well trained, professional and informative

I’ve been very please so far with my experience at ideal image. I’m having several areas laser hair removed and Frances has made me feel very comfortable with everything. She answers all of my questions and concerns with no issues. Veronica at the front desk is very sweet and efficient, I can’t wait to see these ladies again at my next sessions.

Employees are wonderful and very attentive.

I love Frances!!! Today she did my lip filler and it was honestly the best experience. She is SO skilled best of the best!!! If anyone is deterred to get filler because of the pain do not let it scare you it is 100% worth it especially when you have the right medical provider! My experience here was overall wonderful. I loved everything 🙂

The staff and service is great at Ideal Image of Ocala. Ana was helpful and kind and Shelley and Lanah are always bright and chipper when they welcome you. They are always accommodating, oh, and don’t let me forget, the hair loss is unreal! Thanks for all you do!

The staff was super friendly and very informative. They answered all my questions and made me feel so comfortable talking to them.

Great service..Everyone is very friendly. Can't wait for my next visit. Amanda did my lazer har removal. She is great and very professional.

Daniedlle was excellent and the results are fabulous.

I don't normally write reviews, but, this was a rather uncomfortable experience that was made much more comfortable by your staff. Danielle conducted my procedure, she was very helpful and answered the millions of questions I ended up having with sincerity and a smile. She also made the procedure effortless, I was on my way in no time. I can't wait to see my results over time! The front desk woman (Lanah I believe) was extremely friendly and I appreciated her charming attitude as well. For them I gave the 5 stars. Something that I will be calling the 1800 number about was the zoom consultation I had prior to the appointment. The consultant assured me I could have a specific area worked on. After I confirmed that over our zoom call, I went ahead and purchased the rather expensive procedure based solely on her assurance. When I got to my appointment Danielle said she couldn't work on the area I really wanted for safety reasons:( I was bummed. But, only thanks to her did I end up leaving still feeling good. Thanks Danielle!

Anna was so sweet and made me feel very comfortable. Looking forward to my future treatments. I have already recommended Ideal Image to my daughter.

I had such a great experience at Ideal Image! Danielle provided a great treatment and took the time to go over everything. Everyone from the moment I walked in were friendly and helpful!

My appointment today with Ana was amazing, she was very welcoming, nice, and efficient with my laser hair removal treatment. The girls at the front desk, Lanah and Veronica were also extremely nice, patient, and helpful in helping me register to become a lifetime member at Ideal Image of Ocala today.

Coming to Ideal Image in Ocala has been such a great experience! The staff have always been so great and supportive and make me feel less self-conscious about my excess facial hair as a result of having PCOS. Ana is very down-to-earth and makes the process more comfortable and enjoyable. She listens and shows concern and gives great advice and feedback. The front desk rep, Lanah has been super helpful in providing information and always has such a great personality and attitude. These ladies are truly the best and they make this whole experience even more amazing. Stay awesome, ladies! Thank you so much!

Anna is amazing. Very professional and super sweet.

Fast and super nice service the wife was in and out and was very happy with her visit.

I had a great experience!

Excelente! Me encanto su forma de explicarme todo el proceso y la forma en la que me ayudo a conseguir un mejor precio

I had my lips done by APRN Danielle and Amanda. I love them! PA Frances came in and made me feel relaxed when I started to get nervous. Lanah and Veronica up front were so welcoming. They treated me like family! I recommend this place to everyone!

NA

The nurse was very professional and made sure I was comfortable and talked me through the whole experience and educated me in laser hair removal.

Very professional

Wonderful and wonderful staff. Happy with everything! Great office .

Would reccomend 100%...The staff are always super friendly, polite and welcoming. Anna and Lanan are both amazing! I am extremely pleased with the service Ideal Image has provided.

Always so friendly! Great experience and always fast service. I had the pleasure of meeting Veronica the front desk and Frances the provider and both were very professional and provided exceptional service. I look forward to my next appointments. 😊

Wonderful staff, and Frances is amazing!!

Love Veronica up front!!!!! Best customer service!

Got my lips and Botox done by Danielle and Amanda. Phenomenal. Front desk Shelley and Veronica are always so friendly. Frances and Ana do my laser, the ENTIRE STAFF FIVE STARS ALL AROUND ♥️

They made a very uncomfortable situation extremely comfortable! I 100% recommend the Ocala office. Shelley and Lanah at the front make you feel like you are apart of their family and my PA, Frances, She has given me the gift of confidence that I have not had in years. Thank you Ideal Image Ocala!

Every time I go in Shelley always makes me feel welcomed. Such a professional in her field. Can't wait to go again soon.

Excellent customer service!!!!

Always clean, friendly & accommodating in the Ocala office ! I am in the touch up stage at this point so this was my first time having Amanda as my provider- she was amazing!

This location has provided fast and professional care to me every time I call, they called or I visited. Lanah (sorry if I misspelled), and Kathy both have great front desk and phone call etiquette which is hard to find anywhere. Servicing me was a nurse practioner, Amanda. I felt safe and valued as a customer. I would recommend this place to others.

They are always so nice here!!!

My treatment today was provided by Amanda. She was great! She made me feel comfortable and at ease. Shelley at the front desk is friendly and accommodating. Appreciate the great service!

This is the second Time Danielle has helped me and she is Beyond Amazing!! She explains everything before and as she is doing the procedure. Thank you so much for the great Treatment. And Both Girls at the Front desk are always so helpful greet you by name as if they have known you for a lifetime. Always a wonderful Experience!!

This location has the best staff they always make me feel comfortable and do an amazing job. I’ve done laser hair removal on my legs and bikini and I have no complaints at all. Totally worth the investment. Shoutout to Anna the nurse practitioner who did many of my treatments and all of the front desk staff 💜

The staff at Ideal Image are both friendly and professional. I felt comfortable and cared for by my service provider, Amanda....and the gals at the front desk are always warm and welcoming!

It was my first time and Amanda was amazing. I actually felt fine and not as much pain as I thought it would be. She was so nice, actually I loved everything about it.

The staff is beautiful inside and out and they make me feel so comfortable

I love Amanda & Shelly at the Ocala Center.

Stephanie and Danielle were so great! Made me feel so comfortable!

Danielle was fabulous and very professional. Highly recommend ideal image. It’s the best !!

Stephanie, Danielle, and Robin were all awesome and very helpful. Comfortable and professional atmosphere. Highly recommend!

Had my first session of Coolsculpting and loved it!! Very professional, clean, and the staff is super friendly!

The staff always provides a warm welcome and the environment is clean. They provided exceptional customer service and I am very happy with the results.

Ideal Image in Ocala has an amazingly friendly staff, and they have equally fantastic service! Ana (my provider today) was absitively, posolutely, splendiferous! 😀 She was extremely thorough and a great listener. It’s clear that the people who work here love what they do. In addition, the results from the treatments are always awesome! They’ve truly helped me achieve my Ideal Image! 😎

Amanda was great! Loved my experience at ideal image.

Frances is amazing and the girls at the front are so nice! I love ideal image Ocala

The staff was friendly and informative.

Today was my first appointment for CoolSculpting. I was a little apprehensive when I arrived, but the staff made me feel very comfortable and explained the procedure completely. The appointment was exactly how they described it and continued to ask if I had questions or concerns. I am looking forward to additional appointments and can't wait to see the results. Thank you Ideal Image/Ocala, FL!

I had UltraTherapy on my face and neck with Amanda, she was so kind, informative and professional. Everyone in the office was so nice. Can’t wait for my next adventure with Ideal Image Ocala.

Amanda is professional and provides excellent customer service!

I been doing my lips for 4 years now and, this is the experience I ever had. Amanda has angel touch. Didn't hurts, just a little pinch at the beginning, and looks amazing 👌 😍 highly recommend Ideal Image and Amanda.

Ana was amazing administering my BBL treatment. Shelley and Lana are always so helpful and supportive. The entire staff is amazing! Thank you girls for your extra hours of service!!! God Bless you all!!!

Super clean and extremely kind and attentive employees! Love my treatments there! Connie and Lanah are awesome!

I was able to come in for a consultation and first treatment before noon on the same day, with reasonable prices we were able to schedule out my treatment and make everything clear. Edit: hey its 10 months later, i was having concerns over its effectiveness in particularly thick areas of my beard, and they were able to go over it in extra fine detail. Without me even asking for anything. Changing from 4-5 stars for the extra care.

I am still waiting for a refund. I payed over 2,000 The Voluma treatment could not be applied because I had had threads applied before, only the Juvenile was used. They gave me an appointment to return to the office for more and when I called the Gainesville office to confirm.my appointment..they said they could not find my appointment. A complete disaster I am still waiting for my money or someone to call me to explain how can this be resolved.

Ideal image is an amazing place! I've been coming here over a year and you cant ask for better customer service. I've dealt with different Nurses but by far Connie is the best!!!! She was son nice and thorough. She is nice and understanding! I will request her from this day on ♥️

I truly enjoy treatments with Ana! Not only is she respectful, friendly, and professional, with my already hectic schedule, I appreciate her ability to get me in and out quickly. No matter the energy you come in with, Shelley is so upbeat she makes you feel ready! I always leave with a big smile and laugh! This teams delivers an amazing customer experience!

It was an awesome meeting! Great staff! A lot of finance options

Amanda was great, very nice and cared if I was comfortable. The front desk team, Kathy and Shelly were very nice and friendly. I'd recommend this office to anyone.

Ana. Is a Wonderful, friendly and polite staff. Explain everything through the procedure. Very professional in her work.

Ana was very attentive and efficient.

They took very good care of me and made me feel very comfortable I can’t wait to go again and do more work

❤❤❤

They are amazing at everything they do. From Shelly greeting you in the front to Ana making you more beautiful!!!

Ana was absolutely amazing. My second session and I am very pleased with the outcome. Shelly at the front desk is really nice as well. Always polite when she answers the phone and very flexible with your schedule. I highly recommend this place to everyone.

Love Ideal Image in Ocala! The staff is always friendly and go above and beyond! Shelley is the absolute sweetest! I drive farther to go to this location than the one closer to me because of the employees and great customer service❤️

I love this location. Shelley is Awesome and is very knowledgeable about the many services they provide. Absolutely recommend Ideal Image in Ocala.

Anna ARNP, was excellent in both professionalism and expertise. She understood my “less is more” approach desire for outcome. Highly recommend.

If I could give them more stars...I would. Ana, Shelley and Johna are truly delightful. Their recommendations were spot on. Looking forward to my next visit!

The front desk was nice and friendly, took my temp as soon as I entered, which made me feel safe. All of the staff members wore masks and there was hand sanitizer available. Ana did a great job on my lip injections today! She took the time to explain the process and was mindful of my comfort level throughout the entire procedure. She reviewed the after care and answered all of my questions.

I got an amazing deal on a 5 area package! Thank you to Michelle for patiently working my deal! I was not sure what to expect after everything was set up. I will say I didnt get a call to schedule my first appointment, but luckily, I was able to contact the Ocala location directly. It has been amazing so far. I have only had 2 sessions but Shelley was amazing from the moment she answered the phone! She greets me by name when I walk in the door and remembers how difficult my life schedule is. That means ALOT! Thank you Shelley! I have worked with Ana and Amanda. They are both knowledgeable and kind. They make sure I am comfortable and well informed of what to expect. I truly appreciate the ladies and look forward to my next appointment! Thank you ladies for helping me feel beautiful!!

Always professional and clean. Frances and Shelley are fantastic and made sure to give the best customer service and treatment experience!

Frances is the best! Everyone there is super nice and professional! I have gotten great results from my treatments!

Ana and Shelby are very professional and create a pleasant experience for the visits.

Always a very pleasant staff. Special thanks to Francis and Shelley at the location I have treatment.

I have worked with Ana and Connie - they are both amazing! They make you feel very comfortable. I am extremely pleased with the services I have received. Ideal Image, its employees and the results I have received have exceeded my expectations.

Always an amazing experience every time I go for my laser hair removal treatment! Thank you for being the very best!

Ana was very friendly and helpful. Made me feel very comfortable. Would recommend 100%

Everyone there is vary kind and each experience is a nice one.

My appointment was with Amanda and I found her to be very pleasant and knowledgeable. I am very happy with my results and would highly recommend her and your business.

I had wonderful experience. I would recommend cool sculpting to all my family and friends ❤ 💜 😊

Ana was very professional and made me feel at ease. The whole process was very easy and they even checked in the next day. I would recommend 100%.

I love the Ocala office. The staff is super friendly and efficient. So understanding and just all around great people. Put me at ease every time I walk through the door.

From start to finish everything was amazing. Everyone was very helpful with any questions I had and everyone is so professional!

🛑 🚨🛑 After living me with a STROKE FACE with a Botox treatment they called me to see me in the office. They said they can fix it wid one more unit of Botox but try to convince me to buy $200 dollars more in units after $500💀☠ I was so confused left the ofice crying and they treated me like a treat to his business. Here I am with an univen face waiting the time to pass by. 😭😢😥😰😨

I would like to thank Krystina for all of her help with setting me up with Ideal Image. Even though she was having computer issues that will not stop me from giving her a awesome customer service review. Keep up the good work girl.

Clean, welcoming, professional

🚨DANGEROUS PLACE🚨Please stay away from this place!!!! My face is un even for the Botox treatment I did on 30 of jun😭😭😭🤯🤢🥵 They didn't have appointments available on the next week after to fix it, I called multiple times to make a new appointment they finally answer to apologize the have not been in the office and tell me they CAN'T DO ANYTHING and I just have to wait till it fades away 😭😭😭😭😭😭 Months with an uneven face thanks to this place🥵🤯😭😱😡🤬.

Quick access to information necessary to starting the process

Anna the NP is awesome! Friendly and professional service.

I recently paid for a service after having a virtual consultation, cool sculpting. It turns out I wasn’t a candidate for the treatment. I have been calling constantly for over a month to try to get a refund and yesterday I got a call for the first time but still no refund. After an abrupt regional manager blamed the previous Regional Manager and still didn’t have any resolution! This is terrible customer service!!!

QUICK AND EFFICIENT, LASER HAIR REMOVAL HAS BEEN LIFE CHANGING FOR ME, AND IDEAL IMAGE OF OCALA IS A GREAT PLACE.

Amanda was very caring and informative. I felt at ease at my very first appointment.

I talked to 3 different people and as far as I can tell its a canned sales pitch. Not very concerned about the customer.

Fast and cautious and pleas

I was in for a new package for upper lip. Anna my nurse was outstanding!

I really truly wish I could say I could like this buisness! First it started with asking about if they had a program like a care credit card due to that most places that are med spas take this credit card as a form of payment. As I was instructed it was for $450 in which my service was ended up getting a bill that was $1000 in which nobody could explain why even though Emily who is super awesome had told the people $450 my bill was due before I even would think about receiving my service! I called Their financing Company in which I disputed the loan not credit card ... I was floored at how people pointed their fingers and said oh I specifically tell people this the right way when that wasn’t explain to me at all I was looking for a credit card not a loan and not a loan for $1000... Now weeks followed I get to my appointment after I was told that I would lose points if pretty much if I didn’t go so I ended up going yesterday I get there it takes about 25 minutes for them to figure out what’s going on with my case and which paperwork they need to be printed I got there right before 10 didn’t get into the room with the provider till almost 1030 then to be told that because I have allergies like allergic to nuts and allergic to other things that I wasn’t able to get the service done which was lip fillers!! In all my life I’ve never ever been told I couldn’t get lip fillers because of that! And mine blown that I waited months for this appointment to be told I can’t get it because I’m allergic to certain things maybe you guys should get your stuff together and send out information on that stuff before hand before telling somebody they can get a service they’re paying a lot of money for I don’t ever ever write bad reviews but I am mind blown

I always have an amazing experience and feel super comfortable.