Denver (Westminster)

3044 West 105th Avenue
Suite 300
Westminster, Colorado 80031
303-255-6038

Current Promotions

Sun CLOSED - CLOSED
Mon 8:00am - 8:00pm
Tue 8:00am - 8:00pm
Wed 8:00am - 8:00pm
Thu 8:00am - 8:00pm
Fri 8:00am - 8:00pm
Sat 8:00am - 5:00pm

All of us at Ideal Image are proud to make Westminster, CO the home of one of our newest laser hair removal clinics. Our Centennial laser hair removal team of experts are standing by and ready to answer all of your questions.

If you live in or near the Westminster, CO area and have been considering laser hair removal as a method of getting rid of unwanted hair, watch our video below and take a look inside of Ideal Image Laser Hair Removal.

From the North:
    1. Take West 128th Avenue
    2. Turn left onto Zuni Street
    3. Continue onto North Federal Parkway
    4. Continue onto Federal Boulevard
    5. Turn right onto West 105th Avenue
    6. Destination will be on the right
From the South:
    1. Take Lowell Boulevard
    2. Turn right onto West 104th Avenue
    3. Turn left onto Hooker Street
    4. Continue onto Grove Street
    5. Turn right onto West 105th Avenue
    6. Destination will be on the left
From the West:
    1. Take 100th Avenue
    2. Continue onto Church Ranch Boulevard
    3. Continue onto West 104th Avenue
    4. Turn left onto Hooker Street
    5. Continue onto Grove Street
    6. Turn right onto West 105th Avenue
    7. Destination will be on the left
From the East:
    1. Take West 120th Avenue
    2. Turn left onto Federal Boulevard
    3. Turn right onto 105th Avenue
    4. Destination will be on the right
4.0/5
4.0 /5
247 Reviews

Google
5.0/5
Sep 18, 2021
Google Ideal Image Westminster
Seeing results after first few treatments. Staff is professional.
Google
4.0/5
Sep 16, 2021
Google Ideal Image Westminster
Majella was amazing! She was my nurse for my hair removal appointment! So friendly and talked with me through the whole thing. Such a good experience compared to my last.
Google
5.0/5
Sep 14, 2021
Google Ideal Image Westminster
Atención muy profesional, la muchacha que hace ultherapy es muy eficiente divertida.
Google
5.0/5
Sep 8, 2021
Google Ideal Image Westminster
Lysa was amazing. Very communicative and explained the process well. She was very eager to make sure I felt safe and comfortable during the procedure. Definitely considering doing more/other treatments because of welcoming she made the experience. I've noticed some results from the first procedures, I was told it could take a few months so I'm hoping to see more in that time. 😀
Google
5.0/5
Sep 6, 2021
Google Ideal Image Westminster
The lady that helped me was very friendly and made the procedure go smoothly
Google
1.0/5
Sep 3, 2021
Google Ideal Image Westminster
The first person I spoke to here was super helpful and I decided to sign up for services. I paid and she told me that the Westminster office would be calling in a day or two to set up the appointment, and that they would be able to get me in within a week. I never heard back, so I called them around 2 weeks later. They didn't answer, so I left a voicemail. They never called back. I reached out again after another week and someone picked up, then they told me it would be several months until they could make an appointment... Which is not what I was told originally, it had already been a month, and it's after they already have a bunch of my money. It's now a full 3 months later, and I have disputed the charge with my credit card company as the services were never provided in the time promised, and they have been extremely difficult to get ahold of. I have been patient and kind whenever I have managed to get someone on the phone, but no longer want to do business with this company since their business model is sketchy as heck. I should've been wary since many other reviews say the same thing. I'll be calling my credit card company today to see if I can dispute the charge again. I would suggest everyone interested in this place think twice, or reach out to the office to make an appointment before you pay. So frustrated!
Google
5.0/5
Aug 26, 2021
Google Ideal Image Westminster
Leiza is great and professional loved my cool tone experience with her!!!
Google
5.0/5
Aug 24, 2021
Google Ideal Image Westminster
WOW! Lilly B is so incredibly professional and provides high quality client care! She takes her time and makes you feel comfortable as well. Thank you Ideal Image!
Google
5.0/5
Aug 17, 2021
Google Ideal Image Westminster
Really nice staff. I got the time of my appt mixed up and came in 1 hour early and they accommodated me! Very thankful.
Google
5.0/5
Aug 17, 2021
Google Ideal Image Westminster
Lyza was amazing! Made CoolSculpting process so easy.
Google
5.0/5
Aug 17, 2021
Google Ideal Image Westminster
Liza was very professional and attentive to my needs. She has a great personality and made sure I was comfortable and well cared for . Thanks
Google
5.0/5
Aug 14, 2021
Google Ideal Image Westminster
Lily did an amazing job again! Love this place! ❤
Google
5.0/5
Aug 11, 2021
Google Ideal Image Westminster
Larissa made the process very quick and easy!
Google
5.0/5
Aug 11, 2021
Google Ideal Image Westminster
Today was my 6th appointment and I got the best provider again I’ve had her a couple of times. Her name is Lilly and she is just phenomenal!!! She is efficient and nice all the way around just makes these appointments fly by!!! I hope I continue to get her she is amazing!!!
Google
5.0/5
Aug 10, 2021
Google Ideal Image Westminster
Larissa was great!!
Google
5.0/5
Aug 7, 2021
Google Ideal Image Westminster
Larissa was absolutely amazing and made sure to make it as comfortable as possible. 10/10 recommend.
Google
5.0/5
Aug 6, 2021
Google Ideal Image Westminster
Lilly is great! Very professional, nice and quick!
Google
5.0/5
Aug 6, 2021
Google Ideal Image Westminster
Google
5.0/5
Aug 5, 2021
Google Ideal Image Westminster
The ladies here are great and professional. Lily, who treated me several times made the process run smoothly and professionally. She made me feel very comfortable. I had been struggling to get appointments due to COVID within the time frame of my treatments so I had been jumping from centers close by my work area, none as professional as this center. Stephanie went out of her way to help me get back on track with my treatments and get things done. She scheduled me on time every time and was very kind and helpful. Wonderful customer service!!
Google
4.0/5
Aug 4, 2021
Google Ideal Image Westminster
I had hard knots in the nasal passages area but never corrected I’m still not able to schedule before my expiration date my $250 free gift which didn’t know it only had a three month time limit on it and also I still am not satisfied with the lip area that I had consulted and said it would be corrected with us stuff they did on my lips
Google
1.0/5
Jul 30, 2021
Google Ideal Image Westminster
I felt I was misled during the entire appointment. I was told the $ 200 I was paying for registration could be used in services right away. I specifically asked if I could turn around and use it on the Botox appointment I was booking and was told yes I initially, but after scheduling the appointment I was told I actually couldn’t use it for botox. I was told that as part of the program I’d receive a free service, but later told that was actually the $200 I was paying and it could be used for one of the “free” services. I still tried to continue with the appointment and specifically asked if I would be able to book Botox and the service together and if I’d be able to get an appointment before I was leaving g for vacation. I was told I could but minutes later when scheduling I was unable to. After the final time I was mislead I told the representative I was uncomfortable signing up for the service and no longer wanted it. I was told that I would receive a refund. Nothing was ever mentioned about not receiving a full refund yet I keep receiving a docu sign requesting I agree to a refund minus a consultation fee. This is ridiculous to request I pay $20 . I will not pay $20 for the 30 minute I spent speaking to a representative who purposely mislead me I order to achieve a sale.
Google
1.0/5
Jul 30, 2021
Google Ideal Image Westminster
The receptionist couldn't answer simple questions, I was forced into a zoom meeting with a so called expert, who was triggered when I asked if the cool sculpting caused inflammation, she flat out denied it then said it can cause swelling and some bruising to some, which I told her that's another word for inflammation. It's in the dictionary. She again denied it. Said, inflammation sounds so severe. What an absolute scam artist. Then I was told by the receptionist who confirmed the ad i answered which clearly said 50% off, only to be told by this so called expert(not) that it's only 25% off and that fine print said, "up to 50%". This operation is run by amateures and its a scam. I asked for a detailed quote in writing which I never got. I asked to be put in touch with my local clinic, which she refused said I must go through her, in Oregon? I will NEVER give a penny to anyone in Oregon. They're scammers and snowflakes. She lacked common understanding of the English language. She was a heavy girl, had bigger arms than me and is NOT the poster child for this service. Had no basic knowledge of health issues. Is no medical expert by anyone's stretch of imagination. This operation is a scam. No straightforwardness and they lack common medical knowledge and can't answer simple questions instead they deflect and twist words. I would NEVER do business with anyone in this operation They're scammers!
Google
1.0/5
Jul 30, 2021
Google Ideal Image Westminster
Felt really judged during my consult. As a trans woman, this is something that doesn’t fly with me. If I’m not comfortable, I leave. Felt sketchy. I asked questions about safety and the consultant didn’t seem to know anything. Said there are zero risks. NOTHING is risk free. I just wanted to feel informed and instead felt unwelcomed. I will be telling my trans friends to go elsewhere!
Google
5.0/5
Jul 29, 2021
Google Ideal Image Westminster
The whole staff is always swift with the service! Looking forward to future services done by ideal image
Google
5.0/5
Jul 29, 2021
Google Ideal Image Westminster
The staff is great and professional. Always super helpful and accommodating. 😊
Google
5.0/5
Jul 28, 2021
Google Ideal Image Westminster
Allison F was awesome and to do the consult virtually was great.
Google
5.0/5
Jul 26, 2021
Google Ideal Image Westminster
Was welcomed by the most friendly staff!! I just moved to Westminster, CO from Memphis, TN and WOW what a difference! Don't get me wrong, the staff in Memphis were friendly but nothing like Westminster. They were so uplifting and honestly, I am looking forward to my next appointment just to go back again!
Google
5.0/5
Jul 24, 2021
Google Ideal Image Westminster
Lilly was amazing! Loved my experience and would recommend this place to any friend!
Google
5.0/5
Jul 22, 2021
Google Ideal Image Westminster
Krystina was awesome. Her advice and instruction throughout my treatment made my visit a success.
Google
5.0/5
Jul 16, 2021
Google Ideal Image Westminster
Stephanie and Evelyn were amazing! I had an old old old contract and Stephanie took the time to do what she could to find an excellent in-between option that will keep me coming back for any needs I have!
Google
5.0/5
Jul 15, 2021
Google Ideal Image Westminster
Everyone is absolutely amazing to work with. They are so fun and make you feel comfortable and welcomed. Extremely clean environment! Will be a returning client for years to come.
Google
5.0/5
Jul 15, 2021
Google Ideal Image Westminster
I feel like they have gone out of their way to accommodate everything that I've needed and wanted. They listen to my requests and are very professional in what they do. It feels very clean and safe. I have appreciated Stephanie and Melissa for all they have done.
Google
5.0/5
Jul 14, 2021
Google Ideal Image Westminster
Was called in early & was seen in good timing! Evelyn didn’t mind me having to take time to clean up & shave. Did not make me uncomfortable for my full Brazilian. Will see her again!
Google
5.0/5
Jul 14, 2021
Google Ideal Image Westminster
Melissa was wonderful. Really took her time figuring out what would be best for me
Google
5.0/5
Jul 10, 2021
Google Ideal Image Westminster
Larissa was amazing! Walked me through everything and was incredible
Google
5.0/5
Jul 7, 2021
Google Ideal Image Westminster
Evelyn was awesome!! Very professional and made me feel much more relaxed than I expected!!
Google
3.0/5
Jul 6, 2021
Google Ideal Image Westminster
I have had to switch locations due to moving. The process of getting my information sent over took quite a while. Then when I went in for my appointment I was told my appointment was canceled and so was my contract. The person at the front desk was amazing and got me in. The fact that Ideal Image's system is just a mess is so off putting. Also the nurse who did my laser hair did it very quickly and the next day I noticed spots that had been totally ignored. She was pretty rude as well. The only redeeming factor of my visit was the person at the front desk.
Google
5.0/5
Jul 6, 2021
Google Ideal Image Westminster
Great experience! Larissa is very knowledgeable and professional. Definitely will be going back!
Google
1.0/5
Jul 5, 2021
Google Ideal Image Westminster
Trying to get scheduled is a task in itself! You never seem to have enough help or the help that you do have something always seems to come up and they have to “reschedule”. Also, The communication over my contract regarding the lifetime warranty phase was poor! I was told it was a $35 office visit not $35 per area. You can imagine my shock when I went and got all my areas re-treated after being canceled on a bunch of times that it was almost $150. You lost my business as well as I have told anyone that will listen, to go to another company.
Google
5.0/5
Jun 29, 2021
Google Ideal Image Westminster
Stephanie is awesome— she worked with me through all the complications of my account with patience and humor. I don’t know the names of any of my laser techs, but they’ve all been amazing too! Kind, conversational, and really helpful to make sure that the laser doesn’t hurt too much! Overall, I’ve had a really great experience here!
Google
5.0/5
Jun 29, 2021
Google Ideal Image Westminster
Lilly and Larissa were completely awesome and they made my experience, that I was dreading, completely enjoyable and quick. They both rock!
Google
5.0/5
Jun 29, 2021
Google Ideal Image Westminster
Larissa was my MedPro and she was fabulous!!. I got a painful procedure and she was so gentle. Stephanie at the front desk was so helpful and nice to talk to. Both sweet fun girls.
Google
5.0/5
Jun 23, 2021
Google Ideal Image Westminster
Lilly was absolutely wonderful. Pleasant, sweet, communicative, and quick. I hope I get her every time!
Google
5.0/5
Jun 14, 2021
Google Ideal Image Westminster
Lili is the Best!
Google
5.0/5
Jun 14, 2021
Google Ideal Image Westminster
Stephanie and Larissa were so great to work with. Answered my questions. And Larissa kept me laughing my whole appointment. Very helpful! There was confusion around my package and Stephanie solved it.
Google
5.0/5
Jun 14, 2021
Google Ideal Image Westminster
Larissa, Lilly, and Stephanie are amazing!! Always a great experience.
Google
5.0/5
Jun 14, 2021
Google Ideal Image Westminster
Laser treatment was a little frightening but Larissa was very helpful and answered all my questions. She was great and made my 1st treatment easy and fast. Great service! Thank you Larissa
Google
5.0/5
Jun 12, 2021
Google Ideal Image Westminster
Larissa at the Westminister location is the absolute best ! She makes the experience less painful and her communication during the treatment is amazing ! Her professionalism and patient care should be recognized!!! I hope someone reads this because she truly deserves acknowledgment and recognition for a wonderful job .....
Google
5.0/5
Jun 12, 2021
Google Ideal Image Westminster
Larissa made my experience smooth & comfortable! Such a great team here 😊
Google
5.0/5
Jun 12, 2021
Google Ideal Image Westminster
Lily was great, super fast and listened well to my needs
Google
1.0/5
Jun 8, 2021
Google Ideal Image Westminster
Horrible experience! I waited over 2 months for my first treatment only for it to be cancelled a couple days prior. I was told they would try to get me in the following weekend and I would receive a call back later that day and never got a call! I called and left a voicemail and never got a call. I spoke with the receptionist finally telling her I would like a refund as I never got treatment and she said “well that won’t happen”. I was told she would let the manager call me and I still have yet to receive a phone call. I’m furious. I just want my money back for what I have paid into it without a treatment and have no idea how to contact someone.
Google
5.0/5
Jun 5, 2021
Google Ideal Image Westminster
Evelyn was amazing!! Super sweet and gentle. Wld prefer her every time I come in. Thanks so much Evelyn!
Google
5.0/5
Jun 4, 2021
Google Ideal Image Westminster
I have PCOS and these treatments have been very effective for me. I would like to mention however that the treatment areas seem to vary person to person. Not because of the hair growth, but because they all seem to have a different idea of what the treatment area consists of. Additional training or follow up between providers would be helpful.
Google
1.0/5
Jun 4, 2021
Google Ideal Image Westminster
Well they were great at first until the laser hair removal stops working and then they don’t answer your phone calls or get back to you so you can set up an appointment so no I don’t recommend them avoid at all costs
Google
5.0/5
Jun 3, 2021
Google Ideal Image Westminster
Evelyn was awesome!
Google
1.0/5
May 24, 2021
Google Ideal Image Westminster
I was assessed as a great candidate for coolsculpting. When I came in for my appointment, I was told that I had not enough subcutaneous fat for the machine and would not be able to receive treatment. I asked for a refund, since I was poorly assessed by one of ideal image’s employee and sold a treatment I could not receive. But I was informed that despite ideal image’s mistake they would not refund me per contract and the only option was to use the credit towards a different treatment. I explained I do not want a different treatment and asked to speak to a manager. It was Saturday so the front desk lady called the manager, who did not even give me the courtesy of talking to me and dismissed me through the receptionist telling her to tell me that there was not a possibility for refund. The receptionist kept trying to push other treatments on me and I felt conned into paying for something I don’t want. I still have not heard from a manager
Google
5.0/5
May 24, 2021
Google Ideal Image Westminster
Alexis was amazing! I love my lips!!!
Google
1.0/5
May 21, 2021
Google Ideal Image Westminster
Ideal Image “sent my records to a warehouse where the paper records are kept” at some point in 2020. When I went for treatment 1/2021 and was told that the facility didn’t have my records, I asked them to request the records and they told me they did and that it would take 4-6 weeks to get the records. I returned for another touch up treatment today (5/21/2021) and was told that my records are not at the facility. No one knew anything about the situation or where my records are. No efforts were made to rectify the situation yet again. The receptionist was not polite when I simply asked her to call me once my records have been officially requested and once they are available. This is essentially the same exact situation that happened four months ago and I’m not impressed that no one has taken any concrete steps to actually locate my records. Why does Ideal Image not use electronic records? Why have my records not been located in 4+ months? I’m told that we have to use the lightest settings since there’s no record of what my usual settings are (my usual settings were high on the YAG).
Google
5.0/5
May 20, 2021
Google Ideal Image Westminster
My first experience at Ideal Image was amazing, my first impression of this location was how nice the staff was (Lindsey and Evelyn). I was not discriminated against and I was treated with respect. This was a great experience and I cannot wait for my next appointment. Thank you Ideal. I really appreciate it.
Google
3.0/5
May 14, 2021
Google Ideal Image Westminster
Update: I have now called twice for rescheduling an appointment and haven't heard from anyone. Originally was told they would call me back to reschedule an appt "that afternoon." Never heard. Just called again a few days ago because it's been a while now & no call back. I originally started about 6 years ago and it was great. I have felt since going back this past year that it has just gone downhill. I've decided to actually start all over again & try a different company. I'm not sure what changed but I've even had to talk to managers concerning the cost when I had an original contract with them 6 years ago that "changed" & "that manager isn't here anymore" & it's no longer a life time guarantee. I've decided I'm tired of dealing with them! The money, the scheduling issues...hopefully will have a better experience elsewhere. Lisa was my Esthetician today and she was perfection! She was friendly, professional & the pace of my treatment was comfortable.
Google
5.0/5
May 12, 2021
Google Ideal Image Westminster
Larissa is awesome!!! She is fast, efficient and real.
Google
5.0/5
May 6, 2021
Google Ideal Image Westminster
Monica was super helpful, I was so happy with the kindness way that she explained the whole process to me, super nice!!
Google
5.0/5
May 5, 2021
Google Ideal Image Westminster
I didn't catch the Master Injector's name, but she had very good technique. Very friendly and knowledgeable of my procedure.
Google
5.0/5
May 3, 2021
Google Ideal Image Westminster
Lexus was Amazing 🤩 Stephanie is the bomb too!
Google
1.0/5
Apr 30, 2021
Google Ideal Image Westminster
I am incredibly disappointed with my experience with Ideal Image in Westminster. I spent a couple of hours talking to an Ideal Image rep, going over services, and getting approved for funding. I was told by the rep that if I didn’t hear from someone at the Westminster location, the location of my choice because it’s near my house, in a couple of days that I should call them. I did not receive a call so I called and got their voicemail. I left my information. I got no response. Several days later I called again and got their voicemail. I left my information again. It has been over a month and I have not been contacted by them. To make matters worse, I requested a cancellation of funding by Ally, the company they use for funding. I informed Ally that I will not be working with Ideal Image because of my experience and as a result do not need funding. After a week or 2 I got a response saying I’d be contacted in 3-5 days. A couple of weeks passed and I sent another request to cancel effective the date of the first email. It has been another week and I have gotten no response but have gotten an email telling me my account it past due. I am seriously wondering if this whole thing is a scam. Update:I sent he info requested below. Although the response on here says 48 hours, the email they sent said they’d call in 48-72 hours. It didn’t matter...no call. So I contacted the person who responded to this post again. She apologized and said she’d have them call me right away. Still...no...call. I am happy to share that after almost 2 months Ally has canceled my account.
Google
5.0/5
Apr 29, 2021
Google Ideal Image Westminster
I can’t say enough about this location & staff! My technician Sam was THE BEST, knowledgeable and made me feel super comfortable. Stephanie scheduled me in last minute when I was in a pinch. Wonderful experience all around. Highly recommend!
Google
1.0/5
Apr 27, 2021
Google Ideal Image Westminster
I bought a coolsculpting package from this company. What I wasn't told is that it's non refundable. The reason why I wanted a refund is because I did not hear from anyone about getting scheduled for a week after purchasing. I decided to call the Westminister office directly and they did not answer. I have been in touch with the lady that sold me the package and she kept saying she emailed the manager of the store to contact me. I still have not heard from her and this has been a few weeks. I finally got scheduled for my first appointment in the middle of May after calling several times in a few days. I told the front desk lady I wanted to get scheduled for all of them because it seems like they are booked out really far and so hard to get a hold of. The front desk lady said she would call me back to get me scheduled and that "she had to move some things around in the schedule". She never called back when she said she would. So I waited a few days and called back. No answer. I called 3 times one day and finally someone answered. Well, I got scheduled for my second appointment sometime in June. I asked her to get scheduled for the rest and she said the same thing she did last time that she would get back to me because she had to move some things around. Like really??!! I just spent almost 6000$ and no one answers most of the time. I can't even get scheduled for what I paid for?? I have been to many medical spas and this is by far the worst I have ever dealt with. Do not waste your time and money here! And the sad part is I haven't even got the treatment done yet and it's already been a sh** show.
Google
5.0/5
Apr 27, 2021
Google Ideal Image Westminster
Megan was wonderful! I’ve had someone different each visit and I liked her a lot. I prefer when they go fast and she did her best to go fast for me and it was a great experience
Google
5.0/5
Apr 26, 2021
Google Ideal Image Westminster
Mandy and the team went above and beyond to ease my concerns and help the situation. Thank you for your understanding and professionalism.
Google
5.0/5
Apr 26, 2021
Google Ideal Image Westminster
Stephanie and Lindsay are amazing and helped me get what I needed right away! They are a huge asset to Ideal Image and made the purchasing experience very easy for me. Would highly recommend the lifetime membership! They were friendly and pronounced my last name perfectly too which is incredibly impressive. They care. Bottom line. Every visit to this place is a joy. The nurses are very professional. Laser hair removal is the best thing I’ve done for myself. Lifetime customer.
Google
5.0/5
Apr 24, 2021
Google Ideal Image Westminster
Amazing, very professional, love how she talks and calms you down and roots you on!! Great experience ever!! Megan was also fast and very friendly!!
Google
1.0/5
Apr 23, 2021
Google Ideal Image Westminster
The tech did amazing - as always- and made sure I was getting the best results! When she took me to the front she told the receptionist that I needed to come back in 1-2 weeks. After waiting at the desk for 10mins to get checked out the receptionist said “our next availability is June 1st.” With not even acknowledging that the tech just said I needed to come back in 1-2 weeks (April 22nd this happened). The receptionist didn’t even care. I was so blown away that I want to cancel everything immediately. She didn’t even try to see what could work. People pay a lot of money for these treatments and being blown off and insignificant was such a terrible feeling. With COVID it is already difficult to get in - I should be done with my treatments by now - but this is why, the receptionist don’t care and aren’t empowered to find solutions for the clients. The results are amazing and I really do want to recommend people to Ideal Image but fixing your front desk staff needs to be high priority.
Google
1.0/5
Apr 19, 2021
Google Ideal Image Westminster
I am so unhappy with this company. I reached out to Ideal in February for a quote. I received a call in less than 30 minutes, spoke to a very helpful lady and went ahead with getting financed. I called the Westminster clinic the NEXT day and left a message. To no response. I called back a few days later and was told the person that did that procedure had quit. And she didn't know when they would have someone eles. I was understanding and told them to just give me a call when they have it figured out. 7 WEEKS LATER.... I received an email from Ally lending mid April saying my bill is PAST due!! They took the loan money before they even saw me. So I have called and called and called. They answer 1 out of 10 times. I was told the manager runs 10 stores and I can not get her number. And to expect a call back between 7-10 days. This was two weeks ago. And nothing. Just called again and voice-mail. I call the corporate number and it directs by straight to Westminster and then it rings to voice-mail. After many calls someone answered @ Westminster and transferred me to corporate and it was sent to a special department for discrepancies but I have yet to hear back from them 8 DAYS LAYER. I am still getting emails from Ally with past dues. Reached out to Ally they told me they would look at it from their side also. So now I am almost 2 months behind on a service I wanted but never got a call back. DO NOT BOOK WITH IDEAL THEY WILL TAKE YOUR MONEY AND GHOST YOU. SO DISAPPOINTING.
Google
5.0/5
Apr 16, 2021
Google Ideal Image Westminster
Lindsay Jones was so patient with me and explained everything in full detail, I am so excited to start my hair removal process! UPDATE - I have had 4 sessions so far and the amount of hair that is gone is AMAZING!! Larissa went above and beyond to make my last session the best yet!! She was hilarious and that helped me get through the pain (yes it hurts!) I hope I am on her schedule in 6 weeks!!
Google
2.0/5
Apr 12, 2021
Google Ideal Image Westminster
UPDATE: It is now 3 months past my unsuccessful cool sculpting procedure and the review below did result in an email from Ideal Image saying they would make my situation a priority. A manager emailed and asked for available times to talk, but after I sent the information, no phone call or email since that time. I continue to contact customer service weekly to ask for a resolution, they tell me they've made it a priority, and I continue to be ghosted. SUPER DISAPPOINTED! PREVIOUS: I have had both laser hair removal and cool sculpting performed at Ideal Image of Westminster. On my 4th and final treatment of cool sculpting in January of 2021, the nurse could not keep my procedure straight--she had the part of my body wrong, the sequence of treatments, and everything seemed off. Ten minutes before the end of the treatment, the wand fellow off. I did not experience the usual tenderness, swelling, or soreness. I called the office and spoke with Manager who said that the machine had been acting up and two days after my treatment, they had to order a new head for the machine. I asked to have the procedure repeated, she agreed, and said she would get back to me with times. That is almost 2 months ago. I have called 6 separate times to leave messages and have been ghosted ever since. These treatments are EXPENSIVE and they should "right" this situation. VERY FRUSTRATED with customer service and am thinking about spreading this even further on social media. This company has really gone down hill in the two years I have been using their services!!!!
Google
5.0/5
Apr 12, 2021
Google Ideal Image Westminster
Getting a hold of them is very simple. I got a zoom consult immediately. I got the facts outlined - that I needed and I signed up for my treatmen. It was sweet and to the point.
Google
1.0/5
Apr 11, 2021
Google Ideal Image Westminster
Horrible , they messed up my lip fillers twice and they refuse to fix them .
Google
5.0/5
Apr 8, 2021
Google Ideal Image Westminster
Ideal Image is incredible. I trust them, and the results after even the first treatment are amazing! I think over 70% of my underarm hair was gone just after the first treatment. For me, it only stings during, and maybe a minute after, the laser is used. The RN Evelyn is so sweet and this Michaela was lovely. So glad I have this place to go to! Thanks guys!!
Google
5.0/5
Apr 7, 2021
Google Ideal Image Westminster
Evelyn did my treatment and she was so sweet and gentle.
Google
5.0/5
Apr 5, 2021
Google Ideal Image Westminster
Front desk is always very friendly. I have now had Evelyn twice in a row for my hair removal procedures and she is absolutely wonderful. Professional and conscientious but very kind, too.
Google
5.0/5
Mar 29, 2021
Google Ideal Image Westminster
it was pretty good! the person i was with was super nice
Google
5.0/5
Mar 24, 2021
Google Ideal Image Westminster
Amazing staff! My first time there and the receptionist and the nurse that helped me were amazing. The process was made me a little nervous at first once at location, but she made sure I was comfortable and doing ok the whole time! Thank you ladies! Excited to come back for my next appointment! Would recommend
Google
5.0/5
Mar 11, 2021
Google Ideal Image Westminster
Amazing customer service and experience with Sam who is dedicated to quality while being personable in a very professional setting, extremely nice, caring about making sure you receive tremendous results. Stephanie at the front desk has superb customer service skills, is compassionate, friendly and can confidently relate to whatever beautification situation you’re considering going through. She's dedicated, really cares about people and will go the extra mile to make sure you’re cared for before and during your visit to Ideal Image creating a loyal trusting atmosphere of which I'm grateful to be a part of. Both are 5 star ratings in my book, highly recommended for great results towards your beatifications, have had various procedures done to themselves and understand what it’s like and will put your mind at ease. 👍❤
Google
5.0/5
Mar 10, 2021
Google Ideal Image Westminster
Jackie did a wonderful job today during my appointment! So much fun to talk to and very sweet. I would recommend her to anyone!
Google
5.0/5
Mar 9, 2021
Google Ideal Image Westminster
I had my first laser hair removal treatment with Jackie and she made me feel completely comfortable and walked me through the whole procedure as she was doing it. Thank you Jackie!
Google
5.0/5
Mar 8, 2021
Google Ideal Image Westminster
Evelyn is ABSOLUTELY amazing - best technician ever! And Stephanie, at the front desk, is terrific - always available for questions and very accommodating when my odd scheduling needs. Fantastic location, great service, and wonderful people!
Google
3.0/5
Mar 7, 2021
Google Ideal Image Westminster
Every time I have an appointment here, the system is different. The phone system doesn’t work, but you can’t just walk in - you have to call first. You can’t schedule your appointment for the next time.. you have to call, or they tell you they will calm you which they don’t. It is a different person each time, the desk people are rude and unhelpful. I can’t wait for my sessions to be over.
Google
5.0/5
Mar 5, 2021
Google Ideal Image Westminster
Its always very comfortable
Google
5.0/5
Mar 4, 2021
Google Ideal Image Westminster
Amazing customer service, dedicated to quality in a very professional setting. Outstanding bedside manners!!! Sam & Evelyn are highly recommended 👌 I live in New Nexico, but travel to the Westminster location just for the outstanding services provided.
Google
5.0/5
Mar 4, 2021
Google Ideal Image Westminster
The nurse who did my laser hair removal was so fast- she minimized the pain! She was so empathetic, and that also really helps. The professionalism of the clinic gives me a lot of confidence. It's clean and welcoming.
Google
5.0/5
Mar 3, 2021
Google Ideal Image Westminster
Evelyn is amazing and is the best technician I’ve had this far in my treatment ! Super fast, professional and kind! Highly recommend!
Google
5.0/5
Feb 26, 2021
Google Ideal Image Westminster
Evelyn was Great, and Stephanie was really helpful. Highly recommend! 🤗
Google
5.0/5
Feb 25, 2021
Google Ideal Image Westminster
Staff was fun, efficient, very thorough, and went above and beyond to make my visit professional yet chill. Westminster is by far my favorite Ideal Image location in The Front Range!
Google
5.0/5
Feb 24, 2021
Google Ideal Image Westminster
Always a lovely experience. Stephanie at the front desk is a peach. I love coming to ideal image because I always feel confident in my providers every time
Google
1.0/5
Feb 17, 2021
Google Ideal Image Westminster
The staff here has the worst communication skills. He has been a year now that I pay for my services.Each time I get scheduled for a service they cancel the week or day of not to mention they don’t follow up as promised . At this point I just want a refund and I’ll go somewhere they can at least have the Decency to communicate with their clients regarding cancellation before they commute and take time off work. I am very disappointed with the experience I had and continue to have here.
Google
2.0/5
Feb 16, 2021
Google Ideal Image Westminster
Last time I tried booking an appointment they were more concerned with taking my money as opposed to finding me a time to come in. It was a huge turn off and I'll go elsewhere.
Google
2.0/5
Feb 15, 2021
Google Ideal Image Westminster
Well I have really hard time scheduling I've been to three different locations but it's always the same hard time scheduling to get somebody to be able to schedule you and to get your services done that you've already paid for because you got financially approved another thing the people that are doing your procedure I've ran into one who is not very nice at all was not very professiona!! I've had three treatments and I have yet to see results I paid for 8 treatments so maybe I need a couple more before I start seeing results from the moment I have seen no results and it's been a headache trying to get the procedure done!! So I'm 50-50 I'm recommending it just because of all the issues I've had I will wait and see if I have any results maybe it just takes more time so hopefully by the time I'm done I will be able to see the results that I'm looking for and that I paid for!!
Google
5.0/5
Feb 12, 2021
Google Ideal Image Westminster
Evelyn was so patient and thorough and reassuring! Great staff.
Google
5.0/5
Feb 12, 2021
Google Ideal Image Westminster
Outstanding Customer Service , Thank you Mesha B and the staff there you have made my day !!!!!!
Google
5.0/5
Feb 12, 2021
Google Ideal Image Westminster
Evelyn was amazing!! She was quick, professional and personable. She made me feel comfortable and did an wonderful job. Also, the front desk staff is so kind!