Fairfax

10380 Fairfax Blvd
Ste. 220
Fairfax, Virginia 22030
571-295-7557

Current Promotions

Monday 08:00am - 06:00pm
Tuesday 08:00am - 08:00pm
Wednesday 08:00am - 08:00pm
Thursday 08:00am - 08:00pm
Friday 08:00am - 06:00pm
Saturday 08:00am - 05:00pm
Sunday Closed - Closed

Welcome to Ideal Image Fairfax!

Ideal Image is North America’s #1 aesthetics’ brand, making personal aesthetics and wellness services more affordable, accessible, and effective than ever before.

Ideal Image Fairfax believes “confidence changes everything,” and its mission is to instill confidence by helping people look and feel their best… taking a holistic, personalized approach to health and wellness that works from the inside out.

Ideal Image Fairfax offers a full suite of FDA-cleared and FDA-approved medical aesthetic and wellness treatments, all backed by a Lifetime Guarantee Membership. Our Medical Professionals deliver real, life-changing results.

With an industry-leading national telehealth platform, consumers receive free virtual consultations seven days a week. We are always here to help!

Ideal Image Fairfax uses some of the most advanced technology in the market. Our Medical Professionals provide a range of services including laser hair removal, CoolSculpting®IPL Photofacials, Ultherapy® Skin Lifting, wrinkle relaxers including Botox®, and a suite of facial fillers including Juvéderm®, Restylane®, and Voluma®.

Ideal Image Fairfax is proud to offer the Ideal Image Lifetime Guarantee Membership—$1,000 in value for only $250! Get a free popular treatment, Lifetime Guarantee Programs, and year-round VIP pricing! Look Good. Feel Good. Inside and Out. For a Lifetime.

Ideal Image Fairfax is located at 10380 Fairfax Blvd. Fairfax, an independent city in the Commonwealth of Virginia, is known for celebrating its past and embracing the future. We look forward to taking our place among the beautiful and scenic landscape that makes up this special place. A city full of energy and vigor, Fairfax was recently recognized by Forbes as one of the top places to live in the nation. We are ready to contribute to what keeps Fairfax in the top rankings on “quality-of-life.”

See you soon at Ideal Image Fairfax, where Confidence Changes Everything.

4.4/5
4.4 /5
218 Reviews

Google
1.0/5
Nov 15, 2022
Google Ideal Image Fairfax
Made a payment on November 7 for an appointment that was canceled the same day. No feedback on the reschedule and the service remained unreachable. Until today November 15 to say that the next appointment could be in January. I would like a refund
Google
1.0/5
Nov 10, 2022
Google Ideal Image Fairfax
Update: they contact me, obviously since I left a bad review. I was at work they said they would sent me an email to talk regarding these issues. No email no other phone call. So again i would never recommend this place. The worst customer service ever. I waited about 6 months after my procedure to give an honest review. First off Ideal Image sells you the idea that they have a great costumer service before they take your money. Once they take your money, that goes away. This review is about the location in Fairfax. First they don’t have someone at the desk answering phones. Why? Who knows and when they do, they are very rude. My nurse that assisted me in the procedure of coolsculpting was very nice. And that’s the only good thing I can say about this procedure. I got coolsculpting in my upper and lower abdomen and in my inner thighs. There has been no difference in my abdomen that is even noticeable. But in my inner thighs there is a lot of hyperpigmentation where the procedure was done and in the shape of the applicator. I tried reaching out to Ideal Image regarding some advice but again once you paid you are not going to be able to get ahold of them on the phone ever again. So I would recommend to sabe your money because it’s a complete waste of money. I decided to write this review because they have no time to answer my phone calls or my emails but they leave me voicemails offering me more coolsculpting deals. Like no thank you not even if they were free.
Google
2.0/5
Nov 9, 2022
Google Ideal Image Fairfax
The only reason this gets 2 stars is because when I did get treatment at this spa, the staff were very kind, knowledgeable, and professional. Dawn performed my treatment and she was wonderful. Unfortunately, the bad rating comes from the management of this spa. Here are some of the issues I’ve experienced over the last few months. It’s nearly impossible to get the spa to answer the phone. I regularly get the message stating that the spa is closed so my call can’t be answered when it IS during their opening hours. Other times, the phone rings for so long that the call gets transferred to the ideal image corporate answering service who can only assist with limited topics. The answering service does try their best and often have to spend their time trying to get the spa on the phone and then call me back. I’ve had an appointment cancelled with out explanation (again could never get the spa on the line to reschedule it). When the corporate answering service finally was able to assist me in rescheduling, the next available appointment was 3 months later. Back in July when I booked my services, I was accidentally over charged because the sales person I was working with was unaware of a promotion the company was having. I immediately flagged it and have had to call and raise the issue at least 5 times with the spa and ideal image corporate… it is now late November and I still have no received the refund despite being promised it multiple times. Last, their schedule is insane. This isn’t something the spa can control obviously but if you want an appointment within 2022, this isn’t the place for you. The soonest appointment I could get was 5 months away.
Google
5.0/5
Nov 9, 2022
Google Ideal Image Fairfax
Very competent and professional nurse. Her method for laser removal was the best ive had yet. She got me in and out in a decent amount of time with moderate pain given the procedure.
Google
2.0/5
Nov 8, 2022
Google Ideal Image Fairfax
Honestly I thought this company was good, but after making the decision I did a little more research and found out about all the fees and charges they do without permission, the poor reviews that they have and also that this involves a contract? I was not aware of this. I am just disappointed. I feel like I did a huge mistake.
Google
1.0/5
Oct 27, 2022
Google Ideal Image Fairfax
Really bad experience! They are thieves
Google
5.0/5
Oct 21, 2022
Google Ideal Image Fairfax
Marie was awesome! 10/10, enjoyed her service! She was very professional, attentive and kind.
Google
4.0/5
Oct 21, 2022
Google Ideal Image Fairfax
Not sure what happened to the old staff, but the new staff were def informative and answered my every question. The staff before would always give me short statements and still leave me wondering about what I was asking!(like brushing me off so quickly.)
Google
5.0/5
Oct 20, 2022
Google Ideal Image Fairfax
I had a very good experience..I was treated very well with a lot of respect and wasn't left to guess everything was explained.
Google
5.0/5
Oct 17, 2022
Google Ideal Image Fairfax
I like the nurse Emily who did the laser today she was so professional and I hope she can do it for me next time , thank you for the good service
Google
1.0/5
Oct 16, 2022
Google Ideal Image Fairfax
The WORST experience ever! You have to pay your treatment at making the appointment on the phone, before thrt can access to their availability. This appointment can be scheduled for months ahead.. I wait almost a month and a half for mines, to receive a call canceling the appointment 3 days prior, just to learn next availability is is December. Are you kidding me!!? Don't bother call the office. That never answered, the call is rerouted, who know where.I WAS TOLD SOME ONE WILL CONTACT ME. NOPE NO ONE DID.
Google
2.0/5
Oct 11, 2022
Google Ideal Image Fairfax
There are no enough appointments and locations so I couldn't schedule a treatment.
Google
1.0/5
Oct 8, 2022
Google Ideal Image Fairfax
Once again and I am so disappointed with this place and service! Two of my appointments got canceled and I showed up here without knowing. I bought some numbing cream and put it on and was ready for my treatment. I come to find out that they had canceled my appointments. Now I wasted my time and cream for nothing. Worse yet, is that they canceled without giving me a new appointment, so now there is no availability for the upcoming months! I paid a lot of money for this type of service… what’s going on?
Google
5.0/5
Oct 7, 2022
Google Ideal Image Fairfax
It was great!
Google
1.0/5
Oct 6, 2022
Google Ideal Image Fairfax
I had a horrible experience at this location on Saturday, October 1st 2022. Someone changed my appointment time to 10 mins earlier and I was not made aware of it by anyone. When I walked in for my appointment, Dawn (petite, black hair) completely disregarded me Update: they did not call like they said they would to discuss the issue.
Google
3.0/5
Oct 2, 2022
Google Ideal Image Fairfax
They did a great job in the first few sessions. But unfortunately the nurse on this latest laser session was selective on where she used the laser over the area. So some patches of hair grew back, and now, even though I’ve spent $2500 on this, the patches of hair in the area of skin looks ugly 😭
Google
1.0/5
Oct 1, 2022
Google Ideal Image Fairfax
My experience with Ideal Image is horrible, they never explained that if I cancel my appointments I still have to pay all costs that they culote me. I called the office and the woman who answered was very rude as soon as she heard that I was calling to talk about this issue. She told me that they can actually not approve the cancellation after all. I’m so desapointed with this business, I do not recommend them at all.
Google
1.0/5
Sep 27, 2022
Google Ideal Image Fairfax
This is the worst Clinic/Spa whatever they call themselves. Save your money and go to another location who will call you back, who will have a manager on site, a place where they work with professionalism. The whole company as a whole is ridiculous. I can not stress enough the whole staff is terrible Diana Pera & Terra Sidwar.
Google
1.0/5
Sep 27, 2022
Google Ideal Image Fairfax
SCAM !! They scheduled my appointment after charging my card. 5 days before my appointment , I received email that my appointment is cancelled with advise to use app for rescheduling. The app showed the message to call the office to reschedule. The office expressed its inability to reschedule as no dates were available and put me on wait list with an option of refund which I chose. Today, I received a call from their office and a lady told me in a very rude manner that no refund can be issued and I am legally bounded to the contract. She hung up on me when I protested of this policy. So it seems that the only choice I have is to be on some wait list and be at their mercy of time/date. I am thinking to file a Warrant in Debt claim against this business in local Fairfax county court.
Google
5.0/5
Sep 27, 2022
Google Ideal Image Fairfax
It make me so clean.
Google
5.0/5
Sep 14, 2022
Google Ideal Image Fairfax
It was very good.
Google
4.0/5
Sep 13, 2022
Google Ideal Image Fairfax
Very well I formed she explained the pro and cons,I wish the price is comparable with other spas
Google
5.0/5
Sep 12, 2022
Google Ideal Image Fairfax
I starred coming to Fairfax location after a few bad experiences at a different location in Maryland. I love the Fairfax location. The staff is always kind and they get you in and out quickly for laser hair removal services. I highly recommend this location
Google
1.0/5
Sep 11, 2022
Google Ideal Image Fairfax
If you want to have a smooth experience, DO NOT GO TO THIS LOCATION. Everything here is so hard!!!!! I am completely disappointed with the services from the staff at this location. I first had laser hair removal in 2011 at an Ideal Image location in Dallas. The service at that place was great, but my experience with the Fairfax location is one of the WORST I ever had with any service provider in my life. The technicians are fine. However, the receptionists are extremely rude and don't really seem to make an effort to help with issues (even when the issues are caused by Ideal Image staff themselves). I had an appointment scheduled for September for full leg, underarm and bikini. I made the appointment with two months in advance but one week before the date I got an email saying the appointment was canceled and that I had to call to make another appointment. I called and was informed that the appointment had to be canceled as one of the technicians had an emergency and couldn't help me that day. I get it, emergencies can happen. However, the receptionist said the only times they had available was at 2pm in Maryland ( a very far location for me). I explained to her I could be flexible and go to this other location, but I could not make it at 2pm because of work. I also told her that it was frustrating to have this appointment canceled because I even didn't go to the beach on labor day because of the treatment as I understand the importance of not having sun exposure and all that. The receptionist was REALLY rude and said that she was giving me options and I was the one that was not accepting them. I told her that was why I scheduled the appointment in advance to make sure I had the time it would work for me and also because I want to make sure I have all the treatments before my contract expires. She said all she could do was to put my name on the wait list but I should STILL call to check if they had another availability. I asked to talk with the manager and she said that she would not tell me the manager's name or give me the contact information. She HUNG UP on me before I was able to finish my question. This was not the first issue I have with Ideal Image and this location and as of now I have no idea if I will have another appointment on this month. It is very frustrating because this treatment requires preparation from us, like no sun exposure, and not knowing when my next session will be is very frustrating. I don't understand, I am paying so much and I basically need to beg for my treatment. IDEAL IMAGE FAIRFAX: If you all don't have enough technicians available to perform the job, don't get all these new customers at your location.
Google
1.0/5
Sep 2, 2022
Google Ideal Image Fairfax
I was’t able to schedule the BBL treatment and I never received the skin care product that I ordered.
Google
5.0/5
Sep 1, 2022
Google Ideal Image Fairfax
It was quick
Google
5.0/5
Aug 29, 2022
Google Ideal Image Fairfax
The women that I talked to on Zoom was super nice, understanding and patient!
Google
5.0/5
Aug 26, 2022
Google Ideal Image Fairfax
Staff are always professional and efficient.
Google
5.0/5
Aug 20, 2022
Google Ideal Image Fairfax
Dawn did my treatment and she was so thorough. I had an amazing experience.
Google
5.0/5
Aug 18, 2022
Google Ideal Image Fairfax
On time, pleasant and effecient
Google
5.0/5
Aug 17, 2022
Google Ideal Image Fairfax
Great experience.
Google
5.0/5
Aug 12, 2022
Google Ideal Image Fairfax
Excellent services Very professional RN Pammela Cabreara takes her time to listen to your questions and concerts Also, she goes over explain to you about the procedure every single details I recommend ideal image and RN pammela 100,/,
Google
5.0/5
Aug 12, 2022
Google Ideal Image Fairfax
After almost 15 visits at another Ideal Image location, I had my first visit to Ideal Image Fairfax today and was blown away. The customer support and service was outstanding. Dawn conducted my laser hair session and was so informative, attentive, and kind. I learned more today than I have in my past 15 sessions. Thank you!
Google
5.0/5
Aug 12, 2022
Google Ideal Image Fairfax
Pammela Cabrera RN is the best very kind, sweet I like her job highly recommend 👌
Google
1.0/5
Aug 11, 2022
Google Ideal Image Fairfax
At the first visit, Pamela in the Fairfax office in Virginia was great. Six months later, maybe she was in a bad mood as she was very insulting. First of all, she asked me why I was requesting a different filler and I was finding out that the filler I originally requested was not the one she actually used. Then, she tells me that I should have waited a wait a year to do my second filler after they collect my money and she already inserts the filler. After the second procedure, 2 days later, I expressed my concerns with some lumps in the areas with the filler She told me to come in so she could take a look and massage the areas with the lumps. When I came in she appeared agitated and became very defensive stating that she is not even going to touch my face and that the reason that the filler does not look good is because I touched it or slept on my side which I DID NOT do. Then she says that what she's seeing on my face looks like pimples and has nothing to do with the fillers even though I told her that the lumps I were concerned about were under the skin. I then asked her if maybe she should have used another unit to have gotten better results. She then tells me that Rome wasn't built in a day and again states I should have waited a year after she already did the whole procedure the second time. I felt really awful and basically like I wasted my money. She refused to even look at my face properly or touch my face to see about the lumps that I had told her about. She told me because of my age I should go and invest in a good microdermabrasion or some other type of facial. I wish she would have told me this before I had even gotten the fillers . I also had an ultra lift there for my eyelids and it did not work at all. I expressed my concerns to her about it, and she said I should go look into getting threading done somewhere else. Just an overall bad experience and I am sorry that I wasted my money a second time with her not being honest about the whole process or even properly addressing my concerns.
Google
4.0/5
Aug 9, 2022
Google Ideal Image Fairfax
Very satisfied with the procedure. Thanks to Kimberly.
Google
5.0/5
Aug 1, 2022
Google Ideal Image Fairfax
Perfect
Google
2.0/5
Jul 26, 2022
Google Ideal Image Fairfax
Initial phone conversation was fine, in fact they rang less than one minute after I submitted my interest online. My qualm is the cost is out of reach and out of touch. Why does the USA charge $800+ per treatment ('full body') when other countries charge so much less?! Australia charges around $250 US dollars for the same treatment. $800 v $250???? Imagine how many customers you would get if you were market- able! The US needs to catch up with the times. There are 330 million ppl in the USA, make your product within reach of the average person and watch your bottom dollar ^^^^ . It's a no bainer. P.s. your staff should not get offended when potential customers hesitate over the cost. $7500 for 9 sessions is a lot of money. Def. makes me think twice about ideal image.
Google
5.0/5
Jul 20, 2022
Google Ideal Image Fairfax
Great!
Google
5.0/5
Jul 10, 2022
Google Ideal Image Fairfax
CJ was wonderful!! I received a 2 hour Ultherapy treatment that was very relaxing and my skin feels so great!! I have some tightness already and looking forward to continued results over the next few months!! Looking forward to returning here in the future.
Google
5.0/5
Jul 1, 2022
Google Ideal Image Fairfax
Everybody was nice and friendly
Google
5.0/5
Jun 22, 2022
Google Ideal Image Fairfax
So professional, polite, thorough and knowledgeable.
Google
5.0/5
Jun 21, 2022
Google Ideal Image Fairfax
It's been really good so far. I've been there only twice but both nurses were kind and gentle which is very important for me. The place its super clean and organized. I feel welcomed and valued there. Most of the time I care more about customer service than the service itself (the laser its great too). Sometimes you can fix the goods and services but if the employees are rude the whole experience will be terrible, so I feel good there. Feel free to stop by
Google
5.0/5
Jun 15, 2022
Google Ideal Image Fairfax
The facility is very clean, the staff members are very friendly and the process was easier, faster and not painful as I expected. Funny fact: I was so nervous with the laser process (it was my first session) that I was expecting a really uncomfortable pain (I've done different types of hair removal and most of them are painful in the bikini area). However, the pain for laser was more tickling in my case. I was laughing the whole time -Maybe I was just nervous - But it's definitely better than waxing for example. I definitely recommend this location 100%.
Google
5.0/5
Jun 14, 2022
Google Ideal Image Fairfax
Excellent, team are very kind and friendly
Google
5.0/5
Jun 4, 2022
Google Ideal Image Fairfax
Great in and out quickly
Google
5.0/5
Jun 3, 2022
Google Ideal Image Fairfax
My Np was great! Very knowledgeable and helpful throughout the process
Google
5.0/5
Jun 2, 2022
Google Ideal Image Fairfax
I have had a great experience so far with everyone at Ideal Image!! I am very happy with my results up to this point as well as the entire process.
Google
1.0/5
May 31, 2022
Google Ideal Image Fairfax
I had a consultation yesterday (May 26, 2022) between 1:00pm- 1:40pm after sending a message about laser hair removal that noon. Without a doubt it was the WORST, most DISGUSTUNG, and INSULTING experience I've ever had. The conversation first began with professional questions and information about your services. After Ms. Molly Forrish asked if I could get qualified for payment plans, which includes a soft pull on my credit (which I just had run for a new car- which is no one's business but my own nonetheless) I asked to not move any further so that I can also discuss things over with my boyfriend before making financial obligations and changes to my body and schedule. (Also I will be moving to Virginia, which is another state that I am currently living in, and my work schedule will change so my sole purpose in consulting was to get an idea of payments, laser treatments, etc) This triggered the most intrusive, unwarranted, disturbing questions such as "why do I need to talk with my boyfriend?" "Why can't I make a decisions on my own?" In which she persisted on asking countless times over the course of 15 minutes. During which I felt lectured, verbally offended by her inquiry and interest in my own personal life and how I react to spending money, changing my body, and asking advice from my boyfriend? Without a doubt this is an experience I will never forget due to the level of unprofessionalism; numerous times where boundaries were far crossed and broken, and the persistent questioning of questions I had already given valid answers to. Thankfully Ms. Molly, I am fully confident in my own decisions and I have more security in myself than yourself because I am able to ask advice from my loved ones without being controlled or feeling obligated to follow such advice..... this is why they call it advice. Please do not ever assume someones situation or step over your professional boundaries. What if I had been in a mental or physical state where your questioning and obtrusiveness pushed me over the edge?? How many other women have you degraded in your way-too-personal questioning?? Thank you so much for your impressionable consultation but I will take my business and my money somewhere more professional and courteous.
Google
5.0/5
May 26, 2022
Google Ideal Image Fairfax
As always, the customer service is exceptional. Thank you.
Google
1.0/5
May 24, 2022
Google Ideal Image Fairfax
Ideal image Fairfax team is a very professional and patient-oriented aesthetic clinic! Yesenia has been my nurse since I started to go to Fairfax Clinic; she is an excellent nurse with excellent customer service! She always makes me feel comfortable and relaxed, and she answers all questions with professional and medical knowledge. Yesenia is very detail-oriented, which is essential for esthetic operations. She is doing a fantastic job! Thank you for your excellent service! Update: ideal image started to per impulse purchasing option for LHR I got my 2-3 session for my face after that when I want to purchase again employees told me to they can not do anymore per pulse, and I have to buy a costly package and neither no any additional discount once you started LHR you should not give a break or stop middle of your session and ideal image things we are -all customers- go and buy the package. This behavior is not ethical or professional!
Google
3.0/5
May 20, 2022
Google Ideal Image Fairfax
My experience was not good. I was looking forward in having a facial procedure. I took off from work, drove 1 hour to my appointment and once I arrived, I was told by a nurse through a tablet that i did not qualified due to a blood thinner medication. I wished someone would've contacted me before leaving to my afternoon appointment.
Google
5.0/5
May 17, 2022
Google Ideal Image Fairfax
It was an unforgettable experience. Nonetheless the technician Dawn was on top of everything with being blided and all she made me full aware of what's going on. Thanks and I can't wait until my next experience. I just hope it doesn't hurt as much...
Google
5.0/5
May 13, 2022
Google Ideal Image Fairfax
I’ve had nothing but great experiences so far at Ideal Image in Fairfax. The initial consult online with Elena who helped me decide if I was a good candidate, get me set up with the payment plan, and schedule my first appointment, was fantastic. I was able to get an appointment the next day! We really hit it off and she is also very responsive via email if I have follow up questions. She was very kind! When I got to my first appointment, the check-in was easy. The nurse who took care of me was so kind and friendly. She was thorough and answered any questions I had. I believe her name was Sono (the spelling could be wrong). She was great! At my next appointment - initially which was scheduled for 4 weeks later, but I was able to call and scheduled a sooner one for a week later- my nurses name was CJ. She was also great! We had great conversation and she was very kind. All over- I have loved my time here. Appointments have been easy to get and everyone has been friendly.
Google
5.0/5
May 11, 2022
Google Ideal Image Fairfax
Pamela was amazing!! I’ve been to other locations and never have I had someone so knowledgeable and precise as her. Plus she has an amazing personality and knows how to make you comfortable. She definitely knows what she’s doing and she is great at it! I will definitely be coming back!
Google
3.0/5
May 11, 2022
Google Ideal Image Fairfax
The staff was just very imperdonable. There was not much of a greeting when I first came in. The receptionist didn’t really explain why I was being brought to a separate room. She then gave me an iPad and stated that it was a nurse who wanted to go over my health info. Before I could ask any questions, she walked away. During my appointment, the nurse went over things very quickly. She didn’t ask me if I was doing alright once during the procedure. Once the procedure was over she gave me some wipes and aloe, told me what it was for and walked out. She didn’t ask me how things went, or didn’t tell me how to get back out to the waiting area. I was essentially left to find my way. When I got to the front to make a follow up appointment, no one was there. I made the appointment, and I wasn’t offered an appointment card or anything. I was just told that I would get a txt to remind me of my follow up. I am a RN, so this staff was very lack luster in regards to customer care. I felt uncomfortable and really unwelcomed.
Google
5.0/5
May 3, 2022
Google Ideal Image Fairfax
I got my lips done by Pammela and I was so nervous! She made the experience very comfortable and I’m excited to see how my lips heal and look! Thank you!
Google
5.0/5
May 3, 2022
Google Ideal Image Fairfax
I am getting good results and the people are very welcoming
Google
5.0/5
Apr 28, 2022
Google Ideal Image Fairfax
I love my experience at Ideal Image Fairfax every time I go! Pamela serviced me for my laser hair removal of the underarms and did a phenomenal job. I love the vibe and cleanliness of the location and everyone is very personable and professional!
Google
5.0/5
Apr 26, 2022
Google Ideal Image Fairfax
I was not asked to leave a review. I started my (total of 9) laser treatments in Atlanta. There are several offices that I tried because I never felt comfortable EACH TIME. They even shut down the Ideal Image in the Atlanta-Perimeter location ( not sure why but they needed a new staff). At the Atlanta-Buckhead location, the nurse who treated my 7th session was too quick and painful. He was careless from beginning to end. I couldn’t cancel my, what I know now as an overpriced, contract. I had a single session (8th) in South FL while visiting family, it wasn’t soo bad.. I moved to Virginia and had my last session (9th) here. Let me tell you, the staff was amazing! They were genuinely caring, knowledgeable and well organized. I had never experienced a laser session like this. The nurse noticed my reaction to the laser without me saying anything and gave me a solution. The office is updated and clean , I loved it. I’m sad that this had to be my last session. If you’re in DMV this location is so worth it. Great job staff❤️
Google
5.0/5
Apr 22, 2022
Google Ideal Image Fairfax
Guys - this place is so clean, nice and professional. EVERYONE is pretty amazing BUT I want to pay special kudos to nurse Dawn! She should be the boss of all nurses in the world out there and specially at Ideal Image Fairfax. She is so tuned in with you as a patient that she anticipates your needs before you know you have them. Nurse Dawn KNOWS 1000% what she is doing - it’s actually inspiring seeing her on her element. If all professionals would be as good as their jobs as she is, this world would a better place! You know how nurses are so caring and loving? Well, nurse Dawn is exactly that! ♥️ Nurse Dawn you are it! You are the best! 💐 Ps/I have been coming here for a while now!
Google
3.0/5
Apr 18, 2022
Google Ideal Image Fairfax
Yessenia is my laser hair removal tech, and she is absolutely incredible. However, my hesitation to recommend Ideal Image is due to the fact that I feel mislead about the pain level of the procedure. It's excruciating, and the numbing cream barely helps. I am now aware that there are places with similar or better prices that use other types of lasers that cause little to no pain, and if I knew that prior to purchasing my package, I probably would've gone elsewhere.
Google
5.0/5
Apr 18, 2022
Google Ideal Image Fairfax
My nurse was awesome! She was personable and knowledgeable. She answered every question, had suggestions, was very informative. I felt comfortable and at ease both in the waiting area and in the exam room. The office is very bright and clean as well. My procedure was more painless than I have ever experienced this particular procedure. I would absolutely recommend Ideal Image Fairfax to anyone looking to enhance their already naturally beautiful selves!!
Google
5.0/5
Apr 16, 2022
Google Ideal Image Fairfax
Dawn was amazing! She is very polite and thorough! I definitely recommend Dawn!
Google
5.0/5
Apr 15, 2022
Google Ideal Image Fairfax
Pammla is a great Nurse, she always give tips to make the my experience more pleasant and less painful. My experience made better by the wonderful treatment of the staff, specially Nurses!
Google
5.0/5
Apr 12, 2022
Google Ideal Image Fairfax
Hands down the best experience I had with a Nurse Yesenia was thoughtful and extremely through.
Google
1.0/5
Apr 12, 2022
Google Ideal Image Fairfax
You lie about your prices online, don’t advertise $80 per leg treatment and charge $5k for a “bundle” that doesn’t cover everything
Google
1.0/5
Apr 8, 2022
Google Ideal Image Fairfax
Very rude people i would never go back
Google
5.0/5
Apr 7, 2022
Google Ideal Image Fairfax
Clean clinic and friendly staffs! Love the energy of the technicians or nurses. Thank you for the good experience.
Google
5.0/5
Apr 5, 2022
Google Ideal Image Fairfax
I was nervous at first since it was my first laser appointment, but the nurses were really nice and patient with me. My nurse gave me a lot of information and was thorough. Looking forward for my results!
Google
5.0/5
Apr 2, 2022
Google Ideal Image Fairfax
Nurse Dawn was great! This was my first time doing any treatment like that, and she answered all my questions.
Google
5.0/5
Mar 30, 2022
Google Ideal Image Fairfax
Highly recommended! This is my favorite location, everyone was great.
Google
5.0/5
Mar 30, 2022
Google Ideal Image Fairfax
I have had treatments done at several Ideal Image locations and I must say this location has the most clean, professional, and respectable atmosphere I have experienced yet. Nurse Thea, CJ, and Yessenia are incredibly professional and kind.
Google
5.0/5
Mar 30, 2022
Google Ideal Image Fairfax
The staff at Ideal Image-Fairfax were amazing. Mette the manager is very hands on and assisted me through the entire process while Dawn the nurse who conducted my session was not only knowledgeable and professional but compassionate and honest. My only issue would be the incompetence of the sales staff in the national office's to properly assess and explain the products offered therefore leaving the consumer to believe they purchased one thing and actually got something else. It is then left up to the locations and managers to sort out and correct the errors to assist in making the customer happy. Thankfully my issues were resolved locally and I am looking forward to the results.
Google
1.0/5
Mar 30, 2022
Google Ideal Image Fairfax
I feel like I was told false information and I will not be returning for other services. Just know if you paid for service and charge your mind that you no longer want them. You will not be refund! Make sure that you want to do this. Even if the service are not rindered you still will NOT receive a refund! This establishment does not believe in customer service.
Google
5.0/5
Mar 30, 2022
Google Ideal Image Fairfax
I was looking to get ultherapy done. After speaking with the sales consultant, I was hesitant to get it done since he/she didn't seem too knowledgeable about it. I actually went ahead and called the clinic, and spoke with a medical professional who actually performs the treatment. They were very informative, patient and helpful. Shoutout to CJ for making me feel comfortable and confident.
Google
5.0/5
Mar 29, 2022
Google Ideal Image Fairfax
This is my second Ideal Image location and I am so glad I made this my center. I have had two different nurses which have both made each visit easy and comfortable. All staff are kind and knowledgeable and strive to make the experience as comfortable as possible at every visit. Would definitely recommend coming here and a special shout out to my nurses Yesenia and Athena.
Google
5.0/5
Mar 29, 2022
Google Ideal Image Fairfax
Go with “Pamela” she is amazing kind and make you feel very comfortable (bilingual/Spanish) this is my first time taking the Services and I am glad she was the person who guide me through the process, ones you talk with her you will not like set any other appointments with anybody else! She is honest and professional. Also the location is amazing clean front the top to the bottom the best costumer services ever
Google
5.0/5
Mar 29, 2022
Google Ideal Image Fairfax
I recently started coming here for laser hair removal of my underarms and the staff is so friendly and amazing!! They always answer my questions and make me feel super at ease. I highly recommend ideal image if you want laser hair removal of any part of your body!
Google
5.0/5
Mar 28, 2022
Google Ideal Image Fairfax
CJ was amazing she was professional and explained everything, I definitely recommend this team for anyone wanting to work on themselves.
Google
5.0/5
Mar 26, 2022
Google Ideal Image Fairfax
Professional and friendly staff. I had my treatment with Thea and she was very friendly and informative.
Google
5.0/5
Mar 26, 2022
Google Ideal Image Fairfax
Dawn was very helpful and understanding.She also Is very knowledgeable about her job. Thanks Ideal Image Team 👍
Google
5.0/5
Mar 24, 2022
Google Ideal Image Fairfax
Very friendly and professional. They were very flexible with my appointment when I was running late.
Google
5.0/5
Mar 22, 2022
Google Ideal Image Fairfax
Jessica was wonderful! She made the whole experience very pleasant and explained everything thoroughly
Google
5.0/5
Mar 22, 2022
Google Ideal Image Fairfax
Pamela was fantastic! She works fast which makes it much less painful!
Google
5.0/5
Mar 19, 2022
Google Ideal Image Fairfax
Super fast and great experience! I was worried at first but the nurses made me feel comfortable. Yesenia and Thea were great!
Google
5.0/5
Mar 18, 2022
Google Ideal Image Fairfax
Very professional, knowledgeable and courteous. I love it!!
Google
5.0/5
Mar 18, 2022
Google Ideal Image Fairfax
Quick and friendly experience! Recommended👍🏾
Google
5.0/5
Mar 17, 2022
Google Ideal Image Fairfax
I got all my answers that I needed to know
Google
5.0/5
Mar 16, 2022
Google Ideal Image Fairfax
My mom had laser treatment here and she had a great experience! Thanks team!
Google
5.0/5
Mar 16, 2022
Google Ideal Image Fairfax
The nurse Thea was amazing!! She was professional and I had a great experience with her
Google
5.0/5
Mar 15, 2022
Google Ideal Image Fairfax
Everything went very well. Everyone was very nice.
Google
5.0/5
Mar 15, 2022
Google Ideal Image Fairfax
CJ was so wonderful! Answered all my questions, made me feel very comfortable. As for results will have to wait a few months but very hopeful! 🙂 The spa itself was very clean, will definitely be returning. Thank you again CJ!
Google
5.0/5
Mar 9, 2022
Google Ideal Image Fairfax
My nurse yesenia did a great job with my first time lip filler, she explained the whole process and made me feel at ease. 10/10 recommend!!!
Google
5.0/5
Mar 8, 2022
Google Ideal Image Fairfax
I had the best experience with Pam! It was my first time getting Laser Hair Removal but she was so nice and understanding!! I justly recommend Ideal Image and more specifically Pam! This is my third time going to Ideal Image and I have a pleasant experience every time! Sono was so attentive and really nice. I highly recommend Ideal Image Fairfax!
Google
5.0/5
Mar 7, 2022
Google Ideal Image Fairfax
This is my first time getting laser hair removal and I felt very comfortable with the whole process. My nurse informed me on everything I needed to know about the procedure and how it’ll affect my body. My procedure was as smooth and informative. I had a good experience and I can’t wait to come back and finish my hair removal treatments to achieve my goal. Ideal Image, thank you🤍🤍
Google
5.0/5
Mar 4, 2022
Google Ideal Image Fairfax
Pammela was great , quick and easy service , great customer service. We had a nice chat , she answer all my questions. Making next appointment was smooth. Thank you
Google
5.0/5
Mar 3, 2022
Google Ideal Image Fairfax
Nice profesional office, with knowledgeable staff. Geovanna is great and takes time to explain everything.
Google
5.0/5
Mar 3, 2022
Google Ideal Image Fairfax
I’ve had great experiences here!
Google
5.0/5
Mar 2, 2022
Google Ideal Image Fairfax
Pam was great!! She explained the process perfectly!