Albany (Colonie)

59 Wolf Road
Suite 5
Colonie, New York 12205
518-213-4575

CURRENT PROMOTIONS

Sun CLOSED - CLOSED
Mon 9:00am - 6:00pm
Tue 9:00am - 8:00pm
Wed 9:00am - 8:00pm
Thu 9:00am - 8:00pm
Fri 9:00am - 6:00pm
Sat 8:00am - 5:00pm

All of us at Ideal Image are proud to make Albany, NY the home of one of our newest laser hair removal clinics. Our Albany laser hair removal team of specialists are standing by and ready to answer all of your questions.

Our expert team of nurses and physician assistants have been extensively trained at our Cosmetic Institute in a range of services including Laser hair Removal, CoolSculpting®, Ultherapy®, BroadBand Light™ Therapy(IPL) , and Injectables including Botox®, Juvéderm®, and Restylane®. No matter what your reason is for coming to us, we’re always ready to help you feel like the best version of you.

If you live in the Albany, New York area and have been considering laser hair removal as a method of getting rid of unwanted hair, watch our video below and take a look inside of Ideal Image Laser Hair Removal.

4.5/5
4.5 /5
159 Reviews

Google
5.0/5
Jun 4, 2021
Google Ideal Image Albany
Amber energy an vibe was so comforting she’s very knowledgeable of what she’s doing and explains as she goes, i will request her for my following appointments!!!
Google
5.0/5
Jun 1, 2021
Google Ideal Image Albany
Terina has now done 3 of my treatments and she is gentle, talks to you the whole time, and makes you super comfortable. I highly recommend anyone who comes here to recommend her!
Google
5.0/5
May 25, 2021
Google Ideal Image Albany
I was hesitant at first to do laser treatments, but after the ladies at Ideal Image talked me off a ledge, I started it! I had another treatment today with Amber, and she honestly made me feel so comfortable, talked me through the whole process, and made my experience 100x better than I could’ve imagined!
Google
5.0/5
May 21, 2021
Google Ideal Image Albany
I went once before and it was just okay. Tried them a second time and had Terina and she is AMAZING! Great communication and gives you exactly what you want. I highly recommend her.
Google
5.0/5
May 18, 2021
Google Ideal Image Albany
Everyone is so nice and friendy, but Leigh-Anne is amazing! They walk you through every step, and answer all your questions with a lot of patience and a smile. Definitely recommend. Consultations are free!
Google
2.0/5
May 18, 2021
Google Ideal Image Albany
I had signed up fo cool sculpting during the COVID deal, where I was supposed to receive a 36 month interest free loan. I selected and signed for the 36 month interest free loan that my consultant had told me to. However that is not what I received. I have now been charged a ton of interest to my account. I honestly only tried cool sculpting because of the deal and would not have tried it otherwise. I had very minimal results with 8 sessions and am losing more with my exercise routine that I had started many months after my last treatment. If I had received the deal, I probably would be okay with not losing much, but I have tried contacting ideal image through the location and their consultant at least 6 times to have this fixed. They keep saying I have to contact my loan borrow even when I tell them how my loan borrow tells me to contact them. I have left emails and messages and still have not received a call back. I am very dissatisfied with my experience because I am having to pay more than I was quoted and I did not lose inches or the 20-30 pounds that my consultant had told me I would lose. I had only lost about 3-4 pounds and .5 inch from my 8 sessions of cool sculpting.
Google
5.0/5
May 17, 2021
Google Ideal Image Albany
Leighanne was great. Very friendly and professional.
Google
5.0/5
May 16, 2021
Google Ideal Image Albany
I got laser hair removal and they made me feel very comfortable
Google
5.0/5
May 15, 2021
Google Ideal Image Albany
Service is excellent! Leige Anne is friendly and professional!! Highly recommend this facility.
Google
5.0/5
May 13, 2021
Google Ideal Image Albany
Every time I go ,I leave feeling more self-confident and ready to take on the day ! And Amber made my day !!!
Google
5.0/5
May 12, 2021
Google Ideal Image Albany
Went in today for my laser hair removal appointment and had an amazing experience! Amber was very professional and did a great job. Highly recommend.
Google
5.0/5
May 10, 2021
Google Ideal Image Albany
Terina is the sweetest. She is thorough, friendly, and makes me feel comfortable.
Google
5.0/5
May 7, 2021
Google Ideal Image Albany
Great staff! Very friendly and knowledgeable about procedures
Google
4.0/5
Apr 27, 2021
Google Ideal Image Albany
the bbl treatment was more painful than I expected. Apparently I am sensitive to things on my face. While I'm looking forward to better skin, I'm not looking forward to the next treatment. ouchy
Google
5.0/5
Apr 26, 2021
Google Ideal Image Albany
Everyone is always very friendly and I love how quick the appointments always are.
Google
3.0/5
Apr 26, 2021
Google Ideal Image Albany
Too expensive.
Google
5.0/5
Apr 25, 2021
Google Ideal Image Albany
Very nice staff, loving the results so far!
Google
5.0/5
Apr 19, 2021
Google Ideal Image Albany
It went really well. Everyone was patient, accommodating, worked with to figure out the best installment payment I could afford.
Google
5.0/5
Apr 15, 2021
Google Ideal Image Albany
It was a very pleasant experience and can’t wait to see the results. The people were very nice and friendly
Google
5.0/5
Apr 14, 2021
Google Ideal Image Albany
Terina was amazing! Requested her for my next appointment 🙂
Google
5.0/5
Apr 14, 2021
Google Ideal Image Albany
It was fast, easy and Covid-19 protected. My nurse was wonderful and the staff is polite and professional.
Google
1.0/5
Apr 13, 2021
Google Ideal Image Albany
Inconsistent results as each time I have an appointment I have a different girl who treats the areas differently. Also they schedule furthest available time and don't have appointments available so you push your treatment back even further. Over booked and unstaffed by the sounds of it because they have called me two different times to reschedule me, further pushing back my over due apt to get the optimal results. After this I actually got burned, would never recommend this place to anyone!!
Google
5.0/5
Apr 9, 2021
Google Ideal Image Albany
Just got my first ever lip injections today at Ideal Image with Terina. They took care of me A-Z. They made me feel comfortable and right at home, and they were happy to answer any questions I had. The staff is so friendly! The numbing cream that they used was amazing, I did not feel a thing! Totally painless. Terina listened to exactly what I wanted to see, and produced amazing results, just what I asked for. She was a doll to work with and I can’t wait to go back!
Google
5.0/5
Apr 8, 2021
Google Ideal Image Albany
Excellent, incredibly professional.
Google
5.0/5
Apr 5, 2021
Google Ideal Image Albany
Was beyond nervous after gotten a burn from another facility. Let me just say, today’s experience at your facility almost pain free!! All of my worries and apprehensions are now gone! Totally ready for my next session ☺️ Thanks
Google
5.0/5
Apr 5, 2021
Google Ideal Image Albany
Very clean pleasant office, friendly and professional stuff.
Google
4.0/5
Mar 25, 2021
Google Ideal Image Albany
Friendly, confident, clean
Google
5.0/5
Mar 24, 2021
Google Ideal Image Albany
I had an ultherapy brow lift and lower face.my experience was painful but I loved it
Google
5.0/5
Mar 24, 2021
Google Ideal Image Albany
AMAZING!!
Google
2.0/5
Mar 22, 2021
Google Ideal Image Albany
I give Katie a 10 plus! She is sweet, professional and very knowledgeable. My only issue is with the corporation, the corporation that thinks one sale is good for all. Well it’s not. the price of 15.00, Per unit for Botox is terrible. Yes Katie explained the amazing 8.90 per unit. But it doesn’t work for all. At least 10.00 per unit for people who can’t do the 250.00 down and then the cost of the 8.90 per unit. Even though I really like Katie I will seek Botox elsewhere, unless the corporation people can make it affordable for all. Sincerely Cherie C
Google
5.0/5
Mar 19, 2021
Google Ideal Image Albany
Leigh Anne P is amazing!! I’ve had a few different services now with her and just signed up for more. She’s very knowledgeable and trustworthy. The communication is great for scheduling, appointments and promotions.
Google
5.0/5
Mar 17, 2021
Google Ideal Image Albany
The nurse that worked with me was fabulous she took her time and really paid attention to what I wanted
Google
5.0/5
Mar 17, 2021
Google Ideal Image Albany
Ideal Image Albany is great! Everyone is so friendly, professional and makes you feel comfortable. Terena is fantastic. I would 100% recommend this place!
Google
1.0/5
Mar 15, 2021
Google Ideal Image Albany
This review pertains to their HQ, not the Albany location.The sales representatives of this organization are misleading and dishonest. I was assured I was be able to get an appointment prior to my moving date and that was not the case. I now live hours away making it nearly impossible to get to my appointment. Calling customer service doesn't help because they refuse to help with a refund based on contract contraints even if their sales representatives breach the contract. What they are doing is a scam.
Google
3.0/5
Mar 14, 2021
Google Ideal Image Albany
Not happy with follow up/touch up appt. for Botox.
Google
5.0/5
Mar 8, 2021
Google Ideal Image Albany
Very awesome. Employees are amazing
Google
5.0/5
Mar 5, 2021
Google Ideal Image Albany
Everyone from start to finish makes you feel comfortable and welcomed. They are so professional and the results are amazing! I would highly recommend Ideal Image to my family and friends!
Google
5.0/5
Mar 4, 2021
Google Ideal Image Albany
Incredibly professional! I am thrilled with the outcome of my customized injections! Highly recommend! Clean, curtious and experienced!
Google
5.0/5
Mar 3, 2021
Google Ideal Image Albany
I love this place!! The staff are all so knowledgeable and friendly. I feel very comfortable coming here, their COVID precautions exceed many places I’ve been to. Space is clean & professional! To top it off the procedures I’ve been getting are game changers, don’t walk- run to get your appt. A++
Google
5.0/5
Feb 26, 2021
Google Ideal Image Albany
Great work. Personalized my hair removal to include difficult spot. I was late and though Pressed for time they proceeded with my treatment anyway. Thank you!
Google
5.0/5
Feb 24, 2021
Google Ideal Image Albany
The consultant was very friendly and explained the procedure to me and what to expect. I am looking forward to my service.
Google
5.0/5
Feb 24, 2021
Google Ideal Image Albany
Great service!
Google
5.0/5
Feb 24, 2021
Google Ideal Image Albany
Leigh Anne Plemenik at the Albany location is the reason I love Ideal Image. She truly listens to what I am looking to accomplish and recommends exactly what I need. Not more... just what I need to get the right results. She makes excellent recommendations. As a sidenote she is very patient and has actually tremendously helped me get over my fear of needles. The staff is also very professional and helpful. Always a positive experience!
Google
5.0/5
Feb 23, 2021
Google Ideal Image Albany
Is great. Very professional staff. Results are great
Google
5.0/5
Feb 19, 2021
Google Ideal Image Albany
Very professional and very kind a lovely place I will come back again fo sure. Thanks a lot
Google
2.0/5
Feb 18, 2021
Google Ideal Image Albany
two stars are for the first person who scheduled me for my consult, she was lovely! i am very interested in laser hair/fillers but this company will take advantage of you. the consult itself was almost embarrassing. the representative was uneducated in her field and was honestly a little rude. their scripting pushes sixteen sessions for laser which is almost twice as much than anyone would need. when asked to quote without the package, i was met with confusion and dismissive words. the entire time i was extremely friendly and that seemed to just annoy her, the consultation lasted about thirty minutes and was just a very belittling experience. none of the discounts previously discussed were applicable. i am prepared to invest thousands of dollars in myself but not with company.
Google
5.0/5
Feb 16, 2021
Google Ideal Image Albany
Shawna is awesome! She made me feel very comfortable, and talked me through the whole lip filler process. She also answered all of my questions. A pleasure to be in the Albany office
Google
5.0/5
Feb 1, 2021
Google Ideal Image Albany
Excellent customer service - always. It is a pleasure being a client of Ideal Image!!!!!
Google
5.0/5
Feb 1, 2021
Google Ideal Image Albany
Was great. I love zoom for consultation
Google
4.0/5
Jan 28, 2021
Google Ideal Image Albany
Marissa was able to answer some questions that I had for a while and Katie was fantastic during my BBL treatment
Google
5.0/5
Jan 27, 2021
Google Ideal Image Albany
It was an excellent experience. Thank you April, thank you Holly.
Google
5.0/5
Jan 19, 2021
Google Ideal Image Albany
Shawna was amazing! Made my first time a breeze. Really makes you feel comfortable and at ease. Shes great!
Google
5.0/5
Jan 12, 2021
Google Ideal Image Albany
Katie was awesome they have such great service she was super fast and so nice 🙂 !!
Google
5.0/5
Jan 6, 2021
Google Ideal Image Albany
The ladies are always professional, but personable. I've had my cheeks and neck done and so happy about it, now getting my arm pits done. Thank you for helping me look the best I can be.😁😁
Google
5.0/5
Dec 27, 2020
Google Ideal Image Albany
I am obsessed with how amazing Katie’s work is! So I am pretty new to the whole filler thing. I got my lips done less than a year ago by a plastic surgeon that really did a bad job. I started to notice that my top lip was uneven and I needed to get more filler so I made an appointment at Ideal Image with Katie, And OMG!! She was super sweet and professional. She really took her time and is a true perfectionist. It is really hard to find someone that does a good job at filler especially in this area. I took a chance and just made the appointment and I’m really happy that I did. I wanted a nice full lip and she even made my border and shape perfect! Absolutely no complaints and I highly recommend her! Amazing!!!!!!
Google
5.0/5
Dec 22, 2020
Google Ideal Image Albany
I haven’t booked my appointment yet... But I was really grateful that my contact was able to find a way for me to afford my procedure. I am so grateful for that!
Google
5.0/5
Dec 21, 2020
Google Ideal Image Albany
Hadn’t heard the greatest things but I like to check things out for myself and I had a great experience. Katie is amazing I have gone multiple times since this first review and she is accommodating and understanding never rushes me and the results are amazing.
Google
1.0/5
Dec 20, 2020
Google Ideal Image Albany
The staff was friendly and professional unfortunately the result from the botox are not good. I had purchased 75 units at a discounted price which was more than I have ever gotten. The results for the 1st doses for the 11 did nothing at all. 3 months later I received the remaining units. Against my better judgement I allowed her to inject in the areas above my eyebrows. I told her the reason I did not want her to put the botox in those areas as it caused my eyes to be puffy and eyebrows to look low and heavy...I have had better results getting 40 units.
Google
5.0/5
Dec 11, 2020
Google Ideal Image Albany
Great, professional!
Google
2.0/5
Dec 7, 2020
Google Ideal Image Albany
Coolsculpting did not work at all. Not even a little. At my follow up appointment in Albany (Colonie), NY, the staff could not find my before pictures to compare with the after photo. They said they’d get back to me and have not returned my calls in weeks. My results were consistent with ratings online. I will call corporate and join the other reports to BBB if I do not hear some resolution given they lost my photos. 11/23/20: I have received no correspondence despite my attempt to call twice more since this review was published and the company replied they would reach out to me. Have not yet heard back from anyone. Awaiting a return phone call from the manager Nicole. 12/7- Trued calling again, still no return phone call.
Google
5.0/5
Nov 30, 2020
Google Ideal Image Albany
Totally recommended!! Leigh Anne explained everything , she made me feel comfortable and I love the results!!
Google
5.0/5
Nov 30, 2020
Google Ideal Image Albany
Very pleasant experience. Organized, excellent customer service, will be back.
Google
5.0/5
Nov 23, 2020
Google Ideal Image Albany
I had couple of treatments in the spa, from Botox, Coolsculping to Ultherapy. The staff attention and knowledge about the treatments are very well tune to your needs and health. The friendly environment and follow ups after treatments show how they care about you to achieve the results that you want. It is a great spa of high specialize staff is a great choice to go.
Google
5.0/5
Nov 23, 2020
Google Ideal Image Albany
Shauna was amazing for laser hair removal! Very knowledgeable, kind, efficient, and made me feel comfortable!
Google
5.0/5
Nov 17, 2020
Google Ideal Image Albany
Sweetest staff, super friendly! You can tell they love what they do. Nicole at the desk answered all my questions swiftly with compassion, understanding and confidence! Will definitely be back!
Google
5.0/5
Nov 6, 2020
Google Ideal Image Albany
Consultant was very helpful in letting me know exactly what I needed and about the pricing
Google
5.0/5
Nov 5, 2020
Google Ideal Image Albany
Stellar experience! I have been here twice now and the team has taken great care in making me feel welcome, answering my questions, and providing through laser treatments. Marissa has been so kind when checking in and out, and my nurse, Leigh Anne, goes out of her way to explain the process and ensure my comfort. I am very happy I chose this location for my laser hair removal needs!
Google
5.0/5
Nov 2, 2020
Google Ideal Image Albany
I primarily see Leigh Anne who is exceptionally skilled. She has a tremendous eye for the right aesthetic. She makes recommendations and never lets me “overdo it”. It is such a professional environment—She has even helped me overcome my extreme anxiety about needles. I could not be more pleased with the results!
Google
5.0/5
Oct 31, 2020
Google Ideal Image Albany
Very happy!! Wish I'd done it a longtime ago!!
Google
5.0/5
Oct 28, 2020
Google Ideal Image Albany
Great experience with Terina who was so gentle and made me feel comfortable during the whole experience. Leighanne is also amazing And an amazing trainer. Highly recommended
Google
4.0/5
Oct 28, 2020
Google Ideal Image Albany
Shauna the nurse technician was incredible! I had many areas done (chest, upper & lower leg, underarms, bikini and chin/neck) and the appointment lasted for 2 hours. She made me feel so comfortable and relaxed even though at times the treatment itself can be uncomfortable. The room was very clean given new health codes with COVID. Although I do agree that the pricing can be high. When i first came to IDEAL i felt like I was wasting my money by just getting chin and neck. However, this time around I was able to take advantage of the 5 areas promo AND was able to get a current customer discount. They also had quite a few other promos going on for Full leg, and the 70% off promotion. If you can take advantage of the promos like I was able to, then I really believe the treatments are worth it. I have dark/course hair, and honestly, this is just something that makes me feel more comfortable and provides a convenience. Overall I would recommend. I think the benefit comes from being able to have larger areas completed.
Google
5.0/5
Oct 27, 2020
Google Ideal Image Albany
I love this space! Extremely accommodating to my schedule. Ive had two different nurses so far and both have been excellent. Efficient and so kind. I always look forward to coming here for my hair removal treatments.
Google
1.0/5
Oct 23, 2020
Google Ideal Image Albany
I had a great meeting with my consultant and purchased $6,000 worth of services but can’t get in till Dec and haven’t heard from anyone in a week about actually getting in to have these services performed - you took my money but I’m supposed to wait two months to receive the service? Not a good first impression.
Google
5.0/5
Oct 23, 2020
Google Ideal Image Albany
Very friendly, accommodating, professional staff that makes you feel comfortable
Google
5.0/5
Oct 19, 2020
Google Ideal Image Albany
Love love love my laser hair removal treatments! Such a knowledgeable and professional group.
Google
5.0/5
Oct 16, 2020
Google Ideal Image Albany
I have had two treatments so far and the staff has been amazing. The technician Katie is very friendly and professional. I had an emergency and had to cancel my appointment and the staff was able to squeeze me in the next day. They have all around been great!
Google
5.0/5
Oct 14, 2020
Google Ideal Image Albany
I've been coming to ideal image for over a year now for laser hair removal and have had excellent experiences each time. Great patient care here! I would highly recommend. .
Google
5.0/5
Oct 14, 2020
Google Ideal Image Albany
So far Ive had one area completed and have enjoyed the experience and results so much that I just HAD to come back for a second area! Today was my first appointment and the staff is just as friendly and knowledgeable as always. I will always love Ideal Image!!!
Google
5.0/5
Oct 14, 2020
Google Ideal Image Albany
Today, I was running a bit late but they were able to take me at a later appointment no problem! Then I arrived early and was able to come right it. Every time the customer service is great👍
Google
5.0/5
Oct 14, 2020
Google Ideal Image Albany
Wonderful experiences!
Google
5.0/5
Oct 9, 2020
Google Ideal Image Albany
Amazing, friendly staff. I have been treated for laser hair removal and the technician was so sweet. I also received filler and Botox and my nurse was amazing! So friendly and wanted to make sure I got the results I was looking for, very hard to find injectors that are so concerned for not only your health but the look you are going for. 10/10
Google
5.0/5
Sep 22, 2020
Google Ideal Image Albany
Very pleasant
Google
3.0/5
Sep 18, 2020
Google Ideal Image Albany
Friendly staff. Found their assistance encouraging to finding solutions for consequential issues I been addressing. More specifically, directing me to someone within the company who may help find better treatment solutions for me. Things have yet to be resolved, likely due to recent events (😷), but this location seemed appeasingly reassuring.
Google
5.0/5
Sep 12, 2020
Google Ideal Image Albany
Very friendly, knowledgeable, and courteous staff.
Google
5.0/5
Sep 11, 2020
Google Ideal Image Albany
Great as always
Google
4.0/5
Sep 11, 2020
Google Ideal Image Albany
Friendly staff on time appointments.
Google
5.0/5
Aug 24, 2020
Google Ideal Image Albany
very good customer service, I felt comfortable the whole time, def would recommend to anyone
Google
5.0/5
Aug 17, 2020
Google Ideal Image Albany
My technician was friendly and thorough during my treatment. Great to have when you are getting private areas treated. Thank you!
Google
5.0/5
Aug 3, 2020
Google Ideal Image Albany
They are very professional and akways make sure I'm comfortable.
Google
1.0/5
Jul 24, 2020
Google Ideal Image Albany
The staff that helped me were great but my results were terrible. I was not happy with the results and when asked after spending the amount I did, I was informed that with further treatment I would have to pay even more each time I returned. I have not returned since the last time I had to pay an additional amount.
Google
5.0/5
Jul 21, 2020
Google Ideal Image Albany
Wonderful
Google
5.0/5
Jul 10, 2020
Google Ideal Image Albany
Everyone there is so nice and helpful! 🙂
Google
5.0/5
Jul 3, 2020
Google Ideal Image Albany
She was knowledgeable what the information u give me and very nice
Google
5.0/5
Jun 29, 2020
Google Ideal Image Albany
Super fast response time and honest people! I was interested in laser tx but was given a very thorough and honest explanation that I would not be a good fit for the treatment given my red hair. Thank you for your expertise! Hopefully technology continues to advance and I will gladly be a repeat client!
Google
5.0/5
Jun 27, 2020
Google Ideal Image Albany
I was very pleased and comfortable and it was not as painful as I thought the person who did my treatment made me feel easy during the process and explained everything to a better understanding
Google
5.0/5
Jun 11, 2020
Google Ideal Image Albany
Very clean, efficient & provided a sense of comfort during the reopening process! Thankful for the kind staff & clinician / nurse :
Google
5.0/5
May 16, 2020
Google Ideal Image Albany
It was easy and informative
Google
5.0/5
May 14, 2020
Google Ideal Image Albany
Amazing and very informative
Google
5.0/5
Mar 12, 2020
Google Ideal Image Albany
I go for laser treatment, and the nurses are kind and efficient. They really try and make you feel welcome and comfortable by always offering coffee,tea and water. I highly recommend this place. I particularly like Sierra and Katie they are both very quick and make treatment go easily. A consolation appointment is free!
Google
5.0/5
Mar 11, 2020
Google Ideal Image Albany
Great staff