Austin North

6301 W. Parmer Lane
Unit #507
Austin, Texas 78729
512-843-0020

Current Promotions

Sun CLOSED - CLOSED
Mon 8:00am - 8:00pm
Tue 8:00am - 8:00pm
Wed 8:00am - 8:00pm
Thu 8:00am - 8:00pm
Fri 8:00am - 8:00pm
Sat 8:00am - 5:00pm
  • The Austin North laser hair removal Ideal Image location opened in January 2005 and is conveniently located off of Mopac and Parmer Lane in North Austin. The area has a wide selection of restaurants and shopping and is located near the Domain and south of the Round Rock Outlets.
  • Our goal is bringing the most advanced laser hair removal technology, CoolSculpting, Ultherapy, and Injectables (Botox, Restylane, Juvederm, Kybella, Voluma, etc) to the area with an emphasis on providing exceptional customer service and patient care.
From Mopac
  1. Take exit to Parmer
  2. Go North about 1 mile to McNeil (HEB Grocery on left)
  3. Turn left on McNeil
  4. Make immediate right on 1st entrance
  5. Ideal Image on left across from Starbucks & Whataburger
3.9/5
3.9 /5
261 Reviews

Google
1.0/5
Sep 22, 2021
Google Ideal Image North Austin
Read the fine print ladies. I feel duped. I spent $3000 up front on laser hair removal 2 years ago. A sales consultant talked me through all of it in an office for 45 minutes. Supposedly you get 9 sessions out of this. What they dont tell you is that if you dont use all 9 sessions within the first 15 months, you have to pay an extra $25 per "area" every time you come back after the initial 5 sessions. If you are getting a full brazilian, an "area" is literally one side of your bikini line. That leaves me paying $150 each visit on sessions 6, 7, 8, and 9. This location is incredibly poorly staffed. Sure, the nurses do a great job and are wonderful, but you cant get on the books for months. In the past two years I've only had to reschedule 2-3 times and there is literally a 3 month wait list. and my schedule is incredibly flexible because I WFH.Tell me how I am supposed to use all 9 sessions in 15 months if I can't be seen for 3 months at a time? I have emailed corporate about this twice. Nothing changes. I feel lied to and taken advantage of. It seems like the system is engineered to take advantage of young women and dupe them out of their sessions due to booking be so difficult. I would never recommend this company to anyone. Worst policy I've ever seen.
Google
1.0/5
Sep 21, 2021
Google Ideal Image North Austin
I will be contacting the BBB and taking legal action if my issues cannot be resolved with Ideal Image team member. It has been a terrible experience so far although no services have been rendered. There is no way anyone from this company will be allowed to manipulate my body with the lack of corporation and miscommunication that I have received. It is honestly surprising they have been in business so long by scamming individuals.
Google
1.0/5
Sep 21, 2021
Google Ideal Image North Austin
Please do not go here. They only want your money. This is my first ever google review. I had the worst experience. Front desk person and manager were rude and refused to answer my questions. They refused to hear me regarding how I couldn’t come in during covid times and caused my contract to be expired. All she said was contract expired nothing else matter and didn’t acknowledge about covid months and the time they cancelled my appointment saying machine broke. I called multiple times to make an appointment once everything opened back up and they didn’t have any until after my expiration. How is that my fault, I paid upfront so why not provide the service. They have lied multiple times and refused to acknowledge what’s going on.I had the worst experience and definitely not going to recommend this company to anyone. It’s not even about the money, I am okay losing couple 100 bucks but the moral and respect to paying customers is just unacceptable. Please take your money somewhere else who provide honest service.
Google
1.0/5
Sep 16, 2021
Google Ideal Image North Austin
My appointment is at 8:00. I almost got there but there was an accident or something in front of me so the police blocked down the street. I immediately called to let them know that I am going to be late in 10mins. Unfortunately, they said “ The Provider tell me to reschedule” even though I was there at 8:10. The thing is make nonsense for me that She said every customer has 30 mins . But my services( underarm and bikini) normally always take 10 mins to done and I still cannot get my services done. In addition, they always busy and no room for me to reschedule. There was a long drive to get there. I was so disappointed, and frustrated in early morning
Google
5.0/5
Sep 15, 2021
Google Ideal Image North Austin
They were very pleasant. They care at about you and how you feel during and after your procedure. They treat you like family! And I love being part of this family. Thank ya'll so much.
Google
4.0/5
Sep 15, 2021
Google Ideal Image North Austin
very friendly and informative consultation
Google
5.0/5
Sep 14, 2021
Google Ideal Image North Austin
It was great! I felt like she gave me advice and was very personable. I loved all the current promotions and felt at ease with how thorough everything was explained!
Google
5.0/5
Sep 13, 2021
Google Ideal Image North Austin
It was great, very informative.
Google
5.0/5
Sep 12, 2021
Google Ideal Image North Austin
The nurse was very accommodating and nice! I really liked her and felt comfortable
Google
5.0/5
Sep 10, 2021
Google Ideal Image North Austin
Very polite and professional.
Google
1.0/5
Sep 10, 2021
Google Ideal Image North Austin
This location is running a racket when it comes to injectables. They will never pick up the phone and will screen their calls for follow up visits. They will tell you to just walk in for a follow up and if you do they will tell you that you need it an appointment. Please stay away of this place. Spend your hard earned money elsewherez
Google
1.0/5
Sep 2, 2021
Google Ideal Image North Austin
I showed up for my appointment which I confirmed by telephone yesterday only to be told I’d have to reschedule. They are the ones that scheduled my appointments but didn’t tell me until I cleared my schedule today and went to my appointment that I needed to wait until I could have cool sculpting because I had the awful ull therapy in July. I’ve lost all faith in the company and I’m hoping for a refund.
Google
5.0/5
Aug 26, 2021
Google Ideal Image North Austin
The procedure went well and the attendent helping me was nice and welcoming. The process was quick and not too painful, can't wait to see the results.
Google
1.0/5
Aug 20, 2021
Google Ideal Image North Austin
The young lady working at the front desk was very rude and unprofessional. I asked questioned about my next appointment and she did not want to assist me. Her attitude was very nasty and it seems she simply just did not want to do her job. My tech for the laser hair removal was polite and patient but seemed to get frustrated toward the end. I do not ever want to return to the north Austin location. My experience at the South Austin location off Brodie was so much better.
Google
5.0/5
Aug 20, 2021
Google Ideal Image North Austin
Great experience. Amy Brockhurst and Sarah Smith did a fantastic job, following up on the inquiry i did. Sarah was extremely knowledgeable and friendly during our conversation, i did love the overall experience!
Google
1.0/5
Aug 14, 2021
Google Ideal Image North Austin
They had me do a virtual consultation and then pay for the services prior to actually seeing me. When I went into have my services started I was denied by another virtual consultation. That time was a nurse who said I needed to be medically cleared first. Would I have known that prior to purchasing the packages I did I wouldn't have done it and paid in full for it and now I am trying to get a refund for them. More hassle than ever needed to be if you would have done regular consultations instead of virtual.
Google
1.0/5
Aug 10, 2021
Google Ideal Image North Austin
My experience there today was good. Tech was great. I was lied to in the beginning when signing up. I was told I would get 4 session of bbl because I was gonna go elsewhere for this and only got 3. I was also told that I was getting signed up for life time warranty on laser hair removal and follow up if needed would be free. Now I’m being told that there would a charge of I need addition follow up **** its been more than 2 days and NO ONE has contacted me regarding this. Even though the reply below states that they would contact me. This is why I stick to my 1 star.
Google
5.0/5
Aug 10, 2021
Google Ideal Image North Austin
very friendly and helpful
Google
1.0/5
Aug 5, 2021
Google Ideal Image North Austin
Paid upfront for services I have yet to receive. I schedule appointments verify through the link…arrive at scheduled time only to be told I don’t have an appointment. Show them the verification email or text and still nothing but sorry you don’t have an appointment. Asked for refund and can’t get that either.
Google
5.0/5
Aug 5, 2021
Google Ideal Image North Austin
I forgot her name, but the woman who did my laser hair removal treatment was great. She talked to me the entire time and if I needed a break she understood. She made me feel comfortable.
Google
5.0/5
Aug 4, 2021
Google Ideal Image North Austin
I am so impressed and grateful for the staff at this location! Sarah was so sweet and knowledgeable when booking my appointment for lip fillers! She was so helpful and patient when answering all of my questions and gave me some guidance on what to expect during the service! When I came in for my appointment she greeted me with a smile and even sparked up a great conversation with me while I was waiting! She went the extra mile to give me a brief tour of the spa and informed me of some amazing services they offer, that I’ll definitely be inquiring about in the future! Olivia is the one who I highly recommend booking with if you’re interested in getting lip fillers! She listened to what I wanted and gave me the best recommendations on what volume and size would suit my face! I felt more than confident in her ability to give my lips the most perfect, natural looking appearance! Not only was it quick, easy and painless, she also helped to calm my nerves and ease my anxiety by talking me through every step of the way! I am so in love and obsessed with the outcome and with the wonderful customer service experience I had with these amazing ladies! I am already looking forward to booking my next appointment and trying out different services at this spa! Keep up the great work!
Google
5.0/5
Aug 4, 2021
Google Ideal Image North Austin
Both ladies (receptionist & nurse) went above and beyond as they always do. Very friendly and helpful. I wouldn’t go anywhere else!!!
Google
5.0/5
Aug 3, 2021
Google Ideal Image North Austin
Olivia was excellent. Answered all my questions. Professional, excellent laser treatment was given.
Google
5.0/5
Aug 2, 2021
Google Ideal Image North Austin
Susan was very helpful and informative. She was kind and advised me on the procedures that would best fit my needs. She let me know what would not be possible at Ideal Image and referred me to the dermatologist. I was happy with the payment options and financing offered to me. We even scheduled my first appointment and Susan advised how I should go about scheduling my next appointments. Great experience.
Google
3.0/5
Jul 31, 2021
Google Ideal Image North Austin
I never went in for an appointment. An issue with my previous contract was just corrected and they created 3 appointments and cancelled them right away. I supposed that just needed to happen to adjust the contract. My last two appointments I had made were cancelled by the location without notice. Sarah did not seem to know how to handle my apparent account issues, but Erin, thankfully stepped in and solved them. Thanks, Patty Z.
Google
5.0/5
Jul 29, 2021
Google Ideal Image North Austin
Very good I love
Google
1.0/5
Jul 28, 2021
Google Ideal Image North Austin
I signed up for ultherapy months ago and the saleswoman never told me how painful it is or that it will give only very subtle results. The technician at my first appointment let me know it was going to hurt. I barely made it through one pass and it was awful, I felt I would throw up. I never would have signed up for this had I known how awful it was, I'm never coming back for ultherapy even though I've paid for another session and didn't even finish my first one. Very bad business in my opinion. Very disappointing.
Google
5.0/5
Jul 27, 2021
Google Ideal Image North Austin
I’m not one to leave reviews (good or bad) but after the experience I just had with Olivia I feel like it’s necessary. I went in wanting natural looking lip filler & she gave me just that. She was thorough, professional, gentle & was able to answer all of my questions + calm my nerves. I am completely obsessed with the result & will absolutely be going back when it’s time. I highly recommend scheduling with Olivia if you want perfectly plumped lips & an overall amazing experience.
Google
5.0/5
Jul 27, 2021
Google Ideal Image North Austin
Breanne S explained the procedure and explained cost as was very efficient. I can't wait till I get call to set up my appointment.
Google
4.0/5
Jul 26, 2021
Google Ideal Image North Austin
The north Austin location was fantastic. The nurse who did my lazering was so thorough and didn’t rush through which is usually the experience I receive from the south location. The receptionist, was super friendly and everything was so esthetically pleasing.
Google
5.0/5
Jul 20, 2021
Google Ideal Image North Austin
Courteous, friendly, professional, and efficient. I love about the employees at the North Austin location. The facility is impeccable.
Google
1.0/5
Jul 20, 2021
Google Ideal Image North Austin
I am disappointed that I have to wait months to get an appt. I was assured that I would be able to get an evening appt. I sign the paperwork only to find out all the evening appts are booked up until Sept. Had I known it was going to take this long to get started, I would NOT have gone through with it. I was told what I wanted to hear just to get the sale.
Google
5.0/5
Jul 20, 2021
Google Ideal Image North Austin
It was amazing!
Google
4.0/5
Jul 15, 2021
Google Ideal Image North Austin
I had an issue with my contract and I’m sure they were annoyed with me but they continued to help me and resolved the issue at hand. I appreciated that.
Google
5.0/5
Jul 15, 2021
Google Ideal Image North Austin
It was great 👍🏾very good information
Google
5.0/5
Jul 13, 2021
Google Ideal Image North Austin
I had a wonderful experience at Ideal Image!! I just had my coolsculpting done and it was an amazing experience! All the staff is so friendly and my nurse Monica was knowledgeable and so kind!! Shout out to Clarissa at the front desk too, you’re awesome! Give this place a try, it will so be worth it! Can’t wait to see my results!
Google
2.0/5
Jul 12, 2021
Google Ideal Image North Austin
Saturday was my initial appt. of which I had waited for 3 months. It took less than 15 mins to determine that I did not qualify for the treatment I wanted. The screening process from 3 months earlier was faulty. However I was told my payments would begin immediately. Now I have to wait 30-60 days to be my money back. Bad business model. The staff was nice however therefore no one star rating.
Google
5.0/5
Jul 8, 2021
Google Ideal Image North Austin
Just completed 2 sessions of Ultherapy (full face last week and chin/neck this week). Monica Vasquez - the nurse who performed both of my procedures - is AMAZING! She is super smart and professional but also gentle, caring, and so great to work with! While the procedure is one of the most painful things I’ve ever done, Monica made the experience as easy as it could be. When I was really hurting, she would take breaks so I could recover before continuing. She listened and emphasized and told me stories from nursing school which kept us both laughing. I could keep going, but you get the picture. If you choose to have Ultherapy, I strongly encourage you request Monica as your nurse! As for the facility, it is VERY clean, well-lit, has state of the art equipment, and has other facial products and procedures available. It is also easy to get to this location from anywhere in the Austin metro area.
Google
1.0/5
Jul 6, 2021
Google Ideal Image North Austin
Once again I cant reach anyone to schedule an appointment. Its past time for my treatment which is reducing its effectiveness. Hair is growing back thicker than ever. Last time I left a negative review a manager called me back asap. This time when they finally call because I left a bad review I will inform them of my lawsuit case number I am filing because for the amount of money paid the service has been devastating. This is A HUGE RIP OFF. YOU CAN BUY YOUR OWN LASER DEVICE FOR UNDER $100!!! DONT FALL VICTIM LIKE I DID. I already ordered my own device and wont return here, not that I could get an appointment anyway. I have left two messages and called numerous times like I always have to do and have received no word back. If I am on a waiting list someone should have reached out to me. I WANT MY MONEY BACK NOW!!! IM SUING
Google
1.0/5
Jul 3, 2021
Google Ideal Image North Austin
Experience was fine but the fact you expect us to pay thousands up front before procedure or even walking into clinic is crazy! I’ve called around and No one else does that. It’s to bad because I wanted to use you for services.
Google
5.0/5
Jun 30, 2021
Google Ideal Image North Austin
Everyone was super helpful! The office was clean and organized. I will absolutely return!
Google
5.0/5
Jun 18, 2021
Google Ideal Image North Austin
Had a great experience. They were able to answer all my questions regarding the procedures I was interested in.
Google
5.0/5
Jun 18, 2021
Google Ideal Image North Austin
My Ideal Image family!! I have been to locations in other cities, but North Austin is my permanent Ideal Image home! The staff and nurses are always helpful and so much fun. So far, I have gotten laser hair removal, BroadBand Light therapy, and Botox, and I am signed up for Ultherapy soon! Everyone does a perfect job on the procedures, and since they are all super fun, the visits are a blast. Way to go! I’m a member for life!!
Google
5.0/5
Jun 18, 2021
Google Ideal Image North Austin
I had an excellent experience! Everybody was friendly and professional- they explained the process and kept my comfort level as their first priority. I already recommended Ideal Image to my friends because of how things went.
Google
1.0/5
Jun 17, 2021
Google Ideal Image North Austin
Terrible
Google
1.0/5
Jun 16, 2021
Google Ideal Image North Austin
They are easily the worst group of people I have worked with. Never schedule appointments, always overbooked, they never call back even when you are on their waitlist, overall just a bad experience. Please avoid going here if you can. Once they take your money, they don’t really care about providing any service.
Google
4.0/5
Jun 16, 2021
Google Ideal Image North Austin
Morgan was very helpful and informative . She was knowledgeable and professional.
Google
1.0/5
Jun 7, 2021
Google Ideal Image North Austin
So disappointed, they just want your money!!! When I first began the process with them they were very friendly and willing to work with the times that I had available to book my consultation. After that, it was all downhill. First, my consulting ended up talking me into more treatments than I was wanting or knew I could pay, after thinking about it I opened a line of credit up with them for almost $3k, but I was excited. I had repeatedly said I can not wait to have my results by the time of my birthday ( in Sept). I made sure to ask several times how long do the results take and would there be enough time. She repeatedly told me it takes up to 3 months to see full results and that they are busy but they are extending their hours and I should have no problem getting my results by then. I told her I would love to be able to get in within 2 weeks and once again was told that should be no problem and how excited she was for me. Well, the next day came and no one called to book my appointment. So the next day I call ignoring the fact no one took the time to call a new client. I asked to book an appointment for Cool Sculpting and too much of my surprise they DO NOT have any openings till September!! I was in complete shock and didn't know what else to say but that I would like to speak with someone about this. I was directed to talk with the person that did my consultation. After 3 emails still nothing, I called back twice asking to speak to someone in management to discuss the wrongful impression I was given still no one would call me back. So now here I am 3 1/2 weeks later and have still no idea what is going on. The line of credit has been taken out and has hit my credit report and the account is active even after telling them I would like to cancel and take my business elsewhere. If you want my advice do let them sucker you into all the gilts and glam they just want your Money !!!!
Google
5.0/5
Jun 3, 2021
Google Ideal Image North Austin
The staff was very friendly and easy to work with. I am excited to have the cool sculpting done.
Google
1.0/5
Jun 3, 2021
Google Ideal Image North Austin
I wish I could give less than 1 star. First off it’s difficult to make an appointment. I had to leave a couple of messages and call again to get one. I’ve tried making an appointment just for a touch up. They are booked out 3 months. Well appointment time gets near and I got scheduled to work so I need to reschedule. They tell me I have to wait another 3 months bc they are booked out and are short staffed. I’ve requested to speak to a manager and the lady told me she’s not available and will need to call me back. Has anyone called back... no. This is such poor customer experience. Definitely do not recommend!!
Google
1.0/5
May 31, 2021
Google Ideal Image North Austin
Zoom consultation with Kelly, very professional but pressured me to pay for services on the spot without scheduling. She said I’d schedule with the clinic after payment but I insisted on speaking with them first. Turns out I’d have paid today and been scheduled no sooner than February, 2 months away! Not cool! Glad I said no. Called a plastic surgeon I know (WellSpring Plastic Surgery, Inc)and was scheduled for next Tuesday, Dec 1 and for $800 less. Exact same services.
Google
5.0/5
May 27, 2021
Google Ideal Image North Austin
Great customer service
Google
5.0/5
May 27, 2021
Google Ideal Image North Austin
Logan was so helpful and explained everything perfectly
Google
5.0/5
May 27, 2021
Google Ideal Image North Austin
Nurses are terrific
Google
1.0/5
May 24, 2021
Google Ideal Image North Austin
Horrible. I would not recommend your services. The lady who did my zoom meeting was too aggressive and push. Even if your services was the cheapest in the market i would not close the deal. I do not like the aggressive approach when im trying to buy a service, this reason makes me not sign with your company.
Google
1.0/5
May 19, 2021
Google Ideal Image North Austin
If I can give this location a zero star I will , they are literally the worse ! I made a big mistake by paying in advance , and everything after that was a nightmare, they don't have enough personal and they will schedule me and call me on day prior to my appointment to cancel it , they did this 3 times to me in two months , the manager is very rude and will not even apologise to you for any mistake they do , because you already paid the whole service in advance and you can't get your money back . Stay away from this company!!! Fatima D
Google
5.0/5
May 11, 2021
Google Ideal Image North Austin
It’s been a great experience since my first video consultation. Staff was nice and courteous. The nurse who did my treatment answered all my questions and explained what I was to expect during and after treatment. So excited to see my final results!
Google
1.0/5
May 10, 2021
Google Ideal Image North Austin
Renee is awesome! If Renee wasn’t there I wouldn’t EVER step foot in this spa! Sarah (front desk) is unprofessional & she’s a poor communicator! Sarah is fake-nice to some ppl! The last time I spoke with her over the phone; she hung up in my face! I’m super disappointed that I have to deal with Sarah. Not to mention, she only share discount info or accept the special discounts with a certain group of people! 😡 I pay too much money to be getting subpar Customer Service and disrespect!!!! I’m still waiting on a call back from Sarah to book my appointment with Renee! 😡
Google
5.0/5
May 7, 2021
Google Ideal Image North Austin
Thank you for your excellent support! We’re so thankful for all of our medical professionals and all of your expertise.
Google
3.0/5
May 5, 2021
Google Ideal Image North Austin
I shouldn’t have to call this place 20 times just for someone at the front desk to pick up the phone.
Google
5.0/5
Apr 29, 2021
Google Ideal Image North Austin
I love my lips! My filler accomplished exactly what I wanted it to.
Google
5.0/5
Apr 29, 2021
Google Ideal Image North Austin
I am very happy. The facility was clean, staff was very friendly and explained the entire process to me. I will be returning for sure.
Google
5.0/5
Apr 27, 2021
Google Ideal Image North Austin
Love, Lee Kayce she is great! Proffessional and made me feel very comfortable!
Google
1.0/5
Apr 22, 2021
Google Ideal Image North Austin
It’s impossible to get an appointment. You can’t look at the availability until you buy a package. You spend thousands of dollars on the package and their are no appointments. It’s a scam.
Google
5.0/5
Apr 20, 2021
Google Ideal Image North Austin
Ideal Image is always friendly comforting. I field at home and safe.
Google
1.0/5
Apr 14, 2021
Google Ideal Image North Austin
The staff in the front can be short and choose when to be nice to customers. The nurses have been absolutely amazing. Great conversations while getting cool tone treatments. I would say the overall look didn’t change much. Would never recommend cool toning to anyone. Waste of money. I have done a lot of stomach tightening and weight loss procedures and cool toning was a waste of time and money. The most change was my core got stronger. But no visual effects.
Google
5.0/5
Apr 14, 2021
Google Ideal Image North Austin
The nurse that did my treatment today was fantastic!! I believe her name was Lee Kasey from the North Austin location on Parmer Lane. Every time she takes care of me she is personable, professional, extremely thorough, and moves quickly (my preference). She is consistently the best nurse out of the others I've seen.
Google
5.0/5
Apr 10, 2021
Google Ideal Image North Austin
Excellent! Always very understanding and kind.
Google
5.0/5
Apr 10, 2021
Google Ideal Image North Austin
Clarissa and Lee are just amazing! This was my first session and I felt right at home as soon as I arrived. They were patient, so kind and attentive to my questions and truly made me feel right at home. The facility is also so squeaky clean! lol and I truly appreciated their service to help me through this new journey of mine. Thank you Clarissa and Lee, y'all are the best!
Google
4.0/5
Apr 9, 2021
Google Ideal Image North Austin
It was fast and easy, but more painful than I expected. I thought a numbing cream was used, but I wasn’t offered it.
Google
5.0/5
Apr 8, 2021
Google Ideal Image North Austin
Best service I have ever had at ideal image. They provided me with so much information and got all my questions answered. She was very professional and did not try to up sell me, she offered her personal opinion and made great recommendations. I will come back and always request Lee!
Google
5.0/5
Apr 7, 2021
Google Ideal Image North Austin
Facility is always clean, staff is very helpful and friendly
Google
5.0/5
Apr 7, 2021
Google Ideal Image North Austin
I'm a first time client and my experience was very good. The staff was friendly and attentive. I felt comfortable asking questions.
Google
5.0/5
Apr 2, 2021
Google Ideal Image North Austin
100 % Customer satisfaction. Great staff and very professional. Top of the line customer service. They even stayed late past closing time to assist me. Love it! THANKS A MILLION! You have created a loyal customer for life.
Google
5.0/5
Mar 31, 2021
Google Ideal Image North Austin
Everything was excellent, attention, safety and very well mannered staff I loved it
Google
1.0/5
Mar 26, 2021
Google Ideal Image North Austin
The nurse was very kind. She took good care of her and did her job very well, but the receptionists are very rude and respectful and yell at people with no ethics to serve the customer.
Google
5.0/5
Mar 26, 2021
Google Ideal Image North Austin
Very easy, painless experience.
Google
5.0/5
Mar 25, 2021
Google Ideal Image North Austin
very good experiences. professional staff. excellent results. I recommend if you have any interest at all.
Google
5.0/5
Mar 20, 2021
Google Ideal Image North Austin
Monica was great and so professional! Scheduling is the only painful part of this company. If you can plan ahead and reserve a time, the visit itself goes super quickly. Don't let the lower star reviews deter you from choosing this location. Everyone treats me with kindness and respect.
Google
5.0/5
Mar 19, 2021
Google Ideal Image North Austin
I felt very comfortable and put at ease with how nice everyone was.
Google
5.0/5
Mar 19, 2021
Google Ideal Image North Austin
It went so smooth from the front to the back everyone was sweet and everything was explained!
Google
5.0/5
Mar 18, 2021
Google Ideal Image North Austin
Awesome
Google
5.0/5
Mar 16, 2021
Google Ideal Image North Austin
Loved ❤💯
Google
5.0/5
Mar 15, 2021
Google Ideal Image North Austin
Amazing results even with 1 syringe of juvederm
Google
5.0/5
Mar 12, 2021
Google Ideal Image North Austin
Other than the time I went to your south Austin location, I always have a great experience at Ideal Image. I also really like your membership program too. The staff members are always courteous and efficient.
Google
1.0/5
Mar 9, 2021
Google Ideal Image North Austin
Almost impossible to get an appointment there and they are extremely inflexible with clients. I have an appointment scheduled at 12:30 for two services and I was trying to push it for 10 minutes and only do one service instead of two which would reduce the time in half since I was going to go with the smaller area, the person who was helping me on the phone was so rude about it and refused to work with me so I had to cancel the appointment that I had made three months in advance given that was the only time available and now I would have to wait for two more months for another appointment. Very unaccommodating!!
Google
5.0/5
Mar 8, 2021
Google Ideal Image North Austin
Very good experience
Google
5.0/5
Mar 8, 2021
Google Ideal Image North Austin
Lisa Shoemaker did a great job explaining the process of having Botox. As a person very new to the process, I appreciated her insight and recommendations.
Google
5.0/5
Mar 4, 2021
Google Ideal Image North Austin
Rene did my laser today and honestly was so great to me. I purchased a large area and she made my experience very pleasant, I’m so excited to see my end results. Thank you for being a completely awesome staff. Ideal Image North Rocks!!
Google
1.0/5
Feb 24, 2021
Google Ideal Image North Austin
I have tried and tried and tried to understand and be patient with this place. When I did my consultation she talked me into actually doing it and I got a loan through the ally with her and then a few weeks go by and I had changed my mind and I called to cancel everything and they said they would call me back it is now February 25 and I did this back Early January and my first appointment is not scheduled till after March 25 by the way and I have called and called and called to cancel and they have a different excuse each time and I’m getting really frustrated because the first payment on the loan is due and I want to cancel everything but every time I call they say they need to talk to their manager so I asked to talk to the manager and then they say that the manager is not in I want someone to actually talk to me so I can get this figured out definitely do not recommend. They made sure they got that money though.
Google
1.0/5
Feb 23, 2021
Google Ideal Image North Austin
After only a week after my injections, my face looks exactly like it did before the fillers. Very disappointed
Google
5.0/5
Feb 8, 2021
Google Ideal Image North Austin
The staff is friendly, helpful, and professional. I refer people at every opportunity.
Google
5.0/5
Feb 6, 2021
Google Ideal Image North Austin
Just had my first visit today and Renee was great! She took her time answering all of my questions and made me feel really comfortable
Google
5.0/5
Feb 4, 2021
Google Ideal Image North Austin
My experience 10 years ago and my experience so far this year have been fantastic. I feel like the staff goes to great lengths to prepare me for each appointment. The front desk team has always made things very easy when it comes to scheduling or rescheduling if need be. Great experience overall
Google
5.0/5
Feb 3, 2021
Google Ideal Image North Austin
Agent thoroughly explained everything
Google
5.0/5
Feb 3, 2021
Google Ideal Image North Austin
The staff was super nice, professional, attentive, and very accommodating as always!
Google
5.0/5
Jan 31, 2021
Google Ideal Image North Austin
It was amazing!
Google
5.0/5
Jan 26, 2021
Google Ideal Image North Austin
Callie is remarkable ! Very professional, talks you through the process and is very accommodating. I’ve never had hair removal before but she makes the procedure a good experience. Very friendly, and encouraging. I would highly recommend this place and go see Callie !
Google
5.0/5
Jan 21, 2021
Google Ideal Image North Austin
Google
5.0/5
Jan 18, 2021
Google Ideal Image North Austin
People are kind, helpful and friendly although it is their job. I love the attention and it feels amazing to feel good about myself. Ideal Image gives that to me and love them. MRL