Awesome service, easy to schedule an appointment. Providers are personable, skilled and knowledgeable.

Feels great. Love the staff and service

Had a great experience. She listened to what was going on and made suggestions and eased my worries. Love Ideal Image

It was different.

Absolutely loved the staff! Amazing service!

Katie was great!

Scheduling was great and easy, Katie and Charles went above and beyond to get me in soon as possible when I was scheduled out to June.

I live my visits to this place. I feel comfortable as I know the APPs are knowledgeable of the procedures and the place is safe and clean. Highly recommended !!!

Nurse was very friendly and answered all of my questions. I highly recommend this location, eventhough it was further than other locations.

I’ve always been self-conscious about my hair and I’m glad I found this place! I’ve always had a great experience with this team! I’ve worked with Diana, Laura, Katy, and many others on each of my treatments and they are always patient with me and checks in as the procedure is happening (and sometimes you need it). The front desk has also been amazing! I’ve worked with Leah for many of my scheduling needs and she even helped me work on plans for new areas of treatment! Such an amazing and professional team/business! Definitely recommend this location!

At the time of my surgery asked me for $3000 more dollars and said to me I couldn't receive the surgery I already paid for.And is now sending me on a run around about giving me a refund.Unless you have thousands of dollars to give away, I suggest you go to someone who is more professional.

Robin is amazing! My lips are beautiful!

All the employees here are very nice and helpful. They explain everything thoroughly and have always made me feel comfortable. I can’t wait to keep coming.

Angie was so patient and kind. I really appreciate her attention to detail. She had me in and out of my appointment in under 15 minutes. Thank you!

Lindsey was amazing! She explained everything very well and made my first treatment more comfortable! Can’t wait to visit her again!

I love the staff and Angie is very thorough and made sure she didn’t miss a spot and made me feel very comfortable: will recommend

The technician was polite and knowledgeable. She put me at ease during the laser hair removal process.

Very good service, polite staff. Clean facility!

She is a great professional !!!!

Staff is always welcoming. Great atmosphere.

The service was good. Facility was clean and professional. Staff were excellent.

very friendly workers. However, I have a comment to suggest. I have already had full body laser treatment and they went out of business and when I moved here years later I had to do touch ups but the sad part is there is no program for spot treatments without paying for full areas. I would suggest making a plan per zap for random areas that are too minimal and costly to start over but would still make the customer happy and still make money. thanks. Lindy Lloyd

It was amazing 🙂 They explain everything so good!

I canceled my plan and all future appointments, but have not received a cancellation email.

My P.A., Katy made sure that I was comfortable EVERY MINUTE of the process! I'd recommend your office, and especially my Katy to everyone, and DO!

Excellent

Robin and Lindsay are very knowledgeable and professional. Thorough explanations of their services. Very friendly and staff is very helpful. Will return!

Amazing experience! My initial consultation with Janie over the phone was thorough. She was genuine, friendly, answered all of my questions patiently and found the best treatment and price for me. Both visits at this clinic have been great. The entire staff is warm and welcoming. Lindsey has done both my laser hair removal and BBL facial and she is the best. She calmed my nerves walking me through every step of the process. I was so impressed with how my skin looked this morning after yesterday's facial I just bought another package. I highly recommend this clinic and Lindsey!

I bought a package deal for Botox and have a substantial credit and want to use it and they won't answer the phone not call me back. I'm reporting them to the BBB and Brandon Chamber of Commerce I will drive over there this week and see if they are even open. They have my$$$

I think we are having a miscommunication problem...I had work done in November and lasted until about the end of January. ..went to a consult about 4 weeks ago and still no one has gotten back with me...

At first I was excited but when I went for my 3rd time I went was just a final take pictures but I couldn’t believe that only 2 treatment I was done and nothing wash changed and to pay 6K+ and see no result is a shame I will make sure that people will know about my experience

I feel very fortunate to have found Katie! My experience was quite enjoyable at Ideal Image. I appreciated her warm. friendly mannerism, attention to detail, and the time and effort she took to explain the process to me every step of the way. Very pleased to have her as my new skincare practitioner!!

Excellent consultation by Holly. Purchased membership for various services. Not happy with requesting payment in full just to make an appointment.

The nurse practitioner who performed my cool sculpting today was amazing

Best experience at the Brandon office!

Everyone, from the front desk to the nurse were wonderful and kind. My procedure went fast and smooth.

I haven't had many issues until my most recent appointment, session #4. I have three sores that are taking forever to heal. I've heard this only happens when the provider is careless or misuses the equipment. It's a shame, too, since she seemed more comfortable and knowledgable in her bedside manner compared to other employess.

Friendly staff. NP made sure I was comfortable during my laser hair removal. Great experience.

I had a wonderful experience at the Ideal Image in Brandon. My practitioner who provided the laser treatment was very thorough with her instructions and asked me how I was doing throughout the process. She was very personable and gave great care. Thanks.

Excellent, professional, expedited

Cool sculpting doesn’t work. I was told by a sales rep I was the perfect candidate for the procedure. 3 months go by and absolutely no difference. They told me you have to have a specific type of fat for it to work ? and they refused to give me my $1600 refund and only offered credits ... I was pretty unhappy but decided to use my credits towards Botox and lip injections. Upon my visit for the lip injections the medical assistant acted very nervous and didn’t know how to properly perform lip injections. As an end result I ended up with botched lip. I am still embarrassed of them a few months later... I am now pregnant and offered to give my dad some of my credits for Botox or possible even a facial treatment as a gift. But Leah who is supposedly the “Director or Customer Service” was very rude to us and should be retrained based on her communication skills with customers. How in the world is she a Director or Customer Service? The staff continued to give my dad the run around on using my credits and Leah sends me a very aggressive email about my dad when I tried to nicely follow up about him getting a service done. I am astonished on who trained these people and what an overall scam the cool sculpting treatment was. Please go to other reputable places there are so many better ones in Tampa.

Stay away from Ideal Image. They will pressure you into a contract based on a deal that's only available that day. I have to have an unrelated surgery in February & I'm unsure of the recovery time so I called them to cancel my procedure. The scheduling agent advised me that I would still be charged the $4000 that they had already received. Totally unethical business practices, no wonder they have such poor reviews. I will be contacting the BBB.

They explained in details all that will happen and the pricing is reasonable.

I wish I wouldn't have waited so long!! The staff is great at communicating and making you feel comfortable!

I worked with Robin Cozine

Brandon Ideal Image Robin was wonderful

Robin was great!

Loved Robin, would highly recommend!

Very personable answered all my questions and made suggestions for other services.

I’m so impressed with the staff at the Brandon location. Baylin and Laura performed my laser hair removal treatments. Both were professional and thorough, and I’m so happy with the results of my treatments. My treatments just ended, and I’m already thinking about getting more laser in the future! I highly recommend it if you have stubborn hair you can’t get rid of, or if you just hate shaving like me!

Highly professional, candid and honest. Addie is the best representation of quality client care. Why not try out an amazing company after speaking with such a knowledgeable and dedicated Ideal Image Consultant! Thanks for an „ideal“ introduction. Look forward to continuous professionalism and absolute quality care. Taking a chance on a company that is lauded for being amazing. Give Addie a bonus!

Easy breezy! Great visit as always

If I would've known it was this easy to do this I would have done it years ago stead of waiting until I'm 60 something but Hey maybe I'll take 10 years off my looks.

Robin was excellent and so full of knowledge.

Amazing! Always great. Always on time. Always professional.

No services rendered. Sold services not needed.

The experience was outstanding. My nurse was the coolest and made the whole process feel flawless!!!!

I have been wanting Laser Hair removal for YEARS but couldn't ever pull the trigger. However, I saw the 70% off sale and I knew it was the perfect time. I purchased the "10 areas for $8,000" package and I can't stop smiling! To know that by this time next year I won't everrrr have to shave those areas again is phenomenal. I'm beyond elated and soo proud that I am finally doing something for me. I love it! The receptionists, Nurse Practitioners, and the Physician Assistant have all been lovely! Quite personable and have made my fears turn into laughter during each of my sessions. Kudos to the Brandon, Florida office team! Thank you ladies for giving me unparalleled confidence! Ask for Lindsey, as I had the most pleasant experience ever with Nurse Practioner Lindsey!! She is soo incredibly sweet, knowledgeable, professional and fast! She answered all of my questions, even when I feel they might be silly, she really knows her stuff! I look forward to my future appointments with her!!!

Everyone whom I have dealt with at Ideal image has been super supportive, informative and professional. They are never bothered if you ask a bunch of questions and when you ask for their opinion they are very honest. They have helped me make the best decisions for myself and have never pressured me to spend money on something until I feel right about it. The ladies at Ideal Image in Brandon are the top notch!

The nurse was excellent and very caring.

Logan was very informative during our initial zoom consultation. The details of the services were covered during her presentation, leaving me with very little questions. It’s all pretty straightforward. I’m still in the early research phase, so I haven’t decided on my course of action yet, but Ideal Image has set the bar high.

Lindsay was great. Love the energy conversation and customer experience

Great staff. My technician was so nice and made me feel comfortable.

After my virtual call I felt very pressured and after reading reviews I am fearful of proceeding with the service bought.

It was wonderful. They take careful precision due to Covid which I really appreciated. My cool sculpting experience went pretty good. I was nervous but they made me feel comfortable.

Lindsey was very professional and knowledgeable. I also like that the employees do not pressure you make purchases.

Amazing clean and service is the best. Always have deals visit I recommend

My wife goes here for Botox treatments! She looks great and is very satisfied with the customer service and treatments.

Excelente sitio profesional y limpio

Baylin helped me out today and she was wonderful! She was very professional and comfortable to talk to while having my laser hair removal. I would definitely recommend seeing her!

Baylin did a great job! As my first time, she explained the process in detail and made me feel comfortable during the entire treatment.

I have to say that I always have a great visit every time I step into this office! The staff is Always kind, professional, and efficient! They are Always on time with every appointment, even with Covid-19! Baylin, Katie, Kristina, and Kailey are Awesome! Baylin is extra sweet and takes her time to make sure I'm comfortable. She asks me every visit if I have any questions. It's obvious that she cares about how she is treating me, and she's just plain fun to have conversations with! I am happy with my results so far, and I'm a little over 1/2 way done, so I'm getting excited to be hair-free! Thank you for taking such good care of me Brandon Ideal Image!!! : )

Great experience

The staff was professional and amazing, it was my first time getting laser hair removal and they made me feel feel comfortable and Katie was very awesome she was fast and we had a great conversation thank you!

It was great! My provider was very friendly and informative. She made me feel at ease.

Everyone was so nice and professional. They made me feel comfortable and safe with their COVID protocols.

It did go quite well , appointed was on time , and the practitioner explained well about the procedure I was going to

This business is not professional at all! I was charged for services without ever receiving them and tried to cancel upon which I was told I could not receive a refund and was basically forced to accept $650 worth of services. It is not right that a customer decides to cancel prior to having the service yet are still charged whether they receive services or not. I will NEVER use ideal image again ever they are scam artists and will take your money regardless of if you actually receive services or not they don’t care about you as a customer only their profit and that’s disgusting!!!

I had a zoom with an amazing lady that answered all my questions. I can not wait to get juviderm and see how nice it will look. Thank you!

I'm very happy la senora que me atendio fue muy Amable y muy prefecional Gloria a Dios

Staff was very friendly and informative. She made sure I was comfortable and explained everything to me during the entire process.

the representative that assisted me was LESLIE BERRY. She is a great representation of your company , and your customer service. She answered all of my questions diligently and was very helpful.

Robin was the tech that helped me today and she was amazing. I thought my appointment was for both my underarms and bikini but apparently I only scheduled it for the underarms. Robin actually did both areas for me in one appointment. She was a life saver and I'm very happy with her services!!! Thank you Robin!

Buyer Beware!! Greedy Sales Tactics!! Horrible Company Digital Footprint!! I wish I would have visited the BBB or read ANY of the online reviews but I like most heard 70% off laser hair removal on the radio. In order to find out what the price is you must endure a 30 min upsell to find out it's gonna cost $2500 for the 7 hairs on my chin OR $70 a month for the financing they push on you and then the service may not even work. They were offering a good deal for CoolSculpting but on the day of my appt. the nurse could not get the applicator to adhere to my area, she told me it wasn't going to work and that I would need to speak to the manager for refund. The manager Kristina Murphy -The Bridge Troll who is never there because she "manages" three locations: Brandon, St. Pete and Palm Harbor OR she is on vacation the first week of every month. After several attempts to reach Kristina Murphy I decided to reach out to her manager the "Area Manager" Tamara Zanvardine who is just as difficult to each in fact, I never heard back from her... Kristina Murphy contacted me 3 weeks later when she offered to roll my refund into another service that they offer rather than just giving me my money back, I insisted that I wanted my money. I waited another week called again same bs. The next week after that I finally hear from Kristina Murphy letting me know that she has approved my refund but I didn't actually see it refunded into my account for two more weeks. Kristina Murphy was holding my money until after the first of the month so that she could get her personal work bonus. After the first of the month she pushed my refund through so not only was she holding my money with no interest for almost 2 months but she is stealing from her company to hit her personal bonus. After reading reviews on BBB many people had the same type of complaints, I just feel luck to have my money back.

Several years ago I had some facial hair removed at this location. I was very happy with my results as well as the staff. I never had a long wait and everyone was professional. One of my favorite perks is the low cost touch ups. I was in recently and felt very safe.

Dianne is amazing!! I’ve been going to 5 years and won’t let anyone else touch my face!

Love this place🥰

My experience at Ideal Image was excellent! Katie PA in the Brandon Florida clinic was outstanding! I’m new to the area and I’m always anxious to use a new clinic. Katie was professional, warm, answered all of my questions, and explained everything before we started. She really put me at ease and I will definitely be going back!

Laurie Scott was great, explained us all options and worked with us on the price. Thanks very much.

Shannon is an amazing consultant. Very clear directions. Very kind And patient with my questions. Worked hard to get me the package that I desired. Great company, great employees

Laura was great, made feel very comfortable and talked me through the entire process.

Very good experience with Julie

Great customer service and very pleasant staff.

Responded quickly, Knowledgeable, answer my questions and good experience.

Very good! Loved her! She made me feel super excited and she seemed super confident In What I wanted and felt I needed!

It was great. Efficient and caring service

I had to call the office to set up my second appt when they said they would call me few prior and never called me.

Always good fast and efficient

Great experience

Great staff and always caring! Nicole did my last treatment and I’m beyond impressed with my results!