Denver (Westminster)

3044 West 105th Avenue
Suite 300
Westminster, Colorado 80031
303-255-6038

CURRENT PROMOTIONS

Sun CLOSED - CLOSED
Mon 9:00am - 6:00pm
Tue 9:00am - 8:00pm
Wed 9:00am - 8:00pm
Thu 9:00am - 8:00pm
Fri 9:00am - 6:00pm
Sat 8:00am - 5:00pm

All of us at Ideal Image are proud to make Westminster, CO the home of one of our newest laser hair removal clinics. Our Centennial laser hair removal team of experts are standing by and ready to answer all of your questions.

If you live in or near the Westminster, CO area and have been considering laser hair removal as a method of getting rid of unwanted hair, watch our video below and take a look inside of Ideal Image Laser Hair Removal.

From the North:
    1. Take West 128th Avenue
    2. Turn left onto Zuni Street
    3. Continue onto North Federal Parkway
    4. Continue onto Federal Boulevard
    5. Turn right onto West 105th Avenue
    6. Destination will be on the right
From the South:
    1. Take Lowell Boulevard
    2. Turn right onto West 104th Avenue
    3. Turn left onto Hooker Street
    4. Continue onto Grove Street
    5. Turn right onto West 105th Avenue
    6. Destination will be on the left
From the West:
    1. Take 100th Avenue
    2. Continue onto Church Ranch Boulevard
    3. Continue onto West 104th Avenue
    4. Turn left onto Hooker Street
    5. Continue onto Grove Street
    6. Turn right onto West 105th Avenue
    7. Destination will be on the left
From the East:
    1. Take West 120th Avenue
    2. Turn left onto Federal Boulevard
    3. Turn right onto 105th Avenue
    4. Destination will be on the right
3.9/5
3.9 /5
200 Reviews

Google
1.0/5
Jun 8, 2021
Google Ideal Image Westminster
Horrible experience! I waited over 2 months for my first treatment only for it to be cancelled a couple days prior. I was told they would try to get me in the following weekend and I would receive a call back later that day and never got a call! I called and left a voicemail and never got a call. I spoke with the receptionist finally telling her I would like a refund as I never got treatment and she said “well that won’t happen”. I was told she would let the manager call me and I still have yet to receive a phone call. I’m furious. I just want my money back for what I have paid into it without a treatment and have no idea how to contact someone.
Google
5.0/5
Jun 5, 2021
Google Ideal Image Westminster
Evelyn was amazing!! Super sweet and gentle. Wld prefer her every time I come in. Thanks so much Evelyn!
Google
5.0/5
Jun 4, 2021
Google Ideal Image Westminster
I have PCOS and these treatments have been very effective for me. I would like to mention however that the treatment areas seem to vary person to person. Not because of the hair growth, but because they all seem to have a different idea of what the treatment area consists of. Additional training or follow up between providers would be helpful.
Google
1.0/5
Jun 4, 2021
Google Ideal Image Westminster
Well they were great at first until the laser hair removal stops working and then they don’t answer your phone calls or get back to you so you can set up an appointment so no I don’t recommend them avoid at all costs
Google
5.0/5
Jun 3, 2021
Google Ideal Image Westminster
Evelyn was awesome!
Google
1.0/5
May 24, 2021
Google Ideal Image Westminster
I was assessed as a great candidate for coolsculpting. When I came in for my appointment, I was told that I had not enough subcutaneous fat for the machine and would not be able to receive treatment. I asked for a refund, since I was poorly assessed by one of ideal image’s employee and sold a treatment I could not receive. But I was informed that despite ideal image’s mistake they would not refund me per contract and the only option was to use the credit towards a different treatment. I explained I do not want a different treatment and asked to speak to a manager. It was Saturday so the front desk lady called the manager, who did not even give me the courtesy of talking to me and dismissed me through the receptionist telling her to tell me that there was not a possibility for refund. The receptionist kept trying to push other treatments on me and I felt conned into paying for something I don’t want. I still have not heard from a manager
Google
5.0/5
May 24, 2021
Google Ideal Image Westminster
Alexis was amazing! I love my lips!!!
Google
1.0/5
May 21, 2021
Google Ideal Image Westminster
Ideal Image “sent my records to a warehouse where the paper records are kept” at some point in 2020. When I went for treatment 1/2021 and was told that the facility didn’t have my records, I asked them to request the records and they told me they did and that it would take 4-6 weeks to get the records. I returned for another touch up treatment today (5/21/2021) and was told that my records are not at the facility. No one knew anything about the situation or where my records are. No efforts were made to rectify the situation yet again. The receptionist was not polite when I simply asked her to call me once my records have been officially requested and once they are available. This is essentially the same exact situation that happened four months ago and I’m not impressed that no one has taken any concrete steps to actually locate my records. Why does Ideal Image not use electronic records? Why have my records not been located in 4+ months? I’m told that we have to use the lightest settings since there’s no record of what my usual settings are (my usual settings were high on the YAG).
Google
5.0/5
May 20, 2021
Google Ideal Image Westminster
My first experience at Ideal Image was amazing, my first impression of this location was how nice the staff was (Lindsey and Evelyn). I was not discriminated against and I was treated with respect. This was a great experience and I cannot wait for my next appointment. Thank you Ideal. I really appreciate it.
Google
5.0/5
May 12, 2021
Google Ideal Image Westminster
Larissa is awesome!!! She is fast, efficient and real.
Google
5.0/5
May 6, 2021
Google Ideal Image Westminster
Monica was super helpful, I was so happy with the kindness way that she explained the whole process to me, super nice!!
Google
5.0/5
May 5, 2021
Google Ideal Image Westminster
I didn't catch the Master Injector's name, but she had very good technique. Very friendly and knowledgeable of my procedure.
Google
5.0/5
May 3, 2021
Google Ideal Image Westminster
Lexus was Amazing 🤩 Stephanie is the bomb too!
Google
1.0/5
Apr 30, 2021
Google Ideal Image Westminster
I am incredibly disappointed with my experience with Ideal Image in Westminster. I spent a couple of hours talking to an Ideal Image rep, going over services, and getting approved for funding. I was told by the rep that if I didn’t hear from someone at the Westminster location, the location of my choice because it’s near my house, in a couple of days that I should call them. I did not receive a call so I called and got their voicemail. I left my information. I got no response. Several days later I called again and got their voicemail. I left my information again. It has been over a month and I have not been contacted by them. To make matters worse, I requested a cancellation of funding by Ally, the company they use for funding. I informed Ally that I will not be working with Ideal Image because of my experience and as a result do not need funding. After a week or 2 I got a response saying I’d be contacted in 3-5 days. A couple of weeks passed and I sent another request to cancel effective the date of the first email. It has been another week and I have gotten no response but have gotten an email telling me my account it past due. I am seriously wondering if this whole thing is a scam. Update:I sent he info requested below. Although the response on here says 48 hours, the email they sent said they’d call in 48-72 hours. It didn’t matter...no call. So I contacted the person who responded to this post again. She apologized and said she’d have them call me right away. Still...no...call. I am happy to share that after almost 2 months Ally has canceled my account.
Google
5.0/5
Apr 29, 2021
Google Ideal Image Westminster
I can’t say enough about this location & staff! My technician Sam was THE BEST, knowledgeable and made me feel super comfortable. Stephanie scheduled me in last minute when I was in a pinch. Wonderful experience all around. Highly recommend!
Google
1.0/5
Apr 27, 2021
Google Ideal Image Westminster
I bought a coolsculpting package from this company. What I wasn't told is that it's non refundable. The reason why I wanted a refund is because I did not hear from anyone about getting scheduled for a week after purchasing. I decided to call the Westminister office directly and they did not answer. I have been in touch with the lady that sold me the package and she kept saying she emailed the manager of the store to contact me. I still have not heard from her and this has been a few weeks. I finally got scheduled for my first appointment in the middle of May after calling several times in a few days. I told the front desk lady I wanted to get scheduled for all of them because it seems like they are booked out really far and so hard to get a hold of. The front desk lady said she would call me back to get me scheduled and that "she had to move some things around in the schedule". She never called back when she said she would. So I waited a few days and called back. No answer. I called 3 times one day and finally someone answered. Well, I got scheduled for my second appointment sometime in June. I asked her to get scheduled for the rest and she said the same thing she did last time that she would get back to me because she had to move some things around. Like really??!! I just spent almost 6000$ and no one answers most of the time. I can't even get scheduled for what I paid for?? I have been to many medical spas and this is by far the worst I have ever dealt with. Do not waste your time and money here! And the sad part is I haven't even got the treatment done yet and it's already been a sh** show.
Google
5.0/5
Apr 27, 2021
Google Ideal Image Westminster
Megan was wonderful! I’ve had someone different each visit and I liked her a lot. I prefer when they go fast and she did her best to go fast for me and it was a great experience
Google
5.0/5
Apr 26, 2021
Google Ideal Image Westminster
Stephanie and Lindsay are amazing and helped me get what I needed right away! They are a huge asset to Ideal Image and made the purchasing experience very easy for me. Would highly recommend the lifetime membership! They were friendly and pronounced my last name perfectly too which is incredibly impressive. They care. Bottom line. Every visit to this place is a joy. The nurses are very professional. Laser hair removal is the best thing I’ve done for myself. Lifetime customer.
Google
5.0/5
Apr 26, 2021
Google Ideal Image Westminster
Mandy and the team went above and beyond to ease my concerns and help the situation. Thank you for your understanding and professionalism.
Google
5.0/5
Apr 24, 2021
Google Ideal Image Westminster
Amazing, very professional, love how she talks and calms you down and roots you on!! Great experience ever!! Megan was also fast and very friendly!!
Google
1.0/5
Apr 23, 2021
Google Ideal Image Westminster
The tech did amazing - as always- and made sure I was getting the best results! When she took me to the front she told the receptionist that I needed to come back in 1-2 weeks. After waiting at the desk for 10mins to get checked out the receptionist said “our next availability is June 1st.” With not even acknowledging that the tech just said I needed to come back in 1-2 weeks (April 22nd this happened). The receptionist didn’t even care. I was so blown away that I want to cancel everything immediately. She didn’t even try to see what could work. People pay a lot of money for these treatments and being blown off and insignificant was such a terrible feeling. With COVID it is already difficult to get in - I should be done with my treatments by now - but this is why, the receptionist don’t care and aren’t empowered to find solutions for the clients. The results are amazing and I really do want to recommend people to Ideal Image but fixing your front desk staff needs to be high priority.
Google
1.0/5
Apr 19, 2021
Google Ideal Image Westminster
I am so unhappy with this company. I reached out to Ideal in February for a quote. I received a call in less than 30 minutes, spoke to a very helpful lady and went ahead with getting financed. I called the Westminster clinic the NEXT day and left a message. To no response. I called back a few days later and was told the person that did that procedure had quit. And she didn't know when they would have someone eles. I was understanding and told them to just give me a call when they have it figured out. 7 WEEKS LATER.... I received an email from Ally lending mid April saying my bill is PAST due!! They took the loan money before they even saw me. So I have called and called and called. They answer 1 out of 10 times. I was told the manager runs 10 stores and I can not get her number. And to expect a call back between 7-10 days. This was two weeks ago. And nothing. Just called again and voice-mail. I call the corporate number and it directs by straight to Westminster and then it rings to voice-mail. After many calls someone answered @ Westminster and transferred me to corporate and it was sent to a special department for discrepancies but I have yet to hear back from them 8 DAYS LAYER. I am still getting emails from Ally with past dues. Reached out to Ally they told me they would look at it from their side also. So now I am almost 2 months behind on a service I wanted but never got a call back. DO NOT BOOK WITH IDEAL THEY WILL TAKE YOUR MONEY AND GHOST YOU. SO DISAPPOINTING.
Google
5.0/5
Apr 16, 2021
Google Ideal Image Westminster
Lindsay Jones was so patient with me and explained everything in full detail, I am so excited to start my hair removal process! UPDATE - I have had 4 sessions so far and the amount of hair that is gone is AMAZING!! Larissa went above and beyond to make my last session the best yet!! She was hilarious and that helped me get through the pain (yes it hurts!) I hope I am on her schedule in 6 weeks!!
Google
1.0/5
Apr 14, 2021
Google Ideal Image Westminster
Ideal image steals from you don't buy sessions because they will not honour their agreements. I didn't come in for my last few sessions and now they are keeping my money.
Google
2.0/5
Apr 12, 2021
Google Ideal Image Westminster
UPDATE: It is now 3 months past my unsuccessful cool sculpting procedure and the review below did result in an email from Ideal Image saying they would make my situation a priority. A manager emailed and asked for available times to talk, but after I sent the information, no phone call or email since that time. I continue to contact customer service weekly to ask for a resolution, they tell me they've made it a priority, and I continue to be ghosted. SUPER DISAPPOINTED! PREVIOUS: I have had both laser hair removal and cool sculpting performed at Ideal Image of Westminster. On my 4th and final treatment of cool sculpting in January of 2021, the nurse could not keep my procedure straight--she had the part of my body wrong, the sequence of treatments, and everything seemed off. Ten minutes before the end of the treatment, the wand fellow off. I did not experience the usual tenderness, swelling, or soreness. I called the office and spoke with Manager who said that the machine had been acting up and two days after my treatment, they had to order a new head for the machine. I asked to have the procedure repeated, she agreed, and said she would get back to me with times. That is almost 2 months ago. I have called 6 separate times to leave messages and have been ghosted ever since. These treatments are EXPENSIVE and they should "right" this situation. VERY FRUSTRATED with customer service and am thinking about spreading this even further on social media. This company has really gone down hill in the two years I have been using their services!!!!
Google
5.0/5
Apr 12, 2021
Google Ideal Image Westminster
Getting a hold of them is very simple. I got a zoom consult immediately. I got the facts outlined - that I needed and I signed up for my treatmen. It was sweet and to the point.
Google
1.0/5
Apr 11, 2021
Google Ideal Image Westminster
Horrible , they messed up my lip fillers twice and they refuse to fix them .
Google
5.0/5
Apr 8, 2021
Google Ideal Image Westminster
Ideal Image is incredible. I trust them, and the results after even the first treatment are amazing! I think over 70% of my underarm hair was gone just after the first treatment. For me, it only stings during, and maybe a minute after, the laser is used. The RN Evelyn is so sweet and this Michaela was lovely. So glad I have this place to go to! Thanks guys!!
Google
5.0/5
Apr 7, 2021
Google Ideal Image Westminster
Evelyn did my treatment and she was so sweet and gentle.
Google
5.0/5
Apr 5, 2021
Google Ideal Image Westminster
Front desk is always very friendly. I have now had Evelyn twice in a row for my hair removal procedures and she is absolutely wonderful. Professional and conscientious but very kind, too.
Google
5.0/5
Mar 29, 2021
Google Ideal Image Westminster
it was pretty good! the person i was with was super nice
Google
5.0/5
Mar 24, 2021
Google Ideal Image Westminster
Amazing staff! My first time there and the receptionist and the nurse that helped me were amazing. The process was made me a little nervous at first once at location, but she made sure I was comfortable and doing ok the whole time! Thank you ladies! Excited to come back for my next appointment! Would recommend
Google
5.0/5
Mar 11, 2021
Google Ideal Image Westminster
Amazing customer service and experience with Sam who is dedicated to quality while being personable in a very professional setting, extremely nice, caring about making sure you receive tremendous results. Stephanie at the front desk has superb customer service skills, is compassionate, friendly and can confidently relate to whatever beautification situation you’re considering going through. She's dedicated, really cares about people and will go the extra mile to make sure you’re cared for before and during your visit to Ideal Image creating a loyal trusting atmosphere of which I'm grateful to be a part of. Both are 5 star ratings in my book, highly recommended for great results towards your beatifications, have had various procedures done to themselves and understand what it’s like and will put your mind at ease. 👍❤
Google
5.0/5
Mar 10, 2021
Google Ideal Image Westminster
Jackie did a wonderful job today during my appointment! So much fun to talk to and very sweet. I would recommend her to anyone!
Google
5.0/5
Mar 9, 2021
Google Ideal Image Westminster
I had my first laser hair removal treatment with Jackie and she made me feel completely comfortable and walked me through the whole procedure as she was doing it. Thank you Jackie!
Google
5.0/5
Mar 8, 2021
Google Ideal Image Westminster
Evelyn is ABSOLUTELY amazing - best technician ever! And Stephanie, at the front desk, is terrific - always available for questions and very accommodating when my odd scheduling needs. Fantastic location, great service, and wonderful people!
Google
3.0/5
Mar 7, 2021
Google Ideal Image Westminster
Every time I have an appointment here, the system is different. The phone system doesn’t work, but you can’t just walk in - you have to call first. You can’t schedule your appointment for the next time.. you have to call, or they tell you they will calm you which they don’t. It is a different person each time, the desk people are rude and unhelpful. I can’t wait for my sessions to be over.
Google
5.0/5
Mar 5, 2021
Google Ideal Image Westminster
Its always very comfortable
Google
5.0/5
Mar 4, 2021
Google Ideal Image Westminster
The nurse who did my laser hair removal was so fast- she minimized the pain! She was so empathetic, and that also really helps. The professionalism of the clinic gives me a lot of confidence. It's clean and welcoming.
Google
5.0/5
Mar 4, 2021
Google Ideal Image Westminster
Amazing customer service, dedicated to quality in a very professional setting. Outstanding bedside manners!!! Sam & Evelyn are highly recommended 👌 I live in New Nexico, but travel to the Westminster location just for the outstanding services provided.
Google
5.0/5
Mar 3, 2021
Google Ideal Image Westminster
Evelyn is amazing and is the best technician I’ve had this far in my treatment ! Super fast, professional and kind! Highly recommend!
Google
5.0/5
Feb 26, 2021
Google Ideal Image Westminster
Evelyn was Great, and Stephanie was really helpful. Highly recommend! 🤗
Google
5.0/5
Feb 25, 2021
Google Ideal Image Westminster
Staff was fun, efficient, very thorough, and went above and beyond to make my visit professional yet chill. Westminster is by far my favorite Ideal Image location in The Front Range!
Google
5.0/5
Feb 24, 2021
Google Ideal Image Westminster
Always a lovely experience. Stephanie at the front desk is a peach. I love coming to ideal image because I always feel confident in my providers every time
Google
1.0/5
Feb 17, 2021
Google Ideal Image Westminster
The staff here has the worst communication skills. He has been a year now that I pay for my services.Each time I get scheduled for a service they cancel the week or day of not to mention they don’t follow up as promised . At this point I just want a refund and I’ll go somewhere they can at least have the Decency to communicate with their clients regarding cancellation before they commute and take time off work. I am very disappointed with the experience I had and continue to have here.
Google
2.0/5
Feb 16, 2021
Google Ideal Image Westminster
Last time I tried booking an appointment they were more concerned with taking my money as opposed to finding me a time to come in. It was a huge turn off and I'll go elsewhere.
Google
2.0/5
Feb 15, 2021
Google Ideal Image Westminster
Well I have really hard time scheduling I've been to three different locations but it's always the same hard time scheduling to get somebody to be able to schedule you and to get your services done that you've already paid for because you got financially approved another thing the people that are doing your procedure I've ran into one who is not very nice at all was not very professiona!! I've had three treatments and I have yet to see results I paid for 8 treatments so maybe I need a couple more before I start seeing results from the moment I have seen no results and it's been a headache trying to get the procedure done!! So I'm 50-50 I'm recommending it just because of all the issues I've had I will wait and see if I have any results maybe it just takes more time so hopefully by the time I'm done I will be able to see the results that I'm looking for and that I paid for!!
Google
5.0/5
Feb 12, 2021
Google Ideal Image Westminster
Evelyn was so patient and thorough and reassuring! Great staff.
Google
5.0/5
Feb 12, 2021
Google Ideal Image Westminster
Evelyn was amazing!! She was quick, professional and personable. She made me feel comfortable and did an wonderful job. Also, the front desk staff is so kind!
Google
5.0/5
Feb 12, 2021
Google Ideal Image Westminster
Outstanding Customer Service , Thank you Mesha B and the staff there you have made my day !!!!!!
Google
1.0/5
Feb 10, 2021
Google Ideal Image Westminster
My appointment started 15min late and laser removal was not done in one area
Google
5.0/5
Feb 8, 2021
Google Ideal Image Westminster
This has help so much, the staff is super friendly and help with an question or concerns. I tell all my friends and family about this place
Google
2.0/5
Feb 2, 2021
Google Ideal Image Westminster
I was originally wanting scheduled for filler and Botox and was only scheduled for the Botox, which I was unaware of so what I wanted completed was not able to be done. Scheduling is very difficult and I couldn’t get in for the filler I wanted until 6 weeks later. The technician that worked on my was good at what she did but very poor bedside manner, she made me feel very rushed and that she didn’t like her job. Wouldn’t go back to this location!
Google
5.0/5
Jan 25, 2021
Google Ideal Image Westminster
I was treated with a smile and treated with respect... also the nurse was genuinely interested in my health with the questions and my answers thanks for having great employees
Google
5.0/5
Jan 23, 2021
Google Ideal Image Westminster
I transferred from Arizona to this facility and I have to say it's WAY better! I had Sam who did my treatments and she took her time, she was kind, and made sure I had a great treatment session. She noticed some spots that needed extra attention and took care of it. I appreciate that. Overall great experience. Very happy that I transferred here 🙂
Google
5.0/5
Jan 14, 2021
Google Ideal Image Westminster
Very nice
Google
5.0/5
Jan 8, 2021
Google Ideal Image Westminster
Stephanie Seng at the front desk is super friendly and can relate to whatever beautification situation you’re going through. She really cares about people and will go the extra mile to make sure you’re cared for during each visit to Ideal Image. All the providers here are also very nice and caring as well, and always professional. The entire staff have had various procedures done to themselves and understand what it’s like and will put your mind at ease.
Google
1.0/5
Jan 4, 2021
Google Ideal Image Westminster
They were stuck up little brats that did not seem to give a care about me or my questions, just my money. So goodbye and try another profession.
Google
1.0/5
Jan 2, 2021
Google Ideal Image Westminster
I paid for the ultherapy procedure and it was so painful that I could not finish. I purchased the face and neck, only completing the neck. I asked if I could transfer the balance to something else and was told yes. This was six months ago. No one has ever returned a call and now they claim my contract has expired. I knew that With COVID scheduling would be difficult but this location is so lacking in communication and professionalism! I get the receptionist and asked her repeatedly if someone would finally call me back. She assured me they would. Another month has passed.
Google
5.0/5
Dec 23, 2020
Google Ideal Image Westminster
Awesome people. Extremely professional..love this place!
Google
1.0/5
Dec 21, 2020
Google Ideal Image Westminster
I went here for my full underarm treatment. However, not even 2 weeks after my last appointment, I still had hair growth. I needed to go back for touch ups but this company charges for those, unlike some others who have free touch ups after treatments are complete. I wish I chose a different company to go to. This has been very frustrating, knowing how much they charge for the treatment and in the end not completing the job. In my opinion, they are SCAMMERS!! :\ Update: I did contact them and sadly I did miss their one time call. I have called back and tried to get ahold of them again, with no reply. I stick with my last comment. Very frustrating.
Google
5.0/5
Dec 19, 2020
Google Ideal Image Westminster
Everyone is super nice and professional. They all make you feel comfortable and like you’re in good hands (because you are!). Absolutely loving the results and would recommend anyone thinking about laser hair removal to come here!
Google
5.0/5
Dec 17, 2020
Google Ideal Image Westminster
Just had a session @ Ideal Image off 104th and Federal. Good staff and clean comfortable rooms. My nurse today was Lisa and she was great ⭐️⭐️⭐️⭐️⭐️ Chatting and laughing made the process so much easier. Would highly recommend location and Lisa if you are looking for lazer hair removal!
Google
5.0/5
Nov 24, 2020
Google Ideal Image Westminster
She was friendly helpful and patient and always a good deal
Google
5.0/5
Nov 10, 2020
Google Ideal Image Westminster
I had such a great experience here. Tanya did a great job with my fillers, put up with my lame jokes, and was very knowledgable. She was so nice. Stephanie at the front desk was so funny and helpful, and went above and beyond to move my appointment up and provide me with details for my follow up visit. I would highly recommend this business! Thank you Stephanie and Tanya!
Google
5.0/5
Nov 10, 2020
Google Ideal Image Westminster
It’s not easy relocating to another state, not knowing anyone and having to book your laser hair removal appointments with new laser specialists. However, I’m so glad I’ve booked my appointments with the Westminster location. They are awesome and make me feel welcomed/comfortable during every visit. I’ve only been living in CO for about 3 months for work and I absolutely love it here. I highly recommend booking any service with the Westminster location, you will not regret it! Thank you guys for welcoming me and making me feel valued!
Google
4.0/5
Nov 9, 2020
Google Ideal Image Westminster
everyone I spoke with was amazing---Great customer service, and very welcoming and knowledgeable. I hope this experience continues to be positive---but I am only at the consulting stage
Google
5.0/5
Nov 6, 2020
Google Ideal Image Westminster
I love going to Ideal Image in Westminster, CO. The staff is friendly and do as much as possible to make you comfortable for your procedure. I would definitely tell my friends and family that are looking to have hair removal services done to check Ideal Image first.
Google
3.0/5
Nov 4, 2020
Google Ideal Image Westminster
My discussion with Rayvin was great and informative. The cost is where I have to walk away.
Google
5.0/5
Oct 23, 2020
Google Ideal Image Westminster
Customer service is always amazing at this location. Staff is friendly and also following all guidelines for COVID, providing customers with a safe/easy experience! Highly recommend. Also, my results with laser hair removal have been outstanding.
Google
5.0/5
Oct 22, 2020
Google Ideal Image Westminster
Super happy with my experience! All the women at idealimage are great!! Super friendly and super professional! I will continue to get my services done here!!
Google
5.0/5
Oct 16, 2020
Google Ideal Image Westminster
Waited a bit to get my appointment but due to Covid but very understandable as the world stopped for awhile. Results have been so worth it and after trying other med spas with no results I have been very happy with the staff, very professional and clean facility.
Google
1.0/5
Oct 6, 2020
Google Ideal Image Westminster
After doing an online consultation, I was told that it was unclear whether or not I’d be a good candidate for the procedure. I was required to sign a contract and put money down to go in for a consult. I waited for over a week before I got a call back to schedule an appointment. That was the first red flag. If you can’t look ahead in the scheduling books to schedule appointments, something’s very wrong. I originally agreed to the consult and money down thinking things were backed up due to covid. During the appointment I was told I was not a good candidate for the procedure but they would not refund my $550. Instead they offered Botox services. I agreed to that but would late regret it after seeing absolutely zero results. I have received Botox at other reputable centers and have had great success. My only conclusion is that they put trace amounts of the actual product in and the rest was water. I have not been able to reach a single person at this business to file a complaint. Scammers, unprofessional and unbelievable that they are getting away with this.
Google
1.0/5
Sep 23, 2020
Google Ideal Image Westminster
WARNING!!!! DO NOT GO HERE FOR ANY REASON!!! This has been literally the biggest regret of my life. simply because ideal image took thousands of dollars from me for a service that they swear works but I still have hair growth and have to shave a couple times a week. In my opinion ideal image should be investigated and forced to close for scamming people. you can go online and type in ideal image and a huge list of people complaining about being scammed pops up the stuff on the BBB website about ideal image is a disgrace to the beauty industry.
Google
5.0/5
Sep 22, 2020
Google Ideal Image Westminster
My Nurse was great very knowledgeable.
Google
5.0/5
Sep 21, 2020
Google Ideal Image Westminster
Best costumer service ever! I had put in a request for a virtual consultation and the next day they got back to me! I met with Madison Rotter who was fabulous! She made me feel comfortable durning the consultation and helped me find the option that will work best for me! If you are hesitant about choosing ideal image, don’t be. They are great!
Google
1.0/5
Sep 10, 2020
Google Ideal Image Westminster
i paid for lip fillers in july 2020 i did a video consultation due to covid was offered a 400$ down with payments of 150$ a month until a total of 1,000 was paid off. took until august until i got a call from the doctor who denied me due to concerns of allergies i had and was told i will no longer be charged the 150$ monthly and i would get a full refund. Was told it would take 21 days then 30 days the days constantly change. I cant get any emails back or phone calls. major scam. i have contacted legal professionals already because my account is still being charged the 150$ a month and cant get ahold of anyone. my account is more then likely going to be charged regardless so i have contacted legal help. This place is a scam and i dont think i will ever get a refund but im not gonna let it go i wont stop until i DO get a refund. The people are very unprofessional they dont know anything or return calls or emails. definitely dont go to ideal image they will take your money but never respond to you about getting your money back when it is denied for services months later and everything goes to voicemail this place is a major scam, if i actually do get a full refund and my account stops being charged i will actually write a good review and change this but until then i had to cover my end and get legal help. beware people.
Google
2.0/5
Sep 8, 2020
Google Ideal Image Westminster
I called to do the free consult over the phone. It felt like it was all just a sales gimmick. It would have been nice to see the pricing or a range of pricing to decide what treatment I wanted to move forward with. Also- to add- In the Response to this review someone said they were going to reach out to me. No one did and it is a month later.
Google
5.0/5
Aug 17, 2020
Google Ideal Image Westminster
My technician was fantastic. She explained the entire process and was patient with me when the pain level was a little higher than anticipated.
Google
1.0/5
Aug 14, 2020
Google Ideal Image Westminster
They burned my face and charged me 3k, so yeah. Never again. If I could it would be a 0 stars
Google
1.0/5
Aug 13, 2020
Google Ideal Image Westminster
Will no longer be wasting my money at Ideal Image Spa. Staff turnover is crazy high (for a reason) and my treatments are never consistent. I’ve seen okay results, but nothing close to what I wanted after 8 treatments. My hair is still mostly there and I shave every 2 days. I wanted laser to eliminate maintenance not add expenses. I have a friend that goes to Milan Laser Hair and sees the same nurse each time and has great results because of it. Hoping I have better luck there than I’ve had here.
Google
1.0/5
Aug 7, 2020
Google Ideal Image Westminster
Created a gmail just to say how awful my experience has been. Between treatments and touch ups, I have spent nearly $6,000 on Laser here for just my Brazilian. I am so frustrated. My “co pay” is different every time based on how much hair I have grow back. I was told I would only need a touch up every year. I need one at least every few months. I was also low balled for the touch up cost. It’s been more than they quoted nearly every time. I have a friend who went to another large competitor and is paying way less for an actual guarantee. I am so sad that I trusted Ideal.
Google
1.0/5
Aug 6, 2020
Google Ideal Image Westminster
After abdominal cool sculpting , I went through a lot of discomfort, swelling and look permanently pregnant with massive thighs after coolsculpting failed miserably last year. I have lost my image, wardrobe, confidence, and money. All my time is taken up dieting and exercising as I get bigger and bigger experiencing XL fat life for the first time. I’m still in shock. This treatment has created one hell of a horror story. I feel destroyed. Is there any solution? I paid way more than other places and I’m very depressed of result. Completely opposite of their promises and consultation at the beginning. Please do not waste your money here. I wish I didn’t do it
Google
5.0/5
Aug 4, 2020
Google Ideal Image Westminster
I've been in the spa industry in Las Vegas for 20 years, and have done Botox and Juvie off and on for the last 12. I've been scouting laser hair removal for the last 10, and always Ideal Image. I've known several people in LV who got their services at Ideal. A male friend got his whole body done. A girlfriend got her tattoos removed. Everyone was very satisfied! Thus, I know what to look for in a provider and not to always go for the cheapest, Groupon deal. Though, Ideal has some pretty good deals. Better to be safe than sorry. Finally, Jess was super at the Westminster, CO location. She's very knowledgeable, as a nurse and really confident. She heard my concerns and made reasonable recommendations. I appreciate this so much.
Google
5.0/5
Jul 31, 2020
Google Ideal Image Westminster
This was my second visit and I'm so pleased with the staff's kindness and care!
Google
5.0/5
Jul 21, 2020
Google Ideal Image Westminster
Great experience! Staff are amazing and welcoming every time.
Google
5.0/5
Jul 8, 2020
Google Ideal Image Westminster
Always very friendly and strive to get me the look I am after!
Google
1.0/5
Jul 7, 2020
Google Ideal Image Westminster
Google
1.0/5
Jun 6, 2020
Google Ideal Image Westminster
I haven't had services done yet so I can't rate those. But the customer service up to this point is severely lacking. The woman that did my virtual consultation (due to COVID19) was amazing! But everyone I've dealt with up to this point at the Westminster location has been subpar. I was unable to complete my initial appointment because of my "high temperature". Let me just say that after extensive research I've learned that the contactless thermometer that was used on me should NOT be used in direct sunlight...which it was, 3 times. A manager was supposed to contact me regarding the first appointment ordeal (3 weeks ago) and I've still yet to hear anything. I've received messages to call back to go through pre-appointment questions, but when I return the call I always get the voicemail which is never returned. Today, I tried to return the call again and finally got through, only to be asked to "please hold for a moment". The only issue is that I held for 13 MINUTES! I finally hung up and called back only to get the "after hours" greeting. I guess they put me on "hold" because they wanted to get out of there for the day. I already regret doing business here and I hate that I have to go through with the services; but BEWARE because unfortunately the contract is NON-REFUNDABLE!!
Google
5.0/5
Jun 3, 2020
Google Ideal Image Westminster
Every step of the process has exceeded expectations! I was contacted by Megan immediately after submitting the online request form, which was perfect timing. She then made sure I had a few moments to speak with Kristine, which is an excellent representation of the company. Kristine hosted the virtual consultation and answered a lot of questions before I had to ask them. She truly made my day and looking forward to my first appointment! Oh! A couple of other members of the team assisted with questions during the consultation and they are amazing, too! Thank you all!
Google
5.0/5
Jun 2, 2020
Google Ideal Image Westminster
Easy, comfortable, professional
Google
5.0/5
Jun 1, 2020
Google Ideal Image Westminster
Always experience great customer service and treatment when I go
Google
1.0/5
May 29, 2020
Google Ideal Image Westminster
I hate this place. For starters they were using the wrong laser for my treatment for majority of my sessions and burned me every time (I was not in the sun/suntanning). I was promised a manager would reach out every time and no one ever did. When I had about 3 session left they told me that they have been using the incorrect laser this entire time and that was why I was covered in burn circles after every treatment. I asked if that would effect my results and was told "yes". I then asked if I could speak to a manger about this and was told once again someone would reach out, obviously no one did. During my last session, I had asked the nurse to please stop and she did not listen. I was crawling away from her at this point in which she grab my legs and pulled me back and said "no no no let me just finish". Overall this place was horrible. Hands down one of the worst experiences I have ever received.
Google
5.0/5
May 26, 2020
Google Ideal Image Westminster
Good
Google
5.0/5
Mar 18, 2020
Google Ideal Image Westminster
I like going to this clinic...it's fast and the staff are really nice, they make me comfortable as a patient and help with any questions
Google
5.0/5
Mar 9, 2020
Google Ideal Image Westminster
This place has seriously change my life everyone here is so amazing and very helpful. I will always highly recommend there hair removal. The best results everrrrrrr trust and believe I have tried everything and this place is the absolute best no need to look further ❤️ Paula in Westminster
Google
4.0/5
Mar 8, 2020
Google Ideal Image Westminster
The 2nd time was pretty painful but the results have been very promising.
Google
5.0/5
Mar 7, 2020
Google Ideal Image Westminster
Great customer service& really makes you feel comfortable in an uncomfortable situation.
Google
5.0/5
Mar 6, 2020
Google Ideal Image Westminster
Excellent!
Google
5.0/5
Mar 3, 2020
Google Ideal Image Westminster
Awesome job!