Austin South

[getreviewssummary]

5400 Brodie Lane
Suite 280
Austin, Texas 78745
512-843-0023

CURRENT PROMOTIONS

STORE HOURS

Sun CLOSED-CLOSED
Mon 9:00am -6:00pm
Tue9:00am -8:00pm
Wed9:00am-8:00pm
Thu 9:00am-8:00pm
Fri 9:00am-6:00pm
Sat9:00am-5:00pm
  • The Ideal Image of Austin laser hair removal clinic opened in January 2005 serving Austin and surrounding areas. Not only are we the most trusted name in laser hair removal, Ideal Image is also the nation’s largest provider of both CoolSculpting, Ultherapy, and Juvéderm!
  • Our goal is to provide Austin and the surrounding areas with state of the art laser hair removal, Ultherapy, CoolSculpting, Botox, Kybella, Voluma, and our other services in a professional and comfortable atmosphere where safety, effectiveness, and exceeding expectations are paramount.
North (Round Rock):
  1. Begin by heading south on TX-1 Loop.
  2. Take exit US-290 Southwest Parkway, then merge onto Frontage Road.
  3. Take a left at the light onto US Highway 290 Service Road.
  4. Take a right onto Brodie Lane followed by an immediate right at the light into Sunset Valley Marketfair.
South (San Marcos):
  1. Start on I-35 North then take exit 228-229 towards William Cannon Drive.
  2. Merge onto Frontage Road and another left onto William Cannon Drive.
  3. Take the right onto Brodie Lane followed by an immediate right at the light into Sunset Valley Marketfair.
East (Bastrop):
  1. Merge onto TX-21 West TX-71. Fallow 71 and continue onto US-290 West.
  2. Take the Texas Loop 1 Brodie Lane exit.
  3. Merge onto Highway 290 Service Road.
  4. At the light turn left onto Brodie Lane followed by an immediate right at the light into Sunset Valley Marketfair.
West (Dripping Springs):
  1. Begin on US-290 East. Continue and take exit towards Texas Loop 1 Brodie Lane.
  2. erge onto Highway 290 Service Road.
  3. Take the next right at the light onto Brodie Lane followed by an immediate right into Sunset Valley Marketfair.
4.6/5
4.6 /5
75 Reviews

Google
1.0/5
Feb 19, 2020
Google Ideal Image Austin
The service is good. But everytime I call, they don't have any available appointments for at least two months out. There are so many med spas in Austin that offer the same services. It's crazy to wait so long to get scheduled.Until they hire more employees and create more available appointments for their clients don't bother buying product you cant ever get scheduled for. I'm very disappointed. You pay thousands of dollars just to get turned away by lack of availability.
Google
5.0/5
Feb 19, 2020
Google Ideal Image Austin
Google
5.0/5
Feb 19, 2020
Google Ideal Image Austin
Diane and tiffany were great!
Google
5.0/5
Feb 8, 2020
Google Ideal Image Austin
I always am pleased with the staff customer service. I love this place! I’m looking forward to getting other services real soon.
Google
5.0/5
Feb 7, 2020
Google Ideal Image Austin
The treatment is very quick and the employee's are friendly and courteous.
Google
5.0/5
Feb 6, 2020
Google Ideal Image Austin
Hair removal was something i never thought about doing but after having a consultation and being informed about how it all worked i decided to sign up for it. Ever since I have had the best experience, everyone is so warm and welcoming. The nurses make me feel comfortable during every session, they talk me through the process each time and so far i am extremely happy and pleased with my results and i would 100% recommend it to friends and family. I'm just upset I didn't sign up sooner because it's definitely worth it!
Google
1.0/5
Jan 29, 2020
Google Ideal Image Austin
I have been trying for 3 weeks now to get a refund on a gift card because I was not comfortable with the sales pitch at a local center. They quoted me an original price of $20K which is just a number pulled from out of the sky. When I asked for the refund on the gift card communication stopped and I sent emails and phone calls that went unanswered for over a week. Finally I spoke with someone who said sorry I can't help. The gift card was purchased over the phone and no one ever stated it was non refundable. Now I have a gift card for $2,000 that I really don't want to use. So unprofessional. I feel totally scammed and will be sharing this review with anyone and everyone. Bad business practices all the way around. I have never even used your services. It's not like I am asking for a refund on something I have already received. YOU HAVE DONE NOTHING. I just want my money back.
Google
1.0/5
Jan 28, 2020
Google Ideal Image Austin
It was prohibitively expensive so I didn’t get it
Google
5.0/5
Jan 21, 2020
Google Ideal Image Austin
I meet with friendly staff every month that talks me through my experience, and let's me know I'll do fine. Thank you for such an easy and enjoyable experience!
Google
5.0/5
Jan 17, 2020
Google Ideal Image Austin
My experience was very pleasant, I was thinking of bringing my mother next time
Google
5.0/5
Jan 8, 2020
Google Ideal Image Austin
I started going to Ideal Image years ago for laser hair removal, and once those treatments were completed, they’d begun offering Botox and fillers, so I figured I’d give those a try as well! I’ve been going 2-3 x year and have never been disappointed with the results! Thanks for saving me time not having to shave, and for keeping me looking as young as I feel! The look of shock on peoples’ faces when they learn I have an 18 year old son is priceless...SO worth it!!!
Google
5.0/5
Dec 10, 2019
Google Ideal Image Austin
Nice experience!!
Google
5.0/5
Dec 8, 2019
Google Ideal Image Austin
All the ladies were lovely, patient and helpful.
Google
5.0/5
Dec 3, 2019
Google Ideal Image Austin
My experience was exceptional! Thanks
Google
5.0/5
Dec 2, 2019
Google Ideal Image Austin
Great! Friendly staff
Google
5.0/5
Nov 25, 2019
Google Ideal Image Austin
I loved it
Google
5.0/5
Oct 22, 2019
Google Ideal Image Austin
They were great and took good care of me! Friendly and very helpful
Google
5.0/5
Oct 14, 2019
Google Ideal Image Austin
My only regret is that I didn’t go years ago 💙
Google
5.0/5
Oct 8, 2019
Google Ideal Image Austin
Great staff, great care, quick in and out service.
Google
5.0/5
Sep 29, 2019
Google Ideal Image Austin
Crystal was very helpful
Google
4.0/5
Jul 31, 2019
Google Ideal Image Austin
Pricing was not completely honest. The sheet I was given and the amount that I was charged did not reflect the $100 same day buy discount as well.
Google
5.0/5
Jul 17, 2019
Google Ideal Image Austin
I wish I went to Ideal Image sooner. I had laser hair removal (on my chin) that actually worked after many appts after places offering groupon deals. Their prices are market and they offer specials. Good appt availability, professional and services that work.
Google
5.0/5
May 8, 2019
Google Ideal Image Austin
Ideal Image has given me the opportunity to permanently walk through the world with confidence because of their laser hair removal! I am one session shy of completion and have enjoyed wearing sexy tops and dresses that highlight my smooth arms 🙂
Google
5.0/5
Mar 30, 2019
Google Ideal Image Austin
Just left my follow up Coolsculpting appointment and I have to say that I am blown away with my results! I don't normally write reviews but I am so happy I proceeded with my Coolculpting treatments. I have struggled for several years post babies to get my tummy back to its pre-baby state but no matter what I tried, it just wasn't going anywhere. The staff here really made the entire experience a pleasure... Megan at the front desk is really friendly and really took the time to find an appointment that worked on my limited availability, the nurses are AMAZING and made me feel so comfortable and the consultant Tiffany really explained everything and walked me through the best treatment options for my needs and budget. Fast forward to today's follow up appointment which is 90 days post my second treatment and I feel wonderful and my tummy hasn't looked this good for years! I highly recommend Coolsculpting and especially this clinic.
Google
5.0/5
Feb 10, 2019
Google Ideal Image Austin
This was by far the best experience ever. Nurses are amazing! I would highly recommend this establishment. Crystal and Diane are amzing at what they do!
Google
1.0/5
Feb 8, 2019
Google Ideal Image Austin
Didn't work for me! Not a fan! After spending almost $5,000 with very little hair loss they tell me I'm done, but I can pay $275 for each additional treatment if I want.
Google
5.0/5
Jan 27, 2019
Google Ideal Image Austin
Ideal Image is awesome! I just love my results! I was nervous at first, but my nurse put me at ease. I will be back!
Google
5.0/5
Jan 26, 2019
Google Ideal Image Austin
Oh my! A five star experience! From the moment that I walked in and saw the gorgeous (and very clean) waiting area, to meeting Jaesei who administered my Botox while throughly explaining what she was doing I felt confident about the whole experience. And I wasn’t wrong. I had Botox around my eyes and forehead and it took years off my face while still looking like me:) thank you! I will be back!
Google
5.0/5
Jan 26, 2019
Google Ideal Image Austin
Super clean establishment! Staff is very friendly, knowledgeable, and talented. Highly recommend.
Google
5.0/5
Jan 25, 2019
Google Ideal Image Austin
I have had several Botox treatments done and Coolsculpting to my neck area at this location... The level of care that I received was 5 star to the amazing nursing and to Tiffany the consultants explanation of the procedures with payment options that fit my budget. I have always been pretty fit but they made my hard to get neck fat just melt away. This place is legit!!
Google
5.0/5
Jan 25, 2019
Google Ideal Image Austin
5 star rating for sure, they have great customer service. Love tha place.
Google
5.0/5
Jan 25, 2019
Google Ideal Image Austin
Everyone at the center is super friendly! The girls at the front always remember me by name. Crystal and Jaesei always do my treatments and do a great job. I always have a great experience when I go in!
Google
5.0/5
Jan 25, 2019
Google Ideal Image Austin
I’ve had multiple treatments here at the South Austin location and everything is always so great! The front desk girls always greet me with a smile and the complimentary water they give out is always a plus! I would highly recommend Ideal Image to family and friends.
Google
5.0/5
Jan 25, 2019
Google Ideal Image Austin
I've been going there for a few years now. They continue to add new services that I've tried. My favorite is the botox and filler. I used to have so many wrinkles. They make it easy to use my brilliant distinctions account so I can use my points. I have also tried ultherapy and BBL. My skin looks so much better now. It is much more even toned now that they got rid of my brown spots. Hours are convenient. Clean facility.
Google
5.0/5
Jan 25, 2019
Google Ideal Image Austin
If you need a lift in LIFE, go to ideal Image! Everyone there is VERY professional. Diane & Patty have been my nurses & the results are exciting! The can turn BACK time! Also, met Crystal, who was very nice and knowledgeable. Great way to start my New Year! I rate this place 5 stars!
Google
5.0/5
Jan 24, 2019
Google Ideal Image Austin
I am so pleased with my results at Ideal Image. I got my lower legs lasered and I never worry about shaving them anymore. I used to shave everyday! I also got my face treated with their BBL machine and my skin looks amazing. The staff there is so friendly and inviting. My nurse Jaesei was the best. I would definitely recommend Ideal Image.
Google
5.0/5
Jan 24, 2019
Google Ideal Image Austin
This place is awesome. Not only do the treatments work, the staff is friendly and knowledgeable. I have had the BBL treatment done and after a couple of treatments, my skin was glowing. The staff is extremely professional and walk you through the entire procedure. Both Jaesei and Diane were so sweet and made you feel comfortable while you were there.. I have also had botox done and was very satisfied. I will continue to go to them in the future and you should give them a try as well!
Google
5.0/5
Jan 24, 2019
Google Ideal Image Austin
Love this place; the staff was super friendly and the level of professionalism was top notch. The sign in process was seamless, the office was clean and the procedure itself was quick and painless. I will definitely be going back and recommending to my friends.
Google
5.0/5
Jan 23, 2019
Google Ideal Image Austin
The treatment care providers at Ideal Image are Registered Nurses. There are two convenient locations in Austin, TX. The facilities are clean and modern. They have WIFI too. The nurse that treated me was patient and knowledgeable.
Google
5.0/5
Jan 22, 2019
Google Ideal Image Austin
I had such a wonderful experience at Ideal Image and I will definitely go back for more! The entire staff are welcoming and professional. My treatment nurse, Diane, explained everything to me and put me at ease right away. Ideal Image is the best!
Google
1.0/5
Nov 28, 2018
Google Ideal Image Austin
Did NOT have a good experience here. The nurse who did my laser consultation was very rude and unprofessional and made me feel uncomfortable. And the pricing is ridiculously high compared to other places. I was very disappointed. Will be seeking laser treatment elsewhere.
Google
1.0/5
Nov 28, 2018
Google Ideal Image Austin
Did NOT have a good experience here. The nurse who did my laser consultation had a rude and unprofessional attitude and made me feel uncomfortable. And the pricing is ridiculously high compared to other places. I was very disappointed. Will be seeking laser treatment elsewhere.
Google
5.0/5
Nov 4, 2018
Google Ideal Image Austin
Very happy with the outcome and the staff are wonderful!
Google
5.0/5
Sep 27, 2018
Google Ideal Image Austin
Tamara has been amazing! She is super knowledgeable and very client centric.
Google
5.0/5
Sep 17, 2018
Google Ideal Image Austin
So for anyone wanting to try this location, I highly suggest it! The ladies are so sweet, and Rose was extremely helpful and made you feel very comfortable. Their prices are affordable and I was in and out in a timely manner. They explained everything well and answered all questions I had!
Google
5.0/5
Sep 16, 2018
Google Ideal Image Austin
Great experience and knowledgeable staff!
Google
5.0/5
Sep 16, 2018
Google Ideal Image Austin
Love this place and Rose Scott too
Google
5.0/5
Sep 16, 2018
Google Ideal Image Austin
My wife and I love this place. Wonderful customer service and a great atmosphere.
Google
5.0/5
Sep 16, 2018
Google Ideal Image Austin
This place is amazing! Wonderful staff!
Google
5.0/5
Sep 15, 2018
Google Ideal Image Austin
I got laser hair removal done on my back. I was hesitant at first, but my wife insisted I try it. She made me an appointment. We are both enjoying not having to shave my back anymore. Thanks Ideal Image!
Google
5.0/5
Sep 15, 2018
Google Ideal Image Austin
My experience at Ideal Image was awesome! Tiffany was so patient, knowledgeable and helpful. My bikini laser hair removal treatments have been great, Sara and JC are so sweet and respectful and talk you through the whole procedure. I was scared it was going to hurt, but it really didn't hurt at all - I was surprised! I guess I have a high tolerance for pain because other people have said it hurts, but they were so fast and offered to stop at any time. I was so happy with the laser, I did some BBL too on my face. Again, great experience and my skin is looking amazing! I highly recommend Ideal image!!!!
Google
5.0/5
Sep 15, 2018
Google Ideal Image Austin
Amazing customer service and very friendly and helpful employees!!!
Google
5.0/5
Sep 15, 2018
Google Ideal Image Austin
Rose was very helpful and friendly when I got my free consultation. She was very patient with me asking a whole bunch of questions because i was nervous. She made me feel like family. Definately would reccomend to friends and family! Im loving my treatments for hair removal, knowing i wont have to shave anymore!
Google
5.0/5
Sep 15, 2018
Google Ideal Image Austin
Love the atmosphere. And everyone was very friendly even tho I could not get laser hair removal because my hair is to light, Rose Showed me about BBL and I’m loving it. Being she’s more my age she made me feel comfortable, relaxed, and right at home. And the other ladies are just as sweet as her.
Google
5.0/5
Sep 13, 2018
Google Ideal Image Austin
Always a great experience at Ideal Image! Friendly, professional staff and great results!
Google
5.0/5
Sep 12, 2018
Google Ideal Image Austin
Superior customer service and very pleasant atmosphere I am so glad that I chose this company for my laser hair removal and am very pleased with the results! Thank you Ideal Image! 👍👍
Google
5.0/5
Jul 3, 2018
Google Ideal Image Austin
Super happy with my experiences here at Ideal Image! Tiffany was who originally gave me my intro tour, walked me through the processes, literally answered any questions I had and made me feel super comfortable talking about my needs. The whole staff is nothing but smiles. I had an appointment the week of my birthday and they surprised me with a goodie bag that included even a blanket! They were so sweet. I've even missed an appointment (or two?), and they were never rude about it. They offered to text me reminders, give me a reminder cards and laughed when we all agreed I shouldn't schedule on Saturday mornings anymore. All the technicians that have treated me have been superb. Getting treatment in your bikini area is never something you look forward to, but with them, I never think twice about it. Anyways, this place is more than a medical office - they're a good experience.
Google
5.0/5
Jun 29, 2018
Google Ideal Image Austin
VERY GOOD
Google
5.0/5
Jun 21, 2018
Google Ideal Image Austin
Ideal Image is amazing! I love the staff and their services!!!
Google
5.0/5
May 11, 2018
Google Ideal Image Austin
Absolutely love ALL of the staff here. They are always so welcoming. They do not pressure you, they explain everything before doing any procedure as well as what to expect during and after the procedure. I have had laser hair removal, BBL and Kybella and I have to say Sarah is AMAZING!!!!! If you want something done but your nervous OR you feel you will be judged, I guarantee they will make you feel right at home...these women are top notch!
Google
5.0/5
Mar 21, 2018
Google Ideal Image Austin
I really enjoyed my experience here. Friendly and professional service. I felt comfortable the entire time. They always have great promotions as well!
Facebook
5.0/5
Mar 8, 2018
Facebook Ideal Image Austin
Outstanding customer service. The staff is very informative, very well trained and extremely nice. Great place!!!!
Google
5.0/5
Mar 8, 2018
Google Ideal Image Austin
Totally recommend Ideal Image. All the staff is awesome & very professional.
Google
5.0/5
Feb 21, 2018
Google Ideal Image Austin
Anytime I go in for my treatment I’m greeted with a smile. The nurses are always prompt and friendly. They also are very knowledgeable and address any concerns I may have. I’m very satisfied with their service.
Google
5.0/5
Jan 26, 2018
Google Ideal Image Austin
The staff at Ideal Image was professional and friendly. They listened to what I wanted along with making their own recommendations during my FREE consultation. I look forward to my first visit with JC.
Facebook
5.0/5
Jan 10, 2018
Facebook Ideal Image Austin
Always a pleasant experience! Love the ladies there!
Facebook
5.0/5
Jan 1, 2018
Facebook Ideal Image Austin
Best gift a woman could give to herself!!! Worth every penny, and i really enjoy the staff. The girls are super friendly and im usually in and out of my appointments in 20 minutes. Definetly recommend this ���
Google
5.0/5
Dec 28, 2017
Google Ideal Image Austin
The people that work there truly make it an amazing place. The service they provide is incredible too.
Google
5.0/5
Dec 5, 2017
Google Ideal Image Austin
Love ideal and the Brodie location. Great and professional staff that always make me feel welcome & comfortable!
Facebook
5.0/5
Nov 15, 2017
Facebook Ideal Image Austin
I've been a client for several years at Ideal Image South Austin. The nurses and associates have always been professional, polite, and very friendly. Their facility is always clean, polished, and very comfortable. If you're lucky enough to be there, be sure to take advantage of their complimentary k-cup coffee or tea.
Google
5.0/5
Apr 11, 2016
Google Ideal Image Austin
I'm only posting a five because I want people to see this and not make the same mistake as I did! I originally made an appointment to talk about laser hair removal but quickly realized I couldn't because of the time needed.! Long story please for the love do not do cool sculpting..! What a waste and I should have listened to the red flags! First off she wouldn't let me go home to learn about cool sculpting because I would lose the special pricing she quoted me which is over 2500$ ..! I got talked into doing the belly area cool sculpting, not only has it been three months later I still can't feel parts of my belly and there is not one shred of evidence that I lost any inches off my belly ..! Before anyone thinks well I must be lazy etc eat bad Etc..! I am 5"5 145 pounds by jo means am I over weight but have a bit of a belly, that I was led to believe this machine will get rid of.! I'm just saying I'm out almost 3k and still have the same belly.! Worse experience ever.! I hate myself more that I let vanity get the best of me.! I am disappointed that the girls in the office let me believe I would have a flat stomach and I don't.! but sure am broke.! I may come off bitter and I apologize ... I just sincerely care about others getting fooled by this company and their cool sculpting.! Not sure about their other procedures, I cannot speak for. Don't use cool sculpting it is a scam..! Just eat right and exercise.. Honestly there is no miracle machine, pill, drink etc out there and I should have not listened to this company .! Please don't .!
Google
5.0/5
Dec 14, 2015
Google Ideal Image Austin
This place is the best. I just moved here from another state. And think this is better then the one I use to go to. They are always really friendly and always make you feel comfortable. I would definitely recommend this location.
Google
5.0/5
Oct 22, 2015
Google Ideal Image Austin
In 7th grade, I had the pleasure of experiencing the adolescent bullying of prepubescent boys for having hair on my upper lip. Now a grown ass woman with a grown ass job, I reflect on the nickname "Stache" they so creatively gifted me with, and the times I would ride the bus home battling my biggest insecurity. I've spent the last 16 years using hair removal creams, shaving, tweezing, etc., to try and maintain it. After getting drunk at a bar recently with one of my closest friends and recapping my challenging relationship with my "stache", she suggested I visit Ideal Image. I'm so happy I did. I immediately felt welcomed by their team. They were extremely informative, honest and helpful, making me feel comfortable in what was once a very uncomfortable topic for me to discuss. Like a 7th grade girl all over again, I called my mom and told her how I excited I was about this process as soon as I returned to my car and assured her I was in good hands with the ladies at Ideal Image. There's something very empowering about taking an insecurity (as minuscule as it may be to some people) and being proactive to fix it. Ladies, (and men, too), do what you need to do in order to feel confident (note: within reason), and make sure you trust the team that is supporting you throughout your journey like the ladies that helped me. It won't be cheap, but Ideal Image isn't trying to hide that - so know that going into it. And also, why would you want a laser zapping your skin that's the "best bargain"?
Google
1.0/5
Mar 8, 2015
Google Ideal Image Austin
Double check their discounts. They will lie straight to your face when they perform the % off.
Google
1.0/5
Mar 3, 2015
Google Ideal Image Austin
I went in for a consultation with the intention of purchasing a package. The lady took me back and informed me of how the process works. Basically, the light follows the hair to the follicle and kills it at the root. She mentioned how Ideal Image is the only place in which the light goes all the way down to the root. Then we talked about pricing. For my armpits it was over $1700 for 9 treatments if I signed up that day. If I signed up that week I would be paying a bit over $1900. If I waited till after that week it would have been over $3000. She talked about a payment plan and touch ups are cheaper after 9 sessions, well if the business is so good at removing hair for life they wouldn't have to offer touchups. I mentioned that I was going to talk to someone else about laser as well. She was really quick to say that any other company besides ideal image (like offers on groupon) won't work because their light beam only goes to half of the length of the hair, not to the root, thus not ridding the hair for life. The fact that she wanted to bash other companies and act like Ideal Image was the only company that worked left a very sour taste in my mouth. I will not be recommending Ideal Image to anyone or ever give this company my money.