Salt Lake City (Orem)

575 East University Parkway
Unit N238
Orem, Utah 84097
801-285-9171

Current Promotions

Monday 09:00am - 06:00pm
Tuesday 09:00am - 07:00pm
Wednesday 09:00am - 07:00pm
Thursday 09:00am - 07:00pm
Friday 09:00am - 06:00pm
Saturday 09:00am - 05:00pm
Sunday Closed - Closed

The Orem location made its grand opening on May 8, 2006. Our facility is centrally located at 575 East University Parkway, inside the University Mall in Orem. We are located at the southeast side of the mall. We offer state of the art laser hair removal, wrinkle relaxers like Botox, dermal fillers including Restylane & Juverderm, and Ultherapy skin tightening services to the residents of Utah County.

From Salt Lake City:
  1. Take I-15 South to the University Parkway Exit 269, merge left onto University Parkway, and continue two miles.
  2. The University Mall will be located on the left side. Ideal Image is located inside the mall on the south east corridor.
4.2/5
4.2 /5
256 Reviews

Google
5.0/5
Sep 17, 2022
Google Ideal Image Orem
Audrey was an amazing nurse, she answered all of my questions very well and she was incredible nice and professional.
Google
1.0/5
Sep 15, 2022
Google Ideal Image Orem
This is the worst customer service I have ever had. I’m trying to cancel with them and I have proof of how many times I’ve called and emailed my service representative in charge of my account. I’ve never had laser hair removal done before. I went in for one treatment and my pores were filled with pus the day after. It was painful and I didn’t want to continue the service. No one has canceled my service yet and they just keep trying to get as much money as they can from me. Do not do this service if you’ve never experienced laser hair removal before because all they will do is scam you for your money.
Google
5.0/5
Sep 14, 2022
Google Ideal Image Orem
Jill was amazing and made me feel very comfortable. She answered all the questions I had and I will be coming back for more
Google
5.0/5
Sep 13, 2022
Google Ideal Image Orem
I’ve been using Ideal Image for years. They are always professional and friendly. I’ve liked every tech I’ve ever had.
Google
5.0/5
Aug 31, 2022
Google Ideal Image Orem
Abby and Hailey at the front desk were so nice, they helped me find the building when I was lost, and greeted me like I was a friend. It was really reassuring to start the appointment out this way, set my nerves at ease to have two ladies feel so welcoming. And then Jill, who performed the procedure, was on time, professional, and detail oriented throughout the whole experience. Hands down, I felt like I made the right choice with this location and having Jill as my person through the procedure. What else can I say, 10/10.
Google
5.0/5
Aug 31, 2022
Google Ideal Image Orem
Went in for a quote and the receptionists were extremely kind and helpful
Google
5.0/5
Aug 31, 2022
Google Ideal Image Orem
I am very happy with the service I received from Ideal Image. Everyone is so friendly, especially the ladies helping in the front.
Google
5.0/5
Aug 30, 2022
Google Ideal Image Orem
They do a great job and are always super quick!
Google
1.0/5
Aug 29, 2022
Google Ideal Image Orem
She was really rude.
Google
1.0/5
Aug 26, 2022
Google Ideal Image Orem
I called and got a quote and then all of the sudden I was signing papers. They have no cancellation policy. I’m stuck with a 5k bill with no service performed. Worst place ever never please read the fine print!
Google
1.0/5
Aug 25, 2022
Google Ideal Image Orem
When i paid i said i wanted the appointment scheduled for the 20 and they said ok and someone would call me, but nobody did call and when i called to get a refund they said they dont do refund, so be careful with that, at first they’ll do anything for you to pay than after that is like nobody cares….. worse service ever!!!!! Please write “problems with ideal image” on google and you’ll see!!
Google
5.0/5
Aug 15, 2022
Google Ideal Image Orem
Lela is incredibly, friendly, knowledgeable, and professional and I’m grateful to work with her.
Google
1.0/5
Aug 8, 2022
Google Ideal Image Orem
This is the first negative review I have ever left in my life. I have never experienced such poor customer service as I have with Ideal Image. Random charges on my account for "contract extension" when the clinics had to close down because of Covid-19 and then couldn't get me in for 3 months because they were "backed up." When I have questions about my contract I get passed around because no one wants to help or knows how. Just today I've talked to 6 different reps...yes 6! The first 2 times I called, someone answered and hung up on me immediately. Nothing is transparent about the contracts, payments, sessions, or lifetime membership. They keep you confused hoping you just give up and pay the money.
Google
1.0/5
Jul 28, 2022
Google Ideal Image Orem
Customer service is terrible. It's very hard to schedule, it seems they are under staffed and that's the reason why, and that is questioning why there aren't more injectors wanting to work there 🤔 I find it weird you have to pay before getting the work done. The injector don't listen to what you really need, they make their own judgements. So really what's the point of going if you are not getting what you want. Paying for a membership really at the end is not good deal
Google
5.0/5
Jul 19, 2022
Google Ideal Image Orem
Just wanna thank Ally for such a wonderful experience! You can tell she really loves her job and she's super friendly and accommodating 🙂
Google
5.0/5
Jul 12, 2022
Google Ideal Image Orem
Awesome work! Very friendly
Google
5.0/5
Jul 11, 2022
Google Ideal Image Orem
Everyone has been so helpful and answered all of my questions. I’m incredibly happy with my result.
Google
5.0/5
Jul 11, 2022
Google Ideal Image Orem
Fantastic service. Staff is amazing and puts up with all my cheeky jokes I crack. Definitely recommend the hole service
Google
5.0/5
Jul 8, 2022
Google Ideal Image Orem
I love this company everyone is so nice and attentive and the results are awesome
Google
1.0/5
Jul 6, 2022
Google Ideal Image Orem
When i paid i said i wanted the appointment scheduled for the 20 and they said ok and someone would call me, but nobody did call and when i called to get a refund they said they dont do refund, so be careful with that, at first they’ll do anything for you to pay than after that is like nobody cares….. Edit1: worse service ever!!!!! All they want is your money… they said theyd call to work something out but here is me in the 6 call because they keeo hanging up… all they want is your money!! Please write “problems with ideal image” on google and you’ll see!!
Google
1.0/5
Jul 5, 2022
Google Ideal Image Orem
Went there and they asked to reschedule me bc someone scheduled me incorrectly. Called off work for no reason, unwelcoming, no compensation for their mistake. :/ just an inconvenience to call off work and go here just to be asked to go home. I have no compensation for this scheduling error. After this contract, I’ll never go back again.
Google
5.0/5
Jun 30, 2022
Google Ideal Image Orem
Was good, she was explaining everything I wanted know
Google
5.0/5
Jun 21, 2022
Google Ideal Image Orem
It was quick and not as painful this time and the lady that helped me was very kind and chatted with me so easily so it made the experience easier
Google
5.0/5
Jun 16, 2022
Google Ideal Image Orem
Great experience!
Google
5.0/5
Jun 10, 2022
Google Ideal Image Orem
The staff has been amazing! Fully explaining everything, and working with me to find out what my goals and expectations are. So far I’m very happy with my service.
Google
5.0/5
Jun 10, 2022
Google Ideal Image Orem
Ally was so greatly and nice! Have been using this location for 10+ years and always great!
Google
5.0/5
Jun 10, 2022
Google Ideal Image Orem
Ally is the best!
Google
5.0/5
Jun 10, 2022
Google Ideal Image Orem
Zee did an amazing job! She made me feel super comfortable & checked in on me throughout the process as well. Amazing staff & friendly environment! Would 10/10 recommend to anyone!
Google
5.0/5
Jun 7, 2022
Google Ideal Image Orem
Allie helps me feel comfortable! The process is super nerve racking for me but with her and the ladies at the front desk I always leave feeling great
Google
1.0/5
May 25, 2022
Google Ideal Image Orem
Super rude consultation specialist. The second I told her it was too much she was very demeaning, rude and EXTREMELY PUSHY. Would never come here if that’s how they treat people.
Google
5.0/5
May 24, 2022
Google Ideal Image Orem
Super professional and friendly will definitely come back again 🥰
Google
5.0/5
May 21, 2022
Google Ideal Image Orem
Excellent customer service & phenomenal Medical Professionals!
Google
1.0/5
May 20, 2022
Google Ideal Image Orem
My sister and mom both put in thousands of dollars but their contract expired. My sister called to ask about it and the lady told her that the contracts has not and will not expire. Than she called again and another lady told her her contract has expired. She lost thousands of dollars!! She is a college student. My mom also spent thousands on cool scoping my mom called a few months after signing her contract and was told she was unable to schedule an appointment because her contract expired. They were both told the manager would call them. Fast forward several months later and no one has called. Read the full contract because my mom and sister both apparently signed a six month one. These people know what they are doing! They are conning and scamming people out of there money. Do not recommend!!
Google
5.0/5
May 17, 2022
Google Ideal Image Orem
Really fast and efficient. Super kind workers:)
Google
5.0/5
May 17, 2022
Google Ideal Image Orem
Holly did my BBL today and she was so great!! Extra time and attention all around. She’s professional, friendly and really good at her job. Jasmine (front desk) was kind and helpful
Google
5.0/5
May 11, 2022
Google Ideal Image Orem
Ideal image in Orem is amazing. Staff is always friendly and professional, and all very informative.
Google
5.0/5
May 10, 2022
Google Ideal Image Orem
Holly is the absolute best. She answers all the questions and is thorough. She's really good at distracting and talking you through things. I love her so much!
Google
5.0/5
May 4, 2022
Google Ideal Image Orem
I’ve worked with three different NP here for laser on multiple areas and they have all been so kind, personable, and professional. Would highly recommend laser treatment here to those who are considering it.
Google
5.0/5
May 3, 2022
Google Ideal Image Orem
I loved my experience. It was wonderful. I can see the difference.
Google
5.0/5
May 2, 2022
Google Ideal Image Orem
Staff is always so friendly! Very happy with the service. Thanks, Ideal!!
Google
5.0/5
May 2, 2022
Google Ideal Image Orem
Ally was amazing, she’s super sweet and easy to talk to. Made it a lot less awkward and the atmosphere comfortable.
Google
5.0/5
May 2, 2022
Google Ideal Image Orem
This place is great! Everyone is so friendly and very helpful. I have noticed major result with my laser appointment and definitely recommend to anyone interested.
Google
5.0/5
May 2, 2022
Google Ideal Image Orem
Aly is pretty cool. I always feel comfortable asking her questions. She always seems to do a very good job.
Google
5.0/5
Apr 30, 2022
Google Ideal Image Orem
Amazing staff and environment!
Google
5.0/5
Apr 27, 2022
Google Ideal Image Orem
Can I just say Holly NP in Orem is amazing!? She really went out of her way to make sure the treatment was optimal and that I would have the best results at my BBL appointment. She is great! Also, Renea RN reached out to me beforehand to make special accommodations to make sure I could make the most of my time while I was there. She is so personable. Great team! -JL
Google
5.0/5
Apr 23, 2022
Google Ideal Image Orem
Everyone here has been super nice and make me feel comfortable!
Google
1.0/5
Apr 23, 2022
Google Ideal Image Orem
Their high average on Google has got to be a manipulated campaign. Look on Yelp - they’re so poorly reviewed. Just the worst. They wanted $600 from me, over the phone, just to set an appt. “If it walks and quacks like a duck…” No way. I had another appt scheduled with a reputable provider within 5 min, 1 week earlier and much more schedule flexibility- and $100 cheaper. I’m happy to pay my balance at the appt. It’s way to aggressive to have your best interest at heart. Imagine the worst and cheesiest car-sales experience you could have, then multiply by 3. Avoid these jokers!
Google
1.0/5
Apr 22, 2022
Google Ideal Image Orem
Terrible! I purchased laser treatments and at my appointment was denied services due to possible issues and referred to visit a Derm dr before moving forward. I was also told that with a Dr note I could get a refund. The provider was spot on with laser not being great option for my skin. Then I emailed them with a dr note for the refund they thanked me for the note and said they begin processing that refund. Fast forward 50+ days later and I can’t get anyone to accept my call. I email Alexandra (whoever that is) with no response. I’ve sat on hold waiting to speak with her and a manager for over an hour. As of now… I still can’t get anyone to talk to me or respond to my email. Ideal Image will make it impossible to get a refund even when you follow their policy. Update- I refused to hang up with customer service until I spoke with a manager (was on hold for 53 minutes before getting someone). My refund is processing (again) and should see my funds 3-7 business day. MAN! That was a lot of unnecessary work.
Google
5.0/5
Apr 22, 2022
Google Ideal Image Orem
This place is amazing and the staff are always so friendly. I highly recommend this place for hair removal.
Google
5.0/5
Apr 21, 2022
Google Ideal Image Orem
Awesome people awesome service! Very helpful 🙂
Google
5.0/5
Apr 21, 2022
Google Ideal Image Orem
Had amazing service!! Thank you,Ally .... 💙
Google
3.0/5
Apr 17, 2022
Google Ideal Image Orem
They were very friendly and so professional. But My first experience with Coolscupting they did my flanks. For about 3 weeks I had muscle spasms in that area. I wasn't sure if that was a normal side effect. I did not see much of a difference from the treatment, which is fine. But in the second round, I went to West Jordan location. They placed the treatment more on an area that had more fatty tissue than the first treatment. I have had no muscle spams and it seems more like the normal side effects that you hear of.
Google
5.0/5
Apr 13, 2022
Google Ideal Image Orem
Have only had a couple treatments but have had a good experience both times. Facility is clean and staff is friendly and professional.
Google
5.0/5
Mar 29, 2022
Google Ideal Image Orem
Best place ever! The staff is so amazing.
Google
5.0/5
Mar 18, 2022
Google Ideal Image Orem
Rebecca does an amazing job and helps out with the torturing process go a ton smoother then what it could be! Thank you! Great all around experiences.
Google
5.0/5
Mar 17, 2022
Google Ideal Image Orem
great and the provider were awesome
Google
5.0/5
Mar 17, 2022
Google Ideal Image Orem
I’ve seen such great results from coming here. The employees always make me feel comfortable & taken care of which is also a huge plus!
Google
5.0/5
Mar 17, 2022
Google Ideal Image Orem
Great service!
Google
5.0/5
Mar 7, 2022
Google Ideal Image Orem
Was a great experience Holly was very considerate and thorough. This was my 5th visit for laser hair removal and I am already having amazing results
Google
5.0/5
Mar 4, 2022
Google Ideal Image Orem
Great experience! The staff were so friendly and the proceedure was fast and with very little discomfort!
Google
5.0/5
Feb 25, 2022
Google Ideal Image Orem
Rebecca is amazing!! So personable and kind. Always so happy! She is great at her job. Daniel was also great and professional while scheduling my next appointment.
Google
5.0/5
Feb 25, 2022
Google Ideal Image Orem
I just had my first laser hair removal treatment and it was great, Rachel was very knowledgeable and made me super comfortable definitely happy with my experience!
Google
5.0/5
Feb 24, 2022
Google Ideal Image Orem
First time here and Ally was amazing! She made me feel super comfortable and was super friendly.
Google
5.0/5
Feb 21, 2022
Google Ideal Image Orem
Nice customer service 🙂
Google
5.0/5
Feb 17, 2022
Google Ideal Image Orem
The attention is really great!
Google
5.0/5
Feb 17, 2022
Google Ideal Image Orem
I loved that the consultation was virtual so that I didn't have to take out a lot of time for it! Nadia was great at making me feel at ease and answering all of my questions.
Google
5.0/5
Feb 17, 2022
Google Ideal Image Orem
Ali was awesome! Great service, friendly and quickly answer questions and concerns
Google
5.0/5
Feb 15, 2022
Google Ideal Image Orem
Holly was awesome!!! I highly recommend doing this for yourself! They are so sweet and honest!
Google
1.0/5
Feb 11, 2022
Google Ideal Image Orem
Worst experience of my life. They don’t tell you all the details -try to get as much money out of you even though they are “giving you 80% off.” Scheduling appointments is a nightmare. Expect to have appointments scheduled on a day they are not even open and the appointment being postponed 8 weeks after already waiting 8 weeks. They don’t update you on how many sessions you have been to which is when they start charging you more money. Also, results will most likely not happen within the sessions that you buy into for their great deal. You’ll need more. They will listen to your complaints but won’t do anything about it. I’ve never posted a review but this one deserves it. I would like to have my mind changed about this place but so they haven’t done anything to make my experience better, so here we are. Go anywhere else but this place. I thought their expertise and history would be worth the investment, and I was wrong. Don’t make the same mistake I did.
Google
4.0/5
Feb 7, 2022
Google Ideal Image Orem
Rebecca was awesome! I really appreciated her patience and understanding. She did her best to keep me comfortable and she was very knowledgeable about the procedure.
Google
3.0/5
Jan 31, 2022
Google Ideal Image Orem
The staff are really friendly and professional. I just didn't notice any results even after 5 months.
Google
5.0/5
Jan 29, 2022
Google Ideal Image Orem
They are SO good at giving you exactly what you ask for and very thorough with my laser treatments 🙂 100% satisfied.
Google
5.0/5
Jan 29, 2022
Google Ideal Image Orem
Awesome experience! The staff is always kind and professional. I’ve always felt very comfortable. Holly is fantastic!
Google
1.0/5
Jan 28, 2022
Google Ideal Image Orem
I have been calling since December to get a refund on my remaining sessions. I keep getting excuses. The manager or the clinic has to call me to reimburse me. It's almost February and no one has called me back and I have been calling weekly to get an answer. I would never recommend ideal image to anybody. The machines consistently break down. You are rescheduled without even being notified. It is a very non-professional staff.
Google
5.0/5
Jan 27, 2022
Google Ideal Image Orem
Getting laser hair removal on my neck (front and back) has hurt but is so worth it!
Google
1.0/5
Jan 27, 2022
Google Ideal Image Orem
I spoke to someone over the phone about converting my treatment payment into a gift card because I never received any treatments and told that I couldn't get a refund. They told me they shouldn't have any problem doing that but had to speak to someone else to get it done since they couldn't do it themselves. No one ever got back to me about it.
Google
5.0/5
Jan 26, 2022
Google Ideal Image Orem
Great visit- all of my questions were answered and she has a gently tough so it was relatively painless with the injections.
Google
5.0/5
Jan 22, 2022
Google Ideal Image Orem
Ally & Myra were great!
Google
1.0/5
Jan 20, 2022
Google Ideal Image Orem
Horrible service, all of your employees say something different, I’m not satisfied with my laser hair removal because of problems you had with the machines multiple times and you were also closed during covid, your customer service is mediocre at best, I dont want to hear from you again Save your time, money and patience, don’t come here.
Google
5.0/5
Jan 18, 2022
Google Ideal Image Orem
Holly was so nice and gentle with me. I love having her do my treatments. Thank you!
Google
5.0/5
Jan 10, 2022
Google Ideal Image Orem
Allie did my laser and she is the best! I highly recommend getting laser hair removal done here. They are always very professional, timely, and clean plus all of their technicians are just super friendly and kind. I always have a good experience whenever I go in. I would say the only downside to this clinic is that they are very busy and very scheduled out (but they are busy because they are the best laser treatment in Utah and offer the best customer service.) If you can stay on top of your calendar 6-8 weeks in advance and keep all of your appointments then you shouldn’t have any issues.
Google
5.0/5
Jan 8, 2022
Google Ideal Image Orem
I have been seeing Ally to get my touch ups treatments done and she’s great! She’s very thorough and gets them done in a relatively short amount of time so I can get on with my day. I will keep requesting her because she’s great at what she does! Also getting the treatments has been really good for my face! My hair is really thick so my skin gets really upset when the hair grows through and it ends up looking like I have permanent adult acne and it feels even worse. My skin looks so much more clear when I’m able to get my regular touch up treatments. Side note about billing: I initially bought my contract with Ideal Image back in about 2013 at a different location and there have been some challenges with this aspect of working with Ideal Image. Since I’ve done with the original contract and just doing touch ups as needed for quite a while, at one point I was told my touch up appointment pricing was going to almost double! This as well as an unsatisfactory session where the person didn’t do a great job getting all of the hair, this pricing issue kept me from scheduling a touch up for about a year. It took quite a lot of back and forth and a lot of leg work on my end to get this corrected to what it should be. The area manager was finally able to help me get it corrected but it sounds like they still have to override the system for every appointment I have. At least hopefully it’s fixed now.
Google
5.0/5
Jan 5, 2022
Google Ideal Image Orem
Holly is awesome. I went to her for my first Ultherapy appointment, she was so fun, kind, and easy to talk to. She explained everything perfectly and put all of my fears to rest. 10/10 would recommend!
Google
1.0/5
Jan 5, 2022
Google Ideal Image Orem
The assessment over zoom was not effective. They said I was a great candidate right away. I then started being charged monthly payments in September even though I didn't have coolsculpting done until October. When I arrived in October, they told me I didn't have much fat under my chin... but they'd give it their best shot. It was too late any way since i was already making monthly payments... which is stupid. They also said I couldn't come back for a follow up visit unless I paid another $1,200.
Google
1.0/5
Jan 1, 2022
Google Ideal Image Orem
I have marks all over my leg because I was burned from the laser. So far they aren’t going away. I’ve even started tanning to see if it will help and so far that’s not working either. What’s the point of having no hair if you don’t want to show your legs anymore because of circle marks all over your legs?
Google
1.0/5
Dec 28, 2021
Google Ideal Image Orem
I tried to cancel all of my treatments after my initial appointment was cancelled due to my specialist supposedly calling out sick from "Covid" and you weren't able to get me rescheduled me for months. If you don't cancel all of my treatments and refund all of my money, I will continue to expose your scam all over social media until the day I die.
Google
1.0/5
Dec 27, 2021
Google Ideal Image Orem
All the time some body cancel my appointments
Google
5.0/5
Dec 22, 2021
Google Ideal Image Orem
I just finished my last laser hair removal treatment with Jill, I highly recommend. She was super thorough and professional. Overall I am very satisfied with my results.
Google
2.0/5
Dec 13, 2021
Google Ideal Image Orem
Everything with my procedure was excellent, the ladies where super friendly and nice. My only concern has to do with my price increase, I thought I had a locked in price for touch ups. I had always been charged $25 and this time it was $35 for my lip.
Google
5.0/5
Dec 13, 2021
Google Ideal Image Orem
Holly was A-MAY-ZING!! I love working with her. I’m having my full bikini and underarms done and she has been nothing but gentle and thorough. My results are also very impressive! 90% hair removal is such a godsend. I didn’t realize how good it would feel to have nothing, and now I’m kicking myself that I didn’t do this sooner!! Love Holly and the staff. They’re so helpful, welcoming, and inviting. Get to IdealImage fast. You won’t regret it!!
Google
1.0/5
Dec 9, 2021
Google Ideal Image Orem
I want to start off saying the providers are kind and helpful. The business side of things is horribly organized. I already struggled with how much the contract costs outright, but then there is a time limit without the guaranteed number of treatments within it. I have been extremely diligent to abide by every safety guideline to ensure I could receive treatments as often as instructed by my providers. However, having issues with the front desk and how my treatments are scheduled has set me WAY behind what I anticipated. I have had THREE different types of scheduling issues. First, they only permitted me a 30 minute “grace period” to confirm my appointment before they cancelled it! They left me a confirmation message on my voicemail when they called for one of my appointments. I returned the call less than 30 minutes later, they had already cancelled my treatment (booked 8 weeks in advance) and given the time to someone else! Secondly, I have a favorite provider at this center whom I request I always be scheduled with. I would be told “alrighty, you’re scheduled with Holly,” and then, when I would call in to confirm my appointment (because I don’t trust waiting for them to call me anymore), my treatment was always with a different provider with zero communication about the change. I would not drive the extra hour and a half to this location if I knew it wasn’t even going to be with the provider I had chosen. Third, I had an appointment that I, again, booked 8 weeks in advance, that was cancelled at the last minute and pushed nearly six weeks later. I had confirmed my appointment, and they cancelled it the DAY before because the provider went on maternity leave, which is professionally planned out months in advance. Even with the expectation of leave they did not prepare with backup coverage for the center and it STILL wasn’t scheduled with Holly who I had originally been scheduled with. Double whammy. When I actually can be scheduled and get into the center, the service is amazing. However, these recurrent scheduling issues that have not been addressed nor improved has deterred me from additional contracts that I was considering purchasing because of the fear that these issues continue to occur regardless of my repeated efforts of communication. I won’t even get all of the treatments I was supposed to because the scheduling is conveniently planned to push back my sessions and tick down the days to contract expiration.
Google
5.0/5
Dec 4, 2021
Google Ideal Image Orem
Thank you for going above and beyond for me Holly! The result from my cool sculpting were amazing and I was treated like royalty!!! Thank you thank 🙏 will be back for second round for sure and will recommend!!!
Google
5.0/5
Nov 30, 2021
Google Ideal Image Orem
The best!
Google
5.0/5
Nov 30, 2021
Google Ideal Image Orem
i went for a touch up, i visited the Orem location this time as i was going to west Jordan before. All i can say is that both locations have been nothing but friendly and extremely professional. Holly at the Orem location for my touch up was amazing. great job guys thank you and keep it up
Google
5.0/5
Nov 29, 2021
Google Ideal Image Orem
From start to finish I was taken care of and had a wonderful experience! The front desk welcomed me and answered the questions I had. Ally took great care of me and helped walk me through every step! It looks great! she did such a good job I had very minimal swelling and hardly any pain at all!
Google
5.0/5
Nov 26, 2021
Google Ideal Image Orem
Rebecca is so amazing makes me feel so welcome when I go and do my laser highly recommend seeing her! She’s the best!
Google
1.0/5
Nov 23, 2021
Google Ideal Image Orem
They burned my face and now cancel all my appointments. If you can run the other way! Also customer service sucks! Laughing at someone’s frustration is not professional.
Google
5.0/5
Nov 17, 2021
Google Ideal Image Orem
Great laser hair removal! I have been receiving treatments for 11 months and the results are amazing! Holly is so kind and professional!
Google
4.0/5
Nov 3, 2021
Google Ideal Image Orem
I have enjoyed working with Allie these last few months. She’s professional, kind and knowledgeable about laser hair removal. I do appreciate that when I call they are very responsive to my concerns. I have enjoyed my experience for the most part at Ideal Image. My only complaint would be scheduling. They’ve cancelled last min or schedules we’re unavailable for the next booking period. It has gotten better the last two months.
Google
5.0/5
Nov 2, 2021
Google Ideal Image Orem
Messed around with cheap laser hair removal in the past, the lasers just didn't work and were a waste of time. Ideal image's equipment is the real deal. Their staff is always very professional and nice. I got in on a flexible price when I was a collage student that I could pay in affordable installments. I would recommend Ideal Image for laser hair removal and I intend to get life long touch ups here.