Portland (Tigard)

9225 Southwest Hall Blvd
Suite F & G
Tigard, Oregon 97223
503-512-5995

Current Promotions

Monday 09:00am - 06:00pm
Tuesday 09:00am - 08:00pm
Wednesday 09:00am - 08:00pm
Thursday 09:00am - 08:00pm
Friday 09:00am - 06:00pm
Saturday 08:00am - 05:00pm
Sunday Closed - Closed

Our Ideal Image Laser Hair Removal Tigard location has been opened since August of 2011. We are conveniently located in Greenburg Corners next to the Washington Square Mall with plenty of shopping and restaurants close by. Our convenient hours and location make it ideal to have a treatment on your lunch break or after work. We are staffed with skilled, highly trained NP’s and RN’s to get rid of that unwanted hair! Call for your free consultation today!

From 217 North take exit 5 (Greenburg Road Exit):
    1. Take a right at the light, go past the mall and we are on the left in the La Rog Jewelers parking lot
From 217 South take exit 4A (Hall Blvd Exit)
    1. Take a left at the light, go past Washington Square and we are on the right hand side in the La Rog Jewelers parking lot. Same parking lot as Mr. Formal, La Rog Jewelers & Americas Best and across the street from a bright blue/purple/yellow building called John’s Incredible Pizza.
4.2/5
4.2 /5
243 Reviews

Google
5.0/5
Oct 1, 2021
Google Ideal Image Tigard
My experience with Julie was professional, explained everything that she would be doing, new treatments. I’ll refer others and I’d love to return 😎 Thank you.
Google
4.0/5
Sep 29, 2021
Google Ideal Image Tigard
Alex, the N.P. who treated me, was very professional. She spent time mapping out my treatment and when it came time for injections, her technique was so good that there was very little pain. Great experience!
Google
5.0/5
Sep 27, 2021
Google Ideal Image Tigard
Everybody made me feel so comfortable!!! Such nice staff! They answered all of my questions prior to the laser removal.
Google
5.0/5
Sep 23, 2021
Google Ideal Image Tigard
Overall really good experience with my permanent laser hair removal. I've had some difficulty with scheduling more than a few times, though this has gotten far better the past couple visits. The aesthetician have always been absolutely fabulous, friendly and helpful. Always able to answer any questions or find someone who could. The treatments themselves, overall I am very satisfied. I have had most areas on the lower half of my body treated. Also had a couple maintenance sessions (kinda disappointing having to do those). Though I have far more regrowth in the inner bikini area than I'd like after having completed my treatments, the overall results on the legs and armpits is amazing. Just the amount of money time and aggravation I save is totally worth the cost of these procedures.
Google
5.0/5
Sep 22, 2021
Google Ideal Image Tigard
Shannon was so awesome today she made my experience so comfortable and fun. I highly recommend. 5 Stars! Thanks Shannon!
Google
5.0/5
Sep 21, 2021
Google Ideal Image Tigard
Julie was wonderful and professional . Listened to what I wanted and has a good eye. She will go far in this business and can’t wait for her to open her own clinic.
Google
5.0/5
Aug 31, 2021
Google Ideal Image Tigard
Shelby and Lexi are both super professional and I love interacting with them.
Google
5.0/5
Aug 31, 2021
Google Ideal Image Tigard
Clean, friendly, all questions answered. Need to go in for botox touch up. Hope the results are better post touch up. Edit: Botox touch up looks great! Can't beat that membership into price of $8.90. Highly recommend!
Google
5.0/5
Aug 24, 2021
Google Ideal Image Tigard
I went for the first time today and I had the best time! The staff was very inviting and welcoming, after check in they gave me refreshments while I waited. My nurse practitioner was very thorough, in making sure I understood the process for laser hair removal before treatment, during, and post treatment. She made sure I was comfortable and made great conversation. Overall I had a great time and am looking forward to my future appointments!
Google
5.0/5
Aug 24, 2021
Google Ideal Image Tigard
Friendly, knowledgeable, professional, and very kind. Shannon is amazing, she made the whole process enjoyable. She is great at what she does and a truly caring provider. The ladies at the front desk were very helpful and very nice. Highly recommended.
Google
5.0/5
Aug 23, 2021
Google Ideal Image Tigard
Love having Shelby and Shannon making my experience the best!
Google
5.0/5
Aug 18, 2021
Google Ideal Image Tigard
My provider was very nice and she explained everything before my procedure.
Google
1.0/5
Aug 12, 2021
Google Ideal Image Tigard
Rushed. Inconsistency. Painful. Misleading.
Google
5.0/5
Aug 10, 2021
Google Ideal Image Tigard
I just purchased the membership and package for wrinkle relaxer, BBL and Ultherapy. Yesterday I had my first treatment and it was a great experience. The staff were friendly, professional and helpful. I am looking forward to looking my best with their help!
Google
2.0/5
Aug 4, 2021
Google Ideal Image Tigard
The biggest barrier to excellent service at Ideal Image is their corporate company. Their customer service is absolutely atrocious and they lock you in so you are unable to speak with whom you need to, nor the location you need to speak with. I've had multiple appointments canceled on me without notice nor request from myself with no explanation from corporate how this can happen. Once you get through all of the corporate BS, and finally have the laser hair removal the results are incredible and the facilities are very clean. Save yourself the hassle of the corporate Ideal Image and find a private clinic who is responsive and customer service first.
Google
5.0/5
Aug 4, 2021
Google Ideal Image Tigard
My Whole visit from start to finish was awesome the receptionist was nice and friendly.:. My PA was friendly, attentive thru the procedure and amazing…will definitely have more hair removal done at Ideal Imagine…
Google
5.0/5
Aug 4, 2021
Google Ideal Image Tigard
Always very pleasant but scheduling can be tough. They are always helpful in trying to make things work even with their scheduling limitations though.
Google
5.0/5
Aug 1, 2021
Google Ideal Image Tigard
Great bunch of gals!! Thank you so much ladies for always making me feel special
Google
5.0/5
Jul 31, 2021
Google Ideal Image Tigard
My favorite nurse clinician at the Tigard location is Tiffany! She’s a wonderful clinician that is very detailed in her treatments and has such a great personality. She’s a delight to converse with and is very caring towards her patients, such a pleasure!
Google
5.0/5
Jul 29, 2021
Google Ideal Image Tigard
I had the best experience I’ve had at Ideal Image yet. Shannon is a fantastic NP. She was kind, patient, and made the process as painless as she could. She also escorted me to the front desk at the end of the session to make sure I was booked for follow up appointments. She was just wonderful!
Google
5.0/5
Jul 27, 2021
Google Ideal Image Tigard
Staff were very informative and professional!
Google
5.0/5
Jul 27, 2021
Google Ideal Image Tigard
Amazing experience. Staff is always so kind and patient!!! I love coming here!
Google
5.0/5
Jul 24, 2021
Google Ideal Image Tigard
Good so far
Google
5.0/5
Jul 21, 2021
Google Ideal Image Tigard
their doing great and very caring
Google
5.0/5
Jul 19, 2021
Google Ideal Image Tigard
I had my concerns about Lazer hair removal but, my first session couldn't have gone more smoothly! If you're hoping to start your own hair removal journey, this is the place.
Google
3.0/5
Jul 12, 2021
Google Ideal Image Tigard
Overall it was good, but I did feel like my provider was rushed. I didn’t get the results I wanted on my first visit so I will be back for a follow up
Google
1.0/5
Jul 8, 2021
Google Ideal Image Tigard
I'm not happy with the service with an injection of Voluma julie didn't inject it properly so I wasted my money.
Google
5.0/5
Jul 6, 2021
Google Ideal Image Tigard
First time. I felt very welcome.Made me feel safe and comfortable. Very friendly. Will be back. I'll report more once it all kicks in.
Google
5.0/5
Jul 5, 2021
Google Ideal Image Tigard
Great
Google
5.0/5
Jul 2, 2021
Google Ideal Image Tigard
Since it wasn't the first time that I'd been to this center, it was nice to see that things hadn't changed much - except for the faces. I was greeted immediately and taken care of by discussing things with the Nurse Practitioner to be cleared for treatment. After that, my technician was waiting for me and the treatment went well.
Google
5.0/5
Jun 30, 2021
Google Ideal Image Tigard
shannon takes care of me every time, she’s so good and fast. she remembers her patients well and asks questions, very invested. shelby up front was also very kind and helpful with scheduling.
Google
5.0/5
Jun 24, 2021
Google Ideal Image Tigard
I love coming here! Everyone is so helpful and knowledgeable and kind. They have the best equipment and lovely staff!
Google
5.0/5
Jun 23, 2021
Google Ideal Image Tigard
I’ve had a couple of laser hair removal sessions now, and in certain areas I saw instant results. All the staff is super friendly and professional
Google
5.0/5
Jun 22, 2021
Google Ideal Image Tigard
A great experience, especially the front desk. Loved the blonde girl!
Google
5.0/5
Jun 18, 2021
Google Ideal Image Tigard
It was great. Didn't realize how long each session was, but it wasn't a problem.
Google
4.0/5
Jun 13, 2021
Google Ideal Image Tigard
Ideal image has gone above and beyond my expectations. 100% trustworthy. Tifany is an amazing provider and person! She is friendly and takes the time to know her patience. On your next visit ask for Tifany she will make sure you get exactly what you need.
Google
1.0/5
Jun 11, 2021
Google Ideal Image Tigard
They did not have the girdle that they should see me on and I paid a lot of money for this
Google
5.0/5
Jun 9, 2021
Google Ideal Image Tigard
Bailey was really nice & it was extremely comfortable as I was doing something I never have done before.
Google
5.0/5
Jun 7, 2021
Google Ideal Image Tigard
Julie asked what my expectation was for my lip filler and she did an amazing job giving me exactly what I wanted, a very natural looking full lip!
Google
1.0/5
Jun 5, 2021
Google Ideal Image Tigard
I will not be moving forward with this company I felt from the get go that this companies ethics are based around, grab the customers money as fast as you can and then try to serve them. The customer is not their main concern it's the $$$$$. Why do companies like this till exist. Its definitely not an honest and sustainable buisness model. Very selfish. I would steer well clear of this one. I want to meet my doctor in a consultation not a sales assistant who is just trying to sell a package. When I called I felt the urgency to get me transferred to a sales person who then was trying to sell me the treatment. Thank goodness I know something about being an informed consumer, unfortunately many others have been taken for a real rodeo. Think twice, don't let the "discount" advertising fool you. In conclusion it's so worth spending a bit more elsewhere for honesty and quality and peace of mind - most wont get that here!
Google
1.0/5
Jun 4, 2021
Google Ideal Image Tigard
06/04/21 What a terrible company. That is all I can say. I thought of going to a different branch since they refuse to cancel my contract (for constantly canceling my appointment) but the other one close to me is just as terrible (based on Google reviews). I wish I had actually read on the reviews rather than just looking at the star rating which is clearly fake. Amy from there not so customer service called saying "What is it that you actually want". Well, like everyone else, I don't want my appointment constantly canceled for your convenience. 06/01/2021 I will give this company ZERO review if I can. Including there so called regional manager. If you want your services CANCELED the day before it is scheduled 95% of the time, then this is the place for you. 'Providers quitting' per the person calling you. Not a very ideal image at all. Shannon is great though (so far). This review is from 5 star to zero - all those 5 stars you see are first time visitors and of course your treated like a princess and not a lot funds the time to update anything after the first visit. Update 05/31/21: They just called again to cancel my appointment 😑 as usual the day before it is scheduled. 'The machine is broken' and 'the tech won't be coming' Just an FYI - I spend over 7k for my bundle services with only 2 treatments getting fulfilled thus far. I asked for a refund before and the rep said they don't issue refunds!!! You should if your services is like this!
Google
3.0/5
May 27, 2021
Google Ideal Image Tigard
I've had 11 treatments roughly kus I'm further along in one area I think I'm on 12 or 13 on my neck. I waited months for my touch-up. And they charge $155.00 for my touch up for chin neck and jawline. They only did center of my neck. Looks like I have neck chops. And even the treated spots have obvious clusters of hair. I wish I could post the photos. It's not perminate from my experience. It takes regular maintenance. When I did my main treatments it was every 8-10 weeks I believe. Touch up I was asked to come vack in 6 weeks. I still have a full beard. Of course better when maintain. But when I went several months without going back. I found out I still have a pretty full thick beard. And I think I'm roughly around 5k in after the contracts and previous touch up. The customer service is awesome. The employees very welcoming and accommodating. And very supportive. Or my rating would be lower. But I was invested in the perminate results I was promised for my ideal hair color textur and skin tone. Customer service u give 5 star. Results are great if you have money to keep feeding the treatments. The treatment in its own I think is better than waxing and shaving. But again not perminate for me. Not yet. I have to keep going kus its simply the best option. But the missing hole sections I paid for is upsetting. Especially when treat thick buldhing hair treatment s notes said I was treated. But my thick bulging hair lines beg to differ. I'm a single disabled mom. And each treatmen at 155.00. I expect to get results in the areas I pay for. I called to get it fixed. They said they could see me in 4-5 weeks. I'm still unclear on if there gonna fix it or charge me to fix it. So much for hairless spring/summer😥
Google
4.0/5
May 24, 2021
Google Ideal Image Tigard
I am a previous Ideal Image customer from 5+ years ago. I was very pleased with my laser hair removal treatments for my underarms at that time. I signed up for a new treatment in July 2020 and the process has not gone smoothly. After signing the contract, I was told that I would be contacted to make my first appointment. I was never called and I made repeated attempts to call myself and it took multiple tries to get through. All of this happened the week I was expected to make my first payment when my treatments had not yet begun. My first appointment for the new contract was yesterday (8/13/2020). I was contacted multiple times to be there 10 minutes early for a walkthrough. When I called to check-in, the local office seemed to be surprised that I was early. I had to remind them that they told me to arrive for a walkthrough. I then sat in my car for 25 minutes and had to call once again to remind them I was waiting before they told me to come in. Once inside the clinic, I received no walkthrough. The technician appeared to be rushed (likely not her fault) and did not realize that I was still waiting to be told what to do. When confirming the day's treatment, we learned that I was only booked for a bikini laser hair removal and not the full legs as well. She told me she didn't have time to do my legs. I had no choice but to accept the full leg treatment. We also noted that there was no record of my request for an underarm touch-up. She did proceed with the bikini and underarm treatments. After the treatment was over, I went to your desk to book my next appointments. The clinic is not able to get me in for my first full leg treatment until October. Disappointing because that's a full 3 months after I signed my contract. I understand that Ideal Image is likely challenged in light of the COVID pandemic. But if the clinic is having trouble servicing their clients, I should have been told that when signing my contract. I was not given any indication that there would be delays in receiving treatments, and I was planning to cancel my entire contract if I was unable to get my first appointment. I can only hope that it gets better from here. Updated on 5/24/2021: I have updated my review to 4 stars because service has improved over this past year. This location found their rhythm under limited capacity to keep treatments going. Some appointments were delayed due to unexpected staff absences. Despite the rocky start, I’m happy with the results of my treatments and would recommend the overall process.
Google
5.0/5
May 21, 2021
Google Ideal Image Tigard
Excellent service!
Google
5.0/5
May 19, 2021
Google Ideal Image Tigard
Everyone was very kind and welcoming. The nurse filled me in on everything and answered my questions about my laser hair removal. She made sure I was extra prepared before starting the treatment. This was my first appointment and I look forward to the rest. Thank you!
Google
5.0/5
May 19, 2021
Google Ideal Image Tigard
Worked through some scheduling issues with Dolores. She was absolutely a pleasure to work with, calling back as promised when I had a question she couldn't immediately answer. Looking forward to my treatments.
Google
1.0/5
May 18, 2021
Google Ideal Image Tigard
DO NOT BOOK HERE!!! Scroll through and read all the reviews. You will see everything I am saying from multiple people. I spent 5k on a package from here. Received a confirmation text&email 24 hrs before my appointment. Then when I showed up they canceled it because their technician quit. Read below, this is an ongoing issue. Then they had to cancel all my future treatments. Their appointment availability is a few months out so I had scheduled my appointment many months in advance. They could not even re schedule me at that time and weeks later have not rescheduled my appointments. Talked to Sonny in customer service multiple times with a promis of customer service getting in contact with us. BTW they tell you all their managers work remotely. Have been told 5 + times that customer service will contact me back. Hope the business does not reply to my review like they did all the other one star reviews. I have already contacted customer service and no one is there to contact your customers back to resolve any issue. No business can survive long term by running their business like this. Call around and find somewhere else to spend your money.
Google
5.0/5
May 18, 2021
Google Ideal Image Tigard
Shelby, Shannon and Lexi are the bomb!!! Love this location!! They keep me laughing 🙂
Google
5.0/5
May 17, 2021
Google Ideal Image Tigard
I had my first video consultation with Courtney C. She was delightful and customer service oriented! She answered all of my questions, and really made me feel good about my decisions!
Google
1.0/5
May 17, 2021
Google Ideal Image Tigard
I’d give zero stars if I could. I paid over $3500 for a treatment plan that ideal image is NOT fulfilling! My contract states my treatment timeline is every 6-10 weeks yet you are booked out for 5-6 months at a time! So I get one treatment every 5-6 months which is not what I signed up for. They tried to blame covid restrictions but I purchased this package during covid and wasn’t told it would affect my treatment timeline as stated in our contract. I will never recommend ideal image. You have broken your contract with me after I paid in full. Totally unethical company.
Google
5.0/5
May 10, 2021
Google Ideal Image Tigard
Don't be fooled by the outside parking lot. This place is clean, simple and professional. The 3 ladies I have had laser the fork out of those stubborn black chin hairs have been incredibly helpful during the process. Each one has their own way of making sure their patient is comfortable. By the time I leave each appointment I wanna be friends with the tech who worked with me 😅 these ladies are awesome, fast, precise and make you feel beautiful 😍 The ladies in the front are super rad and friendly. I already forgot her name, but the lady who has the glasses and blonde hair and looks about my age was very helpful by scheduling out my appointments so I don't have to worry about going past my 6 week mark. (In other words this place is booming with business, don't wait to schedule, or you'll be waiting a long time. Just do it. You won't regret it. They even have payment plans that are suitable for you!) I highly recommend this place 👌
Google
1.0/5
May 8, 2021
Google Ideal Image Tigard
If you have the opportunity go somewhere else. They are severely understaffed so it’s impossible to get appointments in the required 6-8 week wait times for hair removal. Not to mention they are IMPOSSIBLE to get ahold of. They don’t answer their phones or their emails.
Google
1.0/5
Apr 27, 2021
Google Ideal Image Tigard
Don't do business with these people! I had a virtual consultation with Jaylynn on Friday and she pressured me into buying an expensive package including BBL and Ultherapy. Next thing I knew I agreed to using their finance offer, even though I didn't need it. When I called Monday to make an appointment, I was told I would need to wait until September to get it! This is outrageous and I never would agreed to this package if I knew I would have to wait over 4 months for treatments. Now, I'm trying to deal with this crooked loan company called Ally in order to cancel my loan.
Google
2.0/5
Apr 26, 2021
Google Ideal Image Tigard
Just not happy with the results, and the customer service is bad the keep canceling my appointment, and is hard to get your next one you are in the waiting list tilt something pops up, I'm uneasily thinking on canceling all and forget about it.
Google
5.0/5
Apr 24, 2021
Google Ideal Image Tigard
Julie was amazing! She even stayed extra long in the evening because one of the machines broke down. Truly kind and very knowledgeable about the industry without any upsell. She'll tell you what is best for your type of skin and let you decide what's best for you. I'll definitely be back!
Google
5.0/5
Apr 20, 2021
Google Ideal Image Tigard
Great staff!
Google
4.0/5
Apr 8, 2021
Google Ideal Image Tigard
I fell in love with Julie and Dolores and cant say enough about how friendly and awesome they are!
Google
1.0/5
Apr 7, 2021
Google Ideal Image Tigard
I saw your ad and have been researching getting work done. In the add it said "Special Botox $8.99 per unit." It did not say "Special Botox $8.99 per unit if you purchase a membership at the cost of $250." What that is called is a bait and switch. Not a good way to do business. I will report this terrible experience to the BBB and post it on message boards where ever I can. Very poor business model. Honestly and Transparency should be your model. Good luck, Anthony Angerillo, MA
Google
5.0/5
Apr 7, 2021
Google Ideal Image Tigard
Everyone was very nice and made me feel as comfortable as possible. It was quicker than I thought it would be and I felt great afterwards. Looking forward to my next visit!
Google
5.0/5
Apr 2, 2021
Google Ideal Image Tigard
Amazing customer service
Google
5.0/5
Mar 17, 2021
Google Ideal Image Tigard
Stacy was great.
Google
1.0/5
Mar 16, 2021
Google Ideal Image Tigard
Very misleading from that day one when I had a zoom meeting with the sales person. Took forever to get in, be aware they make you pay upfront and sign a contract saying you can’t cancel what? Well when you don’t get what you expected and we’re lie to begin with that’s the worst customer service I can imagine. Working on getting a refund for the work not finished it’s been months. Ultherapy was so painful and they give you nothing for the pain or put any product on you before hand ,beware.
Google
1.0/5
Mar 13, 2021
Google Ideal Image Tigard
I’m still waiting a month later for a refund from you with continued lack of response. Your constant Mia-scheduling of appointments, lack of returning phone calls and general disrespect for clients is unbelievable. Maybe I’ll get a call with a terrible review?
Google
1.0/5
Mar 10, 2021
Google Ideal Image Tigard
I have been going to Ideal Image for years. The last two treatments I feel like I didn’t receive Botox but saline. I wasted 2 hours out of my day driving back for a touch up and then I was expected to pay. I have been getting botox long enough to know what my results should look like. I ended up paying for a year membership and I can't get a refund so I am forced to return or waste $250. I feel like I was cheated.
Google
1.0/5
Mar 8, 2021
Google Ideal Image Tigard
Lady who was on the phone constantly misgendered me
Google
5.0/5
Mar 8, 2021
Google Ideal Image Tigard
Excellent experience with Tiffany! She is so friendly and very detail oriented (perfection) and I always request her!
Google
5.0/5
Mar 5, 2021
Google Ideal Image Tigard
Great customer service. Very personable and made me feel very comfortable
Google
5.0/5
Mar 5, 2021
Google Ideal Image Tigard
Very please the customer service is excellent it was much better then my 1st visit thank you so much for that
Google
5.0/5
Mar 4, 2021
Google Ideal Image Tigard
These individuals are wonderful. They were very respectful and helpful. They made me feel like a real person again. This is the only ideal image I want to go to!!
Google
5.0/5
Mar 4, 2021
Google Ideal Image Tigard
Bailey was great for my laser hair removal! She kept me talking which was a good distraction, and was very fast! Highly recommend!
Google
5.0/5
Mar 1, 2021
Google Ideal Image Tigard
Ideal Image in Tigard has made my laser hair removal a great experience. All the staff is so sweet and efficient. Julie does a wonderful job of answering my questions and does an awesome job with there treatment.
Google
2.0/5
Feb 26, 2021
Google Ideal Image Tigard
Google
2.0/5
Feb 25, 2021
Google Ideal Image Tigard
Every thing seemed to be going well, however I gave all honest and correct answers. Which included me being pregnant. No one mentioned that they will not do the treatment on pregnant women in the beginning. Nor did it flag anything when I answered yes to being pregnant on the medical history questions. So I went to my appointment and started answering the same questions that I had already answered and she asked if I were pregnant last, then said they could not do the treatment. I later found out that your pricing is outrageous. People were nice, however not well organized.
Google
1.0/5
Feb 22, 2021
Google Ideal Image Tigard
Appointments are constantly wrong or changed without any communication. Rare to get a call back without hounding them. Very frustrating. Julie is wonderful and very accommodating, Dolores is also great, but it’s impossible to work with almost everyone else I’ve interacted with.
Google
5.0/5
Feb 16, 2021
Google Ideal Image Tigard
Shannon did my wrinkle relax today. I have had it done by a dozen different providers at other businesses and she was by far the most incredible I've experienced. Glad I found Ideal Image. I'm excited to try other procedures. I'm getting the feeling this staff is highly trained so all their offered services will be top quality. I also was reminded several times to call if I had any concerns.
Google
5.0/5
Feb 12, 2021
Google Ideal Image Tigard
doreen was fantastic and helped me with all of my questions and concerns. Excited to start my treatments
Google
5.0/5
Feb 4, 2021
Google Ideal Image Tigard
The clinic was very professional and the nurses were sweet, thoughtful and engaging, they administered the treatments (fillers) beautifully, and made it fun! Loved the experience!
Google
5.0/5
Feb 3, 2021
Google Ideal Image Tigard
She always does a great job
Google
1.0/5
Jan 27, 2021
Google Ideal Image Tigard
Google
1.0/5
Jan 26, 2021
Google Ideal Image Tigard
Save your money and go somewhere else!! Once papers were signed, no one called to schedule the appointment until after I called to cancel all services. (Still in that process and it is a process!) The few times I got a hold of someone, they couldn't help and gave me a direct line to someone that could. I had hope until their mailbox was full, she never answered her phone and apparently was always bouncing from location to location. I have left several messages, put on hold forever and this was before any services were even scheduled. To make matters worse, the bills for the payments were already showing up even though I've never stepped into their doors. Not happy, not impressed and would NOT recommend.
Google
5.0/5
Jan 20, 2021
Google Ideal Image Tigard
It was amazing. Shannon was knowledgeable and answered all my questions and made me feel very comfortable. It was my first session of laser hair removal so I was nervous at first but was quickly at ease. Delores at the front desk was very nice and friendly too!
Google
5.0/5
Jan 20, 2021
Google Ideal Image Tigard
Everyone was so welcoming and made the process very easy and comfortable.
Google
5.0/5
Jan 20, 2021
Google Ideal Image Tigard
Julie is Absolutely the BEST she has an Intuitive sense where to place the fillers and she also did my botox. Julie is the Only Nurse that will ever touch my face she is that good and on top of that it feels great to know that she has been doing this for years...!!!!$$$😍😚😃😄😘😊
Google
5.0/5
Jan 18, 2021
Google Ideal Image Tigard
Great service! Tiffany is amazing
Google
5.0/5
Jan 18, 2021
Google Ideal Image Tigard
Everyone was extremely friendly and helpful. Procedures and what to expect were well explained. I would definitely recommend someone to Ideal Image!
Google
5.0/5
Jan 15, 2021
Google Ideal Image Tigard
Tiffany did an amazing job with my laser hair removal service! So friendly and made the whole experience comfortable!
Google
5.0/5
Jan 11, 2021
Google Ideal Image Tigard
This is the second time having Julie do my botox and filler. She is always so caring,attentive,making sure you're ok and she is amazing at carefully placing the filler in the areas I want. She listens and executes exactly what you want,having you check in the mirror as she goes along to make sure that is what you still want and adjusts placement as you need or want. I just love and appreciate her professional and gentle way.
Google
5.0/5
Jan 8, 2021
Google Ideal Image Tigard
I have had excellent results with my LHR treatments. The staff is very professional and kind.
Google
5.0/5
Jan 8, 2021
Google Ideal Image Tigard
Great team!! always feel super welcome
Google
5.0/5
Dec 31, 2020
Google Ideal Image Tigard
Amazing customer service & love my ending results!
Google
5.0/5
Dec 31, 2020
Google Ideal Image Tigard
Google
5.0/5
Dec 30, 2020
Google Ideal Image Tigard
Today was my second treatment and I’m very pleased because the first treatment I got was the BBL for dark spots on my face and I seen a big difference clear and really great looking skin, the dark spots definitely got lighter she did all my face but gave more attention to the dark spots and it was real great results, so I’m excited for today’s treatment I already know the results are gonna be perfect, I really recommend it, I’ve gotten 3 IPL treatments in the past and a pixel ones, at a different place, but never seen clearer results, like it never happened, this BBL at ideal Image is more $ but just what I needed and wanted, I’m so happy with my results definitely recommend it.
Google
5.0/5
Dec 23, 2020
Google Ideal Image Tigard
I have been getting my BBL done by Julie Sunada and she makes me feel very welcomed! I really enjoy the care she provides in making sure to take her time in targeting my areas of concern. I bought more BBL sessions because I know she will do a great job!
Google
1.0/5
Dec 22, 2020
Google Ideal Image Tigard
I have an issue with my treatment. I have tried to talk to the spa manager since 11/27 but she doesn't call me back. Can someone please tell me how can I talk to a person that can solve an issue.
Google
5.0/5
Dec 15, 2020
Google Ideal Image Tigard
Very good. Everyone is nice and fast and considerate.
Google
3.0/5
Dec 14, 2020
Google Ideal Image Tigard
Ally was great, knowledgeable and thorough. She (finally) documented a complaint of made via email, phone call and voicemail. The prior session I was only "spot treated" and my hair regrowth was so much! I was told that the person who treated me before was new and had since left the company and that "spot treatment" was not part of the normal treatment I was supposed to get. First COVID got me off track with the "every 8 weeks" schedule, then I get this person providing me subpar service. As such I'm requesting an additional treatment session.
Google
5.0/5
Dec 10, 2020
Google Ideal Image Tigard
I love my bbl/IPL laser lady. She’s the sweetest and so professional. She communicates well during the procedure and my results have been nice.
Google
1.0/5
Dec 8, 2020
Google Ideal Image Tigard
I have tried to get the manager of the Tigard location to call me back for almost a month now. I was charged more than what was stated on my contract and can not get anyone to speak with me about this. I even escalated the issue for a third time in person at the clinic but she was not in the office, but am now forced to leave a bad review. I'm very disappointed in this level of service.
Google
5.0/5
Dec 8, 2020
Google Ideal Image Tigard
Tiffany was great Made me feel really comfortable. Everyone has been so nice to me with this process. I highly recommend going to ideal image.
Google
1.0/5
Nov 28, 2020
Google Ideal Image Tigard
I’ve completed 3-4 different treatments for laser hair removal at this location and every visit has provided a different experience of how they proceed with the treatments by the nurses. This is very confusing from the patient perspective. Consistency in treatment execution and after care is imperative. My most recent visit was very uncomfortable and unusual. The nurse ignored my request to pre cleanse my face, I was wearing some foundation. She touched my hair inappropriately, I felt violated. She questioned my occupation. She gripped my face and forcefully repositioned my face as if I was a child behaving ill mannered. This motivation behind her actions felt personal with ill intent, I being a professional black woman. I warned her about how I had burned slightly after my last treatment. She agreed to try a steroid cream to ease the burning sensation, claiming that cooling the area of treatment fast was the key to not burning my skin. I had to remind her several times to apply it after she so eagerly continued to zap my face with the laser. She handed me an ice pack and sent me on my way. Once in my car, I removed my mask to see that all the white wax lines from her pre-treatment guidelines remained on my face and neck, neglecting to properly provide after care for me as a patient. This was not typical from my prior visits. I’m currently dealing with serve burns on my face, that are peeling and revealing pink skin with some light bleeding. I called the day after Thanksgiving to express my concerns, and sent pictures via email. I was told that I have hyperpigmentation. The disrespect to down play what are clearly burns as simply hyperpigmentation is alarming to say the least. I’m afraid to continue treatment if this is how I’m going to be treated. Thank goodness for COVID mask, my face looks like raw meat currently and I can cover my scarring. If you are a black woman, run sis. My tears are burning my face as I write this.