Memphis

2257 North Germantown Parkway
Suite 115
Memphis, Tennessee 38016
901-620-6985

Current Promotions

Sun CLOSED - CLOSED
Mon 8:00am - 8:00pm
Tue 8:00am - 8:00pm
Wed 8:00am - 8:00pm
Thu 8:00am - 8:00pm
Fri 8:00am - 8:00pm
Sat 8:00am - 5:00pm
  • Ideal Image has been changing lives in the Memphis area since 2013. We are located in the Cordova Countrywood Crossing Shopping Center with Ulta and Jared at the corner of IKEA Way and Germantown Parkway. All of our treatments are performed by Registered Nurses and Nurse Practitioners that have received extensive training at our Cosmetic Institute.
  • From the moment you walk in, expect a friendly face to greet you in a warm and welcoming atmosphere. The entire team is engaged in the transformation process with you. As you become family, we love sharing in your celebrations and increased confidence.
  • We offer Laser Hair Removal for all skin types, CoolSculpting, Ultherapy, Broadband Light Therapy, and Injectables that include Fillers and Wrinkle Relaxers. Our Providers will customize a treatment plan that is unique to your individual needs and desired results.
  • Are you ready? Call or swing by our Memphis location today.
4.5/5
4.5 /5
288 Reviews

Google
5.0/5
Sep 22, 2021
Google Ideal Image Memphis
Office was having internet issues this morning, but the staff kept me updated on their progress and did a work around to get me cleared for my service. Nurse made me feel incredibly comfortable.
Google
2.0/5
Sep 21, 2021
Google Ideal Image Memphis
Getting an appointment for touch ups are a joke. They should communicate about any updates to confirming appointments and let you know when your services are going into touch up only that you may have to schedule 3 to 6 months out so you can be prepared.
Google
5.0/5
Sep 21, 2021
Google Ideal Image Memphis
The woman I had to do my cooltone was amazing. Im not sure if I am spelling her name correctly but her name was Alesha and she made my experience amazing and fun.
Google
5.0/5
Sep 17, 2021
Google Ideal Image Memphis
I was super nervous. But April talked me through (literally) the whole process. I'm very satisfied with my services and am anticipating my results ☺ 😁
Google
5.0/5
Sep 15, 2021
Google Ideal Image Memphis
It was an excellent experience, she was very nice,kind and caring 😀
Google
5.0/5
Sep 14, 2021
Google Ideal Image Memphis
Deloris was absolutely amazing. She was professional and did my laser removal in a most efficient manner.
Google
5.0/5
Sep 14, 2021
Google Ideal Image Memphis
April is absolutely amazing! The girls at the front desk are great too! My experience has been wonderful!
Google
5.0/5
Sep 13, 2021
Google Ideal Image Memphis
Elisha the RN that did my procedure was awesome. She made sure she answered any questions I had about the procedure. She went through everything I should expect during & post-treatment. Overall wonderful experience, definitely can’t wait for my next treatment!
Google
5.0/5
Sep 10, 2021
Google Ideal Image Memphis
Deloris was a very sweet, friendly and welcoming nurse who gave me her time respectfully. She was not in a rush, was not slow. I felt that she gave all of her attention to my needs, working on covering the entire treated area. Nothing but professional. Her confidence in her work and her answers to my questions, made me more comfortable with this first time laser experience.
Google
5.0/5
Sep 9, 2021
Google Ideal Image Memphis
Awesome experience. Jessica was so nice and understanding. Very knowledgeable about the process.
Google
5.0/5
Sep 9, 2021
Google Ideal Image Memphis
April was so wonderful! She talked me through everything that would happen during treatment and she made sure I was as comfortable as possible during the treatment. I would definition recommend Ideal Image to my friends and family.
Google
5.0/5
Sep 9, 2021
Google Ideal Image Memphis
Delores and Ashley were just amazing! They both treated me with such kindness and made my experience so great and go smoothly! Love it here!
Google
5.0/5
Sep 7, 2021
Google Ideal Image Memphis
From the time you walk in, you feel appreciated and treated so positively.
Google
5.0/5
Sep 6, 2021
Google Ideal Image Memphis
Great experience. Punctual, sensitive to my needs, and very accommodating.
Google
5.0/5
Sep 6, 2021
Google Ideal Image Memphis
it was great
Google
5.0/5
Sep 3, 2021
Google Ideal Image Memphis
Ty did a great job! She answered all of my questions and was extremely patient/gentle with me!
Google
5.0/5
Sep 3, 2021
Google Ideal Image Memphis
Everyone was very kind, and very helpful and informative
Google
5.0/5
Sep 2, 2021
Google Ideal Image Memphis
Very good. Elisha was awesome.
Google
5.0/5
Sep 2, 2021
Google Ideal Image Memphis
Ty was just amazing today! She was so precise in what she was doing,so professional and took her time to treat each area as supposed to. Highly recommend her.
Google
4.0/5
Sep 2, 2021
Google Ideal Image Memphis
Very nice young man Could understand everything he Explained
Google
5.0/5
Aug 31, 2021
Google Ideal Image Memphis
I receive a cool sculpting and I can honestly say I notice good results. I was able to maintain the results by working out.
Google
5.0/5
Aug 29, 2021
Google Ideal Image Memphis
April is the best I’ve ever seen!!! She is so kind and patient and does an exemplary job!!!
Google
5.0/5
Aug 27, 2021
Google Ideal Image Memphis
April was wonderful she made me feel comfortable was friendly and quick service.
Google
5.0/5
Aug 26, 2021
Google Ideal Image Memphis
It was just wonderful
Google
5.0/5
Aug 25, 2021
Google Ideal Image Memphis
Loved my experience!
Google
5.0/5
Aug 25, 2021
Google Ideal Image Memphis
I love this place. They always take such great care of my skin. So pleasant and accommodating. I am glad I made the choice! Thanks so much ladies, you’re amazing 🤩
Google
5.0/5
Aug 24, 2021
Google Ideal Image Memphis
At this location, technicians are all very nice and detail oriented and front desk staff are polite and very helpful. I recommend them!
Google
5.0/5
Aug 24, 2021
Google Ideal Image Memphis
April was a joy to work with. Her precision and professionalism was wonderful!
Google
5.0/5
Aug 23, 2021
Google Ideal Image Memphis
Elisha was amazing
Google
5.0/5
Aug 18, 2021
Google Ideal Image Memphis
I am VERY PLEASED with my service and staff at Ideal Image. After my first session, I fell in absolute love with my laser hair removal results. They are great at what they do and very informative about the services.
Google
5.0/5
Aug 16, 2021
Google Ideal Image Memphis
Great and informative
Google
5.0/5
Aug 16, 2021
Google Ideal Image Memphis
I had my first facial hair removal at Ideal Image in Wolfchase. The person that provided my service name was Jase. She was very professional, polite, and extremely compassionate. I had to take a little break because it burned. She applied pressure every time she did a hair removal. It felt sooo much better. Thank you Jase for your professionalism and compassion. The people in the office were extremely courteous as well. Job well done. THANK YOU ALL!
Google
5.0/5
Aug 16, 2021
Google Ideal Image Memphis
The girl she made the laser was so fast and so friendly and the device doesn’t hurt or burn
Google
2.0/5
Aug 14, 2021
Google Ideal Image Memphis
Received a call a little less than 2 hours before my appointment saying that my provider called in and that I have to be rescheduled. Why should I have to readjust my day because of them especially the day of services. They should have made necessary changes with their staff to accommodate people. Its not like I requested for certain staff anyway...
Google
5.0/5
Aug 11, 2021
Google Ideal Image Memphis
Oh my goodness not going to lie I was a little worried but Ty and Kailey were so good to me. I love the experience I did get LHR and I mean right after the treatment I could see this was the best place I could go to!
Google
5.0/5
Aug 11, 2021
Google Ideal Image Memphis
I'm in LOVE with this place. So friendly and made me feel like family. I love the patience they had with me seeing that it was my first time
Google
5.0/5
Aug 10, 2021
Google Ideal Image Memphis
Everyone is so friendly, knowledgeable, and professional.
Google
5.0/5
Aug 10, 2021
Google Ideal Image Memphis
Great first experience! April was amazing, and the lady at the front desk was super friendly! Can’t wait for my next session of laser hair removal!
Google
5.0/5
Aug 7, 2021
Google Ideal Image Memphis
Really lovely staff, clean facility, great COVID precautions! Always welcomed with professionalism and kindness. My treatment team has been patient and compassionate. The Memphis team is helping me work through a small contract hangup. For Active Duty military the company offered flexibility to extend the treatment window if needed for a PCS/TDY/Deployment when I signed my agreement, issue has not yet been resolved but the staff has been very patient and supportive as we tackle it. The lifetime service price is very helpful too!
Google
5.0/5
Aug 5, 2021
Google Ideal Image Memphis
Friendly staff, super quick
Google
5.0/5
Aug 4, 2021
Google Ideal Image Memphis
I waa so nervous about the laser experience Ty make the process so much more bearable for me. Ty talked me through every step thank you so much for your compassion.
Google
5.0/5
Aug 4, 2021
Google Ideal Image Memphis
This place has truly changed my life!! The staff are super sweet , and The girls are AMAZING with laser (compared to the other places I’ve been too!) and very detailed and thorough! They also make you feel super comfortable! The place is very clean. I can not thank them enough for the positive changes they have made in my skin/life!!!
Google
1.0/5
Aug 3, 2021
Google Ideal Image Memphis
Paid for a full treatment set of laser hair removal for my face. The contract is about to expire and I’m still pending a few treatments but won’t be able to get what I paid for because the clinic doesn’t have dates available before the expiration date of the contract, which is extremely frustrating. My appointments have been all over the place, being rescheduled by them through the year and provided months far apart. The treatment works, however I wish I had paid for them individually instead of paying for a package of treatments I won’t be getting full. The clinic is extremely busy and their appointments are a complete mess. I was told they could try to extend my contract. However, I haven’t heard back from anyone in regards to this matter.
Google
5.0/5
Aug 3, 2021
Google Ideal Image Memphis
My treatment was very good. I was in the best of care. My provider did an awesome job.
Google
5.0/5
Jul 30, 2021
Google Ideal Image Memphis
Love all the staff here. I’ve never seen so many front desk employees so nice. Especially Ashley!
Google
5.0/5
Jul 30, 2021
Google Ideal Image Memphis
Very professional and friendly atmosphere. Always greeted with smiles and the staff takes the utmost care with their procedures. Highly recommend.
Google
4.0/5
Jul 29, 2021
Google Ideal Image Memphis
I had to wait longer than I expected but after knowing why I waited I was a bit happy. They take necessary steps to insure the safety of their clients. I thought I was getting the laser to my lower face but i received it around my mouth which I wasn’t aware of until I went in so that was very disappointing to me. When I inquired about how much it would cost for me to get the part done that I wanted done I was handed a quote that only is good for the next 7 days. I’m a single woman so I don’t have a sugar daddy or husband to help me pay for it so I guess I won’t be back for that procedure after all. I’m so disappointed. The ladies at the front desk were so super nice. The girl who did the procedure around my mouth was even more nice & she explained everything very well. I wish I could go back & get the procedure that I wanted in the first place.
Google
1.0/5
Jul 28, 2021
Google Ideal Image Memphis
ZERO STARS IF I COULD!!!! I paid IN FULL for laser treatments for my lower face. I’ve been rescheduled twice in a row for at least a month out from my original treatments, both times due to cancellations. Unless you’re going to cancel my payments, this is completely ridiculous and scam artist like. What kind of company are you guys running? Stop taking new clients and payments if you know you don’t have the capacity to meet the demand. It’s like every other company has had to do during the pandemic. Stop being greedy and giving your customers sub par service. The young lady Shannon was sweet enough to see if one of her colleagues could take me last minute but I couldn’t make it in the short time frame of availability. Aside from that, it’s been an awful experience so far and I definitely wish I would have gone elsewhere. BUYER BEWARE LADIES!!!!
Google
5.0/5
Jul 28, 2021
Google Ideal Image Memphis
Very nice staff. Extremely helpful and caring. My facial hair makes me very self conscious but they treated me with the utmost respect and with no judgment.
Google
5.0/5
Jul 27, 2021
Google Ideal Image Memphis
It was great! The staff was courteous and informative. Love April. She took care of me the whole time and made me comfortable since it was my first time. Definitely going back.
Google
5.0/5
Jul 27, 2021
Google Ideal Image Memphis
Great
Google
1.0/5
Jul 26, 2021
Google Ideal Image Memphis
I am sitting here in tears. I spent $6000 for cool sculpting and so far received two treatments (it’s every 3 months) and I see no results. I arrived today for my 3rd treatment, three months later and they had me book incorrectly so I wasn’t able to receive the treatment. Even though I confirmed my appointment two days ago because it takes me an hour to get here. Next available appointment is in September. They made no attempt to make this right. I asked for management Stephanie and they have to email her to contact me. I couldn’t receive her number. I really thought I was coming to an upscale place but instead its just another take your hard earned money and scam you. I guess I should have realized once I saw the dirty seat cushions in the waiting area.
Google
5.0/5
Jul 23, 2021
Google Ideal Image Memphis
Awesome customer service each time. Very efficient and patient. Always asks questions for safety and quality purposes. Love the quality of service and treatment. Update: I went back to Ideal and Image today, December 4, 2020 and got my chin and added a new service, underarms, at an awesome price!!!! I received the black Friday discount!!! It has been AMAZING! April Haun and Kirsten Weide were friendly, thorough and answered all my questions! They deserve more than 5 stars!
Google
5.0/5
Jul 23, 2021
Google Ideal Image Memphis
April was the best!!! She was attentive, great communication, lovely personality and provided excellent and timely service!!
Google
5.0/5
Jul 21, 2021
Google Ideal Image Memphis
Staff 5 Star friendly Facility 5 Star clean Communication and Understanding 5 Star They were great at setting the expectations of the pre and post treatment
Google
5.0/5
Jul 20, 2021
Google Ideal Image Memphis
I love the staff! The staff is very friendly they make sure you understand everything about your service. Timing is very accurate the wait isn't very long if you have to wait. The services I have received I am extremely happy with.Ideal image is awesome
Google
5.0/5
Jul 20, 2021
Google Ideal Image Memphis
I was worried from some of the reviews, but they were able to get me in quickly. I called and scheduled myself, then on the day of my appointment I called and made sure it was still in order before I drove over! No problems there whatsoever, not alot of patients in at the same time, everyone took their time and answered any questions I had, the staff was very kind, and Deloris did such a great job with the wrinkle relaxers! I will definitely be going back. Thank you ideal image of memphis!!!
Google
5.0/5
Jul 20, 2021
Google Ideal Image Memphis
Ms April was awesome. She was very patient and gentle. Made me feel relaxed and trusting of her.
Google
5.0/5
Jul 19, 2021
Google Ideal Image Memphis
My consultant was very nice and helpful with the process, first appointment soon.
Google
5.0/5
Jul 14, 2021
Google Ideal Image Memphis
The customer service was everything they are friendly the whole staff was awesome building clean and all
Google
5.0/5
Jul 13, 2021
Google Ideal Image Memphis
I had a great experience. Holly Norris was a great help and answered all my questions.
Google
5.0/5
Jul 12, 2021
Google Ideal Image Memphis
Today was my First treatment and the staff was great. April was very professional and took her time explaining the process to me in great detail. I appreciate her for that because I was very nervous. Overall so far so good! *update, I went in today and it was a mix up with the time for my appointment. As usual the ladies were very nice and professional and got everything taken care of, Kris was awesome and very friendly and I thank her for her professionalism. ** Ashley at the front Desk is very professional as well, . This place is highly recommended.
Google
1.0/5
Jul 12, 2021
Google Ideal Image Memphis
Ppl need to let you know before you arrive thT you are going to have to spend extra money. Instead of being expected to pay 500 right then and there.
Google
1.0/5
Jul 10, 2021
Google Ideal Image Memphis
I spent $3000 with this company in March. They told me AFTER the fact that I couldn’t schedule services until May. I told them that didn’t meet my timeline for a number of reasons and I would just go ahead and take a refund. It’s July and I have called and left 9 messages for the manager, I have emailed my sales rep 3 times and no response from either. No one ever even tried to schedule my services once I told them that May wouldn’t work. I am going to call the corporate number and figure out who to work with on this on Monday. I have never had such an issue with simple communication.
Google
5.0/5
Jul 3, 2021
Google Ideal Image Memphis
The staff and technicians are always so kind, polite and welcoming. They make me feel very comfortable during my sessions and answer any questions that I may have. So happy I found them!
Google
1.0/5
Jul 2, 2021
Google Ideal Image Memphis
Tech was very good and personable, however, no results at all from a $600 filler, not even a little. I was told I would perhaps need a second syringe, which would cost an additional $625. So, I was not even offered a price break on the second, I was actually quoted a little higher then the first....
Google
5.0/5
Jul 1, 2021
Google Ideal Image Memphis
Very friendly staff & the results are great even after the 2nd appointment.
Google
5.0/5
Jun 18, 2021
Google Ideal Image Memphis
I absolutely love this place! I’ve been with April and she is awesome! I saw results after the first treatment. I am African American and have very coarse hair. I am getting treatment on my face and it’s not only getting rid of the hair but also is clearing my skin!
Google
5.0/5
Jun 15, 2021
Google Ideal Image Memphis
April was great and have rescheduled my future appointments with her!
Google
5.0/5
Jun 10, 2021
Google Ideal Image Memphis
I love the lady that does my botox!! Shes amazing
Google
1.0/5
Jun 10, 2021
Google Ideal Image Memphis
BAD customer service. I was calling to get a rough estimate for monthly payment plans on a Brazilian and she said she could help. The moment I told her I did NOT want a consultation she hung up in my face mid conversation. She also sounded extremely fake and insincere.
Google
5.0/5
Jun 9, 2021
Google Ideal Image Memphis
Deloris IS AMAZING! Jess is FANTASTIC! Amazing fast service from these ladies ✨💕
Google
5.0/5
Jun 8, 2021
Google Ideal Image Memphis
Awesome job!
Google
5.0/5
Jun 8, 2021
Google Ideal Image Memphis
Tyneisha does an outstanding job. I get compliments all the time about my skin, people ask me do I have makeup on and tell them no, I go to Ideal Image. Ideal Image is the place for me.
Google
5.0/5
Jun 7, 2021
Google Ideal Image Memphis
My experience was wonderful. My nurse made me feel safe and secure during the procedure.
Google
5.0/5
Jun 7, 2021
Google Ideal Image Memphis
Mrs Shannon was very very helpful and nice.
Google
5.0/5
Jun 4, 2021
Google Ideal Image Memphis
Everyone was amazing and so welcoming and provided so much useful information. I know I’m going to be treated so well at every visit.
Google
5.0/5
May 29, 2021
Google Ideal Image Memphis
All of my questions were answered. And I received very professional and excellent service.
Google
5.0/5
May 25, 2021
Google Ideal Image Memphis
It was great. Very helpful and insightful. Im actually excited
Google
5.0/5
May 19, 2021
Google Ideal Image Memphis
It was fast and efficient. But oh lord my first session was painful, but the staff was amazing and coached me through the whole thing.
Google
1.0/5
May 18, 2021
Google Ideal Image Memphis
Follow up is terrible when it's credit owed to the person oppose to the business
Google
5.0/5
May 15, 2021
Google Ideal Image Memphis
TY did a great job and the experience was good, nothing to feel embarrassed or nervous about
Google
5.0/5
May 11, 2021
Google Ideal Image Memphis
Fast, friendly and professional. Always on time, and I’m always pleased with my experience.
Google
1.0/5
May 11, 2021
Google Ideal Image Memphis
Do not give them your money you will be at their mercy!! Was told I could have an appointment right away with possiblity of having 2 before my vacation. Lies!!! I can't even get one before July 13th and they will not refund your money even tho the appointment is no where near the time you were promised during consultation.
Google
5.0/5
May 9, 2021
Google Ideal Image Memphis
Friendly, sincere,helpful,and made me full comfortable
Google
5.0/5
May 4, 2021
Google Ideal Image Memphis
April was very quick and very informative.
Google
5.0/5
Apr 29, 2021
Google Ideal Image Memphis
I just had my first appointment at this location and it went seamlessly! The girls at the front desk, Ashley & Kailee, have been so accommodating with all my pretreatment questions I’ve been calling about. I’m always greeted with kindness and professionalism (and of course understanding that I’d like to get in early). I was nervous about getting the treatment because I tend to be a cry baby but my provider, Tynisha, was funny, calming and super informative with everything. My service was done before I knew it and I’m not nervous to come back. Thanks ladies, great experience!
Google
5.0/5
Apr 28, 2021
Google Ideal Image Memphis
Wonderful
Google
5.0/5
Apr 26, 2021
Google Ideal Image Memphis
love it
Google
5.0/5
Apr 25, 2021
Google Ideal Image Memphis
Shenan and April are wonderful. So professional and attentive and always going the extra mile. I highly recommend them and Ideal Image! 😊
Google
2.0/5
Apr 22, 2021
Google Ideal Image Memphis
The staff was not consistent in the way they handle addressing the clients who enter the office. I was told to wait outside because of the Covid restrictions and I would receive a call when they're ready for me, which I understandably complied. However when I was standing at the desk waiting to get an appt date a client came in and she was told to be seated. I stood there for about 6 min waiting for an appt date and to be signed up for rewards program & the client was still waiting in the office. When I inquired about why I was told to wait outside when this client is sitting in here I was told its because her consultant was ready for her but as I said earlier she had been sitting there for at least 6 min so I didn't see that as being "ready" Also, I was supposed to be booked for my second Cool Sculpting procedure but someonre booked it as a consultation so I wasnt able to get seen today (April 22) they said they were totally booked. To make matters worse the next appt time isn't until the end of June. I have an event in Aug & I was really looking forward to my 3 month time laspe to be over (they say it takes about 3 mo to see results) So Im very disappointed in this entire exp
Google
5.0/5
Apr 20, 2021
Google Ideal Image Memphis
Mrs. Ty was super awesome and made me feel very welcome! She was quick and professional and im glad that she was the provider I had my first time!
Google
5.0/5
Apr 18, 2021
Google Ideal Image Memphis
Very pleasant experience! The staff at the Wolfcase location are always friendly, helpful and accommodating! I will continue to use this spa for my beauty treatments!!!! Excellent attention to detail.
Google
5.0/5
Apr 16, 2021
Google Ideal Image Memphis
It was great. It was fast and the staff is friendly
Google
5.0/5
Apr 15, 2021
Google Ideal Image Memphis
I had a great appointment! My nurse, as well as the ladies at the front were very kind and helpful.
Google
5.0/5
Apr 15, 2021
Google Ideal Image Memphis
Super friendly staff! Tynisha always does such a great job on my laser hair removal treatments everytime I come in! She makes the treatment so tolerable and I'm never anxious with her! They have a great front staff as well! Ashley was super friendly and helpful in helping me book my future appts!!
Google
5.0/5
Apr 14, 2021
Google Ideal Image Memphis
Great experience
Google
1.0/5
Apr 13, 2021
Google Ideal Image Memphis
It was ok just more than, I wanted to spend. Also I was going to get the offer, the representative was to call me back until 3 outs later. Sorry!
Google
5.0/5
Apr 12, 2021
Google Ideal Image Memphis
The ladies at Ideal always provide awesome service, but April treated me like royalty, her services were amazing her clients are truly her top priority.
Google
5.0/5
Apr 12, 2021
Google Ideal Image Memphis
It was a pleasant experience. Everyone was very nice.