Hartford

1245 New Britain Ave
West Hartford, Connecticut 06110
860-237-3377

Current Promotions

Monday 08:00am - 08:00pm
Tuesday 08:00am - 08:00pm
Wednesday 08:00am - 08:00pm
Thursday 08:00am - 08:00pm
Friday 08:00am - 08:00pm
Saturday 08:00am - 05:00pm
Sunday Closed - Closed
  • Ideal Image the Advanced Medspa of West Hartford, CT is a beautifully built facility bringing non-invasive cosmetic services to the Central Connecticut area. We are conveniently located right off of interstate I-84 on the corner of New Britain Avenue and South Main Street. We are in close proximity to the Westfarms Mall and Blue Back Square.
  • Since opening in 2006 the West Hartford, CT location has helped over 20,000 clients become their best self! From the early days of Laser Hair Removal to the addition of our Ultherapy, Injectable, Coolsculpting and our latest Forever Young Broadband Light service our extensively trained Physician assistants and Nurse practitioners pride themselves in delivering the best service with the best results.
  • It is never too late to get started to becoming the best version of you, Ideal Image of West Hartford is here to help that dream become a reality. All service packages are designed with you in mind to deliver true treatment to transformation results. By setting up your complimentary consultation you will be able to meet with our highly trained professionals to discuss areas of concerns. All you have to do is take the leap!
From 84 West
    1. Take the South Main Street exit- exit 41
    2. Turn left onto South Main street
    3. Turn Left onto New Britain Avenue- Ct.- 71/Ct. – 173
    4. 1245 New Britain Avenue is on the right hand side
    5. We are next to American Eagle Federal Credit Union
From 84 East
    1. Take Exit 41- South Main Street towards Elmwood
    2. Turn right onto South Main Street CT- 173
    3. Take the 2nd left onto New Britain Avenue… CT- 71/Ct 173
    4. 1245 New Britain Avenue is on the right.
    5. We are next to American Eagle Federal Credit Union
From 91
    1. Merge onto I-84 W/ US-6W Via Exit 32A on left towards Waterbury
    2. Take the South Main Street Exit – Exit 41
    3. Turn left onto South Main Street
    4. Turn left onto New Britain Avenue CT-71/CT – 173
    5. 1245 New Britain Avenue is on the right.
    6. We are next to American Eagle Federal Credit Union
4.3/5
4.3 /5
367 Reviews

Google
5.0/5
Nov 8, 2022
Google Ideal Image West Hartford
Very professional & knowledgeable! Wendy @ WeHa office is a gem! Janine did a great job with my photo facial!
Google
5.0/5
Nov 7, 2022
Google Ideal Image West Hartford
Exelent
Google
5.0/5
Nov 3, 2022
Google Ideal Image West Hartford
Excellent customer service but more importantly Meghan at the West Hartford location is amazing , answered all my questions during my first treatment , she is friendly and kind . I explained I have arthritis and she split my treatments and also was able to get me in sooner than what I had originally. Overall a great experience.
Google
1.0/5
Oct 26, 2022
Google Ideal Image West Hartford
I did the call scoping and let me tell you I got stuck with $2500 to pay back LA Bank I had no results and the girl who called me back to schedule they said I was about to go to 1 inch to 2 inches but did not lose anything such a big scam I will never recommend anybody there
Google
5.0/5
Oct 24, 2022
Google Ideal Image West Hartford
I love it
Google
1.0/5
Oct 24, 2022
Google Ideal Image West Hartford
It was bad bad
Google
5.0/5
Oct 17, 2022
Google Ideal Image West Hartford
What can I say about my experience I've been coming to Ideal image for over 9years And I will only go to Trin or Anita those girls are the heart of ideal image. they make me feel so comfortable And make me feel more beautiful. They are professional efficient knowledgeable Thank you ladies for making me a better version of myself Love Naiomi repollet
Google
5.0/5
Oct 15, 2022
Google Ideal Image West Hartford
It was great. It was my first time and my provider was very nice, helpful and professional .
Google
2.0/5
Oct 13, 2022
Google Ideal Image West Hartford
Ideal Image wasn't good with scheduling, and appointments were canceled on me after I had arrived. They took so much time away from me that the treatment was infective and hair grew back as early as they next day after all sessions were completed. Huge waste of money and time. No one seems to be on the same page there.
Google
5.0/5
Oct 12, 2022
Google Ideal Image West Hartford
This was my third visit, I believe, and I had Anita. She was fantastic! The last two women who helped me were also very nice and my experience was good with them too.
Google
5.0/5
Oct 7, 2022
Google Ideal Image West Hartford
It went amazing, my husband had questions about things and cost of the products, and each and every questions was professionally answered. My visit was excellent
Google
5.0/5
Oct 5, 2022
Google Ideal Image West Hartford
the technician i had was so so nice - couldn't have asked for a better experience.
Google
3.0/5
Oct 5, 2022
Google Ideal Image West Hartford
Ideal image does a good job but the problem is that you can never get appointments! I'm thinking a big issue is that they've added so many new services without building in a bigger infrastructure to support them, but you truly can't get an appointment that isn't multiple months out. This is not only inconvenient but negatively impacts the timing and therefore efficacy of your treatments that you spend so much money on. And this is true of all the locations, not just West Hartford. And who can plan an appointment that far in advance?! I don't know anyone whose life works like that. I strongly recommend finding another company/providers office for your treatments.
Google
5.0/5
Oct 4, 2022
Google Ideal Image West Hartford
Quite pleasant, Trint (?) the person performing the hair removal on me, was excellent. I really liked her vibe, she was very thorough through the process, and gave me so much information about the hair removal process, pre, during, and post treatment.
Google
1.0/5
Oct 3, 2022
Google Ideal Image West Hartford
I have been getting laser hair removal at the West Hartford, Ct. location for over 12 years and since early this year 2022.. that location has been canceling my appointments every time when I make one. I moved to New York early 2020 for work during the pandemic and ended up staying at the job. The location is aware of the travel that I make to come for my service and they called me the day of my appointment to tell me that the person doing my service was not coming in. They not only canceled my appointment from the original person that provides my service.. but put me on a schedule with someone that was not available the day of service. I have never had any issues until late last year and I clearly see what the problem is. Ideal image no longer cater to people with dark complexion and that is the only way I can put it. I notice the comment section on the reviews and the only people that gets acknowledged is the people that ideal image caters to. But if they mistreat you and you complain about it on here they give you an automated sorry message about someone will contact you when no one NEVER does. I’m sure the company will read this review so I am going to say this.. if you stop honoring the people that pays for their lifetime membership.. give them back their money and you can keep the clients that you prefer to service. This is a racist location.
Google
5.0/5
Sep 23, 2022
Google Ideal Image West Hartford
Megan Rourke is the best! She is very professional and friendly and pleasant to talk to.
Google
5.0/5
Sep 22, 2022
Google Ideal Image West Hartford
Trin and Anita are amazing! They value client time and do anything to make the client comfortable! They are by far the kindest souls. Highly recommend to everyone!
Google
5.0/5
Sep 22, 2022
Google Ideal Image West Hartford
i enjoyed our phone consultation, she was very helpful answered all my Q and worked around my crazy schedule.
Google
5.0/5
Sep 16, 2022
Google Ideal Image West Hartford
Long wait but quick once taken back
Google
5.0/5
Sep 9, 2022
Google Ideal Image West Hartford
Staff was extremely professional, friendly, knowledgeable & efficient. Everything you want in a medical staff. Highly recommend.
Google
3.0/5
Sep 7, 2022
Google Ideal Image West Hartford
They got me waiting for almost 2 hours people come an go an I still was waiting yes I will go again, but I don't advertise the company thanks Angel Fontanez -Torres
Google
5.0/5
Sep 6, 2022
Google Ideal Image West Hartford
Jeannine was great. Definitely would recommend her and ideal image in West Hartford
Google
1.0/5
Sep 1, 2022
Google Ideal Image West Hartford
DO NOT.. I repeat.. DO NOT get laser if your hair growth is PCOS or hormonal!!! Ive spent THOUSANDS of dollars at ideal image and it ALWAYS grew back. I was gifted some electrolysis sessions and the hair is GONE.. FOREVER! And only $300 for my entire face!!! DO NOT GO TO IDEAL IMAGE! And if you insist on laser PLEASE find somewhere less expensive!!!
Google
5.0/5
Sep 1, 2022
Google Ideal Image West Hartford
Everyone was professional and kind. The results are amazing. 10 out of 10 would recommend.
Google
5.0/5
Aug 26, 2022
Google Ideal Image West Hartford
The staff from Ideal Image was understanding and helpful.
Google
5.0/5
Aug 22, 2022
Google Ideal Image West Hartford
Always on time and professional. I would definitely recommend Ideal Image
Google
5.0/5
Aug 22, 2022
Google Ideal Image West Hartford
Awesome!!! I love my physician and everyone at Ideal Image is welcoming!!!
Google
5.0/5
Aug 22, 2022
Google Ideal Image West Hartford
First the staff was friendly willing to answer my questions, then the Dr she was also friendly and explain step by step what to expect all during the procedure, I'm so glad to have made this choice to take care of me. I highly recommend Ideal, of course this was my first treatment and excited to see results
Google
5.0/5
Aug 18, 2022
Google Ideal Image West Hartford
The appointment was quick and easy. It really takes no more than 10 minutes to have my entire face done (minus my eyebrows). Even though this was not my first appointment, the technician explained the process thoroughly and was very considerate. I appreciate the aftercare mixture of aloe and cortisone cream for my skin. Any redness faded by the time I got home which was great!
Google
5.0/5
Aug 16, 2022
Google Ideal Image West Hartford
Really good experience
Google
5.0/5
Aug 9, 2022
Google Ideal Image West Hartford
Trin at the West Hartford location is great! professional and has always been on time for appointments.
Google
5.0/5
Aug 1, 2022
Google Ideal Image West Hartford
It was great as usual. Very professional.
Google
5.0/5
Aug 1, 2022
Google Ideal Image West Hartford
I had a great experience! Everyone is very friendly and knowledgeable. I definitely would recommend Ideal Image to any of my friends or family and I can’t wait for my next appointment.
Google
5.0/5
Jul 29, 2022
Google Ideal Image West Hartford
Megan took good care of me. I love her & love ideal image ♥️
Google
5.0/5
Jul 29, 2022
Google Ideal Image West Hartford
The laser technician was very pleasant and made the procedure as quick and painless as possible. This was only my 2nd session but even after the 1st the lack of hair growth was astonishing. Can't wait for the finished product and can't recommend Ideal Image enough.
Google
5.0/5
Jul 26, 2022
Google Ideal Image West Hartford
Very good experience. The technician did a superb at explaining and preparing me for each portion of the procedure.
Google
5.0/5
Jul 25, 2022
Google Ideal Image West Hartford
Tren was so gentle and her treatment was very effective
Google
5.0/5
Jul 22, 2022
Google Ideal Image West Hartford
Always love it ,clean ,fast,respectful,helpful and super encouraging, thank you
Google
5.0/5
Jul 14, 2022
Google Ideal Image West Hartford
Amazing! Very informative, easy to understand. A very smooth consultation
Google
5.0/5
Jul 11, 2022
Google Ideal Image West Hartford
Great experience talking to ken. He broke down everything to me and he was extremely friendly
Google
5.0/5
Jul 1, 2022
Google Ideal Image West Hartford
I was there tonight, Friday, July 1st. A holiday weekend. I have only ever had one spectacular provider, Anita. Tonight I had Jennifer Freeman. She was equally as good, personable and funny. Also, I have seen receptionists at two different locations and Wendy was by far the friendliest and easiest to talk to. She was amazingly helpful and the two of them had a lightness and joy I found not only refreshing but contagious. I don’t ever write reviews, but I left after my procedure, I left feeling happy and like I had made two new friends! Thanks Jennifer and Wendy for starting my holiday weekend off in a fun way!
Google
5.0/5
Jun 30, 2022
Google Ideal Image West Hartford
The two ladies were so helpful and sweet.
Google
5.0/5
Jun 29, 2022
Google Ideal Image West Hartford
Anita is the SWEEEETEST women ever made me very comfortable , very kind ! 100% recommend the experience with her ! Thank you !!!
Google
5.0/5
Jun 29, 2022
Google Ideal Image West Hartford
Great team work. Wendy (receptionist) is awesome. She’s very helpful and friendly. I forgot my paper work and she came to my car to give me what I left behind. I did my Botox and fillers with Jenni. OMG I am very satisfied. No bruises at all on my lips, which is very unusual for my case. I highly recommend her. She was also able to point out a few points to make my Botox last longer and have better results.
Google
5.0/5
Jun 29, 2022
Google Ideal Image West Hartford
Jenny is exceptional. Very sweet and extremely thorough. Highly recommend!
Google
5.0/5
Jun 28, 2022
Google Ideal Image West Hartford
Excellent customer service, The technician are very professional .
Google
5.0/5
Jun 22, 2022
Google Ideal Image West Hartford
Excellent
Google
5.0/5
Jun 22, 2022
Google Ideal Image West Hartford
Very nice person and clean
Google
5.0/5
Jun 21, 2022
Google Ideal Image West Hartford
Emily and Wendy at the West Hartford location were so nice and helpful! My original appointment had gotten messed up and they both help make sure I received all the treatments I needed along with scheduling for the future!
Google
5.0/5
Jun 21, 2022
Google Ideal Image West Hartford
It was great 😊
Google
2.0/5
Jun 21, 2022
Google Ideal Image West Hartford
I don’t want to speak to someone out of state. I want to meet with the local person at west Hartford. Big company. Wishing for more personalization. No thank you.
Google
5.0/5
Jun 16, 2022
Google Ideal Image West Hartford
Omg!!! Anita is just awesome. Super sweet and comforting. Made my first laser treatment so easy!! Wendy at the front desk really tried to work will my scheduling too and was super flexible too! Seems like a great team there 🙂
Google
5.0/5
Jun 16, 2022
Google Ideal Image West Hartford
I was so fortunate to have the opportunity to meet Wendy at the West Hartford location she was very helpful and compassionate in regards to my personal situation . She is an asset to your company . Looking forward to doing business with her again
Google
5.0/5
Jun 11, 2022
Google Ideal Image West Hartford
Everyone was very sweet today. Wendy helped me out so much. My original appointment was canceled. She was able to fit me in the following day! What a life saver! ❤️ ❤️ The numbing cream the nurse made for my face after was very soothing. Thank you for your help everyone.
Google
1.0/5
Jun 11, 2022
Google Ideal Image West Hartford
I’m seeing similar situations here, the customer service is TERRIBLE. Two hours before my first appointment (that I waited two months for), they called and told me it had to be cancelled because “I picked the wrong package for the type of treatment I was getting.” This was immediately frustrating because the consultant signs you up for the package, which I think is safe to assume would allow me to get the treatment I said I wanted. I had already taken off work, and asked since it seemed to just be a billing issue if I could still come in and sign up for the correct package. I was told they’d have to cancel and my consultant would have to contact me again. Already frustrated that I would probably have to wait another two months, I just asked for a refund which I was told would be processed in two weeks. It’s been over two weeks and I cannot get ahold of the liaison who is supposed to be refunding me. While she initially contacted me and left a voicemail, I’ve since called and emailed over 20 times with no response. It’s very frustrating that the burden of getting my money back is on me when they had cancelled my appointment. I do want to note that whenever I have called the West Hartford office, the individuals there have mostly been very understanding. I believe it’s a bigger issue that they have to go through corporate customer service. I literally just want my money back. UPDATE: It’s been over a week since Ideal Image has commented below and no one has reached out to me, and I am still unable to get in contact with anyone who can help. I am now disputing this through my credit card since Ideal Image’s business model is charging customers for services they then refuse to provide or give refunds for. -100000/5 stars, stay away.
Google
5.0/5
Jun 9, 2022
Google Ideal Image West Hartford
Andie is one of the best technicians there. She is so patient and gentle and very communicative. I felt safe and happy with the results.
Google
3.0/5
Jun 8, 2022
Google Ideal Image West Hartford
Overall it was a good experience the 2 ladies who completed my services were very thorough and professional. That should be the only thing that matters but unfortunately i witnessed too many unhappy customers because your scheduling needs some serious work especially when you have such strick timelines to complete the services. How am I supposed to get all my treatments in a 16 month period if you don't have any openings for months. This was my 1st visit and just in my 1st visit I saw 4 extremely unhappy patrons because of your scheduling issues and I was only there for a little over an hour and most of that was spent getting my treatments. We are paying a lot of money and there should be availability for us to complete our sessions. That worries me and makes me very uncomfortable as a new customer. There are 2 locations that are close to me and both are booked out for months. In many cases that's a great thing but when you are restricted to a 16 month contract to get all your services completed it is a really tight window and that doesn't make me want to tell my friends and family to come through you. I know that the pandemic has taken a toll on many businesses and knowing that should make you want to be a little more flexible. I hope if my contract comes close to an end and I still need more work that you are willing to be flexible.
Google
5.0/5
Jun 4, 2022
Google Ideal Image West Hartford
Amazing place , very helpful and friendly
Google
5.0/5
Jun 1, 2022
Google Ideal Image West Hartford
I was able to get in early. Trin was amazing, attentive, very professional and made me feel extremely comfortable.
Google
5.0/5
May 31, 2022
Google Ideal Image West Hartford
Anita is absolutely wonderful
Google
5.0/5
May 21, 2022
Google Ideal Image West Hartford
Recipient's desk was really welcoming. The physican was extremely knowledgeable, professional, friendly and welcoming. I had a great experience and look forward to additional appointments
Google
5.0/5
May 20, 2022
Google Ideal Image West Hartford
Megan’s great!
Google
5.0/5
May 17, 2022
Google Ideal Image West Hartford
Everyone was great it was my first time and and they made me feel comfortable and was so nice to answer all my questions
Google
5.0/5
May 9, 2022
Google Ideal Image West Hartford
Everyone at the West Hartford location is attentive and welcoming. Emily (my tech) is lovely! She took amazing care of me. From start to finish, I felt cared for and valued as a client. Thank you!
Google
5.0/5
May 5, 2022
Google Ideal Image West Hartford
Staff is amazing, professional, and polite. Love this place. GREAT DEALS also!!!
Google
5.0/5
May 4, 2022
Google Ideal Image West Hartford
Andrea was great! My fillers look amazing! Very happy!
Google
5.0/5
May 4, 2022
Google Ideal Image West Hartford
I was very nervous because it was my first time and Andrea explain everything to me and make me feel very comfortable and also explaining while she was doing her job and how many units she was going to use. Wendy when I called before my appointment she was very pleasant and helpful also when I got to the office she help me with paperwork and explain some questions that I had. I definitely will come again first impression last for ever and this one will.
Google
5.0/5
May 4, 2022
Google Ideal Image West Hartford
Emily was My provider she was a very gentle and caring person she did a great job. Wendy excellent person very friendly and it’s has been a pleasure been attended by both ladies great job thank you.
Google
5.0/5
May 4, 2022
Google Ideal Image West Hartford
I love this place, very professional stuff, I love Wendy she is the best
Google
5.0/5
May 4, 2022
Google Ideal Image West Hartford
Jenni was wonderful and does a great job. Love the results.
Google
5.0/5
May 4, 2022
Google Ideal Image West Hartford
The staff is always super friendly and very accommodating, all of my appointments have gone smoothly and I haven’t grown any hair in the treated area in months! 10/10 love this place!
Google
5.0/5
May 3, 2022
Google Ideal Image West Hartford
I've been going to West Hartford office since 2015. Very friendly staff, Clean office. Jenny is the best, she know what she is doing, And not trying to get you. She is definitely tell you only what you need.
Google
5.0/5
May 3, 2022
Google Ideal Image West Hartford
I love the place, staff are very nice and polite. Would recommend this place 100%
Google
5.0/5
May 2, 2022
Google Ideal Image West Hartford
Jenny was so helpful in not only her laser hair removal expertise but also her explanation of other potential services that I was interested in.
Google
5.0/5
Apr 30, 2022
Google Ideal Image West Hartford
Always very social and professional and take time to help understand everything. Great service!
Google
5.0/5
Apr 30, 2022
Google Ideal Image West Hartford
The receptionists at the West Hartford office is amazing. Polite, helpful and so on top of her game. She sets the tone for office. My technician was Andy and she answered every question I asked without judgement and was very kind. I thought I was saving some money by banking, but … I realize you pay for what you get. Simple would definitely recommend them.
Google
5.0/5
Apr 29, 2022
Google Ideal Image West Hartford
Wendy was excellent when making my appointment and made the process so much easier.
Google
5.0/5
Apr 29, 2022
Google Ideal Image West Hartford
Good service
Google
5.0/5
Apr 28, 2022
Google Ideal Image West Hartford
I didn't feel a thing. Megan is wonderful and super knowledgeable. She really makes the experience that much more. Thank you Megan.
Google
5.0/5
Apr 26, 2022
Google Ideal Image West Hartford
Everyone there is always so sweet and they definitely care about their clients
Google
5.0/5
Apr 25, 2022
Google Ideal Image West Hartford
Everything is quick an easy and it works
Google
5.0/5
Apr 25, 2022
Google Ideal Image West Hartford
Wonderful experience! Wendy and Meghan were so helpful and accommodating after South Windsor had to cancel my appt for the 3rd times. I Definitely will drive a bit longer to go to West Hartford in the future.
Google
5.0/5
Apr 22, 2022
Google Ideal Image West Hartford
Wendy and Andy are absolutely amazing!! They accomodated my appointment despite a confirmation mix up. I couldn't be happier with the service I received today!
Google
2.0/5
Apr 19, 2022
Google Ideal Image West Hartford
Suzanne was great speaking to after all thats what she gets paid for TO GET THE **COSTUMER TO SIGN UP ** After reading the reviews on your website along with going on YouTube .I read one of your customer on (1) of recent visit at your Idea Image , she came in & had gotten the ULTHERAPY PROCEDURE . And is what she had to say as Suzanne mentioned to me that its like when your pregnant & you get ultrasound on your belly thats the feeling/experience she described it …. First of all you should eliminate mentioning that because it is nothing in comparison as one of your customer describes .As she mentions thats what she was as well told about the ultrasound comparison . She writes that its far from the truth & instead it was very painful . As well she showed before and after pictures and the pictures after the procedure ,HER RESULTS WERE WORSE THEN BEFORE THE ULTHERAPY !!! AS Pictures speak for THEMSELVES !!! UlTHERAPY procedure is only met for under chin and above the eyebrows and the chest region ONLY : By doing the face Thats when the results R not GOOD , it was not meant to do the face as it generates the injuries as damaging other layers that are irreversible !!! This is the biggest **RED FLAG IT IS NOT FDA APPROVED ITS ONLY CLEARED BIG BIG DIFFERENCE ** !!! I am so happy I read the reviews . 1 1/2 hr later of signing up I called the finance company & canceled the procedure …
Google
5.0/5
Apr 17, 2022
Google Ideal Image West Hartford
Awesome and fast service.
Google
5.0/5
Apr 15, 2022
Google Ideal Image West Hartford
Great experience and professionalism shown by Andy.
Google
5.0/5
Apr 15, 2022
Google Ideal Image West Hartford
I have had appointments here every 6 weeks for the last year. I have 2 treatments left and can say that I had a GREAT experience every time. All the girls there are awesome and professional. Trinh treated me many times as well as another young girl whose name I can’t remember. I was nervous about the hair removal process and uncomfortable going into it. From the first appointment on, the employees made me feel so calm and comfortable. They will talk to you during the treatments and have light hearted, fun conversations to distract from the discomfort. The process was great, I loved the employees, and the results are SO worth the money.
Google
5.0/5
Apr 15, 2022
Google Ideal Image West Hartford
It was great!!!
Google
5.0/5
Apr 13, 2022
Google Ideal Image West Hartford
Friendly, accommodating..
Google
4.0/5
Apr 13, 2022
Google Ideal Image West Hartford
Staff is great here! Wendy at the front desk has been so helpful in making sure i got scheduled! Session was quick and location is very clean. 4 stars only because Getting in for an appointment has been increasingly difficult due to ideal images lack of availability. Their new corporate call system has made booking SO difficult…and they are unable to accommodate clients as well as the local offices. I have been a client for over 3 years and never had this issue previously. Instead of corporate answering scheduling calls, they should focus more on sourcing nurse practitioners to actually do the services that they oversold. Operationally, this is a mess. Hours of operation and number of employees must be increased to serve local markets properly. Ive been to many locations in different states and this is a big issue that must be addressed.
Google
5.0/5
Apr 13, 2022
Google Ideal Image West Hartford
They definitely calmed me down for my first visit and I was totally being dramatic because it didn't even hurt. I had Trin and she was great. Front office is amazing too!!
Google
5.0/5
Apr 13, 2022
Google Ideal Image West Hartford
I’ve been going to the West Hartford location for over ten years. It’s always been such a warm, comfortable and inviting experience. Trinh is my person who’s administered my treatments throughout my tenure here and she’s nothing short of awesomeness!
Google
5.0/5
Apr 12, 2022
Google Ideal Image West Hartford
Very nice, helpful and knowledgeable in W.H.!
Google
5.0/5
Apr 8, 2022
Google Ideal Image West Hartford
Everyone that I have encountered at Ideal Image has been professional and friendly. I recommend them to all of my friends!
Google
5.0/5
Apr 8, 2022
Google Ideal Image West Hartford
Very nice and friendly, great place to feel your best
Google
1.0/5
Apr 7, 2022
Google Ideal Image West Hartford
This company is scamming Jennifer Sutton, a consultant who lures me into buying a contract from them, stating this would be a loan, not a credit card. I asked her three times, and she kept saying that it would show as a loan on my report. a week and a half ago, my credit score dropped 80 points due to a new credit card, and my total use was 100% I opened a case to get a refund since no treatment has been done. A case was open. I have emails and calls Case #00149465, this was 1.5 weeks ago, and nobody has contacted me. The second case was available Monday. I went to a local office Address: 1245 New Britain Ave, West Hartford, CT 06110 and the receptionist mentioned that her manager would call me the next morning, and she never did Please do not trust this company and its ethics. I am calling the credit company tomorrow to open a dispute case. Almost 3500 they charged me on a credit card they don't want to honor their refund policy if less than 30 days. STAY AWAY from this company.
Google
5.0/5
Apr 6, 2022
Google Ideal Image West Hartford
I am very happy that I chose this clinic to do the hair removal, the staff is very good and friendly, Anita is very much loved, I am happy that she was my provider, I recommend this clinic to all of you who want to do something for themselves, they will be lucky if Anita will serve you. Thank you very much Anita and ideal image
Google
5.0/5
Apr 6, 2022
Google Ideal Image West Hartford
I’ve been to multiple locations and have experienced friendly and knowledgeable techs every time!
Google
5.0/5
Apr 5, 2022
Google Ideal Image West Hartford
Great she definitely did an awesome job
Google
5.0/5
Mar 31, 2022
Google Ideal Image West Hartford
This place is awesome...answered all my questions and took a few extra step and went above and beyond to help me with a few things. Thanks Wendy,Anita and Kate. You ladies rock and I truly appreciate all your help and guidance.