Scottsdale

4.5 /5
691 surveys
16447 N. Scottsdale Road
Suite 115
Scottsdale, Arizona 85254
480-347-0290

CURRENT PROMOTIONS

STORE HOURS

Sun CLOSED-CLOSED
Mon CLOSED -CLOSED
Tue9:00am -7:00pm
Wed9:00am-6:00pm
Thu 9:00am-7:00pm
Fri 9:00am-6:00pm
Sat9:00am-5:00pm
  • Welcome to our North Scottsdale Clinic located in the beautiful Promonade where you’ll find the latest in services including Laser Hair Removal, injectables Botox and Dysport, Juvéderm, Volbella and Vollure, Restylane, CoolSculpting, Ultherapy & BroadBand Light Therapy (IPL).
  • Our trained Registered Nurses have received extensive training at our Advanced Cosmetic Institute located in Florida providing you with the gold standard of care for all of the services we offer and our knowledgeable friendly staff is always available to answer any question you might have.
  • We are so lucky to live in a city where the sun shines virtually all year allowing us to lead an active outdoor lifestyle. Living in the Phoenix metropolitan area also means we have more sun exposure which can result in a much higher risk of skin damage like age spots, sun spot and wrinkles. Furthermore with the active lifestyle we lead, this means we have bikini, golf and short season just about everyday.
  • At our North Scottsdale location we are here to provide you with answers and solutions to help you achieve the smooth flawless skin you deserve. Beautiful healthy skin is always in style at Ideal Image. Give us a call today. We are waiting for you!

Our Full service cosmetic medical spa is conveniently located at 16447 N. Scottsdale Rd, Suite 115. If you have any trouble finding our location, have a question, or just want to chat, don’t hesitate to give us a call! For laser hair removal, CoolSculpting, Ultherapy, injectables, or any of our other services in Scottsdale, AZ, Ideal Image is the name you can trust.

4.2/5
4.2 /5
42 Reviews

Google
2.0/5
Feb 14, 2020
Google Ideal Image Scottsdale
So when they got me sign up they got with their so called unlimited service touch ups for lifetime. So I got one service then was convinced to Sign up for another one, as time went on and I came to an end with my laser treatments I notice my hair started growing back and I came in for this so called touch up for life type of deal come to find out there is a fee that they never addressed with me it was so disappointing and so I have to pay $130 now every time I need to have a touch up which the way the hair is starting to grow back seems very irritating since I spent thousands of dollars to get the services done. Don't believe the hype please do your research and ask all questions before signing any contracts with them!!
Google
5.0/5
Feb 6, 2020
Google Ideal Image Scottsdale
The nurses and staff are so sweet and helpful! The customer service is fantastic! Highly recommend!
Google
1.0/5
Feb 6, 2020
Google Ideal Image Scottsdale
BEWARE — ULTHERAPY NIGHTMARE!!! I had Ultherapy done February 2019 BY JANET. I paid a fortune for the session which Ideal Image decided to break into 2 appointments because they did not have the second transducer tip to complete the therapy. I was told they broke up the appointments frequently, so I didn’t think much of it. After the first session I woke up the next morning with 3 very large, deep welts on my neck — they were about the size of a quarter and were quite deep — and a huge collection of what Julie called a “pocket of lymph.” The “welting” which is supposed to last a few days to maybe a week, lasted many months, and I thought I had been permanently scarred. My face was swollen for almost 6 months around my neck and jaw, and I had small raised keloid-looking marks on my cheeks and down my neck. I looked scarred and deformed. The ultherapy has left me with permanent sagging skin under my chin where the welting was. They did follow up with me for the first two weeks, only because I was in a panic. They sent my pictures into Merz, who make the Ultherapy technology. I was told not to worry, but that didn’t take away from the fact that I needed to go out in public and live my life. I documented my recovery: 1 week, 2 weeks, 3 weeks,1 month, 6 weeks, 3 months, 6 months, etc...I documented everything about this botched procedure. I did go see a dermatologist at my 3 month mark, and she told me she had not seen welting this severe, or lasting this long. I told Ideal Image about my appointment with the dermatologist, and they said they would reimburse for the visit. I proceeded to contact them by email at 6 months, and my emails were not returned, and I was never reimbursed for anything. I also reached out at my 9 month mark and it was like the email accounts were deleted as they were not deliverable. ??? Here I am a year out from the original treatment, and I am left with permanent loose skin under my chin. The welts that were supposed to go away after a few days, or weeks, lasted 6 months. If I stretch the skin down the side of my neck, I have silver scarring under my skin from the transducer pulses — dozens and dozens of them. I did go see a lawyer, but decided not to pursue because of the cost I would incur. Ideal Image does not train their staff properly on this new kind of technology, they just throw them into the deep end. My experience with Ideal Image has been a nightmare. I was not followed up with properly. I really should’ve pushed to get 100% of my money back, but they just kept telling me to wait for the next post-recovery milestone. This was a botched procedure that was performed by a technician without sufficient training, or any supervision. Just a horrible horrible experience.
Google
5.0/5
Jan 31, 2020
Google Ideal Image Scottsdale
I feel so welcome here and always leave with a smile on my face. Everyone I've spoken to has been so kind! Glad I took the opportunity to get laser treatment. It is so worth it!
Google
5.0/5
Jan 31, 2020
Google Ideal Image Scottsdale
Always incredible service and results, you should be coming here!
Google
5.0/5
Jan 31, 2020
Google Ideal Image Scottsdale
Great service and great people! 5 stars!
Google
5.0/5
Jan 31, 2020
Google Ideal Image Scottsdale
Very happy with the friendly and super helpful customer service! Highly recommended!
Google
1.0/5
Nov 13, 2019
Google Ideal Image Scottsdale
I’m giving this place a 1 star, not because of the service. Because of the management and customer service. Every single time I call in , I get the worst attitude from the front desk staff. There have been in multiple occasions issues with scheduling even when I speak to the front desk staff in person. Ive been told one thing on the phone and when I come in it’s a completely different situation. In this case I specially asked to reschedule my appointment for the next day and specifically told the girl at the front desk I did not want to do it the following week. We confirmed the dates, and confirmed the time. As I entered it in my calendar while on the phone with her. A couple days later I wake up early for my appointment and drive all the way out to this location which is a far drive from my house. I get to the front desk and they tell me my appointment is for next week. The person at the front desk gives me so much attitude when I’m trying to explain the situation to her. There was no apology, no understanding whatsoever. If I didn’t put myself in a contract I would leave Ideal Image in a heartbeat, and put my money somewhere where people actually care about their customers more than a $ sign. I’ve never experienced such bad customer service for a service like this before. I HIGHLY recommend picking a different location or a different company. I will make sure no one I know ever comes to ideal image and use any of there services. *UPDATE Not only did I have a lot of bad experiences with their customer service , but as well with payment. No one advised I couldn’t make early payments. I would always call in to make my payment ahead of schedule. There was an issue where they charged me multiple times and I only found this out looking at my records and asking for a billing statement. I brought this issue up for the manager who never got back to me. Even the front desk staff told me the manager had issues responding to people. I then went to the district manager who was nice in our first phone call and assisted, but after that for follow up never actually followed up. She never did what she said she would do. I had to send her multiple, multiple emails a week to have her get back to me. She then said she would complete what was requested but ended up not doing it , and I was charged incorrectly again. Finally after speaking to so many people and contacting corporate (which also was a horrible experience ) it was resolved. I’m finishing up my contract with them and I can’t wait for this to be over. Worst company, worst people (besides the staff who complete the procedure) and worst experience. Go somewhere else.
Google
5.0/5
Sep 24, 2019
Google Ideal Image Scottsdale
Great experience and no hard sales. Everyone was friendly and informative.
Google
1.0/5
Sep 3, 2019
Google Ideal Image Scottsdale
SCAM!!!!!! BUYER BEWARE!!! If I could give this place ZERO stars I would!!! I signed up for Tattoo removal and during my treatment they cancelled the service and wont issue refund. So now I have go go spend another 2k to finish the my treatment. They will say anything to you to get you to sign up and it's all a lie!!!!
Facebook
1.0/5
Jul 5, 2019
Facebook Ideal Image Scottsdale
I was scheduled for cool sculpting and had to cancel. They had already charged my credit and I hadn’t even had a treatment yet. Now they are saying I can cancel altogether but they will not refund my money. I’m losing over $5000! This is completely unacceptable!
Google
5.0/5
Jul 1, 2019
Google Ideal Image Scottsdale
The staff is wonderful and welcoming the moment you walk in. The manager was extremely kind and explained everything to me financially despite my million questions. The RN who did my laser hair removal, Sage, is happy to help you and caring. She made me feel very comfortable and explained the procedure, what she was doing, what to expect etc. I am so glad I chose Ideal Image. Everyone should go here!
Google
1.0/5
Jun 5, 2019
Google Ideal Image Scottsdale
WHAT A JOKE!!! Ladies and gentlemen do not waste your money here. I’ve tried several times to set up an appointment with Ideal Image in Scottsdale. I have yet to get a phone call back. I was referred by another friend of mine before she was scammed out of her money.. this place is so unprofessional no customer service whatsoever. My friend paid for laser hair removal Botox and laser for skin under her neck and one other procedure she has been trying to get her stuff done but they keep blowing her off she finally was able to get her Botox, and when my friend got back from her appointment and she was crying because it was so painful just for the Botox. Botox does not hurt it is not supposed to hurt how scary is that! I cannot find a reliable aesthetician anywhere. Until I came up on suddenly slimmer spa!! Amazing and worth every penny you can’t feel anything the aesthetician there is so good at what she does it’s amazing! Be where of this place it is a joke you can’t schedule an appointment little loan get your procedures done and from what I was told the girl didn’t even know what she was doing when she applied the Botox no thank you I’ve been frauded by one too many people that pretend to be something that they’re not and I have been disfigured by these aestheticians that think that they’re aestheticians and they are not!!
Google
5.0/5
May 13, 2019
Google Ideal Image Scottsdale
The staff is very friendly from the moment you walk in, until you leave. They are great with questions and review everything each and every time as if it's your first so that you are prepared.
Google
5.0/5
May 9, 2019
Google Ideal Image Scottsdale
I’ve been to this location for several services now and I couldn’t be happier. Ashleigh in particular has taken great care of me every time. I would recommend Ideal Image to anyone.
Google
5.0/5
Apr 11, 2019
Google Ideal Image Scottsdale
Julie is the best! I have been going to Ideal Image for over a year for treatment and id give 10 stars if it was possible. Julie and the staff are very professional and the service is second to none. I have tried other places in the past and there is no comparison. The equipment they have is top notch and it actually works. The results are amazing. I highly recommend Ideal Image.
Google
5.0/5
Mar 28, 2019
Google Ideal Image Scottsdale
Love this place! almost 85% of my hair is gone for my brazilian! Thank you Janet and Ideal Image! Would def recommend this place! This is a great investment!
Google
5.0/5
Mar 7, 2019
Google Ideal Image Scottsdale
Great comforting , helpful staff. Would recommend this place to everyone.
Google
5.0/5
Feb 20, 2019
Google Ideal Image Scottsdale
Very nice facility and professional staff. Almost no wait and was able to see first hand the investment they make in their employees to properly educate. I was skeptical about the procedure and was happily surprised with the results. Well done.
Google
5.0/5
Feb 19, 2019
Google Ideal Image Scottsdale
This place IS the best when it comes to customer satisfaction and amazing results! The nurses there listen and always do what's best for the customer. Adrian, their Admin Asst, is the coolest, hands down!! I just love talking to her! This is one place I will always trust my aesthetic needs to be taken care of properly. Thanks Idealimage!!
Google
5.0/5
Feb 19, 2019
Google Ideal Image Scottsdale
Had Botox done for the first time.Abby and the rest of the staff were so nice and perfessional. Abby did a great job, didn't hurt at all.
Google
5.0/5
Feb 19, 2019
Google Ideal Image Scottsdale
Very Friendly! Outstanding Service!!
Google
1.0/5
Feb 13, 2019
Google Ideal Image Scottsdale
Scam Please be aware. Zero customer service. Zero help.
Google
5.0/5
Feb 13, 2019
Google Ideal Image Scottsdale
The ladies in the office are ALWAYS super nice! The building is clean, visual appealing, and very welcoming! I would for sure recommended this location!
Google
5.0/5
Dec 17, 2018
Google Ideal Image Scottsdale
Every single time I come here it's a pleasant experience. The staff is AMAZING, from the front desk staff to the RNs who work with the lasers! They make you feel comfortable and always go the extra mile for their clients. I can say that my journey with ideal image has been nothing but positive. And the results! I'm pleased with my decision and would highly recommend them to anyone looking to rid of their unwanted hair.
Google
5.0/5
Oct 17, 2018
Google Ideal Image Scottsdale
I got my lips done yesterday and they look amazing I could not be happier and the staff was so super friendly and supportive and they made sure I was comfortable and taken care of! Love the ideal image staff!!!!
Google
5.0/5
Aug 24, 2018
Google Ideal Image Scottsdale
Thank you Ideal image for great service
Google
5.0/5
Aug 18, 2018
Google Ideal Image Scottsdale
very friendly staff and good atmosphere here
Google
5.0/5
May 29, 2018
Google Ideal Image Scottsdale
The staff and the overall experience was very welcoming and confidential everyone I met was very kind and answered all my questions and concerns honestly and without judgement at no time did I feel uncomfortable or unwelcome I would recommend everyone visit them for any services they offer especially lazer hair removal because their knowledge on the subject is top notch and their staff is very well trained in all the areas they offer if you ever have any questions just ask and if your hesitating because you think you will be judged you won’t so show up take that first step and I promise it’s great smooth sailing from then on 🙂
Google
5.0/5
May 22, 2018
Google Ideal Image Scottsdale
The staff and management team at this Scottsdale location is outstanding! They are very kind and listen to your exact wants and needs. I go to Ideal Image for their laser hair removal. (Never having the shave is seriously life changing!) The staff here helped me out tremendously and I would recommend them to anybody. I will continue to go here for all my cosmetic needs! Thank you Ideal Image!
Google
5.0/5
May 5, 2018
Google Ideal Image Scottsdale
The staff was super friendly and accommodating. I was feeling a little woozy during my Juvederm injection and they stopped immediately. Giving me water and an ice pack, she put me at ease and I didn’t feel rushed when we started again. The process was great and the results even better. Thank you ladies!
Google
5.0/5
Apr 17, 2018
Google Ideal Image Scottsdale
Very friendly and accommodating!! Great staff and services!!
Google
5.0/5
Apr 11, 2018
Google Ideal Image Scottsdale
The employees here are wonderful!!
Google
5.0/5
Mar 29, 2018
Google Ideal Image Scottsdale
The staff is very friendly and knowledgeable. I appreciate the fact that they answered all my questions in a gracious and courteous manner even though it is probably the thousandth time they've heard them. They have great communication through emails and phone calls. They are very flexible when it come to appointments and even have later hours throughout the week to accommodate those who have different work shifts. I would definitely recommend them to my friends.
Google
5.0/5
Mar 21, 2018
Google Ideal Image Scottsdale
I am a repeat Ideal Image customer, male and in my 60's. Had some long time overdue work done. Laser hair removal, ultherapy and cool sculpting. Loved the changes made to my body and body image. I strongly recommend Ideal Image for people wanting to make changes in their lives. Do it. Just do it! Ask for Beth as she is the manager, very accomodating and nice. Thank you Beth for helping me!!!
Google
5.0/5
Jun 29, 2017
Google Ideal Image Scottsdale
The staff is super friendly and they are very professional. Great place to get hair removal done.
Google
2.0/5
Jun 7, 2017
Google Ideal Image Scottsdale
Very unhappy!!!! it was very easy to make the appointment. I even showed up for my appointment well i made it to rhe parking lot. I got lost in their parking lot it's a very big area. they didn't give me explicit directions. I called them from the parking lot trying to find them it took me three calls and 10 minutes to get through to them when I finally got through to them it took them another seven minutes to get to my call to give me directions at which time I was 10 minutes late for my appointment that I was told was going to take an hour. they told me they would have to see if they can even get me in because they scheduled people back to back to wish I replied you gave me an hour appointment well we don't know if we can see you because you're so late I told them I'm late because you wouldn't pick up your phone I'm in your parking lot I don't know where your office is can I have directions and again she told me will let me go back and see if we can still even see you at which time I just said you know what if you don't need my business then I don't need to see you and if you couldn't give me good directions and you couldn't guide me to your office then you didn't need my money. I've been battling with my hair issue for years and I was sure thing but I guess you have so much business out there that you didn't need one other person as a customer thank you for your time but no thank you
Google
5.0/5
Mar 27, 2017
Google Ideal Image Scottsdale
I loved my results ! Planning on getting laser hair removal on other parts of my body !!
Google
5.0/5
Aug 30, 2016
Google Ideal Image Scottsdale
Everyone at Ideal Image is kind, patient, and super knowledgeable. And beyond that, the treatments have been very effective. I started with three areas, and quickly added a fourth because I was so happy with the other areas treated. The sessions are quick and, while a little painful, totally worth it!
Google
5.0/5
Jun 21, 2014
Google Ideal Image Scottsdale
very happy with the results and the stuff was very helpful.Luminita Krolik
Google
5.0/5
Jun 21, 2014
Google Ideal Image Scottsdale
very satisfied with the results. Love it
Google
2.0/5
Sep 27, 2012
Google Ideal Image Scottsdale
stay away from this place they will scam you big time lifetime warranty that you will have to pay every time you get treated that place is a joke Nicole Hobbs is one big scam e