Stamford

2351 Summer Street
Stamford, Connecticut 06905
203-489-7003

Current Promotions

Sun CLOSED - CLOSED
Mon 9:00am - 6:00pm
Tue 9:00am - 8:00pm
Wed 9:00am - 8:00pm
Thu 9:00am - 8:00pm
Fri 9:00am - 6:00pm
Sat 8:00am - 5:00pm
  • At our Ideal Image location in Stamford, the Nurse Practitioners and Physician Assistants are trained in the latest technology to make you look and feel your best. We offer a wide variety of services such as Laser hair removal, Coolsculpting, Broad Band Light, Ultherapy, and Injectable services such as Botox, lip fillers and many more.
  • Our providers are constantly trained in the newest and best ways to help every individual achieve their best look.
4.3/5
4.3 /5
116 Reviews

Google
1.0/5
Sep 20, 2021
Google Ideal Image Stamford
I would not recommend Ideal Image in Stamford, CT for laser hair removal. It is nearly impossible to get an appointment if you do not make all your appointments 3-6 months in advance. If you ever need to change an appointment, there will likely be 0 options available in the coming 6 weeks. I also had an experience where one of practitioners only treated my right leg and not my left leg. Recently, whenever I have called, my calls have been ignored and it has been difficult to get in touch with the corporate office. The only redeeming quality is that the main laser practitioner that I see, Filomena, is super friendly and my service has always been smooth when she has been the one to treat me. Considering I am paying thousands of dollars for this service, the customer support and ability to schedule appointments is lacking.
Google
5.0/5
Sep 10, 2021
Google Ideal Image Stamford
Excellent!
Google
3.0/5
Aug 23, 2021
Google Ideal Image Stamford
Editing my review now that I’ve made my third visit to this location. My provider for laser this weekend was super friendly, informative, and efficient. I very much liked being treated by her. I would like to say though that scheduling is a nightmare and employees seem spread too thin. My appointment was abruptly moved without prior notice, as an employee quit without warning. I feel that they likely left due to the workload or other issues with this business. Please provide more staffing and perhaps pause accepting new clients so that you can better serve your customers. I’ve never been able to reschedule an appointment at this location, and I always book my next two sessions in advance just so I can get onto the calendar, otherwise the schedule is jam packed. If the customer is responsible for ensuring they complete their treatments in the allotted time, but the business is unable to meet customer needs regarding scheduling, then what? I’ve had concerns over paying for my laser in one lump sum, about maybe not being able to complete all of my treatments within the 16 month window due to scheduling availability. This was a major purchase for me, so it’s a bit frustrating to say the least, to have to worry that perhaps it was a mistake.
Google
5.0/5
Aug 19, 2021
Google Ideal Image Stamford
Amazing experience! My technician was extremely patient, knowledgeable and walked me through each step of the way. Anyone visiting the Stamford location she definitely request Adriana she’s the best!
Google
1.0/5
Aug 13, 2021
Google Ideal Image Stamford
No one at the Stamford location communicates with one another. Every time I go in (I see the same 2 nurses) I’m either asked what I want to do today (as if they don’t have charts to see what’s already been done and what there’s left to do) or told that whoever scheduled my time slot shouldn’t have booked for that long a time. I started my treatment (10 cool sculpting cycles + my free cool tone session) in April/May 2021 and I won’t be done with my last treatment until OCTOBER 2021, when I was told I could have results by summer. Ive had to reschedule almost every single appointment of mine because the staff is incompetent. Too add to that, I haven’t seen any results and was told “Aw, man really” by one staff and “well you might have to buy more cycles to have results” after telling me I have low fat content on my stomach. Makes no sense.
Google
5.0/5
Aug 2, 2021
Google Ideal Image Stamford
Katelyn Jones was super informative. She took the time to really walk me through the whole process. She showed me before and after pictures. Ms, Jones was very patience with me and was able to help me navigate to signing system.
Google
5.0/5
Jul 23, 2021
Google Ideal Image Stamford
Adriana was amazing. She was professional and quick. 100% would recommend.
Google
3.0/5
Jul 23, 2021
Google Ideal Image Stamford
Tammy was great! Was disappointed to learn that after I paid $1200 I wouldn’t be getting services until 2 1/2 months later.
Google
5.0/5
Jul 20, 2021
Google Ideal Image Stamford
Best Service Shikeda is very helpful thank you
Google
1.0/5
Jul 14, 2021
Google Ideal Image Stamford
I met with a consultant virtually to discuss what they could do to improve my bags/dark circles under my eyes. She let me know that the best but most risky way is filler, but Ideal Image cannot do that treatment (which is fine). She told me that I should start with botox and filler in my crows feet area and that will stretch the skin under my eyes. We decided to just start with botox because I have a photoshoot Friday. When I talked to the clinician at Ideal Image she told me Botox won't help me at all, especially where they could place it. I don't care who is right, the consultant or the clinician, but what I care about is the experience as a customer. I was so disappointed and no longer trusted anyone who was supposed to be helping me. Next time, I'll go to a real doctor and not sure middle-of-the-mall botox-party scam.
Google
5.0/5
Jul 14, 2021
Google Ideal Image Stamford
Quick and easy. Employees were polite and helpful.
Google
5.0/5
Jul 12, 2021
Google Ideal Image Stamford
Everyone was very thorough and professional.
Google
5.0/5
Jul 10, 2021
Google Ideal Image Stamford
Tammy has been wonderful as a service provider. I won’t go to anyone else. She listens to all my concerns, answers all my questions, and checks in with me constantly. She also makes sure to read my body language to make sure I’m comfortable depending on the service. I will be a lifetime customer as long as she’s there. I wish all nurses had her demeanor.
Google
1.0/5
Jul 5, 2021
Google Ideal Image Stamford
First and foremost— the front reception staff was super nice and I felt welcomed for my first visit at this location. I have been attending Ideal Image since 2016. This is the 4th location I have been to due to frequent moving with being military and attending grad school. This location is by far the WORST experience I have had at an Ideal Image. I’m not one to complain, as I usually brush things off as I do not like confrontation. Long story short— the nurse had zero patient/customer manners. She was very rude and belittling. Again I’m not one to complain or leave a bad review— but asking if I know that there was a copay (which I did as I’ve been doing the lifetime treatments) and then asked if I had it—I was floored, as I thought that was beyond rude. I have never had any payment issues in the past so it was totally unwarranted. There were other things said, but I’ll leave it at that and that I left in tears. Again I have been doing these treatments since 2016 in different locations across the US (VA, CO, and TX) through each season of the year and I’ve never had the issues/experience I had today. I will gladly drive further, than the 90 mins I drove today, to another Ideal Image to avoid another encounter at this location. Treat people with dignity and respect.
Google
1.0/5
Jun 14, 2021
Google Ideal Image Stamford
I was in extreme pain during the Ultheraoy procedure. Yet I had called the office last week to ensure you used numbing pain. It is beyond absurd that you don't offer numbing pain while Dermatologists and Laser Away have them. I will make sure to note this on all your social media PR posts
Google
5.0/5
Jun 5, 2021
Google Ideal Image Stamford
The staff at the Stamford ideal Image are wonderful. The nurse practitioner, Filomena makes sure your experience is comfortable no matter what procedure you are having. She is so smart and very professional. Luis from the Stamford location is so hard working and helpful. No matter how busy he was he always made sure to get back to me. He is very consistent, professional, knowledgeable, and clear. Overall, I highly recommend coming to this location.
Google
4.0/5
Jun 3, 2021
Google Ideal Image Stamford
Overall pleasant experience
Google
5.0/5
Jun 2, 2021
Google Ideal Image Stamford
The nurse was very professional and informative. The front desk staff was pleasant.
Google
5.0/5
Jun 2, 2021
Google Ideal Image Stamford
There was a scheduling snag, where my appt was cancelled but no one notified me but the staff was able to rectify the issue and follow through with my treatments today.
Google
1.0/5
May 29, 2021
Google Ideal Image Stamford
This place is a total ripoff and is very sketchy. They never mentioned the refund policy, until it was too late. Not only do they charge an insane amount of money for their services, they trick their clients into buying more and more without letting them have a refund. The customer service was awful and not understanding at all. Truly an awful experience.
Google
5.0/5
May 26, 2021
Google Ideal Image Stamford
The tech was great! She was funny and made me feel comfortable. She communicated well what to expect and gave me cream to use later in the day in case of pain or irritation.
Google
5.0/5
May 21, 2021
Google Ideal Image Stamford
It was awesome. Very understanding. Lots of patience. Clean and organized. Knowledgeable.
Google
5.0/5
May 20, 2021
Google Ideal Image Stamford
I take the train from Manhattan to get my laser hair removal here, and the experience is great every time! I had horrible anxiety going in to my first appointment and Tami is THE BEST at helping you remember to breathe or giving you a break if you need a second. She works super quickly and is in total control of the appointment - if you have any doubts about the process I highly recommend seeing her! The staff at the front desk is also really friendly every time I come in:)
Google
1.0/5
May 13, 2021
Google Ideal Image Stamford
Very unprofessional
Google
5.0/5
May 12, 2021
Google Ideal Image Stamford
I am so happy with my results thus far, the facility is always clean and the staff is extremely knowledgeable and professional. I feel very safe with their level of expertise. Also, Shai at the front desk is always on it, there is nothing that she cannot fix. She really is amazing and runs a tight ship
Google
1.0/5
May 11, 2021
Google Ideal Image Stamford
I have been going 4 for time for my treatment Hair laser remove I don't see any result when I was speaking to the nurse she said to me I don't know,i bay so much money for this treatment and I'm not gain any answer for my question I try to find customer service number nobody give it to me our no one answer the phone,
Google
5.0/5
May 8, 2021
Google Ideal Image Stamford
Friendly, knowledgeable staff My thanks and gratitude to the staff at Ideal Image of Stamford, I'm truly looking forward to my next visit❣
Google
5.0/5
May 6, 2021
Google Ideal Image Stamford
The staff at the Stamford ideal Image are wonderful. The nurse practitioner Filomena is amazing, caring and so knowledgeable with what was best for my lip filler. Thank you so much.
Google
5.0/5
May 6, 2021
Google Ideal Image Stamford
Been going to this place over a year and never thought to leave a review because I never left this place feeling completely satisfied ( my review would not have been 5 stars). I was a transfer client from Memphis where I started my laser procedures, and the Memphis location was amazing! Transferring to this location last year with the staff and how they made me feel was disappointing..... however this place has a new lease on life! Shy is very sweet, she’s always helpful when scheduling my apps and making sure I see the best nurses. She even updates me if there have been changes to my scheduled/ my nurse schedule. Luis the receptionist is great! He is sweet, friendly, and warm welcoming! The nurse that I saw Alexandra was the best person to laser me there! She didn’t just go thru the motions and do the check the box exercise, she asked me questions! She was able to uncover my needs and did something different than the other nurses. I left that appointment feeling like wow, that was the best appointment ever! It sucks that my treatments are coming to an end, bc I feel like my results would be different or further along if I was seeing her from the beginning! She’s great! I would recommend this place for laser.
Google
5.0/5
May 3, 2021
Google Ideal Image Stamford
Great experience, it was my second appointment so I knew what questions to ask and I definitely received professional advice when needed. Very happy with my wrinkle relaxer treatment.
Google
5.0/5
Apr 14, 2021
Google Ideal Image Stamford
I really appreciate Luis’s patience and helpfulness in helping me with some confusion about my plan. Once I finally made it in, everyone was very welcoming and made me feel 100% comfortable.
Google
5.0/5
Apr 14, 2021
Google Ideal Image Stamford
I have amazing experience at Ideal Image. Especially with my provider Filomena.
Google
5.0/5
Apr 10, 2021
Google Ideal Image Stamford
Love Luis... he is so helpful and charming and accommodating... you definitely need to go to Ideal Image their prices are amazing and the help is even better!
Google
5.0/5
Apr 8, 2021
Google Ideal Image Stamford
I Love this site, the people are all very friendly, the front desk are very sweet and they to work with you and do everything they can to make your experience is amazing, and the nurse practitioners are gentle and try and make you as confident as possible Would recommend this place to any one who wants to do laser removal.
Google
5.0/5
Mar 25, 2021
Google Ideal Image Stamford
Person that worked with me was nice. She explained everything clearly. Receptionist was also very nice. I was comfortable and enjoyed my experience while I was there. I look forward to coming back.
Google
5.0/5
Mar 24, 2021
Google Ideal Image Stamford
My treatment at Ideal Image started before the pandemic began. Their cleanliness has always been pristine. Since the COVID-19 outbreak, they have been extremely cautious. Their staff is also super amazing! Shyi calls me to book my appointments and always hooks me up with my two favorite specialists (Filomina and Megan). Luis always calls to confirm my appointments. My results have been absolutely awesome. I am only half way done with my treatment and the hair has tinned out and overall diminished. I could not recommend the lazer treatment and the staff enough!
Google
5.0/5
Mar 22, 2021
Google Ideal Image Stamford
Luis and all the staff at this location are simply amazing! Luis is always a such a friendly face to greet me when I arrive, and so patient and professional when rescheduling me after my appointment ends. And Tammy really goes above and beyond, she made me feel so comfortable during my appointment. I have been to other ideal image locations, but have never had such quality care as I have had at this location!
Google
5.0/5
Mar 18, 2021
Google Ideal Image Stamford
Love this team!!! Chi, nurse Jennifer, and the guy up front are all pleasant and very easy to work with!!! They always do a great job.
Google
5.0/5
Mar 15, 2021
Google Ideal Image Stamford
The best I’ve ever had since I started laser treatment. Extremely satisfied with the staff. So gentle, understanding and patience. Specially willing to help me with the pain I used to suffer from other places. Extremely grateful I am.
Google
5.0/5
Mar 12, 2021
Google Ideal Image Stamford
I love ideal image Stamford! Louis and Philamina were so helpful and kind. Highly recommend.
Google
5.0/5
Mar 10, 2021
Google Ideal Image Stamford
Alexandra was my technician and she was absolutely amazing! Quick and very professional. Also their front desk Luis is an angel! Great conversationalist and SUPER helpful. Went above and beyond to get me an appointment. Highly recommend this location!!
Google
5.0/5
Mar 10, 2021
Google Ideal Image Stamford
Luis and Deena are amazing! Tami was incredible and very careful! Very accommodating! Great experience!
Google
1.0/5
Mar 9, 2021
Google Ideal Image Stamford
Poor Patient Care and Customer service has been experienced at the Stamford, CT location. A request to receive a call back from management after two separate appointment has still not occurred. During my last visit, I sustained a first degree burn that was noted by the provider at the time of the visit but minimal triage was performed or aftercare instructions provided. In my opinion, the burn occurred due to an inappropriate high level energy setting on the laser by the provider, this should not happen and a procedures/protocols should be in place to prevent this from happening. Follow up on this injury has been very minimal and non-caring by this location.
Google
5.0/5
Mar 1, 2021
Google Ideal Image Stamford
Tami and Luis run a tight ship; great service, extremely clean, professional and pleasant!
Google
5.0/5
Feb 24, 2021
Google Ideal Image Stamford
Luis and my nurse practitioner Andrea were amazing! Very personable and kept me comfortable throughout my visit.
Google
5.0/5
Feb 24, 2021
Google Ideal Image Stamford
Great staff and team. Always a great experience going to Ideal Image stamford!
Google
5.0/5
Feb 20, 2021
Google Ideal Image Stamford
Clean, professional and very willing to assist you achieve the best version of you.
Google
5.0/5
Feb 19, 2021
Google Ideal Image Stamford
Tami and Lewis were amazing. Literally Tami calmed my nerves/helped with pain management and made it such a pleasant experience
Google
5.0/5
Feb 17, 2021
Google Ideal Image Stamford
Friendly staff and very professional!
Google
5.0/5
Feb 15, 2021
Google Ideal Image Stamford
Louis is beyond helpful. Always pleasant and happy. The girls do an amazing job. Love Ideal Image!!!!
Google
5.0/5
Feb 14, 2021
Google Ideal Image Stamford
I am so happy I decided to come here! The whole staff is great! Very professional and welcoming! Luis in the front desk has been a great addition to the Stamford location as he makes the booking process very smooth and is always so graceful and willing to help! After waiting for a while to start my BBL treatment because of COVID-19, he was finally able to get me in! The place is impeccably clean and they have the latest technology and equipment!
Google
5.0/5
Feb 10, 2021
Google Ideal Image Stamford
Tami was amazing, she’s so personable and offered great advice regarding future treatments, in addition to being super thorough and detailed with my current treatment. Luis at the front desk is also very friendly, personable, and so helpful in seamlessly scheduling new appointments/getting quotes. Great team here!
Google
5.0/5
Feb 9, 2021
Google Ideal Image Stamford
It was a pleasure to work with Luis Rodriguez he was very nice & professional .
Google
1.0/5
Feb 9, 2021
Google Ideal Image Stamford
Made appointment, paid, then told after it was too soon to have the Botox done - requested refund but processing took weeks - receptionist and manager were supposed to call and NEVER DID
Google
5.0/5
Feb 9, 2021
Google Ideal Image Stamford
Luis and Tammi were amazing!they were kind and helpful .
Google
5.0/5
Feb 2, 2021
Google Ideal Image Stamford
very professional Excellent service 👏🏻👏🏻👏🏻
Google
5.0/5
Jan 29, 2021
Google Ideal Image Stamford
Tami provided Excellent service. Front desk staff, although Super Busy were very Professional. Luis is a Gem!!
Google
5.0/5
Jan 25, 2021
Google Ideal Image Stamford
Luis is very thorough and knowledgeable. He listened to my concerns and addressed them immediately. His mannerism is very professional and compassionate. He is an asset to your establishment and truely sets an example of high quality customer service standards!
Google
5.0/5
Jan 21, 2021
Google Ideal Image Stamford
The team was great and very helpful.
Google
5.0/5
Jan 20, 2021
Google Ideal Image Stamford
After getting the run around and for SOOOOOOOO many weeks, this location (Stamford) was the ONLY location to help me. I was bounced around from office to office in & out of state. I finally ended up calling this office on my own and spoke to Luis & Shyi. They are so COURTEOUS, & PROFESSIONAL. They talk to you and NOT at you. They don't just tell you lies and leave you on hold. They listened to my concerns and came up with solutions. They are AMAZING and because of them, I would recommend this location.
Google
5.0/5
Jan 20, 2021
Google Ideal Image Stamford
After a LOT of back and forth with different receptionists from various locations, I got a call from Louis who was able to schedule an appointment in Stamford within a couple weeks, which was perfect bc I am located in Stamford!! Priyanka did my injections, she was super sweet & knowledgeable, listened to what I wanted/didn’t want, and was very patient. I would highly recommend her I’m loving my results !!☺️
Google
5.0/5
Jan 18, 2021
Google Ideal Image Stamford
Front desk staff Luis always provides great customer service and he definitely goes beyond to make sure customers are satisfied when scheduling an appointment.
Google
5.0/5
Jan 18, 2021
Google Ideal Image Stamford
Luis is so helpful! He helped manage an issue I was having with ease! Super customer service and such a kind person! Priyanka is an excellent technician- super professional and meticulous! Philomena is wonderful too!
Google
1.0/5
Jan 16, 2021
Google Ideal Image Stamford
High pressure sales tactic. Routing to central sales desk makes impersonal at best.
Google
5.0/5
Jan 16, 2021
Google Ideal Image Stamford
It has been extremely hard to book an appointment due to the clinic being a tad understaffed. However, I want to give 5 stars today specifically to LUIS. He moved things around and went above and beyond to guarantee an appointment in a couple of weeks to fit my schedule. I also have gotten a couple of other services like laser hair removal and the results have been great!
Google
5.0/5
Jan 15, 2021
Google Ideal Image Stamford
This Place was absolutely awesome! the front desk staff made my appointment very smooth and welcoming. Luis was a very gracious host. Tammi the provider was incredibly professional and made me feel extremely comfortable. Simply put, I am excited about the entire visit and cannot wait to come back and repeat it.
Google
5.0/5
Jan 15, 2021
Google Ideal Image Stamford
Tami and Luis are phenomenal!! They are professional and answer all of my questions. Tami ensures that I'm super comfortable and relaxed. I highly recommend her.
Google
1.0/5
Jan 12, 2021
Google Ideal Image Stamford
Please, do not allow Ideal Image to take advantage of you! I was rushed to provide credit card information and charged immediately, but then it was impossible to receive an appointment because NO ONE WORKS THERE. They kept telling me their scheduling tool is frozen and to try again in a few weeks. The Stamford location appears to be on the verge of shutting down. Eventually I gave up and asked for a refund, which they refused! This is a truly dishonest and unethical company - they will take your money and give nothing in return!
Google
5.0/5
Jan 8, 2021
Google Ideal Image Stamford
Great costumer service! Still considering all my options but definitely would recommend this place!
Google
5.0/5
Jan 7, 2021
Google Ideal Image Stamford
Friendly and informative.
Google
5.0/5
Dec 28, 2020
Google Ideal Image Stamford
Awesome Job ! Thank you.
Google
5.0/5
Dec 27, 2020
Google Ideal Image Stamford
OMG!! I love them, so happy with my results and the receptionist Luis was amazing, friendly, personable and made me feel like family! Thank You Ideal Image!!!!!
Google
5.0/5
Nov 30, 2020
Google Ideal Image Stamford
I had a good experience. Your staff is very friendly
Google
5.0/5
Nov 11, 2020
Google Ideal Image Stamford
It was awesome! Everyone is nice and professional and treated me so well
Google
5.0/5
Nov 4, 2020
Google Ideal Image Stamford
Always a great experience!
Google
5.0/5
Oct 12, 2020
Google Ideal Image Stamford
I had a wonderful experience at the Stamford office as always. Everyone is warm and welcoming and very helpful.
Google
5.0/5
Sep 30, 2020
Google Ideal Image Stamford
Great staff. Helpful and friendly
Google
5.0/5
Sep 18, 2020
Google Ideal Image Stamford
Clean facility Friendly staff Excellent service
Google
1.0/5
Sep 14, 2020
Google Ideal Image Stamford
I'm extremely frustrated and upset because the botox I got last time was either expired or the woman gave me way less than she said she did. I usually use 26 units and this time I used 42 units since it had been a while since my last appointment, so way more than usual and unfortunately it's been over 10 days and the botox did not actually work this time. I am a loyal customer of botox from Ideal Image so I know that it generally does work which is why I'm so upset this time. After this experience I would definitely not recommend Ideal Image
Google
5.0/5
Aug 26, 2020
Google Ideal Image Stamford
I have always been welcomed warmly and treated with dignity and respect. I have never encountered any issue and actually look forward to my visits and the progress I am seeing from them
Google
5.0/5
Aug 17, 2020
Google Ideal Image Stamford
I had a great experience-on time, fast, thorough and great results!
Google
5.0/5
Jul 16, 2020
Google Ideal Image Stamford
I was very pleased with Erin! Her customer service is impeccable!
Google
5.0/5
Jun 19, 2020
Google Ideal Image Stamford
Amazing customer service experience, friendly staff, and a very relaxing atmosphere.
Google
5.0/5
Jun 9, 2020
Google Ideal Image Stamford
Excellent services
Google
5.0/5
Jun 7, 2020
Google Ideal Image Stamford
Professional. Clean. Friendly. Thank you for making my first laser hair removal experience amazing
Google
5.0/5
Apr 22, 2020
Google Ideal Image Stamford
Very courteous and helpful
Google
5.0/5
Mar 13, 2020
Google Ideal Image Stamford
Just finished my 6th session of laser hair removal and I’m absolutely in love with the results thus far. The atmosphere is wonderful at the Stamford location, very warm and welcoming. The staff are some of the most delightful, thoughtful and compassionate ladies I’ve ever met!
Google
5.0/5
Feb 26, 2020
Google Ideal Image Stamford
Had a wonderful experience at the Stamford location. It was the first time I’ve ever had Botox. Doreen was wonderful from my initial consultation, setting up pricing, and making my appointment. She made sure I understood the services and was satisfied from start to finish. Jenn my personal APRN also made me feel comfortable, explained each step prior to starting and talked to me throughout and kept me distracted. At the end she was thorough in explaining follow up care and encouraged me to come back for my follow up. I am so pleased with my results! Didn’t even need any touch ups after! Thanks Ideal.
Google
5.0/5
Feb 25, 2020
Google Ideal Image Stamford
Beautiful studio in Stamford, CT so clean front desk staff was so friendly, Doreen my consultant was absolutely amazing and was so knowledgeable, Jenn my nurse injector was absolutely amazing, they both did such a great job I can’t wait to go back again! They have a client for life! I highly recommend
Google
5.0/5
Feb 25, 2020
Google Ideal Image Stamford
Great atmosphere. Friendly staff. Clean. Very informative. First time trying Botox there and great results.
Google
1.0/5
Dec 26, 2019
Google Ideal Image Stamford
The NP that did the laser treatment on my face left several patches undone. I am so disappointed. I have had 4 treatments so far and 2 have gone horribly wrong. The first experience left me waiting for treatment for over 1 hour and this past treatment was on time but left several sections of my face UNDONE! My recommendation would be to go somewhere else. It is NOT worth the thousands of dollars Ideal Image wants for subpar service.
Google
1.0/5
Nov 12, 2019
Google Ideal Image Stamford
I used to get my treatments in Beavercreek OH clinic, I had 3 different providers there and more than 8 treatment sessions. they were all great and I always had great experience with them. Then I had 1 treatment in Stamford clinic in Connecticut and it was by far the worst. My provider was rushing the treatment, going through it very fast, and was annoyed when I told her that she needs to slow down because some areas are very painful. She went through my underarms, Brazilian and full legs in an hour and a half. She would zap me 10 time in a row. My previous providers used to go at a slower pace, apply pressure to treated areas to sooth pain, and used ice packs on more sensitive areas. And then the front desk made it clear that she complained to them that I asked her to slow down. I was very disappointed.
Google
5.0/5
Nov 4, 2019
Google Ideal Image Stamford
Great group of people Knowledge able
Google
1.0/5
Oct 12, 2019
Google Ideal Image Stamford
Just 2 months after the 6 sessions of coolsculpting that cost me over $3000 I realized it was a HUGE waste of money; also on their website says each session last 60 minutes which is not true, the longest session I had lasted 40 mins. When I summited an inquiry to get information about the 25% off offer the customer representative said the price of each session depend on the body area to treat and how much fat you have well, that either happened because I paid the same price ($750) for my thighs (less fat) so for my stomach... so when I asked the person selling me the package she said the minimum price for session is $750. Even so I ended up purchasing the 6 session, 2 for each inner thigh and 2 for my stomach area, I’m 5”1 - 130 pounds and it’s so disappointing seeing the way how I wasted that money. if I would’ve known I would have wrote a check to charity for that amount of money. DEFINITELY NOT WORTH IT.
Google
5.0/5
Oct 11, 2019
Google Ideal Image Stamford
Very positive
Google
5.0/5
Aug 13, 2019
Google Ideal Image Stamford
Very clean bright and welcoming facility. The nurses and beauty aestheticians are very professional, knowledgeable and pleasant.
Google
3.0/5
Aug 7, 2019
Google Ideal Image Stamford
Lovely offices and lovley people. My only negative was that I had different opinions from different members of staff which left me confused.
Google
5.0/5
Jul 9, 2019
Google Ideal Image Stamford
I used to go to another ideal image location & recently switched to this location and I am SO HAPPY I did. The office is extremely clean. Staff is super friendly. Convenient location (Parking sometimes can be a little tricky). Flexible appointment times. I am getting laser hair removal and am extremely happy with the results.
Google
5.0/5
Apr 3, 2019
Google Ideal Image Stamford
The office is very convenient, well lite, very clean. Staff is very informative and able to answer any questions or concerns. I haven't used any services yet, but i am excited to do so!
Google
1.0/5
Mar 21, 2019
Google Ideal Image Stamford
Overly priced place. Very horrible customer service. They asked me $5500 just for face and underarms. What are they? Magic? They said they can apply 18 months 0% interest loan and they told me it wouldn't affect my credit score but it hit my credit and it hit so bad. NOT RECOMMENDED AT ALLLL!!!!!