Salt Lake City (West Jordan)

7818 South Redwood Road
West Jordan, Utah 84088
801-590-0499

CURRENT PROMOTIONS

Sun 10:00am - 5:00pm
Mon 8:00am - 6:00pm
Tue 8:00am - 8:00pm
Wed 8:00am - 8:00pm
Thu 8:00am - 8:00pm
Fri 8:00am - 6:00pm
Sat 8:00am - 5:00pm

The West Jordan Utah clinic is centrally located in the Salt Lake Valley with easy access from Interstate 15 and 215 (Belt Route) freeways. We opened on January 16th, 2006 to a warm reception by local businesses and consumers. We offer state of the art laser hair removal services to the residents of the greater Salt Lake Valley.

Take I-15 South to 7200 South exit. Turn right and follow 7200 approximately 2 miles to Redwood Road. Turn left and proceed 6 blocks south to the intersection of 7800 South. We are located next to Gold’s Gym.

From Utah County:
  1. Take I-15 North to the 9000 South exit.
  2. Turn left (west) under the freeway and proceed approximately 2 miles to Redwood Road.
  3. Turn right and drive 12 blocks north to the intersection of 7800 South and Redwood Road.
  4. We are located next to Gold’s Gym in the Jordan Square shopping Center.
3.8/5
3.8 /5
249 Reviews

Google
5.0/5
Jul 27, 2021
Google Ideal Image West Jordan
Kylie was AMAZING! She was so helpful and solved issues I've been having for months within one call and got me in the same day!
Google
1.0/5
Jul 20, 2021
Google Ideal Image West Jordan
Purchased laser hair removal for my daughter after it was prescribed by a dermatologist to deal with a skin condition. I spent thousands of dollars on a package that supposedly included 10 visits over an extended period and 5 free touch-up appointments. After 9 visits she was told she was done and any additional appointments would cost extra. The truncated treatment was ineffective. She has contacted Ideal Image several times about this and has either received no response or has been told that she is welcome to schedule touch-up appointments for an additional charge after never finishing the treatments I paid for. Thousands of dollars on ineffective, incomplete treatments and lousy customer service. Absolutely will not recommend Ideal Image to anyone. Considering legal action. Response to the owner: This is the same thing I have been told before when I have complained, and no one has ever contacted me to address my concerns. My daughter was told that she was an ideal candidate for laser hair removal when we purchased her treatments, but her hair has all come back. Maybe because the treatments weren't finished? I don't know the reason for that, but every time I have tried to talk to anyone at Ideal Image about it (in person, emails and phone calls aren't returned) I'm told I can schedule a follow-up for an additional charge. Why would I pay more when the treatments I already paid for haven't been completed and didn't work?
Google
5.0/5
Jul 19, 2021
Google Ideal Image West Jordan
Calen was amazing😁 He explained what to expect during the Ultherapy procedure a during really took the time to make sure I was doing okay. I definitely know where I will be having my treatments from now on👍🤩
Google
5.0/5
Jul 19, 2021
Google Ideal Image West Jordan
Very friendly staff. My nurse was really professional and friend
Google
1.0/5
Jul 12, 2021
Google Ideal Image West Jordan
Laurie, the sales rep that we spoke to became very visibly disappointed when we said we would not be setting up an appointment and making a payment on that same day. We literally just called to get a price quote, but when we said we didn't want to schedule right now, Laurie just abruptly asked if there was anything else she could answer and then ended the call, as if she didn't see any hope in us anymore. I mean, I get it - I used to work in sales and I know how it goes. First they get you to open up with meaningless small talk when you just want to get to the point. Then they make it seem as if they give you a huge discount when it reality it's most likely the price all along, just to entice you. You would think someone trying to sell something would know a little bit more about facial expressions and tone of voice For those reasons, we will not be choosing Ideal Image.
Google
5.0/5
Jun 30, 2021
Google Ideal Image West Jordan
Always amazing the ladies that help me are pleasant and very personable.
Google
5.0/5
Jun 30, 2021
Google Ideal Image West Jordan
Calen was so great and let me know what to expect before, during and after the procedure. It was a great experience!
Google
5.0/5
Jun 30, 2021
Google Ideal Image West Jordan
Great staff and overall experience, definitely recommend!
Google
5.0/5
Jun 20, 2021
Google Ideal Image West Jordan
I just received laser hair removal from Ally. She was very professional, thorough and efficient.
Google
5.0/5
Jun 17, 2021
Google Ideal Image West Jordan
This is my second time going to Ideal image and I can say that the staff is very professional and friendly. Communication about the procedure, what to expect, and understanding of the time frame for full results was excellent. They do everything they can to keep you comfortable. Thrilled with results I have had. Very positive experience!
Google
5.0/5
Jun 17, 2021
Google Ideal Image West Jordan
I had the best experience at the West Valley location! I was welcomed in a friendly, professional way, and Bree was so helpful and kind getting me set up. Calen did an amazing job with the Ultherapy treatment!! I felt comfortable and so cared for. He explained the procedure thoroughly so I knew what to expect, so I wasn’t nervous at all. I am SO excited about the results!! I will definitely be back!! Thank you!!!
Google
5.0/5
Jun 12, 2021
Google Ideal Image West Jordan
Definitely recommend! Did the BBL treatment and my skin looks great. Staff was nice and explained why and what they were doing every step of the way which really helped since it was my first time doing a procedure like that. They only employ medical professionals and it's obvious they know a lot. Place was clean, no wait time, I was in out very quickly. Also the manager, Michael, was super cute and friendly. Will definitely be back!
Google
5.0/5
Jun 10, 2021
Google Ideal Image West Jordan
I've gotten a BBL with Kalen and had botox and have had great experiences with everyone! I will definitely continue seeing them for these services in the future!
Google
5.0/5
Jun 4, 2021
Google Ideal Image West Jordan
Best experience I’ve had so far
Google
1.0/5
Jun 1, 2021
Google Ideal Image West Jordan
Frequently cancels on your scheduled appointments. The thing that got me the most was that they cancelled on my last appointment prior to my wedding. They were unapologetic and the secretary roller her eyes when she said most people stop at only 9 appointments even though they pay for 15 and I asked why they wouldn’t just finish out their appointments to make the hair loss last longer. I felt like after they cancelled my original appointment, had me race down the day they called to try to make the only appointment they had for me prior to my wedding which I didn’t make in time because of traffic even though I called beforehand to let them know traffic was really bad, I felt I that I was treated as if I was the one being difficult even though I didn’t complain or anything just was sad I didn’t get to do it. If they didn’t already make me pay beforehand I would not come back to this place. Huge waste of money. Don’t do it.
Google
5.0/5
May 31, 2021
Google Ideal Image West Jordan
Where do I even begin?? I had such an amazing experience. Bree at the front desk was so welcoming and helpful. She helped me with pricing and answered all my questions! It was so comforting knowing that she genuinely cares about everyone who walks through those doors. Honestly, I can’t wait to go back. I’ve told all my friends, family, acquaintances about how amazing this location was. Bree and the other girl named Kylie (I think?) deserve a raise after how amazing my experience was. 10/10 would recommend, 10/10 would come back. Thank you ideal image and huge thank you to their crew for making me feel fabulous and confident again!!! 🥺♥️🙏🏾
Google
5.0/5
May 31, 2021
Google Ideal Image West Jordan
I had the great experience at the West Jordan location. I was actually a little late for my appt and was still greeted so warmly by the staff. They communicated so concise about what to expect. Which made me feel very comfortable going into my treatment. My filler was quick, painless, and my results are amazing. The people here truly care. Thats why I’ll be returning to this location.
Google
1.0/5
May 28, 2021
Google Ideal Image West Jordan
The laser hair technology is great, but the staffing (Ideal Image in West Jordan Utah) seems to overturn constantly which affects my appointments. This past appointment, Ideal Image staff called me and made me reschedule FOUR TIMES for one appointment, then when I was finally at the appointment, they had scheduled it for only half my service instead of the full. I have tried to be understanding of schedule issues that come up, but this is an ongoing problem since I started my treatment. I am paying thousands of dollars for this service, and I do not feel that the staffing or scheduling is worth that money. Poor quality management overall. I would not recommend Ideal Image because of this, regardless of the great laser hair technology.
Google
5.0/5
May 27, 2021
Google Ideal Image West Jordan
I Had a great experience! everyone is so friendly and they help you with finding what options are best for you without any pressure put on you
Google
5.0/5
May 26, 2021
Google Ideal Image West Jordan
It was great! Always a positive atmosphere.
Google
5.0/5
May 24, 2021
Google Ideal Image West Jordan
I am so happy I found ideal image in West Jordan. Stacey is top notch. I cannot say enough wonderful things about her. She is hands down ah-maz-ing!!!
Google
5.0/5
May 23, 2021
Google Ideal Image West Jordan
I had such a great experience here at Ideal Image. Michael the Area Manager checked me in and got me all set up for my facial injections. This was only my second time, and I had never been there before he made the check in a breeze and answered all of my questions. I am so happy with the cheek filler and can’t wait to go again! Highly recommend!
Google
5.0/5
May 18, 2021
Google Ideal Image West Jordan
I absolutely loved my experience at Ideal Image in West Jordan. This was my first time getting lip fillers so I was a bit nervous but the area manager was super helpful and took the time to answer all of my questions and made me feel at ease. The nurse did an excellent job on my lips and I couldn’t happier with my results. I will definitely be going back! Such a fun and welcoming environment with great people.
Google
5.0/5
May 18, 2021
Google Ideal Image West Jordan
Such amazing service! The entire staff was so welcoming & friendly. I was really nervous it was my first time getting Botox and fillers and they made me feel really comfortable explained everything in great detail ! Will definitely be returning ! Thank you for such great service.
Google
5.0/5
May 13, 2021
Google Ideal Image West Jordan
Drim was amazing, as always. Even though laser hair removal is painful, Drim is able to soothe the pain immediately after every zap. I will be returning to have Drim perform my laser hair removal treatments.
Google
5.0/5
May 11, 2021
Google Ideal Image West Jordan
I loved it. Staff was great and procedure was simple and interesting.
Google
1.0/5
May 7, 2021
Google Ideal Image West Jordan
My wife went in to have a procedure done and when she got their they told her that they could not perform the service. We paid $1,125 upfront for the service. Once she was told they could not perform the service she asked about a refund. She was told that they do not issue refunds. So basically they did not do anything and told us they are keeping the money. They did a consultation and said she was eligible. Then when she showed up to have it done they wouldn’t do it. She didn’t change her mind or cancel. How can you feel comfortable about keeping money when you are the ones who wouldn’t provide the service?
Google
1.0/5
Apr 28, 2021
Google Ideal Image West Jordan
Overcharging new customers. Coworker that has had laser hair removal got it for a 1/10 of the price that the lady doing consultation wanted to charge! Who charges 1700$ for the back of the neck??
Google
5.0/5
Apr 27, 2021
Google Ideal Image West Jordan
The nurse was really helpful and great!
Google
5.0/5
Apr 25, 2021
Google Ideal Image West Jordan
It was great. I liked everyone and they were good to me. They called the next day to see if I was OK. That was sweet, caring, and professional, I thought.
Google
5.0/5
Apr 23, 2021
Google Ideal Image West Jordan
I enjoyed the service very much. The staff at the front desk greet you so professionally and with big smiles. I am asked questions throughout my procedure, just to make sure that I don't need at break and that I am comfortable. They do not rush you in or out, making it seem as you are wasting their time. The staff is very friendly and professional.
Google
5.0/5
Apr 20, 2021
Google Ideal Image West Jordan
Ideal Image was fast and professional
Google
5.0/5
Apr 14, 2021
Google Ideal Image West Jordan
Had botox injection in my forehead yesterday. Ann did an amazing job, had no bruising the next day which I have experiencd brusing in the past from a different clinic with botox treatments. Ann walked me through every step she was doing and what to expect. Educated me on expectations from the treatment and post care instructions. I will definitely be going back for more services.
Google
5.0/5
Apr 12, 2021
Google Ideal Image West Jordan
I am extremely happy with my experience and results from Ideal Image's Broad Band Light Therapy. I contacted them in regards to getting rid of my annoying and stubborn burst capillaries. The consultation process was easy and done through a zoom meeting. They made sure to explain what to expect at my appointment and instructions for pre and post care. At my first appointment Stacey explained what she was doing every step of the way and answered any question I had. She ensured to adjust the machine's settings based on my pain tolerance and made sure I was comfortable the entire time. Stacey is an amazing tech and made my experience top notch. After I was completely healed up, my largest capillary was completely gone with the exception of a slight amount of hyperpigmentation in that area. Overall my skin tone evened out, rosacea vanished and my burst capillaries disappeared. These results are better than I could have ever imagined. I give my thanks to Stacey and her amazing team!
Google
5.0/5
Apr 12, 2021
Google Ideal Image West Jordan
Very kind did a good job
Google
5.0/5
Apr 10, 2021
Google Ideal Image West Jordan
Shannon is amazing always helpful and friendly.
Google
5.0/5
Apr 1, 2021
Google Ideal Image West Jordan
Tammy is amazing very friendly and personable also professional.
Google
1.0/5
Mar 31, 2021
Google Ideal Image West Jordan
DONT GET THE LIFETIME MEMBERSHIP GO TO MILAN LASER INSTEAD! I was told twice over the phone the wrong info about my “Lifetime membership” they said over the phone that I only had to pay one time fee since I haven’t been in awhile and I would not have to pay that fee every I come in after that unless, I don’t come for a long time after my touch ups. For example a year or months with not booking anything at all. Come to find out that was not true and they didn’t care I was told the wrong info TWICE and just brushed it off to get me out the door. GO TO MILAN LASER they have a lifetime guarantee and will NOT charge you fees for touch ups AT ALL. I didn’t mind paying one time for my touch ups but they want to take more of your money off of you vulnerability, even though I paid them thousands and I didn’t even get the full results last time! Milan laser will do as many treatments as needed. At Milan they only do laser hair removal and are never over booked and is easy to make an appointment. I haven’t done any other treatments at Ideal image so I can’t say how they treat you with those but please do not get laser done here you are wasting your money!
Google
5.0/5
Mar 30, 2021
Google Ideal Image West Jordan
Great friendly staff, most painless treatment yet! Thanks
Google
5.0/5
Mar 25, 2021
Google Ideal Image West Jordan
The team is great and cares.
Google
5.0/5
Mar 15, 2021
Google Ideal Image West Jordan
Great staff!! Always willing to go above and beyond!
Google
5.0/5
Mar 11, 2021
Google Ideal Image West Jordan
I really love Ideal Image for laser hair removal. I bought a package previously and they did such a great job I bought another package (different areas). They are a little more expensive than other places but they are worth it! They are more organized, it's easy to make or cancel an appointment, the staff is well trained and knowledgeable. Everyone is very friendly and professional. I really loved working with Stacy at the West Jordan Clinic. She is friendly and professional. She was easy to talk to, work with and she made me feel very comfortable and welcome.
Google
2.0/5
Mar 11, 2021
Google Ideal Image West Jordan
After setting everything up for laser hair removal and having a decent experience with the first appointment, I rescheduled in office before I left after that first appointment. I show up today, to that appointment and was not on the schedule. And it’s not that I showed up on the wrong day, they did not have my appointment saved at all. I work two full time jobs, am a single parent, and don’t live necessarily close by. They can’t rebook me for over a month from now, and that just seems like such a waste of money to have poor communication and failures in the scheduling. I will be canceling my services and finding a more reliable company.
Google
5.0/5
Mar 9, 2021
Google Ideal Image West Jordan
My personal experience at Ideal Image in West Jordan was amazing. I went in to get lip fillers & I am so pleased with my results. I loved everyone that I came in contact with. Sadly I cannot remember their names to give them more credit. However, I will be going back there for my two week follow up & I will return with another review(& their names)Thank you so much 😊
Google
1.0/5
Mar 4, 2021
Google Ideal Image West Jordan
Extremely dissatisfied with the customer service at Ideal Image. My contract SPECIFICALLY states I am to receive 3 free touch-ups if, at the end of my service, I am not satisfied with the results. However, I went to West Jordan for my first touch up and they charged me $55 with absolutely no discussion. They refused to help me sort this issue! I've called West Jordan to sort it out, they gave me a customer service number, I've left several messages, and nobody is willing to help me with this. I am VERY disappointed after being a loyal customer for 2.5 years. I will NEVER use ideal image again. IDEAL IMAGE IS A SCAM.
Google
2.0/5
Mar 3, 2021
Google Ideal Image West Jordan
Horrendous customer service
Google
5.0/5
Feb 23, 2021
Google Ideal Image West Jordan
It was great!! Everyone was very nice and professional.
Google
1.0/5
Feb 23, 2021
Google Ideal Image West Jordan
If I could give Ideal Image in West Jordan UT a negative 5 stars I would! DO YOURSELF A FAVOR AND RUN THE OPPOSITE WAY! THEY ARE TERRIBLE!!!!! I have been a faithful customer for over 3 years now... and I have yet to a good experience with this office. Not to mention the turnover rate at this office is insanely high! I have only seen the same provider maybe twice in the 3-4 years I’ve been coming to this location.. and don’t get me started on the front desk- they are TERRIBLE! They constantly mess up my laser appointments by not scheduling appropriate time for treatment, resulting in me having to come back days to weeks later to get the other part of my treatment completed. I am constantly being told that my patient profile contract is expired- but then they magically find that they mixed up numbers etc. EVERYTHING FEELS DISHONEST AND SKETCHY! I wish Ideal Image could hire someone competent enough to schedule appointments, take appropriate payment and provide honest consultations. Enough is enough!!!! Anyone looking into this company- RUN THE OPPOSITE WAY! DO NOT DO BUSINESS WITH IDEAL IMAGE. I promise you that you’ll regret it!
Google
5.0/5
Feb 21, 2021
Google Ideal Image West Jordan
I always have a great experience! My ideal image consultant was so friendly and knowledgeable.
Google
5.0/5
Feb 20, 2021
Google Ideal Image West Jordan
I’ve loved coming here for treatment! Kelsey is so amazing and helpful. Knows her stuff and goes over everything to make me feel knowledgeable and comfortable. I’m always so glad when she’s the laser tech working with me.
Google
5.0/5
Feb 5, 2021
Google Ideal Image West Jordan
I was surprised to know that a physicians assistant was going to do the procedure. That made me quite happy. Also, she was very thorough and help me decide that Ultherapy was not the procedure that I should have done. We decided that BBL was the way to go with some fillers. I also joined the yearly membership. Now, I can’t wait to get things done.
Google
5.0/5
Jan 28, 2021
Google Ideal Image West Jordan
I love Ideal Image. Kelsey and the other workers there are so fun, so nice and I feel so comfortable with them. Thank you for making my experience so AMAZING.
Google
5.0/5
Jan 25, 2021
Google Ideal Image West Jordan
Shout out to Angie. Thank you for answering all of my questions and making my treatment a great experience.
Google
5.0/5
Jan 25, 2021
Google Ideal Image West Jordan
Fantastic
Google
5.0/5
Jan 20, 2021
Google Ideal Image West Jordan
The staff is on time, very professional and treated me with respect.
Google
4.0/5
Jan 20, 2021
Google Ideal Image West Jordan
The new front girls were the most helpful and kind then they have ever been in the past. My laser has always been great here but the front desk girls have not. So glad that they upgraded to better customer service.
Google
5.0/5
Jan 19, 2021
Google Ideal Image West Jordan
Ideal Image was great on my first trip, they explained everything really well and left no questions in my mind. I knew what to expect and it wasn't scary at all. They even called a few days later to make sure I was OK and to follow up on any questions that I had. They have been wonderful to work with so far and I am really excited for my second appointment.
Google
5.0/5
Jan 16, 2021
Google Ideal Image West Jordan
Ann is so awesome. I booked with her again. Her attention to detail and thoroughness are amazing. Thank You!
Google
5.0/5
Jan 15, 2021
Google Ideal Image West Jordan
Called into Ideal Image yesterday and talked to Kylie! She was so much help! Can’t wait for my appointment!!
Google
5.0/5
Jan 15, 2021
Google Ideal Image West Jordan
Very nice receptionist and nurse
Google
5.0/5
Jan 15, 2021
Google Ideal Image West Jordan
Excelent service they explain to me step by step
Google
5.0/5
Jan 14, 2021
Google Ideal Image West Jordan
Kelsey was wonderful to work with, she made it all a very comfortable experience and I would highly recommend her for treatments. Wonderful facility with very kind and welcoming staff!
Google
5.0/5
Jan 14, 2021
Google Ideal Image West Jordan
Everyone there is really nice and helpful
Google
5.0/5
Jan 14, 2021
Google Ideal Image West Jordan
Ann is so thorough with laser treatment! I’ve been to a few laser treatments here but this was first one with Ann and she really makes sure to get every centimeter of your treatment area which is great as you spend a good amount on laser hair removal so you want to make sure it’s done well each time! Ask for her!
Google
5.0/5
Jan 14, 2021
Google Ideal Image West Jordan
I spoke ta front desk girl about laser hair removal was very nice and helpful and professional! Thanks keep up the good work!..
Google
5.0/5
Jan 12, 2021
Google Ideal Image West Jordan
I always love coming to this location. Super fast getting me in and easy to work with when I need to change appointments!
Google
5.0/5
Jan 6, 2021
Google Ideal Image West Jordan
Technician was very knowledgeable and friendly.
Google
5.0/5
Dec 31, 2020
Google Ideal Image West Jordan
Great I’m very happy with my latest visit and results
Google
5.0/5
Dec 28, 2020
Google Ideal Image West Jordan
These professionals are always so kind and thorough.
Google
5.0/5
Dec 17, 2020
Google Ideal Image West Jordan
Elyse was great to work with. She was knowledgeable and super friendly. I highly recommend this place. The staff was welcoming and covid friendly.
Google
5.0/5
Dec 15, 2020
Google Ideal Image West Jordan
I’m very happy with my results! And the staff at this location are very awesome! 🙂
Google
5.0/5
Dec 12, 2020
Google Ideal Image West Jordan
It was my first time there and the staff is really friendly. When I got called in the nurse practitioner, Elyse was extremely nice and she communicated everything that was going to go on in the procedure and what to expect afterward. She answered all my questions and was very considerate of how I was feeling while in her care.
Google
5.0/5
Dec 11, 2020
Google Ideal Image West Jordan
I want to start by saying that ideal was Covid friendly I felt safe. The staff was nice. I saw RN Elyse. Lovedd her! I recommend her she made me feel comfortable and confident! Also so knowledgeable!! Happy with my results!
Google
5.0/5
Dec 10, 2020
Google Ideal Image West Jordan
I had a really good first experience with them. The provider was nice, explained everything well before the procedure and did an amazing. I will be going back in the future.
Google
5.0/5
Dec 10, 2020
Google Ideal Image West Jordan
Covid friendly and Elyse is highly qualified
Google
5.0/5
Dec 10, 2020
Google Ideal Image West Jordan
I had a great experience here! It was very clean & COVID friendly & I absolutely loved working with Elyse! Highly recommend!
Google
5.0/5
Dec 10, 2020
Google Ideal Image West Jordan
I had my appointment tonight with Kelsey and she was just the sweetest thang! Made me feel super comfortable and made my laser hair removal experience phenomenal. 10/10 would recommend! ♥️
Google
5.0/5
Dec 3, 2020
Google Ideal Image West Jordan
Great staff, all very friendly and knowledgeable about products.
Google
5.0/5
Dec 2, 2020
Google Ideal Image West Jordan
Clean, safe, and friendly. I appreciated all the extra precautions taken to keep the environment germ free and safe from COVID. The staff is extremely helpful and friendly.
Google
5.0/5
Dec 2, 2020
Google Ideal Image West Jordan
I love all the girls. They’re good at what they do and soooo nice. Kelsey is absolutely incredible. I just want to be her real life friend haha
Google
5.0/5
Nov 28, 2020
Google Ideal Image West Jordan
Kylie and Elyse were so sweet and friendly! The whole staff seemed knowledgeable and trustworthy. I’m very happy with the results of my treatment. An overall great experience!
Google
5.0/5
Nov 28, 2020
Google Ideal Image West Jordan
I’ve dealt with many med spas over the years, this place is phenomenal. From the front to the back, it’s a reliable, experienced but cost effective way to get your treatments. Highly recommend.
Google
5.0/5
Nov 28, 2020
Google Ideal Image West Jordan
I was very pleased with my experience here and will defiantly be recommending to my friends who don’t already come here for services. My skin goals were met and the friendly staff was super helpful and welcoming. Thanks Breck!
Google
5.0/5
Nov 27, 2020
Google Ideal Image West Jordan
I love ideal image! Great staff, great treatments, great results!
Google
4.0/5
Nov 24, 2020
Google Ideal Image West Jordan
I love the staff and the efficiency of the office, but it is very difficult to book an appointment. I have been on a waiting list for weeks and had difficulty solidly scheduling an appointment for services I purchased. Other than that, idealimage has been a very positive experience.
Google
1.0/5
Nov 19, 2020
Google Ideal Image West Jordan
Hello again: I wrote a review a week or so ago and I received an answer for the owner telling me to explain more about my case to the employee that was going to contact me from in West Jordan office (I think he was referring to the manager) Breck contacted me but still she hasn’t solved my problem, despite I have explained and I believe I have been very clear about my point and now I have two days sending her emails asking if we can meet to see if that way we can find a solution because it seems e-mails don’t work, so the only thing I am requesting after she told me that I can’t have a refund but only a credit si that’s ok, I accept that and I keep asking her to continue with my treatment that the last manager offered me (BBL) and that I had had one before and I saw good results and that’s why I want to keep with it, she is still doesn’t give me a strong reason why I can not and the only reason I have gotten is that if I have melasma (which I don’t) I wouldn’t see results and I can’t accept that reason, I explained to her more than once that if that’s the only reason they have it doesn’t have any validation to me since I didn’t get any result with Ultherapy but she keep offering me another one so I have asked her repeatedly why she can offer me a treatment that didn’t work and didn’t give me any result not even a tiny result and very uncomfortable but she doesn’t want to allow me to keep with BBL that is a treatment I had before and that I saw results, it doesn’t really make sense to me, until this day I have not heard from her, so again Im asking please to send me the right help and the right person to talk to and get request solve. I will reparar again, I would like to keep with BBL treatment because I saw good result with the first one I had, I am not interested in another Ultherapy because it didn’t help at all and I want to use my credit for BBL. I don’t have Melasma I even talked with a Dermatologist today and he told me it doesn’t exist a test to diagnose melasma (which was what the nurse asked to do to make sure I don’t have melasma and that was the only way they can treat me) it is very frustrating that they don’t care what a client ask and want based in their experience, If I’m saying BBL worked for me but Ultherapy didn’t why they keep offering me the opposite and don’t listen what a client is telling. Thanks and I do really hope this time I can be heard in a more caring way Raquel
Google
1.0/5
Nov 19, 2020
Google Ideal Image West Jordan
Worst customer service. Ignored my call 9 times after they hung up on me. Save your money.
Google
5.0/5
Nov 9, 2020
Google Ideal Image West Jordan
My zoom meeting went great!! I got all my questions answered the agent took time to explain all my options, she was knowledgeable and had an amazing attitude
Google
5.0/5
Nov 5, 2020
Google Ideal Image West Jordan
Kylie is the cutest, and i seriously love everyone that works here and the results i’m getting from my laser hair removal! best money i’ve ever spent! ❤️
Google
1.0/5
Oct 30, 2020
Google Ideal Image West Jordan
Horrible horrible RIP OFF DO NOT EVEN WASTE YOUR TIME OR MONEY here! I had a consultation for laser hair removal... they advertised 70%... of course they show you these outgreatous prices, and pretend they are giving you such a great deal by taking 70% off those huge numbers!! Its a joke! If I remember correctly, my total was around $16000!!! Lol and then, a 70% off that, they called it “a great special” They do not stop calling me to try and sell me any of their ridiculously priced services! Ideal Image is just another big corporation that charges HUGE $$$ to cover their costs of having all those many, unnecessary and annoying sales reps. BE AWARE! You can certainly get the same service through “Candela” brand at any other local place, which for sure will give you the honesty and reasonable price you deserve!
Google
5.0/5
Oct 27, 2020
Google Ideal Image West Jordan
Very informative
Google
5.0/5
Oct 27, 2020
Google Ideal Image West Jordan
My service provider for CoolSculpting was so sweet and took very good care of me. She made sure I was very comfortable.
Google
5.0/5
Oct 22, 2020
Google Ideal Image West Jordan
Amazing! The employees are always so nice and talkative! I love the energy 🙂
Google
5.0/5
Oct 21, 2020
Google Ideal Image West Jordan
I'm very satisfied with the results of my laser hair removal services. The staff is extremely friendly and the process is fast and easy.
Google
5.0/5
Oct 20, 2020
Google Ideal Image West Jordan
I have had the best experience. I have loved working with Star and Kylie Mosgrove! They are the best. They are so sweet and knowledgeable. They have made sure that I get the best service and have answered any and all of my questions! I recommend ideal Image 10/10!! ❤️❤️
Google
5.0/5
Oct 12, 2020
Google Ideal Image West Jordan
Excellent!
Google
5.0/5
Oct 7, 2020
Google Ideal Image West Jordan
Love the nurse who does my treatments!
Google
5.0/5
Oct 5, 2020
Google Ideal Image West Jordan
wonderful, kind, patient, honest, nice, welcoming
Google
5.0/5
Sep 29, 2020
Google Ideal Image West Jordan
I had Laser Hair Removal performed and my experience was great! The staff was incredibly friendly, the information provided for my treatment was thorough, and my results have been on par with what was explained to me. I will be coming back for treatments of other areas and know I would have a great experience with any of the other services because of how professional the providers and staff are.
Google
5.0/5
Sep 29, 2020
Google Ideal Image West Jordan
I have been doing bbl face laser and laser hair treatments to my under arms. The dark spot on my right cheek is gone Im so excited I thought it would take 3 appointments but I did 6 and it finally worked. The laser hair treatments are working well so far my hair is really thin now. Im so glad they are wearing mask and being COVID cautious. The girls always make me feel comfortable and laugh. I recommended making your appointment on sight right after you finish a session because they fill up fast and the number sometimes doesnt work.