Stamford

2351 Summer Street
Stamford, Connecticut 06905
203-489-7003

Current Promotions

Monday 09:00am - 06:00pm
Tuesday 09:00am - 08:00pm
Wednesday 09:00am - 08:00pm
Thursday 09:00am - 08:00pm
Friday 09:00am - 06:00pm
Saturday 08:00am - 05:00pm
Sunday Closed - Closed
  • At our Ideal Image location in Stamford, the Nurse Practitioners and Physician Assistants are trained in the latest technology to make you look and feel your best. We offer a wide variety of services such as Laser hair removal, Coolsculpting, Broad Band Light, Ultherapy, and Injectable services such as Botox, lip fillers and many more.
  • Our providers are constantly trained in the newest and best ways to help every individual achieve their best look.
4.2/5
4.2 /5
149 Reviews

Google
4.0/5
Jan 6, 2022
Google Ideal Image Stamford
Clean, professional and very willing to assist. I was told I could have a gap in between treatments, which ended up being incorrect, and it effected my results. Mistakes happen.
Google
5.0/5
Jan 5, 2022
Google Ideal Image Stamford
I would said I’m more that welcome with the knowledge of the staff, respect and capacity to treat my treatment more confortable
Google
1.0/5
Jan 5, 2022
Google Ideal Image Stamford
Unfortunately an expensive laser hair removal purchase with really bad customer service from Ideal Image. No continuity in management whatsoever. Had spoken with a manager regarding my specific situation a few months ago and was assured that notes were taken and my account was updated. Then the manager left and the new one has no idea what had happened at all even though their corporate office was also involved. The new manager just told me there is nothing she can do without much of a follow up on the matter (I just received an auto closure email to my case without anyone even reaching out for additional follow up). It is extremely disappointing. If you would like to speak with someone good luck with them calling you back. I was finally able to speak with a manager after my 7th (!) call. The only positive side is that the nurses are very nice and professional. Please take your money somewhere else and save yourself the headache and frustration.
Google
5.0/5
Jan 3, 2022
Google Ideal Image Stamford
Google
5.0/5
Dec 30, 2021
Google Ideal Image Stamford
Renee was fabulous and so helpful!
Google
5.0/5
Dec 28, 2021
Google Ideal Image Stamford
Chinoye was very professional.
Google
5.0/5
Dec 28, 2021
Google Ideal Image Stamford
I have taken 4 session of hair laser removal and since the first time I saw and felt good results, I’m in love with the process. The provider Eliza is amazing! She is my favorite, super gentle and kind and very patient! Thank you very much. I’m happy I’m doing my treatment with Ideal Image. Looking forward my next appointment.
Google
5.0/5
Dec 27, 2021
Google Ideal Image Stamford
it was great customer service and Rose was awesome
Google
5.0/5
Dec 23, 2021
Google Ideal Image Stamford
I had a great experience! Jodi and Adriana were very helpful and guided me through my treatment. I did my underarms, it wasn’t painful, and I just felt something very minor. I highly recommend Ideal Image.
Google
1.0/5
Dec 21, 2021
Google Ideal Image Stamford
I was in extreme pain during the Ultheraoy procedure. Yet I had called the office last week to ensure you used numbing pain. It is beyond absurd that you don't offer numbing pain while Dermatologists and Laser Away have them. I will make sure to note this on all your social media PR posts. UPDATE: They charge your credit card before you get an appointment and then you can't get an appointment time that suits your life. I had to contest the charge with my credit card company because they wouldn't schedule the appointment before the card payment was due.
Google
5.0/5
Dec 21, 2021
Google Ideal Image Stamford
I always have a great experience when coming here for my treatments. Staff is always so friendly. The cooltone and laser treatments are really great. I love my results.
Google
5.0/5
Dec 16, 2021
Google Ideal Image Stamford
I love this place!!! It is so comfortable, the personnel is so thoughtful and kind! Adriana is my esthetician and she is the best, so kind, patient and fun! Love going and keeping up with her! And as for results, I have had three treatments for laser hair removal and so far so good! I have definitely seen a major reduction in the hair growth! Very happy!❤️
Google
5.0/5
Dec 14, 2021
Google Ideal Image Stamford
I returned for my 2nd treatment. Again the staff was excellent and the manager Rose was extremely kind and professional. Absolutely going to tell my friends about my experience at the Stamford Ct, location. I love my results and the staff makes you feel at home!
Google
5.0/5
Dec 13, 2021
Google Ideal Image Stamford
It was so easy and fast. I understood everything, the process and the results. The people were SO SWEET, made me feel so comfortable. Amazing, im so happy i came here.
Google
1.0/5
Dec 11, 2021
Google Ideal Image Stamford
I absolutely despise ideal image. I first started at the queens locations, which should not have allowed me to sign the contract. I know it’s a business and you are trying to make money, but I should have been told my hair would not all work with the lasers. Now I am at the Stamford location and the following things have happened: I have not been given 6-8 weeks time frames for my visits because everything is so booked up; I was not called back to schedule an appointment after Covid which pushed off my sessions for another 4 months on top of closing for Covid; I am always told information by one person and it is never the same information when I talk to another person; I have asked many times for clarification and a written record of promises that were made, but never got them and now I am being told I am not given what I was told I would be given. For this specific appointment, my appointment was scheduled wrong which made me not get a confirmation email or text. I even called a week prior to confirm my appointment and the lady told me everything was set for the time I had written down. But it was the wrong time which made me almost have to miss my appointment and be charged the fee. The manager ended up fixing this and I have had my appointment, but this should not be happening at all. I would never recommend ideal image to anybody. I would actively say avoid at all costs.
Google
2.0/5
Dec 8, 2021
Google Ideal Image Stamford
****I have come back to edit this review. After posting this negative review, I was contacted by Ideal Image and they will honor my 9 sessions that I paid for. Thank you for making things right. I would not recommend Ideal Image and this is why. I bought a plan for a full Brazilian which cost me over $2000 and this review is for the Stamford, CT location. Positive points: Their front desk staff is very nice and friendly, as are the nurses. I have always been very pleased with the hospitality and treatment with the staff. The positives end there. When I signed my contract I told them I enjoy the outdoors and therefore, I would not be able to come in the summers since you cannot laser when you are tan. I was told more than once that this was ok and it was NEVER stressed to me about the 16 month expiration. When I went for my treatments, I asked several times "how many treatments do I have left" because I wanted to avoid any issues. I was told more than once "It does not work that way, you come until you are hairless". What they fail to tell you is that this will cost you more money. You get 9 treatments which must be completed in 16 months. Again, they do not stress this to the client even when you ask. I began treatments and then Covid hit and they were shut down for 3 months. Altogether from start until October 2021 I had 6 treatments. I never hit my 9. They told me my contact was expired and they would only give me 2 more for Covid even though I still have hair. They would not even honor my full 9. I spoke with customer service 3 times explaining that I asked questions to try and avoid this and they told me "It's not their problem that I like to go in the sun" AND "they don't guarantee results" AND that "it's not their problem I did not read my contract more carefully" and hung up on me. Not sure how you treat customers this way. I asked to speak to a supervisor twice and both times they told me supervisors don't speak to clients. WHAT???? All I wanted was my 9 treatments that I paid for and they will not do it. SO, BUYER BEWARE. While the treatments are fine and I don't have as much hair as I used to, they sold me on being hairless and that taking time off was ok. This is completely not true as you must finish in 16 months and they don't guarantee results. They have extremely rude people working customer service. READ THE CONTRACT very carefully because what they tell you & sell you is NOT what is in the contract.
Google
1.0/5
Dec 6, 2021
Google Ideal Image Stamford
I have more the 95 units of Botox .so far I only used 52.i called to make and appointment yo used some more of my units and they are trying to tell me the I have none left that I used all of it and that on top of that I owe.
Google
5.0/5
Dec 2, 2021
Google Ideal Image Stamford
The whole staff at ideal image is super friendly and knowledgeable! Rose at the front desk is an absolute gem and knows the answer to any and all questions! I recommend this location to all my friends!
Google
1.0/5
Nov 30, 2021
Google Ideal Image Stamford
Rude people. There consultants or them have no idea of what they are doing
Google
5.0/5
Nov 30, 2021
Google Ideal Image Stamford
The New Front Desk staff is so amazing, The treatment was great the nurse really took her time to make sure I was comfy and understood the process. The manager added a nice touch at the end by offering a cookie and water as well a mint with the Barcode on it which was a smart idea 🙂 Happy to do business with the Stamford Team they are absolutely awesome and they try their best to get you in.
Google
5.0/5
Nov 16, 2021
Google Ideal Image Stamford
Filomena was great and super communicative ! Would definitely recommend her
Google
5.0/5
Nov 6, 2021
Google Ideal Image Stamford
It was great! They were friendly and very clear about what the hair removal would look like. I am very content.
Google
5.0/5
Nov 5, 2021
Google Ideal Image Stamford
The receptionists are excellent! Very friendly!
Google
1.0/5
Nov 2, 2021
Google Ideal Image Stamford
It is costly. I've dealt with a nasty secretary last year, appointments are hard to get and I paid for 10 lazor sessions and the secretary told me today that because my contract expures I won't be able to get all 10. I told her the covid started shortly after I purchased my contract and ideal image was closed. She didn't seem to understand. I am going to contact a lawyer about this. This is at the Stamford location.
Google
5.0/5
Nov 1, 2021
Google Ideal Image Stamford
Quick, easy and informative.
Google
5.0/5
Oct 28, 2021
Google Ideal Image Stamford
I was nervous my first time. Philomena was so knowledgeable with every single question concern. Other things I had going on. Rescheduling my filler because of my dental appointment. I had a amazing experience and she was gentle I felt nothing. I can't wait to get my lips done. Also too see my before and afters.
Google
4.0/5
Oct 20, 2021
Google Ideal Image Stamford
I had a bad experience with coolsculpting and rose reached out to me to what could be done. That was good customer service. I'm scheduled for a follow in 3 weeks hence the 4 stars. I will rewrite the review then.
Google
5.0/5
Oct 18, 2021
Google Ideal Image Stamford
Great front desk staff, manager was attentive and helpful
Google
1.0/5
Oct 14, 2021
Google Ideal Image Stamford
I went there for cool sculpting And was told to wait for the results expecting results. I wasted over $4000 now down the drain I see no results. This was an complete waste of money and money. I called to ask if there's anything that can be done about this and they told me no. So if you're thinking more cool sculpting RUNAWAY as fast as you can it's just a gimmick a marketing gimme to drain your money!!!!
Google
5.0/5
Oct 14, 2021
Google Ideal Image Stamford
Very professional
Google
5.0/5
Oct 13, 2021
Google Ideal Image Stamford
Staff was very pleasant and helpful Alisa the APRN was awesome and professional she explained all I need to know
Google
5.0/5
Oct 8, 2021
Google Ideal Image Stamford
Amazing my nurse was great
Google
5.0/5
Sep 30, 2021
Google Ideal Image Stamford
I just got my service done at this Stamford location a few days ago and I couldn't be more please with management. The manager lady was super helpful and welcoming and very patience. I was having issues with the front desk customer service girl and the manager came in and made my experience very delightful and took care of my scheduling & payment issues and the nurse did a great job. I will definitely come back.
Google
5.0/5
Sep 30, 2021
Google Ideal Image Stamford
Visited the office for the first time and I had a great experience with the staff. Rose was delightful she suggested a few services that I wasn’t aware of and will I definitely consider I recommend.
Google
5.0/5
Sep 30, 2021
Google Ideal Image Stamford
I had a very good experience at Ideal Image. Everyone was very professional and the place was nice and clean. I had a little Botox done on my forehead and am very pleased with my results. Would definitely recommend this place.
Google
5.0/5
Sep 29, 2021
Google Ideal Image Stamford
Nice and clean
Google
1.0/5
Sep 20, 2021
Google Ideal Image Stamford
I would not recommend Ideal Image in Stamford, CT for laser hair removal. It is nearly impossible to get an appointment if you do not make all your appointments 3-6 months in advance. If you ever need to change an appointment, there will likely be 0 options available in the coming 6 weeks. I also had an experience where one of practitioners only treated my right leg and not my left leg. Recently, whenever I have called, my calls have been ignored and it has been difficult to get in touch with the corporate office. The only redeeming quality is that the main laser practitioner that I see, Filomena, is super friendly and my service has always been smooth when she has been the one to treat me. Considering I am paying thousands of dollars for this service, the customer support and ability to schedule appointments is lacking.
Google
5.0/5
Sep 10, 2021
Google Ideal Image Stamford
Excellent!
Google
3.0/5
Aug 23, 2021
Google Ideal Image Stamford
Editing my review now that I’ve made my third visit to this location. My provider for laser this weekend was super friendly, informative, and efficient. I very much liked being treated by her. I would like to say though that scheduling is a nightmare and employees seem spread too thin. My appointment was abruptly moved without prior notice, as an employee quit without warning. I feel that they likely left due to the workload or other issues with this business. Please provide more staffing and perhaps pause accepting new clients so that you can better serve your customers. I’ve never been able to reschedule an appointment at this location, and I always book my next two sessions in advance just so I can get onto the calendar, otherwise the schedule is jam packed. If the customer is responsible for ensuring they complete their treatments in the allotted time, but the business is unable to meet customer needs regarding scheduling, then what? I’ve had concerns over paying for my laser in one lump sum, about maybe not being able to complete all of my treatments within the 16 month window due to scheduling availability. This was a major purchase for me, so it’s a bit frustrating to say the least, to have to worry that perhaps it was a mistake.
Google
5.0/5
Aug 19, 2021
Google Ideal Image Stamford
Amazing experience! My technician was extremely patient, knowledgeable and walked me through each step of the way. Anyone visiting the Stamford location she definitely request Adriana she’s the best!
Google
1.0/5
Aug 13, 2021
Google Ideal Image Stamford
No one at the Stamford location communicates with one another. Every time I go in (I see the same 2 nurses) I’m either asked what I want to do today (as if they don’t have charts to see what’s already been done and what there’s left to do) or told that whoever scheduled my time slot shouldn’t have booked for that long a time. I started my treatment (10 cool sculpting cycles + my free cool tone session) in April/May 2021 and I won’t be done with my last treatment until OCTOBER 2021, when I was told I could have results by summer. Ive had to reschedule almost every single appointment of mine because the staff is incompetent. Too add to that, I haven’t seen any results and was told “Aw, man really” by one staff and “well you might have to buy more cycles to have results” after telling me I have low fat content on my stomach. Makes no sense.
Google
5.0/5
Aug 2, 2021
Google Ideal Image Stamford
Katelyn Jones was super informative. She took the time to really walk me through the whole process. She showed me before and after pictures. Ms, Jones was very patience with me and was able to help me navigate to signing system.
Google
3.0/5
Jul 23, 2021
Google Ideal Image Stamford
Tammy was great! Was disappointed to learn that after I paid $1200 I wouldn’t be getting services until 2 1/2 months later.
Google
5.0/5
Jul 23, 2021
Google Ideal Image Stamford
Adriana was amazing. She was professional and quick. 100% would recommend.
Google
5.0/5
Jul 20, 2021
Google Ideal Image Stamford
Best Service Shikeda is very helpful thank you
Google
1.0/5
Jul 14, 2021
Google Ideal Image Stamford
I met with a consultant virtually to discuss what they could do to improve my bags/dark circles under my eyes. She let me know that the best but most risky way is filler, but Ideal Image cannot do that treatment (which is fine). She told me that I should start with botox and filler in my crows feet area and that will stretch the skin under my eyes. We decided to just start with botox because I have a photoshoot Friday. When I talked to the clinician at Ideal Image she told me Botox won't help me at all, especially where they could place it. I don't care who is right, the consultant or the clinician, but what I care about is the experience as a customer. I was so disappointed and no longer trusted anyone who was supposed to be helping me. Next time, I'll go to a real doctor and not sure middle-of-the-mall botox-party scam.
Google
5.0/5
Jul 12, 2021
Google Ideal Image Stamford
Everyone was very thorough and professional.
Google
5.0/5
Jul 10, 2021
Google Ideal Image Stamford
Tammy has been wonderful as a service provider. I won’t go to anyone else. She listens to all my concerns, answers all my questions, and checks in with me constantly. She also makes sure to read my body language to make sure I’m comfortable depending on the service. I will be a lifetime customer as long as she’s there. I wish all nurses had her demeanor.
Google
1.0/5
Jul 5, 2021
Google Ideal Image Stamford
First and foremost— the front reception staff was super nice and I felt welcomed for my first visit at this location. I have been attending Ideal Image since 2016. This is the 4th location I have been to due to frequent moving with being military and attending grad school. This location is by far the WORST experience I have had at an Ideal Image. I’m not one to complain, as I usually brush things off as I do not like confrontation. Long story short— the nurse had zero patient/customer manners. She was very rude and belittling. Again I’m not one to complain or leave a bad review— but asking if I know that there was a copay (which I did as I’ve been doing the lifetime treatments) and then asked if I had it—I was floored, as I thought that was beyond rude. I have never had any payment issues in the past so it was totally unwarranted. There were other things said, but I’ll leave it at that and that I left in tears. Again I have been doing these treatments since 2016 in different locations across the US (VA, CO, and TX) through each season of the year and I’ve never had the issues/experience I had today. I will gladly drive further, than the 90 mins I drove today, to another Ideal Image to avoid another encounter at this location. Treat people with dignity and respect.
Google
5.0/5
Jun 5, 2021
Google Ideal Image Stamford
The staff at the Stamford ideal Image are wonderful. The nurse practitioner, Filomena makes sure your experience is comfortable no matter what procedure you are having. She is so smart and very professional. Luis from the Stamford location is so hard working and helpful. No matter how busy he was he always made sure to get back to me. He is very consistent, professional, knowledgeable, and clear. Overall, I highly recommend coming to this location.
Google
4.0/5
Jun 3, 2021
Google Ideal Image Stamford
Overall pleasant experience
Google
5.0/5
Jun 2, 2021
Google Ideal Image Stamford
There was a scheduling snag, where my appt was cancelled but no one notified me but the staff was able to rectify the issue and follow through with my treatments today.
Google
5.0/5
Jun 2, 2021
Google Ideal Image Stamford
The nurse was very professional and informative. The front desk staff was pleasant.
Google
1.0/5
May 29, 2021
Google Ideal Image Stamford
This place is a total ripoff and is very sketchy. They never mentioned the refund policy, until it was too late. Not only do they charge an insane amount of money for their services, they trick their clients into buying more and more without letting them have a refund. The customer service was awful and not understanding at all. Truly an awful experience.
Google
5.0/5
May 26, 2021
Google Ideal Image Stamford
The tech was great! She was funny and made me feel comfortable. She communicated well what to expect and gave me cream to use later in the day in case of pain or irritation.
Google
5.0/5
May 21, 2021
Google Ideal Image Stamford
It was awesome. Very understanding. Lots of patience. Clean and organized. Knowledgeable.
Google
5.0/5
May 20, 2021
Google Ideal Image Stamford
I take the train from Manhattan to get my laser hair removal here, and the experience is great every time! I had horrible anxiety going in to my first appointment and Tami is THE BEST at helping you remember to breathe or giving you a break if you need a second. She works super quickly and is in total control of the appointment - if you have any doubts about the process I highly recommend seeing her! The staff at the front desk is also really friendly every time I come in:)
Google
1.0/5
May 13, 2021
Google Ideal Image Stamford
Very unprofessional
Google
5.0/5
May 12, 2021
Google Ideal Image Stamford
I am so happy with my results thus far, the facility is always clean and the staff is extremely knowledgeable and professional. I feel very safe with their level of expertise. Also, Shai at the front desk is always on it, there is nothing that she cannot fix. She really is amazing and runs a tight ship
Google
1.0/5
May 11, 2021
Google Ideal Image Stamford
I have been going 4 for time for my treatment Hair laser remove I don't see any result when I was speaking to the nurse she said to me I don't know,i bay so much money for this treatment and I'm not gain any answer for my question I try to find customer service number nobody give it to me our no one answer the phone,
Google
5.0/5
May 8, 2021
Google Ideal Image Stamford
Friendly, knowledgeable staff My thanks and gratitude to the staff at Ideal Image of Stamford, I'm truly looking forward to my next visit❣
Google
5.0/5
May 6, 2021
Google Ideal Image Stamford
The staff at the Stamford ideal Image are wonderful. The nurse practitioner Filomena is amazing, caring and so knowledgeable with what was best for my lip filler. Thank you so much.
Google
5.0/5
May 6, 2021
Google Ideal Image Stamford
Been going to this place over a year and never thought to leave a review because I never left this place feeling completely satisfied ( my review would not have been 5 stars). I was a transfer client from Memphis where I started my laser procedures, and the Memphis location was amazing! Transferring to this location last year with the staff and how they made me feel was disappointing..... however this place has a new lease on life! Shy is very sweet, she’s always helpful when scheduling my apps and making sure I see the best nurses. She even updates me if there have been changes to my scheduled/ my nurse schedule. Luis the receptionist is great! He is sweet, friendly, and warm welcoming! The nurse that I saw Alexandra was the best person to laser me there! She didn’t just go thru the motions and do the check the box exercise, she asked me questions! She was able to uncover my needs and did something different than the other nurses. I left that appointment feeling like wow, that was the best appointment ever! It sucks that my treatments are coming to an end, bc I feel like my results would be different or further along if I was seeing her from the beginning! She’s great! I would recommend this place for laser.
Google
5.0/5
May 3, 2021
Google Ideal Image Stamford
Great experience, it was my second appointment so I knew what questions to ask and I definitely received professional advice when needed. Very happy with my wrinkle relaxer treatment.
Google
5.0/5
Apr 14, 2021
Google Ideal Image Stamford
I really appreciate Luis’s patience and helpfulness in helping me with some confusion about my plan. Once I finally made it in, everyone was very welcoming and made me feel 100% comfortable.
Google
5.0/5
Apr 14, 2021
Google Ideal Image Stamford
I have amazing experience at Ideal Image. Especially with my provider Filomena.
Google
5.0/5
Apr 10, 2021
Google Ideal Image Stamford
Love Luis... he is so helpful and charming and accommodating... you definitely need to go to Ideal Image their prices are amazing and the help is even better!
Google
5.0/5
Apr 8, 2021
Google Ideal Image Stamford
I Love this site, the people are all very friendly, the front desk are very sweet and they to work with you and do everything they can to make your experience is amazing, and the nurse practitioners are gentle and try and make you as confident as possible Would recommend this place to any one who wants to do laser removal.
Google
5.0/5
Mar 25, 2021
Google Ideal Image Stamford
Person that worked with me was nice. She explained everything clearly. Receptionist was also very nice. I was comfortable and enjoyed my experience while I was there. I look forward to coming back.
Google
5.0/5
Mar 24, 2021
Google Ideal Image Stamford
My treatment at Ideal Image started before the pandemic began. Their cleanliness has always been pristine. Since the COVID-19 outbreak, they have been extremely cautious. Their staff is also super amazing! Shyi calls me to book my appointments and always hooks me up with my two favorite specialists (Filomina and Megan). Luis always calls to confirm my appointments. My results have been absolutely awesome. I am only half way done with my treatment and the hair has tinned out and overall diminished. I could not recommend the lazer treatment and the staff enough!
Google
5.0/5
Mar 22, 2021
Google Ideal Image Stamford
Luis and all the staff at this location are simply amazing! Luis is always a such a friendly face to greet me when I arrive, and so patient and professional when rescheduling me after my appointment ends. And Tammy really goes above and beyond, she made me feel so comfortable during my appointment. I have been to other ideal image locations, but have never had such quality care as I have had at this location!
Google
5.0/5
Mar 18, 2021
Google Ideal Image Stamford
Love this team!!! Chi, nurse Jennifer, and the guy up front are all pleasant and very easy to work with!!! They always do a great job.
Google
5.0/5
Mar 15, 2021
Google Ideal Image Stamford
The best I’ve ever had since I started laser treatment. Extremely satisfied with the staff. So gentle, understanding and patience. Specially willing to help me with the pain I used to suffer from other places. Extremely grateful I am.
Google
5.0/5
Mar 12, 2021
Google Ideal Image Stamford
I love ideal image Stamford! Louis and Philamina were so helpful and kind. Highly recommend.
Google
5.0/5
Mar 10, 2021
Google Ideal Image Stamford
Luis and Deena are amazing! Tami was incredible and very careful! Very accommodating! Great experience!
Google
5.0/5
Mar 10, 2021
Google Ideal Image Stamford
Alexandra was my technician and she was absolutely amazing! Quick and very professional. Also their front desk Luis is an angel! Great conversationalist and SUPER helpful. Went above and beyond to get me an appointment. Highly recommend this location!!
Google
1.0/5
Mar 9, 2021
Google Ideal Image Stamford
Poor Patient Care and Customer service has been experienced at the Stamford, CT location. A request to receive a call back from management after two separate appointment has still not occurred. During my last visit, I sustained a first degree burn that was noted by the provider at the time of the visit but minimal triage was performed or aftercare instructions provided. In my opinion, the burn occurred due to an inappropriate high level energy setting on the laser by the provider, this should not happen and a procedures/protocols should be in place to prevent this from happening. Follow up on this injury has been very minimal and non-caring by this location.
Google
5.0/5
Mar 1, 2021
Google Ideal Image Stamford
Tami and Luis run a tight ship; great service, extremely clean, professional and pleasant!
Google
5.0/5
Feb 24, 2021
Google Ideal Image Stamford
Great staff and team. Always a great experience going to Ideal Image stamford!
Google
5.0/5
Feb 24, 2021
Google Ideal Image Stamford
Luis and my nurse practitioner Andrea were amazing! Very personable and kept me comfortable throughout my visit.
Google
5.0/5
Feb 19, 2021
Google Ideal Image Stamford
Tami and Lewis were amazing. Literally Tami calmed my nerves/helped with pain management and made it such a pleasant experience
Google
5.0/5
Feb 17, 2021
Google Ideal Image Stamford
Friendly staff and very professional!
Google
5.0/5
Feb 15, 2021
Google Ideal Image Stamford
Louis is beyond helpful. Always pleasant and happy. The girls do an amazing job. Love Ideal Image!!!!
Google
5.0/5
Feb 14, 2021
Google Ideal Image Stamford
I am so happy I decided to come here! The whole staff is great! Very professional and welcoming! Luis in the front desk has been a great addition to the Stamford location as he makes the booking process very smooth and is always so graceful and willing to help! After waiting for a while to start my BBL treatment because of COVID-19, he was finally able to get me in! The place is impeccably clean and they have the latest technology and equipment!
Google
5.0/5
Feb 10, 2021
Google Ideal Image Stamford
Tami was amazing, she’s so personable and offered great advice regarding future treatments, in addition to being super thorough and detailed with my current treatment. Luis at the front desk is also very friendly, personable, and so helpful in seamlessly scheduling new appointments/getting quotes. Great team here!
Google
1.0/5
Feb 9, 2021
Google Ideal Image Stamford
Made appointment, paid, then told after it was too soon to have the Botox done - requested refund but processing took weeks - receptionist and manager were supposed to call and NEVER DID
Google
5.0/5
Feb 9, 2021
Google Ideal Image Stamford
It was a pleasure to work with Luis Rodriguez he was very nice & professional .
Google
5.0/5
Feb 9, 2021
Google Ideal Image Stamford
Luis and Tammi were amazing!they were kind and helpful .
Google
5.0/5
Feb 2, 2021
Google Ideal Image Stamford
very professional Excellent service 👏🏻👏🏻👏🏻
Google
5.0/5
Jan 29, 2021
Google Ideal Image Stamford
Tami provided Excellent service. Front desk staff, although Super Busy were very Professional. Luis is a Gem!!
Google
5.0/5
Jan 25, 2021
Google Ideal Image Stamford
Luis is very thorough and knowledgeable. He listened to my concerns and addressed them immediately. His mannerism is very professional and compassionate. He is an asset to your establishment and truely sets an example of high quality customer service standards!
Google
5.0/5
Jan 21, 2021
Google Ideal Image Stamford
The team was great and very helpful.
Google
5.0/5
Jan 20, 2021
Google Ideal Image Stamford
After getting the run around and for SOOOOOOOO many weeks, this location (Stamford) was the ONLY location to help me. I was bounced around from office to office in & out of state. I finally ended up calling this office on my own and spoke to Luis & Shyi. They are so COURTEOUS, & PROFESSIONAL. They talk to you and NOT at you. They don't just tell you lies and leave you on hold. They listened to my concerns and came up with solutions. They are AMAZING and because of them, I would recommend this location.
Google
5.0/5
Jan 20, 2021
Google Ideal Image Stamford
After a LOT of back and forth with different receptionists from various locations, I got a call from Louis who was able to schedule an appointment in Stamford within a couple weeks, which was perfect bc I am located in Stamford!! Priyanka did my injections, she was super sweet & knowledgeable, listened to what I wanted/didn’t want, and was very patient. I would highly recommend her I’m loving my results !!☺️
Google
5.0/5
Jan 18, 2021
Google Ideal Image Stamford
Luis is so helpful! He helped manage an issue I was having with ease! Super customer service and such a kind person! Priyanka is an excellent technician- super professional and meticulous! Philomena is wonderful too!
Google
5.0/5
Jan 18, 2021
Google Ideal Image Stamford
Front desk staff Luis always provides great customer service and he definitely goes beyond to make sure customers are satisfied when scheduling an appointment.
Google
1.0/5
Jan 16, 2021
Google Ideal Image Stamford
High pressure sales tactic. Routing to central sales desk makes impersonal at best.
Google
5.0/5
Jan 16, 2021
Google Ideal Image Stamford
It has been extremely hard to book an appointment due to the clinic being a tad understaffed. However, I want to give 5 stars today specifically to LUIS. He moved things around and went above and beyond to guarantee an appointment in a couple of weeks to fit my schedule. I also have gotten a couple of other services like laser hair removal and the results have been great!
Google
5.0/5
Jan 15, 2021
Google Ideal Image Stamford
Tami and Luis are phenomenal!! They are professional and answer all of my questions. Tami ensures that I'm super comfortable and relaxed. I highly recommend her.
Google
5.0/5
Jan 15, 2021
Google Ideal Image Stamford
This Place was absolutely awesome! the front desk staff made my appointment very smooth and welcoming. Luis was a very gracious host. Tammi the provider was incredibly professional and made me feel extremely comfortable. Simply put, I am excited about the entire visit and cannot wait to come back and repeat it.