Memphis

2257 North Germantown Parkway
Suite 115
Memphis, Tennessee 38016
901-620-6985

Current Promotions

Monday 08:00am - 08:00pm
Tuesday 08:00am - 08:00pm
Wednesday 08:00am - 08:00pm
Thursday 08:00am - 08:00pm
Friday 08:00am - 08:00pm
Saturday 08:00am - 05:00pm
Sunday Closed - Closed
  • Ideal Image has been changing lives in the Memphis area since 2013. We are located in the Cordova Countrywood Crossing Shopping Center with Ulta and Jared at the corner of IKEA Way and Germantown Parkway. All of our treatments are performed by Registered Nurses and Nurse Practitioners that have received extensive training at our Cosmetic Institute.
  • From the moment you walk in, expect a friendly face to greet you in a warm and welcoming atmosphere. The entire team is engaged in the transformation process with you. As you become family, we love sharing in your celebrations and increased confidence.
  • We offer Laser Hair Removal for all skin types, CoolSculpting, Ultherapy, Broadband Light Therapy, and Injectables that include Fillers and Wrinkle Relaxers. Our Providers will customize a treatment plan that is unique to your individual needs and desired results.
  • Are you ready? Call or swing by our Memphis location today.
4.3/5
4.3 /5
549 Reviews

Google
5.0/5
Nov 4, 2022
Google Ideal Image Memphis
My nurse was great & the process was very quick but thorough!
Google
5.0/5
Nov 4, 2022
Google Ideal Image Memphis
First time laser hair removal treatment. Elisha was amazing. She made the process quick and tolerable.
Google
5.0/5
Nov 3, 2022
Google Ideal Image Memphis
Sam was great, he makes me look forward to starting my treatments.
Google
5.0/5
Nov 2, 2022
Google Ideal Image Memphis
Great as usaual
Google
1.0/5
Nov 1, 2022
Google Ideal Image Memphis
They have cancelled two of my laser hair appointments and were unable to reschedule both due to lack of staff. Customer service with both times this happened to me was horrible, NO compensation or contract extension to make up those two treatments was offered. They pretty much just threw their hands up and said sorry, this is the way it is.
Google
5.0/5
Oct 31, 2022
Google Ideal Image Memphis
Absolutely relaxing. Staff was friendly and professional.
Google
5.0/5
Oct 24, 2022
Google Ideal Image Memphis
My experience was great. My nurse April was so friendly, accommodating and informative. The procedure was simple and there was minimal discomfort. I excited for my results over the next few months!
Google
5.0/5
Oct 21, 2022
Google Ideal Image Memphis
Although I was nervous as all hell, Elicia and the Ideal Image team made my experience more pleasant than I imagined. Now don’t get me wrong those laser shots are one for the books! A special, different caliber of slight pain 🥴. But Elicia was so quick, caring, and a great distraction that the pain from the laser honestly wasn’t as bad as I imaged. If you are thinking about going through with this procedure, I highly recommend Ideal Image to be your service provider!
Google
5.0/5
Oct 21, 2022
Google Ideal Image Memphis
The nurse was amazing!! She talked me through every single step. I love how fast she was and how she told me before she was going to each area. Absolutely amazing!! Thankful for the awesome nurse and staff.
Google
5.0/5
Oct 19, 2022
Google Ideal Image Memphis
I love the staff and how easily they answer ALL of my questions. They are great at their jobs and take the time to show genuine care
Google
5.0/5
Oct 18, 2022
Google Ideal Image Memphis
Very Professional experience Associates was knowledgeable of my questions & I'm pleased with my visit Thanks Ladies
Google
5.0/5
Oct 18, 2022
Google Ideal Image Memphis
Amazing. Best laser hair appointment experience I’ve had. This was my 4th appointment. Super friendly staff!
Google
5.0/5
Oct 14, 2022
Google Ideal Image Memphis
I only come on the days I can get my consultant. She’s the best at making one feel comfortable and at ease with the process.
Google
5.0/5
Oct 11, 2022
Google Ideal Image Memphis
Very friendly and accommodating!! Virtually painless and did everything they could to make sure I was comfortable!
Google
5.0/5
Oct 7, 2022
Google Ideal Image Memphis
Everything was ready when I got there. The technician was great to talk to and she had even tried it. Felt like I had known her for some time. All the staff were very pleasant.
Google
1.0/5
Oct 6, 2022
Google Ideal Image Memphis
Customer service needs a serious attitude adjustment. I was contacted today with a birthday offer but I expressed concerns about hair growing back from previous service & I was then transferred to a person who had access to my previous service file. She was very “entitled “ during brief conversation, asking me “are you done talking?” As if my concerns were not important. She was not listening to my concerns. I asked her could she place a note for a supervisor to call me. She wouldn’t answer me so I had to ask again. She then said yes she could. I highly doubt she will put in my request. We’ll see. I had a bad experience with a previous service but I tried to look over it. I’ve spent quite a bit of money with this company and have referred many friends/family who spent well. After that interaction today, I will not be recommending anyone else & I won’t resume service either. If you can’t treat me with decency and respect, you sure don’t deserve my money.
Google
5.0/5
Oct 6, 2022
Google Ideal Image Memphis
Great
Google
5.0/5
Oct 5, 2022
Google Ideal Image Memphis
Very good service.
Google
1.0/5
Oct 4, 2022
Google Ideal Image Memphis
I do NOT recommend this place, they automatically cancel your appointment two days away, and to reschedule they make you wait 4 weeks; and they were not accommodating at all even though you called the same day you got the cancellation email. This big delay completely messes up the treatment
Google
5.0/5
Oct 4, 2022
Google Ideal Image Memphis
My consultation was so informative I can’t wait to use ideal image’s services
Google
1.0/5
Sep 30, 2022
Google Ideal Image Memphis
The customer service was horrible and my nurse had the nastiest attitude
Google
5.0/5
Sep 27, 2022
Google Ideal Image Memphis
Great customer service experience
Google
3.0/5
Sep 27, 2022
Google Ideal Image Memphis
Ok soooo …I am greatly annoyed. So the sales person will tell you anything to get you into a contract. If they tell you it don’t hurt… it’s a lie. It does but since I have to pay for it I am gonna stick with it. Staff is decent .. could be way worst for the area. My issue is that my appointment was canceled without a call cause I didn’t confirm via email. Everyone don’t check their email daily. I wasn’t offered a text or a phone call. If I made the appointment I am full capable of showing up or canceling if needed. Now I have to wait a few more weeks just to get another appointment.I think they could do better with customer service give the price you pay.
Google
5.0/5
Sep 26, 2022
Google Ideal Image Memphis
Prompt and friendly service.
Google
5.0/5
Sep 24, 2022
Google Ideal Image Memphis
Deloris and Alexia are the best ever!
Google
1.0/5
Sep 21, 2022
Google Ideal Image Memphis
My morning started off great ran a little late for my appt because my business called. I had appt at 9:10 and called customer service to let them know i was running about 10 mins behind they said i would be ok. I cane in let the receptionist know I was a little late but called. Jessica known as Jess came to service me and I felt her negative energy as I had never experienced before with any other Rep at Ideal. She called my name stated she was servicing me and never greeted me as she proceeded to walk in front of me she stated her exact words For Future Reference You only have a 15 minute grace period in a very rude unprofessional tone. I did not take that to kindness at all. I also informed her that I did call and no one informed me although i was only like 2 mins pass the 15 min grace period. She proceeded to repeat her self to me in disrespect tone. I informed her i dont like the way she is speaking to me does she have someone else she stated well you the one with an attitude. I said you will not speak to me like that and Im a customer. She just walked out the room came back and stated someone else will service me. I pay to much money for this service to be disrespected by a staff member I am very unhappy with the service today!!! Now im waiting another 30 minutes or so to get serviced because she woke up angry and doesn't want to be at work. Based off her I would never refer any one here as I had before this rude incident. I asked for a supervisor and she didnt get one nor tell me how to contact one. I asked the front desk Rep Ashley did she request a Supervisor and she said No. I asked to speak to supervisor and she stated she wasnt here and She had to email her. Ashley was pleasant and understanding and also informed me that Customer service had not emailed to inform them I was running late as they normally would.
Google
5.0/5
Sep 19, 2022
Google Ideal Image Memphis
All of the nursing staff and front desk staff have been wonderful and my appointments have been much more consistent. And when i ask them to go fast with minimal breaks to get the discomfort over quickly, they oblige. No cpmplaints
Google
5.0/5
Sep 19, 2022
Google Ideal Image Memphis
It was a good treatment session today. I can't wait to see the results in 3 to 6 months.
Google
4.0/5
Sep 13, 2022
Google Ideal Image Memphis
I really like that late evening appointments are available. I was skeptical at first due to many complaints about not being able to get an appointment but for me so far so good. I would not recommend cool sculpting because I felt cheated. I paid for four sessions but only received one due to the size of the area treated. The size used counted as two sessions. If I were shown the fat measurement tool in the beginning I never would have wasted $2800.00.
Google
5.0/5
Sep 10, 2022
Google Ideal Image Memphis
The technichian took great care of me. She made me feel comfortable and heard. She was very polite and kind.
Google
3.0/5
Sep 9, 2022
Google Ideal Image Memphis
Appointment scheduled a few months out. Awaiting to see how the process will go.
Google
1.0/5
Sep 8, 2022
Google Ideal Image Memphis
DO NOT sign a contract with these people. If you find out that the service is not for you, they will bully you into finding a service another service even if it’s too painful. The rooms smell horribly. Their customer service is not friendly at all. They will not help you in anyway. The staff at the office locations are friendly, but it stops there. The contracts NON-REFUNDABLE if you cannot take the pain and it does HURT, please just get a wax.
Google
5.0/5
Sep 8, 2022
Google Ideal Image Memphis
Staff listened to my preferences about size and shape. The procedure went great and there was minimal pain during. She was meticulous and let me check things out in the mirror part of the way through to see where I’d like to add more filler. Overall wonderful experience! It’s day 2 now and my lips are looking exactly how I wanted with minimal bruising and swelling.
Google
5.0/5
Sep 7, 2022
Google Ideal Image Memphis
I enjoyed my treatment today. my technician really made it fun.
Google
4.0/5
Sep 6, 2022
Google Ideal Image Memphis
Need better equipment and target areas better while getting service!
Google
5.0/5
Sep 5, 2022
Google Ideal Image Memphis
I had such a great experience! Everything was super easy and everyone was so friendly and helpful!
Google
5.0/5
Aug 29, 2022
Google Ideal Image Memphis
Nice clean environment with friendly and professional service.
Google
5.0/5
Aug 25, 2022
Google Ideal Image Memphis
It was a very nice atmosphere and the ladies made me feel very comfortable. This team was knowledgeable and they are a great team.
Google
5.0/5
Aug 24, 2022
Google Ideal Image Memphis
Loved meeting through virtual,very convenient for me.
Google
1.0/5
Aug 24, 2022
Google Ideal Image Memphis
Poor customer service.rude.
Google
1.0/5
Aug 22, 2022
Google Ideal Image Memphis
This has been an experience from hell. I spoke with a representative over Zoom providing me all of this false information and now I’m being bullied into a SERVICE THAT I DO NOT WANT. I was advised I could call and cancel within 3 days not even 24 hours later I called to cancel and now I’m getting conflicting information. I DO NOT WANT THIS SERVICE. I should have stuck with my gut after looking at the reviews your service your company is HORRIBLE. I am giving one star because I have to give something but you guys deserve absolutely nothing!!!
Google
4.0/5
Aug 20, 2022
Google Ideal Image Memphis
I believe her name was April or something similar, she was great and very friendly . Wasn’t too long or too painful!
Google
5.0/5
Aug 16, 2022
Google Ideal Image Memphis
Everything was so clean and the staff were really nice
Google
5.0/5
Aug 15, 2022
Google Ideal Image Memphis
My experience was excellent . And Alicia was very informative and very kind
Google
5.0/5
Aug 15, 2022
Google Ideal Image Memphis
Alexia was phenomenal! We had a very good conversation as well. I will definitely recommend her. Please go to her if you are in need of laser hair removal.
Google
3.0/5
Aug 11, 2022
Google Ideal Image Memphis
I was told that I had product left in my account. Called twice to verify. After service, manager told me that was incorrect and was forced to pay on the spot. Manager had not verified how much product was used and tried to charge more than I actually used.
Google
5.0/5
Aug 11, 2022
Google Ideal Image Memphis
Easy to get through the interview process and the technician talked me through the procedures so I felt comfortable
Google
1.0/5
Aug 9, 2022
Google Ideal Image Memphis
I spoke with someone on 6/30/22 over the phone about sculpting. They were very kind. They said my procedure would cost $6190.00. They said I was approved by Ally Bank for a loan and my appointment was set for 7/20/22. I called back on the morning of 7/5/22(because they were closed for the 4th of July) to cancel. I decided against getting the sculpting. She said she cancelled but the next day I found out through Ally Bank that Ideal Image charged the loan anyway that I was approved for. I AM VERY UPSET. You charged me and I have never set foot in the facility. I have been calling since 7/5/22, everyday and I cant get a response from anyone. Someone only called to reset my appt, I told her that I decided against it...she said their were notes in the system saying that I wanted to reset...NO I DONT WANT YOUR SERVICES. CROOKS. How could you charge me two and a weeks in advance plus you don't even know me. IDEAL Image is BULLYING ME INTO GETTING SERVICE!!!!
Google
5.0/5
Aug 8, 2022
Google Ideal Image Memphis
The staff was amazing and my nurse was very professional and made my experience the best one yet!
Google
5.0/5
Aug 6, 2022
Google Ideal Image Memphis
Artist is beyond amazing. He went above and beyond to answer my questions and is extremely knowledgeable
Google
5.0/5
Aug 4, 2022
Google Ideal Image Memphis
I was nervous, but my nurse was very friendly and informative. My experience was great. I am loving my results. I would definitely recommend. Five stars!!!
Google
5.0/5
Aug 2, 2022
Google Ideal Image Memphis
I really enjoyed my tech's personality. I was pleased that she did get all areas.
Google
5.0/5
Jul 31, 2022
Google Ideal Image Memphis
It was my very first time having Alisha! She was great, made my visit easy and was very detailed in what she was doing.
Google
5.0/5
Jul 30, 2022
Google Ideal Image Memphis
Mrs. Elisha was awesome. I would recommend her to all my friends and family.
Google
5.0/5
Jul 30, 2022
Google Ideal Image Memphis
I absolutely love Toni!! She is very thorough and detailed in her work. She really cares about you, your treatments and results. I wish I could get her for all my treatments. My results are amazing and customer service is always impeccable!
Google
5.0/5
Jul 29, 2022
Google Ideal Image Memphis
Elisha was amazing the whole team is always informative and so nice .
Google
5.0/5
Jul 28, 2022
Google Ideal Image Memphis
Love the staff, the cleanliness, and the quality of service.
Google
5.0/5
Jul 27, 2022
Google Ideal Image Memphis
My experience with cool sculpting has been great! Huge difference under the chin procedure Elisha Spencer was amazing through my last session. Very attentive. She knew exactly what needed to be done in order for me to be very comfortable to the point where I was able to fall asleep at my last session which I had not happened and I have had 2 sessions done previously. The difference between start and to the point I am today have been amazing. Cool sculpting really does work!!!! Thank you again!
Google
5.0/5
Jul 25, 2022
Google Ideal Image Memphis
Alexia , Did an awesome job!
Google
5.0/5
Jul 25, 2022
Google Ideal Image Memphis
10/10!!
Google
5.0/5
Jul 25, 2022
Google Ideal Image Memphis
The staff is caring and friendly. The staff is very encouraging in helping the patient to achieve their goals.
Google
5.0/5
Jul 25, 2022
Google Ideal Image Memphis
Ashley and Alexia were very helpful! They worked with me to make my situation fit my schedule. Highly recommend!
Google
5.0/5
Jul 25, 2022
Google Ideal Image Memphis
Alexia Is one of the best!
Google
5.0/5
Jul 25, 2022
Google Ideal Image Memphis
Awesome customer service! Ashley Vasser is very professional and knowledgeable of services offered for treatment. She recommended the perfect services for the concerns I had.
Google
5.0/5
Jul 22, 2022
Google Ideal Image Memphis
Outstanding customer service Alexus, NP is great!
Google
5.0/5
Jul 22, 2022
Google Ideal Image Memphis
Everything we very well. Everyone i spoke to was very knowledgeable. The zoom call represents was very informative. Perfect attitude
Google
5.0/5
Jul 20, 2022
Google Ideal Image Memphis
Alicia was great! She was empathetic and patient.
Google
1.0/5
Jul 20, 2022
Google Ideal Image Memphis
Don’t waste your money.. see a Dermatologist for your facial injections..There were no different in my before and after photos..Now is not the time to be throwing money away!
Google
5.0/5
Jul 20, 2022
Google Ideal Image Memphis
I love the way my question was answer and I love the information that was given to me ..and I can't wait to get started
Google
5.0/5
Jul 19, 2022
Google Ideal Image Memphis
Samantha was very friendly accommodating and very informative
Google
5.0/5
Jul 18, 2022
Google Ideal Image Memphis
The consultant was very knowledgeable and she answered all of my questions.
Google
5.0/5
Jul 15, 2022
Google Ideal Image Memphis
It was my first time here at ideal image, and everyone was very friendly and helpful! From the consultation to the front desk and the nurse, Elisha. All my questions and concerns were answered. I would 100% recommend this office!
Google
5.0/5
Jul 14, 2022
Google Ideal Image Memphis
This place changed my life, had so many ingrowns coming in and I got tired of the plucking and plucking with tweezers.. I’m only 6 visits in & my hair doesn’t grow back really at all. On another note my face is so shiny and clean and the discoloration is gone. I recommend this to any man wanting to look more representable. Thank You Ideal Image.
Google
5.0/5
Jul 12, 2022
Google Ideal Image Memphis
My experience was good. The receptionist greeted me as I entered and checked me in. I had questions about a specific treatment and the nurse explained everything in detail. I have been shopping around, but I am about 80% leaning towards having my procedure done at Ideal Image. OUTSTANDING!!!
Google
5.0/5
Jul 7, 2022
Google Ideal Image Memphis
It was fast and efficient. 3rd session was painful, but the staff was amazing and coached me through the whole thing. Latoya Morris is an amazing tech.. she is the best!!!
Google
5.0/5
Jul 7, 2022
Google Ideal Image Memphis
Elisha Pate was great with me during my last hair removal.
Google
5.0/5
Jul 7, 2022
Google Ideal Image Memphis
The technician who performed my laser hair removal on my last visit was absolutely amazing. She was very thoughtful and very detailed on my aftercare. She was by far the best technician I've had so far and wish I could have her everytime! She truly took care of my laser hair removal surgery with great care
Google
4.0/5
Jul 7, 2022
Google Ideal Image Memphis
Alexia was amazing! She was very clear on the procedure and reassured me that I would be ok. She was efficient and patient. It was over before I knew it. Alexia is the only reason I didn’t call to raise hell about being mislead from the saleswoman who sold me my package.
Google
5.0/5
Jul 6, 2022
Google Ideal Image Memphis
Amazing !
Google
1.0/5
Jul 5, 2022
Google Ideal Image Memphis
I was told at my appointment that I was not qualified for cool sculpting because of my belly button. I received my health questionnaire the day before the service. All of this was after you guys were funded by Ally lending. Now I have to jump through hoops to get this loan cancelled. The medical questionnaire should have been sent before you guys were paid. I have to make a payment for a service I never received. I don't like the way you do business and I would not recommend you to anyone!! I am in the process of getting this loan cancelled.
Google
5.0/5
Jul 2, 2022
Google Ideal Image Memphis
I’ve had about 4 sessions so far and my results have been amazing. Elisha (I’m sure I miss spelled her name) but she’s so great, and makes my appointments fly by and super attentive as well.
Google
1.0/5
Jul 2, 2022
Google Ideal Image Memphis
The results aren’t Satisfactory at all, they told me it will be a result in a few weeks then and after don’t see results they said something different .
Google
5.0/5
Jul 1, 2022
Google Ideal Image Memphis
Great staff! Super professional! Tynisha is wonderful! I highly recommend this location
Google
5.0/5
Jun 30, 2022
Google Ideal Image Memphis
Clean environment as usual and Elisha rocks! The service this location provides is simply amazing.
Google
5.0/5
Jun 30, 2022
Google Ideal Image Memphis
MISS JESS WAS SOOOOO AWESOME SHE IS DEFINITELY A GO TO IF EVER NEEDED A RECOMMENDATION
Google
5.0/5
Jun 29, 2022
Google Ideal Image Memphis
Alicia, Delores and the entire team are absolutely AMAZING!! I truly appreciate their assistance and positive energy!!
Google
5.0/5
Jun 29, 2022
Google Ideal Image Memphis
Great customer service. I was very nervous but Elisha RN BSN was able to put me at ease.
Google
5.0/5
Jun 29, 2022
Google Ideal Image Memphis
I had a great experience!! The staff is very professional, welcoming & friendly. The nurse practitioners continued to keep me abreast throughout my entire procedures of Laser Hair Removal and Cool Sculpting. I am so excited & look forward to my end results!!!! I am trusting the process. I have shared my experiences with my friends and family!!!! Thank you, Ideal Image of Memphis!!! 🙂 Treated by Elisha!! Amazing service!! Keep up the good work!!!
Google
5.0/5
Jun 23, 2022
Google Ideal Image Memphis
Elisha was super great! She answered all my questions & made me feel super comfortable. She was also super honest about what to expect. All around an awesome experience.
Google
1.0/5
Jun 23, 2022
Google Ideal Image Memphis
They should literally be ashamed of themselves. I saw NO results and the technician was like "oh well". The financing is good but you are paying for NOTHING.
Google
5.0/5
Jun 20, 2022
Google Ideal Image Memphis
It felt like a spa day 😍 Elisha made me feel so comfortable and relaxed and i love the staff here everyone is very friendly💖💖💖💖 very transfriendly
Google
5.0/5
Jun 19, 2022
Google Ideal Image Memphis
Very impressed.
Google
5.0/5
Jun 18, 2022
Google Ideal Image Memphis
Staff is great. The nurse took time to explain and answer ALL of my questions. The experience was better because of her. I was nervous and she made it so much better. Thank you!
Google
5.0/5
Jun 18, 2022
Google Ideal Image Memphis
I applied online then a representative got in touch with me very quickly. She worked with to find the right plan that I needed. Elisha was very helpful. She explained the procedure the dos and don't. Elisha was concerned for my needs very cooperative!!!
Google
5.0/5
Jun 15, 2022
Google Ideal Image Memphis
Very professional and kind...
Google
5.0/5
Jun 9, 2022
Google Ideal Image Memphis
I was nervous but the Ladies that work there made me feel very comfortable.
Google
5.0/5
Jun 6, 2022
Google Ideal Image Memphis
Awesome customer services!! Ashley assisted me with a last minute appointment and squeezed me in at the end of the day!! Alicia is so patient and caring when performing my laser hair removal. Definitely would recommend idea image!! Thanks for all you guy do!!
Google
5.0/5
Jun 3, 2022
Google Ideal Image Memphis
Latoya is amazing! She provides exceptional service & makes me feel extremely comfortable during my appointments.
Google
2.0/5
May 30, 2022
Google Ideal Image Memphis
I hope that I did not fall for a scam. The whole zoom call started off well but then seemed to turn sketchy. You have to pay upfront for a plan…so after dropping $6000+, I couldn’t get an appointment till August. It really put me off and now I’m locked in. I hope that this pans out and I just didn’t waste a ton of money!! I can’t even find where I could get out of this contract. Now I’m sick to my stomach and my not even need the cool sculpting because I’ll be sick from getting scammed.
Google
1.0/5
May 30, 2022
Google Ideal Image Memphis
They did not have flexible time available and their services do not work very well for the money spent. I purchased laser hair removal and my hair has already grown back to the normal amount. I am not satisfied with the results and I spent over $4000.