Stephanie was very nice and did a quick assessment as well as my first session. I have been going to Ideal Image in Kendall for years. I have had laser on various parts of my body and every time I get the best service. I highly recommend Ideal at Kendall for anyone.

She was awesome! Friendly and explained everything in advance. Extremely professional

Stephanie was awesome very knowledgeable and quick. thanks girl!

Outstanding service and please make sure you give that employee a raise..she did a awesome job

Debbie my sales rep was amazing. Great nurses and front desk staff. Also stephanie was very thorough and I loved her patience!!

Great Customer Service 👌👍

Even with 10 sessions, my hair did not go away completely, there are still many pitches if thinner hair. Sometimes the sessions were too short even though they give you a scheduled time and the ARNPs do not do a great job of getting all the areas.

My nurse Stephanie was amazing. She was nice, quick and understanding when I needed a little break. Really a five star service.

First session was super fast and pain free with Rosy. Loved it!

Great

Me encanta.... María y Rossy las mejores. Amo mis resultados♡♡

Loved the technician. She was very friendly, knowledgeable and delicate.

If you think you can’t afford it. THINK AGAIN. ITS WORTH IT. ESPECIALLY IF YOU HAVE CYSTIC ACNE.

Always have the best experience at this Ideal Image with the provider Cynthia is always on prompt very patient and gets me in and out in no time. Would definitely recommend this location and Cynthia to any friend.

Great customer service, Cynthia made me feel very comfortable during my laser hair removal appointment. Would definitely recommend in the future, very professional!

The staff was really friendly and Rosy was amazing. I had fillers and Botox and did not feel a thing

Maria is incredible. In a treatment I found quite painful (what we do for beauty) she was able to talk me through it to get through it. Also, I've had a few touch ups on botox as I have a stubborn forehead and she was able to explain a tweak in process because the first service wasn't exactly what i was looking for. She is an asset to the Kendall team and I hope Ideal Image acknowledges it for us delicate flower type patients.

Leslie is super patient. The process hurts but she makes the process a lot better. I truly recommend her.

Great! People are friendly and it is fast. They are always on time.

This location is amazing! Awesome services and super pleasant staff! They’re my go-to.

Suzanne was excellent snd customer service person also great. Very knowledgeable and informative without being pushy. Very impressed with service and the professionalism you r associates exhibited. Thank you

It was fast and non painless thanks for being patience with me.. I’m very pleased with the service.

Calm and professional environment. Ideal Image follows proper safety protocol (esp. during pandemic) Excellent service. Excellent staff- Susej is a sweetheart. She’s on time to start on her work and quick. Her knowledge and training towards her profession and all offered procedures at Ideal Image is superb. I love this location.

I love it, very pro

Maria was very professional during my laser hair removal session. There was some pain being my first time but even after one session, I was satisfied with the results.

Great Job

Find the service to be good but prices not comparable with prices elsewhere, way too high and not affordable even with the supposed discounts offered.

It was great. Employees are very professional and informative.

Very professional, i felt very comfortable and they are fast! 😃

Very professional and knowledgeable staff! Made me feel very comfortable on services that were performed. Highly recommended!

Asked about additional services during recent visit, got consultations and was able to schedule treatment for the next day. Super kind and caring staff. Very professional!

I was scared since it was my first time doing anything like this, but Cindy was so kind and understanding. I am so glad I choose Ideal Image in Kendall for my procedures. Thank you.

I've been going here for over a year now. Everyone is always super friendly. It's always very clean. I've never had to wait.. Rosie does my lips! Love her and her work!! 💋

It was amazing

Absolute first class service! Professionalism is exceptional and I always feel like I’m getting the VIP treatment when I’m there. Appointments are always on time. The office ladies and friendly and extremely accommodating and the medical professionals always take the time to ensure that I’m comfortable during the procedure and follow up. Highly recommended.

Very nice, blessings, God Bless.

October 10, my 1st time at Ideal Image. My daughter has been recommending it for quite some time. I always hesitated but now I’m glad I decided to go for the Wrinkle Relaxer and the Dermal Filler. A very professional team and made me feel calm throughout the procedure.

Very pleasant, the nurse was very concern on make my appointment pleasant since they have burn me very bad on the Plantation office, and I had to drive an hour and 1/2 to make it to this appointment. she was been sure that she did not burn me. I was very happy. she didn't

Love coming here! The staff is always amazing! Leslie is the very best! I always schedule my appointments with her

Happy with my results! All the girls are great but Leslie is my girl!

Josie was amazing! She was SUPER helpful and made this entire process easy.

Amazing no pain during.. staff was so nice and welcoming

I had a great experience. Everyone was nice and attentive. Leslie was very nice and explained everything.

My consultant Amanda was amazing and very helpful. As soon as she signed me up for my full face laser treatment and cool sculpting she contacted the center and even made my appointments. So excited to see my results!

Leslie, the nurse who does my treatments is the reason why I continued going to Ideal image. At first when I was treated by other nurses, I wasn't getting the results nor the explanation of treatments a customer deserved to have. When Leslie started treating me, I started getting the results I wanted, felt confortable with treatments and she answered any question I had in a professional and courteous manner. Always with a smile in her face. Thank you Leslie! You rock!

Excellent

Stephanie was wonderful. She explained everything before she performed the procedures and made me feel completely comfortable. She's definitely happy where she works and it shows. I'm thrilled with my results and feel more confident and youthful. Love looking in the mirror now!!

Always friendly , on time, knowledgeable, and detailed. I love Suset/Susie from Kendall office

Excelente lo único por lo que no doy el 10 es porque ya estando en el lugar lo que me habían dicho que comprara no era suficiente y tuve que comprar más producto pero me sentí muy cómoda y los resultados me gustan

My daughter experience has been very good. Everyone in the office is always polite and attentive. They make sure to always ask my daughter how is she feeling, if she is seeing progress.

Rosy was amazing! I have had Botox before but this time it was amazing. I didn't fell they needle at all. She has magic hands. My face immediately changed. WOW! What a difference. Thank you!

Susy is exceptional! I started off with 2 treatment areas over a year ago and now I am almost completely fully hair free on my entire body. I absolutely without hesitation recommend Susy at Ideal Image in Kendall for all your laser and aesthetic needs! You will not be disappointed. Hands down great experience. ⭐️⭐️⭐️⭐️⭐️

All the ladies make you feel welcomed there. So sweet and polite. Love that they take their time with you & the time to explain any questions you have.

The service I had with Portia Hames was not nice at all she sent me a rude message. Well I was willing to sign up for me and my daughter but if the service on the phone is bad how is the service in person like wow

Had an amazing experience with Rosy, their nurse practitioner. She is always so sweet and so professional. I’ll never see anyone else!

Awesome!

Let me say first that the technicians here are fantastic. Very nice, very helpful, answer all my questions every time, just all around great. I went in for laser hair removal, which does not really work. At least not for me. I have fair skin and light brown hair. After all 9 treatments and several extra my hair is still not gone. It’s definitely thinner and softer and lighter, but after spending several grand I expected it to be totally gone. So I’m removing one start because of the sales person who I feel like was not as up front as they should have been with the results.

very pleasant the ARNP that administered treatment was very thorough

Everyone in office is polite, attentive and professional at all times. My daughter experience has been wonderful. Thank you ladies!!

It was fantastic!! Highly recommend!!!

Really nice, listen well, follow up is 👍

This was my first time at this location ,I normally go to midtown , and all I can say is, I will follow Stephanie wherever she goes! I got lip fillers and my smile lines filled yesterday, I woke up this morning with no bruising! And minimal swelling! I’m obsessed with the shape of my lips. She gave me the look I was looking for!! Thank you Stephanie!!!!

Great Experience Always! I have been going for years and I am always very happy with the level of service provided.

Stephanie took care of me today for fillers. She was comforting and did a beautiful job on me with the fillers. Have done a couple procedures here thus far overall a good experience. The only thing I did not complete was ultherapy was too painful for me however they did credit me for the procedure.

Excellent

My visits have always been pleasant. Very experienced, professional and understanding.

Fantastic service, was able to accommodate with me being pregnant and great discounts. Have already recommended to all of my friends and family.

The NP that does my treatments it’s very good at her job and very professional. They made a mistake booking me with someone else and they were able to accommodate and give me the person I like.

Very professional

I have been a patron for several months and i can say i am very happy with the service and the cleanliness of the office. I have seen both Rosie and Stephanie and they are very knowledgeable and honest in their evaluation, highly recommend.

It was terrible the whole office is incredibly disorganized, first they put all my information wrong during the whole process they kept using another name on my account and at the end said they will call me back to see what to do with the rest of my sections that I had bought and ended up just giving me a refund. I would never recommend this place and will certainly give negative reviews to whoever ask about this place

Always a great experience! Professional, quick, clean. The staff is extremely friendly and I always have a positive experience. I love it! Thanks for always making me feel comfortable!

Very quick and painless!

I was called within minutes of arrival. No waiting at all.

Very polite, attentive, and knowledgeable staff.

I spoke to Viviana and she was very nice and helpful in giving me the information I needed for laser. I’m so excited for my appointment and I got an amazing discount for my procedure!

I’ve been going to this location since 2014 and Leslie is the absolute best!! She always makes sure I’m taken care of, is wonderful to be around, and I couldn’t be happier with my results. 10/10 recommend

Amazing experience, nurses make you feel at home. So attentive and kind!!

Amazing experience! Cynthia was extremely professional and made me feel very comfortable. Very clean and sanitized environment so I felt very safe. Highly recommend!

Victoria was nice and explained everything very well

Love it.

Very friendly, safe and clean environment. Very good service with people that care about you. Thank you Ideal Image Kendall center

Staff is really nice and friendly. I've had a great experience, went for Laser Hair Removal in the facial area. No issues so far; good results!

I do not recommend this location. Laser was standard but I wish I would have researched more before deciding on this laser location. Much more pricey and limited treatment areas for the price. I received full brazilian laser for $2600. My real issue was that back in February I purchased a Hydrafacial package since I enjoyed them so much for $450.00. I scheduled my first appointment from that package and was only able to get my laser session done due to the COVID pandemic. Understandable however I was informed after MONTHS of waiting that they had fired my favorite facial specialist and that they were under new RUDE management ( SAID SPECIFICALLY BY STAFF) and that hydrafacials would no longer be provided at this location and that I could not get a refund of $450.00 but it could apply towards another service. After previous experiences with other services (lumpy JUVEDERM) which I was given a half off deal that later wasn't valid since they didn't want to dissolve it... I refused and requested my money back. I have contacted the corporate offices as we are now IN OCTOBER and I have not reached a resolution so my credit card company is stepping in after months of interest on top of it all and corporate is now reaching out to me trying to make it right since I've been a paying customer for them. I will NEVER use Ideal Image again after this money hungry experience. I really don't recommend this location

Rosy is the absolute best....I currently get both my Botox and laser services done with her. She's professional, sweet, and always takes her time! Thank you Rosy!

Let me start by saying Rosy is amazing she made sure I had a painless experience! Best laser removal process I’ve had! she gave me creams for after checked in on me and made sure I was good and happy with my service ❤️

This place is great. They are very professional. It is always running on schedule and it is very clean. Rosy is amazing. She explains everything that is happening and answers any questions I may have. I recommend Ideal Image Kendall.

This was my first experience ever getting laser and I was nervous but ROSY was excellent. She talked me through the whole thing and let me know exactly what I would be feeling and what to expect after. The staff was nice and everything was very clean. Rosy was great and you have to ask for her if your getting any treatments there, she makes you feel like a VIP. I’m looking forward to my treatments and I already see results.

I have been going to this location for several years now to do my Botox with Rosy the nurse practitioner. I have done my Botox with other people and there is no one better than Rosy. She is very nice, quick & professional. My results with Botox have never looked better. Ideal Image is lucky to have Rosy. The Kendall location is clean & the whole team is very nice at this location. I love it! It’s my Christmas present to myself!

Today I went in for my Botox treatment and I couldn’t be happier. The nurse practitioner Rosy was very professional and explained everything. I will continue to go back to do my Botox only with Rosy. I didn’t even feel the injections. I am very happy with my treatment and the front desk was vey helpful. Great location! Thank you

I've been coming to ideal image since 2013 for hair removal. The Kendall location is one of the best ones because of the staff. I only treat with Leslie. She is very professional and knowledgeable. I think it's amazing that she does all these medical mission and ideal image supports her in this throughout the years.

The location is very clean, very amicable environment and Leslie does amazing work. Always have come here and will again.

My experience at this place has been the BEST!! If you are looking for non-invasive treatment, this is the place to go. All staff make you feel so welcome and everyone is so professional. My go to Girl is MARIA. She is AMAZING. She has a lot of experience and always answer all my questions. I have a sensitive skin and was terrified of laser until I found her. She makes the whole experience like a spa day and is always so careful. I highly recommend her. Best place to go!

I’ve been coming here since 2013 only seeing by Leslie and very happy with the service her and her team has given me, specially now with the Covid situation. I feel very safe when coming in and the steps they take.

The team was very nice and professional

A few days ago I had a problem with laser hair removal on my legs, the nurse has burned me and now I have scars. I sent emails to update them and help me with my legs. No one answered me further on the subject, not Leslie Abascal (nurse), not Jessica De Sosa, not Marisa Piotrowski. Very unprofessional, since in the comments of the criticisms on Google they say that they are 24 hours to help and assist you. Why do they lie to people and why don't they help when they made a mistake? They only think about the money they can get from you and they have no human quality, less empathy, since my concern is too great and they disappear. I want to clarify that not only do they blame you for something they did wrong but then they do not help you in the healing process (if the marks go away). They work with people and have no empathy. Hace unos días tuve un problema con la depilación láser en las piernas, la enfermera me ha quemado y ahora tengo cicatrices. Envié correos electrónicos para actualizarlos y ayudarme con mis piernas. Nadie me respondió más sobre el tema, ni Leslie Abascal (enfermera), ni Jessica De Sosa, ni Marisa Piotrowski. Muy poco profesional, ya que, en los comentarios de las críticas en Google dicen que están 24 horas para ayudarte y asistirte. ¿Por qué le mienten a la gente y por qué no ayudan cuando cometieron un error? Sólo piensan en el dinero que pueden sacar de ti y no tienen calidad humana, menos empatía. Mi preocupación es demasiado grande y todos desaparecen. Quiero aclarar que no sólo te culpan por algo que hicieron mal sino que tampoco te ayudan en el proceso de cicatrización (si es que las marcas desaparecen). Trabajan con personas y no tienen empatía.

All the staff have been very kind and friendly. The office is very clean i cannot go on if i have not put on hand sanitizer and that is important with the pandemic

Great experience! The nurse practitioner Cynthia was amazing made me feel very comfortable and was patient and gentle with the laser. Definitely recommend. 11/10 experience all thanks for Cynthia !

I had laser hair removal and the nurse burned my legs. I came out of Ideal Image with my legs burning and covered in red scars that are now brown. The only thing they said is that I signed a contract that this can happen and it is not like that, I wrote that I have sensitive skin and they never read that. They were not careful to put the laser less strong. They also said it could be from sunburn and it wasn't. They also do not know how to apologize and accept their mistake. I left the place with burned and scarred legs. Who knows when these scars on my legs will disappear. I have paid a lot of money. Be very careful with laser hair removal. I will post this comment every day, because they delete it. Me sometí a depilación láser y la enfermera me quemó las piernas. Salí de Ideal Image con las piernas ardiendo y cubiertas de cicatrices rojas que ahora son marrones. Lo único que dijeron es que firmé un contrato que esto puede pasar y no es así, escribí que tengo la piel sensible y eso nunca lo leyeron. No tuvieron cuidado de poner el láser menos fuerte. También dijeron que podría ser por quemaduras solares y no lo fue. Tampoco saben cómo disculparse y aceptar su error. Salí del lugar con las piernas quemadas y con cicatrices. Quién sabe cuándo desaparecerán estas cicatrices en mis piernas. He pagado mucho dinero. Tengan mucho cuidado con la depilación láser. Publicaré este comentario todos los días, porque lo borran.

Laser hair removal has burned the skin of several people. It can be read in current and old reviews. Be very careful, because the scars don't go away and they never take over. La depilación láser ha quemado la piel de varias personas. Se puede leer en reseñas actuales y antiguas. Tengan mucho cuidado, porque las cicatrices no desaparecen y nunca se hacen cargo.