Atlanta (Buckhead)

4.2 /5
2,007 surveys
3050 Peachtree Road NW
Suite P- 5
Atlanta, Georgia 30305
404-602-0138

CURRENT PROMOTIONS

STORE HOURS

Sun 9:00am-4:00pm
Mon 8:00am -6:00pm
Tue8:00am -8:00pm
Wed8:00am-8:00pm
Thu 8:00am-8:00pm
Fri 8:00am-6:30pm
Sat8:00am-5:00pm
  • Ideal Image of Atlanta Buckhead is a state of the art laser treatment clinic, opening its doors in February 2006. The clinic is conveniently located in the Buckhead District off of Peachtree City Rd. and West Paces Ferry Rd. This hot spot is just seconds away from the Phipps Plaza, Lenox Mall, Chops and Cheesecake Factory.
  • Our expert team of nurses and physician assistants have been extensively trained at our Cosmetic Institute in a range of services including Laser hair Removal, CoolSculpting®, Ultherapy®, BroadBand Light™ Therapy(IPL) , and Injectables including Botox®, Juvéderm®, and Restylane®. No matter what your reason is for coming to us, we’re always ready to help you feel like the best version of you.
  • Ideal Image of Buckhead is committed to giving back to the Atlanta community through local charities and participation in area events, school functions, and business forums.
From 75 South:
  1. Take 75 South to Exit 255 for West Paces Ferry Rd.
  2. Take West Paces Ferry Rd. to Peachtree Rd.
  3. Make a right onto Peachtree Rd.
  4. Make a right at the next Stop Light onto Buckhead Ave.
  5. Make a right at the First stop Sign.
  6. Enter the Retail Parking Garage on the left hand side.
  7. Park on Level P.
  8. Walk down the steps when you reach the courtyard we are the first door on the right.
From 85 South:
  1. Take 85 South to Exit 88 for Cheshire Bride Rd.
  2. Turn right on Lenox Rd.
  3. Continue on Lenox then make a right onto Peachtree Rd.
  4. Make a right on Buckhead Ave.
  5. Make a right at the First stop Sign.
  6. Enter the Retail Parking Garage on the left hand side.
  7. Park on Level P.
  8. Walk down the steps when you reach the courtyard we are the first door on the right.
From 85 North:
  1. Take 85 North to Exit 86 for Buford Highway.
  2. Turn left on Sydney Marcus Blvd.
  3. Make a right on Piedmont Rd.
  4. Make a left at Pharr Rd.
  5. Make a right onto Peachtree Rd.
  6. Make a left at the next stop light onto Buckhead Ave.
  7. Make a right at the First stop Sign.
  8. Enter the Retail Parking Garage on the left hand side.
  9. Park on Level P.
  10. Walk down the steps when you reach the courtyard we are the first door on the right.
From 400 South:
  1. Take 400 South to Exit 2 for Lenox Rd.
  2. Take Lenox Rd to Piedmont Rd.
  3. Make a left onto Piedmont Rd.
  4. Take Piedmont Rd. to Peachtree Rd
  5. Make a right onto Peachtree Rd.
  6. Take Peachtree Rd. to Buckhead Ave.
  7. Make a right at Buckhead Ave.
  8. Make a right at the First stop Sign.
  9. Enter the Retail Parking Garage on the left hand side.
  10. Park on Level P.
  11. Walk down the steps when you reach the courtyard we are the first door on the right.
3.7/5
3.7 /5
181 Reviews

Google
4.0/5
Feb 18, 2020
Google Ideal Image Buckhead
I wish I could give 3.5 stars - 4 seems to high but 3 seems to low. First, the salesperson was friendly and good at her job but pretty high pressure. I was going to leave and think it over, but she kept pulling classic sales tricks and by the end I signed for my 18 month laser hair removal package. Which, not being a buckhead boujee, was pretty expensive. Is it worth the cost? It's hard to know because this is the only place I've ever had laser hair removal. I will say that after 7 treatments - each session has taken ~15 minutes, every 6-8 weeks - the area they treated has dramatically reduced hair growth. The staff have all been friendly and efficient. I find the treatments very to extremely painful, but they let me ramble to them while they work and squeeze a stress ball to help distract myself. The main reason why I'm knocking off 1.5 stars is that sometimes the front desk staff here are unprofessional. Once I was the first appointment of the day and they 1) didn't let me in the door until 10 after 2) once I was in largely ignored me for 15 minutes at a time while they were in the back doing who knows what and 3) finally brought me back 1 hr late just when I told them I would just need a new appointment. And they can be difficult to reach by phone sometimes because their entire national line is having issues. But overall, at least so far, it's all been worth it do avoid shaving and getting painful ugly razor burn.
Google
1.0/5
Feb 18, 2020
Google Ideal Image Buckhead
I sinned up for your free consultation and lost 40 minutes of my day seated at the clinic only to be told they couldn’t see me because they were overbooked. I would not recommend this for anyone. I called the
Google
1.0/5
Feb 18, 2020
Google Ideal Image Buckhead
The staff is so rude at this location. Whenever I call, I am placed on extremely long holds, to the point where I just hang up and call back. The receptionist is very rude and not friendly. The ez pay plan they setup for me was not pulling the funds monthly as it was supposed to do prior to my treatment and they expected me to pay the full amount of 4 months before getting treated even though it was their system that was messed up. They did not offer any help on the situation and the receptionist was very rude and disrespectful in the way she handled the situation.
Google
1.0/5
Feb 18, 2020
Google Ideal Image Buckhead
Buckhead- Terrible customer service after services were done. I got services done at 19 and they only allowed 21 year old. They still let me get the services done and i did not know there was an age requirement that they messed up on until my follow up call. They still have no refunded me for services i can no longer get and its almost been a year. I am constantly calling and no one answers. I even went in to the location and there is still no progress. i even have the managers personal number and no answer. The only person that tries to help me is Courtney. I would be more accepting if this was my fault in the age requirement mishap but it is 100% Ideal's fault. Great services but not worth the hassle after. They just want your money and dont want to refund for things you already paid for and cannot get.
Google
3.0/5
Feb 17, 2020
Google Ideal Image Buckhead
It is difficult to get the appointments consistently with the same person. I think it would be nice if clients are informed if there is a change in provider. Also, it is hard to schedule appointments within the recommended time frame due to the busy location and the providers schedule not being out for more than two months.
Google
1.0/5
Feb 15, 2020
Google Ideal Image Buckhead
I would've given 0 star if I could , extremely unprofessional. I drove an hour from my place get there at 8:40am since my appointment was at 9am. Spent 35min looking for parking.Called them several times for help with no response. When finally got the receptionist, she placed me on hold and never got back to me.When I finally got to their office, they were glad to let me know that I've missed my appointment after driving an hour. No apologies, no empathy extremely rude and careless . Worst customer service ever, very confusing location
Google
5.0/5
Feb 14, 2020
Google Ideal Image Buckhead
This is my second laser hair treatment. I believe I have five total. The staff is very friendly and will explain everything. Its a very professional environment and really no wait time.
Google
5.0/5
Feb 11, 2020
Google Ideal Image Buckhead
What an awesome place. I went in today and met with Courtney, who made me feel so welcomed and comfortable. She is amazing and explained everything perfectly. I was able to get started on my treatments today and was treated by Somaly who is also amazing. Thank you Ideal Image for helping me bring my confidence. I am so happy
Google
5.0/5
Feb 10, 2020
Google Ideal Image Buckhead
I had a great experience!The environment was very peaceful and everyone was very kind.
Google
1.0/5
Feb 6, 2020
Google Ideal Image Buckhead
STAY AWAY! I wish I would have been warned. I paid for my services IN FULL over a YEAR ago and have still not received services or call backs for another consultation or my refund that I requested MONTHS ago. This company and the people that work for it have no principles.
Google
5.0/5
Feb 6, 2020
Google Ideal Image Buckhead
I have noticed a very visible change in the amount and visibility of the hairs that I've had removed through the laser hair removal process. Going to Ideal Image was a great decision for me!
Google
5.0/5
Feb 6, 2020
Google Ideal Image Buckhead
The Buckhead area ideal image made me feel welcomed all while being professional and fun! I’m so excited to start my journey here ❤️
Google
1.0/5
Feb 5, 2020
Google Ideal Image Buckhead
Just bad in every aspect
Google
1.0/5
Feb 4, 2020
Google Ideal Image Buckhead
JoMarie is great, she is really nice and professional. But apart from that it’s a bad service, they don’t have enough providers and the the time between treatments is too long. They’ll also tell you they’ll get back to you and they never do. Overall I do not recommended them for hair removal treatments.
Google
1.0/5
Feb 3, 2020
Google Ideal Image Buckhead
Wayyyyyyyy too expensive
Google
5.0/5
Feb 3, 2020
Google Ideal Image Buckhead
It was quick and easy. My Tech was very professional
Google
5.0/5
Jan 30, 2020
Google Ideal Image Buckhead
Esperanza made me feel so so comfortable. She’s a beautiful soul in and out. I want to be loyal to this location just because I met her. I’m looking forward to my Ultherapy treatment before my big day and I’m thinking about adding more areas.
Google
5.0/5
Jan 30, 2020
Google Ideal Image Buckhead
It’s always a pleasure even though it’s painful. Great customer service
Google
5.0/5
Jan 28, 2020
Google Ideal Image Buckhead
I had a wonderful visit here today, Courtney is very professional in her work, just meet her and l allready love her, she answered all my questions, i feel very safe in their hands to meet my goals.
Google
5.0/5
Jan 28, 2020
Google Ideal Image Buckhead
I truly appreciate the service and beautiful ladies at “IDEAL IMAGE”
Google
5.0/5
Jan 27, 2020
Google Ideal Image Buckhead
Super quick and easy.
Google
5.0/5
Jan 26, 2020
Google Ideal Image Buckhead
Always have a great experience here. Great place for getting lazer hair removal done. Highly recommend.
Google
1.0/5
Jan 23, 2020
Google Ideal Image Buckhead
Appointments slots are horrible. The area manager has yet to return my email or call me. I am tired of complaining about the same issue with appt availability. Here’s 1 star because I have to. Stop calling me to purchase more services and you can’t accommodate the appts that YOU schedule for the services I’ve already pd for. I want additional services but I will not waste my time or money with Idea Image because nothing is ideal about the horrible response, remorse etc from the area manager Amanda Garcia. I have never rescheduled; however, they almost always reschedule because of whatever reason and then the reschedule is weeks out. You guys are horrible and I wouldn’t recommend you to my worst enemy.
Google
1.0/5
Jan 23, 2020
Google Ideal Image Buckhead
I was impressed by the customer service over the phone, which is why I initially scheduled my consultation. This was my first experience ever with anything of the sort. I have only begun researching lip enhancements. Once I arrived I waited 45 minutes for my “consultation”. During my “consultation” I did not meet with anyone who would be administering my treatments which I thought was odd. After a few minutes of being talked at I made it clear I was not interested in committing or making any decisions today. After that, I was given two pieces of paper with pricing and a folder to take home. I think it took longer to take off and put back on my coat and scarf than the actual “consultation”. I will not be returning.
Google
4.0/5
Jan 19, 2020
Google Ideal Image Buckhead
Everyone is very friendly & professional
Google
5.0/5
Jan 14, 2020
Google Ideal Image Buckhead
Great nurse explained everything about the procedure and expectations of the results
Google
1.0/5
Jan 14, 2020
Google Ideal Image Buckhead
I can never call book the appointments on tiMe as the line is always busy if i do get connected they put on hold and never pick up again
Google
5.0/5
Jan 11, 2020
Google Ideal Image Buckhead
I loved it
Google
5.0/5
Jan 8, 2020
Google Ideal Image Buckhead
Just had my second hair removal appointment. It has reduced my hair volume and thinned out the size of the hair! Gabby does a great job and Savannah was great and helpful making my next appointment.
Google
5.0/5
Jan 8, 2020
Google Ideal Image Buckhead
excellent service😊
Google
3.0/5
Jan 7, 2020
Google Ideal Image Buckhead
The staff is always very professional, and I usually don't have to wait when arriving on time for my appointment. However, I was expecting different results from my laser hair removal treatment. My results are not what I expected at all, and I feel like I've wasted my time and money. I also understand that every "body" is different and some people may experience the results described during the sales pitch.
Google
5.0/5
Jan 7, 2020
Google Ideal Image Buckhead
I came in to see some pricing for laser hair removal and Gabby assisted me. She explained each service in detail and even explained how she tried laser hair removal and how great it was. Super helpful and sweet! I will be going back FOR SURE!
Google
5.0/5
Jan 7, 2020
Google Ideal Image Buckhead
I called in earlier this week for a consult for cool sculpting and spoke with a young woman named Gabby. She was very informative and kind. She explained that I would need to come in for a consult and made sure I knew what I would expect from the consult. I look forward to coming back in for my appointment!
Google
5.0/5
Jan 7, 2020
Google Ideal Image Buckhead
Incredible experience. The front desk staff is always welcoming. I am also in love with the results from the services I have been receiving at this location.
Google
5.0/5
Jan 7, 2020
Google Ideal Image Buckhead
I started coming here about 2 months ago! I love getting laser treatments & the lady in the front desk (Gabby, i believe) always is so helpful & nice!! ♥️ definitely will keep my service coming.
Google
5.0/5
Jan 7, 2020
Google Ideal Image Buckhead
I visited simply to propose a couple of inquiries regarding potential laser hair removal and the front desk woman, she introduced herself as Gabby, answered all of my questions happily. She was extremely accommodating and made me feel comfortable regarding my lack of knowledge. She related to me by explaining her experience with laser hair removal. I ended the visit by scheduling an appointment, and I will continue patronizing this establishment! It is extremely important to me regarding the level of customer service I receive! Great experience for me!
Google
2.0/5
Jan 4, 2020
Google Ideal Image Buckhead
No one ever returns phone calls to schedule appointment for services that had already been paid for.
Google
4.0/5
Dec 29, 2019
Google Ideal Image Buckhead
Inquired online and shortly after Claire sent an email, then called and left a voicemail then called again and was able to get me in the door the same day. I came into the office met with her and she gave me my options on laser hair removal. End up getting services for face, underarms and bikini area and was able to start treatment same night. She explained the procedures and was able to hand me off to Janice who was very cool on educating me on the actually process and the do's and don’ts. * The front desk girl with the high braids wasn't really welcoming. She seemed disinterested and was on the phone actively talking to her friend as I was checking out. I know the office was closed but me, the client, was still there needing her assistance and she barely gave it to me. We were looking at the calendar for my next Treatment visit and I felt like I was in competition with her friend on the phone because I could hear her friend talking after the employee put down the phone. But then the employee picked back up the phone to respond to her friend. Either way, I’m spoiled and want your undivided attention when I'm checking out. You going to see this face for the next 16 months so your customer service should be on point.
Google
5.0/5
Dec 25, 2019
Google Ideal Image Buckhead
Michelle was knowledgeable, accommodating, and patience.
Google
1.0/5
Dec 16, 2019
Google Ideal Image Buckhead
My consultation was a waste of time, waited 45 min to be seen, had to fill out a lot of paperwork just for a consultation visit, should have received a quote over the phone, BOGO laser hair removal is a false advertisement, just to get you interested in first place. It actually costs more than the packages that they have at the salon. I am taking my money somewhere else.
Google
5.0/5
Dec 12, 2019
Google Ideal Image Buckhead
Always fast and friendly service. I truly love it here.
Google
1.0/5
Dec 9, 2019
Google Ideal Image Buckhead
I showed up on time. Was never told they were running late or behind. After an HOUR of waiting I asked how much longer it would be and with A LOT of attitude from the receptionist she said "Like I told that lady before you, it aint' my fault, the call center booked 4 appointments at 4 and I can't get you in for probably another hour or an hour and half." and I said, well I wasn't eavesdropping on that conversation with the other patient (AHEM....HIPPA) however, I said I have already waited an hour and she said so, it will be at least another 45-hour before we can see you. It would have been nice to know that they were extremely behind when I checked in. I had to get a sitter to do this consultation. I was infuriating the lack of interest or attention to customer satisfaction. Front desk both women were very rude, sighing and complaining about the patients and work to a waiting room of patients standing due to lack of room
Google
5.0/5
Dec 7, 2019
Google Ideal Image Buckhead
I love it and it’s easy to get it done also the staffs are very friendly
Google
1.0/5
Dec 6, 2019
Google Ideal Image Buckhead
I signed up to receive more information from a Facebook ad click for this place. I have been called or emailed at least 15 times in the past week trying to get me to schedule an appointment. I have had to block the phone and emails as they’re not stopping. WAY too aggressive of a marketing/sales structure. Tone it down as it is a total turn off to be hassled like this.
Google
5.0/5
Dec 6, 2019
Google Ideal Image Buckhead
Tech was extremely nice and was very attentive and sensitive to my needs. Thank you!
Google
5.0/5
Nov 26, 2019
Google Ideal Image Buckhead
Amanda and the nurse that attended to me during my consultation were WONDERFUL. They made me feel welcomed, comfortable, and were so educated about the process. I loved that they didn't just try to upsell me or add services that I did not need. They didn't use friendliness as a tactic, is the best way to describe it. When it is so easy to take advantage of insecurities to make a sale, they just don't do that. They just told me what I wanted to know about what I needed, and created a service for me on whatever I decided. 100% transparency. Ideal image is a different customer service experience you can tell/feel for yourself vs the rest.
Google
5.0/5
Nov 22, 2019
Google Ideal Image Buckhead
Heather provided a thorough consultation where it was clear how knowledgeable and passionate she was about injectables, so I decided to go ahead with treatment same day. The process was smooth and I’m very excited about my final result as I know it’ll be awesome.
Google
5.0/5
Nov 22, 2019
Google Ideal Image Buckhead
Kai Mills was very knowledgeable and helpful in my final decision. I truly felt I could trust her in guiding me.
Google
5.0/5
Nov 22, 2019
Google Ideal Image Buckhead
RACHEL BESCH , she us just an amazing person. I fot my lip fillers with her today. She was kind, personable, understood my likes and gave me the best advise. I took her advise and gave her full control to treat my lips. And by God she made my lips like models. I was so happy with how kind, loving and really helped me look goood. I am.so grateful to her and could not thank her enough for makw me feel good again. I it was truley an honour to hace her. She is amazing. I will not let anyone else touch my lips but her only. I recommend her for all. She an amazing asset IDEAL IMAGE. Love u Rachel. Sk.
Google
3.0/5
Nov 19, 2019
Google Ideal Image Buckhead
I wait for 2 hours in the office and after consoling I just realized all the price are different with their advertising
Google
5.0/5
Nov 19, 2019
Google Ideal Image Buckhead
I m very happy to do hair leaser treatment. Ideal image did excellent work
Google
5.0/5
Nov 13, 2019
Google Ideal Image Buckhead
I've been getting hair removal treatments here. Each treatment has been very positive. Tiffany and Jo-Marie are great! Thank you!
Google
5.0/5
Nov 13, 2019
Google Ideal Image Buckhead
I LOVE my results and the thought of not picking up a razor again makes me so happy!! The staff is has been able to accommodate my hectic work schedule and the nurses are incredible!
Google
5.0/5
Nov 13, 2019
Google Ideal Image Buckhead
I had an absolutely amazing visit at Ideal Image in Buckhead. The staff is incredible especially Madison. Definitely recommend visiting them. They are so uplifting and caring.
Google
5.0/5
Nov 13, 2019
Google Ideal Image Buckhead
Great costumer service and staff
Google
5.0/5
Nov 9, 2019
Google Ideal Image Buckhead
I love the fact that I can come in early and be seen before my scheduled appointment. The ladies are very professional and friendly.
Google
5.0/5
Nov 8, 2019
Google Ideal Image Buckhead
My nurses for my Laser Hair Removal have been very nice and kind! They try to do the lasering quick while icing so it is less painful.
Google
3.0/5
Nov 5, 2019
Google Ideal Image Buckhead
The person who gave me my consultation seemed very rushed. She presented a sheet to point out the areas of interest for the laser hair removal and when I showed her the areas it seem as though she was insisting on me getting areas done that I did not feel needed to be done with no clear explanation as to why I would have to get my entire neck done when my lower chin was the only area needing the service. In addition, I requested a consultation on cool sculpting too, she fail to provide the consultation on this. I had to turn back around and remind her that I wanted to get information on this. Either way, I am a little hesitant about this location and feel like maybe more information could be provided with another consultation at another location.
Google
3.0/5
Nov 4, 2019
Google Ideal Image Buckhead
Employees are friendly. Services too expensive.
Google
5.0/5
Oct 31, 2019
Google Ideal Image Buckhead
After years and years of waxing I decided to give laser hair removal a try. Instead of looking for a groupon or cheaper company I decided to check out Ideal Image. Their services cost more than other places, but I’m a true believer in “you get what you pay for.” The investment was definitely worth it. I made sure to get on Jo-Marie’s calendar for each appointment; she’s calm, takes her time and does a great job! The rest of the office staff are also very friendly and helpful. If I had to do it all over again I’d make the same choice. Tip: After your first few sessions get the numbing cream. It helps.
Google
5.0/5
Oct 30, 2019
Google Ideal Image Buckhead
JoMarie was my nurse today and she did a great job! but all of the ladies have been so patient and accommodating in delivering my laser hair removal services. Any one considering getting laser removal, please choose Ideal Image Buckhead. I'm not going to lie, it hurts-but I promise you it's worth it!! I got face and underarms and I haven't shaved in 18months! Priceless to me!
Google
5.0/5
Oct 30, 2019
Google Ideal Image Buckhead
Courtney made me so comfortable to make the decision to have a perfect ingrown free bikini line for life! I’m so excited!
Google
5.0/5
Oct 30, 2019
Google Ideal Image Buckhead
The entire staff at the Buckhead location was absolutely wonderful. Even staff members who were not working with me directly, took time to engage and be friendly. My technician (aesthetician?), took time to ask questions, listen, and cater to my unique body and desires. Not to mention, the hair removal process actually works. I would highly recommend this office for laser hair removal.
Google
5.0/5
Oct 30, 2019
Google Ideal Image Buckhead
This place is AMAZING! I currently get laser hair removal treatments and I am loving the results I am seeing this far! The staff is also so friendly and helpful. I would absolutely recommend this place if you are looking to get any noninvasive procedures done.
Google
5.0/5
Oct 28, 2019
Google Ideal Image Buckhead
Staff had great customer service, although they didn’t have any coffee lol
Google
5.0/5
Oct 28, 2019
Google Ideal Image Buckhead
Great customer service
Google
5.0/5
Oct 26, 2019
Google Ideal Image Buckhead
Ideal Image Buckhead has excellent customer service and provides quality services!
Google
5.0/5
Oct 26, 2019
Google Ideal Image Buckhead
I went in today for a consultation for laser hair removal and the staff was very courteous and professional. They answered all of my questions and put my mind at ease. I look forward to coming here for my sessions.
Google
5.0/5
Oct 25, 2019
Google Ideal Image Buckhead
Great service, super nice staff, and results that you see after just one visit!
Google
4.0/5
Oct 24, 2019
Google Ideal Image Buckhead
I'm very happy with the results of the hair removal. The staff is all very friendly. The cost is extremely expensive so I'm not sure I would recommend Ideal Image to friends, but I don't regret having the hair removal done. I just wish I had shopped around a little bit regarding price. I also had the Ultherapy done and never saw any noticeable results. I have since read articles about Ultherapy that indicate it is pointless.
Google
5.0/5
Oct 23, 2019
Google Ideal Image Buckhead
Love their lifetime guarantee for laser hair removal!!
Google
5.0/5
Oct 23, 2019
Google Ideal Image Buckhead
My experience here has been fabulous. The staff is always friendly and accommodating. During my consultation, Courtney answered all the questions I had and made sure to let me know about a money saving offer. If you have ever thought about laser hair removal, stop thinking and just go. At least go to a consultation. This place is amazing. (For the record- at my last appointment the tech asked me if I would complete a survey for them about my experience, to which I responded of course. After services were complete, she took me to the managers office where they had me log on and write a google review. I don’t mind writing a review, but don’t ask me to take a survey and then get me to write on google. That’s not the same thing.)
Google
5.0/5
Oct 22, 2019
Google Ideal Image Buckhead
Joan Marie is the absolute best!!!!! JoanMarie is the most courteous and professional nurse!!!! She is a tue asset to Ideal Image. I am so very pleased with the results that I have been getting with ID products. The Buckhead office staff from front to back is superb!! I don’t usually write reviews but she and staff deserve the praise!
Google
5.0/5
Oct 22, 2019
Google Ideal Image Buckhead
I came to Ideal Image at Buckhead for BBL treatments. The staff are all friendly and knowledgeable and I am very happy with my results. The overall experience has been positive and I highly recommend this center if you are looking for non-surgical cosmetic services.
Google
5.0/5
Oct 22, 2019
Google Ideal Image Buckhead
Great results and wonderful staff!
Google
5.0/5
Oct 22, 2019
Google Ideal Image Buckhead
Love love the service here! I am so happy with my results and the staff are amazing!
Google
5.0/5
Oct 22, 2019
Google Ideal Image Buckhead
My results are amazing and I can’t wait to add more areas for laser hair removal! The nurses have been incredible and I feel very comfortable referring all of my friends and family for services!!
Google
5.0/5
Oct 22, 2019
Google Ideal Image Buckhead
It's been a good overall experience. Laser treatment is painful if your tolerance is low (like me) and I act like a baby sometimes but the ladies I've had have been very patient even when i make them stop 10x. If you want to get laser treatment, I would recommend stopping here first.
Google
4.0/5
Oct 21, 2019
Google Ideal Image Buckhead
Always greeted with pleasant technicians. Always keep you laughing help pass the treatment time.
Google
5.0/5
Oct 21, 2019
Google Ideal Image Buckhead
I was nervous at first but she ease my nerves and I appreciate that and I appreciate her
Google
5.0/5
Oct 19, 2019
Google Ideal Image Buckhead
After speaking with a manager (Amanda), I understand that there are several more technicians being added to the staff that should really help with the long wait times. I had a great experience with Amanda, who made my feedback feel heard, and a wonderful technician (Monica) who even stayed late to fit me after all of her other appointments! I am very happy that management is responsive to customer feedback and will work hard to remediate issues, and also that the technicians are always friendly and do great work.
Google
5.0/5
Oct 18, 2019
Google Ideal Image Buckhead
The nurses are all so sweet and helpful!! I am happy with my cool sculpting treatment and for the staff getting me through it.
Google
5.0/5
Oct 17, 2019
Google Ideal Image Buckhead
Great visit. The hair is leaving.
Google
5.0/5
Oct 17, 2019
Google Ideal Image Buckhead
In love with my results!!!!! I've had Laser Hair Removal, Filler and Botox and wouldn't trust anyone else!! The staff is fun and personable and the nurses are SO knowledgable! Love this place 🙂
Google
5.0/5
Oct 17, 2019
Google Ideal Image Buckhead
The staff at Ideal Image Buckhead is so friendly, and helpful with walking you through as an first time laser hair treatment patient. They answered all my questions and made me feel confident in my decision to get laser hair removal.
Google
5.0/5
Oct 16, 2019
Google Ideal Image Buckhead
The staff was friendly, kind, and caring. Unfortunately, the price was out of my price range. Excellent customer service!!!
Google
5.0/5
Oct 14, 2019
Google Ideal Image Buckhead
It was amazing
Google
5.0/5
Oct 11, 2019
Google Ideal Image Buckhead
The customer service is very good
Google
5.0/5
Oct 10, 2019
Google Ideal Image Buckhead
Staff is excellent. Always friendly, and answers questions. The techs who do the laser treatments are very knowledgeable. Clean office. I like their coffee!lol Glad they validate parking!
Google
1.0/5
Oct 7, 2019
Google Ideal Image Buckhead
It has been a very frustrating experience since day 1 when I started my hair removal treatment. Nobody explained clearly how was the process and to make appointments at the Buckhead location is almost impossible. I am just praying to finish this process as soon as possible because I don't want to deal with this office, without even mentioning that the last session I had, my legs were burned and again, nobody was able to take care of this.
Google
1.0/5
Oct 7, 2019
Google Ideal Image Buckhead
Waste of money in on my part spent a little over 5,000 and still have hair growing, I think about this every time i get a wax i thought i wasn't going to have to do this again.
Google
3.0/5
Oct 6, 2019
Google Ideal Image Buckhead
When I arrived. I completed my paperwork. I had to wait for about 30 minutes before my consultation. I called the next week to schedule my appointment and I was told the next available appointment was in December. The receptionist told me to call back to inquire about cancellations. I think the wait time needs to be improved..
Google
5.0/5
Sep 10, 2019
Google Ideal Image Buckhead
I had a great treatment overall. Janice was amazing and the front desk staff was awesome! Gabby and McKenna were so welcoming and inviting!
Google
1.0/5
Sep 9, 2019
Google Ideal Image Buckhead
The store opened 10 minutes after they were supposed to; no one apologized for the wait. I had a 12pm appt and was still in the waiting room at 12:45. When I said I had another appt at 130 and needed to leave, I asked for the copy of my drivers license back because I would not be rescheduling or ever returning, and the receptionist argued with me for 5 minutes about how they had the right to keep my records which is untrue if I'm not a patient there. I had to practically force her to shred it in front of me since she refused to give it back.
Google
1.0/5
Sep 3, 2019
Google Ideal Image Buckhead
The Buckhead location has TERRIBLE customer service! I have been a customer for some time now for laser hair removal and this office has rescheduled my appointment 3 times. Each time it is a different excuse. I haven't been able to get my service since June! Meanwhile they are still processing my payments each month. Do yourself a favor and choose a different location!!
Google
1.0/5
Aug 29, 2019
Google Ideal Image Buckhead
I had 64 units around my eyes and forehead. I'm only 31 and i had never had that many units before. After about 5 weeks i started getting severe movement in between my eyes. Before my 2 month mark it was like i had nothing done. They wanted me to pay again for more treatment which i feel is a huge rip off. My dermatologist said that it was crazy how much they put in my forehead. I feel like this place only wants your money. It's almost impossible to get anyone on the phone half the time. I have already paid for 75 units and a syringe for my lips and that will be my last time here. Save your money and go to a legit dermatologist/doctor that knows what they are doing. I am so unhappy with my Botox treatment here when i have been happy with the results of my dermatologist until he moved.
Google
5.0/5
Aug 16, 2019
Google Ideal Image Buckhead
This office is incredible. Every staff member I have talked to in person or by phone has been kind, helpful, and knowledgeable. I completed my final laser hair removal session this week, and am very impressed with the results. Aly, who worked with me this time, was the BEST! She worked quickly (thank you, less pain endured) and reminded me to breathe. I recommend Aly and Ideal Image Buckhead. Thank you!
Google
5.0/5
Aug 10, 2019
Google Ideal Image Buckhead
The office staff was very friendly. Skye was amazing! She catered to my wants and needs and made sure I was comfortable with my decision. Great experience!
Google
5.0/5
Aug 10, 2019
Google Ideal Image Buckhead
Excellent customer service!!!! Everyone at the Buckhead location is always friendly and professional.
Google
5.0/5
Aug 10, 2019
Google Ideal Image Buckhead
My consultation with Skye was amazing! I’m new to this but Skye is #true to this. The overall consultation made me feel extremely comfortable and amazed at what my future results will look like. If you’ve never done anything for yourself and you’re not quite satisfied with small imperfections, check out Ideal Image in Buckhead for your needs.