Memphis

4.6 /5
1,478 surveys
2257 North Germantown Parkway
Suite 115
Memphis, Tennessee 38016
901-620-6985

CURRENT PROMOTIONS

STORE HOURS

Sun CLOSED-CLOSED
Mon 9:00am -6:00pm
Tue9:00am -8:00pm
Wed9:00am-8:00pm
Thu 9:00am-8:00pm
Fri 9:00am-6:00pm
Sat9:00am-5:00pm
  • Ideal Image has been changing lives in the Memphis area since 2013. We are located in the Cordova Countrywood Crossing Shopping Center with Ulta and Jared at the corner of IKEA Way and Germantown Parkway. All of our treatments are performed by Registered Nurses and Nurse Practitioners that have received extensive training at our Cosmetic Institute.
  • From the moment you walk in, expect a friendly face to greet you in a warm and welcoming atmosphere. The entire team is engaged in the transformation process with you. As you become family, we love sharing in your celebrations and increased confidence.
  • We offer Laser Hair Removal for all skin types, CoolSculpting, Ultherapy, Broadband Light Therapy, and Injectables that include Fillers and Wrinkle Relaxers. Our Providers will customize a treatment plan that is unique to your individual needs and desired results.
  • Are you ready? Call or swing by our Memphis location today.
4.1/5
4.1 /5
63 Reviews

Google
5.0/5
Feb 6, 2020
Google Ideal Image Memphis
The staff was more than helpful! They went above and beyond to help me get all of my questions answered and then to fit me in ASAP. The facility is clean and everyone was professional and pleasant! I definitely recommend Ideal Image!!!
Google
5.0/5
Jan 31, 2020
Google Ideal Image Memphis
Very good....and friendly staff.
Google
4.0/5
Jan 25, 2020
Google Ideal Image Memphis
Thanks for resolving any issues & concerns.
Google
5.0/5
Jan 23, 2020
Google Ideal Image Memphis
I had BBL done, and the nurse did a wonderful job!
Google
5.0/5
Jan 4, 2020
Google Ideal Image Memphis
Awesome customer service each time. Very efficient and patient. Always asks questions for safety and quality purposes. Love the quality of service and treatment.
Google
5.0/5
Dec 23, 2019
Google Ideal Image Memphis
Great experience !!! The was very professional and very nice.
Google
5.0/5
Dec 21, 2019
Google Ideal Image Memphis
I went in for a consultation on Friday. Very prompt and professional staff. I appreciate that all my questions were answered to assist me in making an educated decision on the procedure. Very personable and friendly staff. The office is welcoming and comfortable.
Google
5.0/5
Dec 19, 2019
Google Ideal Image Memphis
I am very happy with the results so far. I just never received notifications for new promos on current clients.
Google
5.0/5
Nov 22, 2019
Google Ideal Image Memphis
Great friendly service with knowledgeable staff. Wonderful selection of products and services. Awesome pricing plans and/or sales ongoing all the time. I have been a customer of Ideal Image since 2012. I highly recommend them. I recently moved to TN and was able to bring all my purchases that I had stocked from previous sales in AZ at the Ideal Image there. They use Brilliant Distinctions, too!!
Facebook
5.0/5
Nov 18, 2019
Facebook Ideal Image Memphis
Love the staff here; always friendly and professional!
Google
4.0/5
Nov 15, 2019
Google Ideal Image Memphis
Friendly and experienced
Google
5.0/5
Nov 11, 2019
Google Ideal Image Memphis
Fast, courteous and very personable staff.
Google
5.0/5
Nov 8, 2019
Google Ideal Image Memphis
Everyone is always so friendly. Great service.
Google
5.0/5
Nov 7, 2019
Google Ideal Image Memphis
The staff is always so friendly
Google
4.0/5
Oct 22, 2019
Google Ideal Image Memphis
Everyone is extremely professional, Ideal image has a great atmosphere and the staff are wonderful as well .
Google
5.0/5
Oct 20, 2019
Google Ideal Image Memphis
Ideal image handles all my hair removals needs. I like the convenience too.
Google
5.0/5
Oct 15, 2019
Google Ideal Image Memphis
Excellent!
Facebook
5.0/5
Oct 11, 2019
Facebook Ideal Image Memphis
I love everyone at the Cordova location. I had a BBL treatment done today and the nurse practitioner that came in from Atlanta for the month was amazing. I’m always excited to make my next appointment here!!!
Google
5.0/5
Oct 7, 2019
Google Ideal Image Memphis
Awesome customer care!
Google
1.0/5
Oct 5, 2019
Google Ideal Image Memphis
I recently switched to a med spa in Germantown and it's like heaven where I currently patronize. Everyone is so awesome and kind. The nurses explain in detail every single thing they are doing and are accommodating and caring and anyone can attest to how nerve wrecking these visits can be. They care about the pain which is so important. I've never had to wait over literally 2 minutes for my facials or filler appointments. The nurses give you their personal phone numbers just incase you have any questions or issues, it's just totally different from this place which is all about money. I actually pay extra where I currently patronize however it's well worth it in atmosphere and professional treatment. Don't settle.
Google
5.0/5
Sep 28, 2019
Google Ideal Image Memphis
They are expensive, but you definitely get what you pay for. The lasers work extremely well on me due to my light complexion and dark hair. After one session I saw that most of the hair was not growing back on my legs while about half was knocked out on my bikini area. The nurses are extremely friendly and do their best to keep you comfortable. If you have the extra money to spend here over the others, it will definitely be worth it in the end.
Google
5.0/5
Sep 18, 2019
Google Ideal Image Memphis
i love the staff and how comfortable they make you feel
Google
5.0/5
Jul 21, 2019
Google Ideal Image Memphis
Heather was super informative. The lady who did my laser treatment was super sweet and quick. First time have any procedures done and it was painless. In and out in 20 mins!
Google
5.0/5
Jul 14, 2019
Google Ideal Image Memphis
Vicki - Consultation went well . I was assisted with all the information and assistance needed for future visit. I do recommend consultation to assist anyone with making a decision.
Google
1.0/5
Jul 9, 2019
Google Ideal Image Memphis
Crooks and Con artists.
Google
5.0/5
Jun 25, 2019
Google Ideal Image Memphis
I am VERY PLEASED with my service and staff at Ideal Image. After my first session, I fell in absolute love with my laser hair removal results. They are great at what they do and very informative about the services.
Google
5.0/5
Jun 6, 2019
Google Ideal Image Memphis
Great customer service, great service, great incentives when something goes wrong. Nearly all the same girls take care of me every time I go in. Trust them completely!
Google
5.0/5
May 31, 2019
Google Ideal Image Memphis
Everything was very professional and A1! I went in for a consultation on laser hair removal and a few other services. Everyone was very welcoming . My consultation was very detailed and honest. She took her time and told me about each service they offered. After consultation, they immediately booked me an appt for the same day. The nurse was very descriptive and explained every step before she proceeded for treatment. There is nothing bad I can say about this place. I went to a few consultations at other medispa's before trying Ideal because I heard Ideal has the highest prices. The prices were slightly higher but for the services they offer, it was well worth it. My services will last a lifetime. I will definitely be getting more services and i highly recommend Ideal Image for anyone who wants to better their appearance.
Google
5.0/5
May 9, 2019
Google Ideal Image Memphis
Very professional & experienced staff. I came in for my appointment, no waiting & had all my questions answered in a most courteous & personalized manner. I am looking forward to working with them soon.
Facebook
1.0/5
May 5, 2019
Facebook Ideal Image Memphis
These people are extremely pushy and very excessive. They have sent countless emails even after I selected to UNSUBSCRIBE from their emails. They are so annoying. They basically harass people to come in which is just tacky and off putting. After still getting emails after I “unsubscribed”, I replied to their message asking them to please stop emailing me. And you wanna know what they did? THEY REPLIED STILL AND ASKED ME TO OPT IN TO RECEIVING TEXT MESSAGES. These people and this company is a JOKE.
Google
5.0/5
Apr 30, 2019
Google Ideal Image Memphis
I really like Ideal Image, the different services they provide and the staff is awesome!
Google
5.0/5
Apr 11, 2019
Google Ideal Image Memphis
Heather was great. They were very honest about what they could do for me and recommended treatment elsewhere for what they couldn't do for me. That is what I want from any service based company. I will recommend and use them for the foreseeable future. If you have questions or want to know your options, without a doubt, call Ideal Image today.
Google
5.0/5
Mar 30, 2019
Google Ideal Image Memphis
While they couldn't perform Cool sculpting in my case they were extremely thoughtful and made a recommendation that will hopefully resolve the problem. I highly recommend Ideal Image. Ken
Google
5.0/5
Mar 20, 2019
Google Ideal Image Memphis
Very nice employees. They are there to assist you in anyway possible. I have had only the laser hair removal and the Cool Sculpture. My main reasons for going here is the laser facial hair removal. It works. No doubt about it. If you want it gone for good. Come here and say good bye to facial hair...Forever. Update March 2019 Today is no different than any other.. Friendly, happy staff members. It’s been a year since I was last there and I saw a little hair on my face. It took that hair a year to pop up. When I was previously shaving every day, thanks to genetics. Ha Ha & smh. Services are always done quickly and efficiently. My facial hair is zero, gone, non existent. This is by far the best laser hair treatment place that does what it claims to do. Get rid of all the unwanted hair. So unless it’s a hormonal thing that hair will be gone. I had a major problem that I had 20+ years that disappeared. It’s been worth everything I paid for. The laser process hurts like the popping of a rubber band, but with the results, I’ll take it, Any Day!!!
Google
1.0/5
Mar 19, 2019
Google Ideal Image Memphis
Asked to come at 8. I was the only one in the office and at 8:31 I still hadn’t been seen. I left. They have clearly made enough money because they called to let me know that they person that does consults wasn’t even there.
Google
3.0/5
Mar 19, 2019
Google Ideal Image Memphis
Ok
Google
1.0/5
Mar 14, 2019
Google Ideal Image Memphis
Bad experience.. told it was $10 unit.. wrong!!!then waited 45 min.. I gave them my c card.. they come back, tell me their system was down and reschedule my spot.. called hdquarters about my experience.. to top it off, I had to drive back to get my dr. Lic. They forgot to give me vac.. Not good!!!!
Google
1.0/5
Mar 8, 2019
Google Ideal Image Memphis
Began treatment in Sept. 2016 as a part of a 2-year program to get rid of the unwanted hair on my neck. I had 8 -10 treatments (8 weeks in between). The coarseness of the hair on my neck lessened over time which was good. However, it did not stop the hair growth as they advertise. I was severely disappointed after my treatments were done to discover that not only was the hair not completely gone, but it had started growing in places where there was none a couple years prior. The only great thing was that the treatments reduced the appearance of dark spots (from years of plucking and shaving) I brought this to their attention and they told me that this was odd and did some further research and had me come in for a consultation. They ended up giving me two complimentary treatments to appease me, but the hair is still there where it wasn't prior before treatment. They also kept trying to say it was due to PCOS, which I informed them I had not been diagnosed by my doctor. In short, to anyone considering this service, make sure that you know what you're signing up for. Also, the service is really pricey, so make sure you research to find the best deal.
Google
5.0/5
Mar 6, 2019
Google Ideal Image Memphis
My experience has been awesome. The entire staff is friendly and it's always a joy at every appointment.
Google
5.0/5
Mar 4, 2019
Google Ideal Image Memphis
I love the environment. The people there are very friendly and understanding!
Google
5.0/5
Jan 21, 2019
Google Ideal Image Memphis
I've been going to Ideal Image in Memphis for a little over a year now. I have always had nothing short of an amazing experience! Every time I go in I am greeted with people who are so friendly and welcoming. Heather has always been my consultant. She has always steered me in the best direction for treatments and I have never been disappointed! If you ever need a "pick-me-up", definitely check out Ideal Image. They will definitely take great care of you!
Google
5.0/5
Jan 19, 2019
Google Ideal Image Memphis
I would like to thank all the ladies at Ideal Image for their support and patience with helping with my laser hair removal process. Special thanks to Ty, Shanley, and Dee, you ladies rock! Keep up the good work.
Google
5.0/5
Jan 15, 2019
Google Ideal Image Memphis
An AWESOME experience!!! Great Atmosphere!! And my results have be nothing short of amazing!!
Google
5.0/5
Jan 10, 2019
Google Ideal Image Memphis
I had such an amazing experience today at Ideal Image. The staff was so friendly and helpful throughout my visit. If it weren’t for Heather I would not have taken another chance at lip fillers or medi spas in Memphis but I put my trust in her and she placed me with an amazing NP Ally to completely blow my expectations out of the water with my results. As women we are all very cautious with our image especially if you are in the public eye or appearance industry like myself, but I can assure you won’t be disappointed here. I cannot stop getting compliments! This is a superb team of ladies who all made me feel very welcome and comfortable. I will be recommending Ideal to everyone I know. Thanks again Heather & Ally! ❤️
Google
5.0/5
Jan 2, 2019
Google Ideal Image Memphis
I have always had such great experiences at Ideal! Everyone that works there has been so kind and professional and makes you feel at ease. Heather, especially, has made my experiences so great there On my second visit, they made sure there was orange juice and a snack for me bc of what happened during my very first ever visit- make sure you eat before your appointment! LOL! They take note and are very accommodating! I’ll always recommend Ideal Image to friends and family.
Google
1.0/5
Dec 29, 2018
Google Ideal Image Memphis
I’m not typically the person to ever write negative reviews.. but after my brief visit that was suppose to be a consultation.. I’ve never felt more disrespected from a place where I’m willing to pay for services. I have a customer service background and I know the importance of great customer service. Today was my first and I say the first time I’ve ever been to Ideal Image in Memphis. And I’ve never been to any other Ideal image. So when I spoke with Heather at the front desk she proceeds to say “oh you’ve been here before” and I’m like no I’ve never been here before. This is my first time.. I wasn’t sure why she made that statement. I was on a call with a friend and we were talking about where I was and what my consultation was for and Heather goes “oh nothings permanent” and I’m like ok we can discuss this in the back during my consultation. Mind you I was on the phone talking to a friend. She later called me up about doing more paperwork and I didn’t hear her clearly so I basically needed her to repeat what she said and she responded with a rude tone. I didn’t let it bother me as I’m looking forward to my consultation. She later calls me back to the back after completing my “health profile” and tells another young lady that she needed a “flashlight” to look at the areas I wanted treated. She thought I wanted facial but she had my information wrong as that wasn’t what I was there for. Being that she thought I had previously been there before I wanted to make sure that they were looking at the correct information... and then that’s were things took a full left. She basically told me “this may not be the right place for me and that she’s sensing this may not be a good fit for me”.. I wasn’t sure where ALL of her ENERGY was coming from as I’m excited to finally be getting the consultation. I felt like Heather had a problem with me from then on. I didn’t appreciate being treating like I wasn’t welcomed at Ideal Image as I work in a service business and treating customers disrespectful because of your own preconceived notions, or whatever she may or may not have been dealing with before I got there. Im making this post because Heather I feel like if you want good business walking through the door at Ideal Image you should really watch the tone you have with the customers that come in. Because it’s plenty of places we all could go to for these services yet we chose this location. Don’t judge a book by its cover (not making this about race) but you don’t know who can or can’t afford services. When you work hard for your income you don’t spend it with people that don’t appreciate your business. So please know that I will not be referring any one to Ideal Image of Memphis.
Google
1.0/5
Nov 20, 2018
Google Ideal Image Memphis
Waste of time waste of money (coolsculpting) I do not recommend CoolSculpting nothing but lies & the pain is horrible from 1 to 10 A 10 very disappointed you will be too
Google
1.0/5
Oct 23, 2018
Google Ideal Image Memphis
Unorganized!!! I already had a consultation and I scheduled an appointment, somehow the day of my appointment they told me it was set a consultation but they can treat me when I arrive. So I arrive, the product I asked for, they originally told me they carry it, but to find out they don’t. I went with the next best thing, paid for the service before getting treated (You should always pay AFTER). So I was waiting.. and waiting.. and waiting. For the woman to come tell me they can’t treat me because I’m not 21. They’ve had my information before I scheduled my appointment so I don’t understand why they wouldn’t tell me from the beginning. So with her telling me she can’t treat me she then goes to ask when was the last time I’ve had something done, I tell her, and she proceeds to say “And you want to get more” It’s not like I’m botched and I see little to no difference on what I got done so yes I wanted to add to it. It’s definitely not her place to speak her opinion. Her reaction definitely rubbed me the wrong way. They probably have good service but I will never recommend.
Google
1.0/5
Oct 17, 2018
Google Ideal Image Memphis
This place use to be a five star. Ideal Image can thank Vicky Hall for this review. I’ve been a customer there since 2015. I decided to get another area treated in 2016 and plan to get other areas treated in the future. After having the worst customer service experience ever by Victoria Hall over the phone I will be taking my business elsewhere. I would love for corporate to reach out to me about this matter.
Google
5.0/5
May 8, 2018
Google Ideal Image Memphis
Very friendly staff. Great attitudes! They take the time to explain every detail and answer any questions you have. Really did their best to put me at ease during my treatment .
Facebook
1.0/5
Apr 1, 2018
Facebook Ideal Image Memphis
Whatever you do, DO NOT do cool sculpting. My husband and I paid $9000. For our procedures with absolutely NO results. Don't waste you time and money!!! One star is way too much for this procedure
Google
5.0/5
Mar 8, 2018
Google Ideal Image Memphis
I went in 03/08/2018 and met with Brooke for my consult and she was absolutely wonderful and friendly to talk with. She explained everything and was straight forward about everything. Ty, the RN was awesome. Very friendly and explained everything step by step. I was also able to get my Coolsculpting done in the same day after my consultation was done. I was amazed and I am satisfied with the friendly customer service. I would recommend this place took anyone wanting to look and feel their best. If I need something done in the future or near future, I will definitely be coming back here. Great atmosphere and very welcoming. I am excited and cannot wait to see my results!!! Thank you Ideal Image!!!
Google
5.0/5
Feb 13, 2018
Google Ideal Image Memphis
Everyone was very nice. Very knowledgeable in explaining everything and made me feel very comfortable about the procedure.
Facebook
5.0/5
Feb 9, 2018
Facebook Ideal Image Memphis
I admit when I first went in I was a bit nervous about what I was about to endure. Everyone from the receptionist to the NP performing my procedure was very friendly and forthcoming. Porsha and Vickie did not beat around the bush with me and let me know exactly what to expect. Even though it hurt like the dickens it still was bearable and well worth the outcome!! I’m happy to have found them and look forward to working with them the duration of my process.
Facebook
5.0/5
Jan 18, 2018
Facebook Ideal Image Memphis
My experience at Ideal Image was wonderful . I went in for a free consult today. I was greeted by the friendliest staff ever. I was given very clear information on the procedures and what all it entails. There was no pressure whatsoever to receive any of their services. In fact, I was told that one procedure that I wanted done was not recommended for my body type. I appreciated their honesty. So if you need or just want to feel better about your appearance, I highly recommend these wonderful people. You will be glad you did.
Google
5.0/5
Dec 29, 2017
Google Ideal Image Memphis
I love love love this location of Ideal Image! I am currently on my 4th treatment out of 5 for my BBL and the results are beyond my expectations. My rosacea and redness are disappearing, and the results are almost instant. Their staff is highly knowledgeable, professional, and most importantly kind. I recommend this place!!!
Facebook
5.0/5
Dec 28, 2017
Facebook Ideal Image Memphis
Such genuine and personable staff! I would trust them with my life! Thank you Jami for giving me just the little touch up I need to feel 100% � Y’all are the best!
Facebook
5.0/5
Dec 21, 2017
Facebook Ideal Image Memphis
The Staff and services offered are 5☆☆☆☆☆. Keep offering the best the industry has available.
Google
1.0/5
Oct 15, 2017
Google Ideal Image Memphis
Ideal image is formerly sona med spa! I lost $500 to this company. During consultation i was assured laser hair treatment works for women of color. It doesn't. Once, i complained that i still have same amount of hair growth i was ignored. I filed a complaint with BETTER BUSINESS BUREAU and i rcvd an email from a representative asking me to remove my complaint and someone from sona will contact me to resolve my issue. Im still waiting to be contacted, over 2 yrs now.
Google
5.0/5
Oct 10, 2017
Google Ideal Image Memphis
I love coming here! I have gotten Laser Hair Removal, Coolsculpting, Fillers and Wrinkle Relaxers and I absolutely LOVE all of my results. Every time I come into the center the staff always remembers my name and always makes me feel so at ease. I love that this company focuses on confidence and empowering people. My self-esteem has shot through the roof since becoming part of the Ideal Image family. All the treatment providers are either registered nurses or nurse practitioners so you are in great hands. LOVE, LOVE, LOVE THIS PLACE!
Google
5.0/5
Oct 2, 2017
Google Ideal Image Memphis
I have honestly enjoyed my experience at Ideal image. Tynisha is great, patient and professional. She really made me feel at ease. The treatments have truly worked for me. I have had no hair growth in most area and minimal hair growth in my troubled areas. I would truly recommend laser hair removal services at Ideal Image to anyone who is looking to rid him or herself of unwanted hair. Love the staff
Google
5.0/5
Apr 26, 2016
Google Ideal Image Memphis
Love this place! Brooke and Heather took care of everything before my appointment and Jamie was amazing during my treatment!
Google
1.0/5
Jul 9, 2015
Google Ideal Image Memphis
These directions are wrong, it takes you pass the place.