Always a pleasant experience in the office. This time my treatment was done by Sandy who we very through and nice.

Sandra was amazing! I highly recommend! Thank you so much. All of the employees at this location are very friendly and professional.

I am so happy with Ideal Image. The staff has always been super friendly and accommodating. And today, Sandy, worked me into her schedule when she didn’t have to. She went over and above to make sure I left happy and at the time was used well. So thankful for Ideal Image and especially for Ms. Sandy.

Posting under my husband account, Sandra D. Danielle did a great job with my laser services. She was fast, freindly and efficent.

Sandra is absolutely amazing 🤩

Posting under my husbands account- Shannon is the bomb! If visiting ideal image Ocala for hair removal, she is the best! -Alexis K

Sandy and the office staff were so great! Always welcoming me with a smile and making sure I am confident during any procedure. Great communication, great service and quality care. Would definitely recommend this for any of the services that they offer

My friend went there for her cool sculpting on her double chin , they charged her $1125 for 45 mints session , but they did only 30 minute session. And there is no result seen , it’s was a waste of money ‘also she is trying to get her money Back or atleast get her satisfied but they denied. I won’t recommend this place to anyone

I paid in July for Ultherapy for an October schedule. It was moved to September 9 and they asked for my medical history the day before the procedure. That’s when they tell me I am not a candidate. After 2 months of waiting and only to tell me the day of my procedure I am not a candidate . 🤦🏽‍♀️

Sandra was amazing! She made me feel comfortable and was patient in the painful areas. She made me feel as though she valued my time and the money I have spent for the services.

Sandra D was amazing, I highly recommend her to anyone. She’s very thorough and will make sure you get your money’s worth!

I had Sandra D. do laser hair removal on me for my last treatment and she was PHENOMENAL. I wish I had her for all of my treatments prior. She was very careful to make sure she got all of the hairs with the laser. She also checked on me throughout the procedure to make sure I was comfortable and didn’t need any breaks. Although I have had an overall pleasant experience with all of the staff at ideal image, Sandra had been the best person to do my treatments thus far.

Sandra was great! She went above and beyond to make sure I was comfortable and happy!

Sandra was amazing would recommend her to everyone

Sandra D. Was amazing I rate her 5 stars. However, the previous providers did not provide as much quality care as she did hence I rated the establishment 4 stars. The front desk staff is always courteous and welcoming.

I was in for a package appt and touch up and I Absolutely Adore Ms Parkinson!! I request her every time!

Sandra D was very professional & an absolute sweetheart. She is definitely an asset to Ideal Image!

My experience with Sandra D was great! She was very personable and made my first visit a great experience. She explained each step and gave detailed explanation throughout the service and made me feel very comfortable. I am very pleased with my service and I cannot wait for my next visit. Thank you Ideal Image & Sandra for a great experience!

I love Sandra D. She's my favorite. She's very nice and patient with me. The pain hurts bad but not once did she rush me.

Staff is extremely friendly and courteous!

I’ve been coming here for years, and every provider I have is amazing, including the one I had today, Ms. Sandra B!

Not what I was expecting. Can't get the areas I really wanted to get done and have to settle for other areas. The staff was very nice but wish I would of known how long it was going to take and how painful it would be. They get you signed up before you go into the office so you can't get out of it. Even though it wasn't what I signed up for. Don't waste you time or money.

Amanda was 👌 awesome

They did a great job overall! Fast, professional and a very welcoming staff. Shannon is amazing!

I was greeted as soon as I walked in and asked my name. I did not have to wait in the waiting room at all. The employees were friendly.

Great office, efficient, can’t wait to see results !

This is the best spa I have ever been to! Frances my tech is the best. Shelley and Shaylyn at the front desk are so welcoming. I definitely will be back!

After a year and a half of sessions, I have finally finished my time at ideal image. Everyone was so professional. Even though being lasered isn’t the best feeling, every session I had, the staff made me feel extremely comfortable. I will definitely continue to recommend ideal image of ocala to everyone.

Great job explaining everything..

I have had laser hair removal treatment before but my experience at Ideal Image was so much better for so many reasons. I am truly glad I chose your establishment for this procedure.

Tammy Wyatt has been above and beyond fast, efficient and friendly in describing and helping me sign up for the coolsculpt promotion, twice. However, I have no idea why the Ocala office canceled all my appointments and refunded the Ally financing we worked without my knowledge. That left me to ask Tammy for help in getting the paperwork done all over which she did so quickly and with such thoughtful efficiency and politeness. I will want to see if Ideal image New Tampa can follow through with Tammy’s type of positive customer service through the product delivery stage before I would recommend Ideal Image to anyone. Tammy alone has saved my business.

Lovely ladies, friendly, professional

Wonderful Experience! Shelly is Priceless! Staff very Professional and excellent service! I will be back ! Thanks girls.

I’m sorry to say that I did not have a very good experience at the Ideal Image here in Ocala. Everything went well initially. I had a phone interview and received all the information about the treatment I wanted to have. This was end of April and I couldn’t get an appointment until end of June. I was set up with two appointments, one on a Friday and another one the next day on Saturday. The treatment I was having needed to be split into two appointments. The week before the appointments someone called to confirm and also informed me that my second appointment on Saturday would need to be rescheduled due to a provider quitting. I was a little upset about this because I had waited two months for an appointment and was looking forward to having the procedure completed this week. But it was rescheduled for two weeks later. I had the first appointment and all went well. Everyone was very kind and professional and I was pleased. Two weeks later I showed up on time for my second half of the procedure. When I arrived they told me my appointment had been cancelled because I hadn’t confirmed it! According to the girl at the front desk I should have received a text or an email or something (she didn’t know which or when)and since I didn’t respond my appointment was cancelled. I was furious. I never received a text or an email and didn’t even know I was supposed to be receiving one to confirm my appointment. The first time, someone called me to confirm my appointment. If this is the procedure, the patients should be informed so that they can be watching for an email or a text. If I would have known I had to confirm my appointment I would have called ahead of time and let them know I was coming for my appointment. I have never heard of anything so ridiculous. Your appointment is just canceled with out anybody even telling you. I made a big fuss about this and the receptionist went back and talk to the provider and she said they would try to fit me in. Well I was rushed through and felt like a second-class citizen. This is not what you expect from a professional place where you have paid a lot of money for a procedure. To me this is unacceptable. If I decide to have this procedure again in the future or any others of the sort I will most likely choose a different facility.

I’ve been very please so far with my experience at ideal image. I was a little worried at first going somewhere with such a corporate name but I’ve never had a bad experience in all the weeks I’ve been coming. I’m having several areas laser hair removed with my nurse Frances, she has made me feel very comfortable with everything. She answers all of my questions and concerns with no issues. I communicate a lot so I’m very thankful that she never makes me feel like a burden. Shelley and everyone else in the reception area are super accommodating to my needs. This office really looks out for its clients.

This is the best medspa in all of Florida. my provider Frances is amazing and made me feel so comfortable! Shelley is so welcoming, she made me feel like a vip member. I love this place!

I love this place. Everyone is so sweet. LOVE ANNA BANNANA and Veronica

Today Anna treated my chin as always very professional. Thanks to Shelley and Shay who work at the desk! Highly recommend this place.

My experience was wonderful.

Had a great experience! Definitely recommend them to everyone.

I had a great experience with my provider Ana and Veronica at the front! they were the best!

Always very professional.

The people are fantastic, the place is very clean ,however it has not been long enough for me to really see that there’s been too much of a difference for the amount of money it cost, so we will have to wait and see.

Desiree did a great job explaining everything.

Shelley greeted me with a warm welcome that made me feel at ease. Frances was adaptive to my requests, explained everything and kept me informed during my procedure.

Anna did an amazing job with me. She was gentle and kept me distracted the whole time!

Been going there for 14 years now. I keep going back because of the quality of care. Great customer service. Alway very efficient and polite.

Veronica and Melissa were wonderful and professional! Thank you!

Ana is the best! I recommend everyone to see her at Ideal Image in Ocala 🙂

Ana is amazing and very professional. She is very patient and does a great job.

Danielle is the kindest and friendly employee. She always makes me feel so welcome. She's very professional and puts you at ease with any questions. I always look forward to seeing her. I only like to schedule with her. She's very good at her job.

Thanks Veronica up front for the great service

Everyone is so friendly in office! They are so super helpful and they take care of everyone! I've gone in repeatedly, they work well with my schedule and individual needs!

I have had the best experience with ideal image in Ocala, fl. They have always been super professional.

Everyone was very nice and helpful.

It was great, friendly, and very quick.

Had a filler appointment today and it was so worth it! Results are incredible and Danielle did a great job!

Wonderful staff! So lovely to deal with

Great place! Always courteous, friendly and professional!

DO NOT USE THIS FRAUDULENT COMPANY: WOW!!! THIEVES ARE CAUGHT RED-HANDED. I was referred by a client to try Cool sculpting. I was evaluated by an ARNP in the office on March 2021 for CoolSculpting for the Submental area. I was sold 2 cycles of treatment with a 90-minute session on each side. My husband is a physician but we never told them and he was with me in each appointment. I showed up on my May 18th, 2021 appointment at 1:20 pm. First, the front desk lady denied that I have an appointment and then after wasting 10 minutes, I was told that my provider is already gone and I cannot have the treatment. Since I was upset, I was given the next day May 19th, a 9:00 am appointment. I went there with my husband the next day. We paid $ 1125.00 Full price first and waited for ARNP. They did not know who evaluated me for the procedure. There was nothing documented in my chart. Finally, I was able to see another ARNP as a provider. I asked about the treatment cycles and I was told again that I need two cycles. We enquired if we can get these cycles on different days. The ARNP said it will be 90-minute for one side (180 minutes on both sides) and to get together and it will be easier to be done in one day. Without any knowledge or smell of any SCAM, we agreed to trust medical professionals. Interestingly my treatment session lasts only 45-minute on each side. I was surprised. We talk to the front desk lady who kept lying that she never said anything about a 90-minute session. There was another ARNP standing and she took over the conversation and showed me a paper that we bought cool mini that was a 45-minute session. My medical provider never came out to talk to us. My contract does not mention anything about the cool mini. The contract said about 2 cycles. The ARNP was sharing that we got a good deal as we paid for 2 cycles instead of 2.4 cycles and got 2.4 cycles of treatment. LIE, LIE, AND MORE LIES. No one ever mentioned us about 2.4 cycles before that day. We argued about their fraudulent practice and that they are not telling the truth at the time of consultation. The site supervisor was contacted, my husband explained to him and as soon as he realized that my husband is a physician, he said we do not want to do any business with you and we should leave the premises and that he will open a guest case for a partial refund. He also promised that there will be an email he is sending in 10 minutes. I am home now and it is over an hour now. No email yet. WOW!!! WE CAUGHT THE THIEF RED-HANDED. Reading other posts and comments, it seems they are vultures and praying on people's money by hiding behind this business jargon and blaming on the medical decision-making process. I will be posting this every other day now to shame them and their unethical and fraudulent practice. I hope people read my comments and will not use their services. They are Scammers in disguise of a health professional.

So far I have had two services done at Ideal Image. Both providers (Amanda and Frances) were very kind and informative about the process. They answered all questions and made me feel very comfortable!

The PA Frances went above and beyond for me. She made me feel so comfortable. Shelley at the front desk was so polite and respectful of my questions. I recommend this place to everyone

Frances, the technician, was very personable, knowledgable and was able to help with issues that arose surrounding my session. The whole staff did a great job. Happy with my visit.

I highly recommend Ideal Image. They are very professional and knowledgeable. I spoke with Jennifer Mansoori who was extremely helpful with setting up my membership and booking my appointments. She went out of her way to help me with paperwork and making calls. She did all the work while I relaxed. She truly was patient and informative and I appreciate her help. We could use more people like Jennifer when it comes to customer service. Great talking to you!

Today i went for my first facial hair removal and ana did a wonderful job super comforting, relaxing and knowledgeable I definitely recommend everyone to come here really nice and positive environment!

Going in it was clean & had sanitizing stations, the front desk attendant Shelley was sweet and kind, very accommodating. My provider Ana was awesome. She was informative, made you feel comfortable & at ease and funny as she was sweet. I'm glad I chose this company and see results. Thank you!

Everyone is extremely professional and pleasant.

All incredibly sweet ladies very professional talk to me through everything would definitely recommend others ⭐️⭐️⭐️⭐️⭐️

I was trying to schedule a procedure. I paid in full and the scheduling coordinator said she would call me back to verify dates and without my consent she book dates that were never ran by me and confirmed.

My laser tech, Danielle was very sweet and communicated with me everything I needed to know as I’m finishing my laser contract. She was also very thoughtful!!!

I had a great experience at the Ocala Ideal Image today. All the girls that work there are friendly, personable and very helpful with all my questions. My tech Amanda was wonderful and made me feel very comfortable.

Awesome place , awesome people , amazing service 😊

I was very comfortable on the zoom call. She was super energetic and informative.

Good treatment nice and clean place awesome personality very happy with your work thank you so much!

Good experience

Ana was great when i received treatment. I voiced my concerns and she was professional, understood where I was coming from and offered a solution right away. The staff is alway friendly and welcoming with positive attitude. I’m glad I choose this facility.

Frances was great!

Anna is great!

Amanda is exceptional. Very professional and thorough. Highly recommend

Excellent staff. Very satisfied with my treatments!

I have been getting laser treatments here for just over a year, and every single person I have interacted with has been very helpful and super supportive. Every provider, especially Amanda, has made me feel comfortable and at ease during a sometimes very painful procedure. Her professionalism, caring nature, and positive attitude is a godsend. Thank you Amanda, and all the staff for helping me to regain my confidence. I am forever greatful.

Danielle was my provider and she is absolutely amazing. She was very professional and paid attention to detail. I will be going to her from now on for the rest of my hair removal treatments.

Very professional, clean,relaxing and inviting

Excellent experience, I would highly recommend this location. Lanah at the front desk was friendly and welcoming and the service provided by Ana was professional and painless. A+

well trained, professional and informative

Employees are wonderful and very attentive.

I love Frances!!! Today she did my lip filler and it was honestly the best experience. She is SO skilled best of the best!!! If anyone is deterred to get filler because of the pain do not let it scare you it is 100% worth it especially when you have the right medical provider! My experience here was overall wonderful. I loved everything 🙂

The staff and service is great at Ideal Image of Ocala. Ana was helpful and kind and Shelley and Lanah are always bright and chipper when they welcome you. They are always accommodating, oh, and don’t let me forget, the hair loss is unreal! Thanks for all you do!

The staff was super friendly and very informative. They answered all my questions and made me feel so comfortable talking to them.

Great service..Everyone is very friendly. Can't wait for my next visit. Amanda did my lazer har removal. She is great and very professional.

Daniedlle was excellent and the results are fabulous.

I don't normally write reviews, but, this was a rather uncomfortable experience that was made much more comfortable by your staff. Danielle conducted my procedure, she was very helpful and answered the millions of questions I ended up having with sincerity and a smile. She also made the procedure effortless, I was on my way in no time. I can't wait to see my results over time! The front desk woman (Lanah I believe) was extremely friendly and I appreciated her charming attitude as well. For them I gave the 5 stars. Something that I will be calling the 1800 number about was the zoom consultation I had prior to the appointment. The consultant assured me I could have a specific area worked on. After I confirmed that over our zoom call, I went ahead and purchased the rather expensive procedure based solely on her assurance. When I got to my appointment Danielle said she couldn't work on the area I really wanted for safety reasons:( I was bummed. But, only thanks to her did I end up leaving still feeling good. Thanks Danielle!

Anna was so sweet and made me feel very comfortable. Looking forward to my future treatments. I have already recommended Ideal Image to my daughter.

I had such a great experience at Ideal Image! Danielle provided a great treatment and took the time to go over everything. Everyone from the moment I walked in were friendly and helpful!

My appointment today with Ana was amazing, she was very welcoming, nice, and efficient with my laser hair removal treatment. The girls at the front desk, Lanah and Veronica were also extremely nice, patient, and helpful in helping me register to become a lifetime member at Ideal Image of Ocala today.

Coming to Ideal Image in Ocala has been such a great experience! The staff have always been so great and supportive and make me feel less self-conscious about my excess facial hair as a result of having PCOS. Ana is very down-to-earth and makes the process more comfortable and enjoyable. She listens and shows concern and gives great advice and feedback. The front desk rep, Lanah has been super helpful in providing information and always has such a great personality and attitude. These ladies are truly the best and they make this whole experience even more amazing. Stay awesome, ladies! Thank you so much!

Anna is amazing. Very professional and super sweet.

Fast and super nice service the wife was in and out and was very happy with her visit.

I had a great experience!

Excelente! Me encanto su forma de explicarme todo el proceso y la forma en la que me ayudo a conseguir un mejor precio