Great experience, everyone is very professional. My provider, Ana, was excellent. The staff very friendly. I love Ideal Image!

Marcia was my provider today and sis did an amazing job. She engaged me in interesting conversations that I forgot about the laser pains. And I don’t know how she did it, but it felt like we spent 30mins on my treatment. For what usually takes about an hour or more. Thank you, Marcia!!!

Have had a wonderful experience so far. The staff has been incredibly helpful and sweet during and after my appointments.

It was quick and convenient..she was very informative and I appreciate her patience especially when I accidently hung up on her

Sam is amazing! Always makes me feel comfortable during my appointments. Thank you!

perfect they solve all my doubts, explain everything clearly and I can’t wait to start the treatments!!

I went for a touch up on my bikini and was booked with Ana, and what a blessing. She was kind, friendly, supportive and knowledgeable. She got me in and out in 15 mins. She explained how the laser works and when to re book my next touch up. She is an asset to the company. I wish all nurses were is kind as she was with me. Thank you, Ana!

I thought it was insightful

My whole experience has been nothing but wonderful at Ideal Image! Ana today was quick, and so kind!!

Love it! Thank u Ana Medina 🫶🏾✨

Between the salesperson and the salon I am trying to understand what I payed for, the procedures what I would like and the procedures sales person gave and what the salon said they can do. I am a nervous of what I got myself into. I need an explanation of what each procedure does and how much it cost from the salesman and salon being on the same page. This is not happening.

Sam is the best!

Yalori, Marcia and Anna were amazing!!! Highly recommend:)

Sam was very pleasant and friendly. I would definitely recommend coming here

Great experience. I am very happy with the results.

I have worked with Anna at Ideal Image for laser hair removal several times. She is always professional and kind and completes my treatment quickly.

Anna is phenomenal! Whole they are all good she goes fast and accurate and never misses a spot ! She is my favorite

I saw Anna for my first lip filler appointment, she made the whole process easy and explained everything to me in detail plus the result is amazing!

Marcia completed my laser hair removal treatment of arm pits, bikini, and lower legs. She went over all information and ensured I had no questions. She was kind, efficient, and able to hold conversation to distract me with more sensitive laser areas. The treatment was painless- it felt like a small pinch in more sensitive areas. I believe Angelyca was the receptionists name- she was kind, offered me a drink, and was sure to schedule my appointments timely. I would recommend this location.

I love the lifetime guarantee. Everyone I spoke to was very friendly and explained a lot.

Absolutley wonderful! Put me at ease, made me feel comfortable! Excited for my next session!

Anna was super nice! She listened, explained everything and made me feel very comfortable. I definitely recommend her/them!

The official experience is exceptional, I was comfortable and 😌 ,my only quip is as I beginner the process of your treatments should be “BETTER” explained because if I had thought it would be dragged out into 4 different appointments I would have had a different decision and probably opted out of it. But once you’ve paid your binded to all these appointments NO REFUND🤦🏽‍♀️.I understand 2 but 4 appointments is ridiculous. Satisfied customer with service thanks 🙏🏿 Anna now 3 more appointments to go😤. Yessssss great work just irritated with appointments 🤦🏽‍♀️🤦🏽‍♀️

I experience a lot of pain in my sessions and Valeria is one of the practitioners that goes slower, gives breaks and applied pressure and ice to help me go through it which is crucial

I've had a pretty good experience with Ideal Image in Gainesville. Marcia was awesome!!! She was informative, efficient, and made sure my questions were answered prior to leaving. Ask for her when you go..... Thanks Marcia!

My experience was amazing! I had Botox in my forehead and barely bruised and healed so quickly. Definitely coming back next time!

Great customer service

Amazing experience! Rep was warm and gave me everything I asked for.

Anna was awesome. Great customer services, friendly and have a lot of skills. Well recommend

My technician was great. She was very efficient, professional, and pleasant. So were the front office staff. The whole facility was spotless. I've visited this location at least a dozen times and have never had a bad experience.

The specialist failed to inform me that the treatment only works on black hair and I am basically have grey hair. I was told at my appointment that I was not a candidate for the treatment. Therefore is wasted my time, applying for credit and going to the appointment.

The Gainesville Ideal Image is wonderful! All of the ladies are so helpful and polite. They are worth the drive from Ocala and have a much more accommodating schedule than the Ocala location.

There is only one word to express my experiences "EXCELLENT"!

Miss Anna was so amazing. Professional, knowledgeable, friendly and definitely made my experience a great one. Thank you Miss Anna 💜

I just had a laser hair removal session with Sam at Ideal Image, and she did an awesome job! She was very professional and thorough, which I very much appreciated!! Highly recommend!!!

Sam was amazing!! She got through a 90 min session in 60 min and was beyond thorough. I appreciate her dedication to not missing anything! She kept me engaged with conversation which made the appointment fly by. I will be scheduling with her again!

Good experience

FRIENDLY SERVICE SO FAR.

Yalori was patient, professional and really efficient with my treatment and care.Highly recommended!!!

Friendly staff, fast procedure, great results.

I had Ultherapy done at IdealImage in Gainesville and had the Best experience. The Clinicians was the Best they made me feel comfortable and at ease. I DEFINITELY recommend this place for anyone and any therapy.

Anna is absolutely amazing, very fast and efficient. Anna is also very kind and makes you feel instantly comfortable! Definitely recommend her!!

Yalori was extremely professional & knowledgeable about aesthetics! Great clinic

Mrs. Susan is a life saver! She helped me in anyway possible to make sure I got what I needed done! She's an amazing women! Thank you again. Anna Medina is amazing!!!!

Be EXTREMELY careful with Ideal Image and ALWAYS read contracts and paperwork before signing it! NEVER trust what a representative tells you! I know the paperwork is long, but PLEASE READ IT! It will save you a lot of money and hassle in the long run. This company has taken so many people's money by the representatives telling them one thing even though the paperwork says another. They should be ashamed. LOOK THEM UP ON THE BETTER BUSINESS BUREAU AND SEE HOW MANY COMPLAINTS THEY HAVE!

The only ideal image I will come to in Gainesville, the staff is AMAZING & super sweet !

Yalori was amazing. I had a great experience. Highly recommend her.

Anna Medina is amazing! She was literally a saint. She was so patient with my treatment and made me feel so safe.

Great Service! Received Ultherapy again today. I've had multiple treatments at different locations and this was by far the best experience.

It was wonderful. Jennifer was very informative.

ATTENTION TO WHAT YOU SIGN OR NOT!! I have an awful experience with Ideal Image service, consultation, and customer service. I wanted to leave a review for such a terrible company to help others to avoid what happened to me. Let me explain my terrible experience with Ideal Image corporation in detail. I wanted to do Layer hair removal with Ideal Image. At the begging, I called them for consultation and the consulter told me about the price of full body package and what parts would be covered. After that, she explained about how I can get the loan for my payments and sent a loan contract to sign. Also, she made my first appointment on the phone. Later, she sent a DocuSign document regarding my hair removal contract by email, which I NEVER opened and signed. At the appointment, I realized there is something wrong with what the consulter told me about my package and price. The new packages, which I was told on the appointment day, only included half of parts of what the consulter told me and if I wanted to include the rest in my package, I needed to pay $3000 more! So, I asked them to cancel my appointment to see what is going wrong with my contract and I also requested to make a copy of my original contact. Then, I was given a copy of a contract with my information included but I NEVER SIGNED THE CONTRACT. There was some else initial and signature on the contract!!!!! I called their miserable consumer service to provide an explanation about WHO SIGNED MY CONTRACT!! The customer service had NO EXPLANATION about that. They hung up the phone! After several calls, they promised to call me back with an explanation but after 30 DYAS, no one is responsible about who signed my contract!! I have talked with my attorney, and I am going to sue Ideal Image corporation for their illegal action! DO NOT TRUST them and make aware anyone, who wants to use their services, about such awful company!

The practitioners here work very hard and know their stuff. However, the front desk personnel make the entire experience miserable. They have been very unprofessional to me several times, and never seem to know details of my account. There were times I would have had to pay extra for services I already paid for if I hadn’t stood up for myself and inquired the details. It’s very sad that these nurse practitioners are trying so hard to provide excellent service when they are working against a company that doesn’t value their customers the way they should. Ideal image as a brand should make an effort to focus on customer service excellence and training their desk staff to be more professional and welcoming. I will not be returning to ideal image. I would rather pay more than be treated as an expendable, and valued asset.

Marcia was so fantastic! She was polite and of course attentive. She answered all of my questions and made sure I was taken care of. I always have a pleasant experience at Ideal Image. Thank you!

My consultant was awesome!! Very thorough and easy to talk to

Very pleasant

Staff is always kind and makes you feel comfortable.

Great place! Highly recommended. I have been coming here for the last 10 years. Very professional and they really care not to hurt you. I saw Sam and she is awesome 🙌👌

Friendly welcome, Marcia was very informative and guided me through my first session well.

Excellent experience from start to finish. Anna was so professional and made me feel so comfortable during my visit. The staff up front was also very welcoming.

The consultant, Melissa McKenna was easy-going and informative. She was patient with me while having technical difficulties and made sure all my questions were answered.

Treated like common garbage.

The consult was amazing. I definitely will book soon

Anna was fantastic! Quick easy and great service always.

You would find some rude staff overthere! I called and the automatic system offers “Spanish” but when someone answered in English, I asked for the Spanish one AND SHE ASKED ME with a rude “IN REGARD OF WHAT” !, instead.

Anna in Gainesville was amazing!!! She was very upfront about the procedure and made sure I was as comfortable I could be. I would highly recommend her (it's too early for me to comment on the actual procedure, as this was just my first appointment).

Terrible. I paid a lot of money up front for a treatment that I had to book there months in advance. Not once did they say it was only a consultation and the communication is terrible. Because not only did I pay for and wait three months for nothing. Nobody mentioned to me in three months that I would need a dr note before treatment. Perhaps before taking people's money. They should consult and go over this first. I am trying to get a refund now. I do not recommend unless Ideal Image better organizes their practices.

This place is awesome. I had Anna as my provider and she was absolutely wonderful. She took the time to answer all of my questions and concerns and took her time doing my treatment. I will definitely be back and can’t wait to do other treatments here.

It’s hard to get an appointment. When you do get one and wait months for it they cancel it. Love that I’m paying for a service that I am not receiving. I have had multiple problems with this place. No one seems to care about the patron, only the money. I will look elsewhere in the future.

Sam was my ARNP for my laser hair removal. She was excellent, patient and gentle. She was very informative and I will request her next time.

This was such a wonderful first time experience for me!! My provider was Stephanie and she was so sweet, helpful and made me feel really comfortable!:)

I’m not the type to leave reviews but I had a great time at Ideal Image. Genevieve is an amazing person! She pays attention to details, and there is no dull moment with her as she’s friendly and engaging thereby making the time go by fast!

Mody talked to fast that virtual my session. She made me feel it was all about money

The whole process was extremely smooth. The rep who set me up was knowledgeable and professional. I was fully informed and prepared for my first visit. The facility was spotless and reception was friendly and wonderful. The technician was the best part. She was fantastic, informative, professional. I was comfortable the whole time and feel secure with her. I am looking forward to my next visit!

as a first timer i was a little nervous, Ana was very knowledgeable in answering my questions and putting me at ease. She is also very personable and understanding of women sensitivities. Thank you Ideal Image. Great First Experience

Best customer service

The procedure, is not for people with fab like me 148 lb. you have to be very skinny with hardly any fab, so no, even though the girls are very nice and helpful this is something I wouldn't recommend for what I expend not worthy.

Awesome staff, knowledgeable, friendly and always on time so far with my appointments

Stephanie is great!

Genevieve was amazing and I get to see her next appt too! Thanks for having such great employees and making customers feel so relaxed.

Stephanie is wonderful! She is patient, kind, and knowledgeable. I appreciate the care she takes in her treatments and I look forward to seeing her!

It was ok the Nurse was friendly and professional she knows her things and the procedure was over before I know it

I met with the PA in Gainesville, very kind, gave me all the information I needed. Very pleased with service!

Great service, clean and convenient location! Stephanie was amazing and so professional and caring! I will most definitely refer all of my friends!

Thank you Gretchen for a professional experience. The staff at Ideal Image in Gainesville are excellent! The office is clean and well organized

I had laser hair removal with Genevieve. She was super kind and patient with me. This was my first treatment and she explained everything so well.

Friendly, clean and fast!

Everyone at the Gainesville, FL location is so sweet and helpful! Shoutout to Robin & Gloria they are the sweetest!!! Thank you! ☺️

I had an incredible experience at Ideal Image. The staff was so friendly and helpful!

The staff was really nice. But I have gotten Botox injections in the past and I had never bled or bruised as much as I did that day. Also, the Botox injected does not feel like normal Botox. It feels somewhat weakened. Diluted in some way. Very disappointed with the results. If it wasn’t because the ladies that work there were nice I would give a much lower score. It is unfortunate but true.

Alana is hands down THE BEST LHR professional I have had yet!! I cannot speak highly enough of her work. She also made me feel so comfortable in a very “uncomfortable” setting. Give that woman a raise!

I am well taken care of at my treatment appts. BUT the hard sell and promises of the sales person did not leave me with a positive view of ideal image as a company. I had stated scheduling restrictions prior to signing contract, promises made in phone calls w sales person and not fulfilled once contract signed and appts created. I was not allowed out of my contract despite my explaining situation multiple times to multiple people. It was a very negative experience. UPDATE 5 MONTHS INTO CONTRACT.....no change to my critique of Ideal Image as a company BUT the treatment staff is very professional, courteous and welcoming. Provider Genevieve does stand out as having an exemplary bedside manner and commitment to customer service! If I have future laser removal I will seek out a different company but have had only excellent care from their providers

The staff is always extremely welcoming and kind. I have had multiple nurses treat me and each of them were professional and made me feel comfortable. The actual laser hair removal I have had done is AMAZING, I love not having to worry about shaving and how smooth the areas are!

Very nice

Stephanie was super professional and made me feel very comfortable. Everything was set up before my appointment, so there was zero wait time. She also went over everything I needed to know for my post appointment expectations and answered any questions I had.

Friendly staff and comfortable environment

Genevieve is great! She makes laser a breeze and is so sweet and friendly. I love having conversation with her and she takes care of me during and after treatment. Thanks!!

Fabulous- as always. Very pleased with the product and customer service

My nurses have all been very kind and worked with me to minimize the pain. I am on my sixth treatment now and I am really starting to love the results.

ask for Genevieve when u go! She was incredible. I had a great experience both times but Genevieve rlly elevated my experience. She was so patient and understanding of my pain level. She even made me laugh to distract me from the pain. Cannot say enough good things ab her:)