Cuyahoga Falls

346 Howe Ave
Cuyahoga Falls, Ohio 44221
234-200-4441

Current Promotions

Monday 09:00am - 06:00pm
Tuesday 09:00am - 08:00pm
Wednesday 09:00am - 08:00pm
Thursday 09:00am - 08:00pm
Friday 09:00am - 06:00pm
Saturday 08:00am - 05:00pm
Sunday Closed - Closed

All of us at Ideal Image are proud to make Cuyahoga Falls, OH the home of one of our newest laser hair removal clinics. Our Cuyahoga Falls laser hair removal team of specialists are standing by and ready to answer all of your questions.

If you live in the Cuyahoga Falls, Ohio area and have been considering laser hair removal as a method of getting rid of unwanted hair, watch our video below and take a look inside of Ideal Image Laser Hair Removal.

4.3/5
4.3 /5
164 Reviews

Google
3.0/5
Jan 17, 2022
Google Ideal Image Cuyahoga Falls
I was told by the consultant when I bought my package that I could go every 4 weeks as I am moving in August. When I got to my first appt I was advised that I must wait 6 weeks between visits. I bought this package based on what I was advised. This is false advertising and I am very upset
Google
1.0/5
Jan 15, 2022
Google Ideal Image Cuyahoga Falls
The receptionist/salesperson seemed condescending and was so about the money. Wasn't able to discuss the procedure.
Google
5.0/5
Jan 14, 2022
Google Ideal Image Cuyahoga Falls
The staff at Ideal Image, Cuyahoga Falls, Ohio are always friendly and informative. I am so happy I made the choice to do something for myself. Thank you all for the care you take with your clients. You are truly appreciated.
Google
1.0/5
Jan 12, 2022
Google Ideal Image Cuyahoga Falls
Did the online consultation. Paid $2200 and set up 3 appointments. No one asked medical history before taking payment and making appointments. I wasted my day driving up to Ideal Imagine for my appointment only to find out they won’t do the procedure because I am a cancer patient. It’s been over a month now since my original payment and I still haven’t seen a refund.
Google
5.0/5
Jan 11, 2022
Google Ideal Image Cuyahoga Falls
Beautiful professional help all through my scheduling my appointment. Wonderful. Thank you.
Google
5.0/5
Jan 6, 2022
Google Ideal Image Cuyahoga Falls
Everyone here is extremely professional and polite. Very informative and good pricing for hair removal treatments. I had face and bikini area treated and it was WAY less painful than anticipated… after reading all kind of things on the Internet. I would highly suggest asking for a prescription for the numbing cream! The mail order pharmacy they used was very efficient and fast got to me within the week! The treatments are over before you know it and you’re on your way with no pain at all. Highly highly recommend.
Google
5.0/5
Dec 29, 2021
Google Ideal Image Cuyahoga Falls
The lady who administered the laser was quick, efficient, communicative, and very professional.
Google
5.0/5
Dec 20, 2021
Google Ideal Image Cuyahoga Falls
I just got my payment plan from breonna and she was very knowledgeable and kind especially knowing my hairy condition which is quite embarrassing but she was understanding and kind which was ver much appropriated I will be making my payment and using this service with no hesitation.
Google
1.0/5
Dec 14, 2021
Google Ideal Image Cuyahoga Falls
I never went in. Got the loan, a week later I asked to refund money since I’m no longer working. Said it’s not refundable. I have to make payments on this anyway. I called attorney. Working on it
Google
5.0/5
Dec 6, 2021
Google Ideal Image Cuyahoga Falls
Staff were very polite and empathetic. Very helpful in the decision making process.
Google
1.0/5
Nov 30, 2021
Google Ideal Image Cuyahoga Falls
Horrible experience. I had a series of very unfortunate events so I stopped going. I am trying to get my life back on track so I started going again. They told me i can’t go. I paid for services that I’m not getting. Would never recommend this place. Ever.
Google
5.0/5
Nov 23, 2021
Google Ideal Image Cuyahoga Falls
Lauren was absolutely amazing! So relatable and informative. She knows her stuff!
Google
5.0/5
Nov 18, 2021
Google Ideal Image Cuyahoga Falls
Excellent scheduling and financing I’ve had lip filler before and it’s lasted can’t wait to get it again I am a member now so I’m excited to see all the benefits
Google
5.0/5
Nov 3, 2021
Google Ideal Image Cuyahoga Falls
Love it
Google
5.0/5
Nov 2, 2021
Google Ideal Image Cuyahoga Falls
I thought it was great. Everyone was professional, I was in and out with no issues, and the laser hair removal wasn’t an issue at all. I expected way more pain, this was more of a discomfort. 10s all across the board!
Google
2.0/5
Nov 1, 2021
Google Ideal Image Cuyahoga Falls
I had my third session of Ultherapy and the person that worked on me was almost purposely trying to make it the most painful, long and drawn out session I have had of all three sessions. No matter how many times I told her that involving my jaw in the therapy was really painful, (I felt the pain shoot to up to my ear then to my eye like a migraine was about to start) she kept going right back to my jaw and staying on my jaw as long as she could. She took so long on my face, by the time she got to what I needed the most of (the neck) I couldn't take the pain any further. I will never come back because of how she treated me and how she really didn't know what she was doing. Maybe you need to shadow your people with well trained staff for much longer. She was lost and I would never wish her on anyone - EVER!! Ultherapy should have a numbing agent for the neck. The pain felt like someone was putting a cigarettes out on my neck over and over again, IT WAS AWFUL!!! I go to Ideal because of location but I would rather drive a bit more to get treated by someone who listens. The woman who treated me before her was fantastic! Too bad I couldn't have had her again. She would have been done in a half an hour - one and done! It just too bad - really it is!!
Google
5.0/5
Oct 26, 2021
Google Ideal Image Cuyahoga Falls
It was great, I really enjoyed speaking with my consultant.
Google
5.0/5
Oct 20, 2021
Google Ideal Image Cuyahoga Falls
Wonderful. Everyone is so nice and caring. They answer all questions and explain in detail.
Google
5.0/5
Oct 4, 2021
Google Ideal Image Cuyahoga Falls
Great visit!
Google
5.0/5
Sep 28, 2021
Google Ideal Image Cuyahoga Falls
I actually liked how the employees made me feel welcome and made sure I was safe.
Google
5.0/5
Sep 12, 2021
Google Ideal Image Cuyahoga Falls
Wonderful experience.
Google
5.0/5
Sep 6, 2021
Google Ideal Image Cuyahoga Falls
Absolutely the best office I have been to. Very professional and does a very thorough job Always make sure you are comfortable throughout the whole process
Google
5.0/5
Sep 1, 2021
Google Ideal Image Cuyahoga Falls
As always, the staff at Ideal Image was professional, courteous, and kind. The results of my procedure is amazing! My thanks to you all
Google
5.0/5
Sep 1, 2021
Google Ideal Image Cuyahoga Falls
The medical team were fantastic. They made you feel comfortable and were very professional. I like my new look. I have lips for the first time in a long time. Thank you
Google
4.0/5
Aug 31, 2021
Google Ideal Image Cuyahoga Falls
I had my lips and fillers injected I love the results. The girls were kind, friendly and knowledgeable. I would do it again.
Google
5.0/5
Aug 31, 2021
Google Ideal Image Cuyahoga Falls
I had my lips done for the 1st time by Ashley and Courtney. Both were so kind, professional, and took the time to explain what was going on. I will definitely be back to see Ashley!
Google
5.0/5
Aug 30, 2021
Google Ideal Image Cuyahoga Falls
My consultant was very informative and helpful. Also, it helped that she was so friendly and lively! It was a great Zoom visit!
Google
5.0/5
Aug 25, 2021
Google Ideal Image Cuyahoga Falls
Always a pleasant experience! The staff is so friendly and Rachel always does an amazing job.
Google
5.0/5
Aug 25, 2021
Google Ideal Image Cuyahoga Falls
I loved the staff. The front desk was awesome. My NPs, Lauren and Rachel set a high standard. 10/10. They all were incredible people, would totally expand my social circle with everyone there and go out to talk and enjoy life - the conversation and laughter made the experience fantastic. I can’t say enough on how professional, polite, gregarious, and compassionate the NPs were. I had a last minute, day of my 1st procedure, speed bump with a medication that might have affected my hair removal success rate and the NPs were incredible at providing me with info so I could make an informed decision for myself.
Google
1.0/5
Aug 23, 2021
Google Ideal Image Cuyahoga Falls
Overall everybody tries. I just believe there is incredible amount of deception from the sales people. In addition the cosmetic procedures are horrible quality.
Google
5.0/5
Aug 20, 2021
Google Ideal Image Cuyahoga Falls
Rachel was lovely.All the staff were kind and professional. I will definitely tell my friends about my positive experience.
Google
5.0/5
Aug 13, 2021
Google Ideal Image Cuyahoga Falls
It was quick and virtually painless. The tech made sure I was comfortable and was very patient with my anxiety over the procedure.
Google
5.0/5
Jul 30, 2021
Google Ideal Image Cuyahoga Falls
Quick, clean and professional. I feel like it's a safe environment to have hair removal performed at.
Google
5.0/5
Jul 30, 2021
Google Ideal Image Cuyahoga Falls
Great. Fast. Friendly.
Google
4.0/5
Jul 21, 2021
Google Ideal Image Cuyahoga Falls
Ashley was very thorough and knowledgeable. Tracy was great with the overall process. Thanks
Google
5.0/5
Jul 9, 2021
Google Ideal Image Cuyahoga Falls
Initially my first visit had some miscommunication so if you're going in blind please do your research as a client. That being said this visit was phenomenal. My nurse angel was Rachel and she was extremely good, not only was she a sculptures s in what she was doing but she kept a good flow of communication and pause before just doing whatever which was incredibly cool. She was funny, professional, and I felt very confident in the entire experience. I cannot thank you guys enough for comping me and making sure that I had a good experience and I will definitely be scheduling again for touch ups with Rachel. 10/10 Very amazing customer service and incredibly low stress. ❤
Google
5.0/5
Jul 7, 2021
Google Ideal Image Cuyahoga Falls
Everything was wonderful!
Google
1.0/5
Jul 2, 2021
Google Ideal Image Cuyahoga Falls
You spent an hour and a half on the phone with me. Took my money. Then couldn’t get me in for an appointment. Now won’t give me a refund. Won’t return my phone calls.
Google
5.0/5
Jun 17, 2021
Google Ideal Image Cuyahoga Falls
I love Ideal Image. Always professional.
Google
5.0/5
Jun 14, 2021
Google Ideal Image Cuyahoga Falls
Great
Google
5.0/5
Jun 2, 2021
Google Ideal Image Cuyahoga Falls
Amazing as always!
Google
5.0/5
May 26, 2021
Google Ideal Image Cuyahoga Falls
Chantelle Mayrand was really great and explained the whole process so well. This is my first time getting lip injections, so I had a lot of questions. She answered all my questions and made me feel very comfortable that I made the right decision. Wasn’t pushy at all and I felt that she genuinely wants to recommend the best for you to get the results you want.
Google
5.0/5
May 25, 2021
Google Ideal Image Cuyahoga Falls
It was easy my consultant was very nice
Google
5.0/5
May 24, 2021
Google Ideal Image Cuyahoga Falls
Great time. Goes fast and very friendly, personable nurse practitioners.
Google
5.0/5
May 12, 2021
Google Ideal Image Cuyahoga Falls
Botox for the first time. Everyone was so happy and knowledgeable. Very clean as I walked in the door. Was greeted with a smile and how can I help you! Sat for less than 5 minutes and doctor came in. Very nice. She explained everything about Botox and everything she was going to do. Very painless. After she was done she explained what she did and what to expect. Answered all my question. Will be back to further my enhancements!
Google
5.0/5
May 12, 2021
Google Ideal Image Cuyahoga Falls
The nurse practitioner Katie, was great and very informative. This was my first laser hair removal service ever. Though I was getting very intimate areas serviced she did not make the process awkward but informed me what to expect as far as pain level along the way which was very much helpful she didn’t lie to me. She also reassessed how I was feeling after each section. The entire process took less than 30 mins!! I hope all the nurses that work there are as great as the nurse that performed my first session because she is pregnant so my next appointment will probably be with someone else but if all are like her then I foresee this being great going forward as well.
Google
5.0/5
May 10, 2021
Google Ideal Image Cuyahoga Falls
Kasey is the the best !! Great costumer service from her
Google
5.0/5
May 10, 2021
Google Ideal Image Cuyahoga Falls
I like how professional the person was.
Google
5.0/5
Apr 30, 2021
Google Ideal Image Cuyahoga Falls
Wonderful
Google
5.0/5
Apr 21, 2021
Google Ideal Image Cuyahoga Falls
Professional, efficient and thorough.
Google
4.0/5
Apr 14, 2021
Google Ideal Image Cuyahoga Falls
My experience was a positive one. The customer service was good and all staff I came in contact with were helpful.
Google
5.0/5
Apr 12, 2021
Google Ideal Image Cuyahoga Falls
I had a great experience with getting Voluma injections in my cheeks for lift and lips for the fine lines. Olivia and her other Team members did a great job explaining what they were doing during the procedures.
Google
5.0/5
Apr 5, 2021
Google Ideal Image Cuyahoga Falls
Everyone was so friendly and helpful.
Google
5.0/5
Apr 2, 2021
Google Ideal Image Cuyahoga Falls
The message I was left by Patrick was sweet. When I called I spoke to another gentleman who was very kind and informative. And speaking with Jodi left me with zero concerns or questions of the unknown. This process was definitely different, but effective nonetheless. I appreciate the consideration of my time and health doing these remotely.
Google
5.0/5
Mar 18, 2021
Google Ideal Image Cuyahoga Falls
Great experience as always. The ladies as always nice and get things done quickly.
Google
5.0/5
Mar 17, 2021
Google Ideal Image Cuyahoga Falls
Had a BBL treatment. Enjoyed the experience with the team and am excited to see my full results.
Google
5.0/5
Mar 13, 2021
Google Ideal Image Cuyahoga Falls
I ADORED my practitioner, she was so thoughtful and professional. Very knowledgeable when it came to the look and aesthetic I wanted to achieve. Highly recommend, I will be coming back to see her 🙂
Google
5.0/5
Mar 9, 2021
Google Ideal Image Cuyahoga Falls
Amazing
Google
5.0/5
Mar 9, 2021
Google Ideal Image Cuyahoga Falls
My nurse was very nice and she explained everything very well. She truthful on how the injections would feel, and made sure that I was doing good the whole time.
Google
4.0/5
Mar 4, 2021
Google Ideal Image Cuyahoga Falls
Excellent
Google
5.0/5
Feb 26, 2021
Google Ideal Image Cuyahoga Falls
The staff is very friendly and professional. I felt very comfortable and will be returning soon!
Google
4.0/5
Feb 14, 2021
Google Ideal Image Cuyahoga Falls
Overall, I have had a positive experience at Ideal Image. The women who have performed my laser treatments have mostly been very pleasant and personable. It can be an awkward situation to get laser treatments in the bikini area, but the treatment staff are clearly professionals and make you feel comfortable. The laser process itself can range in terms of pain level, but it's manageable.
Google
5.0/5
Jan 28, 2021
Google Ideal Image Cuyahoga Falls
Staff is wonderful!
Google
5.0/5
Jan 25, 2021
Google Ideal Image Cuyahoga Falls
Great service!
Google
1.0/5
Jan 21, 2021
Google Ideal Image Cuyahoga Falls
After signing a contract for $3400 plus worth of services and a loan thru Ally Lending, I lost faith in Ideal Image. They did not review my medical record before selling me services and then told me they could not do one of the services in the package based on my medical history. They refunded me for the portion of the services they could not do but the whole situation made me lose faith in the NP's experience and knowledge. I told them since they were not doing the one portion of my service, I did not want the other services. Even though I had not received a single service of the $3400 package, they refused to refund me the additional $1700 plus because it was "non-fundable". I then went to Ally Lending who asked them for documentation of services. Ideal Image could not provide documentation I had received services so Ally Lending forced them to return the funds and thus I was finally let out of the contract. Be careful before you sign a contract with this company. They are very difficult to communicate with and they ignored all my requests. I was not able to speak with anyone who actually had authority to make a decision and I never received a response from the Medical Director even after mailing a letter explaining the situation. Fortunately, Ally Lending took care of the situation for me but it took months. I ultimately went to NeoSkin in Hudson for the services and paid a fraction of the cost (60% less) and in less time with excellent results.
Google
5.0/5
Jan 20, 2021
Google Ideal Image Cuyahoga Falls
I am getting bikini and underarm laser hair removal. I am currently on my 5th treatment. The results are awesome and the ladies at this facility are all professional and put me at ease. I wish I would have done this sooner!!
Google
1.0/5
Jan 16, 2021
Google Ideal Image Cuyahoga Falls
Spoke with Lori Miller who was not honest and kept changing prices on me for quotes on procedures. Asking to speak with someone else.
Google
5.0/5
Jan 12, 2021
Google Ideal Image Cuyahoga Falls
I had such a great experience. I was a little nervous to get lip filler, but the nurse who did my injections was so amazing.. she put me completely at ease and was so sweet. I will definitely be back. I love my lips!
Google
5.0/5
Dec 31, 2020
Google Ideal Image Cuyahoga Falls
Very clean, friendly staff, knowledgeable provider. Overall good experience
Google
5.0/5
Dec 31, 2020
Google Ideal Image Cuyahoga Falls
Excellent experience all around! Made to feel very comfortable from initial phone call all the way through to treatment. Great staff, would highly recommended!!
Google
5.0/5
Dec 24, 2020
Google Ideal Image Cuyahoga Falls
The staff is always cordial and professional
Google
5.0/5
Dec 22, 2020
Google Ideal Image Cuyahoga Falls
I had an incredible experience at Ideal Image Cuyahoga Falls. From the moment I walked in, the staff was so friendly and accommodating. During treatment with Tracy, Nicole and Lauren, I felt completely relaxed, comfortable and confident because of their professionalism and knowledge, along with their attentiveness and friendliness. As a first timer at Ideal Image, I truly felt like I was in the best hands possible. I highly recommend this location and look forward to going back for more services!
Google
5.0/5
Dec 16, 2020
Google Ideal Image Cuyahoga Falls
Highly recommend Ideal image! Tracy, Lauren and Nicole were wonderful! They were professional, friendly and made me feel 100% comfortable!
Google
5.0/5
Dec 14, 2020
Google Ideal Image Cuyahoga Falls
Awesome...as always!
Google
5.0/5
Nov 27, 2020
Google Ideal Image Cuyahoga Falls
Upon entering Ideal Image, I was greeted by receptionists Halley and Brittany, who were very friendly, courteous and knowledgeable. Their professionalism made me know I had chosen the right spa for my needs. The nurses are top notch and explained everything as they went. I highly recommend this establishment.
Google
5.0/5
Nov 24, 2020
Google Ideal Image Cuyahoga Falls
Safe clean and professional as always! Always explain everything about the procedures - I have had three different services and have had excellent results!
Google
5.0/5
Nov 23, 2020
Google Ideal Image Cuyahoga Falls
Very professional and helpful. I am so glad I chose to come here. It was the best choice for me.
Google
5.0/5
Nov 10, 2020
Google Ideal Image Cuyahoga Falls
Its been amazing!
Google
1.0/5
Nov 7, 2020
Google Ideal Image Cuyahoga Falls
I was sold a package via zoom meeting. I was lead to believe that I would be receiving the services i requested. Scheduling was an issue off the bat. They weren't able to book me for all of the procedures at the same time. So they set a couple appointments. Spread out. So, then I find out that they dont even perform some of the procedures I was promised and had discussed and prepaid for. They do not do botox in certian areas of the face, like the nose, for bunny lines. Or under the eye for crows feet that I have had done many times by other professionals. They also don't do filler in the jawline or chin or the nose. Which is exactly what I had asked for. I was talked into Cheeks and lips so I set an appointment. As it turns out I had an allergic reaction to a medication. Causing a rash. I had to go on steroids for 4 days. On day one I show up for my filler and the ask of I am on antibiotics. I said no but said I was on a steroid. She then refused to inject me. She said I would be high risk of infection. Ok I get it ok. So we reschedule... in person at the desk. Again very difficult with my schedule and their availability. I show up almost 2 weeks later for my appointment and mysteriously, I am not on the schedule... they can't fit me in. So they want me to reschedule for 2 more weeks. This is so unprofessional, so I ask to speak to a member of management. Of course they don't have one in office. Only nurses. The managers work from home. Allegedly they're going to have a manager contact me. No wonder this place is a mess. They have no management. Now I just want reimbursement for what products I haven't used. I do not wish to return to this place.
Google
2.0/5
Oct 30, 2020
Google Ideal Image Cuyahoga Falls
The first time I had treatment the nurse did not want to place the coolsculpting instrument where I had the issue. The second visit the nurse, whom was not the same placed the instrument where I had the issue. I was not happy with that, I felt I wasted the first treatment because of that.
Google
5.0/5
Oct 28, 2020
Google Ideal Image Cuyahoga Falls
Friendly and professional
Google
5.0/5
Oct 23, 2020
Google Ideal Image Cuyahoga Falls
Elizebeth Holten was amazing. She explained everything to be in detail and was a friendly, fun specialist!
Google
5.0/5
Oct 15, 2020
Google Ideal Image Cuyahoga Falls
Set helpful
Google
5.0/5
Oct 13, 2020
Google Ideal Image Cuyahoga Falls
The staff is friendly and always makes you feel comfortable. They are very knowledgeable and answer all questions. I am very pleased with all the services provided.
Google
1.0/5
Sep 28, 2020
Google Ideal Image Cuyahoga Falls
I paid $1,200 for cool sculpting on my neck and it looks exactly the same. It’s been almost 6 months since the procedure. I was told I’d only need one session for the results I wanted. Now I’d have to pay another $1,200 for another session, but I’m not even wasting my time.
Google
5.0/5
Aug 31, 2020
Google Ideal Image Cuyahoga Falls
Tracy is absolutely amazing as always.
Google
5.0/5
Aug 13, 2020
Google Ideal Image Cuyahoga Falls
Super nice staff, from the front desk to the nurse.
Google
5.0/5
Aug 12, 2020
Google Ideal Image Cuyahoga Falls
Everyone is friendly and professional. The nurses, the front desk staff, everyone. I never feel like I'm being upsold on products or services. And after suffering for my entire adult life with unwanted facial hair, the results are nothing short of amazing! The entire facility is clean and inviting. Everyone knows exactly what they are doing, and they get you in and out efficiently. Hands down, this is the best money I have ever spent.
Google
1.0/5
Aug 12, 2020
Google Ideal Image Cuyahoga Falls
Was told at my appointment that they needed additional documentation to move forward with my appointment. Very annoying, embarrassing and also a HUGE waste of my time and money which i haven’t got either one back. Not recommending this location.
Google
5.0/5
Aug 12, 2020
Google Ideal Image Cuyahoga Falls
I highly recommend the Cuyahoga Falls location if your looking for laser hair removal which I'm currently doing. The staff there is phenomenal in taking really good care of you. I felt like I was in really good hands during my treatment session. World class professionalism. Highly thorough in their work. Excellent communication skills. With that said, I look forward to my next treatment session.
Google
5.0/5
Aug 12, 2020
Google Ideal Image Cuyahoga Falls
The stuff is always very kind and professional. You are never kept waiting to be seen like in a doctor's office.
Google
1.0/5
Jul 30, 2020
Google Ideal Image Cuyahoga Falls
Charged me for filler and botox so I could qualify for special financing, give me botox then said to come back when the filler person was there. Before I left the nurse administering the botox said I would not be able to get filler due to an allergy on my paperwork. The lady then tried to talk me into $1000 worth of botox which I did not want because you had to spend that amount to get the financing. I had no money or way of payment on me. I tried contacting them to set up payment arrangements for the botox that I did receive to no avail, no one would call me back. Now I have debt collectors turning me into the credit agencies for over $1000 for treatments I did not receive and something that was not my fault. Super customer service 🙄👎👎👎
Google
5.0/5
Jul 29, 2020
Google Ideal Image Cuyahoga Falls
Very impressed with the professionalism. Very upfront with everything from the procedure, the do's and dont's for before and after. As well as the follow up. Very Very impressed.
Google
4.0/5
Jul 27, 2020
Google Ideal Image Cuyahoga Falls
Very uncomfortable/vulnerable experience due to being almost completely naked in front of a stranger however my nurse (I'm so sorry I don't remember her name!) was SO relaxed and comforting and professional that she made it 100X better. She was understanding and patient, continuous check ins to make sure I was OK during the process, check on my pain/comfort level, etc. Only improvement I would say is maybe a TV with netflix or something to help pass the time. And maybe better bikini bottoms. I understand the point to show as much as possible for the pictures but those are incredibly uncomfortable and when you are insecure in your body already, it took a lot for me to get into them and walk out.
Google
5.0/5
Jul 24, 2020
Google Ideal Image Cuyahoga Falls
The ladies I spoke with particularly Lauren were very friendly and got me excited about something I was already excites about. Lauren worked with my budget and I am excited to to begin treatments.
Google
1.0/5
Jul 22, 2020
Google Ideal Image Cuyahoga Falls
I have been coming here for a year now for services and everything has been fine. Last weekend i had an appointment at 10:20am. I have an email, a text message, AND a voicemail all stating my appointment for 10:20am on July 18th. I pull into the parking lot and receive a phone call at 10:18am asking me to reschedule my missed appointment. I stated I was in the parking lot and not late. They refused to allow me in to the building stating that their computer said 10:00am and didn't care how much proof I had otherwise. I drive 40 minutes to get here and rearrange my Saturday to make it every few weeks to be told I'm wrong and have to come back because two other appointments were coming in. I was given only an email address of the manager. I emailed her on Sunday and have yet to receive any communication back and it's Wednesday. If I hadn't already paid thousands of dollars I would not return. It was rude and extremely unprofessional to tell me I'm wrong and not squeeze me in and force me to reschedule and waste another Saturday. Clearly the manager is too busy ignoring situations to care about clients as well.
Google
5.0/5
Jul 21, 2020
Google Ideal Image Cuyahoga Falls
I have been coming to Ideal Image Cuyahoga Falls for years! It is the absolute best Medspa! I find reassurance and comfort knowing nurse practitioners assess and perform the procedures! I am very satisfied with my results! I will be a guest for life!
Google
5.0/5
Jul 21, 2020
Google Ideal Image Cuyahoga Falls
Had a great experience at the Cuyahoga Falls clinic. Staff was extremely professional and addressed all my concerns and questions. My provider, Tracy made me feel comfortable, was very knowledgeable and my results exceeded all my expectations. Would highly recommend.
Google
5.0/5
Jul 6, 2020
Google Ideal Image Cuyahoga Falls
Everyone did a great job about precautions in regards to covid 19!! The staff was great and very helpful!!
Google
1.0/5
Jun 1, 2020
Google Ideal Image Cuyahoga Falls
Not even worth one star! I paid over $4000 for my son to have laser hair removal for his back. On more then one occasion I complained about the fact he still had hair...ALOT. His back is as covered as it was two years ago. I understand if it would of grown back a few years from now, but it never went away and now I am expected to pay more money to have removal done. According to studies removal is at least 70-80%, he didn't even get that! Disappointing and I feel like either it should be done until it is done right or I should get a refund!