Dallas (Plano)

7501 Lone Star Drive
Suite B140
Plano, Texas 75024
214-666-4182

CURRENT PROMOTIONS

Sun CLOSED - CLOSED
Mon 9:00am - 6:00pm
Tue 9:00am - 8:00pm
Wed 9:00am - 8:00pm
Thu 9:00am - 8:00pm
Fri 9:00am - 6:00pm
Sat 8:00am - 5:00pm

The trendy city of Plano is located in north central Texas, approximately 20 miles north of downtown Dallas. Over 250,000 citizens call Plano home and so did Ideal Image in December 2005.

South East Corner of Preston Rd & Hwy 121, in the green building in front of World Market

4.3/5
4.3 /5
207 Reviews

Google
5.0/5
Apr 9, 2021
Google Ideal Image Plano
Great service!
Google
5.0/5
Apr 8, 2021
Google Ideal Image Plano
I loved the experience. Looking forward to doing it again.
Google
1.0/5
Apr 8, 2021
Google Ideal Image Plano
When I did consult and booked my package, I was told it may take a few weeks to get in. But when I actually called the location to schedule I was told it would be 2 months. The plastic surgeon in town can get me in next week but Ideal Image won't give me a refund. BEWARE!!!
Google
5.0/5
Apr 8, 2021
Google Ideal Image Plano
Was very welcoming and wait was not long- girl who did my hair removal was very Professional- she sure does deserve a raise!
Google
5.0/5
Apr 7, 2021
Google Ideal Image Plano
It was Great! I felt very safe and in Very experienced hands
Google
5.0/5
Apr 6, 2021
Google Ideal Image Plano
Loved this location! Clean and new, great staff and management.
Google
5.0/5
Apr 1, 2021
Google Ideal Image Plano
Love my lips the doc was amazing and super nice
Google
5.0/5
Mar 30, 2021
Google Ideal Image Plano
Brittany Allison was super helpful and fast with helping me book and Megan was great as well!!! Going back again!
Google
5.0/5
Mar 23, 2021
Google Ideal Image Plano
My experience was nice
Google
5.0/5
Mar 22, 2021
Google Ideal Image Plano
Fast painless and friendly
Google
5.0/5
Mar 21, 2021
Google Ideal Image Plano
Vicki was very informative, gentle and kind
Google
5.0/5
Mar 17, 2021
Google Ideal Image Plano
Brandy and Vicky are incredible!!
Google
5.0/5
Mar 12, 2021
Google Ideal Image Plano
Nicole was nothing short of fantastic. Thank you!!!
Google
5.0/5
Mar 4, 2021
Google Ideal Image Plano
Very knowledgeable and nice
Google
4.0/5
Mar 4, 2021
Google Ideal Image Plano
Efficient and knowledgeable, make sure you read the contract and the areas that you are getting treated since Consults are via zoom and the documents font size on a phone screen are small . Four star only cuz I have only had one treatment will re visit after all sessions are done and if I get the desired results .
Google
5.0/5
Mar 4, 2021
Google Ideal Image Plano
Exceptional customer service. Well informative and caring!
Google
5.0/5
Feb 28, 2021
Google Ideal Image Plano
Loving my results. Rebecca is fantastic! Highly recommend.
Google
5.0/5
Feb 28, 2021
Google Ideal Image Plano
Vickie did a great job on my injections! My face looks so nice! She was very professional, and very kind! I highly recommend this place! Ask for vickie! She's got the sweetest voice.
Google
5.0/5
Feb 23, 2021
Google Ideal Image Plano
My provider was awesome! I hate needles and she made me very comfortable, engaged in conversation and kept me distracted during the enhancement, I barely felt anything at all. Thank you!
Google
5.0/5
Feb 23, 2021
Google Ideal Image Plano
Magen was extremely professional. She walked me through the entire process. That made me feel so at ease. She genuinely cares about her clients. I will definitely return to see her again.
Google
5.0/5
Feb 19, 2021
Google Ideal Image Plano
Professional and everyone I spoke to was nice. Answered all questions.
Google
1.0/5
Feb 17, 2021
Google Ideal Image Plano
While I am giving them one star, this is an informative review, not a negative review. Make sure you are ready to enter into a contract before you ask for a consultation as they offer a same day discount. Read the contract carefully before you sign anything because “what-ifs” and other things you talked about will probably not be written in it, and it is hard to get out of. Let them wait as long as you need while you read the documents, they’ll be fine. I did not read the contract while on Zoom for my consultation, and I was denied a refund after I did read it (less than four hours after signing). I filed a complaint with the BBB (free and fairly easy), and sent documentation in via certified mail to get my contract cancelled and my money back for services I will not receive (this had to be done within three days under Texas law - cancellation of consumer contracts section 702.307, and cost less than $15.00). I was contacted fairly quickly after filing the complaint, and my issues are being resolved. While it is unfortunate that I had to jump through so many hoops, each of the people I spoke with were polite and professional.
Google
5.0/5
Feb 10, 2021
Google Ideal Image Plano
I really appreciate when Rebecca Bievenue is the Nurse providing my treatment. She is professional, positive and very thorough.
Google
5.0/5
Feb 4, 2021
Google Ideal Image Plano
Everyone is very nice and helpful! The nurses are very knowledgeable and answered all my questions.
Google
5.0/5
Feb 2, 2021
Google Ideal Image Plano
Customer service was great and everyone I talked to was great. My consultation was amazing very educated on the info with the service I was requesting. I’m on my 3 visit and I’m still in love with the results. My nurse is Linda at the Plano location and she is amazing. She’s very patient and caring and talks me through it, if I have concerns she always addresses it. The place is very clean and neat, and the take tour temp and follow all Covid guidelines.
Google
5.0/5
Feb 2, 2021
Google Ideal Image Plano
It was awesome! I am looking forward to the next session and seeing the final redults in a few months. THANK YOU!!!!!
Google
5.0/5
Feb 1, 2021
Google Ideal Image Plano
Best customer service I ever experienced!!
Google
5.0/5
Jan 27, 2021
Google Ideal Image Plano
Fabulous service
Google
5.0/5
Jan 26, 2021
Google Ideal Image Plano
It was great for my first time. Very informative
Google
5.0/5
Jan 26, 2021
Google Ideal Image Plano
It was great! Thanks Vicky helps this time to make it easier
Google
5.0/5
Jan 22, 2021
Google Ideal Image Plano
Superb!
Google
4.0/5
Jan 21, 2021
Google Ideal Image Plano
When I signed up, there was a special, which was great. The consultant transposed the numbers and on my 2nd visit, I had to pay the difference. Not very “Ideal” as I had just lost my job. Also the delay in the Plano office opening and Covid has not been great. Hopefully the rest of my experience will be good. Update: 3rd visit was quick and easy now that the paperwork and payments have been resolved.
Google
5.0/5
Jan 19, 2021
Google Ideal Image Plano
Always get great customer service.... the attitudes of all the girls are always positive.
Google
5.0/5
Jan 19, 2021
Google Ideal Image Plano
Efficient and quick, I actually loved having my legs done at the same time. Felt clean and safe under the current conditions.
Google
5.0/5
Jan 19, 2021
Google Ideal Image Plano
Great experience. Personable staff. Quick session
Google
5.0/5
Jan 15, 2021
Google Ideal Image Plano
Professional, clean, thorough, friendly. These are just the first four words that come to mind when I think about my experience with Ideal Image–Plano. If you’re reading this and trying to decide where to receive your treatment, look no further! I can’t rave enough, but I’ll try. From the ease of scheduling my first appointment with Marissa Rodriquez, to the charismatic way I was greeted by Jazmyn upon arrival, and then the entire Dysport injection experience by Leah and Nicole: WOW. I honestly felt like a VIP the whole time. Having worked in the service industry my entire life, I always pay special attention to all of my person-to-person interactions. I realize that true, classic customer service is fading away or lost altogether, but this is NOT the case with Ideal Image–Plano. They exceeded all of my expectations! If you want to feel confident about your procedure, I highly recommend booking with Leah. She went ABOVE AND BEYOND in educating me about exactly what they do, why they do it, and how it’s going to be done. Since it was my first time having this kind of treatment, she put me at ease as she explained things in simple terms. She mentioned that she’s had 8 or 9 years of experience, and it shows. She’s an expert. Nicole mentioned that she is newer to the job, but had she not said that, I would’ve believed she was just as experienced as Leah! This goes to show that the office truly cares about making sure all of their practitioners are confident and knowledgeable. (Nicole also helped me choose a couple of skincare products at the end of my treatment, and I was really impressed by her knowledge of the product!) To top it off, both of their personalities were so genuinely positive and energetic. Because of COVID-19, I appreciated how clean and sterile this location was. I could tell that each employee cared about the safety of everyone in the office. It’s only been two days since my Dysport injections, and I’m already IN LOVE with the results! I can’t wait to see how everything fully sets over the next few days! I’m only 29 years young, but am thoroughly convinced that preventative skin care is the way to go! Without a doubt, I will be back. Kudos to each and every employee I had the pleasure of interacting with! See you again soon!
Google
5.0/5
Jan 13, 2021
Google Ideal Image Plano
Flawless
Google
5.0/5
Jan 13, 2021
Google Ideal Image Plano
I had some crows feet and a forehead crease that I was really self conscious about. The women helped me decide which treatment was best & my wrinkle relaxer treatment was quick and painless. I can’t wait to come back!
Google
5.0/5
Jan 11, 2021
Google Ideal Image Plano
She were sweet and nice
Google
5.0/5
Jan 9, 2021
Google Ideal Image Plano
Nikki is great in fort worth. Quality procedure and helped with improvement
Google
4.0/5
Jan 1, 2021
Google Ideal Image Plano
I got a better deal than what I was quoted a month ago! I jumped on the offer just in time to get sessions done by Mother’s Day!
Google
5.0/5
Dec 23, 2020
Google Ideal Image Plano
Courtney was my nurse who injected the filler. My experience was fabulous. The injections were painless. She has a wonderful bedside manner! I will definitely come back.
Google
5.0/5
Dec 23, 2020
Google Ideal Image Plano
It was easy. painless and quick. I feel great about it.
Google
5.0/5
Dec 23, 2020
Google Ideal Image Plano
Vicki does any amazing job on every service I’ve received from her! I request only her now for appointments. She knows how to do it right!! 🙂
Google
5.0/5
Dec 22, 2020
Google Ideal Image Plano
Great experience with the whole team at Ideal Image. Professional, timely, answered all my questions and put me at ease.
Google
5.0/5
Dec 15, 2020
Google Ideal Image Plano
The trainer at plano is amazing! Very gentle hands.
Google
5.0/5
Dec 15, 2020
Google Ideal Image Plano
I received Botox and Ultherapy at this location. The office is lovely, although finding parking can be challenging. The staff is friendly and helpful. I have to give a huge shout out to Rebecca Bievenue (aka Becca). She performed my Ultherapy and was phenomenal! I have to be honest, Ultherapy is an incredibly uncomfortable treatment. However, Becca is unbelievably skilled and her bedside manner was delightful. She kept me talking which was a helpful distraction. As a Licensed Esthetician, I'm probably more critical than the average person and I would rate Becca a 10 out of 10 for Quality of Treatment and Outstanding Customer Service!
Google
5.0/5
Dec 4, 2020
Google Ideal Image Plano
All staff were friendly, professional and knowledgeable. It was my first time and they answered all my questions very kindly. I also liked the location of the office, the system they use to coordinate appointments, but above all its lifetime guarantee in the laser hair removal treatment .
Google
5.0/5
Dec 4, 2020
Google Ideal Image Plano
The staff was very friendly and made me feel welcome as soon as I walked through the door. The treatment was not painful at all if you apply numbing cream prior to appointment and it went by pretty quickly. I would recommend coming here. Nurse Vicky is amazing!
Google
1.0/5
Dec 3, 2020
Google Ideal Image Plano
The technician is great but the prices and scheduling is bad. I pay too much money to not get exactly what I want
Google
5.0/5
Dec 2, 2020
Google Ideal Image Plano
Leah Bell was training Nicole today and I was thoroughly impressed with the level of professionalism, how thorough they both were from start to finish. I had laser hair removal and having never had this treatment before, I had no idea what to expect. They helped put me at ease, and I know I’m going to love my results. I would highly recommend for any and all your med spa treatments!
Google
5.0/5
Nov 28, 2020
Google Ideal Image Plano
They were friendly and made me feel comfortable!
Google
5.0/5
Nov 27, 2020
Google Ideal Image Plano
Great. Love the new Plano location!
Google
5.0/5
Nov 14, 2020
Google Ideal Image Plano
Rebecca provides exceptional service. I have had the best results since going to her. She is great!
Google
5.0/5
Nov 14, 2020
Google Ideal Image Plano
I have had BBL on my hands- they look great! So smooth and no more brown spots . Scheduling BBL for my face next month. Just finished ultherapy with Rebecca and she is AMAZING! Brandy at the front desk is a pleasure to work with!
Google
5.0/5
Nov 6, 2020
Google Ideal Image Plano
Staff is great!
Google
5.0/5
Nov 5, 2020
Google Ideal Image Plano
Its was amazing
Google
5.0/5
Nov 4, 2020
Google Ideal Image Plano
Everyone is so kind and thoughtful.
Google
4.0/5
Nov 3, 2020
Google Ideal Image Plano
This is my first time using Ideal Image. My first appt. was not a good one due to the fact that I arrived for my appt. and was told (after driving 30 minutes) I couldn't get my Botox treatment because I had a flu shot the Friday prior. I am a Registered Nurse and understand that things happen, however I was told by the nurse that she forgot to call me the day prior to my appt. because she was super busy and it was no where in the literature that I couldn't have the treatment if I had a flu shot. I did go back for my treatment 2 weeks later and the same nurse was apologizing for my previous experience. My follow up treatment 2 weeks + later was fast and I was in and out without any problem however it was a different nurse this time. I most likely will use Ideal Image again and hopefully will have a better experience.
Google
5.0/5
Oct 30, 2020
Google Ideal Image Plano
Clean and wonderful facility, Linda did my very first fillers and she did an amazing job. Staff were friendly and professional. I had a fantastic experience there.
Google
5.0/5
Oct 30, 2020
Google Ideal Image Plano
Super nice & professional people!
Google
5.0/5
Oct 28, 2020
Google Ideal Image Plano
Great service and very friendly
Google
5.0/5
Oct 28, 2020
Google Ideal Image Plano
So impressed with this cleanliness of this clinic, product knowledge from the staff, and my results from the treatment I had done! I wanted to specifically point out the fantastic nurse, Linda, who took great care of me during my appointment and has followed up with me every day since the appointment. I can't wait to come back for my touch-ups and future procedures I want done!
Google
5.0/5
Oct 22, 2020
Google Ideal Image Plano
They're quick at getting you in and out. The whole staff is amazing, special S/O to Brandy & Vicky for helping me in my unique situation, y'all are the real MVP'S 😁
Google
5.0/5
Oct 21, 2020
Google Ideal Image Plano
I am very pleased with my results in these few days. I know I was explained the cost change for me as a lifetime member however my contract cost should still stand due to the time and reward for being a lifetime member. Please advise on anything that could be done.
Google
5.0/5
Oct 18, 2020
Google Ideal Image Plano
Amazing!
Google
5.0/5
Oct 16, 2020
Google Ideal Image Plano
I had a FABULOUS experience at Ideal Image Plano (Shops of Legacy). The entire staff....from the front desk receptionist, Jaylynn Monroe, and even Virtual Nurse were all amazing and knowledgable. I received botox from VICKI and WOULD HIGHLY RECOMMEND her and this team! I have already signed up for fillers and will be telling all of my friends! Thank you Ideal Image Plano!!!!
Google
5.0/5
Oct 12, 2020
Google Ideal Image Plano
My daughter has had 2 treatments here so far and both nurse practitioners were very cordial, sweet, and thorough. They actually listen to our concerns/questions. The receptionist is also very friendly and welcoming. Very clean/nice office! I’m confident the laser treatment here will permanently remove the unwanted hair.
Google
5.0/5
Oct 12, 2020
Google Ideal Image Plano
I love the customer service at this location. The entire staff is friendly and professional. Highly recommend.
Google
5.0/5
Oct 9, 2020
Google Ideal Image Plano
The staff are very friendly and made me feel comfortable.
Google
5.0/5
Oct 8, 2020
Google Ideal Image Plano
As always, my experience at Ideal image is inviting and professional from the reception desk, to the clinicians and back out of the door.
Google
5.0/5
Oct 6, 2020
Google Ideal Image Plano
This past treatment the nurse was my favorite in Plano Legacy location. She was quick, thorough, paused when I needed her too and efficient. It was my spiciest session but she made it fun, we had some good laughs together, she was so personable!
Google
5.0/5
Oct 6, 2020
Google Ideal Image Plano
I 100% recommend! The staff was so friendly and knowledgeable. They made sure I knew exactly how the treatment would go and reassured me through the process. I felt welcomed and very well taken care of from the moment I first stepped in. Thank you Ideal Image!!
Google
1.0/5
Oct 6, 2020
Google Ideal Image Plano
I was told that can do CoolSculpting procedure while breastfeeding and that it is not a problem ! I was insured that it is totally fine , even it is strictly prohibited. Also Kelly Crabtree told me that she has done it for years that’s is why I trusted her. However when I tried to make an appointment I find out that it is incorrect and I can not get CoolSculpting At the moment. Also they made me to purchase a package bc the promotion will no longer be available next day , which is not true !!! Now i am stock paying for the services that I haven’t even done ! Horrible experience and I am under impression that I have been cheated big time , sadly !
Google
5.0/5
Oct 5, 2020
Google Ideal Image Plano
I got Botox for the first time at this location with the nurse Eve! It was a very professional and relaxing experience. Eve is super nice and listens to your concerns and questions! I would definitely recommend this location and the nurse Eve to other clients!
Google
5.0/5
Oct 5, 2020
Google Ideal Image Plano
Great staff at the place and quick experience.
Google
5.0/5
Oct 3, 2020
Google Ideal Image Plano
I have had the absolute best experience at this ideal image. I see Linda for my laser hair removal, and she is awesome. Pays close attention to detail and always makes sure I am comfortable. I highly recommend this medspa for all your needs!
Google
5.0/5
Sep 30, 2020
Google Ideal Image Plano
Highly recommend! The facility is clean and well kept! Kimberly and Leah are both amazing. If you are looking for a med spa that is friendly, professional, with excellent customer service and experienced injectors, start here!
Google
5.0/5
Sep 30, 2020
Google Ideal Image Plano
I had LHR on my neck recently. Great experience! They explained the procedure in detail and made sure I was comfortable throughout the treatment. I am actually going back tomorrow for botox!!
Google
5.0/5
Sep 30, 2020
Google Ideal Image Plano
First off, I never write reviews or do anything “techy” (I can barely use my cellphone) but I felt that I needed to because of the service I received here. Making my first appointment was very easy and they answered all of my questions and helped me prepare for my visit. I was greeted warmly when I walked in and made small talk with the ladies at the front who were extremely kind and funny. I felt welcome and at home. After a few minutes I was paired with my nurse who went over Covid protocols with me and checked my temperature. The nurse was very professional and gentle and she quelled my fears over the procedure. We ended up having a great conversation and the time flew by. Who would have thought it possible that you could look forward to someone zapping your body parts with a laser?!?!
Google
1.0/5
Sep 28, 2020
Google Ideal Image Plano
My experience here was not good at all only at the beginning when they want your $. I addressed my concerns and they didn’t care nor would reach back to me to make sure I was taken care of.
Google
5.0/5
Sep 27, 2020
Google Ideal Image Plano
Rebecca is amazing and always makes me feel comfortable during my entire visit! 10 stars for great results and wonderful customer service.
Google
5.0/5
Sep 26, 2020
Google Ideal Image Plano
Kim and Vicky were FABULOUS. My first two treatments doing laser hair removal, they gave me such a great experience, they were super nice and very gentle with everything. Extremely polite, professional, and quick. ZERO regrets. Say instant results. HIGHLY RECOMMEND!!❤️
Google
5.0/5
Sep 26, 2020
Google Ideal Image Plano
Google
5.0/5
Sep 25, 2020
Google Ideal Image Plano
Excellent! Kim was very caring and sociable, a great experience!
Google
5.0/5
Sep 18, 2020
Google Ideal Image Plano
great experience! they got me in last minute and i love my filers thank you
Google
5.0/5
Sep 16, 2020
Google Ideal Image Plano
It was great, professional, clean and safe from the coronavirus.
Google
5.0/5
Sep 11, 2020
Google Ideal Image Plano
Vicki was amazing! She did my Botox & Filler and I barely felt it!! Thank you Vicki!!!
Google
5.0/5
Aug 25, 2020
Google Ideal Image Plano
My experience was great from check in to treatment! I love the precautions taken to make clients feel safe in our current environment. Thanks to Brandi and Linda for getting me back on track with my facial hair removal
Google
5.0/5
Aug 21, 2020
Google Ideal Image Plano
Great consultation, very knowledgeable staff and very friendly
Google
5.0/5
Aug 14, 2020
Google Ideal Image Plano
Office was immaculately clean. Helpful front desk staff. My nurse, Becky, was very thorough in explaining all the different services they offer. She listened carefully to my desires and told me exactly how to meet my goals without pressuring me to purchase anything. Love the treatments she gave me!!!!
Google
5.0/5
Aug 13, 2020
Google Ideal Image Plano
Linda ia amazing, heck all the ladies at the Plano location are amazing! I always leave feeling like a million bucks and sooo happy
Google
5.0/5
Aug 12, 2020
Google Ideal Image Plano
Friendly staff. I felt very informed & very calm. I would highly recommend this place. I had a great experience.
Google
5.0/5
Aug 11, 2020
Google Ideal Image Plano
I’m loving the results so far!! The place was very clean & I felt safe getting the procedure done! The nurses were nice & friendly. They all made me feel welcomed. The receptionist helped me & she was nice. She also helped me transfer all of my stuff to another state because I’m moving. I’m only doing my armpits right now & I'm definitely going to do my legs next! (:
Google
5.0/5
Aug 10, 2020
Google Ideal Image Plano
Very professional, informed of everything prior to tx, extremely upbeat, fun!!
Google
5.0/5
Aug 3, 2020
Google Ideal Image Plano
Everyone was nice and I really enjoyed my visit.
Google
5.0/5
Aug 3, 2020
Google Ideal Image Plano
Friendly yet professional, Linda is an exceptional Nurse, it was my 6th visit and even though i knew what to expect, Nurse Linda took time explain further, the do's n don't's after the procedure thank you Linda!
Google
5.0/5
Jul 31, 2020
Google Ideal Image Plano
Amazing staff! I got Laser hair removal done and my results are fantastic! I’m ready to throw away my razor !
Google
1.0/5
Jul 22, 2020
Google Ideal Image Plano
DO NOT DO BUSINESS WITH THESE PEOPLE. this company is trash. they have so many complaints on BBB for unethical practices. Save your coins and go somewhere else.
Google
1.0/5
Jul 20, 2020
Google Ideal Image Plano
I first came in December. I have 3 treatments then they closed for remodeling! Ok but 9 months passed I called no answer I felt Luke they had run off with my money and I was scammed! When I ride my the building it was clean out and nothing was there. Once I accept the fact that I was scammed I received a phone call asking about a procedure that I did not call for. I felt as if they were just wanting me for more money. Then I was told that they are back open at a new location. No one called to tell me no one called to check on me no communication. During my last day I was told to wear a mask due to the pandemic this is fine. I think it’s Great for us all to wear a mask however when the woman was doing my procedure she did not wear her mask properly that was prostrating and annoying and unprofessional. I wish I could get a full refund. Because this is a waste of time.