Plymouth Meeting Mall
Current Promotions
| Monday | 09:00am | - | 06:00pm |
| Tuesday | 09:00am | - | 08:00pm |
| Wednesday | 09:00am | - | 08:00pm |
| Thursday | 09:00am | - | 08:00pm |
| Friday | 09:00am | - | 06:00pm |
| Saturday | 08:00am | - | 05:00pm |
| Sunday | Closed | - | Closed |
Welcome to Ideal Image Plymouth Meeting Mall!
Ideal Image Plymouth Meeting Mall has extensively trained Medical Professionals and Skin, Face & Body Specialists who empower clients to get the real, natural looking results they want.
As North America’s #1 provider of non-surgical, aesthetic services, Ideal Image’s personalized treatments help people look and feel their best. Clients can feel secure knowing that everything Ideal Image Plymouth Meeting Mall offers is safe, effective, and either FDA-approved or FDA-cleared.
The Skin, Face & Body Specialists and Medical Professionals at Ideal Image Plymouth Meeting Mall are available to speak with clients and, through one-on-one, free virtual consultations, help develop the perfect treatment plan to fit their goals. We are always here to help!
Ideal Image Plymouth Meeting Mall uses some of the most advanced technology in the market. The Medical Professionals provide a range of services including laser hair removal, CoolSculpting®, BroadBand Light™ Therapy—the most powerful IPL Photofacial device on the market!—Ultherapy® Skin Lifting, wrinkle relaxers including Botox®, and a suite of facial fillers including Juvéderm®, Restylane®, and Voluma®.
Ideal Image Plymouth Meeting Mall is also proud to offer the Ideal Image Lifetime Guarantee Membership—$1,000 in value for only $250! Get a free popular treatment, Lifetime Guarantee Programs, and year-round VIP pricing! Look Good. Feel Good. Inside and Out. For a Lifetime.
Ideal Image Plymouth Meeting Mall is located in the heart of an exciting retail and entertainment destination. Plymouth Meeting Mall has something for everyone. Pick up something at J. Crew Factory, Bath & Body Works or The Children’s Place. Or grab a bite at California Pizza Kitchen, P.F. Chang’s, or Redstone American Grill. Ideal Image Plymouth Meeting Mall is proud to join its fitness neighbors including Cyclebar and The Edge Fitness Club.
We look forward to seeing you soon at Ideal Image Plymouth Meeting Mall, where Confidence Changes Everything.
181 Reviews
Oct 29, 2022
Some of the nursing staff were great. However, when massaging after cool sculpting, I became hypotensive and the nurse didn't even notice. Months after two sessions of cool sculpting and an Ultherapy session (which is torture, BTW), I have not seen any results. I understand that individual results will vary, but not having any results after my investment of time, money, and pain, I feel completely duped by this company.
Oct 26, 2022
Found all my answers and was able to figure out finances with ease.
Oct 10, 2022
Great experience! I think her name was Bree, she was so kind and sweet. Extremely patient with me since it was my first visit. She talked me through every step and was knowledgeable about the process. She answered all my questions and made me feel confident I made the right choice coming to Ideal Image.
Oct 5, 2022
People where very nice but this was a waste of $4000. Didn't work at all just a lot of pain and itching. Wouldn't recommend this to anyone.
Sep 30, 2022
I have received cool sculpting treatments from Ashley. She was awesome and I’m looking about as good as I can look!! Highly recommend.
Sep 28, 2022
I’m very happy the the results, Since my first treatment, see the results very quickly, also botox, filling was successful for me, all stuff are very friendly. I’ll continue came in for more 😘
Sep 26, 2022
I’m late posting but Libby was phenomenal! She was quick, efficient, and so helpful throughout the process! Totally recommend
Sep 13, 2022
Words can’t express how much your representative was with me on the zoom call. She was the best and I felt so good and comfortable with her and the way she express and explained every procedure to me. I was a little worried but after talking to her, I am okay and relieved.Good job to you all.
Sep 8, 2022
Want to waste thousands of dollars, get no results, and get treated like garbage? Ideal Image is for you! In my previous review, I explained how I spent $3,500 for Cool Sculpting and saw no results at all. Naturally, “the owner” replied to my review with the typical, generic “we’re so sorry, please call us so we can assist” response. I spoke with a customer service representative who was of no help to me. She couldn’t offer me a partial refund or additional sessions. After multiple calls, she pawned me off to someone else who might be able to “do more,” which wouldn’t be hard because she has done nothing for me at this point. The next person I spoke with was rude, condescending, and completely dismissive of my concerns. It was like they were doing a favor talking to me. They claimed to speak to a clinician about why I did not get results from my treatment. Their feedback was “we sold you eight Cool Sculpting cycles, but you need eight more to see results.” I got no results from eight cycles, but buying another eight will work for me? The commission must be great here to knowingly lie to their clients like this. I asked why was this not disclosed up front if I needed more sessions to see results. Of course, they couldn’t answer this. Eventually they told me the best they could do was add two more cycles to my account. I was disgusted at this point, but I figured this was better than nothing. But they never added the cycles to my account so I couldn’t schedule my sessions. I followed up numerous times with both customer service people, and I continually reach their voicemail. Either they knowingly lied to me to get me off the phone, or they’re too incompetent to add the sessions to my account as promised. I’ll never step foot in this dump again, and I hope every prospective client reading this books services elsewhere.
Sep 4, 2022
I could not have asked for a better provider than Bri - professional, warm, and so knowledgeable. The facility is spotless and staff extra pleasant. My results thus far are exactly what I hoped for. Excited to come back for more!
Aug 30, 2022
It was great, everyone was nice. My lips came out perfect! The nurse took her time, made sure everything was ok before I left. 10/10
Aug 29, 2022
Amazing staff, very friendly, quick and easy...
Aug 16, 2022
Very informative, detailed, professional, knowledgeable and empathetic
Aug 11, 2022
I got my lips done and was very nervous at first. My nurse Libby did such an amazing job and made me feel so much better. They look simply amazing. Thank you Plymouth Meeting nurses!
Aug 11, 2022
I had my botox and lip filler done a few months ago, so happy with my results! Everyone was so welcoming and inviting. Excited to go back!!!
Aug 11, 2022
Libby was absolutely amazing today! She made the whole process comfortable and relatively painless. I love that she was able to accentuate my natural lips and make me feel more confident with my smile
Aug 11, 2022
Ashley did my lip filler and was amazing! I was super nervous but she really listened to what i wanted and the result was exactly what i pictured! Definitely will be coming back
Aug 11, 2022
I had an amazing experience when I went for my lip fillers and smile line fillers. Libby and Ashley were both amazing and made me feel super comfortable during my appointment.
Aug 11, 2022
Libby in Plymouth Meeting was excellent. She walked me through my Ultherapy appointment professionally and she was adorable making great conversation and took my mind off of the treatment.
Aug 10, 2022
The staff at plymouth meeting location are very friendly and professional. Levy and Ashley took their time to give me a consultation based on my needs. I am very happy with the results from today’s treatment. I will continue to recommend this place to my friends and family.
Aug 10, 2022
Such an incredible staff and super well trained. Loved my results!!!
Aug 6, 2022
Usually I go to the KOP location for my laser services and this location had availability for me sooner so I gave them a chance. They had all my information sent from the other location prepared and ready for me. Heather was my nurse (I apologize if I got the title wrong) and she was so professional and friendly and went above and beyond to make sure my touch up experience was safe and effective! Thank you so much for making me feel confident again! As an almost 4 years going on as a consistent customer of the KOP location, Heather made me feel confident that Plymouth meeting is just as awesome too! I highly recommend both locations now and am so grateful for the service from these ladies.
Aug 6, 2022
There were scheduling issues with my original appointment which left me very unhappy. However, after reaching out to your call center, my problems were quickly resolved. They are doing a phenomenal job. My tech was also very pleasant and assisted me quickly. I truly appreciate the customer support.
Jul 29, 2022
I love this location! I always see Bri and Ashley and I love them both. They always do a great job with all of my treatments!
Jul 28, 2022
Ideal Image is an unprofessional, deceitful operation that delivers expensive services without the promised outcome. While I understand with cosmetic procedures mileage may vary, getting no results at all is unacceptable. I paid $3500 for two cool sculpting sessions for stomach and flanks ahead of my wedding. They told me it takes a few months to see results and I can expect a 20 – 25% reduction of fat in the treated areas. I measured myself before – and four months after my second treatment. The measurements were identical before and after, so I saw no results from the procedure. I contacted Ideal Image and scheduled a follow up appointment to discuss. They weighed me and said they would review my concern. A week later, they emailed me and said that “diet and exercise is required to see results. Because your weight increased, that is the reason you see no reduction. The best we can do is offering you a discount on additional services.” My weight increased less than 4% during this period. I asked why a 4% increase of total body weight would completely negate seeing any of the promised 20 – 25% fat reduction – in targeted areas. They had no response to my valid concern, so they ignored this email and multiple follow ups. In summary, if you get Cool Sculpting – you must diet and exercise. If you lose inches with diet, exercise, and Cool Sculpting – it’s the result of the Cool Sculpting. If you gain inches with cool sculpting, it’s the result of your diet and lack of exercise. Makes perfect sense. Save yourself thousands of dollars and find a more reputable aesthetician. This place will take your money and leave you nothing to show for it.
Jul 21, 2022
Libby was absolutely amazing! She calmed all me anxiety about the process and talked me though everything! 10 out of 10 recommend!
Jul 21, 2022
It was great..she was friendly and explained that I could understand
Jul 20, 2022
This place is amazing! I love all the nurses!! They are are wonderful and true experts in their services.
Jul 16, 2022
Hi, today was Saturday. I called hoping to get last minute Botox. Well, Bri waited till I arrived and didn’t leave her shift. I can tell this person is a true professional dedicated to her work. I’m so appreciative that I will be sending my friends and family to see her and become her clients. Clearly, she’s well versed with fillers and Botox. I’m beyond happy!!!
Jul 14, 2022
Front desk can benefit from customer service training. And my nurse was 15 minutes late
Jul 5, 2022
I have been getting laser hair removal at this location for a few months now. I have met with various nurses and each one has been extreamly polite, professional and attentive. They have all made me feel comfortable and well taken care of! The treatments have also been greatly affective at hair removal.
Jul 4, 2022
Very nice atmosphere! Awesome and very helpful staff, especially during painful hair removal! Really appreciate it!
Jun 24, 2022
The girls made me feel so comfortable and did such an amazing job!! 👏 I am so happy with my results!
Jun 23, 2022
I would avoid this place at all costs. They lure you in with great pricing but the staff isn’t friendly and they dilute their Botox so much that you need a ton of units to notice a difference. I received 48 units at a med spa and Ideal Image I had to get 62 and it doesn’t even look like I’ve had Botox. Waste of money and impossible to get in touch with customer service. UPDATE: customer experience called and said sorry you don’t see results after 62 units of Botox but there’s nothing we can do
Jun 23, 2022
I love getting treatments! The staff are friendly and the results are great!
Jun 14, 2022
I always have a great experience at this office. Very professional staff! Edit: Just revisited and received a Botox treatment. Another fantastic experience. The staff is super knowledgeable and helpful in answering any questions! Edit 2: Another stellar visit with this center! Highly recommend!
Jun 14, 2022
The ladies who treated me were extremely professional and knowledgeable. I felt very comfortable and am super happy with everything! I would definitely recommend this place for Botox and fillers!
Jun 3, 2022
Great first experience, they are on their game with professional team and a great location. Follow up was great post procedure and instructions have been fantastic.
May 31, 2022
Today I had my appointment at 4:50 pm, I drove an hour from my house, I had no one to leave my 3-year-old daughter with. They never told me that I couldn't bring children and the women in front had a bad attitude and they saw my daughter badly. I will not return to that place, I understand the children's policy but there are ways to say it.
May 26, 2022
I had an appointment with Heather and I can’t say enough good things about her!! What an amazing attentive nurse. She made me feel comfortable and was communicating very well about what she was doing. Great experience overall!
May 26, 2022
I went in for hair removal on my upper lip, chin, and front of neck. My first treatment was done by Libby and she was great! I noticed immediate results. The entire office staff was extremely helpful! I would definitely recommend ideal image.
May 23, 2022
Thank you for being so nice and patient with me
May 20, 2022
Very curious and warm the very best in hospitality and customer satisfaction
Apr 30, 2022
My Laser hair removal experience with Bri was just fantastic. Her patient care and personality is one of kind. A++ would do again.
Apr 26, 2022
I had this procedure before with a plastic surgeon, the one done here was miles better. Bri was professional, and funny. Couldn't recommend more!
Apr 26, 2022
Libbie was so amazing!! I’ve always had such great experiences at Ideal Image and I’ve been a returning customer for 2+ years. They’re always so friendly and welcoming and make the entire appointment feel super comfortable, and they make sure you’re informed about everything through out the whole process. Thanks guys:)
Apr 22, 2022
Had a great experience with Nurse Alyssa during my Botox and filler experience. She was very professional and gentle during the whole procedure. Definitely recommend
Apr 19, 2022
I very much enjoyed my virtual consultation with Denise! She was very pleasant and informative. She took her time to answer the questions that I had about Ideal Image's product. And, while I was unable to have the therapy at this time, Denise didn't make me feel that it was a waste of her time to talk to me. Her professionalism and interest in what I had to say will stay with me. I will definitely follow-up with Denise when the time is right for me.
Apr 14, 2022
Everyone here was amazing! They all make you feel so comfortable and my lips look phenomenal!
Apr 12, 2022
The entire team was AMAZING! I was in and out in no time! I would definitely recommend this location!
Apr 12, 2022
Amazing! The nurses are so knowledgeable and do a great job every time. They make me feel so comfortable and always give me great results! The facility is beautiful!
Apr 1, 2022
Bri does a fantastic job! She is thorough and makes each treatment fly by. I highly recommend her!
Mar 25, 2022
Amazing! I love everyone there! I am a member now so worth everything! Such a nice relaxing place and they make you feel comfortable! I highly recommend! I had my lips done today and I’m amazed ! Not painful at all I 100% recommend!! ❤️❤️
Mar 23, 2022
Very kind and attentive staff. Great attention to detail in their service. I will definitely be back!
Mar 21, 2022
Ashley is hands down the best nurse I’ve had at Ideal Image, not that any of the others were bad. Every nurse has been friendly and knowledgeable, answering questions and making you feel comfortable. Ashley however, goes above and beyond basic customer service. Not only is she a great nurse who works with precision and care, but she has gone out of her way to help with scheduling mishaps (on my end) and membership issues. If you're going to the Plymouth Meeting location, I highly suggest booking with Ashley!
Mar 15, 2022
Update: To date, they have fired the unpleasant worker I initially encountered. I've been here a couple times this far and the staff is so much better and very knowledgeable. My experience here has turned around drastically. Rooms are clean and staff is very friendly. I'm glad I went back!! Previous Review Comments: Terrible. Lady lied to me and refuses to respond to my messages now after setting me up for financing
Mar 2, 2022
I come to Plymouth meeting to get my treatments and every time they do an absolutely wonderful job. The girls I worked with were so kind so patient and so informative. They really make sure that you maintain a natural look while still getting the results that you are looking for. I’m very‘s pleased with my results. HIGHLY recommend! Also the center is beautiful.
Mar 1, 2022
Today, I went for my fourth appointment with Ideal Image and it went just as great as all of my other experiences! The staff is very friendly, informative and caring. The nurses are well trained and confident with the work that they do. I would recommend Ideal Image, specifically the Plymouth Meeting location to anyone! Thanks for always making me look fabulous!
Feb 22, 2022
Very clean and professional. Tech was extremely nice and informative.
Feb 22, 2022
I had a wonderful experience at Plymouth Meeting with the entire staff and the women who oversaw my botox injections. I had previously had botox and was concerned about heavy eyelids and they listened and did exactly what was needed to avoid the heavy lid. Everyone was very professional.
Feb 20, 2022
I went in for lip injections (my first time). Unfortunately within a few minutes of the procedure the lady injecting me had hit a blood vessel which caused my lip to swell and badly bruise. I don’t think it was a lack of experience but something that happens occasionally. That was fine, she called and checked on me multiple times and rescheduled my appointment with a lead so that I would be happy with the results. I did go back only because you could see where the product was injected on one side of my upper lip. Although my second experience went flawless, you can still see where the first appointment went bad and we never set a goal of what I was trying to achieve. I don’t think I would do it again. Not there atleast. **Update** No one ever reached out and yet it’s been over a year and I still have a lumpy upper lip. I hate looking at it, it’s given me a complex.
Feb 18, 2022
Gabby, Kelli and the rest of the staff at Ideal Image MedSpa, made my experience so much better than I had expected going in. Having never had dermal fillers before, I was quite nervous and anxious. Those fears were quelled almost immediately as I arrived. I recently lost 150 pounds and while I feel great, it left me with some drooping in my face and some volume loss as well. The changes in my face not only aged me, but made me feel like I saw someone else in the mirror. Gabby did a wonderful job with my midface dermal fillers, The process was clearly explained to me, and while there was a bit of discomfort, it was not painful as I had expected it to be. Kelli’s friendly and calming presence helped me to relax and enjoy the experience. Thank you ladies for doing such a beautiful job, and helping me to bring back my smile!
Feb 17, 2022
I am so thrilled with my experience and the results. I couldn’t be happier! Thank you Laura Z. and Erin S. for taking the time to be thorough, attentive, and amazing at what you do!!!
Feb 16, 2022
Amazing! The staff is so friendly and they do a perfect job every time. !! Love this place !!
Feb 16, 2022
My lips turned out BEAUTIFUL! Thank you to the entire staff who made me feel welcome and provided the best experience!🤍
Feb 16, 2022
It was my first time in Ideal Image, I really liked the service I have received. The instructor and the trainees were very courteous and professional. I highly recommend AAAA+
Feb 16, 2022
Love this new facility … Laura Z is AMAZING …. My go to injector ❤️she is the BEST
Feb 15, 2022
Laura was amazing!I got Botox Highly recommend Laura for any of your Botox needs! And she’s super sweet
Feb 15, 2022
The staff here was so nice. With Kellys knowledge for training they will all do great. And lastly the injections were absolutely painless. Great service all the way around.
Feb 4, 2022
Great experience . This team always listens to my specific botox needs and delivers
Feb 2, 2022
ALL MY EXPERENCES WITH IDEAL IMAGE HAS BEEN OUTSTANDING
Jan 20, 2022
I go and do the laser hair removal just because I already paid. There was no warning at all on how much this hurts, the girls are amazing but poor of them, I was crying due to the pain. It is unbelievable that with all technology you guys have not find a way to make it easy for your consumers.
Jan 11, 2022
Loved my experience. Very friendly staff and such an easy process!
Jan 11, 2022
The staff is professional and delightful! The venue is clean and bright.
Jan 11, 2022
Horrible experience at the plymouth meeting location. I had an appointment and the person that was suppose to do my laser refused to perform my laser for some reason and forced me to reschedule because she had another appointment and had to go home. Why did they schedule me for that time only to rescheduled for the next day after I drove over an hour to get there. I was called at around 7am to be informed my appointment had been canceled again the next day and that someone was going to call me to reschedule but no one did. I called a few times and no one called me back. Eventually Veronica answered the phone and she was extremely rude and kept cutting me off not acknowledging the problem I was having. She’s disrespectful and lacks customer service and empathy. She hung on me and when I called back she placed me on hold and connected me to the main call center it seems. I found out days later that my contract ended days after my appointment was canceled. So the staff was being rude because I no longer had the contract. No one mentioned to me that my contract was about to end. I paid almost $4000 and only got about 6 treatments because they always canceled my appointments. King of Prussia and Plymouth Meeting locations are truly the worst. Willow grove location sent my concern to the main customer service office and I have get to get a response. I’m never recommending this company. Horrible experience and I feel robbed
Jan 7, 2022
I’ve been a client at a couple ideal image locations and they are always friendly and very educational on services! They assess and deliver a customized plan for your goals. Highly recommend to anyone thinking about it!
Jan 6, 2022
Staff was friendly and courteous! My nurse Alyssa was sweet and informative. I had a great experience. Would recommend.
Jan 5, 2022
They were great! Staff was super friendly and welcoming. Service was amazing. The facility is super clean. Definitely recommend!
Dec 27, 2021
I was promised that I would be satisfied with my procedures and after several treatments there’s no change to my fat cell. I’m a petite person that watch my diet and go to the gym occasionally and thought doing this would help but this did not work for me. I’m so disappointed
Dec 24, 2021
Everyone was super inviting & very nice. Very knowledgeable & walked me thru everything.
Dec 21, 2021
I had a great experience at Ideal Image. My nurse was extremely helpful and knowledgeable of the process. She made sure that I understood the process and was also nice.
Dec 20, 2021
The representative was very kind, patient , knowledgeable and informative.
