Tech was very professional and explained the process thoroughly

Amazing experience every time I am here! My results have been fantastic. Amee is incredible! She makes me feel so comfortable every time I go, and as much as I can, I always schedule my sessions with her. Super grateful for this team and how they make this experience as good as possible!

My experience at idea image Bethlehem with Amee was amazing. Amee kept me well informed through the whole process. She kept checking in on me and wanted to make sure I was comfortable. The facility was very clean and well maintained. I would highly recommend this facility. I am going back for 2 more treatments. Thank you so much Amee for making it a good experience.

I have had an exceptionally good experience with everyone so far, except for your scheduling process. I paid in full today for my cool image procedures, but the person doing the scheduling can't get me in until July 14th for my first appt. I called to reschedule and I left a msg, but no call back. If Ideal Image can't change my appt to an earlier date, I may choose to execute the FTC's Cooling-Off Rule.

First timer. Felt very comfortable and well Informed

I always have a great experience here! I am seeing amazing results with my laser hair removal. Staff members have been incredibly professional and friendly on every level: initial consultation, customer service, scheduling & reminders, and most especially, the nurse practitioners who administer each procedure. Nettie has taken care of me several times: she is phenomenal at checking in regarding progress, walking/talking me through each visit, and discussing what to expect and best care practices in-between for optimal results. I highly recommend this company & location!

My laser hair removal is going so well. I see a difference after only 2 treatments. The staff is so nice and explain every detail!

Staff members are very friendly and helpful.

All of the girls are so nice and personable and make you feel comfortable. They talk you through the procedures and the results have been great. Definitely recommend!

Go see Nettie at the Bethlehem office, she plumped my lips perfectly! She takes pride in her work, takes her time, and wont let you leave until you're satisfied with her work.

Ideal image showed me that they are the biggest rip off that I know! What I wanted to happen was verbally expressed to an employee there & 6 months later it is the same as when I walked in. All they wanted was more money after I paid &1,300. for what I got. It helped in a place that was Not my reason for going there! Total rip off’s & no one better ask me about them & I WILL tell them! Total rip off place & I know MANY more places better! A waste of time & money!!!!

Taylor is the Best, I wish all nurses were as empathetic and calming like her.

The nurse I had today was amazing! (Wish I had her name). She made sure she hit every single spit during my laser hair removal and was very informative about every step. I will be booking every single appointment with her going forward

Taylor was great! Kind and educational

Well they called me in for my appointment 10 minutes after my appointment time. Then had to take care of paperwork which I already signed and filled out 4 months ago! Then I didn’t bring my phone inside so I had to go back to the car and get my phone so I could sign off on this documents. Completely inconvenienced and now I was 15 minutes late for my appointment that took 5 minutes. I was completely annoyed. My injector was not friendly. I had my eyes done. Instead of walking around to get to my left eye. She made me turn my head . I am hoping it can put ok. If it’s messed up I will hear from me. I will not recommend you anymore. Also, it’s likely I won’t be back unless you have a sale which is incredible. However, I doubt it. Michelle

Always great!

I've been going to ideal image for a few years now. Everyone has a pleasant attitude & very knowledgeable about the procedures. My only gripe would be that while getting a procedure I'm already thinking about getting another procedure done.

First time there it was great took less than 20 minutes to do 3 areas and it hurt less than waxing my skin was not irritated after I can't wait to see the end results

Great experience! Courtney Costello was great to work with! She was super informative and answered every question I had with clear concise answers! Thanks Courtney!!!

Interesting.

Despite discomfort of laser hair removal, the two technicians were excellent, funny and engaging. Made the experience tolerable. Looking forward to my next round of "torture".

The entire staff is great I love this location

Did far amazing

Had my treatment plan, but in speaking to the nurse when I arrived, my plan changed and we adjusted to my needs, I am hoping this works out for me! I absolutely appreciate the support!! Looking for the amazing results !

I love this place! The staff are amazing💜 great results! Book it, you’ll never regret it.

I had a really good experience. Jessica was great! Very sweet super caring, She was very informative. Jessica was able to answer all questions I had. She also had so much patience with me. Together we were able to figure out what package suited best for the greatest deal.

I've had 3 separate treatment areas done for laser hair removal. Their financial department goes over all the details before you commit to anything. And you don't even have to make a decision right then and there. You can take the information home to think about it. It can be a bit pricey, but it's worth it in the end to be hair free. The best part is the lifetime touch ups and free products you get when u purchase a package. I came in for a touch up treatment the other day and was done in a matter of 15 mins. Nurse was easy to talk to and was kind, courteous, and professional. They always are. Highly recommended!!

Love the ladies at the Nazareth Pike location! They always take good care of me and are very helpful

Was charged 2900 for a service I NEVER used! It took me 3 months for them to give any information. Even after explaining I would be having weight surgery so I can’t proceed they did nothing but continue to charge me for services I didn’t use.

This Ideal Image location is always professional, safe for COVID-19 protocols, and on time for all my appointments. I’ve been going here for a few years now and recently signed up for the membership to take advantage of the deals, since I use all kinds of their services. In addition to different laser services I’ve gotten that I’ve been 100% happy with, I recently got the BroadSpectrum Light therapy that helped to get rid of sunspots and redness in my face. The CoolScultping was a great fix for my under chin flab that was still hanging on, even after weight loss. No matter what procedure I’m getting, the staff is always friendly and clearly discuss every element of the procedure (including what to expect for aftercare). I can’t highly recommend enough!

Love the girls here. Left my treatment today happy. Highly recommend this center.

Wonderful experience. Great professional staff members AND it REALLY WORKS!

Went in for my first laser hair removal treatment and Nettie was my nurse. She is absolutely fantastic! I was really nervous but she made me laugh and feel comfortable. She was very quick and made sure I was okay through the entire process .Lilionna originally helped schedule my appointments in advance and helped to set up my Botox same day. Even though I did not purchase enough- Nettie made sure I was able to addon more right in office! Thanks Ideal Image I love you guys!!

I had an amazing experience at Ideal Image. Lily greeted me and was very friendly, my appointment went well and everyone was so professional. Highly recommend and will definitely be going again.

Great customer service and love my results!

Great service, most friendly staff you could ask for, highly recommend

I had a really good experience on the phone and on the Zoom call. Bernelisse Abreu Was very knowledgeable and made me feel comfortable. I’ve been wanting to do this for myself for so long so I’m very excited to get started with treatment.

Laser hair removal does not work.

they are all nice. never give up to answer my questions. thank you so much ideal image family.

It was great! Nurses were kind and quick!

Very good knowledgable technician

Always a great experience at Ideal Image with Amanda

I was hung up when I cancelled my appointment. She didn’t bother to say have a nice day, perhaps good bye; nothing. What a loser way to handle potential clients. Guess who won’t ever come back when I was only postponing?

Rep was very knowledgeable and helpful she made my decision easier to move forward with this procedure and our company! Looking forward to the process

Tia Smith was my specialist for my consultation and assisted me throughout the entire process. She was unbelievably wonderful and made me feel completely comfortable and welcome throughout. She was extremely professional, supportive and felicitous in every way. I cannot say enough how truly incredible she is.

Always a wonderful experience when I’m here. Their Covid-19 protocols make me feel safe, the staff is always friendly & my specialist always makes sure I’m fully informed & comfortable.

The consultant was extremely friendly

Excellent

The staff is very friendly and service is great. I highly recommend this place.

Super quick and professional, good bedside manners.

Amanda my therapist is so great. Ideal Image staff are on time, and everyone is so helpful. Also the special deals they have come with, make looking younger and having healthier aging skin affordable and realistic. I highly recommend Ideal Image in Bethlehem Pa.

Everyone was very polite the service was very quick I like the fact that someone check up the day after. I still have some pain on my lips but they looking good

It was great. I felt this session went a lot better than the first. Very pleased with my results. I tell everyone about my experience and would 100% recommend

Very knowledgeable and respectful

Very welcoming and professional.

Called to ask questions for me and my sisters regarding lazer hair. Spoke to a girl named Lilly that was extremely helpful. Can't wait to schedule my consultation. Lilly has earned your company some new customers. Thanks Lilly!

Very friendly and makes you very comfortable

Quick in and out. Not overly friendly

First time I went it was ok, second time I felt rushed, the two girls seemed like they didn’t know what they was doing and put an uneven amount of product

Absolutely loved my visit here. My results are fabulous and everyone so sweet. You know you're in good company when you're not bothered pointing out your insecurities; that's how comfortable the staff makes you feel.

Nice and Welcoming!

Very good. Was on time, well explained and they took good care of me

Pain free is a 10 Quickness is a 10 Kindness is a 20

Very professional and helpful

The staff is very friendly, professional and helpful. They go above and beyond to make sure you get the best deal possible. I've already recommended 2 people to them.

Very kind clean n professional

Just great

Amazing service! Love the staff here and they do an amazing job!!

Nice and comfortable

Really good and patiens

Excellent

I had a very nice experience. The place is very clean and safely. They have good hands.

I absolutely love the Bethlehem location!! I've been there for two of my three laser treatments so far. Taylor, my RN, was professional, polite, kind, personable and fun! She explained everything to me as she was treating me. She describes the typical Ideal Image employee you'd run into. I've never gone to a place where I genuinely thought every person was so professional and kind. Love this place and would highly recommend to everyone!!!

Friendly staff, easy to schedule appointments!

Very good

I am new to town so I had an expectation of the service I was getting at another location with Ideal Image. My expectations were definitely met! Amanda was awesome! She listened to my needs and did a great job! The girls at the front desk were awesome as well! Really sweet girls! I am excited to come back for my next appointment!

Anthony made everything so smooth with booking my appointment, he made sure all the coupons that were available were applied and was extremely pleasant to deal with. The nurse who did my fillers was also amazing!

Everyone I interacted with was positive and professional! They made me feel at ease as soon as when I walked in! I was a bit nervous. The environment is clean and inviting. Would recommend to anyone thinking about treatments!

Cannot say enough great things about this clinic! Just had my first treatment of Cooltone and I am already seeing noticeable results. The staff was extremely friendly and knowledgable on the procedures, even answered questions about other services I am looking to get done. I wouldn't trust any one else but these guys!

Professional staff❤️

Cancelled my appointment a few hours after I made it. I wasn’t even charged yet. I was charged the next day and it took over two weeks for someone to get back to me about refunding. They said they’re “sending it up to corporate” because I probably won’t get my refund back because the only reason I would be getting one if I was medically unable to receive a service from them. Ridiculous.

Professional staff, clean environment, my tech was very well educated and informative. Accommodating and outstanding customer service.

Everyone was wonderful!! Great virtual consult. I called just before 7pm and was able to get a consult that same day. Felt Like I was talking to family!! Why go anywhere else when it already feels like home. I would give 10 stars if I could. 😊

Everyone at ideal image is very polite and respectful. They listen to your concern. There financing is really easy to fill out. From what I see in results they are fabulous.

I wanted to start a laser hair removal sessions, but last minute i changed my mind. I didn’t even go to my first appointment( I even Canceled) and they still didn’t refund me. And they keep charging even though I cancelled and I requested to get a refund multiple times. I keep reaching out, but there’s poor communication.

I had a great experience. Nadi was awesome and explained everything to me the whole time and answered all my concerns.

I feel good

Tia Smith, the consultant was AMAZING. She totally made me feel at ease and made me feel like she cared about me. I cannot say enough great things!

It was an excellent experience, great customer service very friendly and professional it was amazing

My nurse was absolutely wonderful! She was kind and compassionate and skillful. Everyone I've spoken to on the phone or in person have been extremely professional yet warm.

Even with covid it was quick and easy with no wait time. Proper precautions were taken during the procedure.

I spoke with Tia Smith who was very professional and answered all of my questions (I had a lot) And I am happy with the service thus far.

Very good

I had a great experience Jess was great to talk to ty jess

Nurse who did my procedure was excellent super friendly, kind, and very informative So clean which is very important Absolutely will recommend this office

It was great! Everyone was so nice and I got all of my questions answered. Would recommend to a friend.

Very professional an super friendly staff

Excellent.... good service people are very friendly

Very friendly and understanding!!!!! Accommodating and just really really comfortable to talk to!

Very informative and helpful