Portland (Tigard)

9225 Southwest Hall Blvd
Suite F & G
Tigard, Oregon 97223
503-512-5995

Current Promotions

Monday 08:00am - 07:00pm
Tuesday 08:00am - 07:00pm
Wednesday 08:00am - 07:00pm
Thursday 08:00am - 07:00pm
Friday 08:00am - 07:00pm
Saturday 08:00am - 05:00pm
Sunday 08:00am - 05:00pm

Our Ideal Image Laser Hair Removal Tigard location has been opened since August of 2011. We are conveniently located in Greenburg Corners next to the Washington Square Mall with plenty of shopping and restaurants close by. Our convenient hours and location make it ideal to have a treatment on your lunch break or after work. We are staffed with skilled, highly trained NP’s and RN’s to get rid of that unwanted hair! Call for your free consultation today!

From 217 North take exit 5 (Greenburg Road Exit):
    1. Take a right at the light, go past the mall and we are on the left in the La Rog Jewelers parking lot
From 217 South take exit 4A (Hall Blvd Exit)
    1. Take a left at the light, go past Washington Square and we are on the right hand side in the La Rog Jewelers parking lot. Same parking lot as Mr. Formal, La Rog Jewelers & Americas Best and across the street from a bright blue/purple/yellow building called John’s Incredible Pizza.
4.1/5
4.1 /5
324 Reviews

Google
1.0/5
Nov 14, 2022
Google Ideal Image Tigard
Absolutely terrible experience. I asked for 1 Shoulder to be done. They made me pay for 2. I sighed but I was fine with this. The lady that I talked to before I even started treatment told me that I would be able to take care of the entire spot on my right shoulder, even though there was about a 1x1 inch section that is considered "off" the shoulder. She lied to get me to pay for treatment. Upon starting treatment, they told me that it is not considered part of the Shoulder so I would have to pay thousands of dollars for their back treatment.. even though the section is SO small. I am around 5 months into treatment and I still have very little results. Absolutely terrible and I will most likely have to pay someone else to do the job correctly once I finish treatment here.
Google
5.0/5
Nov 7, 2022
Google Ideal Image Tigard
I came for my second treatment and it was awesome 🙂 I signed up for more areas and referred a friend!
Google
3.0/5
Nov 5, 2022
Google Ideal Image Tigard
Ok experience. Not a friendly, happy atmosphere. Very distant feeling compared to other clinics
Google
5.0/5
Oct 28, 2022
Google Ideal Image Tigard
Tigard location is awesome!
Google
4.0/5
Oct 27, 2022
Google Ideal Image Tigard
My nurse was great! But the check in person can be more friendly, they were very dismissive.
Google
5.0/5
Oct 26, 2022
Google Ideal Image Tigard
Shannon is amazing! I’ve seen her the last two times I’ve had appointments, she is beyond friendly and welcoming, and had a very nonjudgmental and active approach to conversations that I find inspiring:)
Google
5.0/5
Oct 23, 2022
Google Ideal Image Tigard
I love the ladies at Ideal Image. The services they offer are wonderful and Julie always does an amazing job. Thanks so much!
Google
5.0/5
Oct 20, 2022
Google Ideal Image Tigard
The person who did the injections was wonderful and kind.
Google
5.0/5
Oct 20, 2022
Google Ideal Image Tigard
Friendly and skilled at hair removal and wrinkle treatment.
Google
5.0/5
Oct 10, 2022
Google Ideal Image Tigard
Julie was such a wonderful nurse! She did a great job!
Google
5.0/5
Oct 7, 2022
Google Ideal Image Tigard
Julie was amazing. She takes the time to make sure that you are comfortable and that you are not experiencing any discomfort during your laser hair removal procedure. She’s very professional and you can definitely tell that she genuinely cares about her patients. Highly recommend Julie on your next beauty treatment!
Google
5.0/5
Oct 5, 2022
Google Ideal Image Tigard
The atmosphere was pretty relaxing. Pretty much all the people were nice and helpful. Julie was an amazing, she made the process pretty much easy and worry-free. Checked in and fast forward to follow up with a room didn’t have to wait
Google
1.0/5
Oct 3, 2022
Google Ideal Image Tigard
Both nurses or technicians have done a great job, I feel comfortable and they are very competent. But I will not recommend Ideal Image, first this is a very expensive treatment and painful, and you should have the 1st session at least as a trial option.
Google
5.0/5
Oct 1, 2022
Google Ideal Image Tigard
This place knows there stuff! Great prices compared to others I checked. My lips are plumped and full! I’m definitely going back!
Google
5.0/5
Sep 29, 2022
Google Ideal Image Tigard
very friendly
Google
1.0/5
Sep 27, 2022
Google Ideal Image Tigard
Just a sales call. Felt like a car dealership. And very expensive comparatively - which if you were actually upfront with pricing instead of saying "80% off" I could have saved a lot of time.
Google
5.0/5
Sep 22, 2022
Google Ideal Image Tigard
My technician was wonderful. It’s quick and easy and more effective than I anticipated.
Google
5.0/5
Sep 21, 2022
Google Ideal Image Tigard
I had a really great experience today. I had to bring my 4 year old with me and the girl at the front desk was so sweet and thoughtful. She got him crayons to draw with and a juice to drink while I got my treatment. Also, the lady who did my treatment was very efficient and thoughtful to make my experience better. I really appreciated everyones efforts today. Wonderful staff.
Google
5.0/5
Sep 20, 2022
Google Ideal Image Tigard
Both of the representatives that i spoke with were very helpful, understanding, and overall a great representation of the services and benefits I could receive should i decide to signup. Of course, i did sign and am looking forward to making this daily change to my routine. Thank you so much for such a pleasant experience!
Google
1.0/5
Sep 17, 2022
Google Ideal Image Tigard
I'm completely disappointed that a "professional" such as one that works at the front office would hang up twice during an attempt at scheduling an appointment, I thought maybe it was done by accident but noticed it's a routine at their office to end calls while literally on the phone with patients. This office seems to be a struggle and clearly scheduling patients does not seem to be a priority nor a concern for these employees.
Google
5.0/5
Sep 12, 2022
Google Ideal Image Tigard
Great. Service ontome and fast
Google
5.0/5
Sep 10, 2022
Google Ideal Image Tigard
So far so good! Just Ultherapy for now! Better experience than fullface Ultherapy done at Pearl 3 years ago... Jowls already look lifted, only been 1 week. Felt way more powerful than experience at pearl. Will be back for something else! I didn't take very good before and afters but it's still going to tighten over the next couple months
Google
3.0/5
Sep 5, 2022
Google Ideal Image Tigard
They miss out on too many appointments and then won't make up for it.
Google
5.0/5
Sep 2, 2022
Google Ideal Image Tigard
Friendly
Google
5.0/5
Aug 22, 2022
Google Ideal Image Tigard
My visit with Julie was fantastic! Her attention to detail and her steady hand made my fast and easy. And my results speak for themselves. I will definitely be requesting Julie Del Duca by name the next time I schedule!!!!
Google
5.0/5
Aug 20, 2022
Google Ideal Image Tigard
The best place and really amazing staff
Google
5.0/5
Aug 20, 2022
Google Ideal Image Tigard
I had a very positive experience and everyone I interacted with throughout the consultation and appointment process was friendly and professional.
Google
2.0/5
Aug 17, 2022
Google Ideal Image Tigard
The staff in the Tigard clinic are absolutely wonderful. The customer service from “consultants” via phone is… not customer service. They are not knowledgeable about procedures or contract details. Every time I call to ask a question, no one can help me. I’ve had 2 contracts written entirely wrong. I’m quite displeased with the corporate business model, lack of accountability, and disconnect between clinic and “consultants.” This is a case where the corporate model is broken and simply does not work.
Google
1.0/5
Aug 5, 2022
Google Ideal Image Tigard
Horrible customer service in store and from their call centers. I waited over an hour from my appointment to be seen. Only to be told that numbing cream needs to be ordered beforehand. I gave them the benefit out the doubt but the experience with their staff never improved. I finally received a call back regarding my request to cancel since I only ever received one appointment and no refunds even if you didn’t receive services! Took them since March to call me back!! Would never recommend to ANYONE. Save your money. Go to a local business. Not ideal image.
Google
1.0/5
Aug 3, 2022
Google Ideal Image Tigard
Terrible experience. Poor customer service/poor prep information and education given (very inconsistent), and I did not appreciate the nurse I met who was supposed to treat me- quite condescending and unhelpful, especially when it was evident I was given incorrect information. I spent nearly an hour on the phone during my consult to ensure I would be well prepared for my session. I spent $250 which I was told I could treat my bikini area and spot treat another area to see if the area worked, which was incorrect information. I asked questions thoroughly for my consult about tanning/spray tanning etc., drove all the way across town (which is about an hour) only to be told the consult information I was given was incorrect. I have to go back to get a treatment as I have already paid a few weeks ago or else I would have requested for a full refund and gone elsewhere.
Google
5.0/5
Jul 24, 2022
Google Ideal Image Tigard
This is my 4th time getting Botox and Filler with Julie, from the Tigard Ideal Image. She always does a great job! She is skilled and has a professional eye, my lips always look amazing when she is finished! I wouldn't go to anyone else.
Google
5.0/5
Jul 15, 2022
Google Ideal Image Tigard
Very pleasant
Google
5.0/5
Jul 6, 2022
Google Ideal Image Tigard
It was wonderful. To soon to know if it work, but are well taken care of while having it done. Very nice staff also.
Google
1.0/5
Jul 6, 2022
Google Ideal Image Tigard
The sales pitch is WAY too strong. I should not need a video call to find out how much a service costs. I should not need to give my date of birth to get an email with details. My "offer" should not expire if I don't sign up immediately. And the "discounts" are *clearly* just there to make the customer feel like they are getting a good deal, when really it's just normal prices that everyone gets. Everything was way too pushy and made me very uncomfortable.
Google
5.0/5
Jun 26, 2022
Google Ideal Image Tigard
My wife is a client at your location and I'm happy to spend the large amounts of money that it cost me to care for her cosmetics' needs. Her provider Julie is awesome and every time she comes home she shares just how wonderful she is and how her treatments are always perfect. As a husband I hear the good and the bad. Seem all is good with her provider Julie but the concern is with the girls in the front desk. Several times she has overheard the girls communicate in a negative and unprofessional manner. It would be my advice to educate the front staff on maintaining a high level of professional conduct and be careful what is communicated. I would hate to spend my hard working money with a company that allows such behavior. It's my hope that I will not hear these stories and comment in the future otherwise I will suggest that we take our business else where. Julie is highly adored by my wife, they have a very special relationship and I'm thankful for Julie's commitment and professionalism in caring for my wife cosmetics' needs.
Google
1.0/5
Jun 21, 2022
Google Ideal Image Tigard
My first experience was good. They explained everything. On my most recent (which happened to be my last treatment visit), the NP was rude and only spoke when spoken to. She told that I needed 6-8 more treatments to get any results. She said they had a special and I said I wouldn't mind knowing more. She then left the room, came back in about 5 minutes, and told me what we were going to do and that the documents were ready to be signed in my email. I asked how much all of that was. She told me and said it is like getting two free. I said that is a good deal, but I think I will pass. She said, "what?" I said, "I will pass this time, but thank you for the information." She gave me a disgusted face. Said nothing and began hooking things up for treatment in silence. She did not say good bye, test the pager, nothing....She cam back in to move to the next site and treated me the same. I was then emailed the documents 6-7 times over the course of weeks. There has been no follow up apts. I have not been called. I have no clue what my progress looked like from photos..horrible. Also the call center/in take people are liars that just want to make a sale. There must be commission involved. 2/1: received a voice mail from someone that stated a manager would be reaching out...that still has not happened. I feel that this speaks to the poor customer care and a lack of professionalism. 2/17: still no follow up but I am getting emails asking to rate my experience... 6/21: Still no contact from the company. Again, was told that the manager would be reaching out to discuss. That has not happened. I also see on the review that Tigard Ideal Image wants me to follow up with them. I told them my experience when this happened and they did not care then. Why would I call you when that was my experience?
Google
5.0/5
Jun 20, 2022
Google Ideal Image Tigard
Great service and specifically outstanding customer service, thank you
Google
3.0/5
Jun 6, 2022
Google Ideal Image Tigard
Be picky about where you do laser hair removal. Editing my review because I got a much better experience with a different practitioner. The last time I left this place i left with over 20 burn marks all over my face and neck. This time went much better. she was much more cautious, and asked questions
Google
5.0/5
Jun 1, 2022
Google Ideal Image Tigard
I really love the nurse who performs my treatments. (I'm terrible at remembering names, so sorry.) She explains every single step of the process, she's personable, and efficient. I always know what to expect before, during, and after treatment. My appointment has been on time every time and the lobby is exceptionally clean and comfortable. There are so many reasons I've been coming to Ideal Image for years.
Google
1.0/5
May 27, 2022
Google Ideal Image Tigard
They are discrimative. Don't waste your time.
Google
1.0/5
May 17, 2022
Google Ideal Image Tigard
The treatment was good but it's overpriced and you won't treat a 1 inch section outside of the designated area without charging $2800
Google
5.0/5
May 11, 2022
Google Ideal Image Tigard
I love Julie, the technician that injected me. She is very good at what she does. I always insist my appointments are with her. She is very easy to talk with and explains all of the procedures in an easy to understand manner. I feel she is very honest.
Google
5.0/5
May 6, 2022
Google Ideal Image Tigard
I really enjoyed my experience here. The staff were kind, contentious, skilled and informed. It's a popular place so it can take a minute between appointments. But if you want something quality, it's more than okay if it takes a little time. I have a lot of acne scars and and some fine lines. These treatments helped so much. The discoloration has gone down quite a bit. Some sunspots I had disappeared completely. I'm very happy with my results. - face & neck BBL
Google
2.0/5
May 3, 2022
Google Ideal Image Tigard
It was as ok, other than they make you talk to a pushy sales person who got mad at me because of I wanted to talk it over with my hubby abs would not sign on the line at that very moment!
Google
5.0/5
Apr 22, 2022
Google Ideal Image Tigard
I had no problems reaching someone when I called to inquire. When I got into my consultation, I didn't feel awkward or pressured to make any decisions one way or another. It felt like they understood my goals and were respectful of what I wanted.
Google
2.0/5
Apr 14, 2022
Google Ideal Image Tigard
They are pretty consistent with having staffing issues. I had to extend the time between my treatments much further than normal because they didn’t have enough staff and each time was promised that there wouldn’t be an issue at the end - they would work with me to finish my treatments. Well, the end came and they did not. I didn’t even get a response from the manager when I asked an email be passed on and when reaching out to corporate they had nothing to offer either. Being penalized for their staffing shortcomings seems to be a thing too because the girl behind me in line said the same thing happened to her.
Google
5.0/5
Apr 11, 2022
Google Ideal Image Tigard
All around awesome!!! Great with timing and the service is just incredible. Friendly and knowledgeable technicians make this experience first class!!!
Google
5.0/5
Apr 11, 2022
Google Ideal Image Tigard
It was my first time coming to this location after transferring from another state and my services was amazing. Very thorough And considerate of my pain tolerance. Will continue service here
Google
1.0/5
Apr 8, 2022
Google Ideal Image Tigard
The whole phone part was a bit intrusive and when I saw the zoom was going to be recorded, I was done. I will never use your company because of the intrusive techniques used for sales.
Google
1.0/5
Apr 4, 2022
Google Ideal Image Tigard
Read these reviews before signing a contract with Ideal Image.
Google
5.0/5
Mar 28, 2022
Google Ideal Image Tigard
Kavitaa was helpful, knowledgeable and kind! Thanks for helping me feel young again 😃
Google
1.0/5
Mar 25, 2022
Google Ideal Image Tigard
Due to understaffing and covid, my treatment time was prolonged over 3 years. It was very hard to make appaoinments and they were often cancelled. Through the 3 years, I was told I’d receive a call to schedule my next appointment and would not get an appointment until I called serveral times. The treatment was about 40% effective. My treatments were extended mid last year. However, now that I am pregnant they will not honor the extension, I’ve been told that I have received all my treatments and I have to pay for the extra treatments if I would like to continue once I have my baby. So I have paid 8k for treatment that did not work becuase of the inefficiency of staff and the company. I’ve tried to call and speak to the manager several times, they are conveniently always busy and “will call me back” and have yet to do so.
Google
5.0/5
Mar 23, 2022
Google Ideal Image Tigard
Easy and no stress
Google
5.0/5
Mar 17, 2022
Google Ideal Image Tigard
I’ve had my Botox and fillers done here and let me tell you something …. Best place ever! I’ve had treatments done by most of the staff and I’ve never been disappointed! 100% recommend!
Google
5.0/5
Mar 15, 2022
Google Ideal Image Tigard
Clean, friendly, all questions answered. Need to go in for botox touch up. Hope the results are better post touch up. Edit: Botox touch up looks great! Can't beat that membership unit price of $8.90. Highly recommend!
Google
2.0/5
Mar 3, 2022
Google Ideal Image Tigard
I got my lips filled here and it was an amazing experience. The nurse was very informative and communicative. However while getting my Photo Facial the nurse didn’t explain anything. Didn’t ask me questions. Didn't use cold gel on my neck which left scar marks which is the reason I’m afraid to go back even though I have 4 sessions left.
Google
5.0/5
Mar 2, 2022
Google Ideal Image Tigard
I love Tracy so much she did my Botox for my first time and she made it so enjoyable!
Google
5.0/5
Feb 23, 2022
Google Ideal Image Tigard
Even though the after impact of the laser hurt, I still had a really good experience and did really well for my first time.
Google
1.0/5
Feb 18, 2022
Google Ideal Image Tigard
This place is a rip off. I had to cancel my last appointment due to COVID. In the meantime my contact ran out and I had no idea ( who remembers the exact date of their first treatment and keeps up with it for 16 months ?!) Well, now if I want to have the same services done, I have to pay, but if I went to have the services done while COVID positive, they would have been free! My contract expired 5 days ago and they will not consider the circumstances! Pure greed.
Google
4.0/5
Feb 18, 2022
Google Ideal Image Tigard
This is a great place for your basic fillers, Botox, hair removal or laser facial treatment. The gals at the front desk are amazing! They even do weekend and evening appointments. The consults you’d have on the phone are with a different subgroup so I would highly recommend calling your local branch directly. I love the membership perks!! Pays for itself in that aspect. I drive up from Salem and it’s def worth the drive. It’s super clean and professional. Realistic suggestions and expectations are always the forefront. Pricing is similar to other places. There are certain procedures they don’t do here so make sure to do your homework! Also make sure when you schedule appointments you know how much you’ll need to either finance or have available with you.
Google
5.0/5
Feb 17, 2022
Google Ideal Image Tigard
I love Ideal Image. The staff is always friendly, the nurses are professional and have great ‘bedside manner.’ I have been coming here for years because it is a place that I trust. I just joined the membership program today. For what it’s worth, I have switched between three different locations in different states and it has always been a seamless experience.
Google
5.0/5
Feb 16, 2022
Google Ideal Image Tigard
I have been getting laser hair treatments for the past 2ish years. Everyone that works at the Tigard, OR location has been so kind, respectful, friendly, and really cares about you as a patient. I have been happy with my experience, and results. My very last treatment was done by Kavitta, who was so sweet and great!! I definitely plan to go back in the future.
Google
5.0/5
Feb 15, 2022
Google Ideal Image Tigard
Really kind staff, Bridget was so understanding and made me fill so comfortable. She was a perfectionist, very thoural, I'm so glad she is. You know your getting your money's worth.
Google
1.0/5
Feb 11, 2022
Google Ideal Image Tigard
She did a really sloppy work. Lots of area were left behind and hairs are growing again in that areas. She also took my credit card to manage my payment while I was in the treatment room and she said she will let me know about the cost before charging my credit card. But after 10 min I left the room since I did not hear from her. The front desk told me they charged me already and they were told that I knew about the charge!!! But I didn’t know!!! That is unacceptable and I want to talk to your manager about it! I paid lots of money for a very bad treatment
Google
1.0/5
Feb 11, 2022
Google Ideal Image Tigard
It was genuinely the WORST experience I’ve ever had. I have never left a bad review for a company but I felt very inclined after my experience here. 0/10, I wouldn’t even tell my enemies to come here for any service. If I could give it zero stars I would!! DO NOT GO HERE. They are scammers. My service induced a very weird reaction, and i expressed how I was not comfortable moving forward with the treatments but they wouldn’t give me a refund. I then got a doctors note and they DIDNT accept it because I didn’t put an “actual” condition like a hernia or cancer on the note. My reaction and the fact that I was scared to continue wasn’t enough? TERRIBLE SERVICE. on top of that, when I came to my first appointment, nobody was in the office and I had to wait at the desk for 10 minutes before someone came to help me. I literally was saying “hello” multiple times trying to get someone to help me and was about to leave when someone finally came to help me. The office also was not very clean… the whole experience was just awful and I don’t know if I trusted the people working there to do any procedures on me. Worst experience ever.
Google
1.0/5
Feb 9, 2022
Google Ideal Image Tigard
I was assured when I purchased the 18 month plan that it would not go into effect until I had my first appointment. I asked about this specifically because I purchased in August 2020, but there were no available appointments until October 2020. I was told at my last appointment, in Jan 2022, that my 18 months ran out in Feb 2022 (which is 18 months from the purchase date). I have lost out on at least one appointment due to the fact that I was given incorrect information at the beginning. Additionally, the facility cancelled appointments without confirming with me, so I showed up and was told that I didn't have an appointment. I think this is a completely unacceptable way to conduct business and a obvious disregard for my time, which I needed to request off from work. I tell people that laser hair removal is great, but that they should find anywhere other than Ideal Image to have it done.
Google
2.0/5
Feb 7, 2022
Google Ideal Image Tigard
R ceievd sales call. The representative was unclear about pricing
Google
5.0/5
Feb 4, 2022
Google Ideal Image Tigard
My provider was kind and professional. I'm so happy with the progress I've made over the last five treatments.
Google
5.0/5
Jan 26, 2022
Google Ideal Image Tigard
Everyone is super nice and professional. I just went for my first visit and it was great.
Google
1.0/5
Jan 25, 2022
Google Ideal Image Tigard
Horrible company, Customer service careless rude, unprofessional, this company needs to shut its doors forever.
Google
5.0/5
Jan 25, 2022
Google Ideal Image Tigard
Office was clean, front desk team was warm and welcoming and my RN was very thorough and clear about my treatment and got me set on a plan moving forward.
Google
3.0/5
Jan 21, 2022
Google Ideal Image Tigard
Overall it was a good experience. However, taking my payment before determining that I could get an appointment in the next few weeks was a bit off putting. Now, I have my "second appointment" but no initial appointment on the books. If you can't get me in for my initial session within 2 weeks of signing my contract, how can I trust that I'll be able to get all my sessions in a timely manner moving forward? Perhaps just giving me the options - prior to making payment - to know what is available would help solve that issue.
Google
5.0/5
Jan 20, 2022
Google Ideal Image Tigard
Front desk is always so sweet and Julie is nothing short of AMAZING ! I see her every time I get my lips and Botox done and she stays getting me right each time❤️ highly recommend seeing them if you’re ever looking to get cosmetic treatments done 🙂
Google
5.0/5
Jan 20, 2022
Google Ideal Image Tigard
My last laser hair removal appointment had been mis-booked at the wrong Ideal Image location. I was so upset because they are fairly booked out (like most businesses right now) and I was already pushed out past my window for the treatment... The front staff was extremely sympathetic and asked me to wait in the lobby to see what could be done. Nurse Tracy ended up squeezing me in between her scheduled clients to make my appointment happen! And even though I'm sure it was an inconvenience on her, she never made me feel like it, and was incredibly sweet! On top of the customer service, the Tigard location is always clean and efficient.
Google
1.0/5
Jan 19, 2022
Google Ideal Image Tigard
Google
5.0/5
Jan 18, 2022
Google Ideal Image Tigard
LOVED Bridget!!!! Not only is she a lovely and personable person she was soooo thoughtful and thorough with my session.
Google
5.0/5
Jan 18, 2022
Google Ideal Image Tigard
Came here for a consult and will definitely be back!
Google
5.0/5
Jan 18, 2022
Google Ideal Image Tigard
Ask for Caley, she is the best! Grateful for her guidance while getting laser hair removal. She is amazing and makes the process really smooth. She goes above and beyond for her customers and tries to help as much as possible. Great service and experience with her at Ideal Image.
Google
5.0/5
Jan 17, 2022
Google Ideal Image Tigard
Kavitta and Shannon are always very personable and professional. I really enjoy getting my treatment from all of them.
Google
1.0/5
Jan 17, 2022
Google Ideal Image Tigard
It was very disappointed.
Google
5.0/5
Jan 14, 2022
Google Ideal Image Tigard
Bridget, one of the nurses that did treatment for me for laser was soooo good! I have low pain tolerance but she made sure to keep me at ease. She very professional with making sure she got every section of my skin covered. Staff answered any issues or concerns that I’ve had so far and are so nice. Thank you guys!
Google
1.0/5
Jan 12, 2022
Google Ideal Image Tigard
My loan payments were due before I received services. When completing the initial loans info my rep with ideal (who conveniently is no longer there) said to put in a place holder date and that dates would be updated to my service date. This never happened. Because if this mishandling I have opted to cancel my services but am being told it will not be refunded. NO SERVICES WERE RECEIVED and I’m being charged.
Google
5.0/5
Jan 11, 2022
Google Ideal Image Tigard
Bridget was amazing. She paid extra attention to detail and really took the time to make sure everything was perfect.
Google
5.0/5
Jan 8, 2022
Google Ideal Image Tigard
My experience here was quite wonderful. First & foremost, the facility exceeded my standards regarding sanitation. It is also spacious & beautiful inside. I was assisted in a timely manner. I desired new years dip nails & I really like how they turned out. If you are looking for a nice quality nail salon I recommend this business. Also the nail technician who executed my nails is Tram. She is talented & so nice.
Google
1.0/5
Jan 7, 2022
Google Ideal Image Tigard
Probably the worst costumer service experience I’ve ever had. I was hung up on multiple times when trying to make an appointment. I finally got an appointment a few weeks later. The day before my appointment I called to see if there were any appointments at a different location (one that would be closer to me while I was on a trip). The receptionist said she would have to cancel my appointment in order to move my profile. While I understand in order to move my profile you would need to cancel my current appointments but I just wanted to see if there were any openings at the other location. I requested to talk to the call center since they have access at looking at multiple locations. The receptionist was rude and hung up. I called and got the call center and this lady that I spoke to stated my appointment was already canceled. I travel a lot for work, I was assured when I first signed up and paid $3,000 that this was one of the only National laser hair removal centers and that it wouldn’t be a issue to schedule at different locations each time. I’ve been getting treatments for almost a year and every location has been great except for Tigard. I would avoid if possible.
Google
5.0/5
Jan 5, 2022
Google Ideal Image Tigard
Everyone was amazing; my nurse was very knowledgeable and great at explaining what to expect throughout the treatment.
Google
2.0/5
Jan 3, 2022
Google Ideal Image Tigard
The people were great. The results not good ay all! I look The same and haven't changed my habits.
Google
5.0/5
Dec 24, 2021
Google Ideal Image Tigard
Bridget is awesome! She did a great job today and reminded (explained actually since I haven't read my contract in ages) how to set up appointments going forward now that my contract is expired. Thanks Bridget!! I'm also so impressed with Lexi as the front desk. I've had nothing but positive encounters with all staff at Ideal Image, great customer service and I'm so happy with my results. Happy holidays!
Google
5.0/5
Dec 23, 2021
Google Ideal Image Tigard
Everyone was professional and sweet
Google
5.0/5
Dec 23, 2021
Google Ideal Image Tigard
Very friendly and welcoming 😊
Google
5.0/5
Dec 13, 2021
Google Ideal Image Tigard
This was awesome! This is a goft i am giving to myself.....Can't wait to start my sessions with them! They were promt, extremely kind, and everything went so quickly from start to finish. I wanna say less that 30 minutes. So glad I called 💝
Google
5.0/5
Dec 8, 2021
Google Ideal Image Tigard
Not as painful as I expected. The procedure was over quickly.
Google
4.0/5
Dec 7, 2021
Google Ideal Image Tigard
Very professional. Informative. Make you feel great . Highly recommend
Google
2.0/5
Dec 1, 2021
Google Ideal Image Tigard
I was there for Botox and feel the provider only knows one way to inject Botox. She does it the same for everyone. I have been having Botox for a while and wanted to have the eyebrows lifted and not focus on the forehead. She told she me knew what she was doing having done this for two years. Each face is different and injecting the different muscles causes different reactions. You should focus on what the customer wants and not inject everyone the same.
Google
5.0/5
Nov 11, 2021
Google Ideal Image Tigard
So far I am loving my results from ideal image. Looking forward to sunny weather and not worry about hair. Thank you
Google
5.0/5
Nov 11, 2021
Google Ideal Image Tigard
Very professional and helpful
Google
1.0/5
Nov 9, 2021
Google Ideal Image Tigard
I didn’t have an experience at ideal image Tigard but you guys keep contacting me over and over and now this? I live in Seattle and I’ve told that to two people that talked to from Tigard so why is it that still hasn’t been updated and you’re still hounding me? Seriously it’s embarrassing for your company that you have people like that working for you — you guys need to get your stuff together. I don’t know what’s going on with your company if it’s just new staff that’s untrained but it’s really unprofessional really messy and you guys need to pull it together.
Google
1.0/5
Nov 9, 2021
Google Ideal Image Tigard
Call or email me after looking at my file! The whole experience was bad and poor communication on more than one occasion. As of now , I cannot in good conscience recommend ideal image
Google
2.0/5
Oct 26, 2021
Google Ideal Image Tigard
I’ve been getting laser hair removal here for almost a year. For the most part the staff is friendly and comforting. However, the last few times I’ve gone I’ve left frustrated. At my appointment last month I wasn’t seen until an hour after my appointment was scheduled. And although my nurse was nice, she was obviously very new and had to talk herself through my session. At my appointment this month I waited for 20 minutes and was then told that my technician wasn’t there and they didn’t know when she would be so I needed to be rescheduled. Nice ladies but poor organization and management.
Google
3.0/5
Oct 19, 2021
Google Ideal Image Tigard
Not enjoyable. rarely do you get to see the same person for your treatment. It’s very rushed feeling for the cost doesn’t seem worth it. The staff seem aloof (superficial) some are friendly but is that just because they are at work and have to be? Not genuine. Place feels cold and not welcoming. Being in the service industry for 20 years I have higher standards on how important it is to nurture your customers especially when having painful services or treatments that are embarrassing. Honestly wish I could get a refund for the last sessions I have left so I can have a more nurturing experience somewhere else.