Cincinnati (West Chester)

4.4 /5
1,567 surveys
7625 Voice of America Centre Drive
Suite 41
West Chester, Ohio 45069
513-360-6686

CURRENT PROMOTIONS

STORE HOURS

Sun CLOSED-CLOSED
Mon 9:00am -6:00pm
Tue9:00am -8:00pm
Wed8:00am-8:00pm
Thu 8:00am-8:00pm
Fri 8:00am-6:00pm
Sat8:00am-5:00pm

All of us at Ideal Image are proud to make West Chester, OH the home of one of our newest medical spas, and the first name in laser hair removal around the West Chester Ohio area. Our clients come from all over the Cincinnati area, for services from CoolSculpting, to Ultherapy, Botox, laser hair removal, and more. The state of the art West Chester facility uses advanced laser hair removal lasers, Ultherapy machines, CoolSculpting devices, cosmetic and techniques to get you the results you want. Comfort and safety are our top priorities. Our highly trained healthcare professionals specialize in cosmetic medical procedures and are standing by to answer all of your questions.

If you live in the Cincinnati area and have been considering laser hair removal as a method of getting rid of unwanted hair, take a look inside Ideal Image and watch what our clients are saying about us.

4.3/5
4.3 /5
96 Reviews

Google
5.0/5
Feb 16, 2020
Google Ideal Image
AMAZING!
Google
5.0/5
Feb 16, 2020
Google Ideal Image
Everyone has been very professional and you can tell they truly care that you are happy. I had questions about billing and the manager wasn’t there that day but they told me she would give me a call back, which she called me back 20 minutes later! Loved it!
Google
1.0/5
Feb 12, 2020
Google Ideal Image
Great experience with the nurse, she was very informative, patient & outgoing. BUT I had made the appointment because I received an email for buy 1 get 1 free BBL. When I was taken into the office for a quote, it made me feel like I was buying a car...which is one of the most dreaded experiences besides going to the gynecologist. I was then told I can only purchase a package of 5. Ridiculous! You should ALWAYS give your clients a choice of paying as you go OR purchasing a package. Not everyone can plunk down $1,500.00 nor does everyone want to open a credit card that dings their credit. I work in the beauty biz and I’m very disappointed in the high pressure sales and the unwillingness to allow clients to purchase the treatments according to their budget. It’s such a shame because I was truly looking forward to having the treatments & was ready to prepay for one treatment & book right there on the spot.
Google
5.0/5
Feb 12, 2020
Google Ideal Image
I personally have not been in here for treatment l, but I came in with my wife for her free consultation. I was very skeptical about this whole process but I respected how honest they were. Instead of telling her to get all the areas they were honest and said they would start with one area because she would get better results. That right there sold me on this place! My wife is now on her third treatment and we love the results. Getting ready to start a new area! We tell everyone that they need to go here!
Google
5.0/5
Feb 11, 2020
Google Ideal Image
Great experience. Everyone I came in contact with was friendly, knowledgeable and helpful. I would definitely recommend them!!
Google
5.0/5
Feb 5, 2020
Google Ideal Image
Everyone was very friendly and informative! They made me feel welcome and confident in their knowledge.
Google
4.0/5
Feb 4, 2020
Google Ideal Image
People were very nice and professtional
Google
5.0/5
Feb 4, 2020
Google Ideal Image
I will definitely recommend Ideal Image to others. I am grateful that they were honest in helping to verify and address my concerns and that they did not take advantage of me and charge me for services that were not needed.
Google
1.0/5
Jan 21, 2020
Google Ideal Image
There is no difference after the service. No change, nothing???? Am I wasting my money?
Google
5.0/5
Jan 15, 2020
Google Ideal Image
Lauren was amazing. She is fantastic, she explain EVER RY THING, before she performed it. It was my first time and I couldn't have asked for a better experience then I had today. WOW!
Google
1.0/5
Jan 14, 2020
Google Ideal Image
While the workers were very friendly and made the experience easy and relaxed, I am extremely disappointed in my results. The entire time I was treating I constantly had coarse hair regrowth and was told at every session that if I needed it I would get additional treatments. On my last appointment I discussed this with my technician and was told I wouldn't need additional treatments and if I ended up needing them I would have to pay for each session. I have A LOT of regrowth in both areas I treated and here I am making payments on a $4000 loan. I am extremely unhappy with my results and can't believe I owe this much money when I got my treatments at a "60% discount.
Google
4.0/5
Jan 8, 2020
Google Ideal Image
I love the difference this has made in my life. I am less self conscious of the hair on my face because it’s virtually nonexistent. The staff is wonderful and very knowledgeable.
Google
5.0/5
Jan 6, 2020
Google Ideal Image
Everyone was amazing! I was really nervous. The person doing my treatment took great care and talked me through the procedure.
Google
5.0/5
Jan 6, 2020
Google Ideal Image
I have always had a wonderful experience here
Google
5.0/5
Jan 3, 2020
Google Ideal Image
Nice providers, patient, and welcoming.
Google
4.0/5
Dec 31, 2019
Google Ideal Image
My experience has been good. So far I am happy with the results.
Google
5.0/5
Dec 11, 2019
Google Ideal Image
I’m super happy with my Julie Purcell. And of course, everybody is being extremely nice. Starting with the registration ladies! But Julie is just amazing!
Google
5.0/5
Dec 10, 2019
Google Ideal Image
Amy is amazing - quick and efficient. Ideal Image explains everything thoroughly and makes sure you have no concerns at any time.
Google
1.0/5
Dec 10, 2019
Google Ideal Image
I filled out the survey and was called by a rep. I went in for a consult and decided to wait. After thinking about it, I went back on to the survey so I would receive another call. I wanted to take advantage of cyber Monday pricing. The lady told me that the BBL for my areas would be $1250 with 40% off. She said it would be around $600+.i ask if I could pay then and she said to go to the store the following day and pay. When I got to the store to pay the price wasn’t honored. The manager was brought in and proceeded to tell me that “it’s not that we think you are lying, but that’s not the price so not sure why she would have given that to you” I explained I was certainly not lying and they said they would pull the phone call and listen and call me back. I waited for at least three days. I was reaching out meanwhile only to find out the recording of the call was “ missing”! I was given new pricing and told that “the person answering the phone doesn’t give out pricing so she wouldn’t have even known what to say”! I once again explained “well I am not lying or making this up, she most certainly did tell me this and if you pull the call thats magically missing you will hear her.” She said she would refer to management about this and get back to me. I received an estimate meanwhile that wasn’t for what we had previously discussed. I also received a contract with something different than discussed. When we finally worked that out and I decided to pay the “higher” price even though I was reluctant since I was mislead, I was told that management would for sure reach out to me because she was so sorry for everything that had happened. No one has reached out to me. I have to go into this location for my treatment and I am a little worried. Nothing has gone as stated so far and I am worried. I wasn’t trying to get something for less, I was trying to get what was quoted to me. You shouldn’t have people calling prospective clients and telling them things If you can’t honor it. I hope I haven’t done the wrong thing in even booking with this company. I normally go to a cosmetic surgeon for all my work. Much better customer service skills. Much more professional. They at least stand by their word. Should have stayed with what I felt good with and not try something closer and new and so fickle with info.
Google
5.0/5
Nov 26, 2019
Google Ideal Image
everyone is so friendly and professional. they genuinely care about how i feel and want me to receive the best treatment possible.
Google
5.0/5
Nov 23, 2019
Google Ideal Image
Every treatment has been excellent. The front desk staff have been very attentive to everything I might need and the technicians have been very good about seeing how I’m doing and asking if I need a break within the treatments.
Google
5.0/5
Nov 22, 2019
Google Ideal Image
I always get great results from my treatment and the staff is very professional and kind.
Google
5.0/5
Nov 21, 2019
Google Ideal Image
No pain. Wonderful people. I had filler in my jaw lines. Very professional and results are great.
Google
4.0/5
Nov 21, 2019
Google Ideal Image
So far it has been a good experience
Google
4.0/5
Nov 20, 2019
Google Ideal Image
The nurse made me feel very comfortable and explained everything before and during treatment. Everyone here is very pleasant. I should have done this sooner for myself.
Google
5.0/5
Nov 19, 2019
Google Ideal Image
Overall experience was excellent
Google
5.0/5
Nov 18, 2019
Google Ideal Image
Staff was always so friendly and polite. They made sure I was greeted when I walked in and were always very professional and welcoming.
Google
5.0/5
Nov 18, 2019
Google Ideal Image
They were so polite and professional.
Google
5.0/5
Nov 16, 2019
Google Ideal Image
Always very nice and polite gets me in and out quickly and they take good care of me
Google
5.0/5
Nov 15, 2019
Google Ideal Image
always friendly, quick, and clean!
Google
5.0/5
Nov 15, 2019
Google Ideal Image
Every one is just fantasy
Google
5.0/5
Nov 15, 2019
Google Ideal Image
Excellent experience. From the front desk to the back end! I was actually impressed how it wasn’t a high pressure sales expected too!
Google
5.0/5
Nov 8, 2019
Google Ideal Image
It’s b en very good with great results.
Google
5.0/5
Nov 7, 2019
Google Ideal Image
Great customer service!
Google
1.0/5
Nov 6, 2019
Google Ideal Image
I had the Ultherapy six months ago with absolutely no effect, you cannot tell I had anything done, but it cost me about 1,600 dollar, every month I pay for this it makes me madder and madder. When i went in for my follow up they just shrugged their shoulders and admitted they could not tell any difference either.
Google
5.0/5
Nov 4, 2019
Google Ideal Image
I had laser hair removal several years ago and loved it. I ended up having polycystic ovarian syndrome at the time that was undiagnosed so some of the hair came back. I appreciated that there is a lifetime ability to have areas redone as I am now doing so. Also, I've added new areas. The staff is great, the hair removal is worth it. The whole facility is very nice and clean.
Google
1.0/5
Oct 14, 2019
Google Ideal Image
I’m so happy with the service and my results I love is amazing thank you
Google
5.0/5
Oct 10, 2019
Google Ideal Image
it was great!!!
Google
5.0/5
Sep 26, 2019
Google Ideal Image
Great experience. Nice atmosphere. pleasant staff
Google
1.0/5
Aug 28, 2019
Google Ideal Image
I was interested in laser hair removal services specifically I was looking for touch up options. I requested a quote, filled out an extensive questionnaire, discussed my needs with the staff. Finally was quoted a price that is ridiculously higher than all other providers of this service.I was told there are not customized plans or pricing for a customer like me who needs some whole body touch up treatments, minimal hair growth present. This was a waste of my time. Hope you will consider providing touch up services with fees that are congruent with the service provided.
Google
5.0/5
Aug 18, 2019
Google Ideal Image
Hands down some of the nicest people , I will 100 percent be going back and highly recommend to anyone ! Thanks for making me feel good and have a natural lip look!
Google
5.0/5
Aug 18, 2019
Google Ideal Image
What an amazing first experience! I had Juvaderm procedure for my lips. Not only are they amazing, but my confidence level just went way up! I’ve always been self conscious about my lips (or lack thereof). I was nervous to try, but the staff made me feel like family. They walked me through the entire procedure, coached me through it so my anxiety wasn’t too bad, and made me feel like a friend. I would highly recommend the service and the staff!!!
Google
5.0/5
Aug 16, 2019
Google Ideal Image
Elizabeth ( consultant) was extremely helpful and the nurse was very detailed. Everyone at the West Chester location was very friendly and answered all my questions and made me feel very comfortable> They were definitely not trying to sell me
Google
5.0/5
Aug 14, 2019
Google Ideal Image
Everyone at this location is so nice. I even had to switch my services to something different and they worked with me to figure out the best solution. I’m getting Laser Hair Removal and it has made such a huge improvement with my medical condition! (I get cysts from shaving my hair, and have had three surgeries in the past to get them removed) Ever since I started treatment, I almost never get them anymore! It’s still improving too! I just recently started getting and I have only gone four times. I highly recommend this place to anyone looking to improve their HS symptoms, or just if they want hair removal for cosmetic reasons! I’m very pleased with my results, and I’m not even finished yet.
Google
5.0/5
Jul 31, 2019
Google Ideal Image
GO SEE JULIEEEEE!!!!! She is seriously the BEST!!
Google
5.0/5
Jul 31, 2019
Google Ideal Image
Very good customer service and friendly people. Everything was explained in detail.
Google
4.0/5
Jul 19, 2019
Google Ideal Image
The atmosphere and the staff are very friendly and welcoming. They try their best to answer any questions I have/had. I decided to go for it and get the Brazilian laser hair removal. I absolutely love Sarah, she’s so professional and very knowledgeable and knows how to soothe the pain after the zap.
Google
5.0/5
Jul 18, 2019
Google Ideal Image
I got my free consultation today and I was very pleased with this place. The customer service is awesome. Angela at the front desk was super! Kathy Nott took great care of me. She gave me a very good deal. I can't wait until my first appointment!
Google
5.0/5
Jul 17, 2019
Google Ideal Image
Julie Purcell is an amazing Certified Nurse Practitioner at Ideal! I love her! I always wait and schedule with her only! She is attentive and makes sure you are fully informed of each procedure. She listens to your needs and always makes sure you are comfortable as possible! I have done laser hair removal, fillers, and Ultherapy all with her. If you go, ask for Julie! You won’t be disappointed!
Google
5.0/5
Jul 13, 2019
Google Ideal Image
Julie is amazing provider. I have been doing laser hair treatment with her since 2017. She is very Caring and vibrant.
Google
5.0/5
Jun 26, 2019
Google Ideal Image
I love this location the staff are very friendly. The nurse practitioner Julie helped me and she was awesome! Highly recommended!
Google
5.0/5
Jun 20, 2019
Google Ideal Image
Everyone was helpful and very friendly. Made my experience less stressful.
Google
5.0/5
Jun 18, 2019
Google Ideal Image
I love the way my skin is looking smoother and more even in tone. The facility was clean and the front desk staff was very friendly. I love that they only use nurse practitioners because I feel that I can trust the people doing to treatments. Veronica was very thorough during my skin treatment. I'm so glad I decided to take this step for myself.
Google
5.0/5
May 28, 2019
Google Ideal Image
The staff was very friendly, and took their time to explain how this process works.
Google
5.0/5
May 9, 2019
Google Ideal Image
I love veronica!!
Facebook
1.0/5
Apr 29, 2019
Facebook Ideal Image
The facility and staff are amazing but the the procedure hurt so bad, I was so bably bruised for days and in so much pain for a couple of days after that I wouldn't wish it on anyone. I have not noticed any change and it will be 5 weeks this Thursday. I will not have the 2nd round done as I feel like I have wasted $5400.00 having 1 round done. I am really unsatisfied but again, I think the staff is really awesome!
Google
5.0/5
Apr 20, 2019
Google Ideal Image
Coming here was one of the best decisions I’ve ever made. The people here are great. But hands down my favorite is Lauren. She’s really gentle and clearly loves what she does. Highly recommend ideal image.
Google
5.0/5
Apr 12, 2019
Google Ideal Image
I had the BBL treatment which went well - not painless but tolerable. Knowledgeable and friendly staff. Very accommodating (thank you for waiting on me after being late due to traffic). Would definitely recommend. Thank you.
Google
3.0/5
Mar 13, 2019
Google Ideal Image
Was just there yesterday afternoon, too early to give my true thinking about anything other than it hurt during process.
Google
5.0/5
Feb 24, 2019
Google Ideal Image
Amazing! Everything about this place is amazing! The staff is so sweet and extremely friendly! I came in for lip fillers and it was the best first time experience anyone could have ever have. I felt at ease and comfortable during the entire procedure, and the results are just as amazing. Very clean office too! So happy with my experience that I will 100% be back! Thank you Ideal Image!!!!
Google
5.0/5
Feb 21, 2019
Google Ideal Image
Wow. Just wow. This place is great. All the employees are fantastic. Julie was my NP and she did a beautiful job. My lips look so plump and gorgeous. Definitely recommend this place for fillers. I’ve never had them before and now I am so totally addicted.
Google
5.0/5
Feb 20, 2019
Google Ideal Image
Staff is very friendly and inviting, Providers are knowledgeable, professional, and really make you feel comfortable! I had a great experience here and would recommend it to anyone!
Google
5.0/5
Feb 16, 2019
Google Ideal Image
The front desk ladies are extremely friendly and welcoming when you walk in. Julie P makes the experience super comfortable and fun! She’s the best ever!!! I love this place!
Google
5.0/5
Feb 11, 2019
Google Ideal Image
I have had two different services at Ideal Image and love my results. As soon as I walked through the doors everyone was friendly and welcoming. Julie, the nurse practitioner that did my treatments, was very informative and awesome. I will be a guest for life.
Google
5.0/5
Feb 3, 2019
Google Ideal Image
I will say I was very hesitant about choosing ideal image at first, because they are more expensive then other places than I’ve seen on Groupon. I decided to go with them despite the cost, because I loved that the treatment was administered by a nurse practitioner, vs an esthetician. Not that esthetician’s don’t know what they are talking about, but they don’t understand the human body, side effects, contraindications, and reactions the way someone with an extensive medical background does. I have friends that have gotten burnt pretty bad by the laser because their aesthetician told them it “should be ok” to get treatment after about 5 or 6 weeks of sun exposer. The NP that’s been treating me on the other hand, knows that with my skin type, and the amount of time that it takes for the melanin in my skin to return to its normal shade, that I should postpone my treatment to about 10 weeks after exposer. On top of that, I have seen AMAZING results so far. I just had my fourth treatment like 3 days ago, but by treatment #3, I have seen a HUGE difference in my hair growth. I’ve probably already lost Atleast 50% of my hair or more, so I’m ahead of schedule! I bought my hair removal package at a time when they offered free Botox as well. I loved my results and they lasted a good 3-4 months. So far I’ve really liked my experience here, and excited to see the end result!
Google
5.0/5
Feb 2, 2019
Google Ideal Image
Amazing and friendly staff. Very pleased with my treatment and results. Highly recommend.
Google
5.0/5
Jan 31, 2019
Google Ideal Image
Customer service is awesome, they are extremely helpful and patient when making appointments, always very polite and professional, and go above and beyond during services… I always feel comfortable and cared for which leaves me feeling really pampered despite the medical natire of these services. All these women feel like family to me! I’ve had several treatments here and have always been very pleased with my results. I have been a customer for about two years and I will continue to be one for the rest of my life! I would highly recommend this location to anyone.
Google
5.0/5
Jan 29, 2019
Google Ideal Image
The staff is very knowledgeable in regards to all specific services! very friendly and atmosphere is so comfortable. Super happy!
Google
5.0/5
Jan 28, 2019
Google Ideal Image
Wonderful experience! Everyone is so professional and answered any questions I had. It was amazing how well my procedure turned out.... I will definitely be going back!
Google
5.0/5
Jan 28, 2019
Google Ideal Image
Great experience. Wonderful staff. My results were better than I ever dreamed. Thanks for the pampering!
Google
5.0/5
Jan 28, 2019
Google Ideal Image
Amazing staff. Amazing results. Definitely going again!
Google
5.0/5
Dec 13, 2018
Google Ideal Image
Really Impressive Facility. In and Out Same Day!!!
Google
5.0/5
Nov 18, 2018
Google Ideal Image
They are so professional and courteous here. I have been going for about a year and I have nothing but good things to say. I love my results too!
Facebook
5.0/5
Nov 6, 2018
Facebook Ideal Image
I have wanted LHR for my upper lip ever since I was 13. I finally bit the bullet and I’m so glad that I chose Ideal Image to do this life changing procedure for me. As someone who works in a hospital as an interventional radiographer, I wanted a professional and ultimately a medical AND spa like experience. Ideal image was able to flawlessly do both. My consultant Lisa was wonderful and allowed me time to think before I made my decision which I greatly appreciated. For my first visit I had Veronica who was wonderful and talked me through everything and answered all questions that I had for her. I have a very busy schedule and the front desk ladies are so accommodating and willing to help me schedule my appointments so that they work with my hectic life. I can’t recommend Ideal Image enough!
Facebook
1.0/5
Oct 2, 2018
Facebook Ideal Image
Ideal image did not review my health history prior to me opening a credit account and scheduling an appointment for treatment . I showed up for my appointment, was walked to a treatment room and was told that my procedure couldn’t be done due to my medical history. I understand as a health care provider that standards are important however, a complete review of my history should have been looked at when I filled it out 3 weeks ago. If that would have happened, I wouldn’t have opened a credit line or scheduled an appointment. Very disappointed and will not refer any of my friends, family or patients here.
Google
5.0/5
Sep 14, 2018
Google Ideal Image
Highly recommend using ideal image. Staff is very friendly and want to make sure your taken care of. Always offering me a drink when I walk in the door and when I leave. I’ve only gone for two visits of lazar hair removal and can already tell a huge difference! I’m super excited to not have to worry if I’ve shaved when wearing a bathing suit!
Google
1.0/5
Sep 10, 2018
Google Ideal Image
Wouldn't give me a price over the phone, so I obliged and went in for my free consultation. Wanted to price out a few areas, and got the quotes before a provider actually even came in to examine me!!!!! So much for their pricing being "individualized". I know a friend that had 3 areas done for only about 400 more than what they wanted for my 1. Also would guess that i could negotiate the price, based on some of the "options" they were telling me, and I just don't think that's good business. Give me the real price the first time and don't tell me you can just drop a few hundred dollars for one reason or another. I know people that have been happy with their results, but I'm just not willing to play their games.
Google
5.0/5
Jul 19, 2018
Google Ideal Image
The employees here are great friendly like they're your best friends the beauty bash day was a great idea I hope you have more of these in the future
Google
5.0/5
Jul 17, 2018
Google Ideal Image
I LOVE THIS PLACE!!!!!!!!!!!!!!!!! I have been going here for over a year to get my Botox. MARY is the best at what she does she really has the education and takes the time to really study the structure of the face to make sure you have the best results. The girls up front are so phenomenal and personable. This place really makes you feel like family. Thank you ideal image WEST CHESTER!!!!
Google
5.0/5
Jun 29, 2018
Google Ideal Image
Im soooo OBSESSED with this place!!! Being transgender is already hard but the feeling you get when you walk in to a place that is literally helping to change your life and see big smiles is so amazing!!! Heather is the most amazing delightful person!!! The providers are the best!!! Definitely check them out and ill see you soon!<3
Google
5.0/5
Jun 27, 2018
Google Ideal Image
If you are looking for a super clean place and very nice and knowledgeable staff this is your place! Mary has a magical touch that you don’t even feel any pain while having laser treatment. They make me feel like family!!!!
Google
1.0/5
Jun 25, 2018
Google Ideal Image
They wanted $3,500 for underarm laser hair removal.
Google
5.0/5
Jun 20, 2018
Google Ideal Image
I almost never write a review, but I feel I need too with this company. Ideal Image in West Chester, OH is not only a great place to get all your medical spa procedures and services done, but it also has an amazing staff!!!! I never felt more comfortable knowing that I was in good hands with skilled and experienced nurse practitioners. The entire staff is so welcoming and professional. They always greet you with a smile and make sure that you are happy and satisfied with the services they provided before you leave. I especially love Heather, Mary, and Julie, just to name a few. Heather is amazing and very professional. She is also very easy too talk to and understanding. She is always happy and always has a smile on her face when she greets the customers. Ideal Image is lucky to have her and the rest of the staff on their team. Keep up the great work! I love this place and would recommend it to everyone I know. Brenda H.
Google
5.0/5
Jun 14, 2018
Google Ideal Image
I’ve been going to this location for Botox since 2016. Every time I walk through the door the girls are SO friendly and great me like a lifelong friend. Genuinely sweet girls up front, and always make me laugh and smile. The nursing staff that porform the services know what they’re doing. Experienced and professional. I always recommend Idea Image to my friends who ask about Botox. I’m not shy about it being a part of my skin care routine. Other reviewers complaining about the lack of price quotes over the phone must not realize that most offices doing medical treatments won’t quote over the phone. They need to see your concerns to customize your treatment. And Ideal does this for me at every visit so we can decide what’s best. They have actually talked me down from buying so many unit of Botox before. They give expert opinion on what will beat suit your needs. And, they will give you the lot number of the product they used on you if you’re questioning quality. So.... there is that also. Just busting any myths here. Go to Ideal. They are so wonderful. I can’t say enough good things about them.
Google
5.0/5
Jun 14, 2018
Google Ideal Image
Wonderful service!!!! The girls at the desk are a hoot, and some pleasant to speak to. And the nurses who provide the service are skilled and experienced.
Google
5.0/5
Jun 12, 2018
Google Ideal Image
My sister and I have had a great experience at Ideal Image thus far! The consultants here are super friendly and are experts in their field. We look forward to coming every appoinment.
Google
1.0/5
Mar 3, 2018
Google Ideal Image
Did Cool Sculpting and after $2800 it did nothing for me! If anything I feel like I’m carrying more weight in the areas! Would not recommend or waste money on this procedure there!
Google
1.0/5
Feb 24, 2018
Google Ideal Image
Bait and switch, they should have standard pricing to compare. They will only talk about price once your there and can be pressured. Not friendly. Not comfortable send my wife to a place that won’t share prices over the phone, just bad business these days.
Google
4.0/5
Apr 11, 2017
Google Ideal Image
Hello beautiful ppl so a week ago today I got cool sculpting done and believe it or not i can see results I'm so happy can't wait til the finally results, but I'm having a burning and itching sensation around my belly where I had my areas done have anyone else experience this ?
Google
1.0/5
Dec 7, 2016
Google Ideal Image
Awful! I made an appointment and came for Botox. Not only did the injections do absolutely nothing, it lasted less than week. After I contacted Ideal Image in West Chester and informed them that I believed they used old product as I've never had this happen, they informed me to come back in BUT I'd have to pay for another $350 worth of injections. This place is a JOKE and I've told all of my friends and spread the word on social media!
Google
5.0/5
Oct 16, 2016
Google Ideal Image
I've been going to ideal image in west Chester for laser hair removal. I'm so happy with my experience. The staff is so friendly and welcoming. I look forward to seeing them and speaking with them at each appointment! (In fact I'll be sad to miss them when I'm finished with my appointments!) the facility is very nice and clean. They only allow nurse practitioners to perform the treatments, and they're very thorough. They also are considerate during the treatment. It's a bit uncomfortable but they talk through the process and allow breaks if needed. Overall, I've seen incredible results. I'm doing under arm hair removal and I'd say I've seen about 90-95% hair reduction. Before laser hair removal, I'd be self conscious about wearing tank tops because even with shaving, it didn't look good. Now I don't even think twice about what kind of top I'm wearing. I was skeptical at first to pay for this, but it's truly the best money I've spent. I'd highly recommend this... and the west Chester location... to anyone!!
Google
5.0/5
Jul 22, 2016
Google Ideal Image
Really cool state of the art services I feel like I can be young forever LOL. The staff is very polite and very informative.
Google
1.0/5
Dec 16, 2015
Google Ideal Image
Ideal Image was terrible. The staff offered me a ridiculously high price and after I negotiated it down, they became extremely combative and tried to bully me into signing right away. They seem to think that they have a monopoly in the Cincinnati area, which simply is NOT true. The staff tried to accuse me of fraud and outright claimed to be suspicious of me for not signing right away after they made me an offered that they deemed reasonable. They claimed that the price expired as soon as I walk out of the door, but it did not make sense because I could probably schedule another consultation with a different email address/ phone number. They also claimed that their lifetime guarantee is unbeatable. But the copay is relatively high for a follow up treatment so the "free" insurance is not worth it. Overall, their business strategy is to make extremely uncompetitive offers and prey on insecurities to make consumers impulsively spend thousands of dollars when you can get better deals elsewhere.
Google
5.0/5
Aug 2, 2014
Google Ideal Image
Very friendly professional staff and great results! I would recommend this location and their services.
Google
5.0/5
May 26, 2014
Google Ideal Image
I absolutely love Ideal image. I love the product and the staff can't be beat. They are so warm and welcoming. Upon my first visit I was very nervous and more than a bit self conscious. However the atmosphere eradicated all of my anxiety and they helped me to overcome my self esteem issue by providing me with a great solution to unwanted hair. I could literally go on forever about how great they are but I hope that you get the picture and realize how wonderful they are.
Google
5.0/5
Jul 19, 2012
Google Ideal Image
I just had my first treatment with Ideal Image. The entire staff was friendly and welcoming. All throughout the treatment they checked in with me to make sure the experience wasn't more than I could handle. I'm looking forward to future treatments and the end result!