Dee and Sarah were amazing, I was pretty nervous for my first treatment and they really made me feel comfortable. Definitely recommend Ideal Image in general and the Fox Point location!

Dakota was friendly and knowledgeable. Thanks for a great experience.

Dee was amazing. She was so nice, informative, and a professional. I definitely recommend her.

Amanda did a great job of explaining each step before the procedure. She checked in often to see how I was doing. I'm looking forward to the results.

I like the fact that I can always get in and out very quickly. Amanda has been my nurse that last couple of times and I hope to continue to get her. She’s very nice and makes me feel very comfortable.

I had an awesome experience with Dee. She made me feel very comfortable and confident. Any questions or concerns I had she answered them.

Very good nurse Dee

Amanda and Sarah are both absolutely amazing!!

Dee was my botox administrator. She provided great customer service and made me feel extremely comfortable with the procedure. Would definitely recommend Ideal image fox point!

I had Lip fillers done today and Nurse Dee did an amazing job. She made me feel right at ease and I love my results!

We had a virtual consult planned at 4:00. I received your 4:00 call and had my zoom app ready for the meeting ID number to enter when you gave it to me. The recording said my wait time was under 2 minutes but 5 minutes later I was still waiting and then somehow got disconnected from you. I called back and the receptionist said she sent a message to both Kristin and Beth but neither one of them got back to me. If this is how business is done before you get my money, I can't imagine what it is like after I have paid.

Great service from practitioner and front desk.

My nurse Ginny at the Fox Point location was awesome! She was really professional and kind. She got me in and out with very little irritation to my skin after treatment. I hope she's my nurse every time I come in.

It was great, informative, easy and my nurse is awesome

It was a pleasure as always

DO NOT GO HERE OR USE IDEAL IMAGE AT ALL. I took the first step to make an appointment, in order to get a package you have to prepay for the services. After I paid, I found out I was unable to get in until 2 1/2 months later. I show up for my appointment and am told I can not have the procedure done because I have Lupus, even though I had that in the paperwork prior to coming. I was told that someone would contact me about getting my money back for the service since it was medical and still have not heard back from them. Well, except to cancel my next (different) service 2 days before. Wanting me to reschedule but were already booking out 2 months. I had one more service set up and just received an email stating they have to cancel it because the clinic will be closed that day. This company is holding my money and no one will contact me, except to cancel

My experience at Ideal Image in Fox Point was fantastic. The nurse/technician was extremely helpful and knowledgeable, and even realized that I was supposed to be having my upper neck done, as well as my chin. The treatment was quick, and painless.

Always amazing and services are always above and beyond! Fantastic place!

Do NOT go to this med spa. This has been the WORST experience! This company does not respect people's time or money. I have been rescheduled at this location SO many times for my appointments. On Saturday I had an appointment scheduled and they called me and told me the nurse who was to perform my service quit and I need to reschedule. I rescheduled to today which is not ideal do to the fact I have to now take off of work to get to my appointment. I come from out to town to have these treatments done so it costs me money to travel. Later today, I had the rescheduled appointment and it was just canceled because the nurse won't be there at the time of my appointment. They are under staffed and so unprofessional. If you cannot staff a location, do NOT have people make appointments here. Save your time and money and go literally anywhere else.

she was awesome

The nurse was really nice

Very friendly and welcoming staff! Everyone acted professional and really cared about my wants/needs.

Amanda is the best!!

Staff was plesant, knowledgable & accomidating

The staff at the clinic I had my proceedure at was very friendly and kind. Unfortunately I had absolutely no results!!! The nurses agreed that they saw no change from my 3 month to my 6 month. They opened a case and told me that corporate typically calls me back in regards to a game plan. I am anxiously awaiting their call. I spent over $2000 on this procedure and I received nothing from it. Just a bruised midsection, and Several hours in drives down to the clinic. I am so disappointed. I am hopeful that they will stand behind their statements of wanting customers to be satisfied and give me a Free retreatment or complete refund. I did not gain any weight, I actually lost, between my initial consultation, and treatment to my 6 month point. The pictures speak for themselve. I am not the type of person to expect something for nothing, I definitely went into this procedure expecting visible results to come out if this. If I saw something, anything, I probably would not make a big stink. The fact that I have had absolute no results and I spent over $2000 in this treatment is just so disheartening to me!!! To my family $2000 is a lot of money for me to just spend on myself. Getting this procedure was a big decision. I am hopeful this message will cause somebody to reach out to me Soon. Thank you, Sara

I always request to have my appointments with Dee! She is professional and friendly. Maddie at the desk is quick with scheduling next appointments! Thanks!

Sara is so friendly and welcoming and my tech Dee is amazing. They make me feel comfortable and my results are great!!! Highly recommend Fox Point Ideal Image!!!

Dee was such a great nurse always makes me feel comfortable and very professional.

My experience was very nice the consultant was really nice and I would refer others to your spa.

My nurse today for the coolsculpting treatment was awesome! However, accurate notes from my prior appt with a different nurse made for scheduling errors. Frustrating, considering I blocked my whole day for my multiple treatments and appointments are not easily available. I will come again, but scheduling should be done by the location a client is attending not through an appointment center.

Amanda is awesome she is very professional. You really feel like you are getting royal treatment. I can’t wait until my next “me time” date!

Friendly staff and great experience

Very nice group of women no judgment they are there to help they were very courteous and supportive and gave me lots of information to help with what I needed. They didn't rush me they took their time the place is very clean neat tidy

All my questions were answered. I am excited to know a price.

Loved my total experience today. From the moment I set up my appointment the staff was very professional. This Ideal Image is the best ever (Fox Point) I felt relaxed and can’t wait to let everyone I know that needs any treatment done to come here.

Great staff Dee was my nurse she was amazing always makes me feel comfortable Im on my 5th treatment and im have amazing results I definitely recommend Ideal Image

After posting the first time, received message from the owner that I would receive a call in a day. No call ever received. Just more scamming. Signed up for three BBL treatments. They honored two and not the third. I asked for the money back for the third and "Maddie" said - read the fine print on your contract and the manager is out of the country. STAY AWAY. These people are not honest

It was new i had to get use to the pain😭

Every time I go, the staff is professional and friendly!

Amanda delivers awesome service:)

Dee was very professional and quick with my laser treatment and Leah was helpful in scheduling my next appointment!

The place is excellent the staff are great Dee did her thang on my lips I luv my lips now I'll refer any one to them ill be back myself;)!!

Great experience, Amanda handle the session like a pro and the results are fantastic!

Great Experience. Amanda the service provider was amazing and thoughtful. Explained every step of the way the procedure and checked my comfortability.

My cool sculpting experience was amazing. I went in with a ton of questions and they were all answered. The nurses were attentive and knowledgeable. The only down side was because of covid, I had a zoom consultation. So when I went in for the procedure, I ended up having more cycles done at the first visit so I’m not able to get all my areas done twice. However, they were great about that as well and were able to adjust my package so I can target my problem area at no additional cost. I will be definitely using them in the future!

First time getting juviderm in my lips and the experience was amazing! My lips look SO good. Thank you to Amanda at the fox point location for hooking me up & making me look and feel better for my upcoming 30th birthday!

Amanda was great! very friendly and informative! highly recommend!

Amanda was amazing!

Ms. Dee and Sarah are the bomb! Very patient, kind and professional. As an African American woman, I believe its very important for someone like myself to feel comfortable and supported. They have exceeded my expectations. Highly recommended.

Dee has been my nurse for most of my treatments and she's always so friendly and really makes you comfortable while all your bits are out in the open (which can be very uncomfortable and make you self conscious, but that's not how it is with her). We have good conversation, which helps distract you while being zapped by a laser and it's nice to not sit in silence. She's always keeping me updated on progress and what she's doing with the machine, so you're not left to the dark when the cartridge needs to replaced and lets out its squeal of air haha. The whole staff has always been so pleasant. There's a reason why I've come back for multiple treatment areas-it's not just the results; the staff makes a big difference.

Madison at Fox Point was very very pleasant to talk to very helpful answer all my questions and concerns was very thorough and very detailed she was great.

I’ve had 4 treatments and amazing relsults. Maddy was very helpful, I don’t take pain well and she made it much easier for me to get through process. Ideal is also very clean and neat. They clean everything after using.

I was very happy with my experience at the Fox Point location. My nurse was patient with me during my procedure and allowed me to take breaks for my comfort.

I love Dee at this location!! I’ve been to the Brookfield location as well because it’s closest to my home, but I have always come to the Fox Point location even though its furthest from my home ever since first receiving treatment by Dee because she does such a great job! Sarah has also been very helpful and kind at reception! =)

Everyone at the Fox Point location is so kind. Everything is very well explained and they made me very comfortable during my treatment. Thank you!

Welcomed warmly and received quick service.

Everyone has been super kind, efficient, and caring. They take COVID seriously and put the customer first. I’m looking forward to finishing my treatments and the results.

Highly recommend! The staff is friendly and professional, great client education and helps me feel at ease for every appointment. I’ve been really excited with my results so far. Thank you, Fox Point team!

Nurse was very professional and checked frequently with me about my comfort during and after procedure very gentle and kind

Dee was very professional and made me feel very comfortable.

This past week I got my first treatment at Ideal Image in Fox Point. Sarah was at the front desk and Amanda did the treatment. They both were extremely kind and zestful. For me, getting laser hair removal seemed a little daunting and I felt scared going in. I was not sure what to expect honestly. However, they both helped me to feel way more calm and relaxed. On the phone Sarah helped me feel very welcome despite working to accommodate covid restrictions. She greeted me at the door with such ease that I knew choosing Ideal Image over other laser places was a good choice. Amanda helped talk to me throughout the treatment. This helped me to get my mind off of things and feel very relaxed. Overall, I feel very thankful to have chosen this location and to have service with such fantastic individuals. 🙂

Always a fun and welcoming environment here!

Ashley was super nice, thoroughly answered all my questions, and went above and beyond to make me feel good! It’s kind of embarrassing being a little over weight but she didn’t make me feel uncomfortable at all.

I recently had cool sculpting done at this ideal image location and had an amazing experience! They were very safe with all of the covid precautions, and made me feel comfortable the entire time. The nurses were also very professional and made the procedure more bearable!

I love this location everybody who I’ve Encountered has been friendly welcoming and understanding this is my second time getting treatment at this location The environment is always clean. Thanks fox point

I've been to a few Ideal Image locations and this was easily the best. Everyone was super friendly. My technician (or whatever the appropriate term is) was fun and very knowledgeable. I can't recommend it enough.

Staff is very friendly and knowledgeable. They walk you through what they are doing. I was nervous about getting Botox done and felt completely comfortable while getting it done. I highly recommend coming here for a procedure! This certainly will not be the last time I come here.

The staff at Ideal Image Fox Point are friendly, professional and very knowledgeable. They make you feel like family. I’ve left very satisfied after every visit.

Dee and Maddie are awesome! Both were very friendly and professional!

Amanda R was amazing. She made me feel comfortable and at ease. She listened to my concerns and and was very professional. I was very nervous because I don’t like needles (and was getting Dysport injections) but she was gentle and talked me through the procedure. Because of her courtesy I felt very little discomfort!! I highly recommend her as a Nurse and service administrator!!! — and my results are great!

Warm and welcoming environment. Super professional!

Love my experience every time I go. Such a great friendly welcoming environment. I’ve been 3 times for my laser hair appointment and I’m loving the results I barely have to pick up an razor now.

If it wasn't for the amazing customer service and above-and beyond efforts of consultant Sharon Mistichelli, I would have already taken my business back to the medical spa I left years ago. Ideal Image has always and I mean ALWAYS provided the most professional services in the most personalized manner at some amazingly affordable prices in the decade I have been going there. So, I was very confused by the my location's lack of response or follow up regarding my appointment back in Spring. We are talking MONTHS! Then Black Fridays deals weren't deals like Ideal's customers have had before. Seriously. I was so disillusioned and ven wondered if the company was going away? However, I need to give credit where it is due. Sharon worked up a package that addressed my needs and was just amazing in the way she listened to my concerns and responded in the manner I had become accustomed to by those on the Ideal Image team. I can't say that I am 100% happy about the company's Black Friday pricing or limited promotions. But I CAN say because that of the professionalism and personal attention that Shaon did to make it happen for me, Ideal Image will keep this loyal, 10-year customer! Thank you. Anna

Staff is welcoming and personable! Would recommend

Sarah is awesome! And Dee the RN is the best! Makes me feel 100% comfortable!!!

Dee & Sarah were both pleasant and made the appointment really enjoyable and the experience great!

The presenter was professional and courteous

Best experience. Sarah at the front desk was amazing she answered all my questions and returned my phone call right away with specific details. They ended up getting me in right away which was awesome. The environment is clean and they are very professional and so sweet. I worked with Dee and she was great! Very informative and a pleasure to work with! Thanks again guys !!!

The nurse Dee is so nice and so sweet. The receptionist Maddie is very knowledgeable about the company. I am Not fond of the company though. They pressure you to get services. I feel it’s not about the people but the sales at corporate Ideal Image. It takes a long time to talk to a representative when you call the corporate Ideal Image phone number.

The entire process was quick and easy. Both the receptionist and the nurse were incredibly friendly and professional.

I am HIGHLY impressed with my experience at Ideal Image in Fox Point. From the 1st consultation to the follow up phone call with Nurse Amanda, each experience was thoughtful, considerate and professional... and fun! I could see and hear the upbeat smiles even behind every mask. In todays crazy environment, stepping into Ideal Image for some much needed, overdue self-care was like stepping into another world for a couple of hours. I am ready to take on the world again.

Great. Safe. My nurse was so kind and professional. I love getting BOTOX here. Wish I had started earlier!

Very good

I have very much enjoyed my experience at Fox Point. I am sad that everything is closed due to covid-19. I was making great progress. But these are strange times, and I appreciate that they reached out personally.

Dee is awesome! So friendly and i'm seeing results after my third session. Definitely worth every penny.

Amazing staff, great experience. Love my lips with no lines. This was my first time having a treatment done. Everyone was so nice & explained everything completely putting me at ease. Will definitely go back

Dee is amazing at what she does! I went in for Botox for my first time and she made sure I had a great experience. I didn’t feel any pain from her applying the Botox. If you’re looking for someone to see I highly recommend Dee!

Walking in, the place was clean and professional! Was offered a beverage by the personable receptionist who makes you feel welcomed. I can not brag enough about Dee. She is calm, welcoming, kind, and has the sweetest smile. She is highly knowledgeable and SHOWS you that you are in good hands! Highly recommend!!

People where very nice and understanding

GREAT PLACE

The Ideal Image staff in Fox Point are very pleasant and willing to work with my schedule for appointments. I would very much recommend Ideal Image for their procedures and wonderful staff!

The staff was very knowledgeable and friendly

It was a warm comforting environment. No high pressure sales tactic just honest knowledge staff

They was Late... with my appointment.... I guess having Consultations Trump having lifetime membership.. Then I was told when I asked if I should reschedule I was told oh no it will only be 5 more mins well that turned into 10-15 more mins.. I was late to work.. after my treatment there was nothing said bout making a new appointment or anything actually I was given a price to pay that was wAy wrong.. nothing was taking off for wasting my time or anything.. let just say today was not a good treatment day.

I had a really good experience at Ideal in Fox point. They were a little behind but I didn't mind. The nurse was very professional, thorough, and a nice bedside manner.

My nurse Dee is very friendly knowledgeable and thorough.

It's been life changing for me. For many years I have dealt with unwanted hair on my face. I wish I would have done it sooner!

100% satisfied with my results!!! I loved working with Annie, super detailed and takes pride in her work. Thank you guys....

Friendly staff, clean, professional!