I spoke to the nicest woman named Ann, she was accommodating, and extremely knowledgeable!

It was a fabulous experience. I am so excited to continue my treatments!😁

Great service!

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The staff was very nice, the facility was clean, and I had an overall good experience.

Pushed off appointments that we had previously scheduled, upon signing of the 5,000.00 contract they continued charging even though they couldn’t schedule my wife in to fit our schedule after they moved two of the appointments for another client to be served.. not only very inconvenient, but regarding the remaining 1800.00 balance, they stopped charges but instead of a refund they offered to give credit even though they claim they don’t have too, however the product barely did what it was supposed to whether that is the issue or movement of the planned appointments were the issue… neither was our fault I would never Reccomend this place to anyone…

Quick and professional

The lady that helped me with the appointment, set up payment, explained procedure was excellent

Everyone is very well trained and extremely pleasant. There are no questions left unanswered.

Love it. The staff is always friendly and welcoming

The nurse that performed my treatment is always on time and is very nice.

Very friendly

Neddy was great and very helpful

Nettie is amazing!!

As always it was great experience. All staff was polite and courteous, even though I was late (again). And the two RNs that were with me, I had two because I was getting the Brazilian, were polite as usual but also talkative which helps distract from the laser making it a less painful experience for me. I keep telling people they should go to Ideal Image, I'm definitely a life long customer. Click to

Staff is always very friendly and accommodating.

Terrible customer service. My wife was interested in services here and made a deposit, but had to cancel due to a serious health problem. Ideal Image wouldn't refund her without a doctor's letter, which I understand is policy. We got a letter from her doctor explaining her medical situation and sent it in, but we stopped getting replies from the staff and never got a refund. That was months ago. I've contact them several times and never get a reply. Really disappointed we've had to deal with this frustration while going through a health crisis where that money would have been helpful for medical bills.

I had a wonderful experience! My technician was very thorough and guided me through every step of the process. She provided me with a warning for painful areas and a stress ball.

I always have such a wonderful experience every time I come here. The nurses are very nice and make me feel at ease while they're working on me.

Excellent experience

Clean, quick, polite, fancy and professional. I love going there everyone is so nice, fast and the therapy works... no hair grows back!

Love Nettie

It went well.

Nettie is the best! She is very detailed in her work and is very knowledgeable. She takes her time and takes such pride in her work. I would absolutely recommend this place to everyone. They are amazing!👍

My intake went very smoothly. All questions were answered and a thorough description of the procedures were given. Angeliki was great to work with!

Laura took such good care of me! Was a pleasure to chat with her. Highly recommended for anyone looking to make the time go faster with what are often less than comfortable procedures 🙂

Great job

Laura at the Willow Grove location is AMAZING!! She's super helpful and answers all your questions ❤️. I didnt have a single dull moment with her during my treatment. Highly recommend!!!

Amee was very friendly and professional. She made me feel very comfortable and relaxed throughout the whole experience!

All of the staff is willing to help you feel your best, Nettie is especially genuine!

I had Coolsculpt done. I see very little results. Considering the cost was almost $5000, you should see better results. Huge waste of time and money.

Everyone was so kind and informative! I have had the pleasure to meet a few of the nurses there, all were AWESOME!! Recommend to anyone!

Can’t recommend this place enough. I went in extremely nervous about getting lip filler but everyone was so sweet and reassuring. Brenna did my lips and I couldn’t be happier, they look incredible 10/10 experience

Everyone I interacted with was positive and professional! They made me feel at ease as soon as when I walked in! I was a bit nervous. The environment is clean and inviting. Would recommend to anyone thinking about treatments!!

Staff is nice and friendly and makes sure everything turns out ok, after 6 months nice progress is showing would recommend.

Love this place!! They have everything I need to feel my best! All the nurses are very kind and listen to all my concerns regarding my treatments.

There is one helpful guy here...He was very patient while helping me navigate some miscommunication between locations... Otherwise, my Botox appointments were good but they never have any availability even when calling weeks/months in advance. I havent been able to get a treatment in about a year... I paid the membership fee to get the discounted unit price, but it’s not really worth it if they don’t allow you to come in and use it…

I got Coolsculpting a few months ago and the results are incredible. Just have to be patient for them! My nurses, Brenna and Amanda, were great! Highly recommend this place.

Nettie, Lili and the whole crew are so kind and friendly and do amazing work!

I went 2 times with the same problem on my forehead and I never saw the results

Such a nice staff. Nettie took care of my cool sculpting and it really seems like she cares about my progress and goals. They gave lots of knowledge and will lead you to your best results. I highly suggest!

I couldn’t be happier to be a client at Ideal Image. The staff is sooo nice. It’s clean and decorated so cute! My nurse Raquel was really thorough and personable during my appointment. I can’t wait to reschedule with her again.

I felt the prices were quite high, especially given you are advertising the service at 80% off. I’ve found a competitor that will provide the same service for 1/3 of the price and opted to go with them. I understand that it is a cosmetic procedure, and they are pricey, but $4k for lower legs and underarms was way too high for my budget as a single mom. Thanks.

It was great. Great professionalism. Procedure was pain free.

I love my laser hair removal service! Everyone is so kind and pays attention to details. Love my results so far!

Very nasty

Friendly service. Always in and out quickly. Overall good experience.

It was fantastic easy , everything was explained before hand, and Any questions I had were answered. It was pretty painless and quick.

This place is amazing. The nurse injectors do an amazing job on lips! I know I am crazy about my lips!

The staff was friendly and attentive and explained every step of my procedure. The facility was modern, clean and professional!

The service was excellent and the ladies are so welcoming and helpful! Great customer service. Would definitely recommend!

Amee was very friendly, fast and efficient Thank you also to everyone at ideal image, everyone has been so friendly, the whole process has been very worth it.

I love this place so much. They kept me up with my appointment and their so good at what they do.

Best place to get a jump start on your summer body!!! The nurse Luciana was super informative and helpful. Plus everyone there is super friendly.

Nikki was very knowledgeable, informative and authentic. It was a very positive experience and I look forward to the next step.

Very professional! Everything was easy to understand when explaining the whole procedure

Very pleasant, everything was explained well, friendly, professional staff and what a nice facility!

My experience was bad and I got burned by my mouth and did nothing change so I ask later for refund and was suppose to get email from Abigail and nothing no response from her nothing I did not receive my refund back for unsatisfied service unhappy period

Having lip filler is something I debated over for awhile.. I was afraid of looking like a blow up doll!! Amee did a fantastic job at answering all of my questions and putting me at ease! My lips look amazing! Definitely a work off art! Thank you Amee!!!

My first experience was better than I expected! I like forward to more sessions.

My nurse was amazing. The receptionist at the front desk was not helpful and rude.

Nurse Amee, is truly the best!!!! She’s very professional and works in a quick manner. I always ask for her 🙂

I had my first Botox injections with Amee. I was very nervous at first but she made me feel better and informed me well about the injections. I will be getting laser hair removal next time and I will be requesting Amee. Can’t wait to go back.

Great experience. Amee is my nurse for laser hair removal and is absolutely wonderful, she is always friendly and professional. The front desk staff are also very welcoming when I arrive.

Every visit has been fantastic. The employees are always kind and thorough. Amee is a fantastic nurse and does a great job!

Amee is fantastic!

I always know that my appointment time will be maintained and I’ll be well taken care of. I always schedule with Amee because she is so knowledgeable and has a good eye for my hairs

I came in and was greeted by the most respectful and kind person in the world lili. She was super helpful and truly made my experience the best !

Best staff and service! 😊

Lili has helped me so much. really gave me a life changing experience. very satisfied:D

The technician I had for my most resent visit was very good! She really took her time with my procedure and you could tell she was passionate about her profession. I receive facial laser hair removal. This was my fourth session. The coarse hairs can be stubborn and the lip area is painful. She was the first tech to use an ice pack on the area. She also went over my chin a second time to ensure the hairs were removed.

No like the treatment.

First time getting laser hair removal on my face & Amee was amazing & answered all my questions! Can’t wait to come back for my next appointment!

Clean, very polite, and super helpful ☺

came in and was greeted by the most friendly person Anthony, really made my dad 100 times better. couldn't ask for better hospitality and showed a real thought of caring!

Everyone is so nice and accommodating! Quick in and out! Very positive experience!

This Ideal Image location is very clean and Nikki at the front desk staff is very kind, patient, and helpful. Amee was my nurse. She was very thorough and nice. She made sure I was comfortable throughout the whole treatment and talked me through everything she was doing!

Rebecca is awesome! She answered all of my questions and was so professional and helpful. My nurses are great at each visit

Anthony made the whole experience very comfortable and pleasant. Would recommend to friends.

Anthony knows what he is doing. Was very nice to me when I walked in.

Very nice and professional place!! They all made me feel very welcome and I would highly recommend!

Great experience. Knowledgeable and pleasant staff.

All I can say is that I'm seeing results. The staff is extremely friendly and attentive to my needs, they answer all my questions thoroughly. I have yet to succumb to the massages because I'm very ticklish..... lol

I recently got lip injections about two weeks ago. I was referred by Anthony at the front desk with an amazing promotion. This was something I’ve always wanted to do so it was perfect. The office and room were all clean, nurses were amazing in walking me through everything and giving breaks when needed. They in depth gave me after care routines and even called a few days later to make sure my lips were healing fine. Before checking out Anthony at the front desk as well made sure I had everything I needed and no extra questions. It was a great experience and I would recommend to any friends going to ideal image Bethlehem!

It has been a few weeks and I am already starting to see results. Raquel was very informative and answered all my questions. Looking forward to going back again.

They do not care about your health and well being. This is a money pit and they lie and do what ever they have to in order to get you to sign up for their “special” deals and lock you in. I was in extreme pain after cool sculpting and do not wish to continue and they told me too bad. But yet these are nurses that work there. So be aware you are not in good hands at this place what so ever.

Everyone was super nice, from the first text message to the first phone call. Very informative and personable

The nurse turned the laser up too high, and I left with severe burns on my neck. She didn’t offer to refund my money, just that it would heal over time. I look horrible! This was just a touch up treatment, and I shouldn’t have needed high heat. After 10 years of being a part of ideal image, this was my last visit. Update 11/9/21: they refunded the touch up payment after I called corporate customer service. The store manager NEVER called me. I had to see my PCP who informed me that it would take 6-12 months for the skin to be repaired. This is not counting the hypo and hyper pigmentation that will have to fade. The nurse at the facility said, “it should tan right up after a while”. Clearly she doesn’t work with women of color, and my PCP questioned if she was really a nurse with that response.

I always have a good experience

All the staff are very friendly and informative and want what is best for the client. They are open to answer all my questions the entire time I am there.

I'm beyond content with my experience at Ideal Image! I have confidence when wearing a bikini or even shorts and tank tops because I don't have razor burn from shaving. Not having to buy razors and shaving cream anymore is a bonus, not to mention the time I save. Netty, one of the RNs there, was there with me through my whole journey to achieving my goals. She really took the time to get every designated area treated. I want to give credit to another nurse, Brenna, who did a great job also. Thank you Ideal Image for helping me get my confidence back!

I did cool-sculpting with Brenna and she was fantastic! So kind and understanding- I was a bit anxious about it but the treatment wasn’t bad at all and the whole environment was so sweet and supportive! Beautiful decor and lovely staff. Highly recommend!! Book with Brenna!

Amazing, will always come here. The staff is so Friendly and kind and I'm truly happy with the results so far.

It was great!!!!!!!

I went to see Raquel today for wrinkle relaxer (Dysport) and she did an amazing job! It was painless and quick. She was very professional and knowledgeable and made me feel very comfortable during the injections. Book your Botox with Raquel NOW!!!

Ideal image employees are professional. They make you feel comfortable and provide excellent customer service.

It was Ok.. Prompt response and caring people

I'm happy with my process 😊🤗🤗

Friendly, knowledgeable, took alot of time to answer all my questions, very happy and looking forward to my first