Wonderful, friendly service. Highly recommend, and will keep coming back!

Brittany was super helpful, and my treatment was great! Very clean, thorough, and professional.

Brittany was great at explaining and super friendly. Made me feel comfortable

I love Ideal Image. I had been doing botox here for years and that is always a good experience. It is clean, the nurses and front desk are personable, and I always have all my questions answered. It was a no-brainer to try other services here. When I first signed up to do a laser hair treatment package, a friend gave me a hard time about the price. She said I could do it cheaper through groupons and at some fly-by-night studios, and I am so glad I didn't listen to her. What I paid for was worth every penny. Most of my hair was gone after the second and third time I did my laser treatment and the nurses give great advice on how to maximize my session. Ex. not shaving x days before to target treatment areas when I come. I had a reaction to the laser the third time I went and I was immediately given medicine to take home, a prescription, and the nurses followed up with me so many times. They were truly concerned about it. I had some marking from sun exposure. The reaction cleared up with the treatment they prescribed and I have since gone back for a few more laser session with no incident. If I had been going to another place with inconsistent staff or had decided to hop around for deals, there would not have been a record for the technicians and nurses to use each time to adjust the laser and treatments to match my skin. I will say contracts for service to sign up are a bit off-putting but they are clear. They say how you pay and for how many months you receive or get the service. The service here is always phenomenal from the greeting at the desk to the time in the room. Everyone there is attentive, fun, and very professional. I most likely would not go to any other provider for a treatment that I know Ideal Image provides. I know the service will be good, the price will be comparable to other places, and I will be treated as an individual and taken care of at Ideal Image.

Super friendly and made me feel really comfortable! 100% recommend!

Ideal Image has and incredible staff of nurses and rns giving you guidance, advice, and high quality treatments. I felt safe and educated with every step. Highly recommend!

The fact that she saw blonde hair and stoped me to ask what Color the hair was that I wanted removed I told her black then she explained to me that gray hair red hair and other types of hair cannot be removed permanently I thought that was great of her because another company had said they could

Dr. Paula was amazing !

Excellent overall. Friendly, welcoming, great service. Everyone here is absolutely amazing.

Paula is the best!

Paula was awesome, highly recommend!

We walked in for some info and Stephanie, Brittany and Paula were amazing! They got us all the info we needed, answered all our questions and got us scheduled! Such a great and caring staff!!

Great! Nurse was friendly and knowledgeable.

Everyone at Ideal Image - Boulder is so wonderful and professional! I always feel so warmly welcomed and taken care of. It’s incredibly clean while still having a very calming energy. I’ve had 5 laser hair removal treatments and couldn’t be happier. ***Staff member Brittany, stands out to me so much in my 5 trips to Ideal Image! She has been so calm and gentle with me for my laser hair removal treatments. She takes extra time, care, and is so amazing with the education and science behind the process as well. After 5 sessions I now special request her to handle my treatments. Incredibly gentle, wonderful energy, and FANTASTIC results! Not only do I HIGHLY recommend Ideal Image Boulder, but if you’re new to laser hair treatments- try and get an appointment with Brittany! 🤗❤️👍🙌 Thank you ALL so much!

I’ve only had four treatments and all the hairs have completely gone.

Brittany does a fabulous job, is very professional, and does the very best!!

It was time for my botox and I was lucky enough to get Zach when I was transfered to an agent. He was personable great and just a delight to deal with! I am blessed to have met this young gentleman who is very diligent making sure that I had my appointment was timely and even researched some things that were going on for me and brought great resolution! I'm extremely honored to have worked with this young man and I wish him many blessings in the future in all your endeavors! I love Ideal Image, from Zach to my technician Paula as well as Stephanie!! Thank you one and all!! Happy Holidays to all at Ideal Image!! You make life so much more beautiful and enjoyable!!

The staff is very kind and truly cares about their clients. My last appointment (lips) Was more painful than the first lip treatment and I seem to have some scabbing are chapped lips at the injection areas but they’re improving quickly. I love going to ideal image

very nice staff! tolerated me very well 🙂

I absolutely love it here. Everyone’s so nice and helpful felt so comfortable and definitely recommend them for all they offer !!

Brittany has this wonderful calm and nurturing bedside which makes you incredibly comfortable. Thanks to all the Ladies here for the professional and friendly service!

Susan was absolutely amazing getting me setup with my membership and Stephanie helped me find the best deal!

Super friendly staff and great, effective service!

Melissa Geisland did my BBL and she was amazing!!

Everyone in the office was so sweet and helpful. Paula was so professional and very efficient. Highly recommend!

I had a great experience at this location, I was with different location before after my treatment today I choose to switch to this location I live 50mins away I really don’t mind driving all the way to boulder it’s really worth it ,I wished if I moved to this location from my first treatment they know what they doing I’m super happy about the results 🙁 My nurse today is Brittany😍 god blessing you every day , she was super professional honest about her job kind, agile and friendly. She made sure I understood everything before we started my laser procedure, and walked me through every step she made. Also,the girl at the front desk made sure I felt welcomed with a beautiful smile as soon as I walked in, and was extremely helpful. If I can give more than 5 stars I will Thanks everyone.

Brittany was fantastic and so sweet and professional ! Easy breezy beautiful

Everyone I spoke to was very helpful and willing to help me find the treatment that was right for me. I first spoke with Cody. He was super nice and helped me right away. Julianne Mehrtens is an amazing person. She went through everything step by step and helped me feel super comfortable. I think you have a great team!!

Ideal Image never notified my partner of inability to perform services during breastfeeding. They refused to refund $1500 and stopped returning all the calls. They ask you to sign a lengthy contract only to keep your money. What a rip of and we would never recommend them again.

From the initial phone call with my sales person to the receptionist that scheduled my procedures, Everything went very smoothly and no pressure. Very helpful staff and Lisa my technician was especially good, not only with the application of the Ultherapy, but also empathetic with the pain involved. She was very patient and kind

I would give them 10 stars if I could, staff was absolutely delightful!!! I can’t wait to see them again!!!

The provider that did the BBL on my chest was wonderful. She explained everything she was doing and made sure I was never uncomfortable. I would recommend the Boulder location to anyone. The whole staff is so sweet and inviting.

Brittany was amazing. She talked me through the whole thing and was so kind! Thank you!

Clean, professional and completely on time. The staff is fantastic!

Treatments were easy & enjoyable. Hard to get ahold of anyone.

I have been visiting Ideal Image for a few months now and absolutely love it! The women working at this establishment are so professional, empowering, and most importantly (to me) warm and welcoming! I find myself talking to the members for a while after every appointment about anything from services to things happening in my life. They provide insightful info and advice to the best of their ability on any questions I have for them. I am looking forward to continue my journey with them. Thanks ladies! R

I was hoping to schedule my first appointment at Ideal Image for Botox. I’ve had Botox before so I’m familiar with the typical pricing, how Botox works, and what to expect. During my consultation, I was told unless I was ready to spend between $700 and $1,000, I could NOT make an appointment. When I told this person that I was hoping to schedule one appointment for 40 units, she told me it would be a minimum of $15/unit. The whole pricing structure and “sales pitch” felt like a scam. I was very disappointed to learn that I cannot schedule a one-off appointment even though I’ve never been to an Ideal Image Med Spa before. As I was told, “Ideal Image doesn’t work that way.”

Ideal Image is by far the best MedSpa I have ever been a customer with and one of the most professional. The entire staff at the Boulder location make you feel at home both in comfort and quality of care. The customer service is off the charts, a 15/10 grading. With great results, consulting, communication and customer service I would highly recommend them to anyone. Especially at the Boulder location.

Lisa is one of my favorite nurses! She is so sweet and caring!

I purchased a huge package from ideal image Boulder. I have had coolsculpting 5 weeks post procedure. Fillers, laser hair removel and ultherapy. I have loved ever minute of my treatments with the amazing nurses Paula and Lisa. The receptionist has been super friendly also. The place is very easy to find and very clean. Everyone I have worked with is professional and friendly. What I also love about it is I'm not forced to use something I don't need done. My results so far which I'm at 5 weeks post coolscupting have already been fanominal. At first I was very skeptical after reading so many horrid reviews. Lots of coolsculpting doesn't work. Little piece of advice this isn't a miracle pill you can take and sit on your duff eating a bag of potato chips and triple cheeseburgers everyday. My hope is if you are really wanting the best results for the money you have spent to have the procedure done. Take care of your eating habbits and lifestyle choices. Coolscupting, ultherapy, laser hair removal and fillers DO work.

Brittany is amazing! So thorough!

The corporate office is a SCAM SCAM! Do not buy. They lie to you about what you need!! The nurses tell you the truth. They want me to carry a $2200 balance because they won’t give me my money back! BUYER BEWARE!

Lisa was great! My only complaint is that the treatment room was absolutely freezing!!!!

Amazing experience! 10/10

I typically go to another center and was once again rescheduled; but thankfully I was! The staff at the Boulder location was AMAZING! They were super sweet and helpful. I’ve decided to continue going to this clinic even if it means a few more miles to travel!

I love this location! I am so happy to see the results I have seen in my laser treatment in the past 8 months ☺️

Happy to have my hair removal done with Lisa at Boulder! She’s the best!

Anessa was wonderful!

I hate to leave bad reviews and I would never do this if the situation wasn’t so extreme. I paid over $4200 for 10 cycles of cool sculpting…that’s right 10 cycles! I’m their “ideal candidate”, at a healthy weight my whole life, no saggy skin, didn’t gain a single pound and not only lost less than an inch total but have bumps and indents all over the treated area. The ladies at the Boulder location that treated me were kind, amazing and professional! This is clearly an issue with corporate and trying to cover up issues. Calls haven’t be returned, they send me to different nurses hoping to get a different answers about my treatment results so they don’t have to refund any money. It’s a sad situation really. I was hoping to resolve this quickly and move on. I was told 6 sessions was what I needed and ended up buying 4 more trying to get results. I feel like this is honestly a con job and I’m leaving this review in the hopes it stops others from making the same mistake. They actually said “we never guaranteed any results” and now I’m worse than when I started. 😭😭

Very friendly staff! I felt so comfortable!

I received cool-sculpting on my small double chin area. It wasn’t painful and I’ll be back in January for a final treatment.

Have been coming here for about a year and have always had a wonderful experience (not to mention great results with my hair removal treatment). But today’s visit was EXCEPTIONAL. The new nurse, Britt, was incredibly thorough, considerate, and had such nice bedside manner. She also was able to answer some of my more scientific questions about the laser hair removal process, which was awesome! If you come to this location, make sure you ask for her!

Perfect, professional and amazing service, I'm so happy for the quality of service that I received at this location from Nurse Garcia.

Loved these ladies and office! Professional and sweet. Had a great time chatting with Paula during my session!

The staff was very amazing, Brittany was very patient and helpful she was truly professional and amazing to work with.

very friendly employees especially my free consultation with Ms. Rebecca Gilbert

Britney was amazing, super nice and lovely , she helped me thru the pain of my laser hair removal, super professional. The place was clean and everyone was so nice ! I love Ideal Image I recommend 10/10

It was wonderful. The staff at the Boulder facility are great. It was a long appointment but my nurse provided interesting conversation and went out of her way to make me comfortable. Thank you so much. I'm already happy with the results.

I love Ideal Image Boulder! Brittany and the whole team go above and beyond to make sure their clients are comfortable and happy. There has never been a hassle with scheduling, and every treatment so far has been completely worth it!! Thank you Ideal Image!

It was amazing. They were very patient and I love the results

Left me hanging on a question through an email. Made me feel rather unable to be helped. I am not over weight and was told I need to lose another 20 to 30 pounds. Sad I feel worse when I reached out for help!

Paula and the front desk staff were amazing! Made it feel like I was in my living room receiving a service. The confidence Paula gave me during and after the coolsculpting was so appreciated and kind of her.

As always I have great experiences with Ideal Image. Paula is very knowledgeable and personable. She was fun to work with. My procedure came out great!

Stephanie at the front desk is amazing!! I came in feeling like a disgusting fat body and left feeling like a literal hero. Stoked to put down the salad and get some cool sculpting!

I really had the best conversation ever with Lauren, she answered all the questions and made me feel very comfortable asking all of my question, thanks so much..

Paula is the best! She is so sweet and caring during my treatments. My treatments were delayed because of COVID and she made sure everything was back on track.😍

Very good experience with Paula! Love the people there.

I drove 3 1/2 hours for my appointment today and even though they were short handed and having to cancel appts, Chadly, the receptionist was able to let me keep my appt. I am very grateful for Lisa the RN, for staying late to take care of me and my 90 min appt.

Once I am with the nurse it is great. But cancellations and no response from a manager makes your place rotten. I will not ever promote your facility. I want my procedures done so I cAn spend my money somewhere else who responds to client needs.

Had a great experience here! Brit was awesome and knew her stuff. I would recommend.

Lisa, was wonderful and very informative! I will definitely be back.

I absolutely love this place! Lisa is the most AMAZING nurse in the whole world. And Casey, the receptionist, is a sweetheart. I would recommend this place to everyone. Absolutely amazing!!!!!!

I’ve had treatments with Lisa and Paula, they are both great, friendly, professional and very knowledgeable. I always seem to have a ton of questions and they are always able to answer everything. I can highly recommended both of these ladies.

Britney was amazing today! Very comforting and informative. All the nurses I have so far have treated me so well.

Extremely disappointed. I paid over 5000 dollars for a package. They canceled my appointment and said they didn’t have another appointment until September.

Ideal image has been a terrible experience all the way around. My financing was not handled correctly, the staff is rude and attitudinal, nonprofessional, Horrible to deal with, the packages are misleading and scheduling is a nightmare! In addition, I am moving to a location where there is not an Ideal Image within over a two hour drive and still have not heard back on my refund. I purchased injections and it turned out the service I was told could be done is not an option, therefore I’ve been left with over $900 credit and still can not get my money back! I I’ve even gone to the Directors at the corporate level and can’t get a response from them as well. Next, I even worked for Ideal Image for a short period of time, before I realized how horrible the culture, people, pay, and everything about it was terrible and abruptly had to leave, because I was only given three days bereavement time for five people in 4 1/2 months dying that were extremely close to me;and three were family members one including my Mom. Two of those were tragic and in addition to that I lost two of my animals and had to sell my home within that same year! That is a horrible horrible thing to do to a person and may not even be legal. So I will be following up on that issue as well!!! This is been the worst company I’ve ever dealt with in my entire life and I’m 63 years old. That should tell you something about Ideal Image

Lisa is amazing and did such an awesome job. All of the ladies are so professional and really take care of you!!!!

First time here. Had a very professional and efficient experience. Friendly and accommodating staff! Thanks!

Amazing service. All employees were very friendly and helped calm any fears I had. Got me in quickly and on my way shortly after. Great overall experience. 😊

I’ve been very happy with the results I’ve been getting from Ideal Image, but I think the best part is how comfortable I feel when I’m there, Lisa is always amazing and so gentle. I definitely recommend this location as they are always on time and they take the best care of me when I’m there

Lisa went over her duties. I came in a day earlier than scheduled on inventory day. She made sure I was taken care for. Thank you for going above and beyond. 😀

Paula was Amazing! She is my new go to .Friendly Professional &.Knowledgeable! I just scheduled another treatment with her!

The whole staff is always so welcoming and makes me feel so comfortable.

Lisa did an amazing job. Really took took her time to listen to my needs. Absolutely loved her customer service

Paula was amazing! She did everything she could to accommodate and take care of me. My body was really sensitive to cool sculpting so Paula came in outside of her shift and verbally coached me through the difficult portions of the treatment.

Lisa was great at doing my lazer treatments, I love going back to find out she is doing my treatment. Susan has been so helpful at scheduling my appointments, even with have some challenges getting an appointment(as I live in mountains) . She has called me when she has gotten cancelation and gotten me in even short notice, which I loved. Such a great warm environment at the boulder location! I cant wait to see all my results!

Update: thankfully I was able to get a refund for the ultherapy appointment I wasn’t able to keep due to a family emergency. It was challenging to get a refund since they have a strict policy. Considering their policy, they were very understanding.

I had a great service with the nurses there, they where so nice and professional.

Jodi Haba was very informative and talked me through the process of cool sculpting. She was encouraging and helpful.

Lisa was super compassionate and very patient provider

Jane was knowledgeable, friendly, and super helpful.

I struggle to find anything positive to say about Ideal Image. While the treatments are working, I cannot in good conscience recommend the company. Scheduling has been challenging from the very start. The staff have historically failed to return phone calls and emails. The treatments have been inconsistent - some providers take the time to do a wonderful job, but others rush and miss things. I'm disappointed that the commitment to covid safety does not include ensuring staff are wearing their masks properly. Sadly, I'm worried that giving honest feedback will ensure the remaining treatments will be even worse, and the minimal positive customer service I have been given will plummet to nothing.

Lisa is the best! So gentle and can tell how much she cares.

They are super welcoming, they make you feel very comfortable, Lisa is super nice I like how she always walks you through the process and answers any questions you might have... totally recommend it

I waited 2 months for an appointment. They canceled on me the day before the appointment after I already took a 1/2 day off work. Now they cannot get me in for another 2 months. I asked for my money back and they said there were no refunds.

The team at the Boulder location are amazing. Professional, friendly, and very accommodating while ensuring a safe and comfortable environment for the client.

The sales person was great, unfortunately we were required to purchase the packages before knowing there weren't any available appointments in our entire state for almost a month. We had to split up each treatment in different cities so we could get our treatments in time for a wedding which is a month and a half away. Update 4/19/21: Upon our first appointment, they were able to accommodate us and get most of our treatments done in one visit. Paula went above and beyond. Thank you!

The receptionist Juliet is very helpful.

Very nice workers! Made me feel very comfortable 💜

I have been so thrilled with my experience so far. Each employee has made an effort to connect each time I visit. Paula was incredible and went above and beyond to make sure I got scheduled when I needed to before my wedding. She was so helpful and fun to chat with each time I came in. I feel like I was treated the professionally abs with special care concerning my exact needs. My technician Kara is so lovely and makes sure to go above and beyond with concerns of my comfort, health, and satisfaction. I am so glad that Ideal Image came to Boulder!