Went back for the second time and I’m in love. I’m not sure of the nurse name but she was very informative. Laser hair removal so far so good

Professional, excellent and expedient service.

Cierra is wonderful and made me feel so comfortable! Quick service, very clean, easy to schedule. Great all around!

Excellent

Staff is very nice and you are seen very quickly. Any questions you have are answered and they make you feel very comfortable.

Called in to hear more about the “blood bath” facial. Spoke to Amanda who was very sweet , and patient while answering my million questions. Unfortunately they do not even have this facial. Lovely girl though😇

I had a very nice experience here. All staff very professional and courteous. Ciara and Anna were great RNs and provided comprehensive explanations of what was going on during the treatment. I can not wait to see the results. Definitely recommend this place.

Not happy with the reception/check in team. There was nobody else waiting and my niece was late for her appointment due to the Turnpike beign closed, they did not try to accommodate us, only said "after a 15 minutes delay, the nurse wont see you" I understand the policy, but there was nobody waiting and we live over an hour away. For the price we are paying, they should have a least considered asking the nurse to see us because like I said there was nobody waiting, after my visit we sat in the parking lot to call customer service (another 25 minutes) and still nobody else went it. They were not rude, they were very professional but they were not friendly and didn't make us feel valued as customers. I decided on Ideal Imaged because someone recommended it on tiktok, but I know now it's not a place a would recommended. The person on the 1800 number though was very helpful and made it possible for my niece to be seen. Thanks God for the lady on the phone!

Very professional! Everything was easy to understand when explaining the whole procedure

Very kind sweet girl help me

I love Cierra she was friendly and proffesional. She make sure to target my new hair growth.

10/10 everyone was so pleasant and helpful!

I got Coolsculpting a few months ago and the results are incredible. Just have to be patient for them but so worth the wait! I loved coming in to take after photos to really compare. My nurses were great! Highly recommend coming here

Very nice people here great medspa

This place has gone down hill tremendously. I suggest using a different company at this point. At my last service, they tried to overcharge me in direct disregard to my contract. The gentleman at the desk was apathetic, shrugged, and said because the prices increased. I have a lifetime contract - my price does not change. Maybe Ideal Image should train employees to read and honor their contracts instead of trying to grab every dollar then can?

Professional and respectful And very Clean

This location is amazing. The staff are always so welcome and the nurses are extremely attentive. If you're looking for a great med spa definitely come here!

The nurses have been so great! They are professional and welcoming. They are good at what they do and they create a comfortable experience.

Great sy

I first became a member in 2016. I had my upper lip, chin, and neck area done with lazer removal up until a few months ago it started to grow back. I made an appt for touch ups, the prices are terrific. I was told I only need a few sessions to be free of hair again. Everyone is friendly at Ideal in Bethlehem Pa

Everyone was so kind and informative! I have had the pleasure to meet a few of the nurses there, all were AWESOME!! Recommend to anyone! Go see Nurse Amee!!

Andrea was great! So personable, sweet, and understanding. She made me feel comfortable and that she was there to help me.

Friendly, helpful, listened to my concerns. You should take cash.

I always have a pleasant experience at Ideal Image in Bethlehem, PA. All of the staff members are extremely friendly and always go above and beyond to meet my needs. My appointments have been going extremely well and the results are better than I ever could have expected!

Great experience!! Wonderful customer service!

I have tried nearly every service here and have seen great results from them all! The nurses are highly knowledgeable

I've tried multiple laser hair removal companies and no one does it better than Ideal Image, especially the Bethlehem location! It's been about a year since I started and I am virtually hair free!

Very comforting

I recently got my lips done and I am obsessed! The entire experience was great. Will be coming back for sure!

Domenique was amazing during my laser session today so quick and precise!

Friendly staff. Pristine environment. Amazing treatment.

Very friendly staff. Love it. Would definitely recommend.

I definitely recommend this location. The staff and nurses are amazing and welcoming. The nurses are well trained and very knowledgeable, they helped answer all of my concerns regarding my treatment.

My experience has been great so far. Very attentive to my needs and answer all my questions.

Recently got lip filler for the first time and my nurse was amazing! She made me feel so comfortable and at ease. Also the front desk girls were fabulous so sweet and knowledgeable. Highly recommend!!!

They got me in after I had canceled my appointment by accident. Very professional. Super friendly. I highly recommend

Brenna was awesome & professional. Great experience

I'm not really all that satisfied. I paid for an entire area to be treated (neck/chin). The technician only treated areas where she saw dark hair. I had success in the past even with the lighter hair. I would like to hear from a manager regarding this.

Everybody there in the Bethlehem facility are ALWAYS amazing.

I did cool-sculpting with Brenna and she was fantastic! So kind and understanding- I was a bit anxious about it but the treatment wasn’t bad at all and the whole environment was so sweet and supportive! Beautiful decor and lovely staff. Highly recommend!! Book with Brenna!!

Got laser hair removal here with Brenna, and it was a great experience!! Felt very comfortable and informed, it will take a bit for them to get you in the schedule due to how long laser takes but it was definitely worth the wait !!!

I had the best experience doing a cool sculpting treatment with brenna. All of the staff was super kind and overall such a friendly environment. Clean, organized, and reasonably priced. Highly recommend!

I have been coming to Bethlehem for years and I love the girls there, especially Brenna and Domenique. They always take such good care of me. I always look forward to my next appointment!

I stopped in because I am interested in getting Botox the girls at the front desk are friendly and so informative, can’t wait to get my treatment.

Absolutely wonderful staff. I feel very comfortable with all the nurses there.

Great place for hair removal and injectables! The nurses are awesome and super knowledgeable.

Great

Domenique is so friendly, knowledgeable, and I am so happy I had her today! She also did my botox! I've been getting this done for atleast 4 years and she is by far my favorite injector!

Excellent experience

If I could put zero stars I would. This company is MONEY HUNGRY! The sales rep that I had never explained the contract to me. I had a baby and was told that I had to wait 6 months postpartum to get started which I understand. The sales rep (Jessie Rodriguez) that I had convinced me to try the service on another part of my body so I said I would do arms and my chin. When she called me for the deposit I changed my mind and told her that as previously stated I would RATHER target the areas I’m most self conscious about if I’m going to be spending almost $4000 on ARMS AND CHIN! She said fine and that when I was ready to start than to give her a call. She never once mentioned that they would STILL try to charge me $290 for the “monthly amount” because obligation to pay was due as soon as you sign the contract. When we originally spoke she never shared that. She also never shared that it’s due the 1st of every month. I had originally explained that I wouldn’t have the deposit until the 19th of June. So on top of a $1600 down payment they were going to charge me almost another $300 less than two weeks later! When they kept trying to charge my card but couldn’t I called and the lady was giving me all of the information that the other sales rep SHOULD have. She tried to “extend” my contract but i would still be charged in advance for a service I can’t start until the middle of September. They explained that it’s going toward the “balance” so no money would be wasted but I never even gave the deposit! So I’m being charged MONTHLY even though I never gave the DEPOSIT?! What sense does that make?! What if I wanted to change my mind? At that point the contract is FORCING you to take a service that you may not even want anymore and given that I have to wait almost three months before I can even use it is what’s even more ridiculous. I spoke to the manager and they made a “case” for customer service to review. I told them I would rather have this service done elsewhere because I don’t like the need to feel money hungry or trap people into a commitment they may not use ALL of or even use AT ALL! I’ve never in my life made a review but this was beyond crazy for me not to share for others to know what they’re getting into. Because it’s 4th of July weekend, I have to wait to see how this goes. I’ll update this post when I get the call. Be careful out there guys.

Great place to help you feel confident. They have the the most knowledge with laser hair removal

Brenna is my injector & I could not be happier with her technique & professionalism. I highly recommend both her & Ideal Image.

Highly recommend. Staff is amazing!

Every Ideal Image I've been to has been great, but this one is exeptional!! The nurses are so sweet and educational. I have nothing but great things to say about this place.

Amazing experience everyone here is so skilled! I had cool sculpting and lip injections done and I couldn’t be more pleased with the results! Highly recommend!

I was very pleased with my assessment on Cool Sculpting.

I was very pleased with the knowledge of the expert-, consultant ,and treated very kindly

I spoke to the nicest woman named Ann, she was accommodating, and extremely knowledgeable!

It was a fabulous experience. I am so excited to continue my treatments!😁

Hablan español ?

Great service!

The staff was very nice, the facility was clean, and I had an overall good experience.

Pushed off appointments that we had previously scheduled, upon signing of the 5,000.00 contract they continued charging even though they couldn’t schedule my wife in to fit our schedule after they moved two of the appointments for another client to be served.. not only very inconvenient, but regarding the remaining 1800.00 balance, they stopped charges but instead of a refund they offered to give credit even though they claim they don’t have too, however the product barely did what it was supposed to whether that is the issue or movement of the planned appointments were the issue… neither was our fault I would never Reccomend this place to anyone…

Quick and professional

The lady that helped me with the appointment, set up payment, explained procedure was excellent

Everyone is very well trained and extremely pleasant. There are no questions left unanswered.

Love it. The staff is always friendly and welcoming

The nurse that performed my treatment is always on time and is very nice.

Very friendly

Neddy was great and very helpful

Nettie is amazing!!

Staff is always very friendly and accommodating.

Terrible customer service. My wife was interested in services here and made a deposit, but had to cancel due to a serious health problem. Ideal Image wouldn't refund her without a doctor's letter, which I understand is policy. We got a letter from her doctor explaining her medical situation and sent it in, but we stopped getting replies from the staff and never got a refund. That was months ago. I've contact them several times and never get a reply. Really disappointed we've had to deal with this frustration while going through a health crisis where that money would have been helpful for medical bills.

I had a wonderful experience! My technician was very thorough and guided me through every step of the process. She provided me with a warning for painful areas and a stress ball.

I always have such a wonderful experience every time I come here. The nurses are very nice and make me feel at ease while they're working on me.

Clean, quick, polite, fancy and professional. I love going there everyone is so nice, fast and the therapy works... no hair grows back!

Love Nettie

It went well.

My intake went very smoothly. All questions were answered and a thorough description of the procedures were given. Angeliki was great to work with!

Laura took such good care of me! Was a pleasure to chat with her. Highly recommended for anyone looking to make the time go faster with what are often less than comfortable procedures 🙂

Great job

Laura at the Willow Grove location is AMAZING!! She's super helpful and answers all your questions ❤️. I didnt have a single dull moment with her during my treatment. Highly recommend!!!

All of the staff is willing to help you feel your best, Nettie is especially genuine!

Amee was very friendly and professional. She made me feel very comfortable and relaxed throughout the whole experience!

I had Coolsculpt done. I see very little results. Considering the cost was almost $5000, you should see better results. Huge waste of time and money.

Can’t recommend this place enough. I went in extremely nervous about getting lip filler but everyone was so sweet and reassuring. Brenna did my lips and I couldn’t be happier, they look incredible 10/10 experience

Staff is nice and friendly and makes sure everything turns out ok, after 6 months nice progress is showing would recommend.

Love this place!! They have everything I need to feel my best! All the nurses are very kind and listen to all my concerns regarding my treatments.

Nettie, Lili and the whole crew are so kind and friendly and do amazing work!

I went 2 times with the same problem on my forehead and I never saw the results

Such a nice staff. Nettie took care of my cool sculpting and it really seems like she cares about my progress and goals. They gave lots of knowledge and will lead you to your best results. I highly suggest!

I felt the prices were quite high, especially given you are advertising the service at 80% off. I’ve found a competitor that will provide the same service for 1/3 of the price and opted to go with them. I understand that it is a cosmetic procedure, and they are pricey, but $4k for lower legs and underarms was way too high for my budget as a single mom. Thanks.

It was great. Great professionalism. Procedure was pain free.

Very nasty

Friendly service. Always in and out quickly. Overall good experience.

It was fantastic easy , everything was explained before hand, and Any questions I had were answered. It was pretty painless and quick.

This place is amazing. The nurse injectors do an amazing job on lips! I know I am crazy about my lips!

The staff was friendly and attentive and explained every step of my procedure. The facility was modern, clean and professional!

The service was excellent and the ladies are so welcoming and helpful! Great customer service. Would definitely recommend!

I love this place so much. They kept me up with my appointment and their so good at what they do.