Pittsburgh (Robinson)

1934 Park Manor Blvd
Pittsburgh, Pennsylvania 15205
412-357-2572

Current Promotions

Monday 08:00am - 06:00pm
Tuesday 08:00am - 08:00pm
Wednesday 08:00am - 09:00pm
Thursday 08:00am - 08:00pm
Friday 08:00am - 06:00pm
Saturday 08:00am - 05:00pm
Sunday Closed - Closed

The Pittsburgh-Robinson Ideal Image Laser Hair Removal location opened its doors in August 2012, and is one of two clinic locations in the Pittsburgh area. We are located in Robinson Town Centre Plaza, directly across from the Ikea. Our location is convenient not only to Pittsburgh and the surrounding areas, but also to Ohio and West Virginia as well. Our friendly staff is here to make you feel at ease and confident in the decision to finally be hair free! We are open Tuesday-Saturday and also offer evening hours. Call today to set up your free consultation!

We are located in Robinson Town Center. Directly across from the IKEA entrance. We are in the strip mall next to the Post Office.

North-Glenfield Area:
  1. Take I-79 S.
  2. Take exit 60 B to merge onto PA-60 N/Steubenville Pike toward Airport/Moon Run.
  3. Turn right onto Park Manor Drive.
  4. Turn left to stay on Park Manor Dr. Slight right onto Robinson Lane.
  5. Take the 1st right onto Park Manor Blvd. We will be on the right.
North-Carnot Moon Area (Using I-288):
  1. Take I-376 E.
  2. Take exit 59 toward Robinson Town Centre Blvd.
  3. Keep left at the fork, follow signs for Robinson Town Center.
  4. Turn left onto Summit Park Dr. Continue onto Robinson Town Centre Blvd.
  5. Turn right onto Park Manor Blvd. We are on the left.
East-Green Tree Area:
  1. Take I-376 W toward Airport.
  2. Take exit 59 for Robinson Town Centre Blvd.
  3. Turn right onto Robinson Town Centre Blvd. Turn right on Park Manor Blvd. We will be on the left.
South-Bridgeville Area (Using I-288):
  1. Take I-79 N toward Eerie.
  2. Take exit 59B to merge onto I-376 W/US-22 W/U.S. 30 W toward Airport. Continue to follow I-376 W.
  3. Take exit 59 for Robinson Town Centre Blvd.
  4. Turn right onto Robinson Town Centre Blvd. Turn right onto Park Manor Blvd. We will be on the left.
East-Burgettstown Area:
  1. Take PA-18 N/John L. Brunner Bypass Rd. Continue to follow PA- 18 N.
  2. Slight right to merge onto US-22 E toward Pittsburgh. Continue onto PA-60 S.
  3. Turn left to stay on Park Manor Dr. Slight right onto Robinson Ln.
  4. Take the 1st right onto Park Manor Blvd. We will be on the right.
4.3/5
4.3 /5
255 Reviews

Google
5.0/5
May 18, 2022
Google Ideal Image Pittsburgh
It was fabulously fantastic
Google
5.0/5
May 14, 2022
Google Ideal Image Pittsburgh
Great experience with my consultant!
Google
1.0/5
May 14, 2022
Google Ideal Image Pittsburgh
2ND REVIEW. I EMAILED GOT A CALL YOU ARE STILL KEEPING MY MONEY! SCAMMERS After 2 times going to this location I was not happy with the service. I cancelled my appointment 48 hours before my service. HOW ARE YOU GOING TO CHARGE ME FOR A SERVICE I AM NOT GETTING? THE LADY I SPOKE WITH WAS RUDE.
Google
5.0/5
May 10, 2022
Google Ideal Image Pittsburgh
Quick and eady
Google
5.0/5
May 6, 2022
Google Ideal Image Pittsburgh
Great. Staff was very knowledgeable about what I needed done for the best results.
Google
5.0/5
May 4, 2022
Google Ideal Image Pittsburgh
Had laser hair removal treatment done. The nurses doing the procedure are all very good and caring. Kim is amazing! She always makes sure you are comfortable, explains what she is doing through the process and cares about your comfort level.
Google
5.0/5
Apr 26, 2022
Google Ideal Image Pittsburgh
I'm coming back for touch ups and this has given me such a peace of mind again.
Google
4.0/5
Apr 25, 2022
Google Ideal Image Pittsburgh
Susan was amazing and probably the only reason I decided to return.
Google
5.0/5
Apr 21, 2022
Google Ideal Image Pittsburgh
Loved it! I will definitely be back to continue my process!!
Google
1.0/5
Apr 16, 2022
Google Ideal Image Pittsburgh
DO NOT GO HERE!!! ESPECIALLY WHEN THEY HAVE “DEALS”. January 2022 I was interested in the body sculpting and they had so many deals and specials. So i signed up for a credit card because I thought it would be good. I never got an appointment every-time i tried calling nobody answers then Jan 21st they called me talking about “YoU mIsSeD yOuR ApPoInTmEnT” like i was so confused then, i couldn’t get another one for another month. THEN. they charged the credit card for the full amount. even though I never received a service. So i reached out via Email and conversed with Abagale Zinkl and she advised me they don’t give refunds even though i never received the service. Terrible I will never go here and never recommend them to anyone.
Google
5.0/5
Apr 7, 2022
Google Ideal Image Pittsburgh
The process was very pleasant. Everyone was very knowledgeable. Very friendly staff. I booked my appointment for the Ultherapy treatment and can’t wait!
Google
5.0/5
Apr 5, 2022
Google Ideal Image Pittsburgh
The the technicians that did my laser treatments were courteous and friendly. They made me feel comfortable.
Google
5.0/5
Apr 4, 2022
Google Ideal Image Pittsburgh
All the staff are so friendly and helpful. My main provider is Lauren who makes me feel comfortable and helps me through my anxiety. So happy with my results so far!
Google
5.0/5
Mar 31, 2022
Google Ideal Image Pittsburgh
Google
5.0/5
Mar 31, 2022
Google Ideal Image Pittsburgh
Had a really great experience with this staff and location! Definitely recommend to anyone!
Google
5.0/5
Mar 31, 2022
Google Ideal Image Pittsburgh
Spoke to them about Laser hair removal on my back and based on the consultation i had with the i decided to move forward with the service. The nurse who did my procedure was just as nice as the sales consultant which made the whole experience quite pleasant. I'm glad i chose ideal image, would definitely recommend to my friends.
Google
5.0/5
Mar 31, 2022
Google Ideal Image Pittsburgh
I've had great results at Ideal Image! I've visited the center several times, but I got facial filler for the first time last week and I love it!! My cheeks no longer look so hollow and its given me a nice little lift. I never imagined it would look so good. Nurse Natalie is the best!
Google
5.0/5
Mar 30, 2022
Google Ideal Image Pittsburgh
It was wonderful everyone is so kind and friendly. They all see very happy, and enjoy what they are doing.
Google
5.0/5
Mar 28, 2022
Google Ideal Image Pittsburgh
Great experience thank you
Google
5.0/5
Mar 28, 2022
Google Ideal Image Pittsburgh
Very informative and nice. Good services.
Google
5.0/5
Mar 25, 2022
Google Ideal Image Pittsburgh
I have been coming to this location for years. The girls are always nice and all my services are done well.
Google
5.0/5
Mar 25, 2022
Google Ideal Image Pittsburgh
Lindsay is great- she’s informative, honest, a true professional.Facility is clean and pleasant.
Google
5.0/5
Mar 23, 2022
Google Ideal Image Pittsburgh
I had an amazing experience on the phone with a young girl by the name of Karlee, she even called me back to inform me there was an earlier appointment to get my lips done.
Google
5.0/5
Mar 22, 2022
Google Ideal Image Pittsburgh
Kim is great! Everyone is nice
Google
5.0/5
Mar 19, 2022
Google Ideal Image Pittsburgh
The ladies of Ideal Image are exceptional. I love my results and the staff is always nice and makes me feel welcome. Erin is my girl!
Google
1.0/5
Mar 18, 2022
Google Ideal Image Pittsburgh
I have been going to this placeHaving my back and shoulders treatedHave paid over $10,000With less than 50% effectivenessTrying to make an appointmentFor touch-ups is like pulling teethI definitely would not recommend this place
Google
5.0/5
Mar 16, 2022
Google Ideal Image Pittsburgh
I was really nervous about getting filler for the first time but the nurse made me super comfortable. Everyone was really nice and helpful. I will be coming back for laser!
Google
5.0/5
Mar 15, 2022
Google Ideal Image Pittsburgh
Absolutely in love with my laser results. Everyone is always super nice and helpful!
Google
5.0/5
Mar 15, 2022
Google Ideal Image Pittsburgh
the call was informative and the representative was honest and forthcoming. I am highly likely to purchase these services.
Google
1.0/5
Mar 14, 2022
Google Ideal Image Pittsburgh
Absolutely terrible company, do NOT go here. Beth from Face Loft is so much better and has better customer service if you want anything done I recommend her
Google
1.0/5
Mar 11, 2022
Google Ideal Image Pittsburgh
I booked botox and then called back to add filler. I filled out the paperwork, returned it immediately And paid in advance. I drove an hour to my appointment and they said i was not booked for filler and they did not have time to do it. The staff was rude and acted like their scheduling error was my fault.
Google
1.0/5
Mar 7, 2022
Google Ideal Image Pittsburgh
It was great until it was time to charge my card and realized my account had fraud so I had to call my bank and the woman I talk with continued to try to charge different amounts till it went through one for $300 and one for $500 so now my account is overdrawn and she didn’t care at all she got what she wanted even thought I ask her to wait to see what was going on with my account and then I email to till her she just keep telling me I can finance the rest I told her I need to reverse what she put on there and then I would check that out and she didn’t I called and told them what happened they said they would tell her and call someone else to deal with the accounting office. I haven’t received a call or email yet and top it all off it was other fraud on my account so it overdrawn a lot and my sons birthday Party is on Saturday, I now have no money for the party or a gift because it’s all tied up in this mess all because she wanted to keep charging my account until she got some money out. This is so unprofessional and wrong especially when I asked her to wait to see what was going on with my account. I need someone to call me asap so I can get this fix
Google
5.0/5
Mar 5, 2022
Google Ideal Image Pittsburgh
Loving my laser results. The ladies in Robinson are all amazing!
Google
5.0/5
Mar 3, 2022
Google Ideal Image Pittsburgh
Breonna was great. She made me feel very comfortable and at ease.
Google
5.0/5
Mar 1, 2022
Google Ideal Image Pittsburgh
Everyone was sooo nice , amazing and very help . They all made my visit really easy and also made me feel at home . I highly recommend them .
Google
5.0/5
Feb 23, 2022
Google Ideal Image Pittsburgh
These ladies are so nice. Love my results so far. So happy about my laser hair removal.
Google
1.0/5
Feb 21, 2022
Google Ideal Image Pittsburgh
My appointment was canceled out of the blue because I apparently didn’t confirm my appointment within 48 hours or more. Yet the cancellation policy is 24 hours of appointment. I don’t regularly check my email but thank goodness I did because I got an email saying my appointment was canceled. Not a text like all other communication about my appointments, an email. I am an hour away. I have also filed 2 complaints and have received nothing back.
Google
5.0/5
Feb 17, 2022
Google Ideal Image Pittsburgh
Love my results!
Google
5.0/5
Feb 10, 2022
Google Ideal Image Pittsburgh
Everyone was wonderful, and I am very happy with the results. A definite confidence booster
Google
5.0/5
Feb 9, 2022
Google Ideal Image Pittsburgh
Lauren did my cheek filler and did an amazing job!!
Google
5.0/5
Feb 9, 2022
Google Ideal Image Pittsburgh
My experiences at ideal image have been wonderful. All of the staff is super friendly and make me feel comfortable. I have gotten facial fillers by Lauren and Morgan and love my results!
Google
5.0/5
Feb 9, 2022
Google Ideal Image Pittsburgh
My experience was great! The staff was very friendly and during my appointment the nurse explained everything that she was doing.
Google
5.0/5
Feb 4, 2022
Google Ideal Image Pittsburgh
Maggie was sweet And very helpful
Google
5.0/5
Jan 27, 2022
Google Ideal Image Pittsburgh
Love love my results. Thank you, ladies!!
Google
5.0/5
Jan 26, 2022
Google Ideal Image Pittsburgh
got my armpits lasered and havent had to shave since
Google
1.0/5
Jan 26, 2022
Google Ideal Image Pittsburgh
I haven’t see any change. I look exactly the same
Google
3.0/5
Jan 26, 2022
Google Ideal Image Pittsburgh
I find it very inconvenient to fill out and sign a contract with Ideal Image for each and every procedure. One contract should be sufficient. I also do not like that the facility has no possibility to present said contract on a tablet in the facility for the client to review and sign. If the other "paperwork" can be done on a tablet in the waiting room, then is should be possible to do the contract. It is also inconvenient to have to re-do a contract, and pay first before setting future appointments
Google
5.0/5
Jan 25, 2022
Google Ideal Image Pittsburgh
Very nice people that work there. Getting good results.
Google
2.0/5
Jan 24, 2022
Google Ideal Image Pittsburgh
No results after a lot of pain, money,, and time. All staff are wonderful.
Google
1.0/5
Jan 21, 2022
Google Ideal Image Pittsburgh
Too bad…so saf
Google
5.0/5
Jan 19, 2022
Google Ideal Image Pittsburgh
Very pleasing experience. Staff explained the total procedure
Google
5.0/5
Jan 15, 2022
Google Ideal Image Pittsburgh
The ladies in Robinson are amazing. I get a few different things done and have had great results across the board.
Google
5.0/5
Jan 15, 2022
Google Ideal Image Pittsburgh
Very nice girls. Good service.
Google
1.0/5
Jan 13, 2022
Google Ideal Image Pittsburgh
Had no way of knowing about a late fee because they claimed they only waived it once in December verbally. And that is also when I heard about a late fee. Finding out now only that it had been waived three times
Google
5.0/5
Jan 10, 2022
Google Ideal Image Pittsburgh
NP was terrific! Informative and professional.
Google
5.0/5
Jan 10, 2022
Google Ideal Image Pittsburgh
Natalie performed my treatment today and she was beyond professional and kind. I always enjoy my experience here and the staff is always respectful and welcoming!
Google
5.0/5
Jan 8, 2022
Google Ideal Image Pittsburgh
Natalie was absolutely wonderful
Google
5.0/5
Jan 8, 2022
Google Ideal Image Pittsburgh
Everything from start to finish was top rate! They made my first time experience quick, comfortable and welcoming. Can’t recommend enough. Update: I am now 5 treatments in and still cannot say enough good things about my experience this entire time. Lauren & Natalie completed my latest treatment, and they were so down to earth, made me comfortable, easy to talk to, and were quick. I am getting laser hair removal after wanting it for so long. If you are on the fence about it…DO IT! Worth every penny so far😄
Google
5.0/5
Dec 31, 2021
Google Ideal Image Pittsburgh
Great experience so far. Love my LHR results!
Google
1.0/5
Dec 28, 2021
Google Ideal Image Pittsburgh
I never had a WORST experience in my entire life! I had an appointment for my laser hair removal(under arms, bikini line and legs… that I had to schedule OVER A MONTH ahead) at the Robinson location. I had great ppl in the past but this evening was a nightmare. I was there early and the girl that came to assist me said they had a lot of procedures happening at the same time and that I’d be treated by 2 or 3 different ppl. Didn’t think much of it until she started. I’ve always had a pretty good pain resistance but for my previous treatments they would pause between lasers. She was going way too fast and I was in great pain. I told her that I needed breaks. I could barely finish my underarm. I kept asking for breaks and she would start over without asking if I was ok! I never felt so disrespected and violated in my entire life. Thank God she had to stop so another person could finish my bikini but at that point I was all squirmy and crying! I let the second girl who was extremely nice and gentle to finish by bikini but I had to reschedule the legs for another day cause I just felt like I couldn’t stay there any longer and I didn’t want her to come back! I told the front desk/receptionist that I don’t want to be treated by that person ever again and right now im not even sure if I want to finish my treatment
Google
5.0/5
Dec 27, 2021
Google Ideal Image Pittsburgh
Lisa was so friendly and descriptive of the services I’m getting. She made me feel very comfortable and excited about my appointment!
Google
5.0/5
Dec 26, 2021
Google Ideal Image Pittsburgh
My experience was very good for my first time being there. They made me feel as comfortable as I could and answered all my questions.
Google
1.0/5
Dec 21, 2021
Google Ideal Image Pittsburgh
I hate to give bad reviews especially because the techs here are GREAT. the problem I had was with reception, who clearly doesn't know what they're doing- as well as the sales department who also only cares about making a sale. So here's what happened. I called ideal image about getting an appointment for fillers, well the sales lady I talked to didn't mention anything about not being able to get fillers if you've ever had a history of anaphylaxis (which I do).. so I signed up for 4 treatments of fillers. Obviously when I got to the office, the techs informed me of my inability to get the fillers and so I asked the front desk if I could use the credit towards other treatments. They said if I payed an extra $35 out of pocket I would be covered to credit it towards coolsculpting and cooltoning. Well, fast forward to my coolsculpting appointment and now reception says I owe an additional $500+ for the cooltoning!? I was already very upset by this point and no one would show me a breakdown of the charges even after I asked for one.. so I asked them if it's possible to get that taken off my bill, they said they'd submit a claim and I would hear back in 48 hours. It's over a week later and I haven't heard anything, so I called the office as well as asked an online chat specialist to help me and after speaking to over 3 other people only one so far has taken the time to help me with this matter- the online chat specialist named Alexandra was no help at all either, saying that i signed a contract and they dont give refunds even after i explained the medical necessity of what happened.... but i digress.. The woman named Laura who helped me today from the pittsburgh office said that the claim from last week was never submitted!! And that she will have to do it today... I still have absolutely no idea how much the claim is being submitted for, why I paid an extra $35 in office, and no one has been able to provide me with a break down of the service charges. I am absolutely appalled at the lack of understanding and helpfulness of the reception team (except for Laura) as well as the sales team's transparency about who can get treatments done....!! When people are spending this much money on treatments they should absolutely know these fine details and have staff they can feel confident in helping them figure these things out. I am sad to say i will not be using ideal image any more 🙁
Google
5.0/5
Dec 14, 2021
Google Ideal Image Pittsburgh
I love all the girls here! They are amazing. All my treatments have gone so well!
Google
1.0/5
Dec 7, 2021
Google Ideal Image Pittsburgh
I would not even give this establishment one star. But that clearly is the only option to write a review. Paying upfront for appointment and driving forty minutes, some how made zero sense to be upfront and act as a medical facility to inform new clients that If they have allergies to medications they cannot get certain services. After driving forty minutes to there facility and filling out my medical history, they brought me into the room asking me what they typically ask then stating they could not do the services because I am allergic to shell fish. Things happen that was understandable they told me that customer service would call me by the end of the day and it would take seventy-two hours for the funds to be back into my account. A entire day no phone call from customer service, I call to see what’s going on and the amazing receptionist is informing NOW that it would take seventy-two hours for a customer service representative to even call me to even start my refund? The complete opposite on what I was told. I informed her that’s not what I was told and explained to be told I was wrong when this women was not even in the patient room and there was NOTHING ON HER END THAT SHE COULD DO within customer service is backed up basically with one worker . The entire conversation was worthless and a waste of my time so I hung up. The women called back to now tell me she CAN LOOK UP my account and get the customer service to call me today. And I made the statement she said there was nothing she can do?!? to then tell me she never told me that!? Do not waste your waste time go to a actual plastic surgeon it is only $150.00 which is nothing. To be informed that I can still get the lip fillers that they have never even heard of the shell fish allergy having issues to get lip fillers . The plastic surgeon office beyond filled me with every detail without even paying them a dime so you completely understood every detail. And how they handled there establishment .
Google
5.0/5
Dec 4, 2021
Google Ideal Image Pittsburgh
Very friendly staff made everything very comfortable
Google
4.0/5
Dec 1, 2021
Google Ideal Image Pittsburgh
Great it works
Google
5.0/5
Nov 30, 2021
Google Ideal Image Pittsburgh
My lips look amazing. Thank you, Natalie!
Google
5.0/5
Nov 30, 2021
Google Ideal Image Pittsburgh
My experience at the Robinson location was top-notch. Thank you, Erin for the great service!
Google
5.0/5
Nov 28, 2021
Google Ideal Image Pittsburgh
I love coming to the Robison center , there is such a positive energy in the center. I go to nicole for injections and she always makes me feel comfortable and calm . I highly recommend for fillers/ botox for great pricing .
Google
5.0/5
Nov 28, 2021
Google Ideal Image Pittsburgh
Natalie is professional and meticulous and her technique is painless and flawless. She takes the time to answer your questions and finds the best solution for your concerns.
Google
5.0/5
Nov 28, 2021
Google Ideal Image Pittsburgh
Natalie is the best! I go to her for all of my injections. She is patient and gentle and always gets me right. I had to get my laser done in Wexford and the girls out there are all very nice too!
Google
5.0/5
Nov 18, 2021
Google Ideal Image Pittsburgh
Never had fillers before. They made me really comfortable even though I was super nervous.
Google
5.0/5
Nov 16, 2021
Google Ideal Image Pittsburgh
First time at this location. Staff was nice and knowledgeable!
Google
5.0/5
Nov 10, 2021
Google Ideal Image Pittsburgh
Ideal Image is always very helpful, informative and give you the biggest discount. They have great Black Friday deals and very good financing deals for everyday use. I have been going to them since 2017 for Coolsculpting
Google
1.0/5
Nov 5, 2021
Google Ideal Image Pittsburgh
They let me book an appointment, drive an hour there, and then tell me (without any exam) that I wasn’t a candidate based on something someone wrote in my chart. If it was in my chart why let me book it! I’ll never be back.
Google
5.0/5
Oct 27, 2021
Google Ideal Image Pittsburgh
My technician was easy to talk to and very much so accommodating . She was kind, I had a great experience! Going into the procedure I was nervous, however, the clean environment , simple at-ease atmosphere, and professional staff made my experience turn out well.
Google
5.0/5
Oct 26, 2021
Google Ideal Image Pittsburgh
These ladies are amazing. They get me right every time! Wexford location is good too. Have been to both.
Google
5.0/5
Oct 14, 2021
Google Ideal Image Pittsburgh
Very professional and very kind I love everyone energy there, it was not so painful but in fact worth it
Google
5.0/5
Oct 12, 2021
Google Ideal Image Pittsburgh
My experience was great! I had an appointment with Morgan. She took her time, she was gentle and very knowledgeable.
Google
5.0/5
Oct 9, 2021
Google Ideal Image Pittsburgh
Very professional and always asked if you had any questions..
Google
5.0/5
Oct 7, 2021
Google Ideal Image Pittsburgh
It works very well (laser hair removal) after the first session and the staff is knowledgeable and answers any questions or concerns.
Google
5.0/5
Oct 7, 2021
Google Ideal Image Pittsburgh
She was very thorough and upfront about my sessions and what to expect. I felt comfortable
Google
5.0/5
Oct 6, 2021
Google Ideal Image Pittsburgh
Initial experience was good, looking forward to getting my treatments started
Google
5.0/5
Sep 30, 2021
Google Ideal Image Pittsburgh
Absolutely amazing! The staff is beyond friendly and knowledgeable and ready to answer any question I had. Would highly recommend ideal image to anyone I know!
Google
5.0/5
Sep 24, 2021
Google Ideal Image Pittsburgh
I can’t say enough about Ideal Image they are nothing short of the most professional staff I have ever encountered for the services they provide. The staff not only care about their professional services they provide, they take it to the next level of personalized attention every time I receive my services. My service is hair removal and I can’t be more please with the results. I went from shaving every-single day and sometime twice a day to maybe twice a month. I am more than pleased with them and the outcome of my service!!! Thank you again!!!
Google
5.0/5
Sep 23, 2021
Google Ideal Image Pittsburgh
I have been coming to Ideal Image for years. They always get me right. I have been to both Pittsburgh locations and I cannot say enough good things.
Google
5.0/5
Sep 22, 2021
Google Ideal Image Pittsburgh
The technicians are personable and friendly. They make me feel comfortable and the process a breeze.
Google
5.0/5
Sep 21, 2021
Google Ideal Image Pittsburgh
The Robinson girls are amazing. They always get me in and out quickly and thoroughly. Couldn't recommend enough!
Google
4.0/5
Sep 20, 2021
Google Ideal Image Pittsburgh
The young ladies at the location in Robinson were understanding and very nice....I would suggest that consultations are done in office and the medical team should be included if sales folks are included because they (Tina Lin) does not seem to have the knowledge to inform potential clients correctly and it should be a consultation not a sales pitch and you cannot see someone's skin from a video. I am disappointed but glad I am not wasting money. Appreciate the staff and their kindness at the Robinson location.
Google
5.0/5
Sep 15, 2021
Google Ideal Image Pittsburgh
I arrived at the wrong location for my procedure (filler), and the staff at both locations were very friendly and accommodating. I was able to go to the correct location and the staff worked me into their schedule. I felt very comfortable and at ease while the procedure was explained to me. Several staff members were training and all did an excellent job. The supervisor was extremely informative regarding any questions I had and was highly skilled at teaching the procedure to the training staff. I experienced no pain and really enjoyed the entire experience...and the results!
Google
5.0/5
Sep 11, 2021
Google Ideal Image Pittsburgh
Very kind, quick experience service.
Google
2.0/5
Sep 10, 2021
Google Ideal Image Pittsburgh
My daughter's individual visits and experience were fine. However, I am extremely disappointed with her results and the "lifetime" guarantee. When the clinicians mentioned that she wasn't getting results, we asked repeatedly if she should come more often than every 6-8 weeks. We were told "no". So ultimately she did not have ANY times that she was hair free. Since she was in a 16 month package and her visits were limited, she still has hair in the treated areas and the "lifetime guarantee" is truly not a guarantee. We still need to pay per visit if she is to get the results that she desires.
Google
1.0/5
Sep 9, 2021
Google Ideal Image Pittsburgh
took me on a back and forth. drove 2 hours to there and they told me there was a mistake with my appointment worst experience
Google
5.0/5
Sep 2, 2021
Google Ideal Image Pittsburgh
The staff is always nice. I am new to the whole med spa thing and they always take time to explain everything and tell me what I can expect. Also they tell you what NOT to expect because everyone is different.
Google
2.0/5
Sep 2, 2021
Google Ideal Image Pittsburgh
The overall hair removal process is great and is working great. The lady who does the laser treatments is great and she kind. My problem is with the receptionists. I had to stop my treatments because i was pregnant. I called cause I had an up coming appointment but found out I was pregnant and wasn’t sure if I was able to come in. So I tell the receptionist I was pregnant she tells me okay we well put your account on pause and we will see you after you give birth. I come in today to get my treatment done. I am now required to sign something every time I come in as a one time treatment. I don’t have to pay for anything because it’s all paid off. So I asked why I had to do that. The receptionist then tells me it’s because you stopped your treatments. I said because I was pregnant. She said I know but you didn’t let us know and it wasn’t paused so it expired….. that’s when I I told I did call to let them know. I am upset because I did make sure to call they lady I talked to she it was gonna be on pause. But it wasn’t.
Google
5.0/5
Sep 1, 2021
Google Ideal Image Pittsburgh
Very good people
Google
5.0/5
Aug 30, 2021
Google Ideal Image Pittsburgh
Lauren was super sweet and thorough.
Google
5.0/5
Aug 29, 2021
Google Ideal Image Pittsburgh
Location was clean and tidy. I got filler done here and laser done at the other location. Glad to see I can bounce between both locations and receive a great service.
Google
5.0/5
Aug 20, 2021
Google Ideal Image Pittsburgh
Super friendly and helpful staff. Honest about cost of treatment and when I should sign up for special deal.