Everyone at Ideal Image is fantastic from the front desk to the nurses. I started to think twice about laser hair removal after I pulled the trigger and am so glad I stuck it out! I think my results are amazing. Jill and Farah are wonderful and always make me feel very comfortable. I am already thinking about what I want to do next. Ideal Image is top notch!

Katie is the best!! She’s so sweet and has the most cheerful disposition!!

she is awesome

SCAM!!! Promises not kept. I’d recommend you look on Groupon. Way better deals for 90% less than this place. Wish I had done more research. I was just excited my life would change…

I’ve had a few BBL treatments with Sam R and I can’t even explain what a great job she does. Sam is so kind, professional and full of information. Sam doesn’t try to sell you things you don’t need. Give kudos to the who team they are all great! 😎😎😎😎

Second time here Katie was amazing. Great energy. Made me feel so comfortable. Great representative for how a client needs to be treated !

Great

Jessica I hope you get a chance to read this but I had the best experience with you, which is one of the many I’ve shared with the staff every time I go there. I’m always super anxious going in but nothing helps me more then a little pump up encouragement before the treatment. Jessica was definitely my mascot today. She took her time about how the process was going to be slightly different, how many sessions I have left to look forward too, before/after care, and progress with the treatment. The staff is always polite and well spoken. Quick and organized about setting up future dates with me and my over all experience for the time being. Thank you guys so much.

Jill is phenomenal. She makes you feel comfortable, is professional and is amazing at what she does.

I am very happy with idel image today i had appointment with them in Virginia she did very Good . thank you 😃😃

Farrah was wonderful. I also met Virginia and I made my next appt with her.

Location was easy to get to with free parking. Clinic was clean and office staff was welcoming & nice. I was treated by Nurse Practitioner Virginia Basinight today and she was so thorough & gentle. Can't wait to see the results 🙂

Staff was absolutely amazing and Virginia was the best! So sweet and informative and made it such a great first experience!

Friendly and knowledgeable. Wonderful experience. Will be back! Farah is fantastic. And Angie and Sarah at the front desk were super friendly. A couple of months has gone by and I am extremely happy with my treatments. I went back today for my free treatment… Jessica was ready and waiting for me. She made sure that I understood exactly what to expect. And I will definitely be back

So this is my second time reviewing this company and it won’t be my last. I got cool toning these past 2 weeks and I absolutely love it! But what makes it more fun and enjoyable is the staff. My nurses Virginia , Jill ,and Sam their all so amazing. They ask me a million times if I’m feeling okay and if I need anything they are there to help and make me feel comfortable. They are all lovely and wonderful women. I am so pleased of my results in such a short amount of time! Thank you to all of the wonderful woman at Palm Harbor to make my Ideal Image experience so enjoyable and rememberable! I will be back very soon! ❤️❤️

Jessica performed by BBL treatment and she was so kind and gentle!! I absolutely love the results!

I really love Ideal Image! I have received so many treatments and couldn’t be happier about each one. Big shout out to Jess, Sam and Virginia for making my last few trips to Ideal Image so enjoyable! 🙂

Today was my last session. And I am really happy with the results. No have left at all and snot skin. It was a good experience and will come back for different areas.Sam was wonderful. Hope to see you soon again

I travel over an hour just to see Lina and Jessica! They are by far the BEST in the industry and I refuse to trust my face to just anyone. They are honest, kind, and most importantly they do a phenomenal job! I also appreciate that unlike most others in the industry, they don't sell me on stuff I don't need and they never try to upsell me. I trust what they recommend and I trust my face and body in their talented hands! Go see Lina or Jess! They are the best!

Was given an appointment right away after being away for a few months. Very professional in satisfying my needs concerning Botox injections. Desk staff very accommodating and had very positive attitudes which helped make my visit that much more enjoyable.

First time getting the BBL treatment. Lina and Jessica did an amazing job walking me through every step of the process. The treatment was practically painless and the providers were super sweet. Can’t wait to see my results!

Lena, Jessica, and Laura gave me a fabulous treatment! I would definitely recommend their services.

Virginia is super fast and efficient! Great to be around. Rae at the front desk is so helpful as well.

The people are great

I cannot say enough about Katie! She was so sweet and patient throughout my entire session. Thank you for an amazing experience! 🙂

It was my first time getting Botox today and I was so nervous but Katie did a fabulous job! She took the time to educate me on the post care instructions and what to expect during and after the treatment. Thank you so much for such a great experience Katie!

Disappointed in my experience at this center. I came in for cool sculpting after watching plenty of videos and reading a plethora of reviews. To my understanding, a large component of the treatments benefits depends on the massage after the cool sculpting applicator is removed (2 minutes total). My provider hardly touched the area after she removed the applicators. I was worried I wouldn’t get the full benefit of the treatment (especially after how pricey it is) that I massaged it on my own, but who’s to say I did it correctly. Never coming back here, and overall not impressed with ideal image. I’d recommend going to a private cosmetic medical spa rather than this chain. They don’t care about making sure you get what you pay for.

Pre-pay a package and get ready to fight for a slot. Once you’re booked, they cancel your appointment and let you know when you show up so that you waste as much time as possible. Getting back on the schedule takes weeks/months. Absolute disaster when it comes to scheduling. The Providers for laser hair removal are fine, but I do not recommend this place because of its poor scheduling. They sell you on packages that last a timeframe (example 1 year), not a number of sessions. When you can’t get on the calendar, you lose a significant amount of money.

Very sweet and informative ladies. They handled me with kindness and took very good care of me.

Great staff, great service!

Consultant was great. Sidney was fun, informative and professional. I didn't feel pressured. All my questions were answered and I am looking forward to setting up my first appointment!

Best service ever

Had my laser hair removal done here with Virginia. She was so personable and great to talk to while I was being treated.

The service that I had from the receptionist to the treatment specialist was amazing. I was nervous because I’m not a fan of needles and was worried how it would turn out. I didn’t feel any pain and loved the results!! It just made me fresher and no lines !! Thank you so much Samantha💗

I went to Ideal Image to get laser hair removal. Ive always wanted to do it but I was skeptical due to being nervous about the procedure. I finally decided to do it and Samantha was the one to do my treatment. She truly made me feel so at ease and was easy to talk to during the procedure. She held a conversation and answered all questions and made sure that I felt comfortable the whole time. With getting laser hair removal in such intimate parts, there is some discomfort but she made sure to ask me how I was feeling and stopped when I needed breaks. I highly recommend Samantha!

Alyssa MP and Rey client coordinar were friendly, knowledgeable and very professional.

Excellent expertise. Great results! Robin makes you very comfortable throughout the treatment.

I appreciate the professionalism of the people at ideal image. They are friendly and flexible. They go above and beyond to please their clients. I absolutely love Virginia!

Jessica, Virginia and Sarah were great! Super friendly and knowledgeable!

Everyone at this location is so super friendly. I am willing to make the one hour drive to come to this location instead of the one closest to my house.

I loved the reminder of a coupon right before my visit and the ability to pre-pay prior to the service so I can get in and out!

Great professional but friendly atmosphere!!

Not organized AND FILLED OUT THE QUESTINAIRRE AGAIN AND THEN TOLD ME IT WAS COMPLETE AND THEN IT WASNT JSUT NOT ORGANIZED.

On time as scheduled, extremely friendly customer service. The time was taken to listen to my concerns and hopes for outcome of the treatment...booked another one as I was leaving.

ALL of the Ideal Image associates were super friendly, down to earth & very well informed. I felt like a "guest" rather than a "client"! For what it's worth, I loved the clean, cool, simple, uncluttered look of the lobby. The mid-century Danish Modern chairs & sofa ROCK!

I was told inputting my information into Ally would not do a hard inquiry on my credit but it seems to have. I wasn’t ready to start laser hair removal because I have other priorities right now. Not sure I’ll move forward with it at all because I’m not ready now and I don’t want another credit inquiry.

I had the best experience with the entire staff! Virgina did filler in my marionette lines and I am so impressed! She was so gentle, I could hardly feel anything! She made me feel comfortable during the entire process. The results are amazing. I look so much younger now. Definitely going back, and can't wait to try other treatments with her!

Friendly staff. Definitely recommend Jessica, she's wonderful.

I love this clinic and the results Sam has helped me achieve. She is a kind, patient and caring nurse that I would highly recommend. Angie at the front desk always greats me with a smile and asks how I'm doing. The level of customer service is outstanding at this location.

Robin is an expert! My lips are gorgeous. She listens patiently and explains procedure, after care treatment, what to expect, etc. All of the ladies that have provided my services for laser hair removal, Botox or fillers have been excellent. Thanks Palm Harbor crew! 🤩💋

Sam does my laser hair treatments and she is just amazing. Not only does she make sure I’m comfortable for my appointments but she’s very personable and easy going & easy to talk with. The front desk people are all very sweet and will help with whatever they can.

My botox appointment with Virginia was amazing yesterday! She was so informative and quick. I will def be back in the future!

Got my botox done by Virginia, she was awesome!! Walked me through the whole thing and answered all of my questions!

I got my Botox done by Virginia and she was amazing. She told me exactly what to expect and how long it would take. Made me feel insanely comfortable. I will definitely be going back!!

Love this place I go here instead of the St.Pete location everyone is so nice and welcoming ! Virginia is such a sweetheart and Ray is a ray of sunshine ☀️.

I have been a customer of Ideal Image in Palm Harbor for about 10 years. I have reaped the benefits of laser hair removal (no more shaving!) Had ultherapy treatments (x3) and now IPL which is my favorite service to this date. Rey checked me in with a Smile and Sam made sure I was as comfortable as possible throughout my treatment. They stay on schedule which is very important to me. Hassle free uncomplicated service from beginning to end. The sales lady Denise was excellent as well. Great attitudes and good service are a winning combination 👌

Virginia is absolutely amazing! She is very attentive to how you are tolerating treatment and does what you need to make the session great!

Virginia was the absolute best !!!

Jill assisted me today with my treatment and for the first time in a while I had an amazing experience. I was going to new Tampa for a while but I was very dissatisfied with their service and treatments. Here in palm harbor they make you feel at home and we’ll taken care of they ask if they missed anything and listen to your issues and if you have problems areas they come up with ways to help or come up with different treatment. They also take their time here in palm harbor to give great service and conversation to keep you busy and distracted while going through treatments. In new Tampa they rush you and miss a thousand parts that have the thickest hair and sometimes they barley talk to you. Don’t go to new Tampa go here to ideal image in palm harbor they are so much more worth it.

Such a fantastic experience, I received cool sculpting and can’t wait to go back for my next treatment. Love the kind staff and how easy the location was to find.

Alyssa is my go-to girl forever I've been all over the world and she is the kindest and smartest practitioner ever Sarah at the front desk is so helpful and knowledgeable on the computer not only that but with customer service she made me so happy,looking forward to seeing the ladies again soon. Always a good time

They. Are. The. Best! Maxine was amazing and helped me through everything to sign up. She made me feel like a real person and not just another box she was checking off for the day. Update: after going here for the past year, I am even more happy. Sam is the absolute best and they are always so nice and so personable. Literally everyone on the staff is knowledgeable and friendly. I wish I could increase my star rating. Lol

Just speechless, terrible experience;(

What a great experience. Sarah was so friendly and helpful and took her time to understand my needs and concerns.

I love this place! They are all so nice no matter who you interact with (Sarah & Angie) and the medical providers, specifically (Virginia) and they all seem to enjoy their jobs as well. Highly recommend! And my hair is going away too!

Everyone at this location is fantastic! Friendly & knowledgeable, and timely. Highly recommend!

Had such an amazing experience with Angie when I came in! Can’t wait to come back!

Wow! Angie is the best and most pleasant person. I had the best experience and I can’t wait to come back again!

The office staff were so nice!!!!! Virginia was absolutely amazing!!!! I didn’t have the best experience with my first appointment in Georgia, and was dealing with some serious buyers remorse. This office totally changed that for me. They were so professional and kind! I’m very happy I was able to go here and get this treatment. Virginia was absolutely amazing! She was so thorough and fun to talk to. Laser is a harder treatment for me because I hate getting burned. Virginia was willing to go slower with me while making sure she got every area. I’m so unbelievably happy with my results from this appointment and am in love with this office!

The place is clean and inviting. I spoke with Angie and she was very helpful and knowledgeable in guiding me on what they have to offer and the deals they have.

I stopped into the Palm Harbor location to receive some information about laser hair removal. I was greeted by Angie at the front desk. She was welcoming and answered all my questions. I can’t wait to schedule my appointment at this location.

Very friendly and willing to answer all my annoying questions and fears haha. Very understanding and helpful.

I have been an Ideal Image client for over a year now and I just had my second CoolTone experience at this location…it was outstanding! Virginia was so personable, professional, and knowledgeable! Great facility and it is now my new Ideal Image “home-base”! Thank you team for your excellent service! Dr. KW 😉

Good staff humble and friendly

I’ve had photo-facials with Broadband Light (BBL) four times now. Two of those sessions were with Sam and she is AMAZING. I’ll definitely go back to her for any sessions in the future. Sam walks me through the process, checks at each level to be sure I can handle the “spicy” ones, asks questions about the results I’m looking to achieve. I just felt really included in the whole process. Afterwards she gently cleans off the gel, wraps my face in warm washcloths and lightly massages the areas with sunscreen. I’ve had great results with each season I’ve had but the ones with Sam are by far the best. She just takes things up a notch by making the hour I’m there feel like a day at the spa. My skin tone has evened out so much and I’m loving the results she’s helped me achieve.

It was quick and easy for me to understand. I appreciate the financing option.

UPDATED: This is literally the worst office that I’ve ever been to..There are so many other better places out there that offer laser hair removal..Let me start off by saying that their customer service skills are awful! But, worse, what they do is they lock you into contacts with them to get more money! Most laser hair removal places have you pay per session, not by “packages”..They also will use very low settings, so you need more treatments..I found a wonderful laser hair removal facility that isn’t a scam like Ideal Image is and I’m so grateful and loving my results! What Ideal Image charges is ridiculous compared to competitive local businesses! Ideal Image will also try to push other services on you that you don’t need and if you say “No”, they get very nasty! Steer clear! You’ll wish you would have! ZERO STARS, if I could rate them with that!

Horrible customer service. I just want to know about their prices for laser and the ladies from the front desk were very rude.

Awesome customer service!

Samantha is wonderful. She did a great job. Great personality perfect appointment!

Samantha was awesome with my Botox today. She is gental, knowledgeable, and does a great job.

Samantha rocks. Even though she tortures me with her laser, she always makes the experience pleasurable. It’s actually one of my joys in life getting laser blasted by Sam.

I have thin upper lips so I got lip fillers, (I'm also in the middle of laser hair removal, totally worth it), but I didn't bruise AT ALL, or have weird marks or shapes! I love it! They were super caring and thoughtful throughout the whole process and did exactly what I wanted. The lady who helped me was amazing and went over the effects of the different kinds. I did about a syringe of Juvaderm and got a nice little plump. The pic is only 24hrs after and no make-up just a filter! 😜

Gill is my nurse and she has a great personality and professional, also Erika and the whole staff at ideal image know how to treat the customers I almost feel at home, everything is perfect exercise and exciting.

Angie and Sarah up front were as sweet as can be! Got me checked in and offered me water. Jessica, Amanda and Laura did my first cool sculpting treatment and made me feel very comfortable. Will be back again!

OMG…THE BEST!!!

Sam is my nurse here. I love her she has a great bedside manner. And explained everything in great detail. I'm now a member and I'm very happy with the results. Thanks Samantha!

The ladies here are wonderful and make you feel so comfortable during your visit and treatments. I've been going here for a while and it's definitely worth every penny spent. Highly recommend to anyone and everyone. Results are great and staff is amazing.

Been coming to this location for hair removal and Jessica was super accommodating and she made sure that I was comfortable throughout my whole session! The other staff were also nice and friendly, definitely would recommend!

Sam IS THE BEST

Alyssa is the best! So professional and knowledgeable, love her!

Sam did a phenomenal job on my Botox! She was kind, great to talk to, and very knowledgeable. She made me feel so comfortable and informed. I can’t say enough great things about her!

Excellent results. The really do what they say. No more hair for me. Excellent staff. I had some personal problems and one of the staff members notice I missed some appointments. She asked what happened. As soon as she heard she extended my appointments to make sure I got the full experience with labor hair removal. Completely recommend Palm Harbor location. Thanks everyone.

Everyone is super nice and welcoming. Jessica did a fantastic job in explaining the process, being thorough, knowledgeable and answered all the questions I had. Highly recommended team and location!

They’re always so nice and check in with how you’re feeling during sessions.

I’m very happy with my Laser Hair Removal treatment. This is a great location too. Everyone is very friendly and helpful and makes it a pleasant experience.

The ladies are ALL extremely nice and helpful at the Palm Harbor location. I used to go to a plastic surgeon for my Botox. I realize now that that surgeons are great at some things, but these ladies really understand Botox, fillers, and hair removal! 👏

This place is very bad, they don’t allow refunds and I had to report them to the FCT due to unclear contract.

Place had no air conditioning, there services are horribles. There Lazer burned my skin and now left with a dark spot on my neck

Horrible service, they don’t offer refunds. People there are rude and nasty