Webster - Clear Lake

4.4 /5
714 surveys
19335 Gulf Freeway
Unit 8
Webster, Texas 77598
832-413-5435

CURRENT PROMOTIONS

STORE HOURS

Sun CLOSED-CLOSED
Mon 9:00am -5:00pm
Tue9:00am -8:00pm
Wed9:00am-6:00pm
Thu 9:00am-8:00pm
Fri 9:00am-6:00pm
Sat9:00am-5:00pm
  • All of us at Ideal Image are proud to make Webster-Clear Lake, TX the home of our newest laser hair removal clinic. Our Webster laser hair removal team of experts in Houston are standing by and ready to answer all of your questions.
  • If you live in or near the Houston Webster-Clear Lake area and have been considering laser hair removal as a method of getting rid of unwanted hair, watch our video below and take a look inside of Ideal Image Laser Hair Removal.
3.9/5
3.9 /5
60 Reviews

Google
5.0/5
Feb 15, 2020
Google Ideal Image Webster
The service is excellent!! Every time I go in for my appointment I’m welcomed as soon as I walk in the door. The nurses are so sweet and make me feel comfortable every time. I would highly suggest them.
Google
5.0/5
Feb 14, 2020
Google Ideal Image Webster
My wife has been coming to this location for time now . Every time I go with her the staff goes beyond on taking care of her as you know that every process can be painful. Starting from the front desk to every single staff member. I want to take the time to say thank you and I will definitely recommend . Also , very clean location and well customer service Ps. Jessika’s husband
Google
5.0/5
Feb 13, 2020
Google Ideal Image Webster
Great customer service, all of their staff are personable and professional. They really know what they are doing and how to treat you based off your specific needs. 10/10 Recommend
Google
5.0/5
Feb 13, 2020
Google Ideal Image Webster
I am on my 4th lhr treatment. When you walk in the door, the front desk staff is attentive, nice and friendly. The nursing staff are always professional and caring. The center is always clean. The pricing on the packages are very good. After I am done with my current treatments, I intend on doing other areas!
Google
5.0/5
Feb 13, 2020
Google Ideal Image Webster
Sandra Perez was my consultant and answered all my questions patiently and professionally. She was very knowledgeable and caring. The RN was amazing as well. I would highly recommend Ideal Image Clear Lake!
Google
5.0/5
Feb 13, 2020
Google Ideal Image Webster
I love this place from the moment I walked in I was greeted by Jennifer with a big smile. Everyone was so nice and professional. The consultant Sandra is truly genuine and sweet she was so informative about the services she explained everything to me she made me feel so comfortable and I never felt pressured. I was able to get my first appointment scheduled right away! I will definitely recommend to all my friends. I give them a 10❤
Google
1.0/5
Feb 12, 2020
Google Ideal Image Webster
I went to this place for a consultation to get Botox. Even though, they estimated a lot more units than the other place that I checked previously, and it was double price as well, I made a deal with them. I thought that their products and service would be better than the other clinic. However, I met with Sandra, and I paid the full amount for the injections, and schedule an appointment without getting clear by their nurse practitioner due to my health condition and very long list of daily and weekly medications that I am taking. I was told by Sandra to come later to get a clear from the NP. My condition flared up, and I had to do several MRI, and my doctor prescribed few more medications to control the symptoms, so getting Botox wasn’t a good healthy choice for me anymore. I called to talk to Sandra, but the lady up front told me that Sandra is just a salesperson for them, and she couldn’t do anything about cancellation, so she cancelled my appointment ( I called to canceled three weeks before the scheduled appointment). When I asked that blunt lady about my refund, she told me they Sandra which was busy at that moment will call me later. After a week of not hearing back. I called, and I was finally able to speak to Sandra who surprisingly enough is taking the same medications that I am taking, and is on the same treatment that I am on , and became an expert doctor in my condition to say that Botox wouldn’t affect me negatively, and won’t have any impact on my health. I told her that I don’t think that this is a good decision for me, and I want my money back. Then, she told me that their service is not refundable ( which was the first time I heard of). I didn’t get any service done, I cancelled few weeks prior to the appointment, I didn’t even get clear from their NP to do the injections, yet, they are trying to plunder my money. I don’t believe that I was victim of their frauds.
Google
5.0/5
Feb 11, 2020
Google Ideal Image Webster
I had Angela do my laser hair removal and she was so awesome!! Super informative and so so nice 🙌🏻
Google
5.0/5
Feb 7, 2020
Google Ideal Image Webster
Today was my 6th appointment for laser hair removal. While each time has been fabulous and the staff couldn’t be better, today was my best experience yet. Angela was the perfect mix of professional yet personable. She went above and beyond to make me feel comfortable in such a vulnerable situation and that meant the world to me. If she didn’t float between locations i would request all of my appointments with her.
Google
5.0/5
Feb 7, 2020
Google Ideal Image Webster
Everyone is professional, friendly and helpful
Google
2.0/5
Jan 22, 2020
Google Ideal Image Webster
I had several questions upon starting off with the facial / neck laser services. Well the procedure was not a good experience for me. I have my first procedure did on Thursday 1/2/2020 and it was uncomfortable. I came back on Friday 1/3/2020 to express my concerns and speak with nurse on duty. I was given ice packs and hydrocortisone samples. I have been calling to cancel my services since 2 days after receiving services. But it seems I have to wait until my consultant return to work on Thursday 1/23/2020 according to Rebecca. I don’t think I’m my opinion that this process is professional.
Google
5.0/5
Jan 3, 2020
Google Ideal Image Webster
My experience was great everyone’s always so nice and friendly
Google
5.0/5
Jan 1, 2020
Google Ideal Image Webster
Great service, very friendly. The staff make you feel really comfortable and explains all procedures in detail!!! Love this place!
Google
5.0/5
Jan 1, 2020
Google Ideal Image Webster
The staff was friendly and very helpful. I was in and out in a timely manor.
Google
5.0/5
Dec 11, 2019
Google Ideal Image Webster
I came in a few days ago and as soon as I walked in the door I was welcomed with friendly staff. The nurses are very professional and nice. They make me feel comfortable every time. The rooms are always clean and tidy. I would definitely recommend anyone to go there.
Google
5.0/5
Dec 10, 2019
Google Ideal Image Webster
Just had coolsculpting done 2 weeks ago. Nurse and staff are very professional and caring. Can't wait for the results!
Google
5.0/5
Dec 10, 2019
Google Ideal Image Webster
Every time I come in, my experience is always 5 stars. Everyone is always friendly and accommodating. The place is always clean and inviting. I love this place and would recommend it to everyone.
Google
5.0/5
Nov 30, 2019
Google Ideal Image Webster
I’ve been going here for my lasik hair removal treatments and have always been greeted by smiling faces and warm personalities. The rooms are clean! The nurses aren’t awkward at all even when they have to do certain areas that aren’t necessary fun working on. I love this place and they have great Black Friday sales!!! Highly recommend!
Google
5.0/5
Nov 29, 2019
Google Ideal Image Webster
Everybody made me feel very comfortable, especially my nurse doing my procedure!
Google
1.0/5
Nov 25, 2019
Google Ideal Image Webster
I went because of all the adds that are constantly ran. Currently, one was BYGO free so being that i have been interested in hair removal for a while, i decided this year, that will be my Xmas gift to myself! Well, I was slightly disappointed to find out what i wanted was $2000! Lip, Chin and under my chin. It was bothersome that under the chin is broken into upper of full because this feels like i'm being nickle and dimed to death but the cost was WAY more than I was expecting. And this was supposedly with the "discounts". I say "supposedly" because when i asked what the cost of full legs were, i was told normally $10,000 but with discounts, is currently $3,500. If that savings is so steep on legs, I find it hard to see how a much smaller area, that will take much less time does not have nearly as much of a discount. ---i was told it normally runs for $3000. Numbers were way too off for me. Even if i have to pay for 20 treatments elsewhere, it will still be cheaper than using Ideal Image.
Google
5.0/5
Nov 16, 2019
Google Ideal Image Webster
Very good
Google
4.0/5
Nov 13, 2019
Google Ideal Image Webster
Very pleasant approach by the tech.
Google
5.0/5
Oct 20, 2019
Google Ideal Image Webster
Staff was very courteous & friendly. Wait time was minimal. Only thing is I would have loved to see the actual sculpting pod, but wasn't able to this visit
Google
5.0/5
Oct 18, 2019
Google Ideal Image Webster
Very kind a professional employees. Customer service at best and very good results. 3rd treatment and very high results. Shout out to Dominique Burkes and her partner on duty, they provided a very kind and friendly environment. I felt home and family treated.10/18/2019 Thanks ideal image Webster. Sincerely, Jessika Mendoza I will recommend to others.
Google
3.0/5
Oct 14, 2019
Google Ideal Image Webster
Staff is great and results are excellent, but the cost is outrageous.
Google
1.0/5
Oct 10, 2019
Google Ideal Image Webster
My appointment was for 5pm. When I got to the Webster TX location there was another girl in front of me waiting huffing and puffing. Clearly she had been waiting awhile (probably an hour since they schedule on the hour they told me when I called). At 5:10 she was called back. 10 minutes later a woman came out frazzled and asked me if I was waiting for her. I don’t know? I have no idea who my appointment was with because I was new waiting for a consultation. ...then 5:30 came and I asked why I hadn’t been seen. They hurried to get me back into an office and the same lady came in and was out of sorts, didn’t know my name, didn’t even know why I was there. She got a nurse to assess me and then quoted me. It was definitely a higher quote than expected having shopped around, but what bothered me was the unprofessionalism of it all. The assessment of how much dysport and Botox id need was high and when i questioned it because I’m younger and didn’t feel I needed that much (I’ve had it in the past), the nurse just said well I’m 34 and get this much. No regard to how I felt about it all. When I expressed my hesitation due to the office seeming all over the place when I arrived they simply responded with “well we got behind and had clients show up at the same time”. I understood those things happen, but they should have communicated that by either calling me to come in later or rescheduling. I will not be going back or recommending anyone for your services.
Google
5.0/5
Jul 8, 2019
Google Ideal Image Webster
I started getting laser hair removal in November of 2018 and it has changed my life! i hardly have to shave, i never worry about if I’m too hairy, and it saves me so much time! All the people are so kind and helpful, and after I’ve completed this treatment and have enough money for another I will definitely be coming back.
Google
5.0/5
Jul 3, 2019
Google Ideal Image Webster
I love coming to Ideal Image in Webster. Iliana has done my lip fillers and my laser treatments and I’ve been nothing but satisfied every time. I would absolutely recommend this place to anyone looking into getting any treatments done.
Google
5.0/5
Jul 1, 2019
Google Ideal Image Webster
Love this place I would highly recommend!! The staff is amazing and Sandra is awesome !!
Google
5.0/5
Jul 1, 2019
Google Ideal Image Webster
I am so glad I get my laser treatments here. Ileana is my fav! I recommend this place to everyone 🙂
Google
5.0/5
Jul 1, 2019
Google Ideal Image Webster
I am loving my results on my hair laser hair removal treatments in my face. Great staff great service.
Google
5.0/5
Jul 1, 2019
Google Ideal Image Webster
The staff here are so friendly and helpful!
Google
5.0/5
Jun 30, 2019
Google Ideal Image Webster
I was nervous to have my first underarm laser treatment done. Robyn did an awesome job talking me through the process. She also helped answer any questions or concerns I had about other potential treatments! I am so pleased with the service and my results. Will definitely be returning!
Google
5.0/5
Jun 29, 2019
Google Ideal Image Webster
Very good experience today with Robin she is great they are friendly and make me feel confortable.
Google
5.0/5
Jun 29, 2019
Google Ideal Image Webster
Love the customer service and how they explain
Google
5.0/5
Jun 29, 2019
Google Ideal Image Webster
Love my treatments and results! The girls are amazing the nurses are very professional. I recommend the laser hair removal and cool sculpting not to mention fillers and botox. What haven't I've done lol!
Google
5.0/5
Jun 29, 2019
Google Ideal Image Webster
They did a great job I had my stomach, arms and chin done! I am so excited I feel like a million dollars! Thank you so much Sandra and to the great staff I will be referring my bestie, thank you again!
Google
5.0/5
Jun 29, 2019
Google Ideal Image Webster
I highly recommend this place for their exceptional service and attention to detail. I was in town for a special event, and they made me feel really comfortable. I will always come in for treatments when I am in town. Love all their staff!
Google
5.0/5
Jun 29, 2019
Google Ideal Image Webster
I love the results from all the services I’ve received, and not having to shave anymore. The staff is the best, especially all the nurses. I would recommend Ideal Image to everyone!
Google
1.0/5
May 31, 2019
Google Ideal Image Webster
Service is absurd! They mislead you and give you one price via email then change it when the day of appt comes. I had verified with the receptionist I was working with to ensure we both were on same page with the pricing then the day of they gave me different pricing and didn’t care what their rep had stated in the email I received with confirmation of pricing. Sadly I was referred here to the Webster location but won’t be going back there.
Google
5.0/5
May 31, 2019
Google Ideal Image Webster
I did cool sculpt for my"turkey fat neck" and suggest only a left and a right treatment. Since I had prepaid for 3 treatments and to return for a second appt and have the center done, I did. Well, the middle got a little over-processed and now I kind-of have a Cobra Neck from too much fat being removed. ... Turkey Fat is gone!!!! loved the staff!
Google
5.0/5
May 18, 2019
Google Ideal Image Webster
If you are looking for any type of service such as Botox, cool sculpting or laser hair removal I would strongly suggest Ideal Image Webster! They have by far the best customer service. I have been to various Ideal Image in the Houston area and by far this is the BEST! I drive all the way from The Woodlands to Webster to have my services done. Ileana, Christian and Sandra and my go to people, they will make you feel comfortable and explain the procedure thoroughly.
Google
1.0/5
May 17, 2019
Google Ideal Image Webster
I DO NOT RECOMMEND THIS PLACE. I watched the woman that did my injections put half of my product in her pocket. I got sick and almost passed out. They are way to high and do not care for the clients. I spent 2400 dollars on botox and lip filler and my lips look like they did the day I walked in the door. I called the corporate office haven't heard anything back. They don't care just care about the money.
Google
5.0/5
Apr 25, 2019
Google Ideal Image Webster
Customer care is #1 at Ideal Image - Webster. The time, patience, attention to detail and full understanding of my needs were very apparent from the staff. I immediately felt comfortable and it set a smooth tone from consult to receiving first treatment; all in the same day. Clean, Professional, Knowledgeable, Personable and Worthwhile.
Google
5.0/5
Mar 15, 2019
Google Ideal Image Webster
I was very impressed with the office in Webster, the staff was helpful, they help me to understand the process of cool sculpting, all my question were answered. I was also impressed with the price, the office has many ways for payment through financing. I would recommend Ideal Image to anyone who is interested in this procedure with out any down time. Angie H.
Google
2.0/5
Jan 27, 2019
Google Ideal Image Webster
Hair Removal Service, with a guarantee that the hair won't grow back, but it did. So they offered me 2 more treatments in Hope's of resolving my concern. After all of this I assumed it was successful... All was well so I thought, I've called them twice in regards to receiving other services and it was booked. However, when I told them I needed them to look over the previous treated area. They Never Confirmed Appointment or called me to treat the Area... They lack integrity
Google
1.0/5
Jan 3, 2019
Google Ideal Image Webster
Terrible service!! Stay far away from these people. I went there for Botox and the nurse was very rude. Tried to tell me I needed double the amount I asked for. The only reason I asked for that amount is because that’s the same amount I always get at other spas and it works great for me. She told me to go back to the other spas if that’s the case because she wasn’t going to sell me only 22 units of Botox. So I left and called the manager which he proceeded to tell me the reason they have you buy more is because they dilute their product more than other places... this place is a scam. Stay far away from them. Don’t waist your money
Google
1.0/5
Dec 5, 2018
Google Ideal Image Webster
Cool sculpting is overly priced at ideal image. I was told the procedure with 25% off. Which was not the case. Do your research before considering cool sculpting. I spent over $6000. It's not worth it. I actually had gone to clear like dermatology for a consultation they quoted me $5800. That price included a follow up cycle after 3 months on each area. Since I deal image with offering 25% off I assumed it would be for 1 follow up cycle per area. Never assume anything. I regret spending that kind of money. Also I had botox and ended up with a droopy eyelid. I would like to add that the nurse that did my procedures was very professional and very nice.
Google
1.0/5
Sep 27, 2018
Google Ideal Image Webster
I’ve been going here for a year and honestly dislike the service and I’m very disappointed in with some of the Nursing staff they have. There’s only one or two nurses that I make sure are there before I go in for my treatment. The other ones are so unprofessional. It’s so sad because I’m also a nurse and couldn’t imagine treating my patients the way that they do. I’ve waited for over an hour before, one time the nurse was doing my treatment and leaving the room every 3 minutes to do another girls treatment at the same time, and when I told her to stop due to pain, she kept going because she knew I was upset. The only reason I’m finishing up my treatment is because I already paid over 2,500.00. I don’t recommend it to anyone. When my collegues ask me where I go, I do not recommend them to this place. Do your research! There are better places in Houston with way better pricing. I’m very disappointed with myself for paying all that but now all I can do is finish my treatment and be done for good.
Google
5.0/5
Jul 3, 2018
Google Ideal Image Webster
The staff at Ideal Image Webster are friendly, personable, and have great dispositions. They are very knowledgeable and patient with the process. I have had a great experience and highly recommend their services.
Google
1.0/5
Jun 11, 2018
Google Ideal Image Webster
This place is a true rip off. l feel they are very dishonest, will say anything to get you to buy these high price sessions. Lazar hair removal in a small area shouldn't cost $1,550. Please do your research before entering the doors of ideal image, l wish l would have. 60% off!!!!! Yea right, this is not a deal; don't even bother to contact them. I wouldn't even give them HALF OF A STAR!!!!!
Google
1.0/5
Jun 3, 2018
Google Ideal Image Webster
I had cool sculpting done two months ago. Cool sculpting doesn't work! I didn't see any changes in me nor my belly. I spend $1,200 in one session. If you want to loose that stubborn fat exercise or go to a plastic surgeon, at least with a plastic surgeon you will see results. I voiced my concerns to them and all I received an insincere "I'm sorry". I regret falling for this procedure....do your homework before scheduling this. In my opinion is a waste of money AND it doesn't work.
Google
5.0/5
May 25, 2018
Google Ideal Image Webster
Friendly staff - I feel like they strive to provide a satisfactory experience and effective services for their customers.
Facebook
1.0/5
Jan 6, 2018
Facebook Ideal Image Webster
DO NOT waste your money on cool sculpting... I did FULL treatment in all areas of my abdomen and bra line. Went back in three months for follow up appointment with absolutely NO results! They recommended a second treatment and stated it would definitely work this time. I did everything from eating better to drinking more water and walking daily! Went in for a FULL second treatment and still absolutely No results! Don’t waste your time or money the procedure is uncomfortable and I got NO results! This procedure is a COMPLETE waste of time and money!
Facebook
5.0/5
Dec 24, 2017
Facebook Ideal Image Webster
Staff was very friendly and I was very satisfied with everything I had done my lips.i really love my new look.
Google
5.0/5
Oct 5, 2017
Google Ideal Image Webster
I have been very satisfied with every treatment I have received. I have had laser hair removal, coolsculpting and BBL therapy. The staff is always very kind, courteous and professional.
Google
1.0/5
Feb 21, 2017
Google Ideal Image Webster
This is based off of my mother: Had an appointment at 11 got there early to do paper work. The lady who took me in for my consultation was being "real" with me. Her way of being "real" was a bit hood and trashy to be frank. She told me I needed more than what I wanted to spend. They do good work just terrible price, tacky service as well. The customer service stinks. They txt me saying I made an apppointment before at another time on another day and then said I had another one. They blamed it on the "system". I have sat in the waiting room for over an hour and a half. And took them an hour to do my percesure. Being self conscious about my look they preyed on me to spend more money here. They didn't care about me they cared about the money and made me feel insecure.
Google
2.0/5
Apr 28, 2016
Google Ideal Image Webster
I didn't have any trouble getting an appointment until I purchased a (overpriced) package. Since that time they have canceled every appointment that I have had but when I have a friend call for the same service on the same day, they have a spot with that very person for the same service on the same day. That is, of course, after they confirm that you are paying and are "new money". I voiced my concern and wanted to speak to corporate and the girl said she couldn't give me the number because it is a cell phone and they can't give them out?!?! So I requested a phone call back and it has yet to happen. Very shady and incredibly unprofessional. Too many places in the Houston area to go to than to take a chance on such a shady business. Can't recommend
Google
1.0/5
Jan 10, 2016
Google Ideal Image Webster
I have been a member for many years and they agreed what I would pay for visits after my plan and they are now trying to double the charges. I feel they decieved me. They also said they would look into it and call me back and its been 3 days.
Google
5.0/5
Jul 24, 2014
Google Ideal Image Webster
I had my legs, underarm, upper lip and bikini area done. Love my results so far.