I’m almost done with my treatments and they have been amazing! The results are just what I wanted. Sandy was perfect so fast and distracted me from the pain!

Thank you Sandy for a great experience with my laser hair removal appointment!

Sandy is phenomenal...very professional and kind. Always checking up on me to make sure i was doing ok. I would highly recommend her. Thank you Sandy....

Sandy did a great job of telling me what she was doing each step of the way. She was very clean, changing her gloves and making sure the use clean tools between areas. She really tried to finish up my appointment as efficiently as possible so I could make a meeting on time!

Sandy is great! She is super helpful and friendly. She was incredibly patience and knowledgeable about the procedures as well as after care.

Sandy was amazing! Very friendly and did a great job.

Gretchen & Micaela were extremely helpful! They are professional and met all of my needs. Stephanie was my provider she was equally amazing, informative and does a great job at her specialty! Thank you all at the Gainesville location I cannot wait to come back!

Very good service ! Jennifer 😊

Stephanie was amazing she did everything to perfection !! The business itself is very clean and profession I recommended this place to everyone

Yesterday was my second laser session at the Gainesville location. My practitioner, Genevieve, was incredible. I was worried about the pain, and she helped me through it and gave me helpful tips on how to help the pain next time. This was the best experience I’ve had to far!

always very helpful and accommodating with appointments and they nurses are always very kind and they care that you are getting good results with the treatment

Sandra D was very professional and I loved working with her.

Staff very attentive. I had cool sculpting. Very professional and privacy respected. I was informed of all aspects of the procedure. Also post procedure information given. It went well with no pain. I have had no post procedure pain. I will follow up with my results. I have to have a second round. I had my inner thighs done. I highly recommend this place.

Stephanie was so polite and patient with me throughout the whole process and answered all my questions thoroughly. She was both encouraging and comforting. Had an incredible experience!

Stephanie was Amazing!!! Very professional, sanitary, and engaging. During my laser hair remover she took her time ensuring I was comfortable and maintained great conversation! Thank you so much for making me feel beautiful!!

Stephanie is amazing and very methodical I really appreciate that.

I went to Ideal Image for laser hair removal and Botox. It’s something I wanted to do for a long time and I am so glad I finally set up the appointment! I cannot believe I waited so long to treat myself!! Everything from beginning to end was simple, easy, and better than I imagined. Everyone I interacted with was professional and knowledgeable. Bailey consulted with me via zoom and explained the process. When I had a question the next day I emailed her and even though it was her day off she still responded. That’s above and beyond. Stephanie administered both treatments. She was detailed, thorough, and took her time to make me feel comfortable and make sure I had an understanding of pre and post treatment information. She made me feel completely at ease and was even fun to chat with as she was doing the Lord’s work. I imagined the laser treatment would be painful. It was, at worst, “spicy” but only in certain areas. It was pretty much painless and much faster than I expected. 10/10 highly recommend

It was much better than expected. Hala was excellent! She made me feel very comfortable and did an awesome job explaining everything.

She was very pushy and then turns out I was not a candidate for the procedure she was in a rush

There was quite a bit confusion with my account with you all but it was taken care of in a professional and respective manner. Everyone was definitely courteous. It was nice and clean and definitely welcoming.

I had posted a negative review because of difficulties I had with scheduling, however I am updating my review because the company reached out to me quickly and has been so helpful with getting my problem resolved.

Did my first round of cool sculpting today. Not only was everyone extremely professional, they made the whole experience comfortable and enjoyable. Will be back!

Heather was amazing with my laser treatment! She made me feel so comfortable and did a great job!

Avoid if you can! Manager/sales associates only care about money and not about the patient. Never experienced this at other location.

Heather was AMAZING! Even though she went over everything very thoroughly nothing prepared me for the discomfort. I will be back on the 21st ready to go! The entire staff were professional and helpful. Overall great experience, I look forward to seeing what happens in the next six months! Thank you Ideal Image Gainesville! You guys ROCK!! Marianne V.

Employees are great but there are flaws with the contracts. It was explained to me that while pregnant and breastfeeding my contract would be paused. However when I finished breastfeeding I made an appointment and had to pay for a touch up session. They said it was outside of the reasonable time that can be allowed for breastfeeding. Who gets to decide that? I also called throughout and kept them posted and they assured me I could come and complete my sessions when I was done breastfeeding. Thankfully the manager was kind and gave me a discount.

Very nice staff! Showed up late, but they still did what they could. Very professional, very thorough.

Excellent

Avoid them, or at least shop around. You shouldn't need to sign a contract for 9 appointments to get LHR and you can find the same service for much less money and without a contract commitment. Many people do not need this many appointments. I went with another provider and I am so happy with my results and I don't have to deal with high pressure and manipulative sales techniques. I still cannot escape the spam emails and text messages 6 months after choosing another company.

I am well taken care of at my treatment appts. BUT the hard sell and promises of the sales person did not leave me with a positive view of ideal image as a company. I had stated scheduling restrictions prior to signing contract, promises made in phone calls w sales person and not fulfilled once contract signed and appts created. I was not allowed out of my contract despite my explaining situation multiple times to multiple people. It was a very negative experience.

Stephanie is wonderful!! I will ask for her every time now. Thank you!

I always have a pleasant experience when I see Stephanie! She is so sweet and doesn't rush me through the session when I'm feeling pain!

Nurse Practitioner Stephanie did an amazing job on my filler. Quick and efficient, good quality work. Very personable. Highly recommend.

This isn’t the first time I’ve gotten injections from ideal image but it’s my first time I’ve gotten them from injector Hala, she is absolutely amazing!!! She was very diligent with her work and she corrected previous filler. You see that she is very serious about her work and wants you to walk out looking your best while using safe practice. Overall the best experience.

My first experience was positive with Stephanie, but my second treatment for hair removal was excruciatingly painful, I left with red, inflamed skin that later sloughed off and hurt for days. During that treatment, I had told her it was too painful to which said that it will get worse with each treatment. I have to continually request that she not be my technician. Third treatment was with a different person and a completely different experience, no red inflammation and no skin falling off. Now I have paid a lot of money for these treatments and I hope to complete them, but at this point I am traumatized and scared that these technicians will not listen to me when I tell them it's too painful. I am not sure I would recommend this place. Its your body so don't let someone disrespect your body especially when you are dropping a lot of money for these treatments. 2 stars because there has been some noticeable hair reduction, but not enough to justify frying my skin.

Heather was VERY cautious because I have several health issues and she did a fantastic job!

Amazing! Stephanie listened to what i wanted and made it happen. Happy with my results

Chose laser hair removal, exceptional service and results. 10/10

Had a bad experience at another med spa, gave ideal image a try and was not disappointed. They went above and beyond throughout the entire process. They made sure my sessions were spaced out and performed properly to ensure the best results. I highly recommend this location. 🌟🌟🌟🌟🌟

Stephanie was so thorough, sweet, and kind. Finally! After a lot of different providers I found the sweetest tech, and sadly it was my last session. Will definitely be asking for Steph for my next areas. Thanks!

The staff was wonderful, very professional. Explained each step as we went along. I recommend the Gainesville location to everyone!!!!

Very thorough and professional. They make you feel very comfortable and are very knowledgeable.

Gainesville ideal image is so helpful! I am thankful for the ladies always making me feel welcomed and answer all my questions.

The entire staff is so professional and makes you feel comfortable. I was very very apprehensive to start treatment but the office came very highly recommended.

Stephanie was extremely professional and made me feel very comfortable during my visit.

The staff is always kind and helpful. They also gave my mom and I great deals so I was able to get rid of body hair that had been making me feel insecure for years.

I will never go here again! I will give negatives reviews and feedback for the rest of my life! I asked for my money back after 3 visits for hair removal because I was actually growing more hair in the spot. I have spoken to everyone at your place in higher up positions trying to get a refund. I have handled it very professionally until now.

I’ve been a long time customer and I would recommend Ideal Image to my friends and family. The employees are polite and courteous, the technicians always make you feel comfortable and are caring. The treatments have changed my life from day one.

This was my first ever laser treatment! Stephanie was very sweet and did a great job.

Thank you for all communication during this process. Friendly attitude 😀 See you next time !

I was very afraid of the pain associated with laser hair removal but have wanted it for years, I’m so lucky I met Kayla when I went in for a consult. She was patient, efficient, and made me completely at ease. So worth it! Thanks Miss Kayla!

Heather is the best. My sister and I saw her last week and would highly recommend. Thank you for accommodating us and all your care!

Stephanie was so kind and the process was great

Very professional and courteous staff.

Very pleasant first treatment. Clean, and friendly service. I was for warned the laser treatment would hurt, but there was little to no pain. Looking forward to my future treatments for some silky smooth skin.

Great customer service made me feel welcome an not ashame

Kayla was an awesome I was so nervous but she made me feel comfortable and answered all of my questions and I look forward to finishing my treatments.

Kayla did an awesome job! Super friendly, helpful, and professional.

Kayla was absolutely amazing and friendly. She made me feel comfortable and overall had a great experience.

Great place! Highly recommended. I have been coming here for the last 10 years. Very professional and they really care not to hurt you. I saw Kayla and Stephanie and they are both awesome 🙌👌

Everything was wonderful, nice and clean, also staff was amazing.

Stephanie is the best!!!! Makes you feel super special!!!

Stephanie is very sweet! She made me feel comfortable and it made the experience of laser less stressful. Her demeanor reminded me that I’m at a med SPA!

I came to my appointment early and waited (which not a problem) i was seen about 15 min after my scheduled time (again not a problem). However, the woman who was going to do my procedure felt i should come back another day due to "blanching ". I tried to reschedule at the desk and she intervened and called me belligerent. I never want her ever again. She was the most horrible person I've encountered in ages. The people at the desk were lovely. But i can't understand why I'm paying for a service i did not receive..?.

Very good

Stephanie and Amanda were wonderful. Super friendly staff and amazing results! Absolutely would recommend.

Heather is amazing and makes me feel so comfortable!

Always a great experience. Clinicians are knowledgeable and are able to answer all my questions. Stephanie was amazing! Went above and beyond to make sure I was comfortable 🙂

Everyone at Ideal Image is very friendly. Booking appointments is easy with lots of availability, and I greatly appreciate the text and email reminders. Most importantly, I am very satisfied with the results. My only reason for detracting a couple points is that sometimes the office contacts me to cancel appointments and reschedule which seems odd. But they are always able to find an opening that works for my schedule. For the procedure itself (laser hair removal on face), every nurse has done things differently. Some of them drew lines to mark around the areas to be treated. Sometimes the nurses treated outside of the marked area, and I noticed more hair growth than usual in the those areas after the visit, and I didn't consider them to be problem areas. I appreciate when the nurses talk you through which areas they are going to treat as your eyes are covered. It helps to know what to expect. One nurse does not do this at all. Overall, the results are AMAZING! It is so nice to be hair-free!

If I could give 100 stars I would! My provider was Heather and Amanda I cant thank them enough! They made me feel so comfortable! Taylan at the front desk greets me like we've been sisters our whole lives. Love them!!!

It was amazing they were so caring and helpful

Stephanie gave me a BBL photo facial, and she was fantastic! I’ve had this done multiple times before at a different medspa, and Stephanie exceeded all of my previous experiences. She was thorough, attentive and even gave a follow up call the next day to see how my skin was doing. I will definitely be going back!

I love Stephanie! She is so great and does an amazing job making sure you are taken care of during the treatment.

Connie was amazing!

Stephanie (Stefanie?) was great and made me feel very welcome and taken care of. Thanks guys!

Stephanie is the absolute best! I’ve had 5 treatments done in the Gainesville office and I’ve seen different practitioners each time and not to knock the others but they don’t even come close to Stephanie! She is so kind, accommodating, understanding. She makes sure you’re comfortable during the entire process. I made sure I scheduled my next appointment around her schedule!! 20/10 recommend her. Thanks Stephanie!!!!

Stephanie was amazing!!! Made me feel comfortable and relaxed even when I thought I would feel self conscious. Definitely recommend her!

Stephanie was very thorough and professional. She is caring and thoughtful. Brought me water and gave me time to adjust.

Every time I go in they are extremely nice, and professional.

Awful customer service. Not professional. I showed up for appointment and it was closed

Very informative

Stephanie provided excellent service. She was very attentive to the hair growth on my face and neck, as well as to my skin sensitivity (making sure to calm any swelling of my skin). Thank you so much Stephanie!

Stephanie did an awesome job on my lips thank you!!

Reagan Biotti was amazing. She was very helpful and answered all my questions. She took time with me and explained the procedures to me. I am thankful for her help.

Stephanie is amazing to work with! She is very patient and diligent while working with her clients for laser treatments.

The receptionist was very nice but the woman who did my consultation was extremely pushy and aggressive.

My experience was wonderful!! I came in at 3:40 and out by 4:04, she literally hit every nook and cranny.. I can’t wait for my next appointment ❤️😊

Super clean. Wonderful, as always

Brielle Smith made sure she explained every thing to me and went over everything in depth.

Stephanie was really great and patient!

Always prompt and professional!

Heather is one of the NPs and was so great! She was kind, knowledgeable and made me feel a million times better before I had my first treatment. She explained each step and really made this a good experience. Thanks Heather!

Stephanie was amazing and so friendly.

The procedure was fine, the 30 minute wait was not. I realize it is not the technician's fault when she is the only person to perform procedures but, I make it a point to be on time.

Connie is Amazing!!! Very professional and easy going! She helped me to feel more comfortable and eased my mind as it was my first time having laser removal. She is definitely an asset to this company!

Stephanie was absolutely wonderful and did a great job on my laser hair removal!

It was great everything was explained and pricing was broke down I can t wait for my first a

Mikayla, the Nurse Practitioner, was absolutely wonderful! Laser hair removal is not the most pain free experience, but she made my visit smooth and comfortable all while abiding by COVID protocols! I’ve been going to Ideal Image for the past 2 years and I love it 10/10 recommend 😁

I was anxious during my first visit as I’d never gotten any laser hair removal treatments before but Connie really walked me through everything and made me feel super comfortable. But I’m gonna be real, the actual treatment itself is uncomfortable and the pain is “spicy” but myself having done waxing for years I can say the pain is very little in comparison. I’m excited for my future sessions and can’t wait til I’m completely hair-free!

Stephanie did the most amazing job on my lips!!! This was my first time getting lip fillers and so I was a little nervous, but she made sure that I was informed every step of the way and made me feel comfortable throughout the entire process. She took the time to consider what I wanted, what would look the best, and how to maintain the key characteristics of my lips that I wanted to keep intact. Stephanie was calm, kind, and reassuring from start to finish, and truly exceeded my expectations in every way possible. These pictures are before and after (and the after was taken 30 minutes after getting them so still very swollen). If they looked this good right after getting the injections, then I can’t wait to see what they look like once they’ve healed/settled! Thank you so much Stephanie and Ideal Image!