Seattle (Northgate)

317 Northeast Thornton Place
Suite 10A & 10B
Seattle, Washington 98125
206-673-4620

CURRENT PROMOTIONS

Sun 8:00am - 6:00pm
Mon 9:00am - 7:00pm
Tue 9:00am - 8:00pm
Wed 9:00am - 8:00pm
Thu 9:00am - 8:00pm
Fri 9:00am - 6:00pm
Sat 8:00am - 5:00pm

At Ideal Image, we specialize in non-surgical cosmetic and skin rejuvenation treatments in a modern medical spa setting. We offer the most advanced, cutting-edge, comprehensive skin and body solutions including Laser Hair Removal, CoolSculpting®, Ultherapy® Skin Lifting, Broadband Light™ Therapy, Botox®, Juvéderm®, Restylane® and Kybella®.

Find peace of mind knowing you’ll receive a treatment plan to meet your specific needs designed by our team of highly trained and qualified medical professionals.

Visit Ideal Image of Seattle and allow our medical team to be your guide in working hand-in-hand to create your personal solutions to flawless skin. Call to schedule your complimentary consultation today!

4.3/5
4.3 /5
184 Reviews

Google
5.0/5
Jul 25, 2021
Google Ideal Image Northgate
My lip injector was amazing made me feel so comfortable. Staff was great 🙂 very pleased with everything.She does amazing work
Google
5.0/5
Jul 24, 2021
Google Ideal Image Northgate
Suki really helped me with my laser treatment.she went above and beyond to make sure I’m comfortable. The whole treatment was a breeeze with having her coach me through it all. I have been going to ideal image for almost a year now and I absolutely think it’s worth it. The staff are so nice and very professional. I definitely recommend.
Google
4.0/5
Jul 24, 2021
Google Ideal Image Northgate
Suhki (forgive me if that's spelled wrong) was amazing, she talked me through each step of my hair removal treatment as she was working and gave me some tips for self care afterwards. It is a painful experience, there is no getting around that, but she made it as smooth as possible. I'm excited to see the results!
Google
5.0/5
Jul 14, 2021
Google Ideal Image Northgate
It was quick and professional. Thank you.
Google
5.0/5
Jul 12, 2021
Google Ideal Image Northgate
So far Dr. Sukhi has been wonderful and catered to all of my needs, and all members of the team have worked to make me feel comfortable and worked with my autistic tendencies to make the whole process easier.
Google
5.0/5
Jul 9, 2021
Google Ideal Image Northgate
Sukhi was great! Very knowledgeable and professional and put me at ease when doing my first “uncomfortable” procedure!
Google
1.0/5
Jun 30, 2021
Google Ideal Image Northgate
Cero stars is what Ideal image deserves. After two weeks of my appointment, when I was told that I could not receive the treatment I paid for, I am still waiting for my refund, not even an email or a phone call has came yet. So disappointed about how Ideal image work, apparently is just the money what they want. Be careful.
Google
1.0/5
Jun 21, 2021
Google Ideal Image Northgate
I'll start by saying that both people who have done the actual treatments on me have been great... but getting there, into the room for the service, has been a nightmare. I'm so unimpressed by the customer service at Ideal Image. From basic questions, to scheduling the services via phone, to the waiting-room experiences-- I feel like I'm a nuisance to the staff-- they are so rude. I couldn't feel more disrespected and unimportant. On top of that, they are super booked up, which I completely understand, but I scheduled my ult therapy service 2 months ahead for the Mill Creek location-- I work with my 1 year old so had to set up childcare, block out my work schedule, etc-- I got a call 2 days before my appointment saying that the girl wasn't working that day and they had to reschedule me for a different day, different time, AND different location.... to make things better, if I couldn't do that exact slot, they couldn't get me in until August... 6-7 weeks away!!!! I'm completely unimpressed and definitely will not renew my membership next year.
Google
4.0/5
Jun 17, 2021
Google Ideal Image Northgate
Everyone is very pleasant when I come in for an appointment. One thing I learned though is if I get a nurse who is good at her job and very thorough, I make sure to try and schedule with them again because it can be very inconsistent changing people every time, and there is usually I high turn over.
Google
5.0/5
Jun 16, 2021
Google Ideal Image Northgate
Sukhi is so awesome! I always do my appointments with her - she is fast, efficient, professional and knowledgeable! Highly recommend!
Google
5.0/5
Jun 14, 2021
Google Ideal Image Northgate
Super quick and informative technician. Front desk is friendly and efficient. Clean clinic. Thank you!
Google
5.0/5
Jun 14, 2021
Google Ideal Image Northgate
Sukhi was amazing!! She was so friendly and through throughout the appointment. Absolutely going to her again!
Google
5.0/5
Jun 9, 2021
Google Ideal Image Northgate
As always, great service! The staff is amazing, answers all your questions and makes you feel awesome.
Google
5.0/5
Jun 8, 2021
Google Ideal Image Northgate
It was great working with August, professional treatment happy with service ✌️😊
Google
5.0/5
Jun 7, 2021
Google Ideal Image Northgate
Smooth and clear scheduling process. Great service, nice and professional staff that always has an answer to my questions. Highly recommend Sukhi, she has been very great to work with!
Google
1.0/5
Jun 7, 2021
Google Ideal Image Northgate
I was told several times I would be able to have my abdominal done with cool sculpting. However when I got to the facility I was told I couldn't due to the small separation in my muscles. I was told also by Amy from corporate I couldn’t get a refund when I wasn’t able to be scheduled in a reasonable amount of time. Due to this I felt pressured to get a part of my body cool sculpted I was uncomfortable with, didn’t want but had to pay for.
Google
5.0/5
Jun 1, 2021
Google Ideal Image Northgate
Sukhi was my provider today and she was the best!! She talked me through the process and made me feel very comfortable.
Google
5.0/5
May 25, 2021
Google Ideal Image Northgate
Northgate has amazing, knowledgeable Staff that will ask the right questions to give you the best service they can.
Google
5.0/5
May 19, 2021
Google Ideal Image Northgate
Everyone is amazing and super caring. Very gentle. Thank you!
Google
5.0/5
May 16, 2021
Google Ideal Image Northgate
I'm going on my 3rd treatment for laser hair removal later this month. My 1st treatment was UH-MAZING! Like many during their first session, I was very nervous! JJ guided me so smoothly and was my biggest cheerleader through the process! She was efficent, funny, respectful & very qualified for the job! JJ- YOU ROCK! I had my session with her over 2 months ago and forgot to write a review then but I just had to write one now because she is that amazing! If you're able to- ask for JJ!!
Google
5.0/5
May 15, 2021
Google Ideal Image Northgate
This place is wonderful, the staff is incredibly professional and very kind. Jillian is a particularly amazing provider - she is so caring and thoughtful!
Google
5.0/5
May 13, 2021
Google Ideal Image Northgate
Staff and technician were warm and friendly; explain the procedure well and answered any questions easily. A great experience!
Google
5.0/5
May 11, 2021
Google Ideal Image Northgate
Everyone I've dealt with at Ideal Image has been amazing. Scheduling has been great and the results have been amazing. I have had 2 treatments and even after the first treatment my hair regrowth has been minimal. I will definitely recommend this place.
Google
1.0/5
May 10, 2021
Google Ideal Image Northgate
Ideal Image is bizarrely opaque about their pricing. I emailed back and forth with their staff numerous times over the course of weeks asking for pricing information for laser hair removal. They refused to give me pricing information. I was very explicit about what I wanted and they told me they could not give me pricing unless I did a consult. I finally agreed to do a consult and had a five minute conversation in which I told them nothing new from what I had said over email and they gave me pricing. It was way more expensive than I was willing to pay, which is what I was trying to figure out over email so as not to waste my time. Could have avoided all sorts of churn if they were just up front about their pricing from the start.
Google
5.0/5
May 10, 2021
Google Ideal Image Northgate
OMG, August is the absolute best. I have been to ideal image before, but the difference in practitioner really matters. August has incredible knowledge and skill. And her bedside manner is on point. I will always schedule with August from now on.
Google
1.0/5
May 3, 2021
Google Ideal Image Northgate
OMG, I have to leave a review! I spent 2000+ last thanksgiving for BBL and filler. It is May 2021 I still have not finished the three sessions of BBL! And they told me they were booked until July. When I asked about filler, they said the clinic that can do filler was closed. If you can not provide service why sell them in the first place? When I asked about refunds, they said they typically didn’t offer refund. Exhausted. Please ask the availability before any purchase!
Google
5.0/5
Apr 23, 2021
Google Ideal Image Northgate
I've had some issues contacting this location because the phone tree wants to funnel you through a master call center. I don't love the larger company's way of doing business, but everyone at Northgate is fantastic. JJ is my tech, and she is the kindest, most upbeat person. I look forward to every visit with her.
Google
5.0/5
Apr 19, 2021
Google Ideal Image Northgate
Sukni was my provider for my 5th laser hair removal treatment. She was incredibly knowledgeable and told me things about the process I hadn’t yet learned. She also was quick and made sure it was as pain free as possible. She told me about other treatments I was curious about while not being pushy that I should book them. Great service! The office is incredibly clean and their covid protocol is perfect. Everything was sanitized and there is hand sanitizer everywhere!!
Google
4.0/5
Apr 13, 2021
Google Ideal Image Northgate
I gave the 9 rating only because it was my first time at the Northgate location. It would have been nice to have received a call letting me know that there was sidewalk cleaning happening and all the parking spaces in front of the building were not available. I had NO IDEA where to park as all the parking signs said "Ride Share Parking". I called the "location" and received a call center who then transferred me, at which point I was told where I could park. This caused me to be a bit late for my appointment. Having said that, I was greeted by Suki who was wonderful, was very friendly, informative and calmed any fears I had regarding the procedure. I have a second appointment and requested Suki again.
Google
5.0/5
Apr 12, 2021
Google Ideal Image Northgate
I have been going to ideal north gate for over two years. I am always warmly greeted. Making appointments are simple and I could not be more thankful for JayJay as my injector. She is professional kind supportive understanding and personable. I am grateful for the way I feel and look after. Anyone who gets an appointment with JayJay is lucky!!!
Google
5.0/5
Apr 12, 2021
Google Ideal Image Northgate
I loved Jay Jay! I will be requesting her ONLY moving forward. So kind and knowledgeable of what she does. She even guided me thru a breathing exercise so i would tolerate the experience better! She answered questions and options about other treatments i wanted and made me feel comfortable about making the decision!
Google
5.0/5
Apr 9, 2021
Google Ideal Image Northgate
Love Ideal Image Northgate and the amazing technicians who are so kind and helpful! JJ especially wants you to have the best experience and is empathetic and terrific! I love Ideal Image Northgate staff and highly recommend them for their professionalism and caring nature.
Google
2.0/5
Apr 6, 2021
Google Ideal Image Northgate
Getting information and pricing: The whole experience feels like a timeshare sales proposition. Making people feel like they HAVE to talk to someone (a.k.a. a sales representative) on Zoom RIGHT NOW, or else they'll miss out on the deal (but only after waiting on hold for 20-30 minutes). The before-and-after pics feel fake and forced, I know they're real but how they are presented is similar to every "magic solution" ever advertised. Then the never-ending promotion that is always just about to end (you've been having the 70/75% off sale for at least 6 months which makes me think this isn't a sale at all and these are the standard prices, but presented like it's a big savings. Additionally, it seems like your sales representatives, can't speak to you like a human because everything is recorded for "quality assurance" and it makes the whole thing feel a bit like a scam. Just give folks your prices upfront on your website so they can make their decision themselves rather than trying to bully them into a very expensive decision via a sales call. Finally, I have a friend who had Ideal Image do her lower legs for hair removal a few months ago and it was so painful (she was burned multiple times because the coolant process was out) that she couldn't complete the sessions and won't get any money back when she only got 3 of the 10 sessions she paid for. You provide no way to test if someone can handle the pain or test to see if their hair is a treatable color before paying a non-refundable amount. That's simply not a good investment.
Google
5.0/5
Apr 5, 2021
Google Ideal Image Northgate
Sukhi was wonderful!!! Really appreciate how thorough and genuine she was 🙂
Google
1.0/5
Apr 5, 2021
Google Ideal Image Northgate
I have to give credit where it is due they are running a good scam. They say something during consultations and say something completely different in practice after you pay them. After consultation they said myself, and 2 of my friends all would see a significant reduction in the areas of interest. We asked if there would be no significant reduction then we won’t get that area. She said yes to significant reduction after 9 treatments and not getting results , asked for additional ones like the lady who did the consult said we could and they said it would not be covered and instead said to use lifetime warranty. Which was meant as a guarantee for later in life if ever hair came back, they will laser us another round for free. What a joke! I was duped. Anyways, guess what said they will charge per visit if using lifetime warrant.
Google
5.0/5
Mar 31, 2021
Google Ideal Image Northgate
Ideal image is my go to MediSpa in Seattle! JJ is literally the best! She looks at my entire face and always considers my features in a way that any fillers or Botox I am getting keeps my face in proportion. They have a full menu of services and are pretty great about accommodating me quickly. It was Ideal image that made me feel comfortable to finally have my lips done. JJ could see immediately that one “pillow” in my upper lip is larger than the other and administered filler so that the end result was even. I’m in eastern wa these days and I will drive up to Seattle to see JJ just to have my lips done when I’m due for a reup!
Google
5.0/5
Mar 29, 2021
Google Ideal Image Northgate
I’m going to ideal image for several years I love JJ and her team!!! Great results for over a decade for me.
Google
5.0/5
Mar 29, 2021
Google Ideal Image Northgate
Had Botox with JJ. Loved the results! Staff was very nice, easy check in, and clean facility. Highly recommend Ideal Image, Northgate. Will definitely be going back.
Google
5.0/5
Mar 28, 2021
Google Ideal Image Northgate
Sukhi was very patient, kind and professional. I was comfortable and through the whole process. She also suggested ways to help with the discomfort and made the laser tolerable to help with my sensitive skin. The place is clean and everyone is very friendly and helpful would recommend to anyone wanting to get rid of unwanted hair permanently
Google
5.0/5
Mar 25, 2021
Google Ideal Image Northgate
I am doing my hair laser removal and Botox here and so far very happy about my experience!
Google
5.0/5
Mar 25, 2021
Google Ideal Image Northgate
Second time of getting Botox at Ideal Image. The front desk is welcoming and friendly. The practitioner is professional and gentle. I always got nervous before the treatment, but they really help me and listen to my needs.
Google
5.0/5
Mar 23, 2021
Google Ideal Image Northgate
My practitioner was fantastic: incredibly thorough and highly attentive. She is one of the best I have had since going to Northgate Ideal Image.
Google
5.0/5
Mar 22, 2021
Google Ideal Image Northgate
My entire experience from the first web request to, virtual consult and appointment I encountered polite, helpful and knowledgeable staff. It was a wonderful experience.
Google
5.0/5
Mar 20, 2021
Google Ideal Image Northgate
I had the pleasure of getting treatment from JJ today. She definitely knows what she’s doing and is so personal and down to earth. She walks you through the procedure in detail and makes sure to give you what you asked for. Thanks so much JJ for taking care of me today and making my lips look naturally beautiful!! 🙂
Google
5.0/5
Mar 20, 2021
Google Ideal Image Northgate
So far I’ve just talked to three people on the phone and over zoom. They’ve all been great
Google
5.0/5
Mar 20, 2021
Google Ideal Image Northgate
All the staff here are kind and welcoming! Just had an appt with JayJay, a tech there that did my BBL treatment. She is so so kind! Talking to her is like talking to my sister. Absolutely recommend this location for treatments ♥️ Very professional, and amazing results from all my treatments I’ve had. I’ve been a loyal costumer for years 😊
Google
5.0/5
Mar 17, 2021
Google Ideal Image Northgate
Came in today to get some lip filler for the first time, and obviously I was super excited and a little nervous. My Nurse JJ was so nice and answered all my questions and eased all the nerves within ten minutes! I cannot recommend Ideal Image more!! I felt so comfortable knowing that I was going to leave with EXACTY what I wanted, and I sure did! Thank you Ideal Image and JJ!!!!
Google
1.0/5
Mar 17, 2021
Google Ideal Image Northgate
Don't buy into the cool tone specials like I did. I waited 3 months for the first appointmenl, and then weeks between the sessions, contrary to what the manufacturer recommends. Even after the 1st northgate session in Seattle, the front desk is difficult to work with and fails to follow up with conflicts..worse experience ever !!!!
Google
5.0/5
Mar 15, 2021
Google Ideal Image Northgate
I had a wonderful experience. I was made comfortable although I was very nervous. So glad I chose this place.
Google
5.0/5
Mar 11, 2021
Google Ideal Image Northgate
I have been going to ideal in Northgate for a couple years now the staff are great and friendly. All procedures done have great results!
Google
5.0/5
Mar 10, 2021
Google Ideal Image Northgate
Very friendly simple
Google
2.0/5
Mar 8, 2021
Google Ideal Image Northgate
I like some of the technicians (really didn't like one i was scheduled with several times), overall i think Ideal image has been overbooking clients recently. I have been pushed back often longer then recommended for my laser hair removal. After covid i was NOT made a priority as an already existing paying customer and again was pushed weeks back for treatment. I don't know if I would recommend Ideal image due to experience, and as its 3x as expensive as other places.
Google
3.0/5
Mar 4, 2021
Google Ideal Image Northgate
My husband bought the BLT treatment, however after the second treatment his skin was very burned so he had to see the dermatologist. Because after this experience,my husband didn't want to continue with laser treatment. I called the Ideal Image and explained to them this situation.Because my husband paid advance for the whole treatment I wanted to ask for the refund.However, I was told that the money couldn't be refunded.So I asked if I could have some of the treatment instead my husband .I was vigorously told that only my husband can use the remaining money for different treatment.Because it's not a small amount(over $1,000) I was very dissatisfied with the answer, mainly because I spent in the Ideal Image more like $6000.I wanted to talk with a manager , however ,they told me that the manager isn't there so I asked for the manager's email address , but they told me they can't give it to me but the manager will call or email me back(which I was told twice four months ago).My question is whether the Ideal Image is one of those companies that takes people as numbers and money supply,where client hasn't not any rights. As of today, we have not received any response from the Ideal Image office. After writing a review, the manager followed up with me .Thank you.
Google
5.0/5
Mar 3, 2021
Google Ideal Image Northgate
I LOVE this team - from the minute you walk through the front door the ladies at the desk are always smiling and so kind. The consultants are always walking around sparking up conversation with customers and really make you feel comfortable by getting to know you. The nurses are phenomenal! I have had my treatments with just about all of them and have never had a bad experience. They really find a way to make you not feel uncomfortable about a situation that could be really embarrassing. I highly recommend Ideal Image at Northgate and am always sure to tell my friends and family too!
Google
5.0/5
Mar 3, 2021
Google Ideal Image Northgate
Was an amazing relaxing treatment, Sukhi was amazing, explained everything as she went
Google
5.0/5
Feb 24, 2021
Google Ideal Image Northgate
Jennifer Jimenez is a wonderful asset to your Medical Spa. She is an experienced registered nurse with a welcoming warmth and professionalism of the Highest caliber. I look forward to each session.
Google
2.0/5
Feb 24, 2021
Google Ideal Image Northgate
Overall, combining my experience from both visits, I am unimpressed. I was sold the package with the salesperson telling me I could get botox in my top lip. It's the primary reason I get it. You all never do lips, so I was already upset. First visit was just okay. Seriously, nothing memorable. Second visit started off strong, but then she had to step out for "30 seconds" that turned into 7-8 minutes. I could have been done in that time. I'm sorry to report that I have a a unimpressive time doing business with Ideal Image. The idea of adding on other services ends because I cannot get my lip done with Botox.
Google
5.0/5
Feb 22, 2021
Google Ideal Image Northgate
Provider Suki was Amazing! Very thorough, methodical, and precise. The best so far!!
Google
5.0/5
Feb 16, 2021
Google Ideal Image Northgate
The Nurse Practitioner was awesome! Love her!
Google
5.0/5
Feb 12, 2021
Google Ideal Image Northgate
Easy peasey. Waited in my warm car until the front desk called and told me my provider was ready. JJ was super friendly as usual and very thorough. Full leg hair removal is uncomfortable, but she made it doable with ice packs, aloe gel and conversation.
Google
5.0/5
Feb 8, 2021
Google Ideal Image Northgate
JJ is the sweetest and made my experience pleasant ♡♡♡
Google
3.0/5
Feb 6, 2021
Google Ideal Image Northgate
I underwent a Ultherapy treatment on my lower face and am waiting for appointments to finish the full treatment. I think that when sold this treatment the pain involved was not well explained (if at all) and the difficulty I had in getting an appointment has been a disappointment.
Google
5.0/5
Feb 5, 2021
Google Ideal Image Northgate
Considerate and professional. The results are meaningful and put a smile on my face.
Google
5.0/5
Feb 3, 2021
Google Ideal Image Northgate
I came in today for my Botox touch up. I have had this treatment for 10 years. Isaw Bebe she is the third person to ever inject me. I was nervous because I have only had two other injectors and I hate needles. She did a wonderful job I will see the results in about seven days and go from there. I look forward to working with her in the future
Google
5.0/5
Feb 3, 2021
Google Ideal Image Northgate
Sukhi is the best! She's listens to what I say and never forgets! I appreciate the fun conversation during our appointments and for her thorough care
Google
2.0/5
Feb 2, 2021
Google Ideal Image Northgate
This review is not about the Northgate specific location, it is about Ideal Image itself. I started treatment at the St. Petersburg, Florida location around when it opened. When I went in for my consultation I was told I was the perfect candidate for laser because I have a darker complexion and dark hair. I was told with 9 sessions I would be hair free- a dream of mine. As a more effeminate man a dream of mine is to no longer have a facial hair shadow on my face. I moved to Seattle before my 7th treatment. When I received my 7th treatment I was told at the Seattle offices that because of hormones this wouldn’t work. Now I will admit that the hair did die in my cheeks, but is still massively prevalent elsewhere on my face. I also wanted this treatment to help with shave bumps, irritation, break out, and razor burn. I paid over $3,300 and endured 9 sessions of pain (the numbing cream didn’t do much- which is additional $) and the results I was promised were not received. The killing part is before I even completed my 9 sessions they kept trying to sell me on more services!
Google
5.0/5
Jan 29, 2021
Google Ideal Image Northgate
I was at a very high level for this round of laser and Karen was so patient, understanding and professional as I was spewing profanity. Karen you are the best!
Google
5.0/5
Jan 25, 2021
Google Ideal Image Northgate
Sukhi makes it worth it. Otherwise the experience is not always the best.
Google
5.0/5
Jan 25, 2021
Google Ideal Image Northgate
Check in is easy. The RN is always so kind and gentle. Always love my experience at Ideal Inage!
Google
5.0/5
Jan 22, 2021
Google Ideal Image Northgate
I always leave with a smile on my face and feeling great. And a lot of it is because of my aesthetic consultant JJ. She is a great listener and easily understands what I’m hoping to achieve. And thank you to the Northgate team for all the safety measures during the pandemic to keep everyone safe.
Google
5.0/5
Jan 21, 2021
Google Ideal Image Northgate
Sukhi was so nice and helpful throughout the whole process. She offered me different speeds, different methods, and always let me know what was coming next. I can only hope everyone who goes through a laser hair removal treatment can have such a great person to guide them through.
Google
5.0/5
Jan 19, 2021
Google Ideal Image Northgate
Very good
Google
5.0/5
Jan 19, 2021
Google Ideal Image Northgate
Nothing to say, but it was amazing and I can’t wait til my legs and lips heal
Google
5.0/5
Jan 18, 2021
Google Ideal Image Northgate
Always pleasant!!!!!
Google
5.0/5
Jan 18, 2021
Google Ideal Image Northgate
Sukhi was wonderful! Efficient, punctual, informative, and great listener!
Google
5.0/5
Jan 16, 2021
Google Ideal Image Northgate
Sukhi conducted my laser hair removal today and it went great!! She was very friendly and informative about the process and was able to answer any of the questions I had. I would say Sukhi is the best of the best!! My treatment went amazing
Google
5.0/5
Jan 13, 2021
Google Ideal Image Northgate
Sukhi did my laser and she is amazing! Very professional, patient and friendly.
Google
5.0/5
Jan 6, 2021
Google Ideal Image Northgate
Sukhi was cheerful and professional
Google
1.0/5
Dec 31, 2020
Google Ideal Image Northgate
I believe that COVID-19 make us nervous about communication🙄 because of that the service what you provide was unpleasant😔 and makes me feel "terribly sorry🥴" that I show up to you. The service what you provider is terrible😵🤯. I decided do not come back to you again. When your customer service decide to come back to normal track 🥸then "maybe" I will give you a change to welcome me and talk as suppose as normal conversation🧐. Meantime, I prefer stay away from this place! Never Again!🤕🤮🤢
Google
5.0/5
Dec 31, 2020
Google Ideal Image Northgate
Staff is amazing - the front desk girls are so kind and I love all the providers! Highly recommend.
Google
5.0/5
Dec 4, 2020
Google Ideal Image Northgate
Google
5.0/5
Nov 30, 2020
Google Ideal Image Northgate
Great staff at this location! Everyone is so nice!
Google
5.0/5
Nov 25, 2020
Google Ideal Image Northgate
Great. The staff were very welcoming.
Google
1.0/5
Nov 23, 2020
Google Ideal Image Northgate
I have made two appointments for consultation, and both had me wait over an hour past my appointment time to see someone. I then spent both appointments with the woman, talking in circles around a bad sales pitch. The latest I literally held up my card and asked to pay and avoid the small talk and I still couldn’t get my services booked! The inconsideration to your patients time and schedules is offensive and the difficulties to get services paid for is clearly non existent!
Google
5.0/5
Nov 13, 2020
Google Ideal Image Northgate
All the staff here are extremely friendly and helpful. Front staff, desk staff and providers make sure I am happy with my results and informed on all the treatments. Appreciate their professionalism. Highly recommend this location.
Google
4.0/5
Nov 12, 2020
Google Ideal Image Northgate
Service is superb but please dont cancel customer without back up schedule
Google
5.0/5
Nov 9, 2020
Google Ideal Image Northgate
I love JJ more than I think I'd be able to ever express. She was the first person who did my first treatment, and I regret not specifically requesting her for several of my appointments. It was so very lovely to see her again and reconnect to this very real human. You have a total gem there, and I hope you see it. (and yes, she'll be doing my last appointment too).
Google
4.0/5
Nov 5, 2020
Google Ideal Image Northgate
I really enjoy the attentiveness and efficiency of the nurses that performed laser hair removal for me. Ice packs recommended. I had my full body done and only 90 minutes to do it. We got it done in 90 minutes but it was a tight squeeze and I don’t know how anyone not petite and/or needs more time to breathe etc would finish this kind of treatment in one session.
Google
5.0/5
Nov 3, 2020
Google Ideal Image Northgate
It was easy and my representative was great
Google
5.0/5
Nov 2, 2020
Google Ideal Image Northgate
I had the utmost, outstanding experience at Ideal Image with Libby F. (Northgate). She's an amazing RN. I've had several procedures done with Libby and she always does an amazing job.
Google
5.0/5
Oct 30, 2020
Google Ideal Image Northgate
So pleased with my service! I am about 90% done with my laser hair removal treatments and have loved my experience so far. I’ve seen great results and the staff have been so great with making sure my specific goals could be met within the treatment plan.
Google
1.0/5
Oct 29, 2020
Google Ideal Image Northgate
Purchased contract 10/12, tried to cancel within an hour but no response from my two initial contacts, Lori White and Candise Lee (I reached out twice to both of them - no response), after speaking to a scheduling person and then Nina Lambert at the 800 number, was told to get a doctor's note to get out of my contract. Still no response from Lori or Candise. Ridiculous that a spa has contracts that can't be canceled before any service has been given, especially given the contract was less than an hour old. Completely unprofessional that neither Lori or Candise responded. I was on a Zoom call with Candise less than an hour before I emailed to cancel and had spoke to Lori earlier that day. Smells like a scam. Additionally, I have NOT yet been contacted to schedule any services by either the Northgate or Southcenter location. The customer service is non-existent. I paid almost $4000 and no response from most. How long am I supposed to wait to get scheduled? I did complete a questionnaire sent by email but that was the only contact from a location. I have been in customer service, in one form or another, for the past 35 years and am appalled at this company's disregard for the client. I will not only discourage all of my friends from purchasing a contract but will discourage all of my clients and will enter a complaint with the BBB.
Google
5.0/5
Oct 29, 2020
Google Ideal Image Northgate
It went well. Great nurse, and patient care
Google
2.0/5
Oct 28, 2020
Google Ideal Image Northgate
I arrived 7 minutes early for my appointment and I had to wait an additional 25 minutes before I was seen. No one advised me the appointment would be late until I asked how much longer it would be at 18 minutes after my appointment. Considering we are in the middle of a pandemic, the salon should have communicated the delay to me so I could wait in my vehicle rather than inside. I'm extremely disappointed in my experience today.
Google
5.0/5
Oct 26, 2020
Google Ideal Image Northgate
The nurse that did my Botox did an excellent job. Very happy with the results. Will definitely reyurn
Google
5.0/5
Oct 18, 2020
Google Ideal Image Northgate
I love the gal that did my botox.....I'm sorry I am terrible with names. But she is awesome! So personable and funny! Next time I will grab her name and update:)
Google
5.0/5
Oct 15, 2020
Google Ideal Image Northgate
JJ was awesome!! Explained everything that was going on, checking on my comfort levels and making sure she understood my goals.
Google
4.0/5
Oct 5, 2020
Google Ideal Image Northgate
My provider was excellent...if I could choose who to see when I came in I would schedule with her every time. She is quick, efficient, caring, understanding of the possible discomfort and does everything in her power to minimize it.
Google
5.0/5
Sep 28, 2020
Google Ideal Image Northgate
I have been coming to Ideal Image in Northgate, Seattle for almost 2 years. The staff that has serviced me has been the most professional, friendly and efficient staff. I only have good things to say about them everytime someone asks me about laser hair removal.
Google
5.0/5
Sep 21, 2020
Google Ideal Image Northgate
Jennifer Jimenez at the Northgate Center who has worked on me from the beginning with Lazer hair removal, has done amazing work and has been thorough with the treatment, so much so, that I did have to do anything in between treatments!!! The reception staff Sarah, Alex, and Kristine) have also been very polite making sure, my appointments were timely, and when I walked in they always greeted me with a smile!! Leslie Berry is always on top to keep me a breast on the deals that were best suited to my needs (she listened to me to what I wanted from the beginning). Thank you ideal image!!