Diana is the best !

Been coming for a few months and the experience has been quick, easy, and affordable. Love working with Ivy and Laura!!

I love Laura, my injector. She’s amazing. What I don’t like is one particular front desk person. She is rude and disrespectful. I’ve been an ideal image customer for many many years and never had a bad experience, until now.

I love it so much

Lina was very sweet and professional. She made sure I was comfortable throughout the entire process.

Awesome for laser hair removal. My appointment was with Lina and she was a sweetheart! She explained everything and was very great

Great service!

The staff at this location are very funny and welcome. Lena did a great job at explaining everything and keeping me calm and comfortable during my first treatment.

Staff is very kind and knowledgeable

Very professional and helpful. Always look to accommodate you in any way.

Robin is very good at keeping you calm. Good experience

Wonderful experience, lovely personal on staff, ⭐️⭐️⭐️⭐️⭐️

Ivy was wonderful. Emma was very friendly and professional.

All I did was sit out in the car while my wife was getting lasered. She always seems to be pleased with the place but I can't give it five stars cuz I've never experienced them and she complained once about the person doing her treatment being a little bit rough. So that's why it didn't get five stars. I'm not really the one to be the expert.

Laura Jones and Lisa B were absolutely fantastic today!! (As Always!!) They are both always very friendly, professional, and understanding. I highly recommend them and this location 🙂

Awesome! 8 treatments, the best results from laser treatment, I've ever had.

This was my 2nd appointment and I was once again not scheduled enough time for my treatment. So it was just a consultation. I have terrible chronic neck pain and the 35 minute drive was difficult so it was disappointing. The technician was extremely apologetic and nice. She helped the front desk schedule all my other appointments out so it would not happen again. I appreciated her honesty in re-evaluating my body and my needs for coolsculpting.

Lisa at the front desk was very friendly upon arrival. Lina did my treatment and she was amazing! She made sure I was comfortable and was super friendly. Everyone was professional and the environment was very clean

It is always pleasant 😊

I like the NP who performed my facial laser procedure but due to her inexperienced, I was burnt for the first time in 13 years doing this procedure. I wasn't exposed to prolong sunlight, so this is not the cause of my burn. This was lack of experience with the laser. I hope my next visit will yield better outcome, I hope. The Np was very friendly and flexible, but she only need time to develop her skills with the laser machine and individualize her skills with her clients. Until then, I am disappointed and hope for a better result on my next visit.

Diana was awesome, receptionists was very friendly! I definitely had a great appointment today!

Laura Jones is awesome for botox!!!! She really listens and knows what she's doing. Love her ❤️ and highly recommend her! Dianne is also wonderful. I just love both these ladies ❤️

I absolutely love the staff and my results even after one treatment!

I've had had several different procedures and all have gone well. Love having one place that offers so many options at a relatively affordable price. Katie is amazing!

All I wanted at the time is hair removal from two areas on my face. Note I stated "for now". I felt pressured to purchase a $1,000 plus package & at the time of the conversation I wasn't sure I wanted to take on an additional expense of that size due to medical bills from a recent operation. I was told I didn't seem like I wanted to move forward & best no more of my time be wasted. I was a little taken aback because they are advertising great deals but sounds like predicated on purchasing a package. So, I now have an appt with another company that did not pressure me & will just take care of the areas that need attention for the price they advertised.

Very pleasant and professional! Recommended!

Clean, friendly, efficient!

I recommend this place, they are very cordial and professional. They do know their information and educate you to make the best decisions on your treatment for your best outcome.

Robin did amazing! Was very informative and sweet

The provider Robin was great!

It was explained in great detail. It was very informative.

Lina from Ideal Image Brandon is super sweet. She was so inquisitive and patient with me. I totally recommend her for your next visit.

I have had multiple positive experiences with Ideal Image in Brandon. Most recently I completed my CoolSculpting session and am feeling good about my results. Thank you to Diana Kelly for taking such good care of me!

I have an awesome NP! She was the bee. Made me feel comfortable…explained everything. Made my experience great!

I was a bit nervous to get my lip fillers but Robin made the process so easy. So happy with how they turned out!

Elaine did an amazing job. This was my first time getting treatment for full face laser hair removal. She went over what to expect before, during and after the procedure thoroughly so I understood. She was patient and told me to let her know if I needed a break or felt uncomfortable. I can’t wait to return for my next session. Thank you.

Great service and staff.

Constance was terrific. Knowledgeable, sensitive, informative… I immediately felt at ease – and felt confident in my receiving expert care. Staff was great, too. Walked away, very impressed with the overall experience. HIGHLY recommend.

Laura is amazing and I loved my quick complete treatment. Conversation and personality was so inviting and refreshing!

Laura is the best! She’s very personable and knowledgeable.

It was wonderful! I highly recommend Ideal Image Brandon. The staff put me at ease and calmed my nerves.

Katie was great! She was the most thorough that I’ve had to date! And her sweet personality was a plus!

Lisa, Director of Client Care & Katie, P.A. were very great to me at my visit. I was recently deployed and was unable to get treatments while gone but they helped with being able to complete my treatment plan and follow ups. This show of service is greatly appreciated especially when trying to adjust back to your normal routine.

I had my first hair removal session at Ideal Image in Brandon today and Lina was spectacular! She made the process so easy and effortless. I was in and out before I knew it and thrilled with my service!10/10 would recommend.

From the first contact when I made the appointment the service has been incredible. I feel safe, comfortable and cared for when I do my treatments at the Brandon location. Diana is super sweet and does what I need to make me as comfortable as possible during my treatments. I love that they always call a few days after to make sure my skin is not having any reactions. Customer service is top notch and I wish more places were like this.

I’m usually not the type to complain but I figured I’d share my experience. Long story short, I purchased a cool sculpting package of 16 sessions ($5575.5)… used 12 and was told I transferred 4 over to do lip fillers (2 cycles=1 filler). I scheduled one of the lip fillers in September (they usually last 6-9 months)… told them I would be back the following year in June to use the other. When I called to schedule the appointment, they said my contract expired. I informed them of the situation and how their employee transferred over credits and didn’t mention any expiration date. They said they would email the account manager and she would follow up. I called every week and kept getting a different response. Either there was no record of me calling or that the account manager no longer worked there. Called again today to be told that there was an error and they transferred more than what I had and that I used up all my credits already. I’m very organized and write everything down. Someone must have either told me the wrong thing or there was some type of mistake on their end. It’s not even about the money, it’s about the principal of how they tried to put it on me when clearly they messed up on their end. I would honestly recommend taking your business elsewhere. Good luck!

I am a lifetime member where I paid $1000. Now I can't schedule an appointment UNLESS I put a credit card on file. I told them that I have been the victim of fraud. Sounds really hinky. They are not abiding by the terms and conditions of Fair Business Practices.

My session went really well. The APRN made me feel comfortable and her pace was good. I put on numbing cream about 90 min before the session and the laser didn’t feel so bad. I don’t know if that’s because of the effectiveness of the numbing cream or the fact that I have less hair. Overall it was a good experience.

Laura was great! Loved her.

Laura J was awesome. Laser hair removal is a bit painful but we laughed and she moves quickly! She’s knowledgeable, professional and I’m so glad she was assigned to me!

Grata experience with the procedure! I absolutely loved my practitioner and she did such a great job in my lip filler. I’m very pleased

Great service

Everything was excelent

Highly disappointed that after over 10 years of service and multiple areas of hair removal there was a change made to my lifetime touch up agreement (by which I paid for and still pay a touch up fee per visit) requiring an additional $250/yr recurring fee. I could not make an appointment without agreeing to the $250/yr “member fee” to be deducted rather I use ideal image for a touch up or not in that year. This is unacceptable. I will not be going back to ideal image.

The representative was knowledgeable. I do not like the fact and went another provider for services. Offering a $250 package to get a discount membership fee. What if I did not want to be a member. You forcing a customer to take a package. Maybe offering additional off the package. Too much! That pushed me away!

Laura was nice, sweet, very informative and the app didn’t took long. Very happy with the results.

Laura was very informative and provided all details needed for my laser hair removal.

Lina is the best!!!

I love this office! They are always so nice and on time. They make the experience so enjoyable. Lina is really great and super nice, honest and gentle.

From the first person to the last person I spoke with was very informative and explained the whole process to me. I was very impressed and excited.

Great thank you.

I got disconnected with the rep and I didn't get a call back from them. Poor customer service! I will not be recommending them to anyone!

It was amazing. Katie was professional, friendly, and reassuring.

Diana did my first laser treatment at the Brandon location. She was very informative and made me feel so comfortable. We talked through the entire laser treatment! She was very thorough and told me to let my thigh hairs grow out so she can see if they are treatable or not to help me save money. She is very honest! I already scheduled all of my laser treatments with her! Thank you, Diana!

Laura is an absolute angel and I love her so much!!! She has built my confidence up over the years and has been just so helpful and compassionate. I would recommend her and this location as a whole over a million times! Cannot thank them enough.

The blonde at the front desk is completely rude and acts as though you are an inconvenience. I unfortunately am going to have to surrender my services because I refuse to go somewhere with employees with such rude manners. I do not recommend this location.

What a great 1st time experience. Robbin was amazing! Very knowledgeable and sweet. The immediate results were incredible. Super pleased with my experience.

Everyone is very polite and always smiling

Lina was so sweet and amazing during my whole session! She helped me feel comfortable and made sure I wasn’t in pain. If I could give 10 stars I would because her service was awesome! Emma at the front desk was so nice as well. They both made my session fast and efficient while having great customer service. 🙂

Lindsay is the best! So friendly and knowledgeable and a very skilled nurse.

Amazing!

I always have a great experience when I visit Ideal Image

IPL went as expected. WARNING: they don't tell you if you have anaphylaxis to tree nuts ( no fillers)and if you're from an African American culture they can't do IPL.

My agent was very helpful and knowledgeable. The experience is definitely something I would refer to a friend

The consult was great, however I tried to call to ask some questions and it’s like near impossible to get someone on the phone. I’ve called probably like 7 times, I just cancelled my appointment because I don’t want to do something this big and not have a way to get I contact with the office, especially for the money I would of been spending. Just a lack of communication with the St Pete office, really sucks because I was looking

Rozlynn was very helpful and provided a lot of great info.

It was a very pleasant experience. welcoming & friendly staff

Everyone is very friendly and makes you feel comfortable.

Very comfortable and they take the time to explain things to you and don't rush out the room.

Requested TEXT ONLY. Location never texted me and cancelled my paid for appointments. Poor scheduling and failure to contact is exactly why I had previously stopped being an Ideal Image customer. Customer service is horrible and I am extremely dissatisfied. This location is a 4 hour round trip travel time for me and it was obviously a huge mistake for me to try again there. Thanks for ruining my birthday gift to myself.

What a great experience even though I have a fear of needles super excited to get started to treat myself for my birthday

I see Laura for my laser treatment and OMG SHE IS THE BEST, i can’t rave enough about her work. She takes her time and really makes sure she gets all the areas. She understands the pain you are going through and ensures you are comfortable. But her work speaks for itself. She is AMAZING!!!!!! Yea

My experience was great! Laura the tech is amazing and Lourdes at the front desk is awesome!

Ideal Image in Brandon is an amazing facility! The staff here is awesome, they are so kind and just all around great. I do the laser hair removal for both my face and legs and they make the appointments go by fast. Definitely recommend to friends and family!

I have been to many ideal image locations and this one has been my favorite thus far. The girls are all SUPER friendly and welcoming.

Excellent, effortless.

Excellent care and customer service, thank you all!

Lindsey, I went in today and she made me feel incredibly coming comfortable!! She so amazing and professional!!! Very knowledgeable and listens to your concerns!!! Your the best ! Thank you

Absolutely wonderful!

I did not have any services done because they were not able to treat what I wanted. However, I’m so impressed by the amazing and honest women who work there. Farah and Lindsey didn’t have to say anything and could have completed the services knowing it can’t be treated. Thank you so much for being honest and saving me over $3,000.

The Nurse was extremely Nice, and the staff just make you feel great! Cant wait to see my results of my coolsculpting

Katie, PA is awesome! She is knowledgeable, professional, kind and makes you feel so comfortable with her excellent bedside manner. I would absolutely recommend her.

Emma was so polite and helpful on the phone! I recognized her voice as soon as I walked in and she is even sweeter in person! I saw Laura today for my laser treatment. I did a new area and had another area touched up from a treatment I did a few years ago and she was awesome! She went nice and fast like I asked her to and it was over before I knew it! I’d recommend anyone to go to this location, the customer service exceeds your expectations!

I absolutely love my new lips. Robin did an amazing job. It doesn't look fake. Just an upgraded version of me. They're perfect.

Really liked my experience but scheduling an appointment is a pain. Paid $2k just to never have an availability

very happy with service

Loved my experience with Diana at Ideal Image. Diana has a sweet disposition and is very knowledgeable. She answered all my questions, was very clean, timely and thorough. I absolutely loved my results and encourage others to come to Ideal Image for your personal needs.

Linsey was amazing ! Very efficient and quick . Sweet and personable! Made the entire appointment much more comfortable

Ivy was wonderful, she was so on time and so friendly. Emma is very polite and welcoming. I really enjoy the Center warm welcome and can’t wait to see them again.

Diana is always great. She takes her time and makes sure that you are comfortable.