Terms & Policies

Promotional Terms & Conditions

Laser Hair Removal Promotion: Up to 80% Off

Valid at participating locations only. Discount based on MSRP. 70% off single area purchases. Receive an additional 30% off 2 area purchases, 35% off 3 area purchases or 45% off 4+ area purchases. Minimum purchase of 3 or more areas are required to receive Up to 80% off discount. Offer expires  . Pricing subject to change at any time.

CoolSculpting® Promotion: Up to 50% Off

Valid at participating locations only. Discount based on List Price and in compliance with MAP pricing. Non-Members receive 9.00% off 4-5 cycles; 19.00% off 6-7 cycles; 28.00% off 8-15 cycles; 40.00% off 16+ cycles. Members receive 19.00% off 4-5 cycles; 29.00% off 6-7 cycles; 38.00% off 8-15 cycles; 50.00% off 16+ cycles. Offer cannot be combined with other offers or discounts. Offer expires  . Pricing subject to change at any time.

IPL Photofacial Promotion: Up to 50% Off

Valid at participating locations only. Discount based on List Price. Must purchase 2 or more treatments to qualify for 50% off discount. Offer cannot be combined with other offers or discounts. Offer expires  . Pricing subject to change at any time.

Ultherapy® Promotion: Up to 50% Off

Valid at participating locations only. Discount based on List Price. Must purchase 2 or more treatments to qualify for 50% off discount. Offer cannot be combined with other offers or discounts. Offer expires  . Pricing subject to change at any time.

Botox® Promotion: $13 Per Unit

Valid at participating locations only. Discount based on List Price. Must be actively enrolled in the Lifetime Membership Program. Program Members must purchase 1-99 units to qualify for $11.50 per unit offer and must purchase 100+ units to qualify for $10.00 per unit. Non-Members qualify for $13.00 per unit, no minimum purchase required. Membership Program Offers expire at the end of the active Membership term. Pricing subject to change at any time.

Xeomin® Promotion: $8.90 Per Unit

Valid at participating locations only. Must be actively enrolled in the Lifetime Membership Program. Program Members qualify for $7.90 per unit, no minimum purchase required. Non-Members qualify for $8.90 per unit, no minimum unit purchase required. Membership Program Offers expire at the end of the active Membership term. Pricing subject to change at any time.

Facial Fillers Promotion: Save Up to $200

Valid at participating locations only. Discount based on List Price. Minimum purchase of 2 syringes required to qualify for $200 off discount. Offer cannot be combined with other offers or discounts. Offer expires  . Pricing subject to change at any time.

CoolTone® Promotion: Up to 50% Off

Valid at participating locations only. Discount based on List Price. 25% off for 1 Area, 40% off for 2 Areas, 50% off for 3+ Areas. Offer cannot be combined with other offers or discounts. Offer expires  . Pricing subject to change at any time.

Lifetime Guarantee Membership Terms

Prices & participation may vary. Terms apply. Payment based on financing approval. $1,500 minimum spend required on the $299 credit, spend excludes injectable products and services. THIS DISCOUNT MEMBERSHIP PLAN IS NOT INSURANCE & is not intended to replace health insurance. The range of discounts will vary depending on the type of service & provider. The plan does not pay providers directly. Plan members must pay for all services but will receive a discount from participating locations. The list of participating locations is available at http://www.idealimage.com. A written list of participating locations is available upon request. You may cancel within the first 30 days after the effective date or receipt of membership materials whichever is later) & receive a full refund, less a $20 processing fee. You will receive access to the discounts on Laser Hair Removal, CoolSculpting®, CoolTone® and/or Botox® only upon your satisfaction of the applicable minimum threshold indicated for each treatment as follows: (i) Laser Hair Removal Ideal Touch Ups at per treatment prices of: XS: $40.00, S: $50.00, M: $60.00, L: $70.00 depending on the size of the area treated after completion of a 16-month or 8 Session Laser Hair Removal contract; (ii) CoolSculpting® at a 50% discount after the purchase of 6 CoolSculpting® cycles; & (iii) CoolTone® at a 50% discount after the purchase of 4 CoolTone® cycles; (iv) Botox® at $10/unit after purchase of 100+ units. This discount plan is administered by: I.I. Gift Cards, LLC, 1 N. Mabry Hwy, Tampa, FL 33609; phone 1-800-BE-IDEAL. ©2023. Ideal Image Development Corp. All Rights Reserved. Valid at participating locations only. Injectable & CoolTone® purchases and offers not valid in Canada. Pricing subject to change at any time.

Laser Hair Removal Single Session Terms

Valid at participating locations only. Single Session Laser Hair Removal treatments must be completed within 3 months of purchase date or unused treatment will be forfeited. The following may not be applied to purchases of Laser Hair Removal Single Sessions: Promotions, Discounts, Laser Hair Removal Lifetime Guarantee Program Benefits and Lifetime Guarantee Membership Program Benefits. Packages cannot be combined with other offers or discounts. Pricing subject to change at any time.

Laser Hair Removal Ideal Touch-ups

Access to reduced touch-up pricing, with our Ideal Touch-ups program, are included with the purchase of any 8 Session, Laser Hair Removal packages. Price of each Ideal Touch-ups treatment vary depending on the size of the 8 Session area purchased. Ideal Touch-ups are available after the completion of the 8 Session package or after the 24 month period (whichever comes first) on only the body part purchased with the 8 pack Sessions. Please see here for our current Ideal Touch-ups pricing for each area, per Touch-up treatment: XS: $40.00, S: $50.00, M: $60.00, L: $70.00. Ideal Image Development Corp. All Rights Reserved. Offers cannot be combined with other offers or discounts. Valid at participating locations only. Pricing subject to change at any time.

Policies

No Show Policy

Schedules can get hectic – we understand (and have all been there). You can easily reschedule your appointment up to 24 hours prior through the Ideal Image mobile app (available on iOS and Google) or by calling 800.BE.IDEAL. Missed appointments, or those canceled or rescheduled within 24 hours, will be charged a no-show cancellation fee of $50 (plus tax, if applicable) to the credit card we have on file.

Confirmation Reminders

We will send you a confirmation reminder 5 days prior to your scheduled treatment. Please be sure to let us know that you’re coming at least 48 hours in advance, otherwise we will automatically cancel unconfirmed appointments. Please let us know if you can’t make it, and we can give your timeslot to another client that would like to come in.

Cashless Payments

To better serve you, we are no longer accepting cash payments at our clinics – instead we’ll make payments even easier. Just provide a credit card that we will keep on file for quicker, faster, more efficient payments.

Credit Card on File

Related to the above, we’ll now require that all Laser Hair Removal maintenance and Botox® maintenance appointments have a credit card on file with us. You will not be charged in advance and can choose another form of payment if you wish, but there must be a valid card in our system to reserve your appointment.

Appointments with Past Due Balances

If you have a past due balance, you will not be able to schedule an appointment until that amount is paid. We will also cancel appointments that are scheduled if your account becomes past due. Having trouble making a payment? We can help. Call us at 800.BE.IDEAL and we’ll get you squared away, or make a payment directly through our Ideal Image mobile app (available on iOS and Google).

If you have any questions on our policies, feel free to contact us. For more future updates, product launches and other exciting news, we invite you to follow us on Instagram and Facebook. Thank you for continuing to be a valued client!

Refund Policy

We’ve all been there when something unexpected happens. If you’re experiencing any of the events below or would like a refund for the following reasons, here’s how to submit your request:

  1. Relocation: If you’re moving to an area without an Ideal Image clinic within 60 miles, please provide a copy of rental agreement, mortgage contract, or utility bill confirming the date of your move and new address.
  2. Military/Active Duty: Please submit a copy of your military/active-duty orders that includes the active-duty date and address. If you’ll be relocated to an area within 60 miles of an Ideal Image clinic, we’ll gladly reschedule your appointment at the location of your choosing; if not, we’ll process your refund. We’re grateful for your service.
  3. Medical Exception/Pregnancy: Please provide documentation of your medical condition or pregnancy from our Ideal Image medical team or a third-party medical professional that confirms you can no longer receive your scheduled treatment.
  4. Peace-of-Mind Guarantee: Our goal is to make sure you get the Ideal Image experience within time frame you had in mind. To open a Peace-of-Mind Guarantee case, please provide confirmation that you have not received, or have not rescheduled, a partial or full treatment within 60 days of your purchase date. (If you’ve personally cancelled or rescheduled within 60 days, your purchase is not eligible for a refund.)
  5. Change of Heart: It happens — and we understand. Please provide proof of your request to cancel (dated and time-stamped within 72 hours of your purchase) to request a refund.