I've only been to this location twice, but each time has been a very pleasant experience. I'd recommend anyone visit this location. Very friendly and courteous staff!

I have never experienced such poor customer service as I did today at ideal image st petersburg. The technician Quen (pronounced Gwen) rudely and aggressively yelled, rolled her head and expressed dismissive behavior today's me during my conversation with Jessica the front desk receptionist. I am one to wonder if being an African American in downtown St pete is the culprit because her mannerism was completely UNWARRANTED

Moved here from Columbus, Ohio great experience there. However StPete office is always dirty. Looks like the floor hasn’t been cleaned in a month . Toilets have rings around them It’s gross. Most of staff has been less than friendly or nice and borderline rude. Huge let down from what I am used to. I will be finishing my contract and have found a new spa to get my services from now. It’s been nice having the no interest financing however spending as much as I have in the last 4 years I expect better service and a cleaner atmosphere. I won’t be recommending any of my Florida friends here for sure .

Love Gwen!!! I’m doing underarms, legs, and biking and she got me in and out in less than 30 minutes. Her mentality of just powering through it is exactly what I need when doing laser hair removal.

Your staff were always very helpful, professional, knowledgeable and practice covid protocols. The treatment itself was extremely painful and the numbing cream never seemed to help. I have a strong feeling that my facial hair will return and my fear is the hair returning will be gray. When I started the treatment I only had 3 gray hairs now there are 6. So if I get more hair when and it's gray the laser will not work.

Karalyn and Gwen were very professional and made me feel very comfortable with the whole process. I would recommend this clinic

Calm, quiet, and clean environment. Staff and technicians are friendly and very competent. Coolsculpting was effective and service was professional but pricey.

Kacie was very professional and welcoming! The laser didn’t hurt. I’m on my way to being hair free for summer 2022! Thanks Kacie!

Thanks kacie!!

Kacie was so kind and attentive to my needs, as well as very precise!

Kacie has been the best. She made my hair removal experience painless and made me feel comfortable at all times. Thank you 😊

I went to Kacie R. for coolsculpting and she did an amazing job!! She made me feel so comfortable and explained everything to me from start to finish. Kacie tailored my coolsculpting to my body type to ensure I get the most out of my treatment and ensure great results! Kacie is so personable and kept me laughing throughout the process. I will most definitely be going back to Kacie R. for all services!

Odd experience with the nurse practitioner today. She rushed through the entire session. She knew this was my first time doing legs and i did tell her that i have a low pain threshold. She very audibly sighed when I told her to avoid my inner thighs on this day because it hurt. She said ’it would just be easier for me if I did the upper legs and made my way down.’ This is only one example. She made several insensitive remarks. She finally agreed to do the lower legs only and reserve the upper legs for a separate session after she prescribes a local anesthetic. I am a physician myself and we pay extra attention to bedside manner. This particular nurse practitioner was very rude and condescending. I was not happy with the service today.

Kacie was super friendly and professional. Truly appreciated having her help me today.

I did a series of BBL treatments purchased as a reasonably priced package. My technician was great, the location convenient and the spa itself sparkling clean. I’m really happy with the results.

it was an great experience speaking with Ms. Hunter, she was very helpful

After spending thousands of dollars, I am extremely disappointed with this company. I received a phone call to confirm my appointment, which I did, took time off work along with slavering myself with numbing cream only to find out that because I didn’t confirm the TEXT message, the appointment had been auto cancelled. Who does that? And why didn’t I receive a text saying the appointment has been canceled? Front desk staff could care less. Now have to wait five weeks for my best appointment. They didn’t even try to accommodate me. Think twice.

Helper was amazing

WARNING....DO NOT GIVE THESE PEOPLE ANY MONEY!! DO NOT SIGN ANY CONTRACTS!! YOU WILL REGRET IT. I have had a horrible time with this company and currently have a case opened with the BBB trying to get a refund. They have had more than 2000 claims filed with the BBB over the past three years. I wish I had read reviews and done my research but now you know! Also do some thorough research on the possible side effects of Coolsculpting. Not good! Btw this company is the same for all of the Ideal Images throughout Tampa St Pete area. They all suck! Only wish Zero stars was an option!!

The people that work there are great. But the cool sculpting results were far from what I expected for the amount of money I spent.

The Staff: Taylor & Kacie are Amazing! They both deserved to be recognized...super easy process & very professional...

Kacie was fantastic !!! So professional and personable

Very helpful and knowledgeable able the services I was getting as well as the opportunity for additional services. Staff was very nice, no pressure to sell you more services. I will definitely be back

Casey was fantastic, professional and friendly.

Very welcoming. I felt comfortable throughout my entire experience

Lisa deserves a raise!!!

Kacie was kind and professional for my treatment today! I would Highly recommend her to anyone! Thanks!

Professional and fast service

My technician was very professional and the appointment takes no time at all. Very pleased. Thank you!

Awesome! Very satisfied

The representation of the company is overall shady. From the first person that picks up the phone to start the process to the “consultant” who is selling something without physically being present nor a medical professional. I felt like I was sitting in one of those time share grabs and being rushed for something that should be a serious conversation. Stop, slow down, get real medical professionals of some sort, and your operation may feel less shady. Until then, I can see why there are law suits being acted upon.

Amy was great!

Great service by Karalyn who was very friendly and welcoming and professional! Thank you!

Kacie was amazing

It was wonderful. I thought I was just going to get information but Stephanie was Awesome. Explaining everything, helping with financing and scheduling my dates for procedures. Thank You!

KACIE and JESSICA are the BEST!!!!

Kacie is wonderful and incredibly professional! The MedSpa is clean and everyone is very nice!

kacie did a great job with my laser! she’s done my last two sessions and she’s quick, thorough, and personable. definitely recommend the laser services.

So far...so good for the results. Amy has been fantastic...she puts you at ease and makes you feel comfortable.

Kacie was amazing! Very professional, informative & helpful with any and all suggestions! Can’t wait for my next treatment!

Kacie was absolutely wonderful thanks so much see you in 6 weeks!

Very clean environment. Friendly and professional staff.

The therapist was kind and patient . She informed me of what she was doing every step.

Kacie is the best! She is so kind and always takes the time to explain everything!

Kacie did amazing work. I really appreciate her kindness and consideration. Top notch!

Kacie was fab! Super quick and kept making sure I was doing ok. Turned something a little scary into a calm and easy experience. And also made sure I got the best deal! Thanks Kacie!!!

Kacie was wonderful. She went above and beyond to make me comfortable with my laser hair removal. She was funny and kept me preoccupied to help distract from the pain. She was warm and welcoming. I’d like to have her for all my appointments. Thank you, Kacie!

I had Kacey as my helper she was very nice, very professional. I liked the fact that I was serviced as soon as I came for my appointment, there was no long waiting time.

I’ve absolutely loved my experience at Ideal Image in St. Pete! The staff is so friendly and the vibe is so chic. I had the laser Brazilian treatment and ABSOLUTELY love the nurse practitioner, Alicia Hess-who makes it so fun! She takes her time and always makes you feel comfortable. I now request her for my future appts. She’s the best. Highly recommend Ideal Image in St. Pete, you won’t be disappointed.

I CAN NOT begin to fully express how dissatisfied I am with Ideal Image. 1 star is extremely generous for the lack of quality in the service I received. I spent over two thousand dollars to receive 1 session of cool sculpting in 4 areas, which is what I was told was needed to help with a small amount of stubborn fat in the middle. I was also quoted that I was an IDEAL CANDIDATE for this procedure, that should receive amazing results. Well, fool on me. Not only did I not receive any results WHATSOEVER, but the procedure was extremely painful and time consuming. I wish I could sue Ideal Image, but unfortunately they make their clients sign an agreement saying that you may not receive results from this treatment, and that’s how they can get away with completely robbing their clientele. Super unprofessional that they do not back their work up! I am so frustrated. This message should be your RED FLAG! DO NOT TRUST THIS COMPANY!

LaCie was awesome.

Thank you kacie!! Your a breath of fresh air!!!

So happy with Ideal image! Kacie is amazing, so nice and personable. She made my experience so comfortable and enjoyable! Thanks girl (:

kacie is the bomb

Sarah is the girl who did my laser hair removal and she is just awesome! Her personality is warm and funny. She is quick and very detailed! Super happy with her!

I love my results but for that amount I spent on this, I figured I could go back at least 1 more time like I was told from the beginning. I was told I would need 2-3 sessions for complete results. I’ve been seen twice and just did my 3 month check up and asked if I could schedule a 3rd session to get a little more results and I was told I would have to pay for it as I used all my sessions up. I was told I had 3 sessions that were covered in my payment but now I’m being told I have to pay for another treatment. After this loan is paid off, I will never come up and never recommend this procedure to anyone. I wish I didn’t have yo pay for it when I’m not happy with the end results and was told at the beginning that by the 3rd treatment, I would be happy with the outcome. Well I’m not at all

Very friendly, caring and professional.

Sharing bc my wife made me - Casey was amazing today. Super friendly, clean environment. Thank you - Meagan 🙂

I absolutely love Ideal Image St. Pete! Danielle does my laser services. She is extremely professional, quick and efficient, as well as being great at keeping my mind off of the minimal pain with conversation!

Elise was great. She explained everything and was very personable

The front desk is always kind and helpful! Also Robin, the nurse was stellar! I have been treated by her twice and each time she gave me a exactly what I was looking for. She’s very friendly, personable, professional and makes the experience really comfortable and fun. I wouldn’t go anywhere else!

This is the Best money I’ve ever spent! Living in Florida, laser hair removal is essential for living a relaxed lifestyle. I’m always bikini ready! Ask for Amy-she is skilled, professional, thorough and an all-around good human. All the staff make time at Ideal Image enjoyable, relaxed and worth the time. Don’t wait-just get it done!

Kacie and Karalyn helped me feel very comfortable. I feel like family when I’m here! Love it 💕

Amy was so gentle - didn’t try to rush through the sensitive spots and made me feel super comfortable- thanks Amy, you rock!!!

The rep I had was very informative .. very nice and knowledgeable! The building is very clean and I felt completely safe during covid. Will recommend to all my friends.. have had Botox before- and fillers done today!

Great experience here! The location is very nice and clean! Friendly service from the front desk! Very quick and professional even though Alicia was training someone she remained focused on what she was doing! She did not make me uncomfortable having some one else watching. I highly recommend this location!!

Amy is wonderful! She takes her time and is very thorough. Makes you feel very comfortable in her care.

Very pleasant and very helpful help me always through my process of my consult help me with everything through the process I'm very helpful very appreciative of the agent that helps me she went beyond to help me with everything so I thank her

Great

Always fast and on time

My appointments always start on-time, are done quickly and efficiently, and I feel like I can ask any and all questions.

Quick response and follow up with a Zoom meeting consultation at my earliest convenience. You can't make customer service more simple and pleasant than this experience.

Sarah is the best! Super nice and professional! Makes you feel so comfortable!!

I really could have gotten most of the info answering a few online questions must faster. The setup a meeting, discuss the option and give me an estimate totally more time spent than was necessary

I had a great experience with Cool Sculpting, looking forward to Ultherapy. 😊 Thank you

Excellent experience, everyone was very courteous and polite, the technician was very knowledgeable and nice. Keep up the good work!!

Ladies were great! Very comforting! I came back for re treatment. The ladies made sure I was treated properly.

Worked with Jodi Haba and she was awesome. Very helpful and personable in explaining the process. Process was also quick and easy.

I’ve been coming here for roughly 2.5 years for filler and of course I always leave happy as all of the ladies are super professional and good at what they do. This time wasn’t any different. Becky was actually exceptional! She paid such close attention to detail and made sure everything was as even and perfect as possible. She even took the time to explain exactly what she was doing and why. It’s clear that she cares about her clients and wants to make sure they get exactly what they want and more. Thank you so much! I highly recommend.

Great experience. Love this place. They have given me so much confidence back. I am going to look into other services.

Just had my first session with Sarah B. At ideal image st. Pete! She was amazing and I can’t wait to go back! Extremely professional, went over the entire procedure, answered all of my questions without making me feel rushed! So happy to find someone who cares about their patients, definitely an asset to the company. Thank you so much for making me feel so comfortable.

Alicia was my tech for my first treatment and she was amazing. Instantly put me at ease and made sure I was comfortable throughout the entire process. Definitely would recommend!

Kirsten Weide was an excellent Sales consultant! She was engaging and very funny! Loved how she worked with me and got MY humor! She was able to sign me up for treatment and I'm very excited to get this done. She explained everything to me to my satisfaction. Will be referring her and Ideal Image to my friends! Signed up for Palm Harbor clinic. Thanks again!

Ideal Image in St. Petersburg, FL is wonderful! I actually look forward to seeing the staff there. Danielle is professional and caring; Toby and Jessica are helpful and cheerful. It's a great place.

Rhonda is hands down the best provider that I’ve had the pleasure of getting treated by. She does all she can to make your experience as painless and as comfortable as possible. Any questions or concerns I’ve had, Rhonda has always taken the time to address them and make sure my treatment goes smooth. If you want an amazing experience at Ideal Image In St.Pete, then I highly recommend having Rhonda as your provider 🙂

Everything went well. Very nice and clean atmosphere. Very knowledgeable provider. Very helpful administrative staff.

Wonderful 1st time experience with super friendly staff! I'm so happy and excited that I chose Ideal Image for my laser hair removal!

Great!

An absolutely excellent experience from start to finish. The staff is incredibly kind and caring when it comes to getting you the services you want. I have just finished spending extra time with Erika to book up even more appointments and all are within a timely manner. I'm not waiting months out, actually able to get a service each week if I so chose. Payment plans available are amazing and are the only way I can afford to happily come in each visit. I 100% believe this will all be worth it for me.

Rhonda is amazing! She is so friendly and I discovered we have a lot in common. I can’t wait to go back and see her for my next treatment.

Rhonda was amazing & so informative. I'm looking forward to my next visit with her:)

Rhonda is fantastic ! She is a perfectionist and wants to make sure I am comfortable but also obtaining the results I desire.

Becky with the good hair is the bomb at removing my bad hair!

Sarah was amazing!

The online consultation was very convenient and easy. It was great to not have to get dressed and drive to the location. All of my questions were answered. The staff was very kind and knowledgeable. I look forward to the results of my treatments.

Robin provided me with a great treatment and the staff was friendly. I’ll be back soon for more treatments.

Robin was outstanding! This was my first time getting Botox and Juvederm and she was an incredible guide on this new journey. I am so grateful for her genuine soul and sincere patient care. Truly blown away by my experience! And now I’m walking out with a confidence boost and extra pep in my step. Robin is a rockstar who blesses every patient she treats!

Kayla was amazing super friendly and pain free!!

Kayla was great. She noticed my skin tone got lighter (it was darker after my pregnancy) and so she switched settings which made it more comfortable