Rosy the nurse practitioner is amazing!! She explained everything well and made me feel super comfortable being that it was my first time ever there! So happy to go back for some of her advice! Thank you!

Leslie, the nurse who does my treatments is the reason why I continued going to Ideal image. At first when I was treated by other nurses, I wasn't getting the results nor the explanation of treatments a customer deserved to have. When Leslie started treating me, I started getting the results I wanted, felt confortable with treatments and she answered any question I had in a professional and courteous manner. Always with a smile in her face. Thank you Leslie! You rock!

Excellent

Debbie my sales rep was amazing. Great nurses and front desk staff

Stephanie was wonderful. She explained everything before she performed the procedures and made me feel completely comfortable. She's definitely happy where she works and it shows. I'm thrilled with my results and feel more confident and youthful. Love looking in the mirror now!!

Always friendly , on time, knowledgeable, and detailed. I love Suset/Susie from Kendall office

Excelente lo único por lo que no doy el 10 es porque ya estando en el lugar lo que me habían dicho que comprara no era suficiente y tuve que comprar más producto pero me sentí muy cómoda y los resultados me gustan

My daughter experience has been very good. Everyone in the office is always polite and attentive. They make sure to always ask my daughter how is she feeling, if she is seeing progress.

Rosy was amazing! I have had Botox before but this time it was amazing. I didn't fell they needle at all. She has magic hands. My face immediately changed. WOW! What a difference. Thank you!

Susy is exceptional! I started off with 2 treatment areas over a year ago and now I am almost completely fully hair free on my entire body. I absolutely without hesitation recommend Susy at Ideal Image in Kendall for all your laser and aesthetic needs! You will not be disappointed. Hands down great experience. ⭐️⭐️⭐️⭐️⭐️

All the ladies make you feel welcomed there. So sweet and polite. Love that they take their time with you & the time to explain any questions you have.

The service I had with Portia Hames was not nice at all she sent me a rude message. Well I was willing to sign up for me and my daughter but if the service on the phone is bad how is the service in person like wow

Had an amazing experience with Rosy, their nurse practitioner. She is always so sweet and so professional. I’ll never see anyone else!

Awesome!

Let me say first that the technicians here are fantastic. Very nice, very helpful, answer all my questions every time, just all around great. I went in for laser hair removal, which does not really work. At least not for me. I have fair skin and light brown hair. After all 9 treatments and several extra my hair is still not gone. It’s definitely thinner and softer and lighter, but after spending several grand I expected it to be totally gone. So I’m removing one start because of the sales person who I feel like was not as up front as they should have been with the results.

very pleasant the ARNP that administered treatment was very thorough

Everyone in office is polite, attentive and professional at all times. My daughter experience has been wonderful. Thank you ladies!!

It was fantastic!! Highly recommend!!!

Really nice, listen well, follow up is 👍

This was my first time at this location ,I normally go to midtown , and all I can say is, I will follow Stephanie wherever she goes! I got lip fillers and my smile lines filled yesterday, I woke up this morning with no bruising! And minimal swelling! I’m obsessed with the shape of my lips. She gave me the look I was looking for!! Thank you Stephanie!!!!

Great Experience Always! I have been going for years and I am always very happy with the level of service provided.

Stephanie took care of me today for fillers. She was comforting and did a beautiful job on me with the fillers. Have done a couple procedures here thus far overall a good experience. The only thing I did not complete was ultherapy was too painful for me however they did credit me for the procedure.

Excellent

My visits have always been pleasant. Very experienced, professional and understanding.

Fantastic service, was able to accommodate with me being pregnant and great discounts. Have already recommended to all of my friends and family.

The NP that does my treatments it’s very good at her job and very professional. They made a mistake booking me with someone else and they were able to accommodate and give me the person I like.

Very professional

I have been a patron for several months and i can say i am very happy with the service and the cleanliness of the office. I have seen both Rosie and Stephanie and they are very knowledgeable and honest in their evaluation, highly recommend.

It was terrible the whole office is incredibly disorganized, first they put all my information wrong during the whole process they kept using another name on my account and at the end said they will call me back to see what to do with the rest of my sections that I had bought and ended up just giving me a refund. I would never recommend this place and will certainly give negative reviews to whoever ask about this place

Very quick and painless!

Always a great experience! Professional, quick, clean. The staff is extremely friendly and I always have a positive experience. I love it! Thanks for always making me feel comfortable!

I was called within minutes of arrival. No waiting at all.

Very polite, attentive, and knowledgeable staff.

I spoke to Viviana and she was very nice and helpful in giving me the information I needed for laser. I’m so excited for my appointment and I got an amazing discount for my procedure!

I’ve been going to this location since 2014 and Leslie is the absolute best!! She always makes sure I’m taken care of, is wonderful to be around, and I couldn’t be happier with my results. 10/10 recommend

Amazing experience, nurses make you feel at home. So attentive and kind!!

Amazing experience! Cynthia was extremely professional and made me feel very comfortable. Very clean and sanitized environment so I felt very safe. Highly recommend!

Great customer service, Cynthia made me feel very comfortable during my laser hair removal appointment. Would definitely recommend in the future, very professional

Victoria was nice and explained everything very well

Love it.

Very friendly, safe and clean environment. Very good service with people that care about you. Thank you Ideal Image Kendall center

Staff is really nice and friendly. I've had a great experience, went for Laser Hair Removal in the facial area. No issues so far; good results!

I do not recommend this location. Laser was standard but I wish I would have researched more before deciding on this laser location. Much more pricey and limited treatment areas for the price. I received full brazilian laser for $2600. My real issue was that back in February I purchased a Hydrafacial package since I enjoyed them so much for $450.00. I scheduled my first appointment from that package and was only able to get my laser session done due to the COVID pandemic. Understandable however I was informed after MONTHS of waiting that they had fired my favorite facial specialist and that they were under new RUDE management ( SAID SPECIFICALLY BY STAFF) and that hydrafacials would no longer be provided at this location and that I could not get a refund of $450.00 but it could apply towards another service. After previous experiences with other services (lumpy JUVEDERM) which I was given a half off deal that later wasn't valid since they didn't want to dissolve it... I refused and requested my money back. I have contacted the corporate offices as we are now IN OCTOBER and I have not reached a resolution so my credit card company is stepping in after months of interest on top of it all and corporate is now reaching out to me trying to make it right since I've been a paying customer for them. I will NEVER use Ideal Image again after this money hungry experience. I really don't recommend this location

Rosy is the absolute best....I currently get both my Botox and laser services done with her. She's professional, sweet, and always takes her time! Thank you Rosy!

Let me start by saying Rosy is amazing she made sure I had a painless experience! Best laser removal process I’ve had! she gave me creams for after checked in on me and made sure I was good and happy with my service ❤️

This place is great. They are very professional. It is always running on schedule and it is very clean. Rosy is amazing. She explains everything that is happening and answers any questions I may have. I recommend Ideal Image Kendall.

This was my first experience ever getting laser and I was nervous but ROSY was excellent. She talked me through the whole thing and let me know exactly what I would be feeling and what to expect after. The staff was nice and everything was very clean. Rosy was great and you have to ask for her if your getting any treatments there, she makes you feel like a VIP. I’m looking forward to my treatments and I already see results.

I have been a client of this location already for about 3 years. I have done laser hair removal, Coolsculpting, and recently Botox. All the ladies that work here are super friendly and accommodating to the days I need. I only make my appointments with Leslie. She is the BEST nurse practitioner. She is very sweet, kind and also funny. I definitely do enjoy my sessions even though they might be a little painful at times. Her patience and attention to detail is the best. She comes highly recommended from a friend of mine who also has been coming here for about 5 years. If you are looking for a reputable location, this office will be the one! Ask for Leslie!

I have been going to this location for several years now to do my Botox with Rosy the nurse practitioner. I have done my Botox with other people and there is no one better than Rosy. She is very nice, quick & professional. My results with Botox have never looked better. Ideal Image is lucky to have Rosy. The Kendall location is clean & the whole team is very nice at this location. I love it! It’s my Christmas present to myself!

Today I went in for my Botox treatment and I couldn’t be happier. The nurse practitioner Rosy was very professional and explained everything. I will continue to go back to do my Botox only with Rosy. I didn’t even feel the injections. I am very happy with my treatment and the front desk was vey helpful. Great location! Thank you

I've been coming to ideal image since 2013 for hair removal. The Kendall location is one of the best ones because of the staff. I only treat with Leslie. She is very professional and knowledgeable. I think it's amazing that she does all these medical mission and ideal image supports her in this throughout the years.

The location is very clean, very amicable environment and Leslie does amazing work. Always have come here and will again.

My experience at this place has been the BEST!! If you are looking for non-invasive treatment, this is the place to go. All staff make you feel so welcome and everyone is so professional. My go to Girl is MARIA. She is AMAZING. She has a lot of experience and always answer all my questions. I have a sensitive skin and was terrified of laser until I found her. She makes the whole experience like a spa day and is always so careful. I highly recommend her. Best place to go!

I’ve been coming here since 2013 only seeing by Leslie and very happy with the service her and her team has given me, specially now with the Covid situation. I feel very safe when coming in and the steps they take.

The team was very nice and professional

A few days ago I had a problem with laser hair removal on my legs, the nurse has burned me and now I have scars. I sent emails to update them and help me with my legs. No one answered me further on the subject, not Leslie Abascal (nurse), not Jessica De Sosa, not Marisa Piotrowski. Very unprofessional, since in the comments of the criticisms on Google they say that they are 24 hours to help and assist you. Why do they lie to people and why don't they help when they made a mistake? They only think about the money they can get from you and they have no human quality, less empathy, since my concern is too great and they disappear. I want to clarify that not only do they blame you for something they did wrong but then they do not help you in the healing process (if the marks go away). They work with people and have no empathy. Hace unos días tuve un problema con la depilación láser en las piernas, la enfermera me ha quemado y ahora tengo cicatrices. Envié correos electrónicos para actualizarlos y ayudarme con mis piernas. Nadie me respondió más sobre el tema, ni Leslie Abascal (enfermera), ni Jessica De Sosa, ni Marisa Piotrowski. Muy poco profesional, ya que, en los comentarios de las críticas en Google dicen que están 24 horas para ayudarte y asistirte. ¿Por qué le mienten a la gente y por qué no ayudan cuando cometieron un error? Sólo piensan en el dinero que pueden sacar de ti y no tienen calidad humana, menos empatía. Mi preocupación es demasiado grande y todos desaparecen. Quiero aclarar que no sólo te culpan por algo que hicieron mal sino que tampoco te ayudan en el proceso de cicatrización (si es que las marcas desaparecen). Trabajan con personas y no tienen empatía.

All the staff have been very kind and friendly. The office is very clean i cannot go on if i have not put on hand sanitizer and that is important with the pandemic

Great experience! The nurse practitioner Cynthia was amazing made me feel very comfortable and was patient and gentle with the laser. Definitely recommend. 11/10 experience all thanks for Cynthia !

I had laser hair removal and the nurse burned my legs. I came out of Ideal Image with my legs burning and covered in red scars that are now brown. The only thing they said is that I signed a contract that this can happen and it is not like that, I wrote that I have sensitive skin and they never read that. They were not careful to put the laser less strong. They also said it could be from sunburn and it wasn't. They also do not know how to apologize and accept their mistake. I left the place with burned and scarred legs. Who knows when these scars on my legs will disappear. I have paid a lot of money. Be very careful with laser hair removal. I will post this comment every day, because they delete it. Me sometí a depilación láser y la enfermera me quemó las piernas. Salí de Ideal Image con las piernas ardiendo y cubiertas de cicatrices rojas que ahora son marrones. Lo único que dijeron es que firmé un contrato que esto puede pasar y no es así, escribí que tengo la piel sensible y eso nunca lo leyeron. No tuvieron cuidado de poner el láser menos fuerte. También dijeron que podría ser por quemaduras solares y no lo fue. Tampoco saben cómo disculparse y aceptar su error. Salí del lugar con las piernas quemadas y con cicatrices. Quién sabe cuándo desaparecerán estas cicatrices en mis piernas. He pagado mucho dinero. Tengan mucho cuidado con la depilación láser. Publicaré este comentario todos los días, porque lo borran.

Laser hair removal has burned the skin of several people. It can be read in current and old reviews. Be very careful, because the scars don't go away and they never take over. La depilación láser ha quemado la piel de varias personas. Se puede leer en reseñas actuales y antiguas. Tengan mucho cuidado, porque las cicatrices no desaparecen y nunca se hacen cargo.

Everyone is really friendly and professional. Definitely made me feel at ease throughout the whole treatment. I recommend this place for all your beauty concerns

quick and fast service. thank you for paying attention to detail.

Highly recommend this place. Super clean. Great service. Rosie attended me and was extremely quick and efficient.

High quality of service provided by nurse Maria. Great

I have been coming here for a few months now and all I can say is that Leslie is awesome! She is super nice and professional and makes the laser experience really chill and comforting.

Happy

Leslie was excellent. She put me at ease as I was getting my bikini area done

Love coming here for my Botox! Leslie is the very best

Susej is easily the best! Extremely professional and kind. She makes every session painless.

Loved her

Thank you Maria Ferrufimo for the absolutely amazing service and care you have provided for my daughter in her first laser experience. What an amaizing feeling to not have to shave her bikini area ever again specially as a Beach Volleyball Athlete. You guys are AMAZING!!!

The office is very clean. Staff is friendly and welcoming. Rosie the Nurse Practitioner is great!! I have been doing Dysport for years and she is the only person that listened and addressed my concerns.

Super pleasant!

Leah was extremely helpful and knowledgeable, as was the lady who called me

Friendly staff. Fast service. Clean environment.

Amazing place , amazing people.. Susej the nurse practitioner has a lot of knowledge.... i love doing my hair removal with her.. place is clean.. I recommend 100%

Love coming here and have my treatment done by Maria. She discussed the process and educated me on what the expectations should be. Before and after truly showed the difference in between treatments.

I like to revise my review. It was an error on my part. Appointment was easily scheduled

Lesley is amazing! Always very friendly while staying professional . Whenever I come I make sure I make my appointment on the days she’s here!

Always a good experience, all the girls are very nice and polite. Very happy with my results

Great as always !

During this pandemic ideal image keeps the facility extremely clean and has one customer on house at a time being serviced. It makes me feel safe.

October 10, my 1st time at Ideal Image. My daughter has been recommending it for quite some time. I always hesitated but now I’m glad I decided to go for the Wrinkle Relaxer and the Dermal Filler. A very professional team and made me feel calm throughout the procedure.

Leslie is amazing!. I am so happy with her. Very nice and highly professional. They are the best in Miami. Wonderful staff. From receptionist to consultants. I have no complaints.

Amazing, always a great experience.

Rosy is great! I love her. She goes fast and is great conversation, very personable. The receptionists are always so helpful and accommodating when I need help scheduling or rescheduling an appointment.

Leslie and Susy are both professional, caring and go above and beyond to make you feel comfortable during your sessions. I would highly recommend the Kendall office for Ideal Image services. The staff is great!

I’ve been coming to this Ideal Image for treatment since 2014 and I can say with absolute certainty I will remain a loyal client! Leslie is amazing, she makes the entire process feel like a day at the spa. Her ability to build affinity with her clients yet maintain professionalism makes the Kendall location stand out. The rest of the staff is also super friendly (shout out to Elaine!) and the ambiance is always serene and zen. Their office and treatment rooms are always spotless and so far all of my treatments have been effective. Would definitely recommend to anyone looking to indulge in a little self love!

I would like to thank Lisa N. for all of her help throughout this process! As a new client, I had many questions and was a bit unsure about Ideal Image but Lisa N. made all my nerves disappear and found me the best deal she could during our consultation. Then, when I had trouble getting in touch with my center to schedule an appointment, Lisa went out of her way to help connect me. I am truly appreciative of her and the other professionals at Ideal Image!

Professional, friendly and caring staff. Susie was especially diligent, skilled, and respectful during my procedure. Also, Leslie was very informative about the procedure and use of numbing creams to make the session much more comfortable.

The customer service in Kendall place is awesome!!! They really work hard to make you feel good. Absolutely recommend this place

I have been undergoing BBL therapy with MARIA and she has been nothing but amazing/outstanding/remarkable! She always makes sure you feel comfortable and does everything she can to assist you in doing so. I always scheduled my appointments for Wednesday’s which is when she was available. 🙂 If you want someone very thorough with your treatment then MARIA is your go to!!!

I am so glad I chose Ideal Image instead of choosing the cheapest Groupon option. Not only is the staff amazing and so welcoming, the service itself gives me amazing results. Ive only done 2 sessions so far and I already see results. My hair takes much longer to grow back and 5e hairs are thinner. I hardly had to shave after my first session, but when I did, I had no bumps and my skin felt so smooth! The ladies at the front desk were very nice and asked me how I was doing and how I felt after my session. Maria, who assisted me withthe laser hair removal session, was very patient with me and kept me distracted and entertained thoughout the whole process. I definitely recommend this place!

Thank you again Rosie for my amazing pout! Barely felt anything with the numbing cream & she was very quick. Minimal bruising but that's normal. Beauty is pain.

Amazing service and high quality of service. Great coolsculpting treatment provided by my nurse Susej, wonderful customer service and communication.!

I’ve gone to Rosy multiple times, and she is always so pleasant and professional. My results with Botox and laser Hair removal are always pretty quick and painless with amazing results. 10/10 highly recommend.

I recently was in the shopping plaza and decided to walk in and check this place out. I was quickly welcomed by the young girl in the front. l was interested in a few services they promote. I was then introduced to one of the Nurse Practitioner's in the office. Leslie was very informative, knowledgeable, sweet, and had an huge amount of patience with my 20 questions (Sorry). I felt very safe in this office as I noticed everyone wearing masks. Once I figure out my finances, I will go back. No need to shop around. This is the place to go.

The women are all very nice, the doctors are very informative. While the procedure is taking place, it is a very comfortable environment. Feels like home kind of

I’ve been going to this Idea Image for about 2 years. I always ask for Maria because she is the best. I have never had a bad reaction from any of the laser treatments because she knows what she’s doing and understands my sensitive skin. I would never make an appointment with anyone but her for this reason. She is professional and remembers you as a person so you don’t just feel like a customer. I recommend her and Ideal Image wholeheartedly.

The facility is always clean and impeccable. The receptionistS are always attentive and helpful. Rosy, the nurse practitioner, makes my experience quick and flawless. Ideal image Kendall is very fortunate to have such an exceptional employee that goes above and beyond for her clients.