Greensboro

4.5 /5
1,132 surveys
1420 Westover Terrace
Suite F
Greensboro, North Carolina 27408
336-899-7811

CURRENT PROMOTIONS

STORE HOURS

Sun CLOSED-CLOSED
Mon 9:00am -6:00pm
Tue9:00am -7:00pm
Wed9:00am-6:00pm
Thu 9:00am-7:00pm
Fri 9:00am-6:00pm
Sat9:00am-5:00pm

Ideal Image of Greensboro opened its doors in November 2005 and is conveniently located in the Westover Gallery of Shops across from Lucky 32 and Brixx Pizza. We welcome walk-ins and can provide you with all of the latest information or answer questions on any of our services including laser hair removal, CoolSculpting, Ultherapy, Botox, Fillers like Restylane or Juvederm, Kybella, Voluma and more! Whether you live and work downtown or in the lovely Lake Jeannette area you will find our location to be convenient and easy to find. We are open Monday through Friday 9AM to 6PM, Thursday 9AM to 7PM and Saturday hours from 9AM to 4PM. Ideal Image is committed to participating in many community events, school functions, business forums and charity events.

From Interstate 40 East:
  1. Take exit 214 B onto Wendover East. Exit at Westover Terrace / Battleground North.
  2. Make a left at the light and go a quarter of mile.
  3. Make a right into Westover Gallery of Shops 4 & 5.
From Interstate 40 West:
  1. Take exit 214 and make a right onto Wendover East. Exit at Westover Terrace / Battleground North.
  2. Make a left at the light and go a quarter of mile.
  3. Make a right into Westover Gallery of Shops 4 & 5.
4.0/5
4.0 /5
68 Reviews

Google
5.0/5
Feb 13, 2020
Google Ideal Image
My experience getting Ultherapy was very positive. Great, caring and professional staff.
Google
5.0/5
Feb 10, 2020
Google Ideal Image
Very professional and pleasant as always
Google
5.0/5
Jan 30, 2020
Google Ideal Image
Very nice and helpful
Google
5.0/5
Jan 21, 2020
Google Ideal Image
My experience was great! Staff is very knowledgeable and kind.
Google
5.0/5
Jan 2, 2020
Google Ideal Image
Fantastic experience, staff was very friendly and helpful...
Google
5.0/5
Dec 31, 2019
Google Ideal Image
It was amazing my consultation was good
Google
5.0/5
Dec 30, 2019
Google Ideal Image
Great friendly staff
Google
5.0/5
Dec 19, 2019
Google Ideal Image
It was a great experience and the staff was so helpful.Shannon was awesome!! She was very informative and helpful.. I am looking forward to beginning my hair removal sessions
Google
5.0/5
Dec 16, 2019
Google Ideal Image
Awesome customer service. Everyone is friendly, knowledgeable and attentive to meet needs.
Google
5.0/5
Dec 4, 2019
Google Ideal Image
Annalise is a wonderful nurse. She is professional, patient, and skilled. She does a great job preparing me for what's to come, she explains the procedure, and tells me what signs (if any) to report.
Google
5.0/5
Dec 3, 2019
Google Ideal Image
Absolutely amazing. The staff my concerns to heart and very gentle understanding and patient with. The receptionist knew who I was without me having to tell her my name. That best customer service ever. I will definitely come back to your company for more services in the future.
Google
5.0/5
Nov 28, 2019
Google Ideal Image
Staff were incredibly friendly and knowledgeable. They introduced themselves and answered all questions I had. My fears were instantly relieved with such professionalism.
Google
5.0/5
Nov 25, 2019
Google Ideal Image
I loved everything about it they always did their best to make me feel comfortable very happy with the results of my treatment and always a pleasure to come into the office
Google
5.0/5
Nov 25, 2019
Google Ideal Image
Very pleased with results as we go along. Staff is amazing and works well in adjusting to my individual needs and progress. Looking fwd to my final results. Just hope they last
Google
5.0/5
Nov 20, 2019
Google Ideal Image
I am so happy that I don’t have to spend 30 mins in my 10x mirror every other night plucking hair now. I wish I had done this years ago.
Google
5.0/5
Nov 15, 2019
Google Ideal Image
I think ideal image is the best . i would recommend them for anyone who needed anything done to their face or anything else they wanted done. Thanks Ideal Image for everything. Alicia Albashayreh
Google
5.0/5
Nov 13, 2019
Google Ideal Image
It was wonderful. Everyone is super friendly. The only thing is I think they need more people working there so appointments don't have to be so far out. But other than that I totally recommend!!!
Google
5.0/5
Nov 12, 2019
Google Ideal Image
Super happy with the results I received on 11/8! Shannon and makayla were amazing! They definitely were looking out for my best interest to get the best results! EVERYONE was so nice! Can’t wait to return
Google
5.0/5
Nov 8, 2019
Google Ideal Image
I came in today for a free consultation. Shannon was great. She thoroughly provided me with all the information I needed to make a decision on the services I wanted. All of the other staff members were exceptionally professional and made me feel like I had been going there for years. And to make a great experience even better, they were able to perform services the same day. I am waiting now. So excited!!!
Google
5.0/5
Nov 5, 2019
Google Ideal Image
very nice and professional
Google
5.0/5
Nov 4, 2019
Google Ideal Image
I love all the women at II. Everyone is so friendly and I get all my questions answered. "T" and Anna Lisa are the absolute best!
Google
5.0/5
Nov 1, 2019
Google Ideal Image
Always great.. awesome... easy and quick
Google
4.0/5
Oct 10, 2019
Google Ideal Image
Very friendly and helpful staff. They worked hard to accommodate date me.
Google
5.0/5
Oct 8, 2019
Google Ideal Image
I’d recommend Ideal Image laser hair removal services to anyone who has issues with stubborn hair! The results are amazing. Customer care is out of this world! Everyone is so sweet and caring.
Google
5.0/5
Oct 5, 2019
Google Ideal Image
Wonderful service!! Analise is an amazing nurse that provided service to my son. She has amazing patience and takes the time to really care for her clients. She is exceptionally patient with people who are differently abled and allows enough time for these appointments She is wonderful and she makes an unpleasant procedure bareable. The staff is professional and courteous at the front desk also.
Google
1.0/5
Sep 25, 2019
Google Ideal Image
Please stop harassing me, I signed up for a consultation 3 years ago and told the lady I was not interested after seeing reviews and every since I've gotten emails, calls, letters, etc
Google
2.0/5
Sep 23, 2019
Google Ideal Image
I DONT RECOMMEND IDEAL IMAGE. I completed laser hair removal 1/19, and the hair is back like it never left. Dark long hairs. $2500 spent and they just want me to continue to pay $80 for a touch up. Then they want to argue its laser reduction not removal. Don’t waste your time or money
Google
5.0/5
Sep 21, 2019
Google Ideal Image
After visiting other area med spas, I discovered Ideal image. The staff is very professional and they have specials for services.
Google
5.0/5
Jul 23, 2019
Google Ideal Image
Best prices locally for Wrinkle Reducers, friendliest staff, clean, professional environment and amazing results! What more could you ask for? Go ahead...we're worth it! Enjoy the results!
Google
1.0/5
Jul 6, 2019
Google Ideal Image
Please save your time and money. I got cool sculpting from here. They assured me that me skin had a lot of elasticity and that the procedure would be good for me. I am fit just had a small stomach pouch I wanted to get rid of that was hard working off at the gym. When talking to the employees prior to my procedure I expressed that I was nervous that the service may not work for the outcome I was looking forward to. They said well don’t be nervous, not “yes you will see results” or “ you have nothing to worry about you are going to be satisfied. When I came back for my before and after pictures they were the same! They did not seemed surprised either. I spend A LOT of money. I would have been better off getting lipo! Please save your coins!!!!
Google
5.0/5
Jul 1, 2019
Google Ideal Image
Lisa did my lips on Friday and i'm super impressed. This was my third time with you guys and she by far surpassed my expectations and got the shape perfect. I'm so glad she took the time to understand what i wanted, and she made it happen! Thanks Lisa 🙂 this is the best they're ever looked
Google
1.0/5
Jun 6, 2019
Google Ideal Image
I DONT RECOMMEND IDEAL IMAGE. I am 5 months post laser hair removal and the hair is back like it never left. $2500 spent and they just want me to continue to pay $80 for a touch up every 2 months which is $480 a year. Don’t waste your time or money
Google
5.0/5
May 26, 2019
Google Ideal Image
The staff was very friendly, my appointment was on time, and they got me in very quickly.
Google
5.0/5
May 24, 2019
Google Ideal Image
The women are so nice and each time they make sure I'm okay and ready to go! Appointments are easy and if I need to reschedule, its very simple. Thanks for everything!
Google
5.0/5
May 23, 2019
Google Ideal Image
These ladies have changed my life and my confidence. They have lasers for darker skinned coarser haired females. Never have to shave again. Thank you so much. I love you guys.
Google
5.0/5
May 7, 2019
Google Ideal Image
Everyone was very friendly. All the ladies knew what they were doing. They answered all my questions and explained what all the procedures were in laymen's terms. They did a break down of procedures, pricing and even found rebates. Wonderful experience.
Google
5.0/5
May 6, 2019
Google Ideal Image
Everyone from the front desk greeting, consultation, and the actual procedure was an absolute pleasure. All of my concerns were addressed and I felt at ease. A day later, my nurse called to check in on me and see how I was feeling. At my follow up appointment, I know I was amazed at my results but the front desk staff and my nurse were genuinely just as happy for me and my results. I will certainly be back and o have already had so many compliments, I will send them all to Ideal Image in Greensboro!
Google
5.0/5
May 3, 2019
Google Ideal Image
Very professional and courteous
Google
5.0/5
May 3, 2019
Google Ideal Image
Recently went in for a consultation, and couldn't be more happy with the staff. I was greeted at the front desk, and seen by a staff member with minimal wait time. My consultant was very informative, helpful, and friendly. I was mostly there for information, and they couldn't have been nicer and were not in the least bit pushy. Thank you!
Google
5.0/5
May 3, 2019
Google Ideal Image
Nothing but wonderful things to say about Ideal Image Greensboro! Caring, professional staff who took the time to really listen to me and tailor a plan to meet my specific requests... Prompt responses to any questions or concerns I had... Great follow up. Highly recommend!!
Google
5.0/5
May 3, 2019
Google Ideal Image
Went in for Botox in March and I am so pleased with the results! The staff is so friendly and professional! I will definitely be back!!
Google
5.0/5
May 3, 2019
Google Ideal Image
The Ideal Image staff in Greensboro, NC is extremley professional, friendly and knowledgeable of the services provided. After each treatment I was beyond pleased with my reduction. I am more confident than ever and I would definitely reccomend Ideal Image to those interested.
Google
5.0/5
May 3, 2019
Google Ideal Image
Very professional service, great staff. The laser hurts!
Google
1.0/5
Apr 16, 2019
Google Ideal Image
This place is allegedly racist. Every review I read has had a response from the owner but one from an African American woman who has spent thousands at this place and received unsatisfied Results. Cool sculpting here is a no go. When the owner comments they leave different numbers for each reviewer to contact them at in order to address their issues. Be careful with wasting your money here
Google
5.0/5
Apr 13, 2019
Google Ideal Image
I have been going to ideal image for over a year and have received multiple laser hair treatments with their staff. All of the nursing staff Carley Jade, Lisa, and Analise that I worked with have been sweet attentive and friendly. My results so far have been ideal and I recommend them to friends and family. I look forward to coming to see the ladies here at ideal image as they always make me feel good when I’m there.
Google
5.0/5
Apr 4, 2019
Google Ideal Image
I have been a client for a few years and I have loved the service and the professionalism at this location. I have had procedures done at other companies and was dissatisfied, which led me to Ideal Image, Greensboro. They were very responsive and interactive to my concerns and really spent time understanding my needs. My results are amazing, I look natural and rested, and that is my desired result. I have recently decided on additional services, and consulted with Jade Buchanan. We spent a long time discussing my plan. I’m very pleased and will continue to be a long term client!
Google
1.0/5
Apr 3, 2019
Google Ideal Image
Before I tell my little story I will just let people reading this know, I would steer totally clear of ideal image unless you just have an affinity for throwing away money. This company is about making their money over customer service, over patient satisfaction, and over making sure their treatments are actually effective. Ok.. So me and my wife had a couple services done at ideal image... We both had a couple sessions of dysport, and later Botox. The nursing staff was nice and easy to deal with and seemed competent. The issue we ran into was that while the dysport worked well, or at least as advertised, the Botox worked ok once. The last time we went for Botox it worked very little and after 6-7 weeks not at all. My wife, who has also bought laser hair removal treatments, had the same issue. After the Botox fail my wife went to Ideal Image for her next laser treatment and voiced her displeasure to the staff. She made it very clear that our Botox, that cost $1,000, was completely ineffective. After all of her complaints she received a “sorry”, and nothing further. What’s more frustrating is that we only purchased the Botox over the dysport because the staff talked us into the great sale price on Botox. (Which I’m learning from other providers that ideal image is just uninflating some of their incredibly inflated prices). I would recommend anyone seeking services offered by ideal image to shop around. Ideal image is the most expensive practice I have seen, and with those super high prices they still didn’t offer us anything for the ineffective treatments. OH, and bonus, I went back for my two week check and needed more Botox, and they still charged me even though it was their fault this wasn’t effective.
Google
5.0/5
Feb 21, 2019
Google Ideal Image
Great staff and extremely happy with the results!
Google
5.0/5
Jan 6, 2019
Google Ideal Image
Staff was always nice and helpful to me.
Google
2.0/5
Nov 30, 2018
Google Ideal Image
As far as the Botox experience goes, I loved it. However, the cool-sculpting treatment was a little disappointing. During the interview, the representative tells you that weight gain can influence the results. Therefore, I made it a point to maintain my treatment weight before and after. I exercise regularly and lift weights. I am not overweight and lose weight easily. I have been the same weight for many years. I just wanted to flatten my stomach a little more so that my form-fitting dresses lay a little nicer. My initial purchase over $3,500 worth of treatments. I had my flanks done and belly. As stated earlier, I made sure to maintain my weight. I followed all the rules with using the belly restraining device that I received after treatment. One disappointing experience I had was with communication. My treatments were divided into two sessions. My flanks were done first, and an appointment was made for my belly. I received the follow-up call after the flank’s procedure but after the belly procedure, I did not receive a follow-up call. Thank goodness I did not have a negative reaction to the belly procedure because no one called to check on me. The next time I heard from the staff was three months later to confirm my follow-up appointment. At the follow-up, unfortunately, I saw no difference in the flanks in the before and after photos. I did see a minimal amount of change in the belly area. I was told that one more treatment may get me the results I am looking for in the belly area. So, I purchased another unit. I did not receive my receipt for the payment I made for the next treatment. I called but am still waiting to hear from the representative that handles this process. If the question is, "Was the procedure worth the cost?" My response would be, " The Botox was great. The Cool-Sculpting lacked luster." I will complete this last treatment, but I will not make another purchase. I am thankful that I have good genes and can maintain my weight. Moving forward, I will stick with a healthy diet and continued exercise. I would NOT recommend the Cool-Sculpting to others. I feel that the results are too unpredictable even for the most physically fit individual. I recommend that the creators of this process needs to continue perfecting this product to ensure better results.
Google
5.0/5
Aug 24, 2018
Google Ideal Image
I drive an hour just to see Carley Tatum for my facial laser treatments! She is amazing, sweet, and doesn’t miss a single hair! She takes her time to make sure i’m 100% happy. The Greensboro staff is super friendly and helpful as well!
Google
1.0/5
Aug 2, 2018
Google Ideal Image
Wow I was considering this place but the reviews done ran me all the way off lol
Google
5.0/5
Jul 28, 2018
Google Ideal Image
Google
5.0/5
Jul 20, 2018
Google Ideal Image
My first experience with the laser. For a person not familiar with it, it can be a traumatic experience. I went from a delightful first appointment to a second not so great one. I answered a review survey and customer service called to get details on my issues. It was nothing severe, but definitely nothing I wanted to have repeated. The customer service rep was understanding. Quality and Empathy are huge for me. They can't take away the pain from the zaps, but they can take their time to see if I'm doing ok. People have different techniques. This business has been very professional, ladies at the front are always very courteous and helpful. The five stars are for JADE, she is QUALITY. She takes the time to make sure my experience is the best it can be.
Google
5.0/5
Jul 14, 2018
Google Ideal Image
I have had nothing but great experiences here. The work that's been done so far, I'm extatic with the outcome! The staff has been nothing but nice and helpful. They always do my laser hair removal treatment at my pace, taking little breaks when I need them (cause it does hurt...but totally worth it!) They ask before each treatment how did my skin recover from the last one, did I get any extra sun, and was I okay with the intensity of the laser. I never wait long for my appointment, maybe 5 mins max after I arrive. There is one thing that I didn't like and at first seemed sketchy, was making the appointment for the consultation and the consultation itself . Wasn't a fan of the video chat part to be approved for treatments, or the 800 # customer service people (they are not rude, but they try to connect with you and it just seems fake and rehearsed) . But other than that I'm happy, and glad I decided to move forward with this. Just FYI: I am not an employee there, not sure where the bad reviews are coming from, but this was my experience.
Google
1.0/5
Jun 28, 2018
Google Ideal Image
Response to owner (edited): no I will not consider. But I think YOU should consider some business advice and implement some type of new, effective approach to your customer service skills and techniques, or the lack thereof... Original Message: It appears that anyone giving good reviews are employees of this dreadful place. I was considering tattoo removal here, but after seeing all these bad reviews, never mind.
Google
1.0/5
Jun 28, 2018
Google Ideal Image
So many bad ratings lol. Come on guys, everybody on the count of three let's all laugh at this horrid sh** shack.... AHAHAHA HA!!!! 😂 😂 😂 😂 I'd rather be a hairy monster yeti than to step foot in this place.. No one should consider lol. I'm from Florida and I must say the customer service for the most part is horrible in North Carolina. Florida has way more tourists, so they're much better at customer service. So many of these shady scam businesses like this one up here have employees who are so careless, sensitive, unprofessional, unskilled, and have attitude problems. Ridiculous. Places like Florida, Cali, New York, etc that's modern (and not old fashioned, backwards and boring like North Carolina) are used to diverse tourism and are not intimidated by high volume and do not mind seriously bending over backwards to cater to the customers. No wonder you all do so much advertising on the local radio station... Seems so desperate and thirsty. Not a good look. Kinda seems like a ratchet hole in the wall with a bunch of kids running it. I'll definitely be looking into The Laser Institute of North Carolina in Greensboro instead... I've never seen a business with so many low ratings until I moved up here. Everyone hates going to your business, how do you really feel about that?? Like.. Your ratings are so bad... Lol.. Dang yo.. The 1 star bar is so wide 😂 jeez.. That's sad but I am trying so hard not to laugh. But how could y'all just ignore that and still have any level of pride in your business??? Y'all might as well just pack up and give it up for real .. Like I'd be embarrassed to even work there and collect a darn check every week.. A couple people were nice enough to put 3 three stars because they felt bad for this joint... I just looked at the pics on this review page.. There's a business right next door to unIdeal Image it says RESENT. No surprise because everyone resents this place... Even the business next-door hates being next to this place.
Google
1.0/5
Jun 15, 2018
Google Ideal Image
Wow I really should've read the reviews before scheduling my consultation. First of all, I've never seen such an unprofessional staff in my life. I was there early, the receptionist was behind closed doors in a room and the lady that was supposed to do my consultation was 10 minutes late walking in the door. She didn't say hello and she just went and hid in a room and I waited another 10 minutes for her before I decided to leave. These people don't care about customer service and you can tell they hate their jobs so they won't do a good job. Never ever will I go here or recommend this place to anyone.
Google
5.0/5
Jun 11, 2018
Google Ideal Image
I’m currently in love with my experience so far. Massive reduction of treated areas and friendly service.
Google
1.0/5
Apr 24, 2018
Google Ideal Image
I do not like them if i could give no stars they. Dont say any thing about a contract. So i do not have a conract.i canceled because i dont want the suction to damage my thyroid.she says you cant cancel you have a contract.you dont tell me i have a contract you tell me financing. You did not tell me contract so so we do not have a contract piriod!i will take them to court.and turn them in to every ine under the sun. They dont know who they are talking to.
Facebook
5.0/5
Jan 4, 2018
Facebook Ideal Image
I love the staff at Ideal Image - everyone is so polite and attentive to your questions and needs - and I love the results I'm getting!
Google
1.0/5
Jan 2, 2018
Google Ideal Image
I got juvederm right before thanksgiving in my lips. It lasted a month... literally. My results are right back to where they were before the injection. I do not recommend them at all.
Google
1.0/5
Oct 16, 2017
Google Ideal Image
If I could give Zero stars I would. This is the Worst Place to go to for anything laser related!!! They burned my face 4x in one session and told me oh well it was your skin??? That is utterly ridiculous I've had laser hair removal done in the past never ever was I burned!! My burns were so severe a Year later it looks like someone cut my face with a knife. The reception staff is very rude they were more concerned about my review on social media than my injury and requests for treatment. This place has caused me severe anxiety and stress. The burns were on my face now marks and dents are where the burns use to be and they have said nothing have done nothing and the one that burned me said and I Quote "Well what do you want me to do now, I'm not a dermatologist" after she saw the burns she caused to my face. I Hate this place it has the appearance of a practicing facility, However their Moral and Ethical business values are Non Existent. They don't value the consumer they only value the sale the get!! I Hate what this place has done to me!!! I Would Not suggest this place to anyone!! I have to fight to get my over a $1,000 payment back plus the payment I made the day she burned me. Also I actually spoke with the GM who lied to me and gave me the run around about Everything she lied, she avoided my calls and she Never followed through with any help she claimed she was going provide!! I will continue to pursue my options regarding this matter and I have many to choose from. I was not the first victim of theirs but I can help to stop more people from becoming unfairly treated and Injured when they decide to do business with Ideal Image.
Google
1.0/5
Sep 27, 2016
Google Ideal Image
This Place is a Joke!
Google
1.0/5
Sep 27, 2016
Google Ideal Image
This place is a joke. Nothing is done by trained Doctors. If they mess up, no big deal. They get fired and someone else gets hired. They train on each other. Go to a professional place where a true doctor that actually went to school will do your procedure. On top of that they are overpriced
Google
5.0/5
Apr 11, 2016
Google Ideal Image
I don't know why everyone is putting bad reviews about Ideal Image in Greensboro because the staff has always been very nice. I am always greeted by name and asked if I want anything to drink while I wait. I have never waited for more than 15 minutes here and I have been coming here for over a year now. I think the staff is wonderful and the payments are not bad. It is expensive for laser hair removal so if you are looking for cheap laser hair removal then do not get it. If you're looking for reasonable prices for what you're having done then this is the place for you.
Google
1.0/5
Nov 19, 2015
Google Ideal Image
Terrible service. hair removal is EXPENSIVE and NOT USEFUL. Staffs are rude. I hate this place. I wish I can get my money back and never need to come back to this place.
Google
5.0/5
Aug 24, 2013
Google Ideal Image
I would first like to thank the entire staff at ideal image the Greensboro location. Everyone was extremely nice, hospitable and comforting. These negative reviews have got to be out dated because this is no longer accurate in describing the Greensboro location. If you are looking for cheap hair removal this is not going to make you happy, but do what I did. Do one area at a time. Make your down payment and your small monthly payment. Only do what you can afford. They have specials for guests that have been seen before and perhaps you can get a reduced price for another area you are interested in. I can only say and express really good things from this establishment. You will not be disappointed. Make your free consultation and see.