very friendly employees especially my free consultation with Ms. Rebecca Gilbert

Britney was amazing, super nice and lovely , she helped me thru the pain of my laser hair removal, super professional. The place was clean and everyone was so nice ! I love Ideal Image I recommend 10/10

It was wonderful. The staff at the Boulder facility are great. It was a long appointment but my nurse provided interesting conversation and went out of her way to make me comfortable. Thank you so much. I'm already happy with the results.

I love Ideal Image Boulder! Brittany and the whole team go above and beyond to make sure their clients are comfortable and happy. There has never been a hassle with scheduling, and every treatment so far has been completely worth it!! Thank you Ideal Image!

It was amazing. They were very patient and I love the results

Left me hanging on a question through an email. Made me feel rather unable to be helped. I am not over weight and was told I need to lose another 20 to 30 pounds. Sad I feel worse when I reached out for help!

Paula and the front desk staff were amazing! Made it feel like I was in my living room receiving a service. The confidence Paula gave me during and after the coolsculpting was so appreciated and kind of her.

As always I have great experiences with Ideal Image. Paula is very knowledgeable and personable. She was fun to work with. My procedure came out great!

Stephanie at the front desk is amazing!! I came in feeling like a disgusting fat body and left feeling like a literal hero. Stoked to put down the salad and get some cool sculpting!

I really had the best conversation ever with Lauren, she answered all the questions and made me feel very comfortable asking all of my question, thanks so much..

Paula is the best! She is so sweet and caring during my treatments. My treatments were delayed because of COVID and she made sure everything was back on track.😍

Very good experience with Paula! Love the people there.

I drove 3 1/2 hours for my appointment today and even though they were short handed and having to cancel appts, Chadly, the receptionist was able to let me keep my appt. I am very grateful for Lisa the RN, for staying late to take care of me and my 90 min appt.

Once I am with the nurse it is great. But cancellations and no response from a manager makes your place rotten. I will not ever promote your facility. I want my procedures done so I cAn spend my money somewhere else who responds to client needs.

Had a great experience here! Brit was awesome and knew her stuff. I would recommend.

Lisa, was wonderful and very informative! I will definitely be back.

I absolutely love this place! Lisa is the most AMAZING nurse in the whole world. And Casey, the receptionist, is a sweetheart. I would recommend this place to everyone. Absolutely amazing!!!!!!

I’ve had treatments with Lisa and Paula, they are both great, friendly, professional and very knowledgeable. I always seem to have a ton of questions and they are always able to answer everything. I can highly recommended both of these ladies.

Britney was amazing today! Very comforting and informative. All the nurses I have so far have treated me so well.

Extremely disappointed. I paid over 5000 dollars for a package. They canceled my appointment and said they didn’t have another appointment until September.

Ideal image has been a terrible experience all the way around. My financing was not handled correctly, the staff is rude and attitudinal, nonprofessional, Horrible to deal with, the packages are misleading and scheduling is a nightmare! In addition, I am moving to a location where there is not an Ideal Image within over a two hour drive and still have not heard back on my refund. I purchased injections and it turned out the service I was told could be done is not an option, therefore I’ve been left with over $900 credit and still can not get my money back! I I’ve even gone to the Directors at the corporate level and can’t get a response from them as well. Next, I even worked for Ideal Image for a short period of time, before I realized how horrible the culture, people, pay, and everything about it was terrible and abruptly had to leave, because I was only given three days bereavement time for five people in 4 1/2 months dying that were extremely close to me;and three were family members one including my Mom. Two of those were tragic and in addition to that I lost two of my animals and had to sell my home within that same year! That is a horrible horrible thing to do to a person and may not even be legal. So I will be following up on that issue as well!!! This is been the worst company I’ve ever dealt with in my entire life and I’m 63 years old. That should tell you something about Ideal Image

I’ve only had four treatments and all the hairs have completely gone.

Lisa is amazing and did such an awesome job. All of the ladies are so professional and really take care of you!!!!

First time here. Had a very professional and efficient experience. Friendly and accommodating staff! Thanks!

Amazing service. All employees were very friendly and helped calm any fears I had. Got me in quickly and on my way shortly after. Great overall experience. 😊

I’ve been very happy with the results I’ve been getting from Ideal Image, but I think the best part is how comfortable I feel when I’m there, Lisa is always amazing and so gentle. I definitely recommend this location as they are always on time and they take the best care of me when I’m there

Lisa went over her duties. I came in a day earlier than scheduled on inventory day. She made sure I was taken care for. Thank you for going above and beyond. 😀

Paula was Amazing! She is my new go to .Friendly Professional &.Knowledgeable! I just scheduled another treatment with her!

The whole staff is always so welcoming and makes me feel so comfortable.

Lisa did an amazing job. Really took took her time to listen to my needs. Absolutely loved her customer service

Paula was amazing! She did everything she could to accommodate and take care of me. My body was really sensitive to cool sculpting so Paula came in outside of her shift and verbally coached me through the difficult portions of the treatment.

Lisa was great at doing my lazer treatments, I love going back to find out she is doing my treatment. Susan has been so helpful at scheduling my appointments, even with have some challenges getting an appointment(as I live in mountains) . She has called me when she has gotten cancelation and gotten me in even short notice, which I loved. Such a great warm environment at the boulder location! I cant wait to see all my results!

Update: thankfully I was able to get a refund for the ultherapy appointment I wasn’t able to keep due to a family emergency. It was challenging to get a refund since they have a strict policy. Considering their policy, they were very understanding.

I had a great service with the nurses there, they where so nice and professional.

Jodi Haba was very informative and talked me through the process of cool sculpting. She was encouraging and helpful.

Lisa was super compassionate and very patient provider

I struggle to find anything positive to say about Ideal Image. While the treatments are working, I cannot in good conscience recommend the company. Scheduling has been challenging from the very start. The staff have historically failed to return phone calls and emails. The treatments have been inconsistent - some providers take the time to do a wonderful job, but others rush and miss things. I'm disappointed that the commitment to covid safety does not include ensuring staff are wearing their masks properly. Sadly, I'm worried that giving honest feedback will ensure the remaining treatments will be even worse, and the minimal positive customer service I have been given will plummet to nothing.

Jane was knowledgeable, friendly, and super helpful.

Lisa is the best! So gentle and can tell how much she cares.

They are super welcoming, they make you feel very comfortable, Lisa is super nice I like how she always walks you through the process and answers any questions you might have... totally recommend it

I waited 2 months for an appointment. They canceled on me the day before the appointment after I already took a 1/2 day off work. Now they cannot get me in for another 2 months. I asked for my money back and they said there were no refunds.

The team at the Boulder location are amazing. Professional, friendly, and very accommodating while ensuring a safe and comfortable environment for the client.

The sales person was great, unfortunately we were required to purchase the packages before knowing there weren't any available appointments in our entire state for almost a month. We had to split up each treatment in different cities so we could get our treatments in time for a wedding which is a month and a half away. Update 4/19/21: Upon our first appointment, they were able to accommodate us and get most of our treatments done in one visit. Paula went above and beyond. Thank you!

The receptionist Juliet is very helpful.

Very nice workers! Made me feel very comfortable 💜

I have been so thrilled with my experience so far. Each employee has made an effort to connect each time I visit. Paula was incredible and went above and beyond to make sure I got scheduled when I needed to before my wedding. She was so helpful and fun to chat with each time I came in. I feel like I was treated the professionally abs with special care concerning my exact needs. My technician Kara is so lovely and makes sure to go above and beyond with concerns of my comfort, health, and satisfaction. I am so glad that Ideal Image came to Boulder!

My nurse was awesome! Had a great experience at Ideal Image! Can’t wait to start seeing some awesome results from my cool sculpting session!

Amazing group of employees, they do everything they can to help you out, caring/comfortable environment, and don’t make you feel judged at all for whatever you want to get done or however you come in looking.

Everyone at the Boulder clinic have been great. They are all nice and explain everything. My treatments have been good. Paula was great and took time to explain everything. Now I just have to wait to see the results as they aren't instantaneous!

Lisa's the best, she is such a good person. She asked how I was going throughout the whole procedure, and did everything to make it as comfortable as possible.

Pleased with my first visit definí will be back staff was very friendly

My experience was great, Paula did a phenomenal job. Very friendly, answered all my questions

Paula was absolutely amazing.

The girls in the front are great. Julieta and Susan have both been very helpful in giving me quotes and information.

I had a BBL facial for the first time. Paula was my nurse & did an excellent job of explaining the procedure and kept me informed throughout. She also provided great post-procedure instructions, and was very personable & kind. Highly recommend:)

I would highly recommend Ideal Image if you are interested in laser hair removal. Their service is professional, the boulder location is fantastic - the staff are friendly, knowledgeable and helpful (Susan and Lisa have been incredible). My treatments have been delayed due to COVID (through no fault of Ideal Image, we all know how this pandemic has rocked businesses!) and they have gone above and beyond to extend my contract and ensure I receive all of the treatments I need in order to get the desired results. For an investment like this, it's worth going with the best!

I used to go to the westminister location and this one is by far more professional, on time and pays attention to detail. I love it.

I am completely and utterly impressed with Ideal Image. I have done two treatments of CoolSculpting on my submental region with wonderful results, and my very first time getting Juvederm Ultra in my lips was such a pleasant experience, thanks to Paula! She is incredible, comforting, and listens to your every want and need. She is exceptional. The front desk girls are also the sweetest! Highly recommend.

I’ve been waiting to be hair free since I was 16 & now I finally am thanks to ideal image Boulder & my amazing nurse Inessa! It does not hurt at all & super fast treatments. Plus 18 month interest free financing to make it possible! Love this place!

very happy to come to this location. my last date was very traumatic and painful. but today the nurse Lisa who treated me was very professional and kind.

Highly recommend this location. Everyone is friendly and nurses are very competent! I especially love Lisa!

Zero stars! They cancelled my appointment and refuse to give me my money back. When I was told my appointment was cancelled because the nurse would be out, they said that I would not be charged. After I was charged, I called them to get my money back, they said "you have a contract", yet THEY are the ones who broke it by cancelling my appointment. Two months later, and many unreturned phone calls they still refuse to give me my money back.

Horrible company

DONT WASTE YOUR MONEY!!! A couple things. First off cool sculpting didn’t do anything for me besides make me sick during the service, swell heavily, and that’s about it. It didn’t do anything for me even though I dieted and workout out. The nurse was rather short with me and seemed to be in a bad mood. But the cherry on top is that if you go here there is no way out. I lost my job due to covid and cannot pay for my contract. Too bad. There is NO WAY OUT!! Even though I had a poor experience with no results and cannot pay. Please do yourself a favor and NEVER GO HERE!

I’ve had an awesome experience with laser hair removal here. All of my nurses have been great & make the experience as comfortable as possible. I’m a little over halfway done with my treatments and already seeing great results!

You worked SO hard to get my appointment re-scheduled! The practitioner was great, fast, and SO professional.

Great service!

Paula at the Boulder location is amazing! She is so sweet and friendly. She knows how I like to be treated and works very hard to make these treatments enjoyable and easy for me.

Happily I had my Botox appointment today. I had missed the call from the clinic and had thought they did not contact me but they did I’m very pleased with the clinic and the staff

I can't recommend this place highly enough. The staff are all so knowledgeable, friendly, and helpful and I always feel comfortable when I go in for my appointments. They really value making sure the customer is happy and I've experienced that firsthand. Facility is very clean and they are rigorous with their Covid19 precautions and screening.

Not being able to go into the facility for a consultation made the process harder from the beginning. After deciding what I wanted I got in and I found that the laser is not able to attack light/blonde hairs and that the price is per surface area as opposed to how much hair one has. The staff was very considerate in letting me switch sections and even get a refund when they were unable to service the right areas. Overall this has been a great experience but it could have been simpler with a consultation

Paula was AMAZING! She helped me with what was needed and gave me expert opinion on what would look most natural for me! Really great experience all around!

It was amazing, I enjoyed it a lot and the technician that serviced me was amazing! Can't wait to see the results at the end of my treatment! Rebecca is A+ also and makes me feel so comfortable (while getting a Brazilian! 😛 )

Paula RN is amazing! She’s professional and I always feel confident when I know she’s doing my treatments

Rebecca did an awesome job with my LHR treatment! Love all the ladies here. They’re quick to respond and offer a really high-quality and pleasant experience!

I stopped in for pricing and the front desk ladies were so nice. They couldn't let me in the clinic due to covid but called me on the phone with a quote. Im so excited to get laser hair removal.

Very supportive staff! The treatments can be a bit painful but my nurse was super patient with me and the ladies at the front were great.👍

very friendly and informative

It was wonderful from start to finish. thank you.

Ideal Image of Boulder has the worst customer follow up. I had the Cool Sculpting done in February and am yet to see results. When someone from HQ called to follow up, I was told she would have someone from Boulder contact me right away. That was over a month ago. What an absolute waste of money. They guarantee the results, but how do they assess results? One they take zero measurements pre-treatment, no follow up after treatment and are unavailable months later. If someone were to ask my opinion, I would strongly discourage them from doing business with Ideal Image and instead put the money towards a gym membership or a nutritionist.

Amazing as always! I LOVE Ideal Image, best staff and services ever!

The way the company is handling the Covid situation is amazing!! They called me in from my car, had me sanitize, and checked my temperature. The staff was amazing!! My nurse was super knowledgeable and made the whole experience super comfortable. I can not wait to see the results at the end of this.

It was nice to get back in there not everybody was extremely professional and courteous

Saw their 70% off laser hair removal promotion. Called to set up a free consultation and no one would give me price points— I wanted my bikini, maybe Brazilian done. After poking around, I finally got someone to give me a range...she said “The lowest I’ve seen is $30 and the highest like $7,000. What you’re looking for is a smaller area so you should be good.” I drive two hours (bc I live in the mountains) to get to the consultation. Keep in mind, I’ve had laser done so my hair isn’t super thick. These people told me regular priced, $7,400+, and with the discount $2,500. Very disappointed and will be going else where for my laser. Best part about the whole thing? I got a free la croix when having my consultation. If you have money to burn, go for it. 🙂

Very nice staff, great facility,clean. Quick and efficient service. Great result.

This was my first time doing something like this and the girls here at ideal image made me feel so comfortable! Every single one of them was so kind and welcoming, and the nurse taking care of me was excellent. She took good care of me and made my experience exceptional, highly recommend!

Have great customer service, very friendly and thorough!

Very helpful, friendly, professional and accommodating.

Lauren was so great, she was so helpful, friendly, and calming! Everyone else was very welcoming and professional.

Best thing I've done for myself.

Clean environment, extremely nice ladies. Quick service and well informed.

Was greeting by a very friendly receptionist. She was kind enough to ask if I’d like something to drink. Such a friendly staff. Received Botox around eye and hair line area. Very, very pleased with the results. The nurses were knowledgeable and caring, made you feel so comfortable. I loved the privacy/layout of the rooms at this facility. I can’t wait to go back and visit again soon!

Great place. Everyone took such good care of me