Colorado Springs

[getreviewssummary]

8540 Scarborough Drive
Suite 290
Colorado Springs, Colorado 80920
719-593-7400

CURRENT PROMOTIONS

STORE HOURS

Sun CLOSED-CLOSED
Mon 9:00am -6:00pm
Tue9:00am -6:00pm
Wed9:00am-6:00pm
Thu 9:00am-6:00pm
Fri 9:00am-6:00pm
Sat8:00am-4:00pm
  • Ideal Image Colorado Springs is located on the corner of Research Pkwy and Scarborough Dr. on the Northeast side of the Springs.
  • As one of the few Franchise clinics left, we have been serving the Colorado Springs community since 2007 for your Laser Hair Removal, Cool Sculpting and Beauty injection needs.
  • Our commitment to our amazing line of products and services is matched by our commitment to our community and working with specific preferred employers in the area, working with the local chapters of the BBB, Chamber of Commerce and Colorado Springs PRIDE group.
  • As a franchise clinic we are able to reach out to perspective clients from the local office and welcome you to our family and see you through each and every process as soon as you inquire. We offer flexible hours and appointment times including Saturdays!
  • We welcome you to join our Ideal Family!
3.7/5
3.7 /5
51 Reviews

Google
5.0/5
Feb 11, 2020
Google Ideal Image Colorado Springs
I had a pleasant day this time
Google
1.0/5
Jan 31, 2020
Google Ideal Image Colorado Springs
I had a consult in October and was given my fee's and expectations of a botox delivery. due to health events I had to wait until today (January) to schedule my appointment. When I scheduled my appointment I was told the fee estimate will still be honored. The front desk experience was not professional and accommodating and actually it was very frustrating, but I felt I would proceed because sometimes things unexpectedly happen and/or an employee can have a bad day., but when I went to the back for the procedure the nurse came in and stated that what we had discussed in October, what I was given the fee estimate for and what I even paid for today is not what was going to happen,,,,I repeated this is what I paid for and expect and her response was "well, things have changed since October and its not going to happen" Her rudeness was the icing on the cake ! I requested my money back and walked away....This business is /was not busy and I should have received exceptional customer service...instead I received hostility , rudeness and it was very clear they did not care for my business. Do not use Ideal image....There is too much competition out there to be treated any other way than exceptional and professional. I would not recommend this to anyone!
Google
5.0/5
Jan 28, 2020
Google Ideal Image Colorado Springs
Very informative and comfortable
Google
5.0/5
Jan 25, 2020
Google Ideal Image Colorado Springs
Friendly staff. They make you feel comfortable.
Google
5.0/5
Jan 24, 2020
Google Ideal Image Colorado Springs
Samatha at the front desk helped me so much. My lifetime Ideal Image records were in Orlando, Fl. and she kept contacting them until the records we finally in the Colorado Springs office. Her efforts made me feel very special and not just like a number. I had my first treatment today in the Colorado Springs office and Kim was very fast and personable.
Google
5.0/5
Jan 21, 2020
Google Ideal Image Colorado Springs
Everything went well. The staff was very knowledgeable and kind. It was a wonderful experience.
Google
5.0/5
Jan 20, 2020
Google Ideal Image Colorado Springs
I always have a great experience here
Google
5.0/5
Jan 10, 2020
Google Ideal Image Colorado Springs
I loved my technition so nice and listened to my needs!
Google
4.0/5
Jan 7, 2020
Google Ideal Image Colorado Springs
It’s great just never know what nurse to expect.
Google
5.0/5
Dec 9, 2019
Google Ideal Image Colorado Springs
Everyone is so friendly and very helpful!
Google
5.0/5
Nov 20, 2019
Google Ideal Image Colorado Springs
The Staff at Ideal Image are very friendly and professional. When I went in for a consult, I was quoted a fair price price and I was able to get my first treatment at the same visit. The laser hair removal went quickly with no pain and I was very happy of the first treatment. I am looking forward to my next sessions.
Google
1.0/5
Nov 17, 2019
Google Ideal Image Colorado Springs
The technition for Cool Sculpting whom addressed me was stuck up. She acted like I was discusting through her facial expressions, and flicked my belly fat with discust. She pretty much made excuses why I can not have it done
Google
5.0/5
Oct 7, 2019
Google Ideal Image Colorado Springs
Professional staff
Google
5.0/5
Oct 5, 2019
Google Ideal Image Colorado Springs
It was friendly and informative.
Facebook
1.0/5
Sep 21, 2019
Facebook Ideal Image Colorado Springs
Dont waist your money on coolsculpting. I spent 4500 (thought it was 54 before but checked my paperwork) no difference what so ever. They are scam artists in scrubs. Then they contacted me saying they wanted to rectify the matter.. loren claimed that the owners were out of town and she couldn't get in touch with them. Called me on 27th of August to say that she didn't forget about me. I then called her on September 13th they said she was in a "consultation" haven't heard from her even sent a message via Instagram on Thursday saying Hello is there a reason that Loren from 8540 Scarborough Dr #290, was going to see about rectifying the issue and I haven't heard from her since Aug 27th? No reply. THERE ARE TWO THINGS IN THIS WORLD I CANT STAND LIARS AND THEIFS. IDEAL IMAGE SEEMS TO BE BOTH. I AM NOT THE ONLY THAT GOT SCAMMED A COUPLE OF MONTHS AGO ONE OF THE GIRLS I WORKED WITH SAID SHE WENT AND PAID THEM 1000 AND NO RESULTS. MY MOM ALSO GOT SCAMMED AS WE WENT IN TOGETHER. WE COMPLAINED TO THE BBB NOTHING.
Facebook
5.0/5
Aug 2, 2019
Facebook Ideal Image Colorado Springs
I loved having my hair done by Brandilea... she’s amazing! My hair is beautiful! I’m in love with it and everything. See her for your hair work! She’ll do wonderful!
Google
5.0/5
Jul 10, 2019
Google Ideal Image Colorado Springs
Great people and great experience. Highly recommend this location. Everyone was so warm and welcoming! The procedure was quick and the consultant even added in a free treatment to the area I couldn’t afford just yet (so sweet!) Thank you guys a bunch! I will be back!
Google
1.0/5
Jul 8, 2019
Google Ideal Image Colorado Springs
I absolutely hate writing negative stuff. I came in... beg April. The experience was okay to say it at best. Mostly just lack of customer service.... and a car sales experience but I wanted procedure badly and it was place most recommended by the actual company of machines. Anyway it def didn’t give results promised. I was told likely one session would do it but now when I call to ask I’m told 2 or 3 even. I am 135 lbs at 5’7. Just had a stubborn area on my love handles Machine was difficult to fit so right there maybe tell me no but they tried and I wanted it. Nurses offered to discontinue but I requested proceeding so my fault. No difference at all. I’ve callee a million times with nothing but excuses to hear why a manager can’t call back. I want to purchase a second but I’m being ignored. Come to find out who sold me is who the “manager” is and how here is nobody above to speak to. So I guess that’s why. You would think you could try and get a hold of someone else I will try corporate and the BBB. But I imagine it’s get your money and run so I’m just stuck. I’m mostly just disappointed about not even being cared enough about to get a return call.
Google
1.0/5
Jul 5, 2019
Google Ideal Image Colorado Springs
Wow. Went in for consultation literally reAdy to do the freeze fat Surgery. The moment I walked in nobody was even there I waited 10 min for someone to acknowledge me. Then did my info turned in. Waited 20 more minutes for this “free and quick consult”. And the girl came out brought me to the nurse who was knowledgeable. But the girl meeting with me most the time named Lauren just went right into the assumption I was purchasing and pricing Didn’t give me any real info of what it would include what to expect Had the nerve to say “I totally understand” about the struggles of getting rid of my belly. Fat. She was like 19 and skinny I hardly think she understands as a matter of fact I know she doesn’t cause it was so insincere. I am still thinking about it but surprised that a procedure that costs that much ($4 grand for one session abdomen... “customized”). and is medical would have so little info given to me. Seeing reviews below I’m starting to wonder. I did use fake name in case I return. I hope this reaches a supervisor.
Google
1.0/5
Jun 6, 2019
Google Ideal Image Colorado Springs
I went in for a free consultation and immediately knew it was a joke(after my friend referring me).* I waited for 15 minutes in an empty waiting room while the blonde front desk girl alurea sat on her phone and did her makeup. I heard her take 1 phone call and she was awful to the caller, no info given just demanded them to come in if they want info....I sat down with a consultant Lauryn who was maybe 20 and she was a moron to no extent. No tangible evidence behind the interaction, just a dire need to sign a contract. She was the most dry, pretentious, poor face for the company. The pricing is so far off, I ended up going to small clinic called Millan and spent 2x as much for the full body just because of how well the experience went. Their office is actually clean and spa feeling, you are made to feel special... The bathroom at idealimage was filthy, the machines are old, and the worst part is the staff. I hate leaving bad reviews--- but please spend your thousands of dollars elsewhere like millan.
Google
1.0/5
Jun 3, 2019
Google Ideal Image Colorado Springs
I recently called for info. The girl clearly wanted to get off the phone almost seemed annoyed with myself asking she said I don’t know about many questions regarding the service and safety and who performs them. And quoted me around $6500 for a bikini laser service. That is insane. Just spit out the number and said okay is that all. When calling other places they were 1/4 or 1/2 of that but with payment options. I had a friend who spoke highly of her experience there has been done for a while but now I’m turned off If I were you I wouldn’t bother calling cause can’t get info and obviously over priced
Google
1.0/5
May 26, 2019
Google Ideal Image Colorado Springs
I expected a tailored consultation. I got a hurried overview, and then an in-depth pricing plan that was 1-size fits all. Further, my plan was compared to a 13 year old and a 20-something. I'm turning 50 and my health and situation are far different than 30-40 years ago. It was disappointing. Finally, all the problems were directed at 'corporate policy' which the local clinic was not able to do anything about. I'd rather feel and be treated as an individual.
Google
5.0/5
May 13, 2019
Google Ideal Image Colorado Springs
Excellent professional, timely service. The results have been magic!
Facebook
5.0/5
Mar 28, 2019
Facebook Ideal Image Colorado Springs
I absolutely love this office and all of the staff! I’m so glad I got started on my treatments so I’ll be hair free by the time summer comes around!
Google
5.0/5
Mar 12, 2019
Google Ideal Image Colorado Springs
Angie was very nice and upfront.
Google
1.0/5
Dec 19, 2018
Google Ideal Image Colorado Springs
My wife had cool sculpting done on her stomach. After the first treatment and several months with no results whatsoever, they agreed to do a second treatment at no cost. Once again after several months with zero results, they are giving us the run around. The lack of follow through with the staff is a joke. We payed over $2500 cash would encourage people not to waste their time or hard earned money!
Google
2.0/5
Nov 19, 2018
Google Ideal Image Colorado Springs
This review is not for the staff. The staff are pretty dang nice and professional and very understanding when someone is in pain. This is for going to laser treatments for the last 10 years. Yes, 10 years! This didn't work for me and all I keep getting is "we will get you in touch with a Dr and see if we can do a partial refund". Or "this has never happened so we will do what we can" and yet, no calls. Nothing. I keep going back to do the touch ups and still nothing works. It's almost as if they just want to keep taking your touch up money without coming up with an actual solution. Over 20 treatments later and still not working. Recommendation, if you want to see nice staff, go. If you want to spend your money, spend it one something that works.
Google
1.0/5
Oct 24, 2018
Google Ideal Image Colorado Springs
CoolSculpting does not work, DON'T DO IT I had zero change. 1 star for nice staff.
Google
1.0/5
Aug 28, 2018
Google Ideal Image Colorado Springs
I got burned badly twice. First time, I showed pics & they said next time you feel that let us know. I did, she said sensitive spot, well, when I say F.... or that hurts like H&!!... Get it? I will NEVER go back there. Even forfeit a few treatments. Don’t do it. Go with the caveman look...
Facebook
1.0/5
Aug 9, 2018
Facebook Ideal Image Colorado Springs
Tell the truth about the post procedure, pain, swelling and numbness and that it lasts for several months! It was horrible! No downtime, bull. You only get about a 20 percent reduction. Not at all what you would think you would get for the thousands of dollars you pay. And NO ONE bothered to call and check how I was feeling afterwards, not that night, not the next day, never until my follow up. I couldn't see much difference in my pics, but they swore they did!!! Don't waste your money.
Facebook
5.0/5
Apr 20, 2018
Facebook Ideal Image Colorado Springs
Nice environment and excellent service. Great results!
Google
5.0/5
Apr 16, 2018
Google Ideal Image Colorado Springs
I had a great experience, super clean office and they were very professional. I have such a low tolerance for pain and my tech was very understanding. Most definitely would recommend! Thanks ladies for your help!
Google
5.0/5
Mar 6, 2018
Google Ideal Image Colorado Springs
The whole staff is so helpful, knowledgeable and professional. There has never been a time that I didn't feel completely comfortable and well taken care of .
Google
5.0/5
Feb 15, 2018
Google Ideal Image Colorado Springs
Love the girls here! They are always kind, efficient, and knowledgeable. Best choice for laser hair removal!
Google
5.0/5
Feb 10, 2018
Google Ideal Image Colorado Springs
I'm telling you it's worth every dime. Hair removal is amazing. Get the numbing cream pres. before your apt time. . They are knowledgeable and well trained Doreen, Allison, Kayla, and Kim knows their stuff great at botox and fillers as well as hair removal. Well worth the money. No more shaving while on deployment girls and guys get your neck done no more shaving
Google
5.0/5
Feb 2, 2018
Google Ideal Image Colorado Springs
Just finished my full sessions and on to my touch ups, this place rocks. Whenever I have questions, The front desk staff like Angie, Kelsie, Lori, and Kristen always answer my questions and are great about getting my appointments in my crazy life. As for the techs I gotta give a huge shout out to Doreen, Allison, Kayla, and Kim. They get it done fast and efficient, but I still reccomend putting on the numbing cream a full 2 hours prior because while the girls are awesome, it’s still not exactly pleasant getting your hair lasered off.
Google
5.0/5
Jan 23, 2018
Google Ideal Image Colorado Springs
I have been coming in for treatments for a couple of years now. The staff is professional & knowledgeable. I look forward to treatment day & always use my numbing cream 2 hours prior! Lol. My favorite associate is Kayla who is such a sweetheart. Ideal Image really has the hair cycles figured out! If you stick to their plan of the correct number of weeks in between treatments, it truly does work. Hair is gone forever!
Google
5.0/5
Jan 9, 2018
Google Ideal Image Colorado Springs
Been getting my lips done for year now. I live in New Mexico, and I drive 4 hours just to go here. They are amazing and always getting compliments on my lips!!!
Google
5.0/5
Dec 28, 2017
Google Ideal Image Colorado Springs
I’ve been going here for years. The technicians are all wonderful and go above and beyond. A little pricey but totally worth every penny!
Google
5.0/5
Dec 22, 2017
Google Ideal Image Colorado Springs
Super great staff, always friendly!
Google
5.0/5
Dec 21, 2017
Google Ideal Image Colorado Springs
Worth every penny! Best investment!
Google
5.0/5
Dec 19, 2017
Google Ideal Image Colorado Springs
Staff is always professional, well-trained and prompt. I went for laser hair removal for periodic treatments over several months and was treated by several different technicians. Never received anything but the best treatment! I highly recommend Ideal Image!
Facebook
3.0/5
Dec 17, 2017
Facebook Ideal Image Colorado Springs
I just love these guys. They are so helpful and give great service.
Facebook
5.0/5
Dec 5, 2017
Facebook Ideal Image Colorado Springs
They are all very sweet and helpful. They make sure you know how things work and break down the cost.
Google
2.0/5
Nov 23, 2017
Google Ideal Image Colorado Springs
Spent nearly 2K on a small area of treatment, after the allotted appointments hair growth was still happening and they wanted me to pay additional money for continued treatment, I did not, I then went to another laser hair removal company and began treatment again for over a year and still have significant hair growth nearly 3 years later. I was clearly not a good candidate for laser treatment and rather than be honest they just took my money. Very unhappy I only gave 2 stars because staff was always pleasant..
Google
5.0/5
Nov 14, 2017
Google Ideal Image Colorado Springs
I was looking up Ideal Image phone number for an appointment and noticed a recent review that was in regards to the staff at Ideal Image and as a patient of theirs for 9 years (due to adding services over time) I felt a sense of shock that anyone would feel any thing negative I called the office to ask if I could write something in response and Angie told me not to worry about it and she knows it's not accurate but I just could not help it I know she is just trying to be nice. This staff has exceptional treatment of their patients. I am a medical professional myself and have always wished I could have a job there. They all seem so happy I specifically have seen Angie for the entire time being there and she has gone above and beyond helping me feel more comfortable about my issues with facial hair. When I had an issue one time she made sure to take care of it and me.
Google
1.0/5
Nov 11, 2017
Google Ideal Image Colorado Springs
I went here with my sister as she was looking to have Laser Hair Removal done. I wanted to scope it out and see what all the hype was as a few of my co-workers also have gone here. We were greeted pretty rudely. Sign in, fill out this paperwork and help yourself to water coffee whatever. I had a few questions and as I walked up to the front desk, the receptionist rolled her eyes at me, I don't think she thought I saw that. I asked about pricing on Botox and she said I could discuss it with the consultant with my friend. I didn't bother asking for further help after that. Then after waiting 30 mins after our appointment, we were greeted by an Angela I believe. She took us in a room and discussed the procedure. EXTREMELY UNPROFESSIONAL. All she did was talk about herself, make inappropriate jokes. At this point I didn't even want to go over pricing for Botox. My friend gave me the look of lets go. Finally we went into some office to discuss pricing. HOLY HELL. I've never seen such expensive pricing. Not to mention. She low balled us the whole time. If she was willing to go as low as possible, should we even trust the procedure? My friend did not end up purchasing and I know I won't either. So take your own risk with this place. I'm sure there are better places out there with more professional workers and fair pricing.
Google
5.0/5
Oct 23, 2016
Google Ideal Image Colorado Springs
I have had treatments at ideal image that have been life changing for me!!! And I absolutely LOVE the therapist that has worked on me. She makes me feel comfortable and well informed. She is professional and personable. Thank you Angie M for EVERYTHING you have done for me. You are the absolute best.
Google
5.0/5
Feb 25, 2016
Google Ideal Image Colorado Springs
I'm very happy with my results at Ideal Image. I'm a firm believer in "You get what you pay for". The price may seem high to some, but the quality and longer lasting results are why it's worth it. They offer payment plans that make it easy to fit in your budget. Angie is who I normally work with because she is friendly, makes you comfortably and is very thorough. I highly recommend Ideal Image!
Google
1.0/5
Mar 22, 2014
Google Ideal Image Colorado Springs
Went in for a free consultation... THEY REALLY LOVE WASTING YOUR TIME AND NOT TELLING YOU THE INCREDIBLY INFLATED PRICE!!! 40+ minutes before the woman who tried to make me feel how smooth her armpits were would tell me that to have my back be hair free would cost 6000!
Google
2.0/5
Aug 30, 2012
Google Ideal Image Colorado Springs
You shouldn't give these people a second glance. Read the review and go somewhere else! My husband actually had a great experience with his consultation and agreed to the very high price thinking we would be getting a great service experience. They offered a payment plan and set up his first visit. He gets in and waits for over half hour because they said they can't find paperwork. Finally two staff members come in and start working very quickly on him. He says the pain is very intense and can they slow down. They say, no because they are running late and have another appointment. He can deal with the pain or reschedule. It was their fault they were running late! Anyway, he gives it another try. Gets the $50 prescription they recommended and drives the 45 minutes to their location. He gets in and waits and then they tell him they are very sorry but once again can't see him! Oh we didn't bother to call you so you didn't have to drive out. Oh no, someone really dropped the ball. How about we call you to reschedule? You have to be kidding me. Everything about this place except the initial visit has been horrible. When he tried to address all the problems we had they simple gave a sorry and made no attempt to fix anything with us. I guess they must have enough business that bothering with people who actually have problems can be ignored and lost as clients.