Memphis

2257 North Germantown Parkway
Suite 115
Memphis, Tennessee 38016
901-620-6985

Current Promotions

Monday 08:00am - 08:00pm
Tuesday 08:00am - 08:00pm
Wednesday 08:00am - 08:00pm
Thursday 08:00am - 08:00pm
Friday 08:00am - 08:00pm
Saturday 08:00am - 05:00pm
Sunday Closed - Closed
  • Ideal Image has been changing lives in the Memphis area since 2013. We are located in the Cordova Countrywood Crossing Shopping Center with Ulta and Jared at the corner of IKEA Way and Germantown Parkway. All of our treatments are performed by Registered Nurses and Nurse Practitioners that have received extensive training at our Cosmetic Institute.
  • From the moment you walk in, expect a friendly face to greet you in a warm and welcoming atmosphere. The entire team is engaged in the transformation process with you. As you become family, we love sharing in your celebrations and increased confidence.
  • We offer Laser Hair Removal for all skin types, CoolSculpting, Ultherapy, Broadband Light Therapy, and Injectables that include Fillers and Wrinkle Relaxers. Our Providers will customize a treatment plan that is unique to your individual needs and desired results.
  • Are you ready? Call or swing by our Memphis location today.
4.4/5
4.4 /5
464 Reviews

Google
5.0/5
Jun 15, 2022
Google Ideal Image Memphis
Very professional and kind...
Google
5.0/5
Jun 9, 2022
Google Ideal Image Memphis
I was nervous but the Ladies that work there made me feel very comfortable.
Google
5.0/5
Jun 6, 2022
Google Ideal Image Memphis
Awesome customer services!! Ashley assisted me with a last minute appointment and squeezed me in at the end of the day!! Alicia is so patient and caring when performing my laser hair removal. Definitely would recommend idea image!! Thanks for all you guy do!!
Google
5.0/5
Jun 3, 2022
Google Ideal Image Memphis
Latoya is amazing! She provides exceptional service & makes me feel extremely comfortable during my appointments.
Google
5.0/5
May 31, 2022
Google Ideal Image Memphis
I applied online then a representative got in touch with me very quickly. She worked with to find the right plan that I needed.
Google
2.0/5
May 30, 2022
Google Ideal Image Memphis
I hope that I did not fall for a scam. The whole zoom call started off well but then seemed to turn sketchy. You have to pay upfront for a plan…so after dropping $6000+, I couldn’t get an appointment till August. It really put me off and now I’m locked in. I hope that this pans out and I just didn’t waste a ton of money!! I can’t even find where I could get out of this contract. Now I’m sick to my stomach and my not even need the cool sculpting because I’ll be sick from getting scammed.
Google
1.0/5
May 30, 2022
Google Ideal Image Memphis
They did not have flexible time available and their services do not work very well for the money spent. I purchased laser hair removal and my hair has already grown back to the normal amount. I am not satisfied with the results and I spent over $4000.
Google
5.0/5
May 25, 2022
Google Ideal Image Memphis
My consultant was GREAT!! She listened to my wants and guided me to what I needed. I was hesitant about injectables before speaking with her but she talked me through the complete process. She was easy to talk to and she seems to be a great people person. I can’t wait until my appointment.
Google
5.0/5
May 24, 2022
Google Ideal Image Memphis
Best experience ever with ideal image! The nurse and the receptionist were both very informative and professional.
Google
5.0/5
May 23, 2022
Google Ideal Image Memphis
I loved my nurse. She explained everything and it was Quick and easy. Very little pain, and she knew exactly when you add pressure. I haven't had a bad experience since coming here.
Google
5.0/5
May 18, 2022
Google Ideal Image Memphis
Great customer Service and very informative helpful staff!
Google
5.0/5
May 17, 2022
Google Ideal Image Memphis
Great!! Love the staff there, everyone is so nice and they make you feel so comfortable. I’m never there too long either. 10/10 recommend.
Google
5.0/5
May 12, 2022
Google Ideal Image Memphis
Super nice people and extremely helpful.
Google
1.0/5
May 11, 2022
Google Ideal Image Memphis
Advertising false information
Google
5.0/5
May 5, 2022
Google Ideal Image Memphis
Great customer service
Google
5.0/5
May 4, 2022
Google Ideal Image Memphis
Staff was nice and friendly also the tech was knowledgeable about the entire process
Google
5.0/5
May 3, 2022
Google Ideal Image Memphis
Love Ideal Image! It is always professional and the workers are so friendly. Will continue to recommend to my friends!
Google
2.0/5
May 3, 2022
Google Ideal Image Memphis
I think this was maybe my fourth time there for my laser hair removal procedure. I admit, at first, the first few zaps from the laser caught me off guard and my upper body was reacting to it. I even startled Ms. Evans who was doing the session this time. (By the way, she was very professional, honest, and efficient.) She did, however, already informed me that the strength or intensity of the laser would be increased with each session until I reach the maximum strength for my skin type. I understood this as they have told me this every time at each appointment. But, man! Whoo! Those first few zaps were painful! But, Ms. Evans - ever the professional - helped me calm down by just keeping the conversation going until it was over. We laughed and talked and time just seemed to fly on by. Based off of this experience alone, I still highly recommend Ideal Image for this type of treatment and the others that they offer. I also want to thank Ms. Deloris Evans for her professional demeanor and for being a great conversationalist. She made a painful procedure less painful and more so enjoyable! UPDATE: My May 22nd appointment was auto-cancelled after already had pre-scheduled almost 2 months prior due to receiving their text and voice message late to confirm my appointment. Every other text, call, and voice message came through on time except Ideal Image's which I thought was very odd and caused me to miss my appointment that I was in great anticipation for. They send a ridiculous amount of emails, texts, voice messages to make sure that you are keeping your appointment which I always answered, but the one LITERALLY A DAY before my appointment date came through late resulting in my appointment being auto-cancelled..🤔 I had even called some days earlier to voice my concerns about my hair growing back and to let them know that I was very eager to have my next session and now it's cancelled! I called and complained about this incident and requested to speak with a manager who turned out to be absolutely no help at all and was basically saying the exact same things I was already told. It is now June 11 and I still have not been added to the schedule and my next appointment is already scheduled for mid July. Based off this experience alone, my rating has dropped considerably and I don't highly recommend this business any longer because of how dismissive some of the staff were to me regarding this incident. I am very upset and dissatisfied with how this was handled. I explained this to the area manager I had spoken with and a few other staff members and I added that I am paying on this bill every month just to have my appointment cancelled just like that because of some auto-cancel system. I am not well-off financially and I sought their services only to be given mediocre service. And the hair is steadily growing back and I'm back shaving again... something I really did NOT want to have to keep doing. I've been so worried and have been wondering just how much hair am I going to have by the time I do get to have my next session??🤷🏿‍♀️
Google
5.0/5
May 3, 2022
Google Ideal Image Memphis
They are so friendly! They explain everything before they do it! And they completely respect your pronouns and gender identity! April was the best!
Google
5.0/5
May 2, 2022
Google Ideal Image Memphis
Alexia was excellent. She explained everything thoroughly. I had a great experience and the entire staff was helpful
Google
1.0/5
Apr 28, 2022
Google Ideal Image Memphis
Had Botox done crow feet in the corner of my eye's. Which didn't smooth out but instead caused wrinkles under my eyes I complained about it and all she could say is that was natural it caused the muscles to relax but it didn't work and they didn't try to redo nor apologized because of how it look.. I'm very disappointed with my results
Google
5.0/5
Apr 27, 2022
Google Ideal Image Memphis
Quick and efficient, always friendly staff. I highly recommend ideal image for laser hair removal!
Google
2.0/5
Apr 25, 2022
Google Ideal Image Memphis
The whole experience has been inconsistent, conflicting information. I was first told the brow therapy would last 2 years and now it’s only 6 months. I was told the lip fillers would last 2 years and now it’s only 1 year. I was told the Botox would last 3 to 4 months and now it’s 1 to 2 months. And on top of everything else the lip fillers that were put in were not symmetrical. I can see it and the nurse confirmed it. I feel like a freak and yet the earliest I can get it fixed is 3 months from now which I feel is unacceptable considering how much I paid for the service. So now I get to walk around feeling more uncomfortable than before, having to wear a mask everywhere when this was supposed to make me feel better about my appearance. Then I pay all this money and now I have to walk around with it for 3 months. It’s just not right. I was misled about the length of the results of all treatments and have messed up lips
Google
5.0/5
Apr 25, 2022
Google Ideal Image Memphis
Deloris is always awesome!
Google
5.0/5
Apr 23, 2022
Google Ideal Image Memphis
Always friendly and prompt! Makes sure your comfortable and answers all questions thoroughly.
Google
5.0/5
Apr 21, 2022
Google Ideal Image Memphis
Great results with the laser hair removal if you stick with the entire treatment plan. Worth every single penny. The staff is super friendly and make sure you feel comfortable, very professional, and most of all very good at their work!
Google
5.0/5
Apr 20, 2022
Google Ideal Image Memphis
Alexia and the ladies from the front end are so kind! Alexia was very explanatory it’s my first time getting hair removal and she did great while doing the laser!
Google
5.0/5
Apr 16, 2022
Google Ideal Image Memphis
Shennan and LaToya are the very best, they deserve awards!
Google
5.0/5
Apr 16, 2022
Google Ideal Image Memphis
very Informative
Google
5.0/5
Apr 13, 2022
Google Ideal Image Memphis
My technician was Alexia . She did great ! Made me feel comfortable and told me exactly what to expect .
Google
5.0/5
Apr 13, 2022
Google Ideal Image Memphis
Ms. Latoya is wonderful. She is professional, efficient and makes sure you are comfortable before, during, and after the laser treatment process. I look forward to my next visit!
Google
5.0/5
Apr 13, 2022
Google Ideal Image Memphis
Awesome staff! Awesome results!
Google
5.0/5
Apr 12, 2022
Google Ideal Image Memphis
After some bad experiences in sales & scheduling with the Buckhead location, I had resolved not to make any further purchases with Ideal Image. However, the service I received at the Memphis location was SO. EXCEPTIONAL that I have opted to buy 3 more packages. Customer service matters!!
Google
5.0/5
Apr 9, 2022
Google Ideal Image Memphis
Ms. April was very nice and patient with me will definitely recommend her if you come to Ideal Image
Google
2.0/5
Apr 8, 2022
Google Ideal Image Memphis
This location is overcrowded. They constantly mess up my services, which requires me to return multiple times to complete everything. They cancel and reschedule my appts regularly.
Google
5.0/5
Apr 6, 2022
Google Ideal Image Memphis
This is my second session and it was just as awesome as the last one. I love the staff and patient/customer service here.
Google
5.0/5
Apr 6, 2022
Google Ideal Image Memphis
Great experience, Dolores is very knowledgeable, and great at what she do
Google
5.0/5
Apr 6, 2022
Google Ideal Image Memphis
Great first experience! I was really nervous but the team made me feel at ease and my nerves quickly went away. Definitely recommend for anyone doubting the process!
Google
5.0/5
Apr 5, 2022
Google Ideal Image Memphis
Each visit here is amazing. In and out in no time with amazing professionalism.
Google
5.0/5
Apr 4, 2022
Google Ideal Image Memphis
Alexis was amazing and so kind! Worth the money to come here!
Google
5.0/5
Apr 4, 2022
Google Ideal Image Memphis
GREAT EXPERIENCE!
Google
5.0/5
Apr 2, 2022
Google Ideal Image Memphis
They was friendly and very knowledgeable and made me felt comfortable
Google
5.0/5
Apr 1, 2022
Google Ideal Image Memphis
Nice friendly staff
Google
5.0/5
Mar 31, 2022
Google Ideal Image Memphis
Amazing
Google
5.0/5
Mar 31, 2022
Google Ideal Image Memphis
Great experience!! Very helpful.
Google
5.0/5
Mar 31, 2022
Google Ideal Image Memphis
Elisha was fabulous! She was so welcoming and friendly. She was also very informative and knowledgeable!
Google
5.0/5
Mar 29, 2022
Google Ideal Image Memphis
From walking in the door until leaving everyone was super nice, helpful, precise and confident!
Google
1.0/5
Mar 29, 2022
Google Ideal Image Memphis
One side of my lip is bigger 1st time getting fillers I was told to purchase another needle to fix the issue
Google
5.0/5
Mar 28, 2022
Google Ideal Image Memphis
I am so glad to find a good place to do my treatment.
Google
5.0/5
Mar 27, 2022
Google Ideal Image Memphis
Very helpful with any questions you have and very professional.
Google
5.0/5
Mar 25, 2022
Google Ideal Image Memphis
Elisha and Deloris did a fantastic job! They really put me at ease and made my experience a good one
Google
5.0/5
Mar 25, 2022
Google Ideal Image Memphis
Hair removal technicians works fast. So the sting is bearable. This is only my second session, so I'll update later in this process.
Google
1.0/5
Mar 25, 2022
Google Ideal Image Memphis
The customer service from corporate office was awful. I had issues and the account rep would never call me back. I spent a lot of money on the services and when there was a problem I was blown off. I will not ever recommend for anyone to use this service.
Google
5.0/5
Mar 25, 2022
Google Ideal Image Memphis
I have had the best experience with Ideal Image - Memphis! Would absolutely recommend!
Google
5.0/5
Mar 24, 2022
Google Ideal Image Memphis
Deloris & Sam were very knowledgeable and efficient! I recommend all of my friends to Ideal Image Memphis.
Google
5.0/5
Mar 24, 2022
Google Ideal Image Memphis
Alexia, was gentle and through I truly look forward to my laser treatments it has given me more confidence to live for.
Google
5.0/5
Mar 24, 2022
Google Ideal Image Memphis
Service is always exemplary. Front desk receptionists are accommodating and courteous. My nurse, Latoya is professional, quick, and efficient.
Google
5.0/5
Mar 23, 2022
Google Ideal Image Memphis
I just had my first appointment and I didn’t know what to expect. Everything was great and the procedure (laser hair removal) wasn’t too uncomfortable.
Google
5.0/5
Mar 23, 2022
Google Ideal Image Memphis
Mrs. Alexia made the process confortable, quick and easy. She was very kind and patient
Google
5.0/5
Mar 23, 2022
Google Ideal Image Memphis
I had an appointment with Latoya, service was excellent.
Google
5.0/5
Mar 21, 2022
Google Ideal Image Memphis
Ty is great! Quick yet thorough. I am seeing a lot of progress with my service.
Google
3.0/5
Mar 18, 2022
Google Ideal Image Memphis
The customer service is good here. They are always smiling and telling you about the new special. I only have one complaint. I feel like they need to cover their chairs that customer sit on with plastic or hygiene paper. Their chairs look like it due for a cleaning. I am just being honest
Google
5.0/5
Mar 18, 2022
Google Ideal Image Memphis
Great Visit!!!!! Toya gave wonderful service she makes you feel comfortable with the Procedure and she also has a Friendly attitude thanks Ideal image!!!!
Google
5.0/5
Mar 18, 2022
Google Ideal Image Memphis
I’ve had laser hair removal with Ideal Image for a few cycles now and all of the staff are great! LaToya in particular does a really amazing job and made a painful process as pleasant and quick as possible. I highly recommend her and the staff at Ideal Image!
Google
5.0/5
Mar 18, 2022
Google Ideal Image Memphis
Alexia was great and extremely accommodating to make sure I was knowledgeable and comfortable with the procedure!
Google
5.0/5
Mar 18, 2022
Google Ideal Image Memphis
Alexia was great!!!
Google
5.0/5
Mar 16, 2022
Google Ideal Image Memphis
First time to be here and all the staff are very pleasant and friendly. I did my underarms laser and Ms. Alexia is the best, she did all the possible ways to ease the pain during my first treatment. She explained to me very well the procedure and answered my queries. I will definitely recommend them to my friends.
Google
5.0/5
Mar 16, 2022
Google Ideal Image Memphis
Ashley was super friendly!!! Very helpful! Deloris was super thorough and informative!
Google
5.0/5
Mar 15, 2022
Google Ideal Image Memphis
Everything was Awesome! The girls at the front desk were nice and professional. I love April, she does such a great job. She is gentle and kind. I won't let anyone else treat me expect April. So very pleased with the way my appointment today!
Google
5.0/5
Mar 15, 2022
Google Ideal Image Memphis
Alexia was the best! Super accommodating and the sweetest! Made the appointment feel like it was over in no time with minimal to no discomfort! The front desk ladies are also the sweetest and most patient!
Google
5.0/5
Mar 15, 2022
Google Ideal Image Memphis
It was pleasant, and the staff was friendly.
Google
5.0/5
Mar 7, 2022
Google Ideal Image Memphis
Ty was great and took her time with me. Very gentle
Google
5.0/5
Mar 5, 2022
Google Ideal Image Memphis
Absolutely a Happy Customer 😊! April was amazing. So informative & patient with me and all my questions/concerns. Totally recommend
Google
1.0/5
Mar 3, 2022
Google Ideal Image Memphis
It was awful, I will never recommend Ideal Image to anyone
Google
1.0/5
Mar 1, 2022
Google Ideal Image Memphis
They closed for the ice and my appointment got canceled. After waiting 3 months, I’m told there’s no available appointments for another 3 months. So this experience has been negative. I’ll never prepay for any service here again. I have until Nov. 2022 to use a syringe of juvederm, and they’re making me wait 6 months now. I’m buying one elsewhere because I have an event and I’m 8 months overdue. Oh, I was also told the injectors were familiar with and performed the Russian lip technique in my consult. The trainer apparently refuses to teach this, so that was not true. My injector was very nice, and she did incorporate some of the technique. Organization and system in general though…waste of time and money.
Google
2.0/5
Mar 1, 2022
Google Ideal Image Memphis
This location is not as friendly as the others. There’s not a good vibe here
Google
5.0/5
Feb 28, 2022
Google Ideal Image Memphis
I would rate ideal image as a 10 . They were professional and kind.
Google
5.0/5
Feb 26, 2022
Google Ideal Image Memphis
Personel In the office very freindly and comforting. Had my 90day checkup for coolsculpt. Pleased w results
Google
5.0/5
Feb 26, 2022
Google Ideal Image Memphis
Staff is always friendly and informative! I’ve loved each treatment I’ve gotten and the results are always great - highly recommend
Google
5.0/5
Feb 24, 2022
Google Ideal Image Memphis
I had Miss Tynisha Williams, for my appointment! I was very nervous! She talked me through the entire appointment! The staff is so friendly and so professional! Very clean and safe environment! For anyone who is looking to get this done, especially if it’s your first time, I would recommend this location and Tynisha Williams!
Google
5.0/5
Feb 23, 2022
Google Ideal Image Memphis
Toya was amazing!
Google
5.0/5
Feb 23, 2022
Google Ideal Image Memphis
The staff made me feel very relaxed during my stay. I forgot the young lady name but she explain everything bit by bit that make me fill very comfortable during my procedure. Thanks Ideal Image.
Google
5.0/5
Feb 22, 2022
Google Ideal Image Memphis
Ashley at the front desk and April doing my treatment are the nicest and very professional! I definitely recommend ideal image!
Google
5.0/5
Feb 22, 2022
Google Ideal Image Memphis
Wonderful! Well worth the drive from Dyersburg!
Google
1.0/5
Feb 22, 2022
Google Ideal Image Memphis
Be upfront about costs, so you don't waste people's time.,
Google
5.0/5
Feb 21, 2022
Google Ideal Image Memphis
Great experience! April is awesome!! I’ve had great experiences with everyone here!!!
Google
1.0/5
Feb 21, 2022
Google Ideal Image Memphis
The nurse approved the areas I requested. I paid a month before I was able to even get in. When I got there I was told that they could not freeze the areas I requested. Then I was charged an administrated fee. FOR What? I paid a fee for your screw up. No I wouldn’t receive you but I have told about my experience
Google
1.0/5
Feb 19, 2022
Google Ideal Image Memphis
I waited over month to get a procedure you couldn't even perform!! I paid, got what I thought was a consultation, and another consultation to only be told after I have disrobed and been pictured it was not possible to do!! What??!!? How does that happen??? Now I've paid over a month ago in full, but can't get my refund right away!! Who does that??!! I asked before I paid was this possible and was told yes and many people have that same area done. All lies and a scam I guess.
Google
1.0/5
Feb 18, 2022
Google Ideal Image Memphis
I canceled my appointment with Ideal Image but was still charged by you all 2500. The company that gave me the credit has been calling and expecting payment form me for services note rendered.
Google
5.0/5
Feb 18, 2022
Google Ideal Image Memphis
April does an AMAZING job! Very courteous and friendly.
Google
2.0/5
Feb 18, 2022
Google Ideal Image Memphis
I am very frustrated with Ideal Image in Memphis. I am paying a lot of money for tremendous I am not getting. When I signed up I was told I would get a treatment every 6-8 weeks. I understood that. However, it has been on most 3 months since I've had one and my next appointment isn't until April. That is skipping sessions and I am afraid that the treamenta won't work because of the inconsistencies. I had appoints scheduled in time, however the keep getting canceled (this was the second time this had happened to me, and it was only my 4th appointment). When they get canceled I am told. "The provider isn't avaliable." I am very frustrated. I feel like I am waisting money. Unless something seriously changes, I will jot be recommending Ideal Image to anyone.
Google
5.0/5
Feb 17, 2022
Google Ideal Image Memphis
Elisha explained the process(cool sculpting) very well...some discomfort at first but it dissipated after about 10 minutes. The staff was extremely friendly. I was actually early and only waited for about two minutes before being called to the back. So far so good for my first treatment.
Google
4.0/5
Feb 16, 2022
Google Ideal Image Memphis
The last practitioner I saw there was fantastic and knew exactly what I wanted and what she needed to do. When I go back I def want to see her again
Google
5.0/5
Feb 16, 2022
Google Ideal Image Memphis
The clinic is very nice & clean. The staff are very professional, informative, & welcoming. Elisha at Ideal Image was absolutely amazing! She's very warm, welcoming, & made sure I felt comfortable throughout the entire time. She explained everything in detail & answered any questions that I had. I look forward to my next session w her.
Google
5.0/5
Feb 15, 2022
Google Ideal Image Memphis
It was a pleasant experience. The staff was very courteous.
Google
5.0/5
Feb 15, 2022
Google Ideal Image Memphis
Very professional and friendly atmosphere. Always greeted with smiles and the staff takes the utmost care with their procedures. Highly recommend.
Google
2.0/5
Feb 14, 2022
Google Ideal Image Memphis
Extra star is for the actual providers, who have all been wonderful. Corporate needs to stop taking on new customers if they don't have the ability to serve them. Period. It's pure greed on their part. They have your money up front and don't care if you ever get an appointment. I had my 2nd lazer hair removal appointment a few days ago, and they are booked solid for 3 months after that. 8-10 weeks recommended between services and you can't even get an appointment for 13 weeks. Absolutely ridiculous.
Google
1.0/5
Feb 14, 2022
Google Ideal Image Memphis
The consultant was nice and thoroughly explained prices, etc. After calling around I realized that the pricing is expensive comparatively. Also, I did not like the “membership” concept. After learning that hair removal is not exactly permanent- I see why it’s offered. However, I was not informed of this on the forefront.
Google
5.0/5
Feb 11, 2022
Google Ideal Image Memphis
Shelby is the best! Thank you for great customer care!
Google
5.0/5
Feb 9, 2022
Google Ideal Image Memphis
Major was really good and very thoughtful. My technician was helpful and very knowledgeable. The whole process are excellent!