Ocala

4701 Southwest College Road
Suite 102
Ocala, Florida 34474
352-835-0860

Current Promotions

Monday 09:00am - 06:00pm
Tuesday 09:00am - 08:00pm
Wednesday 09:00am - 07:00pm
Thursday 09:00am - 08:00pm
Friday 09:00am - 06:00pm
Saturday 08:00am - 05:00pm
Sunday Closed - Closed
  • Because we are in Florida, bikini season is practically year-round. Which means, the need for smooth skin and the elimination of stubborn fat is always in demand. Plus, extensive sun exposure can lead to damaged skin including sun spots, age spots and pre-mature aging. Having a portfolio of services, allows us to work with every guest to create a personalized treatment plan that is unique to their needs and delivers natural looking results.
  • Our Nurse Practitioners and Physician Assistants have been extensively trained at our Cosmetic Institute in a range of services including Laser Hair Removal, CoolSculpting, Ultherapy, Broad-Band Light Therapy (IPL), and injectables including Botox, Juvéderm, Kybella and Restylane.
  • We look forward to meeting you and exceeding your treatment goals!
From the South:
  1. Take I75 north to exit number 350. The exit is SR 200. (Also known as college road).
  2. Head west after exiting (west is a left hand turn) and travel one mile.
  3. The Ideal Image© Laser Hair Removal office is located on the right hand side behind the Walgreens and next to the Bonefish Grill.
From the North:
  1. Head south on I75 and exit at number 350- SR 200.
  2. Head west which will be a right hand turn and travel one mile.
  3. Our office is on the right next to Bonefish Grill.
From the East Ocala:
  1. Take SR 200 and head west.
  2. Go under the I75 overpass- we are one mile after the interstate on the right hand side next to the Bonefish Grill.
From the West:
  1. Head east on 200 and we are one mile before the interstate (I75) on the left hand side next to the Bonefish Grill.
4.7/5
4.7 /5
317 Reviews

Google
5.0/5
Jan 19, 2022
Google Ideal Image Ocala
Sandy is an amazing medical provider. She cares about her patients and calls ahead of your appointment to review your medical history and treatment plan. Very professional, friendly , and cares about her job. If I could give her more than five stars, I would!
Google
5.0/5
Jan 13, 2022
Google Ideal Image Ocala
What great service!! I had a HUGE debacle transferring a contract from out of state and the front office worked hard to get it settled and get my treatment! They were even able to slip me in for a second service! All though this office is a bit further than I’d prefer to drive, I will be seeing them for all my needs! Thank you Ideal Image in Ocala!! You ladies are wonderful and made my whole year!!
Google
5.0/5
Jan 12, 2022
Google Ideal Image Ocala
GREAT!
Google
5.0/5
Jan 11, 2022
Google Ideal Image Ocala
Wonderful and wonderful staff. Happy with everything! Great office .
Google
1.0/5
Jan 10, 2022
Google Ideal Image Ocala
I had coolsculpting done in April. It didn’t work. I got told by employees it didn’t work and I should get my money back. They are refusing to give me a refund cus it’s already been done. 😂 I’m not finishing my payments either. I have had NO changes. This place is a JOKE. Do NOT GO HERE. THEY JUST WANT MONEY. it doesn’t work. Save your money!
Google
5.0/5
Jan 8, 2022
Google Ideal Image Ocala
The laser hair removal was pretty painful in some areas but, the kind lady that performed the removal was super sweet and just all around awesome.
Google
1.0/5
Jan 4, 2022
Google Ideal Image Ocala
My fiancé went into this establishment and spent 2050$ to get cool sculpting done and followed ALL of the after care requested and saw 0 results. When she tried to get them to make it right, she went in for an exam and the employee told her there were zero results AND that she should not be paying for something that didn’t work was the employees wording. They then tried to offer that SHE pay for ANOTHER session and they’d give her a free session. Why would she have to pay again for something that did not work the first time. Then they said someone would reach back out to her and still hears nothing. Every time she calls they say someone will reach out and never does. This has been going on over a month and they won’t give a refund or anything. They just ignore us. Terrible service
Google
5.0/5
Jan 3, 2022
Google Ideal Image Ocala
My experience has been great so far, the treatment is very effective, I'm happy that I was able to see amazing results from the 1st session and more amazing results after the 2nd session. I also truly appreciate how everyone seems to be very caring about my needs as well. Thank you.
Google
5.0/5
Dec 23, 2021
Google Ideal Image Ocala
SHANNON is fantastic she did my Botox and I couldn’t be happier!! Shannon knows what she’s doing and does it well. She listened to my concerns, did what I asked and even made recommendations. Very professional with a great attitude.
Google
5.0/5
Dec 20, 2021
Google Ideal Image Ocala
Love coming to Ideal Image! The techs are informative but not pushy when offering other services. Always clean and they take me back right away.
Google
5.0/5
Dec 20, 2021
Google Ideal Image Ocala
Helpful and informative
Google
2.0/5
Dec 18, 2021
Google Ideal Image Ocala
Ana and Shelby are very professional and create a pleasant experience for the visits. The girls at the desk asked me to leave a good review after a few sessions of laser hair removal so I came here and left 5 stars. I feel like leaving 5 stars is misleading to consumers looking for guidance. Throughout my treatment I would mention that I was still seeing regrowth or no shedding in problem areas and I was told those were normally hard to treat areas. During the last sessions I mentioned my results were not what I was expecting as I still had lots of hair, they were just more fine. Two different providers told me they would send pictures to corporate or some kind of review team to determine if my treatment should include more sessions and it's been several months without hearing anything back. I'm really unhappy. All my treatment areas are still problem areas and it shouldn't be that way with how much was spent on this service. ​The staff was always professional and respectful. I just wish the company as a whole took me more serious when I would mention the results were not satisfactory. I even tried calling the corporate line myself only to be directed to a voicemail of someone who never bothered to call me back. Unless you want your thick dark hair to look like the thin long hairs on a baby's head at the end of your treatment, save your money or look for another provider.
Google
5.0/5
Dec 17, 2021
Google Ideal Image Ocala
Google
5.0/5
Dec 17, 2021
Google Ideal Image Ocala
Great location! The staff is amazing and professional 🤩 I received my first treatment 12/16! Underarms, full legs and bikini!!! 😮 for it to be my first time without knowing the expectations of the feeling I did pretty good painful yes but bearable and quick! We had to pause a second or two before touching a different area but overall it was great!!! My clinician was awesome she made sure I was ok and talked with me through the process “you got this you’re doing great”is all I kept hearing so that made me push through it all!! 1 session down a few more to go but I’m sooo excited to see the results and continue my journey.
Google
5.0/5
Dec 10, 2021
Google Ideal Image Ocala
Frances Rocks! She not only noticed that I was having an unwanted reaction to a treatment, but also advocated for a prorated refund toward another service. I highly recommend her!
Google
5.0/5
Dec 8, 2021
Google Ideal Image Ocala
My experience was great!
Google
5.0/5
Nov 29, 2021
Google Ideal Image Ocala
Sandra is amazing! She always takes her time to talk you through what she’s doing and makes sure you’re as comfortable as you can be. She makes the whole process better ☺️ Very professional and helpful!
Google
5.0/5
Nov 26, 2021
Google Ideal Image Ocala
Good place.
Google
5.0/5
Nov 26, 2021
Google Ideal Image Ocala
Love this location and the people. New management has changed things and the office is much more organized. Blonde in the front is very helpful!
Google
5.0/5
Nov 16, 2021
Google Ideal Image Ocala
Very professional and helpful..
Google
5.0/5
Nov 12, 2021
Google Ideal Image Ocala
I have always had a very positive experience here. All of the nurses are very professional and thorough. Had Sandy this past week and she was outstanding and made sure to listen to my concerns and address them.
Google
1.0/5
Nov 12, 2021
Google Ideal Image Ocala
Sent my mom to get services for laser hair removal she came back visibly shaken and offended. The employee came out into the waiting room and exclaimed loudly that she was to darker than they expected and the machine they would use is down. This is after she stood to checkin for almost five minutes without anyone actually helping her.
Google
5.0/5
Nov 11, 2021
Google Ideal Image Ocala
Excellent experience as always.
Google
5.0/5
Nov 10, 2021
Google Ideal Image Ocala
The tech was very knowledgeable and personable.
Google
5.0/5
Nov 9, 2021
Google Ideal Image Ocala
They do great work
Google
5.0/5
Nov 9, 2021
Google Ideal Image Ocala
Shannon nurse practitioners She is a wonderful person who really takes care of you. I'm happy to have her doing my treatment
Google
5.0/5
Nov 9, 2021
Google Ideal Image Ocala
Shannon and the rest of the staff were wonderful. Loved having my treatment done by Shannon. Great conversation and very thorough in her treatment process. Thank you ladies!
Google
5.0/5
Nov 1, 2021
Google Ideal Image Ocala
My treatment [laser hair removal] was painful but Sandy made it so much better with her service. She was very sweet, timely and fast. She offered tips about how to get optimal results and is very knowledgeable and can answer any questions you may have. My appointment was at 1.50 and I was finished, wiped off and dressed again before 2.20. I recommend her for your treatments. You’ll be in and out fast with great service!
Google
5.0/5
Oct 30, 2021
Google Ideal Image Ocala
Nice kind people and helped with getting me finacing
Google
5.0/5
Oct 28, 2021
Google Ideal Image Ocala
It was a pleasure being treated by Stacy for the first time. She made my leg appointment which is usually long and tedious go by quickly and she made it less aversive. Her attention to detail was amazing.
Google
5.0/5
Oct 28, 2021
Google Ideal Image Ocala
The agent was extremely personable, knowledgeable, and friendly.
Google
5.0/5
Oct 27, 2021
Google Ideal Image Ocala
Sandra is now my go to person great personality fast and friendly.
Google
5.0/5
Oct 27, 2021
Google Ideal Image Ocala
I always have pleasant experience at this location. Ladies at the desk are always welcoming. Ms Sandy was amazing ,attentive and very friendly. Thank you guys.
Google
5.0/5
Oct 26, 2021
Google Ideal Image Ocala
I have been going here for a long time for hair removal. Sandy has done my last several treatments and she is amazing. She explains every step of the way what she is doing and always ends by reminding me about do's and don'ts as well as ways to deal with any possible irritation.
Google
5.0/5
Oct 25, 2021
Google Ideal Image Ocala
It was good
Google
5.0/5
Oct 25, 2021
Google Ideal Image Ocala
Sandy is amazing at what she does! Ocala office is where it’s at.
Google
5.0/5
Oct 25, 2021
Google Ideal Image Ocala
Sandra at Ideal Image Ocala was kind and patient. I had my first double up appt which can be a little more painful than usual. She would pause and let me take a moment. It made for a great experience.
Google
5.0/5
Oct 22, 2021
Google Ideal Image Ocala
Sandy was great. She was professional and informative. She is the provider you should ask for when scheduling at ideal image.
Google
5.0/5
Oct 22, 2021
Google Ideal Image Ocala
Sandy was very kind and professional!
Google
5.0/5
Oct 22, 2021
Google Ideal Image Ocala
The lady's I've talk to were very nice and easy to talk to answer my question and made me feel very comfortable. What I like even more that if what I was trying there wasn't working they would let me know I really appreciated that very much. All in all I would 100 percent Recommend ideal image to everyone
Google
5.0/5
Oct 22, 2021
Google Ideal Image Ocala
Sandy was amazing!! Provided exceptional service while allowing me to feel comfortable with the bikini laser hair removal process. 3rd treatment and , and she has been my favorite so far. Conversation was appropriate and comfortable. I also appreciated the tips to avoid any irritation. Can’t wait for this hair loss journey to be over, so I can pick a new area!
Google
5.0/5
Oct 21, 2021
Google Ideal Image Ocala
Sandra really made me feel at home and at ease. She is very knowledgeable and attentive to my needs. The staff is super friendly and I'm really glad that I have someone like Sandra taking care of me every 6 weeks.
Google
5.0/5
Oct 21, 2021
Google Ideal Image Ocala
Have a had a wonderful experience at this facility. Sandra was very kind and supportive through the whole process and very patient. The staff is efficient and welcoming; and I highly recommend
Google
5.0/5
Oct 21, 2021
Google Ideal Image Ocala
Sandy is awesome! She is very thorough and friendly. I’m super happy with my results too!
Google
5.0/5
Oct 20, 2021
Google Ideal Image Ocala
Ms. Sandy was awesome. Talked me through the whole process. I will be booking with her again.
Google
5.0/5
Oct 20, 2021
Google Ideal Image Ocala
Everyone is always so friendly and professional and Sandy was amazing, very quick and attentive. I always receive excellent service.
Google
5.0/5
Oct 20, 2021
Google Ideal Image Ocala
I was in for a package appt and touch up and I Absolutely Adore Sandy! I request her every time!
Google
5.0/5
Oct 18, 2021
Google Ideal Image Ocala
Sandy was great!! Super kind and quick. Shelley was amazing as always too!
Google
5.0/5
Oct 16, 2021
Google Ideal Image Ocala
Sandy was great!
Google
5.0/5
Oct 15, 2021
Google Ideal Image Ocala
Sandy was very accommodating to what made me comfortable while she did my underarms. She spoke with me and gave me advice for the next time I came in because I was very sensitive this time around.she was pretty awesome.
Google
5.0/5
Oct 12, 2021
Google Ideal Image Ocala
It’s amazing I just have 5 season’s and my skin feels great and Sandra D she’s amazing i did even feel discomfort. She explained everything with details.
Google
5.0/5
Oct 12, 2021
Google Ideal Image Ocala
My experience was wonderful. Mrs. Sandra did a wonderful job on my laser today. Can’t wait to continue on the with all of my laser hair removal treatments they are well worth it. If I was to recommend it to someone I would definitely recommend it to anyone it’s worth it honestly.
Google
5.0/5
Oct 12, 2021
Google Ideal Image Ocala
SANDY WAS GREAT STARTED OFF WITH A BAD DAY BEING THAT MY APPOINTMENT WAS CHANGED W/O NOTICE AT LAST MINUTE. SHE MADE ME FEEL MORE COMFORTABLE THAN MY LAST 3 visits my first time having her and definitely recommend her every time made me my laser treatment fast and less painful. Thank you Sandy!!!
Google
5.0/5
Oct 12, 2021
Google Ideal Image Ocala
Sandra was great!! Did a fantastic laser treatment t!
Google
5.0/5
Oct 12, 2021
Google Ideal Image Ocala
Thank you sandy
Google
5.0/5
Oct 11, 2021
Google Ideal Image Ocala
Thank you Sandy for a great treatment! IIt was great, friendly, and very quick.
Google
5.0/5
Oct 11, 2021
Google Ideal Image Ocala
Great I'm excited for my first appointment 🤗
Google
5.0/5
Oct 9, 2021
Google Ideal Image Ocala
Loved Sandy!!!
Google
5.0/5
Oct 6, 2021
Google Ideal Image Ocala
I chose ideal image for laser hair removal. It has been a great experience. Shelley at the front desk is extremely friendly and accommodating when it comes to my needs and scheduling. Frances is also extremely friendly and makes me feel very comfortable during my appointments. I couldn’t ask for a better experience and I thank these two for outstanding service.
Google
5.0/5
Oct 2, 2021
Google Ideal Image Ocala
Great environment and excellent customer service. Shannon, NP very Professional and on time. I will be going back.
Google
5.0/5
Sep 30, 2021
Google Ideal Image Ocala
Sandra D. Is amazing! Made me feel really comfortable and explained everything! Very knowledgeable and personable. She is the best!
Google
5.0/5
Sep 30, 2021
Google Ideal Image Ocala
Always very professional. Sandy is awesome! Extremely professional.
Google
5.0/5
Sep 30, 2021
Google Ideal Image Ocala
Sandra D. was great. She was very friendly and thorough. She did a great job on my facial hair removal and looked over the areas closely. I have requested to see her for my next visit. I would recommend Sandra D.
Google
5.0/5
Sep 30, 2021
Google Ideal Image Ocala
Sandra was amazing! She was so thorough and took her time. Sandra was professional, kind and very thoughtful!
Google
5.0/5
Sep 25, 2021
Google Ideal Image Ocala
Sandra D was professional and fast very good at her Job! I will be back .
Google
5.0/5
Sep 25, 2021
Google Ideal Image Ocala
My first time at Ideal image for laser hair removal and Shannon P. ARNP was phenomenal!!! So sweet, very personable and professional. I’ve scheduled my next appointment with her again because she made me comfortable and safe. What a blessing to have such an awesome experience with something new on my first time!
Google
5.0/5
Sep 23, 2021
Google Ideal Image Ocala
They are all amazing. They are super professional and explain the entire procedures well and answered all my question! Totally recommend it!
Google
5.0/5
Sep 23, 2021
Google Ideal Image Ocala
Sandra is a caring and thorough provider. Will be back.
Google
5.0/5
Sep 22, 2021
Google Ideal Image Ocala
Always a pleasant experience in the office. This time my treatment was done by Sandy who we very through and nice.
Google
5.0/5
Sep 22, 2021
Google Ideal Image Ocala
Sandra was amazing! I highly recommend! Thank you so much. All of the employees at this location are very friendly and professional.
Google
5.0/5
Sep 21, 2021
Google Ideal Image Ocala
I am so happy with Ideal Image. The staff has always been super friendly and accommodating. And today, Sandy, worked me into her schedule when she didn’t have to. She went over and above to make sure I left happy and at the time was used well. So thankful for Ideal Image and especially for Ms. Sandy.
Google
5.0/5
Sep 21, 2021
Google Ideal Image Ocala
Posting under my husband account, Sandra D. Danielle did a great job with my laser services. She was fast, freindly and efficent.
Google
5.0/5
Sep 16, 2021
Google Ideal Image Ocala
Sandra is absolutely amazing 🤩
Google
5.0/5
Sep 14, 2021
Google Ideal Image Ocala
Posting under my husbands account- Shannon is the bomb! If visiting ideal image Ocala for hair removal, she is the best! -Alexis K
Google
5.0/5
Sep 13, 2021
Google Ideal Image Ocala
Sandy and the office staff were so great! Always welcoming me with a smile and making sure I am confident during any procedure. Great communication, great service and quality care. Would definitely recommend this for any of the services that they offer
Google
1.0/5
Sep 10, 2021
Google Ideal Image Ocala
My friend went there for her cool sculpting on her double chin , they charged her $1125 for 45 mints session , but they did only 30 minute session. And there is no result seen , it’s was a waste of money ‘also she is trying to get her money Back or atleast get her satisfied but they denied. I won’t recommend this place to anyone
Google
1.0/5
Sep 9, 2021
Google Ideal Image Ocala
I paid in July for Ultherapy for an October schedule. It was moved to September 9 and they asked for my medical history the day before the procedure. That’s when they tell me I am not a candidate. After 2 months of waiting and only to tell me the day of my procedure I am not a candidate . 🤦🏽‍♀️
Google
5.0/5
Sep 8, 2021
Google Ideal Image Ocala
Sandra was amazing! She made me feel comfortable and was patient in the painful areas. She made me feel as though she valued my time and the money I have spent for the services.
Google
5.0/5
Sep 7, 2021
Google Ideal Image Ocala
Sandra D was amazing, I highly recommend her to anyone. She’s very thorough and will make sure you get your money’s worth!
Google
5.0/5
Sep 4, 2021
Google Ideal Image Ocala
Sandra was great! She went above and beyond to make sure I was comfortable and happy!
Google
5.0/5
Sep 4, 2021
Google Ideal Image Ocala
I had Sandra D. do laser hair removal on me for my last treatment and she was PHENOMENAL. I wish I had her for all of my treatments prior. She was very careful to make sure she got all of the hairs with the laser. She also checked on me throughout the procedure to make sure I was comfortable and didn’t need any breaks. Although I have had an overall pleasant experience with all of the staff at ideal image, Sandra had been the best person to do my treatments thus far.
Google
5.0/5
Sep 3, 2021
Google Ideal Image Ocala
Sandra D was very professional & an absolute sweetheart. She is definitely an asset to Ideal Image!
Google
5.0/5
Sep 3, 2021
Google Ideal Image Ocala
My experience with Sandra D was great! She was very personable and made my first visit a great experience. She explained each step and gave detailed explanation throughout the service and made me feel very comfortable. I am very pleased with my service and I cannot wait for my next visit. Thank you Ideal Image & Sandra for a great experience!
Google
4.0/5
Sep 3, 2021
Google Ideal Image Ocala
Sandra D. Was amazing I rate her 5 stars. However, the previous providers did not provide as much quality care as she did hence I rated the establishment 4 stars. The front desk staff is always courteous and welcoming.
Google
5.0/5
Sep 3, 2021
Google Ideal Image Ocala
Sandra was amazing would recommend her to everyone
Google
5.0/5
Sep 2, 2021
Google Ideal Image Ocala
I love Sandra D. She's my favorite. She's very nice and patient with me. The pain hurts bad but not once did she rush me.
Google
5.0/5
Sep 1, 2021
Google Ideal Image Ocala
Staff is extremely friendly and courteous!
Google
1.0/5
Sep 1, 2021
Google Ideal Image Ocala
Not what I was expecting. Can't get the areas I really wanted to get done and have to settle for other areas. The staff was very nice but wish I would of known how long it was going to take and how painful it would be. They get you signed up before you go into the office so you can't get out of it. Even though it wasn't what I signed up for. Don't waste you time or money.
Google
5.0/5
Sep 1, 2021
Google Ideal Image Ocala
I’ve been coming here for years, and every provider I have is amazing, including the one I had today, Ms. Sandra B!
Google
5.0/5
Aug 23, 2021
Google Ideal Image Ocala
Amanda was 👌 awesome
Google
5.0/5
Aug 18, 2021
Google Ideal Image Ocala
They did a great job overall! Fast, professional and a very welcoming staff. Shannon is amazing!
Google
5.0/5
Aug 11, 2021
Google Ideal Image Ocala
I was greeted as soon as I walked in and asked my name. I did not have to wait in the waiting room at all. The employees were friendly.
Google
5.0/5
Aug 9, 2021
Google Ideal Image Ocala
Great office, efficient, can’t wait to see results !
Google
5.0/5
Aug 6, 2021
Google Ideal Image Ocala
This is the best spa I have ever been to! Frances my tech is the best. Shelley and Shaylyn at the front desk are so welcoming. I definitely will be back!
Google
5.0/5
Aug 3, 2021
Google Ideal Image Ocala
After a year and a half of sessions, I have finally finished my time at ideal image. Everyone was so professional. Even though being lasered isn’t the best feeling, every session I had, the staff made me feel extremely comfortable. I will definitely continue to recommend ideal image of ocala to everyone.
Google
5.0/5
Aug 2, 2021
Google Ideal Image Ocala
I have had laser hair removal treatment before but my experience at Ideal Image was so much better for so many reasons. I am truly glad I chose your establishment for this procedure.
Google
5.0/5
Aug 2, 2021
Google Ideal Image Ocala
Great job explaining everything..
Google
3.0/5
Jul 21, 2021
Google Ideal Image Ocala
Tammy Wyatt has been above and beyond fast, efficient and friendly in describing and helping me sign up for the coolsculpt promotion, twice. However, I have no idea why the Ocala office canceled all my appointments and refunded the Ally financing we worked without my knowledge. That left me to ask Tammy for help in getting the paperwork done all over which she did so quickly and with such thoughtful efficiency and politeness. I will want to see if Ideal image New Tampa can follow through with Tammy’s type of positive customer service through the product delivery stage before I would recommend Ideal Image to anyone. Tammy alone has saved my business.
Google
5.0/5
Jul 13, 2021
Google Ideal Image Ocala
Wonderful Experience! Shelly is Priceless! Staff very Professional and excellent service! I will be back ! Thanks girls.
Google
3.0/5
Jul 10, 2021
Google Ideal Image Ocala
I’m sorry to say that I did not have a very good experience at the Ideal Image here in Ocala. Everything went well initially. I had a phone interview and received all the information about the treatment I wanted to have. This was end of April and I couldn’t get an appointment until end of June. I was set up with two appointments, one on a Friday and another one the next day on Saturday. The treatment I was having needed to be split into two appointments. The week before the appointments someone called to confirm and also informed me that my second appointment on Saturday would need to be rescheduled due to a provider quitting. I was a little upset about this because I had waited two months for an appointment and was looking forward to having the procedure completed this week. But it was rescheduled for two weeks later. I had the first appointment and all went well. Everyone was very kind and professional and I was pleased. Two weeks later I showed up on time for my second half of the procedure. When I arrived they told me my appointment had been cancelled because I hadn’t confirmed it! According to the girl at the front desk I should have received a text or an email or something (she didn’t know which or when)and since I didn’t respond my appointment was cancelled. I was furious. I never received a text or an email and didn’t even know I was supposed to be receiving one to confirm my appointment. The first time, someone called me to confirm my appointment. If this is the procedure, the patients should be informed so that they can be watching for an email or a text. If I would have known I had to confirm my appointment I would have called ahead of time and let them know I was coming for my appointment. I have never heard of anything so ridiculous. Your appointment is just canceled with out anybody even telling you. I made a big fuss about this and the receptionist went back and talk to the provider and she said they would try to fit me in. Well I was rushed through and felt like a second-class citizen. This is not what you expect from a professional place where you have paid a lot of money for a procedure. To me this is unacceptable. If I decide to have this procedure again in the future or any others of the sort I will most likely choose a different facility.