The entire staff is so professional and makes you feel comfortable. I was very very apprehensive to start treatment but the office came very highly recommended.

Heather is amazing. She did two treatments of coldsculpting on me. She is very kind and professional. She took the time to give me pillows and blankets and make sure I was comfortable and would check in on me. I was given water and apple juice afterwards when I felt a little dizzy. She layed me back and made sure I was feeling good before I left. She answered all my questions and helped me have a full understanding of exactly what she was doing and why. Heather made this experience more relaxing for me, I would 100% recommend idea image with the service Heather gave me.

Stephanie was extremely professional and made me feel very comfortable during my visit.

The staff is always kind and helpful. They also gave my mom and I great deals so I was able to get rid of body hair that had been making me feel insecure for years.

I will never go here again! I will give negatives reviews and feedback for the rest of my life! I asked for my money back after 3 visits for hair removal because I was actually growing more hair in the spot. I have spoken to everyone at your place in higher up positions trying to get a refund. I have handled it very professionally until now.

I’ve been a long time customer and I would recommend Ideal Image to my friends and family. The employees are polite and courteous, the technicians always make you feel comfortable and are caring. The treatments have changed my life from day one.

This was my first ever laser treatment! Stephanie was very sweet and did a great job.

Thank you for all communication during this process. Friendly attitude 😀 See you next time !

I was very afraid of the pain associated with laser hair removal but have wanted it for years, I’m so lucky I met Kayla when I went in for a consult. She was patient, efficient, and made me completely at ease. So worth it! Thanks Miss Kayla!

Heather is the best. My sister and I saw her last week and would highly recommend. Thank you for accommodating us and all your care!

Stephanie was so kind and the process was great

Very professional and courteous staff.

Very pleasant first treatment. Clean, and friendly service. I was for warned the laser treatment would hurt, but there was little to no pain. Looking forward to my future treatments for some silky smooth skin.

Kayla did an awesome job! Super friendly, helpful, and professional.

Kayla was absolutely amazing and friendly. She made me feel comfortable and overall had a great experience.

Kayla was an awesome I was so nervous but she made me feel comfortable and answered all of my questions and I look forward to finishing my treatments.

Great place! Highly recommended. I have been coming here for the last 10 years. Very professional and they really care not to hurt you. I saw Kayla and Stephanie and they are both awesome 🙌👌

Everything was wonderful, nice and clean, also staff was amazing.

Stephanie is the best!!!! Makes you feel super special!!!

Stephanie is very sweet! She made me feel comfortable and it made the experience of laser less stressful. Her demeanor reminded me that I’m at a med SPA!

I came to my appointment early and waited (which not a problem) i was seen about 15 min after my scheduled time (again not a problem). However, the woman who was going to do my procedure felt i should come back another day due to "blanching ". I tried to reschedule at the desk and she intervened and called me belligerent. I never want her ever again. She was the most horrible person I've encountered in ages. The people at the desk were lovely. But i can't understand why I'm paying for a service i did not receive..?.

Very good

Stephanie and Amanda were wonderful. Super friendly staff and amazing results! Absolutely would recommend.

Heather is amazing and makes me feel so comfortable!

Always a great experience. Clinicians are knowledgeable and are able to answer all my questions. Stephanie was amazing! Went above and beyond to make sure I was comfortable 🙂

Everyone at Ideal Image is very friendly. Booking appointments is easy with lots of availability, and I greatly appreciate the text and email reminders. Most importantly, I am very satisfied with the results. My only reason for detracting a couple points is that sometimes the office contacts me to cancel appointments and reschedule which seems odd. But they are always able to find an opening that works for my schedule. For the procedure itself (laser hair removal on face), every nurse has done things differently. Some of them drew lines to mark around the areas to be treated. Sometimes the nurses treated outside of the marked area, and I noticed more hair growth than usual in the those areas after the visit, and I didn't consider them to be problem areas. I appreciate when the nurses talk you through which areas they are going to treat as your eyes are covered. It helps to know what to expect. One nurse does not do this at all. Overall, the results are AMAZING! It is so nice to be hair-free!

Thank you Stephanie for a great experience with my laser hair removal appointment!

If I could give 100 stars I would! My provider was Heather and Amanda I cant thank them enough! They made me feel so comfortable! Taylan at the front desk greets me like we've been sisters our whole lives. Love them!!!

If you’re looking to get laser done in any area this is the place to go! Ideal image is super reliable. You just can’t go wrong doing any type of service with this company. Ask for Heather when you make your appointment!! She is one of the nurse practitioners that works at this location. Heather makes you feel comfortable and is fast but efficient. I feel at ease knowing I can come in this facility and fully trust that my service will be done correctly. Thank you Heather!!!

It was amazing they were so caring and helpful

I love Stephanie! She is so great and does an amazing job making sure you are taken care of during the treatment.

Stephanie gave me a BBL photo facial, and she was fantastic! I’ve had this done multiple times before at a different medspa, and Stephanie exceeded all of my previous experiences. She was thorough, attentive and even gave a follow up call the next day to see how my skin was doing. I will definitely be going back!

Connie was amazing!

Stephanie (Stefanie?) was great and made me feel very welcome and taken care of. Thanks guys!

Stephanie is the absolute best! I’ve had 5 treatments done in the Gainesville office and I’ve seen different practitioners each time and not to knock the others but they don’t even come close to Stephanie! She is so kind, accommodating, understanding. She makes sure you’re comfortable during the entire process. I made sure I scheduled my next appointment around her schedule!! 20/10 recommend her. Thanks Stephanie!!!!

Stephanie was amazing!!! Made me feel comfortable and relaxed even when I thought I would feel self conscious. Definitely recommend her!

Stephanie was very thorough and professional. She is caring and thoughtful. Brought me water and gave me time to adjust.

Every time I go in they are extremely nice, and professional.

Awful customer service. Not professional. I showed up for appointment and it was closed

Very informative

Stephanie provided excellent service. She was very attentive to the hair growth on my face and neck, as well as to my skin sensitivity (making sure to calm any swelling of my skin). Thank you so much Stephanie!

Stephanie did an awesome job on my lips thank you!!

Reagan Biotti was amazing. She was very helpful and answered all my questions. She took time with me and explained the procedures to me. I am thankful for her help.

Stephanie is amazing to work with! She is very patient and diligent while working with her clients for laser treatments.

The receptionist was very nice but the woman who did my consultation was extremely pushy and aggressive.

My experience was wonderful!! I came in at 3:40 and out by 4:04, she literally hit every nook and cranny.. I can’t wait for my next appointment ❤️😊

Super clean. Wonderful, as always

Brielle Smith made sure she explained every thing to me and went over everything in depth.

Stephanie was really great and patient!

Always prompt and professional!

Heather is one of the NPs and was so great! She was kind, knowledgeable and made me feel a million times better before I had my first treatment. She explained each step and really made this a good experience. Thanks Heather!

Stephanie was amazing and so friendly.

The procedure was fine, the 30 minute wait was not. I realize it is not the technician's fault when she is the only person to perform procedures but, I make it a point to be on time.

Connie is Amazing!!! Very professional and easy going! She helped me to feel more comfortable and eased my mind as it was my first time having laser removal. She is definitely an asset to this company!

Stephanie was absolutely wonderful and did a great job on my laser hair removal!

Connie was amazing with my laser treatment! Made me feel so comfortable and she got the job done!

It was great everything was explained and pricing was broke down I can t wait for my first a

Mikayla, the Nurse Practitioner, was absolutely wonderful! Laser hair removal is not the most pain free experience, but she made my visit smooth and comfortable all while abiding by COVID protocols! I’ve been going to Ideal Image for the past 2 years and I love it 10/10 recommend 😁

I was anxious during my first visit as I’d never gotten any laser hair removal treatments before but Connie really walked me through everything and made me feel super comfortable. But I’m gonna be real, the actual treatment itself is uncomfortable and the pain is “spicy” but myself having done waxing for years I can say the pain is very little in comparison. I’m excited for my future sessions and can’t wait til I’m completely hair-free!

Stephanie did the most amazing job on my lips!!! This was my first time getting lip fillers and so I was a little nervous, but she made sure that I was informed every step of the way and made me feel comfortable throughout the entire process. She took the time to consider what I wanted, what would look the best, and how to maintain the key characteristics of my lips that I wanted to keep intact. Stephanie was calm, kind, and reassuring from start to finish, and truly exceeded my expectations in every way possible. These pictures are before and after (and the after was taken 30 minutes after getting them so still very swollen). If they looked this good right after getting the injections, then I can’t wait to see what they look like once they’ve healed/settled! Thank you so much Stephanie and Ideal Image!

My first session went very smoothly. Everyone was very friendly and polite. Stephanie walked me through each step thoroughly and addressed all of my concerns. I’m looking forward to my future sessions at Ideal Image in Gainesville.

I had a very pleasant experience. Ms. Connie is awesome!

My experience went well! In and out in 30 minutes and we’ll cared for during treatment!

TL;DR: ASK FOR NURSE CONNIE. "Hair," a word and concept that has engulfed my world since I was a teen-girl, slowly learning the impact hair and beauty has on my worth. From learning how to care for my complicated coarse curly-straight hair to beginning to accept and love the hair that exists on every inch of my body, I began a journey to modify my body hair to fit the exact image I had envisioned for myself. After surveying several businesses and Nurse Practitioners, and after my first appointment at Ideal Image with NURSE CONNIE, I knew they had the skill set and technology to make this envisioned image into reality. Not only is Ms. Connie an experienced expert that makes each session well worth my time and money, but she has been a God-send for building my confidence after each appointment. Rest assured you can place your trust in the staff here at Gainesville. Ms. Connie is an excellent Nurse Practitioner that has demonstrated knowledge, kindness, and grace that is unparalleled. Something as important as the perception you hold for yourself, and the way you are perceived by others, you will do no better than investing your time and money to work with this establishment to create the ideal image you have been waiting for..

I did my Brazilian area and I love the results so far the whole process takes about a year so it’s super important to feel comfortable during your appointments. I had a really good experience with the staff and the lady who does my work, she’s very nice and gets the appointments done in less than 30 minutes! Definitely recommend I had a lot of razor bumps before and now they are all gone this has definitely helped improve my self confidence! THANK YOU IDEAL IMAGE :)!!!

Stephanie was so great! Made my whole experience comfortable and painless!

I just had my first service(s) at Ideal Image with Heather and will be returning! My experience was excellent. I felt informed, safe, and confident as I was educated and cared for from A to Z. I will also add I had a zoom consultation with Sara which was also very informative, quick, and she even scheduled my appointments for me!

The experience was super comfortable and friendly.

Stephanie and Heather were both super kind throughout the appointment. I highly recommend Ideal Image.

Felt pressured to start treatment plan. I asked to set up meeting after the new year but kept getting daily calls. I decided to do the consultation today and felt pressured to set up payment plan. I wanted time to review the details and discuss with partner.

Such an amazing staff and very professional!! Will definitely be coming back soon 🙂

It was extremely uplifting and the staff were very professional and friendly especially Heather shes always so friendly and professional she makes me feel very comfortable. This location is always very clean and only allow one client in the lobby at a time, they also go through all covid 19 screening questions followed by the temperaturetest. I highly recommend the Gainesville Wiliston location to all my friends and family keep up the great work.. 5 starts☆☆☆☆☆

The consultant Kelsey was rude.

Didn't even get to have my appointment.

The welcoming environment makes the whole experience better!

It was extremely difficult to get pricing. I was scheduled for a zoom call, even though the service requested was not for me - it was to be a gift for my daughter. There was no need for a zoom call. I was contacted by people who put me on hold for a long period of time, waiting to speak with a "consultant." I had to hang up several times to return to work. When I was FINALLY able to speak to someone who could discuss pricing, I was told that there was no flexibility (my daughter had already had several treatments with another salon out of town), and that I could only purchase packages which were MUCH more expensive than other quotes I had been given. Not pleased at all with Ideal Image, and will not be calling them again.

very friendly employees and high quality service/treatments! would definitely recommend

Everyone here is very professional and friendly. I have had great results with laser!

I had the pleasure of having my treatment done by Ms.Connie. The level of comfort and professionalism that she gave is more than I could have asked for. I look forward to her doing my treatments again.

Excellent and attentive service. Only have some doubts of treatment results, but still have 3 more treatments left. Thank you!

This visit was excellent. Care for my well being and concern about previous results was addressed

Stephanie helped make Laser Hair removal tolerable. That’s a hard task! Lol

Stephanie thank you for the quality of your work. Wish you the best in your carrier and life ! Happy holiday !

Stephanie was great!! She was very patient with me and understanding.

Very professional! Great results! About to get 4 more vials of Kybella soon!!!

Stephanie was amazing! So professional and kind. Five star experience for sure

Stephanie is literally amazing!

Good service

Stephanie was super nice and talks you through each step!

Very friendly staff. Clean office. They work with you on financing if you need it. Very open scheduling options (at least for laser treatments). In and out in a timely manner. Everyone is kind and helpful. I highly recommend coming here! It’s totally worth the investment!

Stephanie was great! Everyone was very safe (temp checks + masks) and I will definitely be coming back for my 2nd appointment.

Great job! Kind and helpful staff. Fast appt. So far, very pleased.

I’ve been going to Gainesville Ideal Image for almost a year, and I love it! Their technicians are wonderful, the room is always cleanly, and the results are amazing! 10/10 recommend.

I really like my experience with Ideal image of Gainesville. In my last visit my provider was Stephanie Taylan and she was really kind and friendly. She talked to me during my treatment to distract me from any discomfort from the treatment and she was great at her work! highly recommend this place!

Robin was awesome and got me through a pretty intense procedure! I really felt confident in her skills.

Always have a good experience here!!!

Ideal image of Gainesville is great! I have always had a great experience. Today’s visit my provider was Heather and she is so personal. She answers all questions that I ask. Micaela at the front desk is always welcoming as well. Highly recommended this place!

The staff at ideal image was professional from the start to the finish. As receiving my treatment they were very thorough with instructions and constantly asking if I were OK and comfortable which made me feel very comfortable and relaxed during my procedure . I Definitely will be back for a future treatments and looking forward to my results thank you again ladies at ideal image Gainesville for all of your assistance professionalism and guidance.

This Gainesville location has been great to work with and I’ve had several areas done and will get more done here.

I had the pleasure of doing a virtual for my cool sculpting. it was great.