Rochester

[getreviewssummary]

3240 Monroe Ave
Rochester, New York 14618
585-563-4050

CURRENT PROMOTIONS

STORE HOURS

Sun CLOSED-CLOSED
Mon 9:00am -6:00pm
Tue9:00am -8:00pm
Wed9:00am-8:00pm
Thu 9:00am-8:00pm
Fri 9:00am-6:00pm
Sat9:00am-5:00pm
  • Our highly trained medical staff at Ideal Image of Rochester have over 40 years combined experience allowing us to deliver some of the safest and most effective personalized treatment plans in the industry.
  • We are THE experts in minimally invasive, enhancing cosmetic procedures that include Laser Hair Removal, CoolSculpting, Ultherapy (ultrasound skin lifting and tightening), Broad Band Light Therapy (skin surface correction), and Injectables.
  • Everyone deserves to look and feel their best, and we are here to help get you there!
4.5/5
4.5 /5
103 Reviews

Google
5.0/5
Feb 10, 2020
Google Ideal Image Rochester
Nadia was through and kind during my recent laser session. She was very knowledgeable about the process.
Google
4.0/5
Feb 10, 2020
Google Ideal Image Rochester
The facility was very nice. All of the staff were fabulous.
Google
5.0/5
Feb 7, 2020
Google Ideal Image Rochester
Nurses were outstanding.
Google
4.0/5
Feb 1, 2020
Google Ideal Image Rochester
Friendly staff. Clean environment. I just do not like how they have signs up showing discount prices and not listing the details about who the discount applies to.... I got excited while reading an offer while using the bathroom and when I got to the counter book next appointment and to ask more about the deal... It was going to cost me 400$ more than the sheet posted, as it did not apply for current customers.
Google
5.0/5
Feb 1, 2020
Google Ideal Image Rochester
My appointment was Fantastic. Thx very much.
Google
5.0/5
Jan 24, 2020
Google Ideal Image Rochester
Super friendly staff. Was my first laser appointment. Super informative, and not at all painful as I expected. Smooth fast no hassles.
Google
5.0/5
Jan 24, 2020
Google Ideal Image Rochester
I love heather she’s the best nurse at the Pittsford location she efficient and thorough and you will get great results!
Google
1.0/5
Jan 22, 2020
Google Ideal Image Rochester
Was not told that my purchase and procedure were to not take place on the same day. I was misled and misinformed and have been dealing with HCS finally reimbursing the amount of the full $1200 that has been billed to me (took a full 2 months to resolve
Google
5.0/5
Jan 7, 2020
Google Ideal Image Rochester
everyone is so friendly and kind. the facility is very clean
Google
5.0/5
Dec 30, 2019
Google Ideal Image Rochester
I always have a great experience at Ideal Image . Its sometimes hard to get an appointment though
Google
5.0/5
Dec 25, 2019
Google Ideal Image Rochester
Professional, friendly and caring ❤️
Google
5.0/5
Dec 19, 2019
Google Ideal Image Rochester
It was great I love my tech she was awesome
Google
5.0/5
Dec 17, 2019
Google Ideal Image Rochester
Knowledgeable, helpful, sincere and comforting.
Google
5.0/5
Dec 12, 2019
Google Ideal Image Rochester
All the staff are very professional and courteous
Google
5.0/5
Dec 12, 2019
Google Ideal Image Rochester
I love Ideal Image! I feel like family there & I particularly love my main specialist, Heather! She’s the GREATEST! The Rochester NY Ideal Image probably has some of THE BEST customer service of anywhere I’ve ever gone, and I’m including any restaurant, store, marketplace, spa, salon, business establishment of any kind when I say that!
Google
5.0/5
Nov 29, 2019
Google Ideal Image Rochester
No pressure but all the information!! Super kind, super clean. I was a little scared as a first timer and I without a doubt going back!
Google
4.0/5
Nov 27, 2019
Google Ideal Image Rochester
Everyone is very nice and I had excellent service!
Google
1.0/5
Nov 9, 2019
Google Ideal Image Rochester
Made an appointment over the phone for a consult for under eye fillers. Got to the appointment on time, waited 15 minutes, was escorted to an office where I was told "sorry to waste your time but we don't do under the eye fillers." Guess where I'm not going for laser hair removal or any other treatment? Plenty of other places out there who respect their customer's valuable time. Very disappointed.
Google
5.0/5
Oct 30, 2019
Google Ideal Image Rochester
Amazing! My appointment was for 5:30. I got out of work early and stopped in a little after 3:30. I asked if there was anyway I could be seen sooner. Molly was up front, greeted me by my name and quickly went to the back room to talk to her staff. Within minutes, Nadia came and got me. She was efficient and good as always! Love your team in Rochester, NY. Thank you!!!
Google
5.0/5
Oct 23, 2019
Google Ideal Image Rochester
I like the new faster laser for hair removal. Faster treatment, shorter discomfort.
Google
5.0/5
Oct 19, 2019
Google Ideal Image Rochester
Excellent personal at desk and nurses.
Google
5.0/5
Oct 8, 2019
Google Ideal Image Rochester
Excellent customer service. Treatment was done professionally. Made me feel very welcome
Google
1.0/5
Oct 4, 2019
Google Ideal Image Rochester
MY FEELINGS WAS HURT!
Google
1.0/5
Oct 4, 2019
Google Ideal Image Rochester
I would have given zero stars if it let me. DO NOT agree to a loan with them. I have been fighting for a refund after I decided not to go through with the services. HCS the loan servicing company they use sends them the money up front before you even get the service. I now am paying on a loan that I never received services on and no one will return my phone calls or respond to HCS request to return the money. This is a shady business and have filed a complaint with the Rochester better Business Bureau. I will make sure I tell everyone how unethical this business is and what they have done to me and many others. I reccomend going to the BBB website before you give them any money you will see what i am talking about.
Google
5.0/5
Sep 11, 2019
Google Ideal Image Rochester
Excellent staff and overall experience. Briana is very friendly and pleasant to deal with and Nadia is fantastic with injectables and has excellent bedside manor. Would definitely recommend.
Google
1.0/5
Sep 9, 2019
Google Ideal Image Rochester
I had cool sculpting done here and had no results at all. I expressed that I was dissatisfied at my follow up and was told to wait for the consultant who I had initially signed up with to be free. I told her the same thing, because she told me when I went for my consultation that if I wasn’t happy with the results they would work with me and/or reimburse me. When we had the conversation this time, she was very cold and standoffish and told me explicitly there was nothing she could do because the service had already been provided. I reminded her of our original conversation and told her that if I knew this would be the actual outcome (them not doing anything to correct the experience) I wouldn’t have done the cool sculpting. I left when she responded to that with “I don’t know what to tell you, there’s nothing I can do”. I now know she was just saying what she needed to say to get me to sign up, even though me signing up was based on a lie. Needless to say, I have steered people away from doing cool sculpting because it doesn’t work and I am now out $2500 for absolutely nothing.
Google
5.0/5
Sep 6, 2019
Google Ideal Image Rochester
I can't say enough great things about this facility! As soon as you walk in, you can just tell you are in great hands. I had a less than ideal experience previously at a laser spa company in the area, so I was hesitant to try again at another place. I AM SO GLAD I DID! I came in for a free consultation and was immediately impressed by the atmosphere. The staff is EXTREMELY friendly and knowledgable, they are able to answer any questions you have. You can tell the equipment is state of the art and the treatment rooms are clean and comfortable. I noticed AMAZING results after my first treatment and am so excited to keep coming back! I will NEVER go to another laser spa ever again!
Google
1.0/5
Aug 23, 2019
Google Ideal Image Rochester
I have been injecting for about 10 years, and was new to the area and tried this place. I bruised horribly! Never before have I experienced bruising like this. I took all the precautions--iced all day, topical treatments, etc. I couldn't leave the house for over a week until makeup could help cover the discoloration. They also had me pay in advance and didn't use the full amount they charged me for, and didn't credit me. I will not be back!
Google
5.0/5
Aug 21, 2019
Google Ideal Image Rochester
Ideal Image is extremely easy to work with and the results are amazing. I would recommend Ideal Image before going anywhere else!
Google
5.0/5
Aug 14, 2019
Google Ideal Image Rochester
Friendly and clean atmosphere. They make you feel very comfortable. Highly recommend!
Google
1.0/5
Jul 25, 2019
Google Ideal Image Rochester
when I made the original consultation I told the women that I had to be somewhere at 6:45, when I got there at 6, I was sitting in the waiting room until 6:30 when I asked receptionist if it would be much longer, she explained because of promotion that they double book people. Complete waste of my time. I was not seen and told it would only be 30 minutes. I rushed to get there and felt they just wanted to get people in the door not listening to what they said
Google
5.0/5
Jul 11, 2019
Google Ideal Image Rochester
Excellent service! Made me feel very comfortable. Helped me set realistic expectations and delivered. Highly suggest them to anyone and everyone for your needs. Ill definitely be back.
Google
5.0/5
Jul 10, 2019
Google Ideal Image Rochester
Overall great experience , Very friendly staff, they made me and my wife super comfortable.It is la bit more expensive than I anticipated but I'm a firm believer that you get what you pay for and I'm looking forward to doing business with them in the near future.
Google
1.0/5
Jul 3, 2019
Google Ideal Image Rochester
had coolsculpting done twice and am not at all happy with the results. was not satisfied after the first time and was told by the consultants that i would have better results after a second session. i now have a roll hanging from my belly. i have never had my stomach hang like this before. after paying thousands of dollars and being left with a hanging roll makes me very upset.
Google
5.0/5
Jun 28, 2019
Google Ideal Image Rochester
10/10!!!
Google
5.0/5
Jun 27, 2019
Google Ideal Image Rochester
Before picking ideal image I looked at literally every laser hair removal near me Elmira Corning buffalo Binghamton obviously Rochester and so on even tho Rochester is kind of a far drive from me totally worth it. The glowing reviews and amazing service definitely is why I chose ideal image they really are the best of the best especially me I’m getting my bikini area done so I needed a place that knew what they were doing and that I could feel comfortable with I have much love for them and definitely recommend to everyone for everything the girls are amazing the place is easy to find, clean, beautiful they’re quick with it and just really make you feel comfortable which is so important 💕 go here it’s the best 🌻🌻🌻🌈
Google
5.0/5
Jun 22, 2019
Google Ideal Image Rochester
Always have a good experience when I come in. Tiffany is who does my laser hair removal and she’s always made me feel comfortable and always talks me through what she’s doing. I would definitely recommend them.
Google
5.0/5
Jun 22, 2019
Google Ideal Image Rochester
Google
5.0/5
Jun 21, 2019
Google Ideal Image Rochester
Ideal Image of Rochester is fantastic!!!! Everyone is so friendly and my treatments have been great! I'd recommend them to anyone looking for laser hair removal.
Google
5.0/5
Jun 21, 2019
Google Ideal Image Rochester
Everyone is friendly! My treatments have made a huge difference!
Google
4.0/5
Jun 21, 2019
Google Ideal Image Rochester
Laser hair removal (under arms) - I was able to see results in as little as 2 sessions. I did have a worry when I noticed random hairs still appearing after 6 sessions, however these are the very light hairs that they did say are the hardest to remove/if able to remove at all (this is all stated in the signed agreement). I've completed all session and am very happy with my results.
Google
5.0/5
Jun 19, 2019
Google Ideal Image Rochester
Great experience with laser hair removal. Everyone is so friendly and knowledgeable - always able to answer any questions I had. Definitely would recommend to anyone looking for any kind of treatment.
Google
5.0/5
Jun 14, 2019
Google Ideal Image Rochester
Very clean, friendly and professional. I’ll definitely be coming back regularly.
Google
5.0/5
Jun 13, 2019
Google Ideal Image Rochester
Always clean and super friendly staff! I always feel comfortable and my laser hair removal showed results right away!! Highly recommend!
Google
5.0/5
Jun 13, 2019
Google Ideal Image Rochester
I have been coming here for laser hair removal and have loved every visit! The staff are so warm, caring and friendly. I always enjoy my visit! Highly recommend this location and their services!
Google
5.0/5
Jun 12, 2019
Google Ideal Image Rochester
I was very impressed with the professionalism of all of the staff. Everyone was well informed and helpful. They did an excellent job making me the best version of myself.
Google
5.0/5
Jun 12, 2019
Google Ideal Image Rochester
Heather is the absolute best person to intrust your skin with. She is a phenomenally well educated RN who takes time with her patients. Treatments with her fly by and she is the reason I came back for additional treatment. You deserve a raise, Heather!
Google
5.0/5
Jun 8, 2019
Google Ideal Image Rochester
They are kind, very clear in the possible results of the treatments and helpful with payment plans.
Google
5.0/5
Jun 7, 2019
Google Ideal Image Rochester
Molly Lane was absolutely amazing! Funny, gentle, made me feel so comfortable!! Loving my results already and cannot wait to go back and get my lip fillers!!
Google
5.0/5
Jun 6, 2019
Google Ideal Image Rochester
Ive been to a few Ideal Images in different states but this location is definitely a standout. The girls at the front desk are exceptionally nice and always accommodating when appointments need to be changed. And the technicians are truly professional and committed to making sure your safety is first during any treatment, but they are also incredibly personal, always asking how things are going and are genuinely sweet and competent. I always feel welcome and safe during appointments. I would recommend anyone check this place out, even if you're just curious. They will answer any questions and always make you feel relaxed and taken care of. Amazing job, guys.
Google
5.0/5
Jun 1, 2019
Google Ideal Image Rochester
Amazing job! Very professional. I recommend it
Google
1.0/5
May 30, 2019
Google Ideal Image Rochester
They schedule me at 6pm and I show up at time as scheduled. Then they told me they overbooked and if I want to stay I have to wait 30min. Respecting client schedule and appointment is important. I heard a lot of good reviews about Ideal Image May be I have a bad luck.
Google
5.0/5
May 27, 2019
Google Ideal Image Rochester
Heather was very nice and professional. All my needs were met and I felt no pressure to do anything extra!
Google
5.0/5
May 13, 2019
Google Ideal Image Rochester
This is a very professional establishment. From the moment I walked in to the time I left, I was treated with kindness, professionalism and with a personal touch. Tiffany is an amazing person who was sincere and nurturing in the care she provided to me. I will definitely be coming back and will tell all my friends to visit you! Thank you!
Google
5.0/5
May 10, 2019
Google Ideal Image Rochester
Great service and love the staff!
Google
5.0/5
May 9, 2019
Google Ideal Image Rochester
Love going to ideal image! They’re always friendly and accommodating! They do a great job and don’t make treatments awkward. I’d recommend to anyone! Best money I’ve spent!
Google
5.0/5
May 9, 2019
Google Ideal Image Rochester
Ive been coming here for a month now. The girls are so sweet and professional. The treatments I have received so far are Amazing. I have had coolsculpting on my stomach and flanks 3 weeks ago. I see results already. Im So Pleased Im now here for Ultherapy and will come back here for even MORE.....
Google
5.0/5
Apr 30, 2019
Google Ideal Image Rochester
Very friendly staff and happy to provide all information including pricing and payment options. Flexible with meeting times when I had to cancel a few times due to wedding planning.
Google
1.0/5
Apr 18, 2019
Google Ideal Image Rochester
Your business feels like a factory line. I was taken into a room with the receptionist after waiting 40 minutes past my schedule appointment.
Google
5.0/5
Mar 20, 2019
Google Ideal Image Rochester
I absolutely love Ideal Image, Rochester!! Tiffany is my girl and she is fabulous and sweet. I have had great results. Everything is always very clean and pleasant. Take care of yourself at this place and you will not be disappointed!!
Google
5.0/5
Mar 15, 2019
Google Ideal Image Rochester
Great customer service, great results. Everything done carefully!
Google
5.0/5
Mar 3, 2019
Google Ideal Image Rochester
I love going here! The staff is very friendly, flexible and accommodating, the space is modern, clean and professional. I’m about halfway through my treatment, already seeing results and considering what areas I can add to have treated next!
Facebook
5.0/5
Mar 1, 2019
Facebook Ideal Image Rochester
This has been an absolute amazing experience for me so far!! Had the first treatment done last month, and I couldn’t be happier!!! Would highly recommended this place to others!!!!
Google
5.0/5
Feb 26, 2019
Google Ideal Image Rochester
Staff was very knowledgeable and reassuring with procedure, made sure you were comfortable with everything and even gave step by step detail as to what they we're doing and why would definitely encourage anyone to go there
Google
5.0/5
Feb 23, 2019
Google Ideal Image Rochester
Ideal image is absolutely lovely. From the kind and enthusiastic receptionists to the professional clinical staff, the experience is enjoyable from beginning to end. They made sure that I had a complete consultation, including a medical evaluation, to be sure that the process was right and safe for me. They explained everything clearly and concisely, and I understood the process before I started treatment. I never felt pressured into doing anything or spending more money than I was comfortable spending. Every time I receive a treatment, an RN performs it using proper safety equipment and after reviewing any medical changes. Every time I go in for a treatment, the staff take excellent care of me and make sure that I am comfortable. I truly cannot recommend Ideal Image enough. If you're on the fence about trying laser, or any of the services that they provide, just go in for a consult! This was truly a great decision for me and my body, and I don't regret it.
Google
5.0/5
Feb 22, 2019
Google Ideal Image Rochester
I had 3 areas treated; the nurses were always professional, caring and made me feel calm at each appointment! I'm thrilled with my results - it's worth every penny!!
Google
5.0/5
Feb 15, 2019
Google Ideal Image Rochester
Love them so much. They are so awesome can't wait to get laser hair done on my legs next.
Google
5.0/5
Feb 15, 2019
Google Ideal Image Rochester
Love visiting here. Heather is great! I feel like they all care about me when I walk in!
Google
5.0/5
Feb 15, 2019
Google Ideal Image Rochester
Best place in Rochester for laser and Botox. Strongly suggest seeing Tiffany; excellent service and results!!!
Google
5.0/5
Feb 15, 2019
Google Ideal Image Rochester
went to ideal image for facial procedure. a little nervous because I'm a man. the front staff were very friendly and the vibe was professional but comfortable. the 2 nurses who worked with me were pro's who made me relaxed. the directions were simple and it was a very positive experience thanks to Erin the PA was also excellent. Thanks again Madison, Nadia and Erin.
Google
5.0/5
Feb 12, 2019
Google Ideal Image Rochester
The staff are friendly and wonderful!! Half way done with my hair laser treatments and already have amazing results.
Google
5.0/5
Feb 9, 2019
Google Ideal Image Rochester
Staff is always wonderful couldn't be happier with my treatments
Google
5.0/5
Feb 8, 2019
Google Ideal Image Rochester
Coming to ideal image for laser hair removal was one of the best decisions I’ve ever made. I was regularly paying for Brazilian waxing, and am so glad I made the switch to laser hair removal. Heather is amazing, and the results speak for themselves. I couldn’t be happier with my experience at ideal image!
Google
5.0/5
Feb 2, 2019
Google Ideal Image Rochester
I got my lips done a few days ago and I am absolutely obsessed! so happy with the results and professionalism I received. the process of the procedure was extremely smooth. they made sure I was comfortable & relaxed the whole time. Erin was amazing!! she transformed my lips into exactly what I wanted, THANK YOU!
Google
5.0/5
Feb 2, 2019
Google Ideal Image Rochester
Definitely worth the cost and commitment. After several sessions the difference is noticeable. Very clean environment with friendly and professional staff. I would recommend.
Google
5.0/5
Jan 31, 2019
Google Ideal Image Rochester
Ideal image is a fantastic place. The atmosphere is welcoming and relaxing. The girls are great especially Nadia.
Google
5.0/5
Jan 30, 2019
Google Ideal Image Rochester
Alexa is really kind and patient. She helped me learn about ideal image. Ideal image is great because it has so many options for payment. And they have a lot of cool services I want to try! I can’t wait to be hair free!
Google
5.0/5
Jan 29, 2019
Google Ideal Image Rochester
I went to Ideal Image during a beauty promotion event, and was greeted by a very friendly staff, and spoke with medical professionals about treatments I was considering. They are very knowledgeable and my results are amazing! Beautiful, natural lips and my skin looks flawless after having wrinkle relaxers. Thank you Erin, Heather, Nadia and Tiffany!
Google
5.0/5
Jan 29, 2019
Google Ideal Image Rochester
I started going to ideal in October for lazer hair removal and I love it. Receptionist are super friendly and accommodating. The staff is so nice and make you feel super comfortable. Nadia and Madison are amazing. Would definitely recommend ideal to my family and friends.
Google
5.0/5
Jan 16, 2019
Google Ideal Image Rochester
Amazing experience with this location. The staff is lovely and you can tell they love their jobs. They take the time to explain the process and are knowledgeable about any questions I asked. Promotions are great and I am loving my results. So nice to see the transformation with Broad Band Light Therapy!
Google
5.0/5
Nov 5, 2018
Google Ideal Image Rochester
STELLAR customer service. Awesome laser technician.
Google
5.0/5
Oct 14, 2018
Google Ideal Image Rochester
My experience with Ideal Image has been fantastic. I started my laser hair removal and then had to stop due to traveling out of the country. A year and a half later I returned back to the States and resumed the remainder of the services without an issue! The staff isn’t incredibly friendly and upbeat. -Lisa B.
Google
5.0/5
Oct 5, 2018
Google Ideal Image Rochester
These ladies are so friendly and professional. I felt so comfortable from my front desk interactions with Alexa and Nadine to my actual procedure with Heather. I would recommend anyone to Ideal Image.
Google
5.0/5
Sep 28, 2018
Google Ideal Image Rochester
Getting lasor hair removal for my under arms and bikini area was the best decision! Everyone at Ideal Image is so friendly, welcoming, and make you feel at ease.
Google
5.0/5
Sep 17, 2018
Google Ideal Image Rochester
Delightful! It is a clean and charming place run by a professional (but friendly) staff. The hours are convenient, the treatments are effective, and the coffee is top notch.
Google
5.0/5
Sep 14, 2018
Google Ideal Image Rochester
Professional and clean, everyone is super nice and make you feel comfortable
Google
5.0/5
Aug 17, 2018
Google Ideal Image Rochester
Great service, everyone was really friendly and welcoming, I felt comfortable asking any questions and bringing up any concerns. The staff took care of everything for me and it was overall really smooth.
Google
5.0/5
Aug 16, 2018
Google Ideal Image Rochester
So happy with my experience and results!!
Google
5.0/5
Aug 2, 2018
Google Ideal Image Rochester
I love Ideal Image! The staff is friendly and professional and they answer any questions I have. The facility is clean, welcoming and I feel so comfortable whenever I go. I am loving my results and look forward to my appointments!
Google
5.0/5
Jul 23, 2018
Google Ideal Image Rochester
Amazing i love all the girls here! Always so welcoming!! Never going anywhere else
Google
5.0/5
Jul 19, 2018
Google Ideal Image Rochester
I have never felt more comfortable with an uncomfortable procedure! The staff makes sure everything is explained and that I am comfortable with everything before they proceed. Not to mention the results are AMAZING! They are quick, thorough, and so friendly. I would recommend Ideal Image a million times over!
Google
5.0/5
Jul 13, 2018
Google Ideal Image Rochester
Heather and the staff are great. Very happy with their service!!
Google
5.0/5
Jul 12, 2018
Google Ideal Image Rochester
I had Tiffany help me. She was very nice and I could tell it was important to her than I was comfortable, and I was in and out in ten minutes. Even though Ideal Image is expensive I would rather go here because you know it's real and not a spa that says they do laser but it is actually not real laser hair removal. So far I'm loving not having to shave my underarms.
Facebook
5.0/5
Jun 30, 2018
Facebook Ideal Image Rochester
Always have a great treatment every time!! Staff is well trained, knowledgeable and makes you feel very comfortable
Facebook
5.0/5
Jun 27, 2018
Facebook Ideal Image Rochester
Very thorough and nice ppl, walked you through everything!
Google
5.0/5
Jun 21, 2018
Google Ideal Image Rochester
I had a consultation with Ideal Image Rochester and from the moment I walked in the door I was blown away by the cleanliness of the facility and professionalism as well as kindness of the staff. After my informative consultation I knew that is exactly where I wanted be! I had two visits since my initial consultation and everyone from reception, to the sales associate (Molly was WONDERFUL) to my RN I was completely blown away by the care I received. They made me feel comfortable, they were attentive and extremely kind. My RN Tiffany was exceptionally wonderful and is the heart of my experience there. She was fun, sweet and constantly checked on me. Not to mention she followed up with me numerous times days after my appointment. More importantly she made me feel extremely comfortable in a very uncomfortable situation. It was important to me that they used the latest and newest technology, but I am sure many facilities are using that, what was important to me was the way they made me feel and that is worth every penny I spent! I will definitely be returning to Ideal Image Rochester! THANK YOU AGAIN TIFFANY!
Google
5.0/5
Jun 8, 2018
Google Ideal Image Rochester
Great experience, very professional.
Google
5.0/5
Jun 2, 2018
Google Ideal Image Rochester
I love my experience with everyone at this location! Alexa is super helpful and makes it really easy to schedule my appointments. Molly is wonderful and made talking payment plans extremely easy and unstressful. Tiffany and Lynn are expremely professional and make me feel super comfortable.
Google
5.0/5
May 7, 2018
Google Ideal Image Rochester
Alexandra and Tiffany where my helpers and I love the great customer service they both provided. They really made me feel special and very comfortable! I will for ever be grateful. Honestly I didn't feel uncomfortable when I first came in because as soon as I came in I was greeted and started filling up all my paper work. They were lovely and Alexandra explain to be everything that had to do with payment process. Honestly thank you guys!!!
Google
5.0/5
Dec 16, 2017
Google Ideal Image Rochester
From the minute I called for a consultation to the very end of my appointment, they made me feel very important. Knowledgeable, friendly and with a followup phone call. I say its a must to go see Ideal Image and you'll wont regret it. Excellent !