Decoteau always do an outstanding job. She is professional and very friendly. She do a great job with the laser session and always answers all my questions and concerns. She also do a special technique to help reduce the pain.

I love the team at the Fox Point location! Everyone is so friendly and the appointments are always on time. Very considerate people.

Amber was fantastic with the treatment. Extremely knowledgeable and great at her job. Got me a phenomenal deal on my armpits too.

I absolutely love Ideal imagine! I have gone through all of my bikini treatments and I couldn’t be happier with the results. All of the ladies I’ve encountered are very nice and make me feel comfortable. Highly recommended. 10/10 Stars!

as soon as they received my money - it was the last time I heard from them. No follow up phone calls. No calls to see if I was allergic to the Botox. Nothing. Unreal. Did not test to see if I was allergic to Botox. If I was allergic to this, I would of been seriously injured. Not cool…

The representative i talked with was very friendly and also very sales driven. However the follow up after i signed the documents needs improvement. Before i had my consultation i received numerous calls and emails. Now nothing?? I dont know i was approved for financing and am second guessing have the procedure with this company. Needless to say im feeing scammed.

Amanda was fantastic for BBL!!

Very friendly and knowledgeable!

Loved my experience! Super comfortable and nice!

Love this place! Always great customer service and the treatments show the results I’m looking for. Dakota is very professional, great at doing treatments, and super friendly. Definitely recommend ideal image

Amazing experience every time. Amanda provided a relaxing and painless experience. 10/10 recommend.

I had an appointment today with Dakota for laser hair removal. Fox point wasn’t my home store, but it definitely is now. Both Dakota and the ladies up front were super friendly and helpful. I’ll drive an extra thirty minutes just to come back. It was was really refreshing to be in such a welcoming environment with wonderful people

Professional , courteous and helpful great results for fillers Botox and looking forward to my next appointment for peri oral. Therapy!

I love the gals that work here! They are all very nice and friendly.

Second treatment but everything is great so far!!

Absolutely LOVED my entire experience! BEST crew of Ladies EVER tops it off for all that Ideal Image has done for me!!!! The results are so worth it!!! From the beginning each individual I have come into contact from Fox Point’s Ideal Image with during this adventure has made me feeling like I’m doing this with my best friends at my side. All text, emails a s phone calls have been handled professionally and diligently. I keep a very packed schedule and they have all made fitting in my appts happen! I highly recommend their establishment and getting this transformation. You’re worth it! And they’ll they make you feel that!

Amanda made my lip fillers appointment painless! My lips have a natural shape still, which was important. She is friendly and knowledgable and professional. The waiting area is clean and the front desk individual was super friendly as well!

I had a BBL with Decoteau she was very nice and efficient, I recommend her and anyone in the office.

Highly recommend this clinic! Awesome staff and well maintained.

Awesome

I had a filler appointment with Amanda R! She was INCREDIBLE! She was so professional and made me feel at ease even though I’m terribly afraid of needles. My results were wild and I was even more impressed with her skills. I will definitely be back.

I had a wonderful experience at Ideal Image! I was a little nervous for my first laser hair removal treatment, however, the ladies were very informative and helped me to feel comfortable and relaxed. Everyone was very welcoming and friendly, I am looking now looking forward to my next appointment!

Stephanie at the front desk was warm and friendly and helped me with my selection of services!

The front desk and nurses are amazing and very friendly!

Great service!! Their new DCC was very friendly and helpful!

Everyone here is great!! My service was amazing!

Nurse was friendly and so was the receptionist. I will be back again.

I had my first laser hair removal appointment today with Amanda! She was very informative and made me feel comfortable as I was pretty nervous. I enjoyed that she checked in with me throughout the treatment. The receptionist working today was also so sweet & personable! Overall a very good experience and I’m looking forward to my next appointment.

Great!

Sarah and Amanda are Amazing.! They both take the time neede to explain the options available! Always welcoming.

The staff is unprofessional, always at least 39 min waiting time - beyond your appointment time - with excuses that they are preparing the room. If you go to the bathroom - which takes you past all the consulting rooms - you notice NO activity...what are they doing? Pretending to be busy? The staff has bare bones training and cannot reasonably explain anything...specially nothing related to the treatment. I was not informed of the possible side effects which I suffered...numbness in my skin. The numbness set in two hours after the treatment and lasted for six weeks with some areas still affected. Due to this experience, I was hesitant to go for the second treatment which I canceled five minutes into the activity. My request for a refund was processed after which I received one call as a follow-up. I've heard nothing since (3 weeks...except this request for a review). Reception could not be bothered to acknowledge your presence and the entrance area is old and run down...you don't want to sit on the furniture, it looks like there may be creepy crawlies sitting down with you.

The staff is always super friendly! They explain everything and help answer any questions you may have. I've had a few treatments at this facility and it's always clean and welcoming.

They are so awesome with everything!!! They take great care of me and just 3 visit and I have seen great improvements!!!

Very welcome and educated on the services they provide. Depending on what you are having done make sure to have something to do (book, magazine, or phone). I had cool sculpting done so you have to sit for 45 minute intervals.

DeCoteau is AMAZING! I switched locations completely to finish my BBL treatments because of how kind and competent she is! Everyone I've encountered there has been wonderful. Worth my drive across town.

Everybody at the Fox Point location is kind and I am glad I made the decision to come here this time. Amanda is great and answered all of my questions. Sarah was also very kind and reassured me that I can think things over for the future as well. Thanks 😊

Amanda is amazing! She does a great job, very informative and kind.

Outstanding service! Amanda and Stefanie were thorough, friendly and knowledgeable. I highly recommend Ideal Image Fox Point.

A nice place. Amanda was great.

No one ever honestly evaluated my situation before I drove 1 and 1/2 hours plus took time off from work to be here just to be told they could not do anything for me. So disappointed and angry.

As my first time having laser hair removal I had an great experience. I 10/10 recommend ! Decoteau did an absolutely fantastic job at keeping me informed about everything, how things went, keeping me comfortable, and keeping me busy with great conversations. Everything was so professional and friendly, even down to the front desk service. You won’t regret coming here, it’ll be the best decision you’ve ever made ! I can’t wait to come back in 4 weeks ! ❤️

Amanda was very knowledgeable and made me feel comfortable with the

So far this process has been very easy and pleasant. Dakota was professional and made me feel very comfortable.

Dakota was awesome! Very friendly and made the process easier and comfortable.

Very nice staff who make things more comfortable.

Lauren did a fantastic job with my laser hair removal! Everyone was so nice and everything was clean. So happy with the results so far. Highly recommend!

I would love to thank DECOTEAU at ideal image fox point my very first time , making me so very comfortable and at ease for my procedure..I will be coming back to her she is so wonderful...Norma Lindsey

Very friendly and understanding. Amanda was sweet and amazing.

Very simple procedure, felt taken care of, very comfortable there 🙂

I would like to give a big shout out to 🎉Janine and 🎉Dakota! At Ideal Image Fox Point. For their great customer service skills! And their level of professionalism! Great Job Lady's❣ Your's truly Latasha Smith🥰 5 Stars 🌟

Jeannine at the front desk was so patient and helpful; she helped me through a billing mistake that took a while to fix on corporate's end; great service overall.

they trash don't waste your money not worth it doctor said it wasn't safe for me an they still won't give me my money back

I had Lip fillers done today and Nurse Dee did an amazing job. She made me feel right at ease and I love my results! A few months later I had a 2nd syringe by Amanda and she rocked. Told her I trusted her and to do whatever shaping she felt worked and she gave me amazing definition ❤️ Not crazy about some company policies but the nurses are amazing

It was great. Dakota was amazing. Kept my mind busy with great conversations which help me with the pain. She did a fantastic job

Today was my first ever laser hair removal treatment. I was warmly welcomed to a very clean clinic by the receptionist. My nurse Dakota (spelt differently but I can’t remember it exactly, I’m sorry!!) promptly brought me back. She was very kind, professional, and explained everything thoroughly. She calmed my nerves and made sure I was tolerating the treatment throughout the entirety of the appointment. I felt completely comfortable getting my under arms & brazilian areas zapped. If I knew it was going to be so pain free I would have scheduled years ago! I highly recommend this location!

Decoteau is awesome! She is the best! Makes me feel 100% comfortable!!!

I love my experience and liked the results but I was not happy that they did not have enough product to do 2 full syringes. However! This is the day and age we are in …. with supply issues so I understand. But I am happy to report I did schedule my second syringe AND an additional service! Overall was VERY happy. (Just not happy with supply issues… which is happening in every industry) So even though I got half a treatment I still am happy with the results 24 hours later

Jeanine and Amanda are very professional, helpful and alway accommodating! It is always a wonderful experience!

I had laser hair removal done and Ideal Image was great! I just had my third treatment done on my arm pit, lower legs, and brazilian. Everything was very clean. The nurse was very professional and I didn't feel uncomfortable at all while getting my Brazilian done. And I must add how AMAZING it was not shaving these areas for a month between treatments! I'm definitely looking forward to the end of treatment where I will never have to shave again! I highly reccomend Ideal Image Fox Point!

Dee is awesome to work with! Very knowledgeable, professional and kind. Love my results.

Dakota was friendly and knowledgeable. Thanks for a great experience.

Dee was amazing. She was so nice, informative, and a professional. I definitely recommend her.

Amanda did a great job of explaining each step before the procedure. She checked in often to see how I was doing. I'm looking forward to the results.

I like the fact that I can always get in and out very quickly. Amanda has been my nurse that last couple of times and I hope to continue to get her. She’s very nice and makes me feel very comfortable.

I had an awesome experience with Dee. She made me feel very comfortable and confident. Any questions or concerns I had she answered them.

Very good nurse Dee

Dee was my botox administrator. She provided great customer service and made me feel extremely comfortable with the procedure. Would definitely recommend Ideal image fox point!

We had a virtual consult planned at 4:00. I received your 4:00 call and had my zoom app ready for the meeting ID number to enter when you gave it to me. The recording said my wait time was under 2 minutes but 5 minutes later I was still waiting and then somehow got disconnected from you. I called back and the receptionist said she sent a message to both Kristin and Beth but neither one of them got back to me. If this is how business is done before you get my money, I can't imagine what it is like after I have paid.

Great service from practitioner and front desk.

My nurse Ginny at the Fox Point location was awesome! She was really professional and kind. She got me in and out with very little irritation to my skin after treatment. I hope she's my nurse every time I come in.

It was great, informative, easy and my nurse is awesome

It was a pleasure as always

DO NOT GO HERE OR USE IDEAL IMAGE AT ALL. I took the first step to make an appointment, in order to get a package you have to prepay for the services. After I paid, I found out I was unable to get in until 2 1/2 months later. I show up for my appointment and am told I can not have the procedure done because I have Lupus, even though I had that in the paperwork prior to coming. I was told that someone would contact me about getting my money back for the service since it was medical and still have not heard back from them. Well, except to cancel my next (different) service 2 days before. Wanting me to reschedule but were already booking out 2 months. I had one more service set up and just received an email stating they have to cancel it because the clinic will be closed that day. This company is holding my money and no one will contact me, except to cancel

My experience at Ideal Image in Fox Point was fantastic. The nurse/technician was extremely helpful and knowledgeable, and even realized that I was supposed to be having my upper neck done, as well as my chin. The treatment was quick, and painless.

Always amazing and services are always above and beyond! Fantastic place!

Do NOT go to this med spa. This has been the WORST experience! This company does not respect people's time or money. I have been rescheduled at this location SO many times for my appointments. On Saturday I had an appointment scheduled and they called me and told me the nurse who was to perform my service quit and I need to reschedule. I rescheduled to today which is not ideal do to the fact I have to now take off of work to get to my appointment. I come from out to town to have these treatments done so it costs me money to travel. Later today, I had the rescheduled appointment and it was just canceled because the nurse won't be there at the time of my appointment. They are under staffed and so unprofessional. If you cannot staff a location, do NOT have people make appointments here. Save your time and money and go literally anywhere else.

The nurse was really nice

Very friendly and welcoming staff! Everyone acted professional and really cared about my wants/needs.

Amanda is the best!!

Staff was plesant, knowledgable & accomidating

The staff at the clinic I had my proceedure at was very friendly and kind. Unfortunately I had absolutely no results!!! The nurses agreed that they saw no change from my 3 month to my 6 month. They opened a case and told me that corporate typically calls me back in regards to a game plan. I am anxiously awaiting their call. I spent over $2000 on this procedure and I received nothing from it. Just a bruised midsection, and Several hours in drives down to the clinic. I am so disappointed. I am hopeful that they will stand behind their statements of wanting customers to be satisfied and give me a Free retreatment or complete refund. I did not gain any weight, I actually lost, between my initial consultation, and treatment to my 6 month point. The pictures speak for themselve. I am not the type of person to expect something for nothing, I definitely went into this procedure expecting visible results to come out if this. If I saw something, anything, I probably would not make a big stink. The fact that I have had absolute no results and I spent over $2000 in this treatment is just so disheartening to me!!! To my family $2000 is a lot of money for me to just spend on myself. Getting this procedure was a big decision. I am hopeful this message will cause somebody to reach out to me Soon. Thank you, Sara

I always request to have my appointments with Dee! She is professional and friendly. Maddie at the desk is quick with scheduling next appointments! Thanks!

Sara is so friendly and welcoming and my tech Dee is amazing. They make me feel comfortable and my results are great!!! Highly recommend Fox Point Ideal Image!!!

Dee was such a great nurse always makes me feel comfortable and very professional.

My experience was very nice the consultant was really nice and I would refer others to your spa.

My nurse today for the coolsculpting treatment was awesome! However, accurate notes from my prior appt with a different nurse made for scheduling errors. Frustrating, considering I blocked my whole day for my multiple treatments and appointments are not easily available. I will come again, but scheduling should be done by the location a client is attending not through an appointment center.

Amanda is awesome she is very professional. You really feel like you are getting royal treatment. I can’t wait until my next “me time” date!

Friendly staff and great experience

Very nice group of women no judgment they are there to help they were very courteous and supportive and gave me lots of information to help with what I needed. They didn't rush me they took their time the place is very clean neat tidy

Loved my total experience today. From the moment I set up my appointment the staff was very professional. This Ideal Image is the best ever (Fox Point) I felt relaxed and can’t wait to let everyone I know that needs any treatment done to come here.

Great staff Dee was my nurse she was amazing always makes me feel comfortable Im on my 5th treatment and im have amazing results I definitely recommend Ideal Image

After posting the first time, received message from the owner that I would receive a call in a day. No call ever received. Just more scamming. Signed up for three BBL treatments. They honored two and not the third. I asked for the money back for the third and "Maddie" said - read the fine print on your contract and the manager is out of the country. STAY AWAY. These people are not honest

It was new i had to get use to the pain😭

Every time I go, the staff is professional and friendly!

Amanda delivers awesome service:)

Dee was very professional and quick with my laser treatment and Leah was helpful in scheduling my next appointment!

Great experience, Amanda handle the session like a pro and the results are fantastic!

Great Experience. Amanda the service provider was amazing and thoughtful. Explained every step of the way the procedure and checked my comfortability.

My cool sculpting experience was amazing. I went in with a ton of questions and they were all answered. The nurses were attentive and knowledgeable. The only down side was because of covid, I had a zoom consultation. So when I went in for the procedure, I ended up having more cycles done at the first visit so I’m not able to get all my areas done twice. However, they were great about that as well and were able to adjust my package so I can target my problem area at no additional cost. I will be definitely using them in the future!