Newport News

4.4 /5
770 surveys
12515 Jefferson Avenue
Suite 500
Newport News, Virginia 23602
757-921-9003

CURRENT PROMOTIONS

STORE HOURS

Sun CLOSED-CLOSED
Mon 9:00am -5:00pm
Tue9:00am -8:00pm
Wed9:00am-6:00pm
Thu 9:00am-8:00pm
Fri 9:00am-6:00pm
Sat9:00am-5:00pm

Ideal Image is a full service Advanced MedSpa located in Newport News, Virginia, in the Jefferson Commons plaza across from Kohls. At Ideal Image, we specialize in cosmetic medical services including laser hair removal to get rid of all the unwanted hair that has been a burden your entire life, we also offer Ultherapy to tighten sagging skin, Botox & Fillers to combat unwanted wrinkles, and can even help you feel better in your clothes by reducing fat cells through CoolSculpting.

Whether you’re looking for the freedom to jump in the pool without unsightly stubble, wanting to smooth away wrinkles with Botox, or even just wanting to feel more confident in your skinny jeans, our team of highly trained medical professionals will let you relax, while we customize a plan that’s right for you. You deserve to feel you’re best, and Ideal Image Newport News will help get your there. We’re located on Jefferson Davis Highway in the heart of Newport News, so what are you waiting for? Give us a call or request your FREE Consultation today!

4.3/5
4.3 /5
46 Reviews

Google
5.0/5
Feb 9, 2020
Google Ideal Image Newport News
Nurse was great and treatment went well
Google
5.0/5
Jan 26, 2020
Google Ideal Image Newport News
Great customer service
Google
5.0/5
Jan 11, 2020
Google Ideal Image Newport News
I am pleasantly pleased with my results! As a Black-American woman, I was skeptical about how the laser would affect my pigment and even how much pain would be associated with the series of treatment. Well worth the money. I highly recommend the Newport News VA location.
Google
5.0/5
Jan 7, 2020
Google Ideal Image Newport News
I can't believe the results after one treatment with Ideal Image!
Google
5.0/5
Jan 6, 2020
Google Ideal Image Newport News
Wonderful and professional staff from start to finish
Google
5.0/5
Dec 23, 2019
Google Ideal Image Newport News
Great customer service
Google
5.0/5
Dec 17, 2019
Google Ideal Image Newport News
Very good experience from the time you come through the door. Very informative. It is quite a shock to find out how much it cost though, but understand it is a medical procedure
Google
1.0/5
Dec 15, 2019
Google Ideal Image Newport News
I got my first laser hair removal and it’s left scabs around my pubic area. This is incredibly uncomfortable. If this is how every experience will be for me I plan on canceling and asking for a refund, and just going back to waxing. It was far more painful than any waxing experience I’ve ever had. In fact it was horrible
Google
5.0/5
Dec 12, 2019
Google Ideal Image Newport News
The staff is always very pleasant and professional! I love Ideal Image!
Google
5.0/5
Dec 6, 2019
Google Ideal Image Newport News
I had a great experience. They were on time for my appointment. The nice lady doing my botox injections was very thorough. She put me at ease. I love my results!!!!
Google
5.0/5
Dec 3, 2019
Google Ideal Image Newport News
The staff are very professional and friendly.
Google
3.0/5
Nov 26, 2019
Google Ideal Image Newport News
I am very disappointed to learn about my graying hairs on my face and neck that cannot be lasered off like the pigmented hairs. Was a $1500 lesson I learned too late!
Google
4.0/5
Nov 22, 2019
Google Ideal Image Newport News
Great service & results are coming along!
Google
5.0/5
Nov 21, 2019
Google Ideal Image Newport News
Everyone was friendly and informative also the facility was very clean and smelled awesome, many toiletries available in the restroom.
Google
5.0/5
Nov 6, 2019
Google Ideal Image Newport News
Staff is wonderful.
Google
5.0/5
Nov 4, 2019
Google Ideal Image Newport News
Good
Google
5.0/5
Oct 30, 2019
Google Ideal Image Newport News
Very friendly and professional
Google
1.0/5
Oct 18, 2019
Google Ideal Image Newport News
This place is all about making sales. They don’t actually care about you as a customer. Once you sign on the dotted line you’re just another number. It’s impossible to ever get a phone call back or even get scheduled for a treatment. I regret ever coming here
Google
5.0/5
Oct 17, 2019
Google Ideal Image Newport News
The service was very nice and very helpful.
Google
5.0/5
Oct 12, 2019
Google Ideal Image Newport News
The tech was very informative and made me feel very comfortable to the point of requesting Lauren again for my next treatment.
Google
5.0/5
Oct 11, 2019
Google Ideal Image Newport News
Very professional and friendly staffs.
Google
4.0/5
Oct 10, 2019
Google Ideal Image Newport News
I would recommend this place for laser hair removal. I had been going for a year or more and did all my sessions. I have dark thick hair and it keeps me hair free for a good two months before needing to return for more treatment. I recommend laser hair removal over waxing because it last a lot longer in between hair growth. With waxing I was going every week to get it done with this it’s every two months a lot easier to keep up with. Unfortunately I still have unwanted hair growing back but just not as thick.
Google
5.0/5
Sep 19, 2019
Google Ideal Image Newport News
The girls were great
Google
2.0/5
Jun 13, 2019
Google Ideal Image Newport News
I've had three procedures done at Ideal Image Newport News. The laser hair removal was excellent and effective. However, I'm seeing little to no results after CoolSculpting in my throat/chin area and no affect on my rosacea after 3 BBL treatments. They have also canceled my appointments at the last minute more than once. I would not recommend.
Google
5.0/5
May 20, 2019
Google Ideal Image Newport News
I had a great experience and am so excited about the results. I cannot wait until all my hair removal treatment is complete. Thank you all Ideal Image staff.
Google
1.0/5
May 17, 2019
Google Ideal Image Newport News
I read the reviews before going and the majority were bad ( all about the way you do the contracts) but since this is the only place in the area for laser hair removal, I went anyway. From the call I got the feeling that I was going to a car sales environment. The ladies were nice but was set up to were the price was given at the end. This was not a consultation about my skin type or hair type (like the person on the phone said) it was a sales pitch and at the end I could not get out of there fast enough. She kept saying things about my credit ( if you don't want it checked, we can figure it out...or if you have bad credit we can help you with that) I have excellent credit and I take care of my finances. I felt almost insulted. I had already informed her that I wanted to think about it and It's sad that something like this has been turned sour. A spa should make you feel special. I wanted to know what the cost was from my first call, I already wanted the treatment but since they made me waste my time and you do business this way I will take my money to a different place even if I need to drive a longer way. By the way $5500 for one area, it's crazy!
Google
5.0/5
May 11, 2019
Google Ideal Image Newport News
Wonderful staff and great results!
Google
5.0/5
Apr 16, 2019
Google Ideal Image Newport News
Very professional. They do a great job making women look amazing!
Google
1.0/5
Apr 3, 2019
Google Ideal Image Newport News
I was overloaded with so much Botox that I can barely open my eyes and my whole face sags to the point that I have more wrinkles than I did before. Just not in my forehead.
Google
5.0/5
Mar 20, 2019
Google Ideal Image Newport News
Great customer service and great nurses! Got lip fillers and the turned out perfect! They also have really good deals if you keep an eye out.
Google
5.0/5
Feb 25, 2019
Google Ideal Image Newport News
Alexis Heath was amazing! she was very informative in explaining exactly how the procedure we be done, ensured I was comfortable throughout treatment and provided me followup care instructions. Overall very pleased with the location and staff was very friendly.
Google
5.0/5
Feb 12, 2019
Google Ideal Image Newport News
This place is amazing! The staff is great and the girls that work there truly care about their guests!!
Google
5.0/5
Feb 11, 2019
Google Ideal Image Newport News
I love going to Ideal Image and I couldn't pick a better place where the staff is friendly and cater to your needs. I would definitely recommend this for anyone getting laser hair removal. The appointments are quick and fast. I'm also getting the results I wanted.
Google
5.0/5
Jan 22, 2019
Google Ideal Image Newport News
I would highly recommend this location! I’ve been seen by almost all of the nurses and they are great! Very knowledgeable and explain everything. The facility is clean and tidy. I can’t wait to book my next appointment.
Google
1.0/5
Jan 4, 2019
Google Ideal Image Newport News
FAKE DEALS. ASK FOR ACTUAL PRICE FIRST. I was a costumer, i receive their deals in my email i was interested in doing the 50% off fillers contacted the store and asked to speak to a consultant to book an appointment and ask the final price. I know that one syringe is 500 dollars, but just to be sure. The consultant told me it was buy one get one free with is not what the deal in the add is claiming and when i was trying to explain she very rudely answered that she was the consultant, she knew the deals, and it was not what the email said, but what she said. I do not recommend this place because obviously they try to attract costumer with lies and have zero professionalism. Also, i have proof of the add i was trying to post it, but pictures wont post.
Google
5.0/5
Dec 22, 2018
Google Ideal Image Newport News
Jade is excellent. She does great work and always makes me comfortable and confident in whatever she does. Ive reccomended her to clients and friends and they’ve all been pleased as well!
Google
5.0/5
Dec 7, 2018
Google Ideal Image Newport News
Very professional and friendly staff. Clearly explain process, are patient and the office is very clean and comfortable.
Facebook
5.0/5
Nov 26, 2018
Facebook Ideal Image Newport News
Love love;) so professional... so many options and so many awesome financing opportunities!
Google
1.0/5
Nov 13, 2018
Google Ideal Image Newport News
This company does not respect your time. They double book appointments, run late and try and get you to come back the next day. Don't waste your time.
Google
5.0/5
Jul 11, 2018
Google Ideal Image Newport News
I thought I would be throwing away my money on another kind of treatment. I have been getting different kinds of treatment for 21 years and nothing has work. This is amazing!!! In just 1 treatment I have noticed a HUGE difference. I cant wait for mu next session. Thank you so much Ideal Image!!
Google
5.0/5
Jul 10, 2018
Google Ideal Image Newport News
AWESOMEeeeeeeee!!!!! STAFF comfortable atmosphere Great results Received Botox for my Forehead for my military folks “1st time go at this station”. Will come back again thanks ladies
Google
5.0/5
Jun 6, 2018
Google Ideal Image Newport News
I had the best experience here! Having contimplated getting Botox for many years I finally decided to go for it! Meghan Hopkins explained in immense detail everything about the procedure. She told me exactly what I would need done based off what my desire was. This was the best customer service I could ask for. Meghan was accompanied by tempestt and all together they were both a very helpful crew. I would recommend this location to everyone! I am beyond satisfied with my results and I have these ladies to thank for it!
Google
5.0/5
May 24, 2018
Google Ideal Image Newport News
Just recently got botox for the first time. The staff was friendly and very informative. My results were better then expected. I highly recommend to come here and I will be back as well!
Google
5.0/5
Mar 16, 2018
Google Ideal Image Newport News
I started off at the Richmond location and it was a TERRIBLE experience so I went into this one expecting the same and I couldn’t be more wrong. The girls are very competent and professional. Very friendly staff that make every visit a great one. Im going to regret this if she starts getting super booked, but LIZ is my girl. I’m getting laser hair removal and she is VERY thorough, detailed, and super friendly. I’ve had treatments in other locations and with other treatment specialist and I find myself arguing with them on weather or not they missed a spot or where the boarders of the treatment I paid for are ect. It’s very uncomfortable to have those discussions with someone as you’re laying there naked knowing you paid a heavy penny for the treatment. Liz on the other hand had already reviewed my chart before I went in and she knew exactly What I was supposed to get done ect. Very profesional! SO... avoid all headaches and just book your treatments with Liz.
Google
5.0/5
Feb 20, 2018
Google Ideal Image Newport News
I have been to Virginia beach and as of today Newport news. Virginia beach is good but I loved my first time as Newport news with Meghan Hopkins. She was very personable and made it as easy for me as she could. If I could I would pick from here on out. She made this locations experience fantastic for me. Thank you Meghan!
Google
5.0/5
Feb 13, 2018
Google Ideal Image Newport News
The people at the Newport News Ideal Image were very professional, warm and even fun to work with. I signed up for several treatments after an expert consultation with Aimee and have been thoroughly happy with the guidance given, the consideration of my budget, and the end results - much better than even expected! I am hooked and will be back for more! I highly recommend this facility and their staff - ask for Aimee!