Salt Lake City (Orem)

575 East University Parkway
Unit N238
Orem, Utah 84097
801-285-9171

CURRENT PROMOTIONS

Sun CLOSED - CLOSED
Mon 9:00am - 6:00pm
Tue 9:00am - 7:00pm
Wed 9:00am - 7:00pm
Thu 9:00am - 7:00pm
Fri 9:00am - 6:00pm
Sat 9:00am - 5:00pm

The Orem location made its grand opening on May 8, 2006. Our facility is centrally located at 575 East University Parkway, inside the University Mall in Orem. We are located at the southeast side of the mall. We offer state of the art laser hair removal, wrinkle relaxers like Botox & Dysport, dermal fillers including Restylane & Juverderm, and Ultherapy skin tightening services to the residents of Utah County.

From Salt Lake City:
  1. Take I-15 South to the University Parkway Exit 269, merge left onto University Parkway, and continue two miles.
  2. The University Mall will be located on the left side. Ideal Image is located inside the mall on the south east corridor.
4.3/5
4.3 /5
140 Reviews

Google
5.0/5
Jul 23, 2021
Google Ideal Image Orem
They always take great care of me and answer any questions I have. 😊
Google
4.0/5
Jul 14, 2021
Google Ideal Image Orem
Was a great experience Holly was very considerate and thorough. This was my 5th visit for laser hair removal and I am already having amazing results
Google
5.0/5
Jul 13, 2021
Google Ideal Image Orem
very good Attention they answer your questions in a very professional way
Google
4.0/5
Jul 7, 2021
Google Ideal Image Orem
Friendly, kind and efficient is how I would describe the staff at this location. i had an issue with scheduling and they went above and beyond to try and make it right. Over all, it's been a really good experience with Ideal Image.
Google
5.0/5
Jun 30, 2021
Google Ideal Image Orem
Amazing experience with my filler and Botox! Jill is awesome and very professional! I traveled 3 hours for my appt and will be back!
Google
5.0/5
Jun 29, 2021
Google Ideal Image Orem
Love the customer service and friendliness of the Orem staff
Google
5.0/5
Jun 24, 2021
Google Ideal Image Orem
Holly is amazing! I love when she does my treatment. She’s so professional and fun to chat with. The results have been amazing.
Google
5.0/5
Jun 24, 2021
Google Ideal Image Orem
Awesome experience! Kind and patient staff. Holly did my procedure and it went great! I’ll definitely be back!
Google
5.0/5
Jun 16, 2021
Google Ideal Image Orem
I have had a great in person experience here! The staff is super friendly and quick to help out. The treatments I have received have been super time efficient and are turning out great results. Very clear instructions and the folks at the front desk were super welcoming.
Google
5.0/5
Jun 3, 2021
Google Ideal Image Orem
Holly was amazing and made my lips look fantastic!!
Google
5.0/5
May 31, 2021
Google Ideal Image Orem
Recently, I got laser hair removal with Holly Lovell, and she hands down took excellent care of me. She is the best provider I’ve had! Thank you 🙏🏼 for your extraordinary care! ❤️ Edel
Google
5.0/5
May 31, 2021
Google Ideal Image Orem
Holly was very thorough and personable! She did a great job- would definitely go back!!
Google
5.0/5
May 28, 2021
Google Ideal Image Orem
I love it here! Holly & Connie were so friendly and nice! Everyone is always so accommodating and kind. Great results too!!
Google
5.0/5
May 28, 2021
Google Ideal Image Orem
Office is clean and comfortable. Staff are all friendly and professional. Holly was great at explaining everything she was doing. Communication was excellent. Felt at ease and everything went smoothly. I am so happy with the results!
Google
5.0/5
May 27, 2021
Google Ideal Image Orem
Holy and Rebeca are the best.
Google
5.0/5
May 27, 2021
Google Ideal Image Orem
Holly is great! Every time I come in she is quick and professional. She helps make the experience as painless as possible!
Google
5.0/5
May 19, 2021
Google Ideal Image Orem
Both appointments with ideal image were an amazing experience. The women were friendly, professional, and did an amazing job.
Google
5.0/5
May 13, 2021
Google Ideal Image Orem
The Woman that I've been working with has been the most helpful and kind during all of it! Would recommend!
Google
5.0/5
May 5, 2021
Google Ideal Image Orem
Loved my consultation, felt totally comfortable! Haven't gone in for a treatment yet, but the staff seem very friendly so far!
Google
5.0/5
Apr 10, 2021
Google Ideal Image Orem
They remembered me. We’re happy to see me. They worked to get me the services I hoped for this visit. Friendly and helpful
Google
5.0/5
Apr 8, 2021
Google Ideal Image Orem
It was a great experience. My technician, Holly, did an amazing job! She was very efficient and made sure that I was comfortable and happy. Thanks so much!
Google
5.0/5
Apr 8, 2021
Google Ideal Image Orem
Great experience! Great attention to detail and making sure you are getting the right procedure.
Google
4.0/5
Apr 4, 2021
Google Ideal Image Orem
The actual laser hair removal is great, but scheduling has been tricky with limited spots. Staff is very friendly and the environment is clean!
Google
5.0/5
Apr 2, 2021
Google Ideal Image Orem
Annabelle was great! She's beautiful, funny and very smart
Google
5.0/5
Mar 20, 2021
Google Ideal Image Orem
Rebecca was very pleasant, professional and thoroughly. She made everything comfortable and easy.
Google
5.0/5
Mar 18, 2021
Google Ideal Image Orem
Such a great experience! I had Holly help me most recently and she was seriously amazing. She made the whole process so quick and painless.
Google
5.0/5
Mar 11, 2021
Google Ideal Image Orem
It was great .
Google
1.0/5
Mar 3, 2021
Google Ideal Image Orem
Horrendous customer service. Incongruence between what sales tells you and what the technicians tell you. The technicians were professional, but the office needs better management.
Google
5.0/5
Feb 26, 2021
Google Ideal Image Orem
Fantastic
Google
1.0/5
Feb 24, 2021
Google Ideal Image Orem
This is the worst company I have ever dealt with. Their policies are unclear, service is unprofessional, no one can provide answers and their customer service is non existent. I would NEVER recommend someone to this company. They treated me like I did not matter, like my schedule did not matter. They have no regard for he needs of their customers. My appointments were cancelled twice due to a "broken" laser and they refused to refund anything although NO services were rendered whatsoever. I have never set foot into an Ideal Image MedSpa and yet they have charged me. TERRIBLE COMPANY! WOULD NOT RECOMMEND TO ANYONE!
Google
5.0/5
Feb 21, 2021
Google Ideal Image Orem
The front office staff were helpful and kind, but the nurse who took me back was exceptional. She spoke to me as a friend. She anticipated my needs. She was interested in me and my life. We were only together for a short time, but I was extremely impressed with how easily she was able to impact me and my day. She was awesome.
Google
5.0/5
Feb 11, 2021
Google Ideal Image Orem
Laser hair removal was different than I expected, but in a good way! I'm sure pain differentiates between people but it tickled on my thighs! Walk in the park hope you're experience is as good as mine ☺️ shout out to the Orem team
Google
5.0/5
Dec 31, 2020
Google Ideal Image Orem
Excellent customer service very professional! I won't go anywhere else!
Google
5.0/5
Dec 31, 2020
Google Ideal Image Orem
Breck is Awesome she helped me out a lot!
Google
5.0/5
Dec 30, 2020
Google Ideal Image Orem
Amazing customer service!
Google
3.0/5
Dec 18, 2020
Google Ideal Image Orem
I like coming there. But the problem I have lately is I don’t like having to wait 2 weeks after my appointment to make my next appointment for the next service. Who has time to wait around for 2 weeks and call in to make an appointment for 8 weeks. And then when you do that they are always booked and can’t get you in so you end up having to wait 12 or 13 weeks in between your services. And they put you on a waiting list. It’s really frustrating especially when you have paid cash and you don’t feel like a priority. I’ve paid a lot of money for my services and it makes me not want to send other clients to you because of this reason.
Google
1.0/5
Dec 3, 2020
Google Ideal Image Orem
I am still waiting to speak to either a professional manager who doesn't take anything personal and is able to provide an excellent customer service. I need either a refund or the rest if my sessions already purchased, at a location other than Orem. but they don't answer the phone knowing I paid for my sessions.
Google
5.0/5
Nov 12, 2020
Google Ideal Image Orem
I've only been twice so far, but everyone is so friendly and professional! The service is great and they know what they are doing!
Google
5.0/5
Nov 11, 2020
Google Ideal Image Orem
Jill was awesome!
Google
5.0/5
Oct 21, 2020
Google Ideal Image Orem
The staff are so nice and welcoming. I enjoy going to my appointments
Google
3.0/5
Sep 23, 2020
Google Ideal Image Orem
Happy with the results but poor communication from the office staff. Really hard to get a hold of them to schedule treatments.
Google
5.0/5
Sep 21, 2020
Google Ideal Image Orem
If you're interested in laser hair removal, Ideal Image is a great choice because according to others I've known to do laser hair surgery somewhere else, it costs more by the square inch, whereas Ideal Image just has you pay by part of the body, no matter how many square inches it is. The NP I had was really nice, and willing to take breaks and go at my speed.
Google
5.0/5
Sep 16, 2020
Google Ideal Image Orem
My NP was very personable and knowledgeable. She explained things well and made me feel comfortable.
Google
5.0/5
Aug 24, 2020
Google Ideal Image Orem
Friendly staff and very clean office. Payment plan was convenient and affordable.
Google
1.0/5
Jul 13, 2020
Google Ideal Image Orem
It is far to expensive. Even with 80% off. I don't imagine i will ever do business with ideal image. Sad but true. The staff are wonderful. Still a no go for me. It is simply not worth how much money your asking people to pay. Sorry.
Google
1.0/5
Jun 15, 2020
Google Ideal Image Orem
When I made a purchase over the weekend, I spoke to 2 different representatives and neither of them told me you were currently closed because of COVID-19. If I had known that, I would not have made a 400.00 payment until I knew you were open. I could have used that money for other things until you reopened. I feel that was so dishonest not giving me full disclosure
Google
5.0/5
May 27, 2020
Google Ideal Image Orem
Rashida was so nice
Google
1.0/5
May 26, 2020
Google Ideal Image Orem
I was SOLD a package ($1,250) under the pretense that the services wouldn't expire or at a minimum they could be all used before they would expire. It is not possible to use all the sessions before they expire based on their criteria. Ive tried 4 times to speak to a manager with NO RESPONSE. Buyer beware!
Google
1.0/5
Mar 16, 2020
Google Ideal Image Orem
I followed THEIR recommendations for CoolSculpting and they said I was the perfect candidate, worked with them for MONTHS and at the end of it absolutely NO RESULTS. Really regret listening to them. Would love to get my money back.
Google
5.0/5
Feb 15, 2020
Google Ideal Image Orem
Dr. Jill, made me feel very comfortable, and often, throughout the procedure! She also explained the procedure, complimenting me throughout, and I'm looking forward to coming back!! The office staff and receptionist were also content on being there the whole time!!!
Google
5.0/5
Dec 26, 2019
Google Ideal Image Orem
Absolutely loved my experience at this Ideal Image location! The staff was very friendly (Especially Jerica 🥰 she’s amazing!!) and made me feel very comfortable about the procedures performed. I also love the professional atmosphere and vibe in their office! Great place, would recommend to everyone looking for a professional place to get Botox or any other procedures they offer!
Google
5.0/5
Dec 18, 2019
Google Ideal Image Orem
This place is awesome! I have had the best experience with every visit whether I just need to check on pricing or when I come for an appointment. The ladies here are so helpful and very sweet! I highly recommend!
Google
5.0/5
Dec 18, 2019
Google Ideal Image Orem
I had my 4th appointment for laser hair removal of the bikini area today. I've enjoyed all of the medical staff up until this point, but today Jill was my favorite! I requested her for my next appointment because she made it go quickly, as easy as can be hoped for (it hurts, but she helped it hurt less) and she was so nice.
Google
5.0/5
Dec 5, 2019
Google Ideal Image Orem
I love ideal image! Their staff is super friendly and professional. I am always satisfied with my results. They also keep me up to date on current sales and deals. I love this place!
Google
5.0/5
Dec 5, 2019
Google Ideal Image Orem
I have had such great experiences here! They are very professional and I don’t feel like they oversold me on anything. Everything they have recommended from fillers to Botox to laser hair removal has been so awesome and was such a good experience. I chose here because they know what they are doing and aren’t a random stand up. Sometimes you do pay a little more than smaller places but I have seen some Pretty low quality results that are not worth it. I highly recommend these guys!
Google
5.0/5
Dec 5, 2019
Google Ideal Image Orem
I have been going to Ideal Image for the last 12 years and I enjoy going there because the staff is so nice and informative. Thank you ladies for all you do! I have been a customer for many years, and love how friendly and professional the staff is, and am put at ease by knowing that I am being treated by real medical professionals. The staff truly cares in making every treatment a pleasant experience, definitely customer service at its best. I have had many different treatments there and would never consider going anywhere else.
Google
5.0/5
Nov 29, 2019
Google Ideal Image Orem
I absolutely love all of the ladies at Ideal Image. They go above and beyond to make sure you have the best experience and treatment possible. I would recommend laser hair removal to everyone! I had amazing results after just a few treatments. So worth it!
Google
4.0/5
Nov 1, 2019
Google Ideal Image Orem
I've been meaning to leave this review forever! But I have really appreciated the effort on Ideal Images part to make the bad parts of my experience right and produce the most amazing results. I am still having laser hair removal done and let me say the nursing staff and management are fantastic. Danyale B. is so professional, informative, and does the treatment in a very specific way to ensure the least amount of pain. She has unbelievable attention to detail. Maggy, the manager, once I was able to talk to her, really went kept her word on promises made which meant the world to me. Beyond the sour experience at first with customer service and paperwork, I think I would still recommend this to my friends, I'd just caution on being thorough is all. I have only had 5 treatments done but am basically hairless in half of my treatment areas. My under arms, HAIRLESS. Loving this so much.
Google
1.0/5
Oct 14, 2019
Google Ideal Image Orem
Prices are not competitive in the market. Would not recommend.
Google
5.0/5
Oct 10, 2019
Google Ideal Image Orem
Really good experience with the customer service.
Google
1.0/5
Sep 3, 2019
Google Ideal Image Orem
Update : STILL WAITING TO BE CONTACTED. I've been waiting since April and nothing. All they want is to screw me over . I've been waiting for months for the lady they said was going to contact me. To contact me. I wrote a review before but was made to take it down. I did it for the lady that works there, she's nice . But I would not trust this buissness. Consulted other places after and people that go to other places. And IT SHOULD NOT HURT this bad to do laser hair removal. Other places have updated matchines. In only I could show you how sweaty and uncomfortable and STRESSFUL. the experience was for me and my friend. It's been a nightmare. I want to cry and tell my younger self to never sign that contract. Which by the way, they gave me a copy of the contract and I can't even read half because the ink was out. So...just shop around. There are other places that won't trap you like this. this place is discussing and unsanatary.
Google
5.0/5
Aug 21, 2019
Google Ideal Image Orem
It was great. Love everyone there!
Google
5.0/5
Jul 13, 2019
Google Ideal Image Orem
They have the best staff. Everyone is so kind and friendly and always wanting to know how they can make the visit better. I love going here for all my laser hair removal services! I would definitely recommend going there for any services available.
Google
5.0/5
Jul 11, 2019
Google Ideal Image Orem
Will discuss everything thoroughly so that you understand
Google
5.0/5
Jul 11, 2019
Google Ideal Image Orem
Wonderful staff and Danielle the best!
Google
5.0/5
Jun 13, 2019
Google Ideal Image Orem
Clean and professional. Staff is great
Google
3.0/5
May 20, 2019
Google Ideal Image Orem
The last time I came I was late because of traffic. They made me wait 15 minutes just in case another person showed up- when I only had a 20 minute appointment. If they had checked with me about what I was getting done, it would have been very obvious. If the other person had showed up they would have made me wait until after that other persons appointment. That is not okay. Luckily, the other person didn't show up on time, but I was appalled at how much time they wasted having me wait rather than just getting my treatment done. I also really want to know if I was straight up lied to about the laser being stronger and more permanent than other med spas that don't use nurses. I have many people tell me there is not difference other than getting charged a lot more. But I was told very specifically that I would be getting a higher strength of laser which would mean more permanent results. If this was a lie, I think that should be known.
Google
4.0/5
May 17, 2019
Google Ideal Image Orem
Very friendly staff. The treatments have worked wonders for me!
Google
5.0/5
Apr 2, 2019
Google Ideal Image Orem
I love the service and the specialized treatments given. I have enjoyed the lasting results, I have not shaved my legs, armpits, and bikini line in five years.... Smoothness throughout... I love it... Now doing a BBL and loving the results of clearer skin on my face... I would recommend Idea Image above other business in that realm.
Google
1.0/5
Mar 26, 2019
Google Ideal Image Orem
They won't list their pricing cuz it's ridiculously high, I called and was told they often can do full body packages Laser hair removal for around 99$ month, so I make an appointment, for an 18 month treatment plan they want $27'000 she says it permanent removed your hair, so I ask why do you offer touch up if it's permanent, well your blah blah some hairs will come back . They are probably a great service if you want to pay 23,000 more than competitors.
Google
5.0/5
Feb 9, 2019
Google Ideal Image Orem
The experience is truly magic. When the results happen you will be so happy that you chose the expensive option! I know 9 treatments seems like a lot but the best part is you receive lifetime membership. What that means is when you’re done with all 9 sessions if you have any hairs that do come back. You can pay a flat rate fee to touch them up whenever, even if it’s years from now. My lower legs and Brazilian are hair free and it saves me so much time!! I love their medical team so much! All of them are true professionals and will get you through each treatment with such care and respect. I have been going to Ideal Image for years and have loved all my treatments that I have had done. I have had Coolsculpting, Laser Hair Removal, Injections, BBL and Ultherapy. And love my results so much! Also what I love about Ideal Image is that you can transfer your records if you ever move to a different state because they have over 136 locations here in the US. The office staff will help you with getting a package set up that is beneficial for you and scheduling staff will be there to get you set up with appointments and they are so sweet! You will love getting your coffee or tea and water every time you come in because the staff wants you feel refreshed before your treatments! I have loved all my experiences here at Ideal Image! I couldn’t picture going somewhere else even if the location is prettier inside because I know I have a team that really cares about me and had made me more confident in my own skin. Thank you to the Orem girls, you all are amazing!
Google
5.0/5
Jan 24, 2019
Google Ideal Image Orem
Love the staff at this location!
Google
5.0/5
Jan 22, 2019
Google Ideal Image Orem
Great service, friendly staff, and clean facility. I am very satisfied with the services I received. I'll definitely be coming back!
Google
5.0/5
Jan 22, 2019
Google Ideal Image Orem
What an amazing facility! The front desk staff is very helpful and friendly. It has a clean professional atmosphere. The NP Danyale is extremely knowledgeable and professional. I have seen fantastic results from a single laser hair removal treatment and am looking forward to additional! The treatment rooms are clean and comfortable. Ideal image is highly recommended!
Google
5.0/5
Jan 17, 2019
Google Ideal Image Orem
Great experience at Ideal Image! Professional and friendly staff! My treatment provider, Jill, is excellent! and Esther is very helpful!
Google
1.0/5
Jan 9, 2019
Google Ideal Image Orem
Worst experience ever...I do not recommend 👎👎👎👎👎👎👎👎
Google
5.0/5
Dec 20, 2018
Google Ideal Image Orem
Laser hair removal has been very good so far and Im not even finished with all treatments. The staff is amazing, very happy & friendly, easy to talk to. I haven't had any issues at all with the treatments or the staff.
Google
4.0/5
Dec 18, 2018
Google Ideal Image Orem
I bought lazer hair removal for my bikini and brazilian area from Ideal Image. The first thing I'll say is it's SUPER expensive. $3,000 for that ONE AREA (and that was with a supposed sale). Their sales lady was extremely high pressure, and I wish I had just walked out and found a better deal somewhere else. But the treatments themselves have been great and I'm happy with the hair reduction so far. Most of the nurses there are really great. I've had 5 or 6 treatments and it's probably 60% reduction of hair in the area.
Google
1.0/5
Dec 17, 2018
Google Ideal Image Orem
DO NOT COME HERE FOR BOTOX! Go to a professional plastic surgeon! These ladies don’t know what they’re doing! I had drooping eyebrows and eyelids for 6 months because they injected me wrong! Totally traumatic.
Google
1.0/5
Nov 15, 2018
Google Ideal Image Orem
As an RN in this industry, I'm not new to the process needed for Botox injections. I let the scheduler know I wanted the consultation and the injections in the same day. They scheduled me for two weeks out so that their provider and injector would be there. I got to my appointment and they immediately turned me away. Saying their NP is out for 6 weeks and she has to be the one to clear me medically. Completely wasted my time. Didn't bother to call me and let me know or try to reschedule with possibly a different NP. A business should know the basics of scheduling their clients for when the service they request is available. I'll never go to Ideal Image. Two weeks waiting for absolutely nothing. They stated it's their call centers fault and took no accountability. I called Spa Trouve, talked to an injector at the actual location. Not a call center "scheduler" and have an appointment 4 days from today. Not two weeks. If you don't want your time wasted by poor management and staff that is unwilling to problem solve their own error. I wouldn't recommend Ideal a Image. 0/10 for service, management, scheduling, and overall common courtesy.
Google
5.0/5
Nov 6, 2018
Google Ideal Image Orem
Ideal Image of Orem, Utah! What more can I say, but Amazing!!! As a female growing up with hormone issues and trying to mask the fact that I had hair. hair here, hair there, hair everywhere. I even braved the idea of becoming a cosmetologist and working in the field of beauty. It was difficult to put myself out there like that, but I did it for as long as I could bare. Eventually the shame and fear of being seen with hair, was just too much to take. I had been to a few other competitor laser institutes and dermatologists, but NO help there and money wasted. I thought I was doomed to have this issue for the rest of my life, so I gave up and let it overtake me for years. My self image had gone down and I was at my worst. Then just a little under two years ago, I decided to make a change for myself, drop weight and become a healthier person body and mind. With the loss of my weight, I felt great, but I was still missing something with my happiness, HAIR, I still had the HAIR... For years I avoided mirrors, talking face to face with people, most of all I avoided myself, MYSELF(Shame). Recently I came across an advertisement for Ideal Image Hair Removal. I was skeptical, due to the many past failed treatments and loss of money. I went in for a consultation and felt this was it, this was the time, now or never again. the cost scared me to death, but I felt in my heart, it was the next step and this was the place to be. I gave it a go and am now half way through my treatments and couldn't be HAPPIER! In the few short visits with Ideal Image, my confidence, happiness, self esteem and life have completely turned around. I am no longer afraid to look in the mirror or afraid of the fear someone is staring at me\my hairy face, etc.. So I encourage all women with hormonal issues that cause excessive hair growth, who might be questioning this procedure, well i say GO FOR IT.. do it and don't look back. the team at the Orem office has been nothing but amazing. they understand my health issues and treat me with the upmost respect, when I didn't even do that for myself. Esther at the front desk is an Angel, sweetest person you will ever come across. Even my husband enjoys the conversation and atmosphere, while he waits for me. They are always willing to work with you, come any concerns and take the best care. I give Ideal Image or Orem five stars!!! I am a life long fan and will forever remain a loyal customer and friend. so Thank you Ideal Image, Thank you.
Google
5.0/5
Oct 22, 2018
Google Ideal Image Orem
I love how friendly and professional the staff is, and I’m put at ease knowing that I am being treated by real medical professionals. The staff truly cares about making every treatment a pleasant experience, definitely customer service at its best. I have Had a few treatments here and I would never consider going anywhere else.
Google
1.0/5
Oct 16, 2018
Google Ideal Image Orem
My biggest feed back is for them to be on top of scheduling. My appointment was at 6pm. I did not get called back until 6:40. Prior to going in, on the phone I asked about pricing. I was advised that I would need to go in for an exam to determine pricing. When I got called back, they gave me pricing without even examining me. They seemed like they had a pricing guide and had no intentions of an exam. I had to ask to see results of previous work they've done. There was hardly explanation and for that pricing you need to decide right then if the pricing is what you want to move forward with and pay right then.
Google
5.0/5
Oct 4, 2018
Google Ideal Image Orem
I LOVE Ideal Image! I went there to get lip injections and they turned out beautiful. There was no pain-which was huge for me since the first time I had this done somewhere else I was in a lot of pain. Also the staff is awesome. I definitely recommend them to anyone and I will continue to go there in the future!
Google
5.0/5
May 24, 2018
Google Ideal Image Orem
The ladies here are very kind and professional. They have looked out for my well being since I began working with them and they have been very gracious to answer all of my questions.
Google
5.0/5
May 17, 2018
Google Ideal Image Orem
Jill and Esther at ideal image have been so helpful through out all my appointments and have made sure I am properly taken care of. I have seen amazing results because of them. If you're looking for optimal results, I recommend them. Could not have asked for a better team.
Google
5.0/5
Apr 25, 2018
Google Ideal Image Orem
I have loved my experience with Ideal Image in Orem. Everyone there is so kind and professional. They are all so knowledgeable and informative. I couldn’t be happier with my Kybella treatments, it’s been SO worth it!
Google
3.0/5
Apr 25, 2018
Google Ideal Image Orem
I have LOVED the ladies at Ideal Image in Orem. They are always so accommodating and helpful. They truly try to get you the best results... Especially Jill & Ester!! The only reason for 3 and not 5 stars is due to my lack of results- I’ve completed 9 treatments and haven’t seen much hair reduction. What I understand is that my results are rare, so I still recommend it!
Google
5.0/5
Mar 27, 2018
Google Ideal Image Orem
I am so glad that I finally decided to this! The entire staff is very professional and compassionate. I felt comfortable from the start! Don't be intimidated, just get it taken care of! I've been doing laser hair removal and BBL since October. The results are amazing!! It is a bit of a commitment time wise, but you can see results immediately!
Google
5.0/5
Mar 26, 2018
Google Ideal Image Orem
So, I was pretty hesitant at first but as the weeks and then months passed, I noticed that my stomach started becoming tighter and flatter 🙂 Own diet and exercise only makes it better. It was definitely worth the investment!!!
Google
5.0/5
Mar 2, 2018
Google Ideal Image Orem
Jill is amazing! Went in for a laser treatment on my bikini line. So friendly and the results amazing!
Google
5.0/5
Feb 20, 2018
Google Ideal Image Orem
As a guy I never thought I go to a place like this. But I had some serious bags coming in under my eyes in and I didn't want to look like I was tired all the time. As soon as I walked in I was greeted by Steffanie, who treated me like I was part of family, and answered all of the basic questions that I had and helped me get started. I was then able to talk to the treatment provider who was extremely nice and outgoing and put my fears about the procedure at ease. She was conservative in her approach which I greatly appreciated, because I wanted to look as natural as possible. I will definitely go again in the future. I can't recommend this place enough.
Google
5.0/5
Oct 18, 2017
Google Ideal Image Orem
I had an AMAZING EXPERIENCE. Specifically, I would like to thank Esther for her natural ability to inspire confidence with her broad knowledge and genuine approach. If you go ask for Kate, she will make you enjoy the entire experience, she is adorable and puts you at incredible ease. She REALLY knows her stuff as well. I'll never go anywhere else. I look Soooooooo GOOD you would not even......
Google
5.0/5
Jul 13, 2017
Google Ideal Image Orem
The staff at the Orem Ideal Image is absolutely amazing! They really make you feel comfortable and taken care of. And the treatment really works!! I have seen the best results and couldn't have asked for a better experience! Thank you ladies!
Google
5.0/5
Jul 11, 2017
Google Ideal Image Orem
Esther is amazing, I'm called and reminded about my appointment every two weeks before my treatment, she is very flexible with scheduling and a delight to talk to on the phone and even more so in person ! The lead sales lady was so nice and reassuring during my initial meetings and interest in laser hair removal , I just HAD to do it! My visits are generally very quick ( walk in walk out ) unless of course I wanna stay and chat. The treatment itself goes by with a ZAP! I am so happy with the results ! I have an 90 % loss of black hairs under my arms after 6 treatments ! The results where immediate !!!! After the first one ! The facility is clean and easy to get to located in the Orem mall on the east side by RC Willy. They have complimentary tea or coffee or hot cocoa in those cold winter months and nice cold bottles of water in the summer. I've walked away with gift bags and coupons which I love ! The minimum payments are EXTREEMLY reasonable ! Especially considering the quality of body treatment, professionalism and care that are received ! You will love this location. You will love the staff ladies ! And most of all the FANTASTIC results from IDEAL IMAGE !
Google
1.0/5
Jun 3, 2017
Google Ideal Image Orem
This place in a scam. I've had laser done before and I always see results after 1 or 2 treatments, but this place is awful. I feel like they use different settings or lasers so that you have to keep coming back and paying them to not see results. They gave me a price of $2,000 for just my chin yet they didn't even laser the parts of my chin that actually had hair, they claim that they have a guideline they have to follow and they laser specific areas whether it has hair or not, and to make things worse, after 3 treatments spaced over 6 weeks apart, the hair was exactly the same. Anyone who has ever had laser knows that the face should be spaced 4 weeks apart until the hair slows down then you space out the appointments 5 or 6 weeks apart. So I stopped paying them, blocked their payments, and their phone calls. I went over to simplicity laser and the exact same area was only $79 for 8 treatments spaced 4 weeks apart and they laser the area where there is actually hair and after 4 treatments I had 60% hair reduction. So my advice is go to simplicity and don't give ideal image a single penny.
Google
3.0/5
May 31, 2017
Google Ideal Image Orem
I have had great results with the laser hair removal. I had one last treatment I had been trying get my last apt in-which has proved to be difficult with my family duties, and getting in before my skin sees the sun. I finally scheduled my last treatment. Living an hour away has it's challenges and my babysitter fell through last minute so I ended up bring my 4 year old with me. Upon arrival I explained my predicament to the 2 receptionists who didn't seem bothered at all with the situation of my son watch a show while I get my treatment. I was 10 minutes early and took him to the bathroom. The receptionist gave me something to fill out and update my situation. After I had been there 20 minutes, a 3rd lady comes out and tells me they won't be able to treat me because I am not allowed to have a kid there, in waiting room or anything. While I understand the policy and the liability reasons, I was upset the 2 receptionists said nothing about it to me, allowing me to be there 20 min. I don't know if they were embarrassed or what but I am sure they were aware of the policy...they said they could reschedule-but the way they handled the situation brought me great embarrassment and I will not be going back. They have lost a client. I know I was the idiot for not asking first if I could have my son there, but letting me be there and finally saying something 20 min later is unacceptable. All they could have said was that the policy was no minors and if there were any questions refer to a manager. Bad customer treatment
Google
1.0/5
May 16, 2017
Google Ideal Image Orem
I love the nurses and the atmosphere that Ideal Image has. However, I am DEEPLY disappointed on how the business portion is ran. When we first signed up, I noticed that it said only 9 treatments. This was a huge concern for me, because I was unsure if that was enough treatments to get rid of all the hair in the areas being treated. The sales person said if it wasnt enough, that there were extended treatments and I wouldn't have to pay. Well folks, they are now telling me that the woman who helped me isn't there anymore and they have to go off the contract, which is designed to make me pay more out of pocket. My suggestion is to find another place that uses the same lasers and uses nurses, but guarantees to get rid of all the hair! (By the way, there are couple places like that and they are cheaper!) Yes they have great service, but they are not backing their product. I still have hair where I was told it would be gone (and it isn't red or blond hair). Tried talking to the manager and she just kept circling back to their "lifetime membership" where I have to pay more money to have done what I originally paid to have done. Ridiculous!!!!
Google
1.0/5
Mar 12, 2017
Google Ideal Image Orem
Total rip off, no results just a way to get money out of you! Total scam!!
Google
5.0/5
Mar 10, 2017
Google Ideal Image Orem
Great staff! Loving my treatments & my results 💜