off from ideal image and have already spread the word to multiple other people who were interested in laser hair removal about the horrible experience with the sales rep.

First time here and I’m in literally amazement. So quick as well. Thank y’all very much!

Went in with my first appointment. I had tried laser hair removal at a different company and was not satisfied with my results. Tara was extremely professional and told me about the different types of lasers. She made me feel really comfortable and continued talking to me to try to take my mind off the procedure (very sharp rubber band snaps). I was out in less than 20 minutes.

Everyone is always so professional, welcoming, and informative. I genuinely appreciate everyone that I have encountered at your Omaha location, such lovely people.

Had my first hair removal appointment a couple weeks ago. When I left I wasn't fully satisfied because I had higher expectations i guess but after a couple days all the hairs magically disappeared and not yet returned. Very impressed after just one visit. I will continue to go every 6 weeks through the course of my payment plan. Not too mention I was literally in and out within minutes. Amazing!

Very professional in and out quickly

Kim does an amazing job

Always friendly! They get me right back at my appointment time and I’m in and out. Good results so far also!

Tara is amazing! She made me so comfortable, the process was easy and quick. 10/10 every time!

Everyone was so nice and informative from the moment I walked in the door until the moment I left. The nurse who did my treatment was incredibly kind and helpful, made me actually feel comfortable in a not so comfortable situation.

Great results! Love the staff here as well. Super friendly and amazing!!! Highly recommend.

Great service, and friendly front desk staff

Excellent service.

Very friendly the lazor tech do such a great job

The team member that worked with me today was great, this was my first visit to this location. She could tell that I wasn’t super happy with my total treatments and is going above and beyond to try to remedy the issue for me and hopefully not require as many touch ups in the future.

Amazing results and a great friendly helpful staff!

Very professional, clean, and comfortable.

I saw Kim for laser hair removal. She made me feel very comfortable in what could have been an awkward situation. The staff up front was friendly and sweet. I would recommend this place to any of my friends or family.

Love this place they are kind professional and completely understand what I need. Love them

I have tried numerous times to get a full refund after canceling to their conditions. I have canceled appointments multiple times with the company still calling me to confirm times. I do not recommend this business. I will be contacting the BBB.

Tara did my 2nd cool sculpting treatment today. I was just scheduled for a follow up but she managed to fit me in which was great. Not at my full result time period yet but do see a slight difference 👍

Practitioners are kind and professional. Clinic is clean. Results are fantastic!

I came in for laser hair removal. 2nd session took a lot less time than the 1st. I'm very pleased with the results so far. The technician was very nice and treated me with care and respect. She did a very thorough job.

Excellent. I had laser hair removal and even tho I’m not done with the treatment the progress is extremely noticeable. The staff is friendly and they have been good at reminding me about appointments and rescheduling when my job gets in the way.

The gals there made me feel so incredibly comfortable in an uncomfortable situation. So so so very friendly

Felt very comfortable during my session and look forward to my next visit!:)

Nurse was totally professional and made me feel super comfortable. Process was quick and easy! Highly recommend ideal image to anyone looking for quality permanent hair removal!!!

Mandy esterling is the best. She gives excellent service and makes sure you understand everything! All the staff at ideal images rock!

Excellent service !

⭐⭐⭐⭐⭐

Great place!

Knowledgable professionals providing care that make the experience comfortable and efficient

I had a great first time experience!! The staff was very friendly and did such a great job at calming my nerves, will definitely be back.

Had a great first experience! I had never gotten injections before and they were very professional and reassuring. The front office staff was very welcoming!

What a great experience!! The staff at Ideal Image are absolutely wonderful! The front desk staff did an amazing job of educating me on Dysport and were so friendly and helpful. And, the nurses were wonderful and walked me through the process step by step relieving the slight anxiety I had. THANK YOU to the team at Ideal Image!

Very nice stuff. Seemed professional, but down to earth

HORRIBLE CUSTOMER SERVICE! I have gotten laser hair removal from ideal image (Towson, MD) for 3 years without issues. I recently moved to Omaha and transferred lifetime membership to this location. The first treatment was fine but with the second one I got a horrible burn and still have scars. The nurse who worked on me was clearly not trained. There was no change in settings and I had no additional risk factors such as sun exposure. I went back to them the next day and they connected me with the 'medical team' and lady called me and apologized and promised to 'check on me' in a few days. This was two weeks ago and I have received zero calls, text or zero emails. All they could offer to me was to apply this really potent steroid to my burn which I being a doctor know is not the right thing to do. Please be very careful! Side effects happen in the field of medicine all the time but its about how they are responded to. This is the worst customer service I have ever experienced. There was no dermatologist who could talk to me or follow up to see if I am left with scars. They only cared about the money which they got from the treatment. And they do charge A LOT of money, even the 'lifetime membership' is scam its still 120$ for just the face per session. I will for sure not go back to this place who has no decency to follow up on customers after they have a thermal burns and have no decency to compensate in any way.

I've had a few treatments here and have always been extremely pleased. The staff is great and treatments are very effective.

I will never work with this company again. I was unable to get any help from anyone for 4 months, had to work with the bank to cancel. There was no communication from you or consideration on the timeline agreed upon. I feel like you are crooks and have been deceived and cheated out of the treatments I had been promised about by the consultant.

I had a cool sculpting treatment done and the team was very professional, informative and made sure I was comfortable for the duration of my long treatment. The treatment didn't hurt at all and I received a follow up call to check in how the area was feeling the next day. Highly recommended! Wonderfully caring (and fun) staff!

I am about halfway through my treatments. My experience has been great so far! Comfortable environment and have seen so much progress even after my very first visit! Highly recommend.

I worked with Kim and had Ultherapy done....a birthday gift to myself as I embark on my adventure into my 50's. She was so nice and professional...she explained exactly what the procedure does, how it works, what results are typically seen and when to expect seeing results. On my second appointment I bought a lifetime membership and already have my next sessions booked for BBL ! The manager, receptionist and Kim were all so welcoming, professional and I really felt comfortable there. I can't recommend this place enough! Thank you, ladies!

Had my second appointment today with Kim. She was super professional and friendly, we ended up chit chatting the entire time I almost forgot I was getting laser hair removal!!

I love how comfortable and cared about I feel during my treatments. Everyone is friendly and communication is great!!!

Very clean office, excellent customer service, covid regulations followed perfectly,very happy with the services.

professional, timely and friendly

My phone consultant was professional and understood my needs

Kim was awesome

I had a great experience!! I was in great hands and can’t wait to come back!!

Jamie was incredibly professional and knowledgeable. From my guest interaction with Ideal Image I knew I'd be in good hands. Jamie was wonderful and made me feel comfortable every step of the way. I'd highly recommend Ideal Image and Jamie to anyone!

Ideal Image is wonderful! Friendly staff, good communication, and quality services!

Nice place, nice people, and good quality. But the hair removal was more painful than i expected.

Had a great consultant. Answered all questions and patient and thoughtful. Looking forward to my treatment.

I had a great experience today getting Volluma! The girls were so sweet and answered any questions I had. I can’t wait to come back to see Kim!

WATCH OUT!!!!!!!! They set you up with the purchase package!!!! I purchased a package and had several great experiences with them. I was told last week that my account was flagged by corporate as being nearly paid and if I was willing to pay it off completely, I would get a discount. I figured, why not, they are good people. On my next visit, they didn't do an area that they normally did. I realized it when I got and called them and they told me to come back. They said that area was never worked on and they were going to bring out my chart. That area has been worked on several times by them and others. They were rude and disrespectful. I asked for the manager and she said, "I am the manager". Do NOT ever pay these people their full payment before receiving your services! I got up and walked out. They showed their true colors. When they told me to come back, it was a setup. They were waiting for me to try and get more money. There are a lot of other places, I would never recommend this place to anyone.

Awesome and friendly. Saw an immediate reduction in hair

I had botox & voluma done with Jamie and so far I'm loving the results! If I could figure out a way to post pics I will

Such a wonderful experience and great staff! Jamie was so efficient and informative during my session.