Cleveland (Mayfield Heights)

1501 Golden Gate Plaza
Mayfield Heights, Ohio 44124
440-499-4076

Current Promotions

Monday 08:00am - 06:00pm
Tuesday 08:00am - 08:00pm
Wednesday 08:00am - 08:00pm
Thursday 08:00am - 08:00pm
Friday 08:00am - 06:00pm
Saturday 08:00am - 05:00pm
Sunday Closed - Closed

All of us at Ideal Image are proud to make Mayfield Heights, OH the home of one of our newest laser hair removal clinics. Our Mayfield Heights laser hair removal team of specialists are standing by and ready to answer all of your questions.

4.5/5
4.5 /5
330 Reviews

Google
5.0/5
May 17, 2022
Google Ideal Image Mayfield Heights
Everyone was so nice and professional! Devonne Love-Moore was a huge help, and she was very patient with me and my questions. Everything was thoroughly explained, and I’m VERY happy with the service I received. The deals they offer are essentially tailored to your needs. I’m going with the VIP membership and saving money by doing so; I will absolutely be using it (:
Google
5.0/5
May 17, 2022
Google Ideal Image Mayfield Heights
My zoom meeting was pleasant and professionally
Google
5.0/5
May 16, 2022
Google Ideal Image Mayfield Heights
Awesome people and love my results!
Google
5.0/5
May 16, 2022
Google Ideal Image Mayfield Heights
Great experience every time I come and it’s always fast the ladies are super professional
Google
5.0/5
May 10, 2022
Google Ideal Image Mayfield Heights
I enjoyed my consultation. I feel confident in the process of coolsculpting.
Google
5.0/5
May 9, 2022
Google Ideal Image Mayfield Heights
Love this place! Makes you feel comfortable throughout the whole experience! Definitely would recommend to any and everyone who’s thinking about laser hair removal.
Google
5.0/5
May 7, 2022
Google Ideal Image Mayfield Heights
Love this place!! I was so scared because I read some bad reviews of other offices. I had no reason to be scared! The girls in the Mayfield office are super nice & friendly. My only wish is that I started coming here sooner. ❤️
Google
5.0/5
May 7, 2022
Google Ideal Image Mayfield Heights
Nina was very professional. She made my experience great by engaging with me throughout my entire session. They are lucky to have her!
Google
5.0/5
May 5, 2022
Google Ideal Image Mayfield Heights
Nina CNP was approachable and professional, a pleasure!
Google
5.0/5
May 5, 2022
Google Ideal Image Mayfield Heights
Staff made sure I was well prepared and informed, took the procedure at my pace, and did a great job helping me through my first time. Much appreciated.
Google
1.0/5
May 3, 2022
Google Ideal Image Mayfield Heights
So let me be clear I love the westlake location. Girls there are extremely knowledgeable and kind. I cannot say the same for Mayfield. My first bad experience I came in for coolsculting and ultherapy for my chin. I was told I could do neither and walked out extremely disappointed. Received a call later saying I could get the ultherapy...after wasting an entire morning...so i scheduled elsewhere. Went to book a cool tone and of course they messed up my billing and I am unable to schedule anything even though I have NEVER missed a payment. It has been 1 month since I notified them about the issue and still it is unresolved. Very unhappy with this locations customer service .
Google
5.0/5
May 3, 2022
Google Ideal Image Mayfield Heights
Amazing service! Very friendly!
Google
5.0/5
May 3, 2022
Google Ideal Image Mayfield Heights
Nina was my NP today and she was fantastic . Front desk girls are the sweetest . I highly recommend this med spa
Google
5.0/5
May 2, 2022
Google Ideal Image Mayfield Heights
This was my fist time with fillers and I was a little nervous about it. But that being said Nina was excellent! She was very knowledgeable and patient with me and knew exactly what I wanted and was looking for. Even though my lips are swollen I can tell that I am going to love them!! I will be back for more and can’t wait.
Google
5.0/5
May 2, 2022
Google Ideal Image Mayfield Heights
Geeat experience Nina was so gentle Explained everything Can’t wait to have more done
Google
5.0/5
May 2, 2022
Google Ideal Image Mayfield Heights
Love my experience at Ideal Image! And Nina was so great!
Google
5.0/5
May 2, 2022
Google Ideal Image Mayfield Heights
Awesome group of workers!
Google
5.0/5
Apr 30, 2022
Google Ideal Image Mayfield Heights
The staff is always so nice, cheerful and welcoming. They’ve all made what can be a scary/intimidating treatment, feel like nothing at all. The laser hair removal is always going great! Highly recommend!
Google
5.0/5
Apr 28, 2022
Google Ideal Image Mayfield Heights
I really want to thank Brittany and Shelly for welcoming and making me comfortable and help me through done with satisfied first sessions with them. I meet with Brittany at my second session, and it was awesome because of the satisfied I wanted add another area to my session unfortunately a representative from other location made me feel bad and was not helpful than I talked with another representative and she helped me so I added, so thanks to Rasheeda, İdeal image prices really expensive so I am glad it worth it with my dear providers and hope will the result will be worth it too end of my all session..Megan also kind as representative on the phone however the area which I added sensitive area so I wasn’t sure how it will be go and Brittany made me feel comfortable and I told her way to rubbing and slightly pressure after each laser shot decrease the pain of laser area. Unfortunately she said she is going another location and I wasn’t sure how will be my next session and my next session I saw another provider sadly I notice when I back home my one (which I saw)of mole hit by laser shot and it was painful then it fell and the area was red..In next session I met with Shelly and I am really glad to meet with her and I noticed good things this time that Brittany and Shelly have same professionally on their customer relationship and on the the job. I got amazing 2 session wit Shelly too. Hope I can get finish done my rest of session with her. She is also so kind, smily and helped me done my session with patiently, and the way which slightly rubbing and pressuring the laser area and I notice this increasing bumps due laser on skin and skin go back normal easily and of course it helps to tolerate pain. She is awesome! I want to big thank my dear providers Brittany and Shelly you both awesome hope you’ll get credit for this satisfied:)
Google
5.0/5
Apr 26, 2022
Google Ideal Image Mayfield Heights
Good
Google
5.0/5
Apr 26, 2022
Google Ideal Image Mayfield Heights
The staff is amazing
Google
5.0/5
Apr 25, 2022
Google Ideal Image Mayfield Heights
Super friendly professional staff
Google
5.0/5
Apr 22, 2022
Google Ideal Image Mayfield Heights
Super professional and friendly! Session was practically painless. Thanks so much!
Google
5.0/5
Apr 21, 2022
Google Ideal Image Mayfield Heights
My experience been amazing
Google
5.0/5
Apr 21, 2022
Google Ideal Image Mayfield Heights
Very knowledgeable and helpful with the technical phone process
Google
5.0/5
Apr 20, 2022
Google Ideal Image Mayfield Heights
My experience with Kerry was delightful 😊 she was thorough in explaining procedures and cost. And resourceful in finding solutions for my financial needs
Google
5.0/5
Apr 20, 2022
Google Ideal Image Mayfield Heights
My whole experience has been great so far. Pricing was lower than every other place I looked into, I was able to schedule an appointment the day of my consultation, and Ashley was such a lovely provider! I felt extremely comfortable and well informed the entire time. I cannot wait to see the results 🖤
Google
1.0/5
Apr 11, 2022
Google Ideal Image Mayfield Heights
The consultant I spoke was rude. I told him I couldn’t make any commitments at the moment but some how we ended up getting ready to signs forms that I denied because as stated. I wasn’t ready to commit. He then says” this is the weirdest conversation I’ve ever had” unbelievable. All because I wasn’t to make his sale!
Google
1.0/5
Apr 6, 2022
Google Ideal Image Mayfield Heights
I'm sharing my experience about about customer service. The ladies that work there are great and the establishment is nice. My issue is with the management team and the 800 customer service. Not only was she rude she hung up on me. I'm unable to finish my treatment due to health reasons. No one from this location called me or communicated any updates concerning my file. I do not like the way this was handled. I will be contacting the BBB concerning my complaint.
Google
5.0/5
Apr 5, 2022
Google Ideal Image Mayfield Heights
So awesome and painless!
Google
5.0/5
Mar 29, 2022
Google Ideal Image Mayfield Heights
Everyone was super friendly and made the experience a great one.
Google
5.0/5
Mar 28, 2022
Google Ideal Image Mayfield Heights
It was great! Answered all my questions, suggested plan that works for me, I am happy! Waiting for my first appointment:)
Google
5.0/5
Mar 26, 2022
Google Ideal Image Mayfield Heights
Absolutely love the people here! Such an easy process.
Google
5.0/5
Mar 24, 2022
Google Ideal Image Mayfield Heights
The Receptionist and clinicians are so kind and warm they make you feel so special
Google
5.0/5
Mar 24, 2022
Google Ideal Image Mayfield Heights
Absolutely amazing experience! The location is very clean with friendly people. Minimal wait times and quick service overall. As for the laser hair removal itself, I can’t believe I waited this long to do this. I have been waxing for 20 years and can only imagine how much I have spent on hair removal services. I finally decided to treat myself to the bikini area and after 3 sessions I was already experiencing about an 80% hair reduction. I just finished my 9th session and probably have a total of 5 fine hairs left. I also just finished my second underarm session; after the first I only had to shave once in a 6 week period. To say I am amazed and impressed is an understatement! I would recommend this to anyone. It’s a life changer and I’m so happy with my experience here!
Google
5.0/5
Mar 22, 2022
Google Ideal Image Mayfield Heights
Just finished having a procedure done Taylor and Mandy were awesome I feel great looking forward to doing more business with them in the future
Google
5.0/5
Mar 18, 2022
Google Ideal Image Mayfield Heights
Everybody that I have worked with here is extremely professional and I am pleasantly surprised with the results I’ve already seen thus far!!
Google
5.0/5
Mar 18, 2022
Google Ideal Image Mayfield Heights
Shelly did A great job explaining the process and doing the procedure. Very good experience
Google
5.0/5
Mar 17, 2022
Google Ideal Image Mayfield Heights
Everyone made me feel very comfortable while getting laser hair removal and very informative. First time going here and will be coming back from Columbus!
Google
5.0/5
Mar 16, 2022
Google Ideal Image Mayfield Heights
Everyone in the office was kind and made me feel comfortable. The procedure was explained and I did not feel pressured.
Google
5.0/5
Mar 14, 2022
Google Ideal Image Mayfield Heights
Ashley was amazing! I never thought I was going to get through and finish my therapy because of my past bad experience but Ashley made it happen for me!
Google
5.0/5
Mar 11, 2022
Google Ideal Image Mayfield Heights
Amazing staff and service. Would recommend the Mayfield location to anyone!
Google
5.0/5
Mar 8, 2022
Google Ideal Image Mayfield Heights
Amazing and so worth it.
Google
5.0/5
Mar 7, 2022
Google Ideal Image Mayfield Heights
The team here is super helpful and kind. I went in for coolsculpting and would highly recommend.
Google
5.0/5
Mar 7, 2022
Google Ideal Image Mayfield Heights
Great experience! Wonderful staff!
Google
5.0/5
Mar 7, 2022
Google Ideal Image Mayfield Heights
Shelley and the ideal image team are exceptional!
Google
5.0/5
Mar 7, 2022
Google Ideal Image Mayfield Heights
Very friendly and welcoming professionals in this branch. Im very happy with how organized and responsive they are. They made the treatment I received an easy, fast, and pleasant experience for me. Also, very happy with the treatment results.
Google
5.0/5
Mar 5, 2022
Google Ideal Image Mayfield Heights
Very friendly people and nurses know what they are talking about. Educated and knowledgeable.
Google
5.0/5
Feb 11, 2022
Google Ideal Image Mayfield Heights
Such a wonderful office! All the girls are great. Office is sqyeaky clean. Been going to this location for the past year and I highly recommend. Worth the price and worth the money. The girls always make you feel comfortable and are knowledgeable about questions I have. So happy I did this. Ask for Brittany, she's awesome!
Google
5.0/5
Feb 9, 2022
Google Ideal Image Mayfield Heights
Stopped by to purchase a treatment for my wife for her birthday and Alyssa at the front desk was very helpful
Google
5.0/5
Feb 9, 2022
Google Ideal Image Mayfield Heights
Overall a great experience! Their front desk associate, I believe her name is Alyssa is the sweetest. I was interested in the packages and she went above and beyond to make sure I understood how they work. I will defiantly be returning
Google
5.0/5
Feb 6, 2022
Google Ideal Image Mayfield Heights
Amazing staff, always very friendly and helpful! The services are also incredible! I am very happy with my results so far😊
Google
5.0/5
Jan 27, 2022
Google Ideal Image Mayfield Heights
Sam was amazing! Very patient and she gave me much knowledge. My appointment was under 20 mins but not rushed. Very great service.
Google
5.0/5
Jan 22, 2022
Google Ideal Image Mayfield Heights
Every nurse that has done my treatment has been amazing. They are all very kind
Google
5.0/5
Jan 22, 2022
Google Ideal Image Mayfield Heights
Brittany is amazing! Makes appointments quick and easy.
Google
1.0/5
Jan 14, 2022
Google Ideal Image Mayfield Heights
DON’T come here. Absolutely horrible service at this location. After paying more than $2000 for laser hair removal I have to shave every day because the results were just unacceptable. The manager was trying to convince me that I got some fantastic results. Thanks but no. Poor customer service and horrible results after taking my money. Wish I never came to the place. Save your money.
Google
5.0/5
Jan 12, 2022
Google Ideal Image Mayfield Heights
The staff was extremely knowledgeable and friendly, but most of all talented. My fillers look amazing!
Google
5.0/5
Jan 11, 2022
Google Ideal Image Mayfield Heights
Marlo was Knowledgeable Professional Personable and Kind! Excellent Person for your Business!
Google
5.0/5
Jan 7, 2022
Google Ideal Image Mayfield Heights
I really like the friendly staff! They are professionals in their field!
Google
1.0/5
Jan 1, 2022
Google Ideal Image Mayfield Heights
Scam I paid over 5000 and no improvements I went in for the cool sculpting. I changed my diet and everything. I’m not a big person I have a mom belly and wanted a change. Ideal image is a scam go get yourself a tummy tuck or plastic surgery. Ideal image should be shut down!!! And people refunded their money!
Google
1.0/5
Dec 29, 2021
Google Ideal Image Mayfield Heights
Awful business - there's no reason to go to this over priced racket of a business when we have better providers of the same services for less. They took and kept $2000 in cash but wouldn't provide services AND refused to give me my money back per the contract - a contract which they sent me by email and denied me access to the same once the link expired. The location made me go through corporate to try and get my money - they denied my request. There's no way I'm letting this go.
Google
5.0/5
Dec 22, 2021
Google Ideal Image Mayfield Heights
A very warm and friendly environment with the beautiful,Talented and over competent highly educated and experienced ladies. They are not pushy and try not to sell you services that you really don’t need. They are so honest and caring. Everything is in order and on time. I love Ideal Image.
Google
1.0/5
Dec 21, 2021
Google Ideal Image Mayfield Heights
I had treatments for my double chin. Then after the last treatment I had Turkey neck - not all attractive and even though I was told my double chin would not come back it did. They offered to take care of it for another $1500.
Google
5.0/5
Dec 20, 2021
Google Ideal Image Mayfield Heights
Everyone was very nice! My service provider, Shelley was great and welcoming. She calmed my nerves and gave me a lot of great information! They called me the day after my appointment to check in and answer any questions I had. Very professional and very clean environment.
Google
5.0/5
Dec 9, 2021
Google Ideal Image Mayfield Heights
The staff members are friendly, knowledgeable and do a wonderful job!
Google
5.0/5
Dec 9, 2021
Google Ideal Image Mayfield Heights
Sam is absolutely exceptional! Highly, HIGHLY recommend coming to her for her Laser Hair removal services! So professional and truly great personality to work with! She makes what can be an uncomfortable procedure a very relaxed environment. I always look forward to seeing her!
Google
5.0/5
Dec 2, 2021
Google Ideal Image Mayfield Heights
Brittany was very friendly and helpful. She explained exactly what was going to happen each step of the way. I was very comfortable because she put me at ease with her positive demeanor.
Google
5.0/5
Nov 30, 2021
Google Ideal Image Mayfield Heights
Fast and easy And the people were very polite
Google
5.0/5
Nov 30, 2021
Google Ideal Image Mayfield Heights
Professional staff with outstanding customer service. I would definitely recommend this center to my friends and family!
Google
5.0/5
Nov 22, 2021
Google Ideal Image Mayfield Heights
Sam is amazing, she makes me feel very comfortable, is very knowledgeable and does not try to oversell me products or services
Google
5.0/5
Nov 18, 2021
Google Ideal Image Mayfield Heights
Great people, very thorough, in and out quickly.
Google
5.0/5
Nov 17, 2021
Google Ideal Image Mayfield Heights
Ashley was great and accommodating!
Google
5.0/5
Nov 12, 2021
Google Ideal Image Mayfield Heights
Everything went well.
Google
5.0/5
Nov 11, 2021
Google Ideal Image Mayfield Heights
Samantha Nameth was very friendly, and really seemed like she cared about the customers. She was professional and explained every step and really seemed like she knew what she was doing. The secretary was also very kind and friendly and took care of you as soon as you walked in. Would highly recommend this location!
Google
5.0/5
Nov 11, 2021
Google Ideal Image Mayfield Heights
atmosphere is warm and welcoming
Google
5.0/5
Nov 4, 2021
Google Ideal Image Mayfield Heights
Friendly, professional, explained everything
Google
5.0/5
Nov 2, 2021
Google Ideal Image Mayfield Heights
Did a great job! Very nice staff and efficient process.
Google
5.0/5
Oct 25, 2021
Google Ideal Image Mayfield Heights
Professional and discreet
Google
5.0/5
Oct 25, 2021
Google Ideal Image Mayfield Heights
The staff is so friendly. Shelly is so amazing. She is so genital very professional and all around awesome.
Google
5.0/5
Oct 19, 2021
Google Ideal Image Mayfield Heights
Excellent service great customer services all the time!
Google
3.0/5
Oct 11, 2021
Google Ideal Image Mayfield Heights
Too early to tell if the Ultherapy has worked because it can take a couple months to show. The injections were standard, easy & not any problems. I had a different technician for each injection site.. a couple of the tech's, I had a few times. The only issue was communication from them to me after I had my first Botox for my crows feet. They didn't tell me that I had only up to 2 weeks to have a touch-up, if I wanted more Botox injected. So it was straightened out and I was able to get more injections, however, I had to pay an additional $280+ for it, on top of the $5,000+ that I was quoted and am making monthly payments for. I was not happy about that. But, the tech's were professional and respectful.
Google
3.0/5
Oct 8, 2021
Google Ideal Image Mayfield Heights
Too many hurdles just to get an appointment.
Google
5.0/5
Oct 6, 2021
Google Ideal Image Mayfield Heights
Love my treatments from Ideal Image- I have been coming here for years. The staff is always knowledgeable and friendly. Ciara, Alyssa and Alex at the front desk as so helpful. I Would highly recommend Ideal Image to anyone for anti-aging treatments.
Google
5.0/5
Oct 5, 2021
Google Ideal Image Mayfield Heights
I love everyone at Ideal Image in Mayfield Heights. I've been visiting the team, and specifically Lauren Thompson, for a number of services for many years and they are the most professional, comforting and talented I’ve experienced. Their extreme knowledge of their services, and precise techniques, have made every experience I’ve had top notch. I know I can trust them to for anything and thank them all for always making sure I'm taken care of in the very best way.
Google
1.0/5
Oct 5, 2021
Google Ideal Image Mayfield Heights
I had two sessions of the coolsculpting for my chin. After spending thousands, they asked me to purchase a gel to firm up the area fir only $210 over what I already paid. The results not what I was told to expect. Still have a double chin, excess skin. I look worse now then before. They are willing to give me another treatment - for an additional $1500. Don’t go here, find another place!!! P S. If I could have I would have given 1/2 a star
Google
5.0/5
Sep 19, 2021
Google Ideal Image Mayfield Heights
Great staff, very professional and you feel taken care of. Highly recommend Ideal Image!
Google
5.0/5
Sep 13, 2021
Google Ideal Image Mayfield Heights
Brittney and Shelly are great! I literally squeal during the post cool sculpting massage lol I was assesed prior to each treatment with duscission and input on the treatment plan each time. A thermal event occurred and was handled professionally with my safety coming first. I'll be back!
Google
5.0/5
Aug 24, 2021
Google Ideal Image Mayfield Heights
Easy, in and out. Schedule of future appointments a breeze
Google
5.0/5
Aug 20, 2021
Google Ideal Image Mayfield Heights
So nice, courteous and knowledgable.
Google
2.0/5
Aug 16, 2021
Google Ideal Image Mayfield Heights
I had laser hair removal. Well I’ve already had to pay 29.99 after my initial treatments for another treatment with a “lifetime “ guarantee.. and now going to have to pay again!! Wish I had found some place different !!
Google
1.0/5
Aug 12, 2021
Google Ideal Image Mayfield Heights
I would not recommend to my worst enemy. This company scams vulnerable people and will mislead you about their services. Doesn’t answer phone calls nor return them. Nursing staff do not have nursing credentials at all. They need to be shut down.
Google
5.0/5
Aug 7, 2021
Google Ideal Image Mayfield Heights
Chamille was amazing she made me feel so comfortable and kept me in the loop throughout the entire process. She is the one to see. Thank you so much you were very professional and friendly
Google
5.0/5
Jul 30, 2021
Google Ideal Image Mayfield Heights
Tammy Graham was AWESOME!!!!!
Google
5.0/5
Jul 29, 2021
Google Ideal Image Mayfield Heights
Fast and courteous staff
Google
5.0/5
Jul 20, 2021
Google Ideal Image Mayfield Heights
Had my first appt. today with Shelly for Ultherapy. Everything went well. Shelly explained everything to me and answered all of my questions.
Google
5.0/5
Jul 13, 2021
Google Ideal Image Mayfield Heights
I was really nervous but more excited for my appointment! This was my first time and everyone is kind and welcoming. Shelley handled me with complete care she is so kind and happily answered any questions I had. I felt safe and reassured! Thank you so much! I can’t wait to come back!
Google
5.0/5
Jul 7, 2021
Google Ideal Image Mayfield Heights
My consultation was awesome I don't remember her name but she was very informative understanding and relatable she help me with all my concerns and picked a great package for me I'm happy so far can't wait to get started
Google
5.0/5
Jun 16, 2021
Google Ideal Image Mayfield Heights
It was great! The staff was friendly and speaking with Stephanie was amazing. She was so well informed and provided all of the information I needed to make the right decisions based on my needs.
Google
5.0/5
Jun 14, 2021
Google Ideal Image Mayfield Heights
The staff is extremely friendly and helpful. They always answer any questions I have and they are very prompt. I never have a wait for my appointment and they always make me very comfortable.
Google
5.0/5
Jun 8, 2021
Google Ideal Image Mayfield Heights
Always such a pleasure coming to this Ideal Image location, everyone from the front desk to the techs are so amazing and polite. The services are quick and comfortable, they do an amazing job making you feel safe and secure. Highly recommend coming to this location for all your beauty needs.