Diana did my first laser treatment at the Brandon location. She was very informative and made me feel so comfortable. We talked through the entire laser treatment! She was very thorough and told me to let my thigh hairs grow out so she can see if they are treatable or not to help me save money. She is very honest! I already scheduled all of my laser treatments with her! Thank you, Diana!

Laura is an absolute angel and I love her so much!!! She has built my confidence up over the years and has been just so helpful and compassionate. I would recommend her and this location as a whole over a million times! Cannot thank them enough.

The blonde at the front desk is completely rude and acts as though you are an inconvenience. I unfortunately am going to have to surrender my services because I refuse to go somewhere with employees with such rude manners. I do not recommend this location.

Want to thank Emma and Alana for an awesome visit today!

What a great 1st time experience. Robbin was amazing! Very knowledgeable and sweet. The immediate results were incredible. Super pleased with my experience.

Everyone is very polite and always smiling

Lina was so sweet and amazing during my whole session! She helped me feel comfortable and made sure I wasn’t in pain. If I could give 10 stars I would because her service was awesome! Emma at the front desk was so nice as well. They both made my session fast and efficient while having great customer service. 🙂

Lindsay is the best! So friendly and knowledgeable and a very skilled nurse.

Amazing!

I always have a great experience when I visit Ideal Image

My agent was very helpful and knowledgeable. The experience is definitely something I would refer to a friend

IPL went as expected. WARNING: they don't tell you if you have anaphylaxis to tree nuts ( no fillers)and if you're from an African American culture they can't do IPL.

The consult was great, however I tried to call to ask some questions and it’s like near impossible to get someone on the phone. I’ve called probably like 7 times, I just cancelled my appointment because I don’t want to do something this big and not have a way to get I contact with the office, especially for the money I would of been spending. Just a lack of communication with the St Pete office, really sucks because I was looking

Rozlynn was very helpful and provided a lot of great info.

It was a very pleasant experience. welcoming & friendly staff

Everyone is very friendly and makes you feel comfortable.

Very comfortable and they take the time to explain things to you and don't rush out the room.

Requested TEXT ONLY. Location never texted me and cancelled my paid for appointments. Poor scheduling and failure to contact is exactly why I had previously stopped being an Ideal Image customer. Customer service is horrible and I am extremely dissatisfied. This location is a 4 hour round trip travel time for me and it was obviously a huge mistake for me to try again there. Thanks for ruining my birthday gift to myself.

I see Laura for my laser treatment and OMG SHE IS THE BEST, i can’t rave enough about her work. She takes her time and really makes sure she gets all the areas. She understands the pain you are going through and ensures you are comfortable. But her work speaks for itself. She is AMAZING!!!!!! Yea

What a great experience even though I have a fear of needles super excited to get started to treat myself for my birthday

My experience was great! Laura the tech is amazing and Lourdes at the front desk is awesome!

Ideal Image in Brandon is an amazing facility! The staff here is awesome, they are so kind and just all around great. I do the laser hair removal for both my face and legs and they make the appointments go by fast. Definitely recommend to friends and family!

I have been to many ideal image locations and this one has been my favorite thus far. The girls are all SUPER friendly and welcoming.

Excellent, effortless.

Lindsey, I went in today and she made me feel incredibly coming comfortable!! She so amazing and professional!!! Very knowledgeable and listens to your concerns!!! Your the best ! Thank you

Excellent care and customer service, thank you all!

Absolutely wonderful!

I did not have any services done because they were not able to treat what I wanted. However, I’m so impressed by the amazing and honest women who work there. Farah and Lindsey didn’t have to say anything and could have completed the services knowing it can’t be treated. Thank you so much for being honest and saving me over $3,000.

The Nurse was extremely Nice, and the staff just make you feel great! Cant wait to see my results of my coolsculpting

Katie, PA is awesome! She is knowledgeable, professional, kind and makes you feel so comfortable with her excellent bedside manner. I would absolutely recommend her.

It was wonderful! I highly recommend Ideal Image Brandon. The staff put me at ease and calmed my nerves.

Emma was so polite and helpful on the phone! I recognized her voice as soon as I walked in and she is even sweeter in person! I saw Laura today for my laser treatment. I did a new area and had another area touched up from a treatment I did a few years ago and she was awesome! She went nice and fast like I asked her to and it was over before I knew it! I’d recommend anyone to go to this location, the customer service exceeds your expectations!

I absolutely love my new lips. Robin did an amazing job. It doesn't look fake. Just an upgraded version of me. They're perfect.

Really liked my experience but scheduling an appointment is a pain. Paid $2k just to never have an availability

very happy with service

Loved my experience with Diana at Ideal Image. Diana has a sweet disposition and is very knowledgeable. She answered all my questions, was very clean, timely and thorough. I absolutely loved my results and encourage others to come to Ideal Image for your personal needs.

Linsey was amazing ! Very efficient and quick . Sweet and personable! Made the entire appointment much more comfortable

Ivy was wonderful, she was so on time and so friendly. Emma is very polite and welcoming. I really enjoy the Center warm welcome and can’t wait to see them again.

Diana is always great. She takes her time and makes sure that you are comfortable.

Poor customer service and follow up.

Laura was fantastic today. I went in for facial hair removal and she was very quick and gentle. I felt very well taken care of. She was so sweet. I would love to have her again!

I love the entire staff! Everyone is so friendly all the time & they make the experience that much better. I had Laura & I highly recommend her. She was super sweet & caring!!

Farrah is an wonderful technician. Personality, professionalism and quality all rolled into one. I’ve been with Ideal Image for the last 8 years, and all of their technicians are wonderful. If you’re looking for superior service, then I highly recommend.

Laura was amazing!! She has treated a couple areas on me, and always makes me feel so comfortable.Laser is painful-but she gets you through it by applying a small bit of pressure and taking breaks when needed. I would highly recommend asking for her when scheduling your next appointment!!

MP: Lindsey was fabulous! Professional but also easy to talk to. Was not awkward at all. Would definitely recommend!

Huge shout out to Karalyn and Ivy. They did my coolsculpting procedures and I couldn’t be happier with my experience, thanks to the both of them! I highly recommend Ideal Image, as they are the the best in the industry! Top notch! ⭐️ ⭐️⭐️⭐️⭐️

Everyone was very professional and sweet!!

Thank you Katie for my amazing treatment! This is by far the best experience I’ve had in quite some time. My last treatment was at a different facility in NC and I was disappointed at best. I will be back!

Laura is incredibly thorough and I felt so comfortable the entire visit!! She went above and beyond to make it a wonderful experience.

I was billed for a service I never received back in Nov. now collectors are hounding me. Ideal image has scheduled a treatment without even talking to me just so they can justify charging me. I want nothing to do with you yet I’m called everyday. Poor business practice.

Farau is so friendly and makes sure that everything is done correctly. The place itself is very organized and clean. The scheduling is effortless and so many reminders so that there’s no way you can miss your appointment. If your wondering if laser hair hurts, it does (use numb cream it helps). But if your wondering if it works, it 100% does. I don’t have to shave in those areas anymore and I’m not done with the treatment areas. And it’s guaranteed for life!

Lindsey has done all my laser treatments and I would highly recommend her! So sweet, kind and personable! I’ve had a few different ladies do my Botox and they have all been amazing as well! All in all great place for treatments 🙂

Ivy is the best!

I love it here! The staff is awesome!

Robin Cozine was fabulous! She checked on me through out entire procedure to endure I was comfortable. The results were amazing.

Love everyone I have come across at the Brandon FL location!

I’ve had nothing out great experiences at every appointment. Ivy and Farrah are the most professional individuals. Their passion for their work is clear. Thank you for your greatness!!

Staff was extremely professional and friendly.

My experience at the Brandon location was a very negative one. Not with the clinicians, but with the front desk staff member. I think her name was Emma. I have transferred my chart to another location.

I like the NP who performed my facial laser procedure but due to her inexperienced, I was burnt for the first time in 13 years doing this procedure. I wasn't exposed to prolong sunlight, so this is not the cause of my burn. This was lack of experience with the laser. I hope my next visit will yield better outcome, I hope. The Np was very friendly and flexible, but she only need time to develop her skills with the laser machine and individualize her skills with her clients. Until then, I am disappointed and hope for a better result on my next visit.

I had a zoom meeting with one of the representatives of the ideal image, and she was a little bit rude, I really don’t have that many questions but she didn’t have proper manners to answer, actually she hang up the phone call while I was talking, so rude.

I saw Lindsey today and she was really nice and professional when I came in the office. Office is nice and clean. Staff is very friendly.

Winnie is a great professional !!!! And fun an a very good person, we loved her, she explained everything very good, 10 start for her!!!! Farah and Lindsey are awesome, but the treatment is getting painful and worse with every session, they have a very good team but the treatment are very painful and there is NOTHING can help it, i expend a lot of money in a cream but is not helping at all.

Emma was great and super friendly at the front desk! Thanks for such great service Emma !

Staff is always friendly and so professional. Emma was very helpful with my appointments and welcoming. Tech Ivy is so sweet, and super friendly.

Ivy was wonderful. She explained the procedure and was super helpful and patient. Emma was very friendly and welcoming. Had a great first experience and can’t wait for my next appointment. Thank you ladies!

Very friendly and welcoming!

Like most of the staff. Female manager was rude. Black Friday specials should be known by everyone working she had no clue.

I had an amazing experience with Farrah the provider. She was very thorough, friendly and answered all my questions. I highly recommend you have her as your provider..

Simone,I called this place 3 times to Try to get my refund it’s been three weeks I was not qualify for the skin type and they have to do all kinds of review in order for me to get my refund I am not happy with the customer service, I don’t understand why you have to review my case,when I didn’t get any service done just refund my credit card.Simone

Very happy w my filler treatment. Alana has a good spirit, made me feel relaxed when I have difficulty with relaxing in treatments! Took 10 years off!

Excellent service and very friendly!!!!

I feel signing someone up for life time vs letting them actually experience the procedure first hand to determine if it is something they want I only wanted 4 sessions for my stomach 2 for my chest 1 for my chin that shouldn’t run me $3,000 when your pricing says otherwise for each section of the body and my only option is lifetime and I don’t have any intentions on spending my life getting procedures done

Farrah was quick, efficient and very informative she understood my tolerance and pain levels if any. She was a true professional at her craft thank you ideal image of Brandon.

I love Laura and the staff. Very professional

As this was my first visit, I was very impressed with the employees knowledge of the product and services. I was pleased with their ability to customize to my needs. Emma assisted me at the front desk. Diana Kelly NP is fabulous! I look forward to seeing her again for my next treatment. Thank you!

Every experience I’ve had in this facility has truly been amazing. Everyone has been kind and knowledgeable and it’s simply been great.

Laura, Farrah, Lindsey, Katie, Leah, they are all great. I am loving my results so far!

It was wonderful

Very nice and friendly staff! The experience is always great! Thanks 🙏🏾

easy set up, on time, gave honest professional consultation

My last tech was AMAZING!!

I purchased a hair removal package. I had a rough start with communication with sales and choosing/ adjusting my package. but once I got squared away and into the Brandon office. The staff is really nice and competent. Thank you Leah and Lindsay!

I love this location, Leah at the front desk is so sweet and really takes her time explaining everything. I really love the work they do and wouldn’t go anywhere else!!

Was a easy and pleasant experience.

I have only just had one of many visits for laser hair removal, and who knows what else I may decide to do. The office is clean and professional, the super nice lady at the front desk was so personable and made me feel at ease instantly. My PA was also very nice and answered all questions and got my first laser treatment done quickly. I am very impressed and happy to be coming back!

Kayla was awesome, this was my first time doing laser hair removal and she made me feel comfortable, and was really quick with everything.

I called to schedule a simple appointment to get my Botox redone, which I’ve had done at the Brandon facility a few times before. I am then placed on hold and transferred to multiple different “representatives”. One representative stated that I was required to have a “zoom” call at that moment in order schedule an appointment. I can understand doing that for a new patient but I’m not new. I was trying to make an appointment between rounding on my own patients in the hospital. When I finally got someone on the phone who wouldn’t require a zoom call I was then told I needed to pay that very moment to book the appointment, understandable to an extent, but was unexpected on my part and I was unprepared as I did not have any debit/credit card on hand at the moment. The representative stated she would call me back in hour to schedule. Never received a phone call. I’m honestly very disappointed, for example my hairdresser, nail technician, massage therapist, etc., does not expect payment for service prior to making an appointment. I’m not entirely sure how your services are any different. Despite being a “lifetime member” I’d honestly rather take my business elsewhere even if it costs a little extra. While each person that I spoke to was polite I never expected it to be such a hassle to make a simple Botox appointment.

After just 1 session of laser hair removal I've noticed a significant difference in the growth of hair on all treated areas. I'm so excited I finally did this and can't wait to see the final results when treatments are done. Just finished my 2nd appointment with Farah who is just an absolute doll, easy to talk to, takes breaks when the heat gets too spicy, explains everything and is very helpful when you have questions. If you've been thinking about it for a while like I had, don't put it off any longer they offer a variety of payment options for your budget. My only regret is not doing this 5 years ago when I first moved here.

Robin was absolutely amazing! The service was virtually painless she was patient and so sweet my lips look amazing!

The folks at ideal image brandon always care and always make sure I’m happy with my treatments and comfortable during them. They’re working hard to bring me the best results. And I’m loving the results!

Lindsay was amazing, place is very clean. The lady at the reception area is very nice, polite and welcoming

Great.. very helpful..explained everything to me.. didn’t make me feel funny at all.

Experience was smooth, no pressure to over sell. I really liked the young lady.

Whenever I go to idea images all the employees are very professional and nice. They really make you feel welcome and comfortable.

What an amazing experience for me to be able to tackle my PCOS. The staff is absolutely lovely. They are definitely here to help you and make sure you’re comfortable with your skin and body. It is literally in and out. Super fast. Super friendly. Great all around experience. I can’t wait to finished my body with them. Thank you guys for helping me with something I am so insecure about. Thank you thank you thank you.

Horrible. The dishonesty of the employees is unprofessional.

Don't expect to see any results from your FREE BBL

Winnie was so sweet and accommodating. She made sure I was ok through the whole process.. also I have struggled with PCOS for about 7 years and I literally had to shave every day and had hair growth by 5 o’clock 1 treatment of laser hair removal and I wondered what took me so long to invest in this . I saw about 85-90% hair reduction after one treatment. If your thinking about this and unsure . DO IT NOW

Excellent and very thorough appointment with Farah...defintely recommend