Hartford

1245 New Britain Ave
West Hartford, Connecticut 06110
860-237-3377

Current Promotions

Monday 08:00am - 08:00pm
Tuesday 08:00am - 08:00pm
Wednesday 08:00am - 08:00pm
Thursday 08:00am - 08:00pm
Friday 08:00am - 08:00pm
Saturday 08:00am - 05:00pm
Sunday Closed - Closed
  • Ideal Image the Advanced Medspa of West Hartford, CT is a beautifully built facility bringing non-invasive cosmetic services to the Central Connecticut area. We are conveniently located right off of interstate I-84 on the corner of New Britain Avenue and South Main Street. We are in close proximity to the Westfarms Mall and Blue Back Square.
  • Since opening in 2006 the West Hartford, CT location has helped over 20,000 clients become their best self! From the early days of Laser Hair Removal to the addition of our Ultherapy, Injectable, Coolsculpting and our latest Forever Young Broadband Light service our extensively trained Physician assistants and Nurse practitioners pride themselves in delivering the best service with the best results.
  • It is never too late to get started to becoming the best version of you, Ideal Image of West Hartford is here to help that dream become a reality. All service packages are designed with you in mind to deliver true treatment to transformation results. By setting up your complimentary consultation you will be able to meet with our highly trained professionals to discuss areas of concerns. All you have to do is take the leap!
From 84 West
    1. Take the South Main Street exit- exit 41
    2. Turn left onto South Main street
    3. Turn Left onto New Britain Avenue- Ct.- 71/Ct. – 173
    4. 1245 New Britain Avenue is on the right hand side
    5. We are next to American Eagle Federal Credit Union
From 84 East
    1. Take Exit 41- South Main Street towards Elmwood
    2. Turn right onto South Main Street CT- 173
    3. Take the 2nd left onto New Britain Avenue… CT- 71/Ct 173
    4. 1245 New Britain Avenue is on the right.
    5. We are next to American Eagle Federal Credit Union
From 91
    1. Merge onto I-84 W/ US-6W Via Exit 32A on left towards Waterbury
    2. Take the South Main Street Exit – Exit 41
    3. Turn left onto South Main Street
    4. Turn left onto New Britain Avenue CT-71/CT – 173
    5. 1245 New Britain Avenue is on the right.
    6. We are next to American Eagle Federal Credit Union
4.2/5
4.2 /5
231 Reviews

Google
5.0/5
Jan 19, 2022
Google Ideal Image West Hartford
The clinician was excellent. She seemed knowledgeable and confident. The receptionist was polite and provided great customer service.
Google
1.0/5
Jan 18, 2022
Google Ideal Image West Hartford
I need to start of by saying that the staff is amazing. However, getting through the door seems to be the biggest headache. Appointments are scheduled 3-4 months out. They are cancelled by the office and dates are set back 3-4 months again. Multiple calls to the company regarding availability of appointments. In short, I felt like I was begging for services after I already paid 5k. At the end, I didn’t even have sufficient amount of treatments because my contract ended. So, I would recommend staying away from all the timed contracts as they are just not able to provide contracted services.
Google
5.0/5
Jan 18, 2022
Google Ideal Image West Hartford
Thank you so much great team, I'm so happy with my experience! Glad that I did it with you guys The lady made my first hair removal treatment so easy and she was very kind!
Google
5.0/5
Jan 18, 2022
Google Ideal Image West Hartford
I had a great experience and also saved some money when Alexa was able to catch a glitch in the system. I am grateful because it means I will not be charged for my next two appointments. She was patient and helpful with great customer service skills. I would definitely recommend this office for your facial care. Way to go Alexa.
Google
1.0/5
Jan 15, 2022
Google Ideal Image West Hartford
They do not communicate with each other I have to live with a bad shave
Google
5.0/5
Jan 14, 2022
Google Ideal Image West Hartford
Have had multiple treatments here and always get professional service and great results!
Google
5.0/5
Jan 12, 2022
Google Ideal Image West Hartford
Trin the PA who did my service is absolutely outstanding!! Knowledgeable and personable and explains everything in great detail. She is a delight!!
Google
5.0/5
Jan 11, 2022
Google Ideal Image West Hartford
Had a great experience with Alexa at the front desk. She was so helpful, professional and sweet. The entire staff is great. I travel 45 min to this location. They are the best.
Google
5.0/5
Jan 8, 2022
Google Ideal Image West Hartford
It was very efficient.
Google
5.0/5
Jan 8, 2022
Google Ideal Image West Hartford
Friendly staff and clean environment
Google
5.0/5
Jan 7, 2022
Google Ideal Image West Hartford
😊😊😊😊
Google
1.0/5
Jan 7, 2022
Google Ideal Image West Hartford
My contract expired and Ideal Imagine refused to extend it and give me the LAST session left on the contract. It wasn’t my fault the contract expired it was due to the global covid pandemic, ideal imagine closing and pushing back on appointments I contacted customer service who said they’d reclled them again and view my case and sent me an email (didn’t). Today when I didn't hear back I called the ideal image west hartford location and represented told me that they rejected my case. How unfair it is that they were closed and then when I called them once they got open they kept telling me that they will call me with appointment date and then after my 4 to 5 time calling they gave me the appointment but after 3 sessions they refused to treat me saying that my contract is expired. Never go to this location only a rip off because they start your treatment and then leave you in the middle. I made a mistake of making them an advance treatment after my 2nd or 3rd appointment and now they recieved all amount of my treatment so they refused treatment and refund. Never make this mistake please. I was going to bring my daughter her but now no never. This is a fraud which they are doing with the people. Don't go to this facility it's better to travel little more and find someone else. They take your money and don't treat you properly. Complete ripp off!
Google
5.0/5
Jan 6, 2022
Google Ideal Image West Hartford
So I initially was pretty perturbed with the company because the saleswoman over promised and under delivered. But when I went for my ultherapy, and a delightful woman named Trinh did the procedure, my low opinion was turned around. She was AWESOME! So informative, so kind, gave very honest answers and made the entire experience so great! I hope Ideal Image appreciates the amazing work she does because not everyone there is leaving such a great impression.
Google
5.0/5
Jan 6, 2022
Google Ideal Image West Hartford
Andy was wonderful. Made my experience relax and enjoyable . Very welcoming, attentive and a pleasure to speak with. Excellent.
Google
1.0/5
Jan 3, 2022
Google Ideal Image West Hartford
The West Hartford office lacks customer service and followup. I have had my appointments cancelled several time from when I purchased the laser removal package, I have had issues with contract where I was told package can be altered, I decided to change from ear to lower front of neck and it took 4 different contract to finally make the change official. The other change was due to pain and discomfort, I asked to change the area and was told by the coordinator after she spoke with her manager that they would swap the areas at no extra charge. During all the contract change fiasco they treated areas that were not in the contract, come to find out that its Ideal Image's policy, I had to ask the Manchester location during my last appointment for help because the coordinator nor her manager were doing anything they promised. I finally had the contract situation fixed and was told I would be charged an extra $336.56 for the change when I was told that it would be an even swap. I am quite disappointed in Ideal Image as a whole as once the sale is done the entire organization washes their hands of customers.
Google
5.0/5
Dec 22, 2021
Google Ideal Image West Hartford
I didn't feel a thing. Megan is wonderful and super knowledgeable. She really makes the experience that much more. Thank you Megan.
Google
1.0/5
Dec 19, 2021
Google Ideal Image West Hartford
My contract expired and Ideal Imagine refused to extend it and give me the LAST session left on the contract. It wasn’t my fault the contract expired it was due to the global covid pandemic, ideal imagine closing and pushing back appointments and me being unable to schedule an appt due to my continued work with covid positive patients as an occupational therapist. I contacted customer service who said they’d review my case and sent me an email (didn’t even have the courtesy of giving me a call back). Needless to say I’ll be looking for another company/center to finish my hair removing process.
Google
5.0/5
Dec 15, 2021
Google Ideal Image West Hartford
My experience went well they did as I requested
Google
5.0/5
Dec 14, 2021
Google Ideal Image West Hartford
Great
Google
4.0/5
Dec 10, 2021
Google Ideal Image West Hartford
Staff is very personable and professional. They make you feel comfortable and explain procedures as they go along.
Google
5.0/5
Dec 6, 2021
Google Ideal Image West Hartford
The person I had was really nice she took her time and answered all my questions
Google
1.0/5
Dec 6, 2021
Google Ideal Image West Hartford
I spent alot of money on facial service to then be told i couldnt get appt for months . Then they wouldnt credit me. How can a business do this ?? They dont return calls and dont answer phones
Google
1.0/5
Dec 3, 2021
Google Ideal Image West Hartford
Worst experience in my life. The customer service was so horrific that if they offered me services for life for free, I wouldn’t do it. They were rude, got laughed at, unprofessional to say the least. The manager Nicole was deplorable
Google
1.0/5
Dec 2, 2021
Google Ideal Image West Hartford
I wasn’t able to get my procedure done because I had a gallbladder surgery it’s been a month now and I have not got a response so make sure when you get your stuff done by then you put minimum payment down they should be losing money
Google
5.0/5
Nov 30, 2021
Google Ideal Image West Hartford
Pleasant atmosphere
Google
5.0/5
Nov 27, 2021
Google Ideal Image West Hartford
Great experience. My provider Megan was excellent, professional and knowledgeable She explained everything in detailed and made me feel comfortable.
Google
5.0/5
Nov 23, 2021
Google Ideal Image West Hartford
It was very informative
Google
1.0/5
Nov 23, 2021
Google Ideal Image West Hartford
I was going to hold back from leaving a review, however since ideal image seems to think that somehow after the feedback I delivered to them directly they should still send me mail, here we are. Do not book anything here unless you are willing to take a risk getting something done to to your body without a proper consultation. And should you decide not to move forward with your booking, there are no refunds at all. The “nurse” that spoke to me over the phone pressured me to sign a contract (which I did skim for a cancellation policy, but it is under the word “refund” if you care to check yourself) and book something even before she confirmed there were any available appointments, because she needed to “meet her numbers” for her sales metrics. Obviously I’m embarrassed that I didn’t just hang up then, but I had called them at a desperate and vulnerable point in time. After booking an appointment that wouldn’t occur until months later, I immediately received a prompt for a survey. After weeks of feeling stupid for being tricked into throwing my money away, I provided this same feedback to them via this survey and also called to say I wouldn’t be coming for the appointment. I had to leave a voicemail to do this, and also expressed my frustration in that message. I never received any response from anyone in customer service to address my complaints; not surprising given how they had done “business” up to that point, but now they send me promotional materials. I wouldn’t trust a company that operates this way to do anything to my face or body. Talk to a medical professional!!
Google
5.0/5
Nov 23, 2021
Google Ideal Image West Hartford
Andy is great, make you feel comfortable. Thank you.
Google
1.0/5
Nov 20, 2021
Google Ideal Image West Hartford
Ideal image is a scam. I signed significant contracts, they could not get me in for appointments. They charged me three months before service. I have paid 900.00 for one appointment!! It is theft! Worst part no results. The attorney general should investigate the business practices of this company!
Google
5.0/5
Nov 5, 2021
Google Ideal Image West Hartford
The staff was very professional and friendly
Google
5.0/5
Nov 4, 2021
Google Ideal Image West Hartford
This was my third time there and my experiences have not been good. However, Meghan totally redeemed everything today!!!! Meghan was an absolute angel! If ur going to get any procedures make sure to ask for Meghan! She makes the experience great because of her knowledge and confidence in aesthetics. Thanks again Meghan
Google
5.0/5
Nov 3, 2021
Google Ideal Image West Hartford
I was treated with great respect and kindness. The woman who did my cool sculpting was beyond considerate and professional.
Google
5.0/5
Nov 2, 2021
Google Ideal Image West Hartford
Absolutely impressed with the provider I saw. She was very knowledgeable and pleasant.
Google
5.0/5
Nov 1, 2021
Google Ideal Image West Hartford
Great.
Google
4.0/5
Oct 29, 2021
Google Ideal Image West Hartford
Anita and Trihn are great, very professional and are my go to ladies for LHR. 10/10 Recommend.
Google
5.0/5
Oct 25, 2021
Google Ideal Image West Hartford
Very efficient and friendly.
Google
5.0/5
Oct 25, 2021
Google Ideal Image West Hartford
Great
Google
5.0/5
Oct 19, 2021
Google Ideal Image West Hartford
Such a pleasant experience. The wait was short and great service from the provider. She was extremely friendly and knowledgeable, definitely professional.
Google
5.0/5
Oct 18, 2021
Google Ideal Image West Hartford
I have been going to Ideal Image for years now and I had 3 areas done...My eyebrows, my underarms, and my bikini. Every time I went I made sure I had the same technician because she was unbelievable. From the first treatment to the last, Trihn was amazing. She was kind, helpful and thorough. I couldn't be happier with the results she created and with the service that she provided. I would recommend everyone go to her.
Google
5.0/5
Oct 18, 2021
Google Ideal Image West Hartford
Everyone here is amazing! I am always right in on time and out super quick. They have all done such an amazing job as well.
Google
1.0/5
Oct 16, 2021
Google Ideal Image West Hartford
Well no good experience I pay so much for nothing I'm the same o worst then before I can't recommend no body
Google
5.0/5
Oct 14, 2021
Google Ideal Image West Hartford
I'm so pleased with my results. The staff is so friendly and scheduling is so easy and I never have to wait when i arrive . My technician Anita is fabulous and so personable and truely cares about my results.
Google
5.0/5
Oct 8, 2021
Google Ideal Image West Hartford
Always clean, quick, friendly and professional.
Google
5.0/5
Oct 6, 2021
Google Ideal Image West Hartford
Emily from West Hartford loc was amazing. The receptionists were also. I believe both were blondes. Unsure of names, sorry. But very polite and even made short convo with me about the bakery next door. Very accommodating when I wanted to book my next appt.
Google
5.0/5
Sep 22, 2021
Google Ideal Image West Hartford
Emily was my tech today and she was very through, professional, and kind. Amazing customer service and knowledge about laser services
Google
5.0/5
Sep 21, 2021
Google Ideal Image West Hartford
Excellent staff!!!
Google
5.0/5
Sep 20, 2021
Google Ideal Image West Hartford
I received laser hair removal on 3 areas of my body today. Megan was my technician and she was excellent. She explained each step in detail and made it a very comfortable experience. Megan has a gentle touch.
Google
5.0/5
Sep 20, 2021
Google Ideal Image West Hartford
Very pleasant girl I had explained everything
Google
5.0/5
Sep 17, 2021
Google Ideal Image West Hartford
She was great, nice & professional.
Google
1.0/5
Sep 16, 2021
Google Ideal Image West Hartford
I had a zoom consultation and signed up for a package. I was told that I would receive a call and would be able to set up appointments. I called and was told that the next available appointment was over 3 months out. This is not what I was told by the sales person Jean or the original contact Jessie. I was led to believe that I would be able to start my services sooner then way later. I emailed Jean 3 times and have not heard back. I texted Jessie and have not heard back. I have requested a full refund which I am still waiting to see if they will do. These people are scammers, stay away.
Google
1.0/5
Sep 15, 2021
Google Ideal Image West Hartford
I have gotten additional botox and 2 weeks after my appointment my forehead looks the same. Ever since I have gotten the membership I have noticed it hasn't been as effective as the first time I have gotten it. Not sure if there is a lower grade used because of price point or my nurse the first time did a better job. Very disappointed.
Google
1.0/5
Sep 14, 2021
Google Ideal Image West Hartford
I was told by one person that I had a few extra sessions added on to my treatments because of you guys being closed during the shutdown. Yesterday I found out that was not true. At first the woman behind the desk told me the appointment I was making was for a touch up. Then the woman checked again and said it would be for my last session. I asked her if I could speak to someone because that didn’t make any sense and she told me I would have to speak the person who said it at my next appointment in 6 weeks. So then I had to ask for the person to call me because six weeks is a long time to be angry about the fact that I was lied to and had questions about why I was lied to. The person behind the desk was so unhelpful and seemed like she was unsure of anything that she was saying and tried to put the blame on changing company policies. If it true that Ideal Image allowed for people to get extra sessions because of the COVID shutdown and is taking it back, that’s extremely gross and no one should ever use your services again. People do not part with their money to later on be swindled and given misinformation. This is not the first time I’ve gone to this establishment and felt mistreated and I am not sure how I can continue going there.
Google
1.0/5
Sep 14, 2021
Google Ideal Image West Hartford
I call to ask for prices . The worker that was taking care of me on the phone was taking my info . I was too busy at work so I ask her to call me back . Her respond was why don’t you call us when you ready . !!! She made me not to call back again to get no info . location was west Hartford ! RUDE !
Google
5.0/5
Sep 13, 2021
Google Ideal Image West Hartford
Trinn and Anita are the best! Always so welcoming and super clean!
Google
1.0/5
Sep 11, 2021
Google Ideal Image West Hartford
I wanted to cancel and still no one has gotten back to me
Google
4.0/5
Sep 2, 2021
Google Ideal Image West Hartford
Received numerous reminders, clinician professional and caring.
Google
5.0/5
Sep 1, 2021
Google Ideal Image West Hartford
Trinh was very capable, reassuring and communicated very clearly what I needed to know
Google
5.0/5
Aug 26, 2021
Google Ideal Image West Hartford
My Consultant was very knowledgeable, friendly and sweet. AWESOME staff. Great Service. Anita and Trin are the best.
Google
5.0/5
Aug 24, 2021
Google Ideal Image West Hartford
Always amazing! The place is always super clean and super safe with Covid. The staff is very understanding and kind as well. Love coming every time.
Google
5.0/5
Aug 19, 2021
Google Ideal Image West Hartford
Love Anita! Always delivers excellent service and expertise!
Google
5.0/5
Aug 18, 2021
Google Ideal Image West Hartford
Very pleasant experience. Andrea was professional and friendly as well as informed about the different products and their best usage
Google
5.0/5
Aug 17, 2021
Google Ideal Image West Hartford
I love that place they treat me well everybody there is very nice and I would definitely recommend to everyone Everywoman should do it so they can look beautiful….
Google
1.0/5
Aug 14, 2021
Google Ideal Image West Hartford
they left my face completely botched. save your money and go to a medical professional. all they care about is taking your money. if anything happens to you they do not care. no refunds. no way for them to fix it. it's absolutely ridiculous. I've had to call and email and go into the office so many times, taking my time and money, and they have not done anything to actually fix the issue and they refuse to give me the money back so that I can actually go get medical help for it...
Google
5.0/5
Aug 10, 2021
Google Ideal Image West Hartford
Awesome team!
Google
5.0/5
Aug 6, 2021
Google Ideal Image West Hartford
You can be in and out of their office in 15 minutes especially with the numbing cream completely painless!
Google
5.0/5
Aug 5, 2021
Google Ideal Image West Hartford
The rep was very friendly, knowledgeable, professional and helpful.
Google
5.0/5
Jul 29, 2021
Google Ideal Image West Hartford
Good customer service and the job done amazing
Google
5.0/5
Jul 29, 2021
Google Ideal Image West Hartford
I would like to give a special shout out to Anita and Tran. Ive started going here to the WH location specifically and Anita and Tran have been the best and I've referred every single person I know to come here and have them do their laser. They make you feel soooo comfortable and they are patient, I will not do my laser with anyone else so if your looking to get it done ask for Anita and Tran! They are sisters no wonder why they're the best. THANK YOU GIRLS. You are the absolute best and deserve a raise!!!
Google
5.0/5
Jul 29, 2021
Google Ideal Image West Hartford
I’ve been coming here for a while and have worked with many lovely people at this business, but one lady stood out at my most recent visits. Trinh is very professional, honest, helpful and kind hearted. She took the time to explain the procedure to me and answer any question/concerns I had. She is very patient, passionate and clearly knowledgeable about her career, making the overall experience feel safe and pleasant!
Google
4.0/5
Jul 28, 2021
Google Ideal Image West Hartford
Really good experience
Google
5.0/5
Jul 28, 2021
Google Ideal Image West Hartford
It was pretty great. Everyone is so nice and my last two times the lady made me feel super comfortable being there totally exposed.
Google
5.0/5
Jul 20, 2021
Google Ideal Image West Hartford
My experience the past year has been amazing!! Trin does an amazing job 🙂 She has made me feel so comfortable and always takes the time answers any questions I have. She is kind, timely, knowledgeable and even squeezed me in when I failed to confirm my appointment! Cant say enough good things, I highly recommend this location and Trin!!
Google
5.0/5
Jul 19, 2021
Google Ideal Image West Hartford
The staff very knowleageable in every way and profesional , very clean ,ontime very courteous staff and smiling faces made my day .
Google
4.0/5
Jul 15, 2021
Google Ideal Image West Hartford
Trin was very good. Helpful, comforting, encouraging. Thanks, Trin. Gave 4 stars because I don't like the fact that you have to pre-pay for a procedure and if you have to cancel or change your mind, you do not get a refund. Something about that isn't right.
Google
5.0/5
Jul 15, 2021
Google Ideal Image West Hartford
Perfect!
Google
5.0/5
Jul 12, 2021
Google Ideal Image West Hartford
Google
5.0/5
Jul 12, 2021
Google Ideal Image West Hartford
Great service! Quick, effective, and respectful.
Google
5.0/5
Jul 9, 2021
Google Ideal Image West Hartford
Anita was amazing! Front desk was very nice and greeted me as I walked in.
Google
5.0/5
Jul 9, 2021
Google Ideal Image West Hartford
Very professional, efficient, accommodating. No complaints.
Google
5.0/5
Jul 8, 2021
Google Ideal Image West Hartford
They were so kind they made my day (:
Google
5.0/5
Jul 8, 2021
Google Ideal Image West Hartford
Trinh was amazing! She explained the procedure and kept me informed and made sure I was comfortable during the process. I noticed a difference the day following the procedure! The Ultherapy really tightened my skin, and so excited to see even more results in the next few months! Thank you Trinh for helping me look younger!
Google
5.0/5
Jul 7, 2021
Google Ideal Image West Hartford
I'm very happy with the service
Google
5.0/5
Jul 2, 2021
Google Ideal Image West Hartford
I spoke to Sarah and Kim and they were both very helpful & knowledgeable
Google
5.0/5
Jun 28, 2021
Google Ideal Image West Hartford
I had a laser hair removal of my Armpit and a Brazilian. Anita was so understanding, made me feel so comfortable on such uncomfortable and painful situations. She is excellent at her job.
Google
1.0/5
Jun 23, 2021
Google Ideal Image West Hartford
Horrible
Google
5.0/5
Jun 9, 2021
Google Ideal Image West Hartford
Debbie was very nice and informative. She made what could have been an awkward experience (half-naked on zoom) very comfortable. I would definitely recommend to my loved ones and my patients.
Google
5.0/5
Jun 9, 2021
Google Ideal Image West Hartford
I had a great experience. I’m bad with names but the team member who took care of me was great. She made sure I was comfortable and even brought me a pillow for my legs so I can be relaxed. I ended up taking a nap.
Google
5.0/5
Jun 8, 2021
Google Ideal Image West Hartford
A great job!!!
Google
5.0/5
Jun 7, 2021
Google Ideal Image West Hartford
I love this location great professional staff
Google
5.0/5
Jun 3, 2021
Google Ideal Image West Hartford
Excelente felt comfortable and confident I was making the right decision...Kim is the best!!!
Google
5.0/5
May 31, 2021
Google Ideal Image West Hartford
Been going to ideal image for years now and Trinn is the best’ she is very professional & informative!!! ♥️ Makes you feel comfortable and I could rate her enough as a worker there !
Google
4.0/5
May 28, 2021
Google Ideal Image West Hartford
Staff was great. Treatment areas were extremely in uncomfortable. I have an old pelvis break and I just kept having to adjust throughout
Google
1.0/5
May 27, 2021
Google Ideal Image West Hartford
Unfortunately I have to update my review: while I do think Meghan was very sweet, welcoming and everything you want from customer service... no goals were met. During my consultation I was told I didn’t have the fat to be able to do cool sculpting so they suggested KYBELLA. Well come to find out months later KYBELLA didn’t do anything for me either, I’m stuck with the same exact chin, had terrible reactions to this first treatment, and while Meghan was honest and told me she didn’t feel comfortable doing the second treatment cause of the lack of fat... I’m out $1600. they told me I should look into other med spas who offer chin filler instead and no refund. You mean to tell me you guys took my money and started me out with a treatment that wouldn’t work for me just because you don’t offer chin filler yourself? Now I’m stuck still financing this for no reason.
Google
3.0/5
May 27, 2021
Google Ideal Image West Hartford
the persistence wasn't too obnoxious or overwhelming, the people were pleasant and professional, but the price is a lot
Google
5.0/5
May 25, 2021
Google Ideal Image West Hartford
Wonderful
Google
5.0/5
May 22, 2021
Google Ideal Image West Hartford
I was very nervous about getting laser removal but I can definitely say that I am glad I made this decision. The staff @ the west Hartford location are very professional. Trini is so amazing! She also makes the process so quick and easy. I always request her and look forward to seeing her. She is so friendly and sweet. Thank you so much again Trini and the staff @ Ideal Imagine in West Hartford.
Google
5.0/5
May 12, 2021
Google Ideal Image West Hartford
I’ve been a client at this Ideal Image for over ten years. I started waaaaay back when it was originally in Bishops corner mid 2000’s. I suffer from a hormonal syndrome that causes continuous hair growth, hence why I’ve been a client for so long. Trin is my girl. She is the most gentle, kindest, professional, provider I have ever had there. I’ve been seeing Trin for many, many years now and I honestly don’t know what I would do without her. She makes me feel extremely comfortable ( I mean, I don’t go there for fun- having a slight five o’clock shadow as a woman is very embarrassing and emotionally draining) so it’s always reassuring to know that I’m in such wonderful hands every single time. Her sister Anita is also extremely professional and a pleasure to see there! I highly recommend seeing these ladies. You will leave very happy with your results and also feel very confident & comfortable!!
Google
5.0/5
May 11, 2021
Google Ideal Image West Hartford
Anita provided a peaceful experience. Her calm explanations and conversation were effective in creating a positive experience. The laser hair removal was well executed with minimal discomfort. Looking forward to future treatments.
Google
5.0/5
May 6, 2021
Google Ideal Image West Hartford
It has always been great getting treated with Ideal Image. Hygienic, courteous staff. Results are best.