Great experience with Netty. It was less painful than the first session and she made me feel very comfortable. Since my first appointment I have noticed a lot of hair loss on treated areas. Very pleased.

I tried the Brazilian laser hair removal and it was great. My whole experience was very nice and wonderful. The guy at the front desk, Anthony, was so cheerful and polite. He helped me with information all about the services they offer here. Will surely be coming back!

Anthony was a great help when making my appointment can’t wait to be there soon!

I felt welcomed the moment I arrived. All of the workers there were very helpful and nice, especially Anthony at the front desk. I would definitely recommend this to a friend!

Anthony was amazing

Anthony is the best

Great experience wonderful style and very professional Will recommend to anyone who love to keep yourself looking good❤️🌹✌️

Just transferred my care from the Willow Grove location, which was fantastic, and so far the experience has been excellent. Just got off the phone with Eric who is professional, informative and even went and spoke to his manager a couple times to make another plan that suits me more as an individual vs a standard package deal for another random customer. Highly recommend.

I loved every minute of my visit and the nurse Nette, she was fantastic. It was a great experience, everything was explained out completely and advice given and what could and couldn't work. They are so professional and they gave me great care and it was so appreciated. I completely recommend them to anyone. I'm doing the cool sculpting and look forward to my next appointment and future procedures.

Excellent

There are some staff members that look like they don't like their job and don't really want to help the patient/ paying customers.

Fantastic experience! Very professional staff, clean building, and an overall smooth experience. I can see why my wife LOVES this place.

Very long friendly, great atmosphere very professional as well highly recommend

I would totally recommend Ideal Imagine everyone there is Great... especially my Nurse Nettie. 🥰 She is such a sweetheart besides of that she is great at what she does. She makes sure all your questions and concerns are taking care of. I will continue to go there and do recommend 😊

I've been coming here for a few months now and have a wonderful experience every single time. The facilities are super clean and the staff are so professional and friendly. I've seen a different person each time I've gone in and all of them made me feel comfortable and welcome. Totally judgement free vibe. Well worth your time and money!

I have applied and signed a contract for services in April 2021, but have not heard from the company since then. It is now August 2021 and I am paying for a service that I have not been scheduled for. I will be speaking with my lawyer regarding this issue. UPDATE: the reply below me states that I would be hearing from someone within 48-72 hours. It has now been a week and I have NOT heard from someone. And when I tried speaking with someone regarding canceling my contract since I haven’t heard from anyone they THREATENED to put my account into COLLECTIONS. I asked to have a copy of my contract to send to my lawyer and no one has reached out. DO NOT USE ideal image!! ITS A SCAM!

I tell all of my friends about Ideal Image every chance that I get. 100% recommended. Ask for Brenna when you make your appointment ! She has made my experience with laser hair removal so pleasant ! So sad that I am moving & will have to get comfortable with someone else @ another location. They will have such huge shoes to fill. Brenna is super sweet & made me feel comfortable from day 1. Literally feels like Ive known her all my life. Thank you so much !

It was great! Best decision I’ve made.

I had the most amazing experience. I was bit skeptical at first being my first time. But Amee was outstanding. She made me feel very comfortable. She explained the process in detail and Showed me how the machine works. She is the BEST. Extremely professional, very passionate about her work. I was very happy with the treatment and care that I received. Guess what I signed up for 8 more sessions with them. Thank you Amee. You're the best.

Very helpful, friendly, and fast.

I had such an excellent experience today from filling out the information form to the first phone call, to the zoom call. Everyone was so nice and friendly and extremely helpful!

I highly recommend Ideal Image!!!! I was very nervous about everything, but they made me feel very comfortable and relaxed, from my first call to my visit. They will express a good option, rather than just pump you with unnecessary procedures. They explain everything in detail, whether it’s a good option for you or not. The entire staff, from the receptionist to the dr.’s will make you feel welcomed, so friendly and down to earth. They care about you and the best results for you. I can’t say enough about these women, I walked out feeling like I made friends. I have already recommended Ideal Image of Bethlehem to my friends.

Great experience 👍

I called for more information about Botox knowing that I was going to schedule. Samantha was my intake person and she was friendly, knowledgeable, and fun to speak with.

Very good

Sara Troyer is Amazing! She was personable, kind, knowledgeable and patient. I loved talking to her! I haven’t gotten my service done yet but I’m super excited !

The associate that assisted was amazing. Understood the needs and rescheduled another session for comfort reasons to complete the process on another day.

I've received botox at a few different places. I now always come to Ideal Image. All others have used "standard" dosing for forehead lines and glabella. At Ideal Image, they mark each line, count out how much is needed for each spot, and use just enough to get the results you desire, thus saving me substantial money! And, a bonus less "frozen" feeling to my forehead. And, everyone is always so pleasant and friendly.

I was nervous at first.the nurse made me feel very comfortable.

Nettie, Lili and the whole crew are so kind and friendly and do amazing work!

It was great! Always friendly and helpful.

Amanda my therapist is so great. Ideal Image staff are on time, and everyone is so helpful. Also the special deals they have come with, make looking younger and having healthier aging skin affordable and realistic. I highly recommend Ideal Image in Bethlehem Pa.

Tech was very professional and explained the process thoroughly

Amazing experience every time I am here! My results have been fantastic. Amee is incredible! She makes me feel so comfortable every time I go, and as much as I can, I always schedule my sessions with her. Super grateful for this team and how they make this experience as good as possible!

My experience at idea image Bethlehem with Amee was amazing. Amee kept me well informed through the whole process. She kept checking in on me and wanted to make sure I was comfortable. The facility was very clean and well maintained. I would highly recommend this facility. I am going back for 2 more treatments. Thank you so much Amee for making it a good experience.

I have had an exceptionally good experience with everyone so far, except for your scheduling process. I paid in full today for my cool image procedures, but the person doing the scheduling can't get me in until July 14th for my first appt. I called to reschedule and I left a msg, but no call back. If Ideal Image can't change my appt to an earlier date, I may choose to execute the FTC's Cooling-Off Rule.

First timer. Felt very comfortable and well Informed

My laser hair removal is going so well. I see a difference after only 2 treatments. The staff is so nice and explain every detail!

I always have a great experience here! I am seeing amazing results with my laser hair removal. Staff members have been incredibly professional and friendly on every level: initial consultation, customer service, scheduling & reminders, and most especially, the nurse practitioners who administer each procedure. Nettie has taken care of me several times: she is phenomenal at checking in regarding progress, walking/talking me through each visit, and discussing what to expect and best care practices in-between for optimal results. I highly recommend this company & location!

Staff members are very friendly and helpful.

All of the girls are so nice and personable and make you feel comfortable. They talk you through the procedures and the results have been great. Definitely recommend!

Go see Nettie at the Bethlehem office, she plumped my lips perfectly! She takes pride in her work, takes her time, and wont let you leave until you're satisfied with her work.

Ideal image showed me that they are the biggest rip off that I know! What I wanted to happen was verbally expressed to an employee there & 6 months later it is the same as when I walked in. All they wanted was more money after I paid &1,300. for what I got. It helped in a place that was Not my reason for going there! Total rip off’s & no one better ask me about them & I WILL tell them! Total rip off place & I know MANY more places better! A waste of time & money!!!!

Taylor is the Best, I wish all nurses were as empathetic and calming like her.

The nurse I had today was amazing! (Wish I had her name). She made sure she hit every single spit during my laser hair removal and was very informative about every step. I will be booking every single appointment with her going forward

Taylor was great! Kind and educational

Well they called me in for my appointment 10 minutes after my appointment time. Then had to take care of paperwork which I already signed and filled out 4 months ago! Then I didn’t bring my phone inside so I had to go back to the car and get my phone so I could sign off on this documents. Completely inconvenienced and now I was 15 minutes late for my appointment that took 5 minutes. I was completely annoyed. My injector was not friendly. I had my eyes done. Instead of walking around to get to my left eye. She made me turn my head . I am hoping it can put ok. If it’s messed up I will hear from me. I will not recommend you anymore. Also, it’s likely I won’t be back unless you have a sale which is incredible. However, I doubt it. Michelle

Always great!

I've been going to ideal image for a few years now. Everyone has a pleasant attitude & very knowledgeable about the procedures. My only gripe would be that while getting a procedure I'm already thinking about getting another procedure done.

Great experience! Courtney Costello was great to work with! She was super informative and answered every question I had with clear concise answers! Thanks Courtney!!!

First time there it was great took less than 20 minutes to do 3 areas and it hurt less than waxing my skin was not irritated after I can't wait to see the end results

Interesting.

Despite discomfort of laser hair removal, the two technicians were excellent, funny and engaging. Made the experience tolerable. Looking forward to my next round of "torture".

The entire staff is great I love this location

Did far amazing

Had my treatment plan, but in speaking to the nurse when I arrived, my plan changed and we adjusted to my needs, I am hoping this works out for me! I absolutely appreciate the support!! Looking for the amazing results !

I love this place! The staff are amazing💜 great results! Book it, you’ll never regret it.

I had a really good experience. Jessica was great! Very sweet super caring, She was very informative. Jessica was able to answer all questions I had. She also had so much patience with me. Together we were able to figure out what package suited best for the greatest deal.

I've had 3 separate treatment areas done for laser hair removal. Their financial department goes over all the details before you commit to anything. And you don't even have to make a decision right then and there. You can take the information home to think about it. It can be a bit pricey, but it's worth it in the end to be hair free. The best part is the lifetime touch ups and free products you get when u purchase a package. I came in for a touch up treatment the other day and was done in a matter of 15 mins. Nurse was easy to talk to and was kind, courteous, and professional. They always are. Highly recommended!!

Love the ladies at the Nazareth Pike location! They always take good care of me and are very helpful

Was charged 2900 for a service I NEVER used! It took me 3 months for them to give any information. Even after explaining I would be having weight surgery so I can’t proceed they did nothing but continue to charge me for services I didn’t use.

Love the girls here. Left my treatment today happy. Highly recommend this center.

This Ideal Image location is always professional, safe for COVID-19 protocols, and on time for all my appointments. I’ve been going here for a few years now and recently signed up for the membership to take advantage of the deals, since I use all kinds of their services. In addition to different laser services I’ve gotten that I’ve been 100% happy with, I recently got the BroadSpectrum Light therapy that helped to get rid of sunspots and redness in my face. The CoolScultping was a great fix for my under chin flab that was still hanging on, even after weight loss. No matter what procedure I’m getting, the staff is always friendly and clearly discuss every element of the procedure (including what to expect for aftercare). I can’t highly recommend enough!

Wonderful experience. Great professional staff members AND it REALLY WORKS!

Went in for my first laser hair removal treatment and Nettie was my nurse. She is absolutely fantastic! I was really nervous but she made me laugh and feel comfortable. She was very quick and made sure I was okay through the entire process .Lilionna originally helped schedule my appointments in advance and helped to set up my Botox same day. Even though I did not purchase enough- Nettie made sure I was able to addon more right in office! Thanks Ideal Image I love you guys!!

I had an amazing experience at Ideal Image. Lily greeted me and was very friendly, my appointment went well and everyone was so professional. Highly recommend and will definitely be going again.

Great customer service and love my results!

Great service, most friendly staff you could ask for, highly recommend

I had a really good experience on the phone and on the Zoom call. Bernelisse Abreu Was very knowledgeable and made me feel comfortable. I’ve been wanting to do this for myself for so long so I’m very excited to get started with treatment.

Laser hair removal does not work.

they are all nice. never give up to answer my questions. thank you so much ideal image family.

It was great! Nurses were kind and quick!

Always a great experience at Ideal Image with Amanda

I was hung up when I cancelled my appointment. She didn’t bother to say have a nice day, perhaps good bye; nothing. What a loser way to handle potential clients. Guess who won’t ever come back when I was only postponing?

Rep was very knowledgeable and helpful she made my decision easier to move forward with this procedure and our company! Looking forward to the process

Tia Smith was my specialist for my consultation and assisted me throughout the entire process. She was unbelievably wonderful and made me feel completely comfortable and welcome throughout. She was extremely professional, supportive and felicitous in every way. I cannot say enough how truly incredible she is.

Always a wonderful experience when I’m here. Their Covid-19 protocols make me feel safe, the staff is always friendly & my specialist always makes sure I’m fully informed & comfortable.

The consultant was extremely friendly

Excellent

The staff is very friendly and service is great. I highly recommend this place.

Super quick and professional, good bedside manners.

Everyone was very polite the service was very quick I like the fact that someone check up the day after. I still have some pain on my lips but they looking good

Very knowledgeable and respectful

It was great. I felt this session went a lot better than the first. Very pleased with my results. I tell everyone about my experience and would 100% recommend

Very welcoming and professional.

Called to ask questions for me and my sisters regarding lazer hair. Spoke to a girl named Lilly that was extremely helpful. Can't wait to schedule my consultation. Lilly has earned your company some new customers. Thanks Lilly!

Very friendly and makes you very comfortable

Quick in and out. Not overly friendly

First time I went it was ok, second time I felt rushed, the two girls seemed like they didn’t know what they was doing and put an uneven amount of product

Absolutely loved my visit here. My results are fabulous and everyone so sweet. You know you're in good company when you're not bothered pointing out your insecurities; that's how comfortable the staff makes you feel.

Nice and Welcoming!

Very good. Was on time, well explained and they took good care of me

Pain free is a 10 Quickness is a 10 Kindness is a 20

Very professional and helpful

The staff is very friendly, professional and helpful. They go above and beyond to make sure you get the best deal possible. I've already recommended 2 people to them.

Very kind clean n professional

Just great

Amazing service! Love the staff here and they do an amazing job!!

Nice and comfortable

Really good and patiens