Marietta (East Cobb)

1100 Johnson Ferry Road
Unit 325
Marietta, Georgia 30068
470-377-7840

Current Promotions

Sun CLOSED - CLOSED
Mon 8:00am - 6:00pm
Tue 9:00am - 8:00pm
Wed 9:00am - 7:00pm
Thu 9:00am - 8:00pm
Fri 8:00am - 6:00pm
Sat 8:00am - 5:00pm
  • Our Marietta MedSpa is located at the corner of Johnsons Ferry Rd. and Woodlawn Dr. NE in the Woodlawn Pointe shopping center. We are within the East Cobb community, and near Smyrna, Roswell, Acworth, and Sandy Springs.
  • Our professional staff of Registered Nurses have been extensively trained at our Cosmetic Institute. They are skilled in a range of services including Laser Hair Remover, CoolSculpting, Ultherapy, BroadBand Light Therapy (IPL), as well as cosmetic injectables such as Botox, Juvederm, and Restylane. Whether you are looking get rid of stubborn fat or hair, or looking to refresh your look with our Injectables, BBL, and Ultherapy, we have a treatment that works for you!
  • Our professional staff will customize treatment plans that are unique to each individual’s needs, while delivering fantastic, natural looking results. Our caring staff is available to speak with you to answer any questions that you may have. We are devoted to helping you to achieve the fantastic results you deserve.
  • Give us a call, or come by and see us at our Marietta Ideal Image, we’d love to meet you!

Our MedSpa is located at 1100 Johnsons Ferry Rd. Ste. 325 in Marietta. We are in the Woodlawn Pointe Shopping Center. We are right in the corner of the center, just doors away from Publix Supermarket and behind the FedEx store. Please do not hesitate to call if you are having difficulties finding us, have a question, or just want to chat. We are happy to help in any way.

From Smyrna
    1. Take Windy Hill Rd. SE to Cobb Parkway S/41 N/GA 5
    2. Turn left onto Cobb Parkway
    3. Make a right on Terrill Mill Rd. SE
    4. Terrill Mill Rd. SE becomes Terrill Mill Dr. SE after 3.39 miles
    5. Terrill Mill Dr. SE then becomes Lower Roswell Rd. in 0.23 miles
    6. Continue down Lower Roswell Rd. for 3.56 miles
    7. Turn left onto Johnsons Ferry Rd. (just past Perkins Dr.)
    8. Our location will be on the right. (just past Little Willeo Rd. – If you reach Woodlawn Dr. you’ve gone too far)
From Roswell
    1. From Atlanta St./GA-9/GA-120
    2. Turn right onto Marietta Hwy/GA-120
    3. Continue to follow GA-120 (GA-120 is just past Park Square Ct. – J. Christophers is on your left)
    4. Turn left onto Timber Ridge Rd. (will be just after Bellingham Dr. NE)
    5. Turn right onto Little Willeo Rd.
    6. Make a right onto Johnsons Ferry Rd.
    7. Our location will be on the right
From Sandy Springs
    1. Going north on Roswell Rd NE/GA-9
    2. Take the 1st left onto Johnsons Ferry Rd. NE (if you reach Sandy Springs Ct., you’ve gone too far)
    3. After 1.02 miles, turn left onto Johnsons Ferry Rd. NW
    4. Our location will be on your right
4.5/5
4.5 /5
292 Reviews

Google
1.0/5
Sep 15, 2021
Google Ideal Image Marietta - East Cobb
Lauren Love kept me waiting for 15 minutes while she interviewed a potential employee then proceeded to ask me if the interviewee could watch my procedure. When I spoke to her about making me wait she said I would still be finished by 10:50, my allotted appointment time. What is frustrating is that if she had just apologized for keeping me waiting we could have moved on instead she kept repeating that we would be finished on time. Why do I have to wait 15 minutes? If I had been late 15 minutes my appointment would have been cancelled.
Google
5.0/5
Sep 15, 2021
Google Ideal Image Marietta - East Cobb
Lauren Love. Did a great job very professional and kind. Everything was clean and she was very nice. Definitely coming back to her ✨
Google
5.0/5
Sep 15, 2021
Google Ideal Image Marietta - East Cobb
Lauren was my laser RN today and she was amazing! This was my 7th laser session and it was the least painful and quickest one of all. Highly recommend her!!
Google
5.0/5
Sep 13, 2021
Google Ideal Image Marietta - East Cobb
Fast and easy! Very friendly staff.
Google
5.0/5
Sep 10, 2021
Google Ideal Image Marietta - East Cobb
I had a BBL facial with Dedra today at the East Cobb location. I don’t often write reviews, but I felt that I had to share what a great experience I had. She was very friendly, often checked in with me to make sure that I was tolerating the laser and not was not too uncomfortable and always told me what she was about to do (which is especially helpful when you have on goggles to protect your eyes and can’t see). If you have an opportunity to work with Dedra, you won’t be disappointed!!
Google
5.0/5
Sep 1, 2021
Google Ideal Image Marietta - East Cobb
she was quick & efficient ' had great comversation. She also asked how did i like my hair loss.
Google
1.0/5
Aug 28, 2021
Google Ideal Image Marietta - East Cobb
Update: To date, I have not received a follow-up from anyone at this establishment and to my surprise - I received a billing statement from a loan furnished by Ideal Image as the service provider. There were no services provided outside of a sales presentation. I kindly requested that Ideal Image cancel any services and reverse everything, if anything. NO COMMUNICATION WHATSOEVER FROM THEM. THIS IS THE MOST UNETHICAL RAN BUSINESS I HAVE EVER DEALT WITH; NEXT STOP - BETTER BUSINESS BUREAU! === Original Post - 2 weeks ago: I was advised to sign up for 20 treatments based on an evaluation via Zoom. I was not offered any transparency of the organization, requested procedure, or the next process. The payment terms or flexibility were not accommodating, despite my approval via your third party lender. The sales rep attempted to persuade/harass me to continue with services against my will to decline. This has resulted in an escalated dispute considering the payment options were not properly disclosed. The sales agent immediately reacted as if this was a tactical sales attempt. As her commission was disrupted, she immediately became a liability of your establishment. Brand quality and customer service was ruined for me as well as everyone I know. Horrible experience, toxic culture, and irrational ethics!! $7,775 opportunity exhausted due to the reaction of a greedy sales agent. Despicable Elise Leopardi-Brown!
Google
5.0/5
Aug 27, 2021
Google Ideal Image Marietta - East Cobb
Lauren is the best! Friendly, professional and efficient.
Google
1.0/5
Aug 27, 2021
Google Ideal Image Marietta - East Cobb
I have a contract with Ideal Image. They recently told me that my contract had timed out before my already paid for sessions were over. Well, they timed out because they shut down for covid and also when they reopened it was impossible to get a timely appointment. They said I would have to pay to reinstate my contract anyway. I complained to them directly and the Better Business Bureau. They (Ideal Image) decide to give me another contract. Stating that I had to complete my remaining three (they’re one short on some areas) sessions within three months. While also stating that it takes six to ten weeks between sessions. My last tech told me to come back in ten weeks. You do the math. Three months is not nearly enough time. The BBB asked if the issue had been resolved because Ideal Image said they had taken care of the situation. I sent them both a message entailing the completely inept schedule in my ‘new’ contract and that I would not be signing it. Apparently, Ideal Image wants to scald my skin for no reason (as the hair will not have grown back in the specified time) and send me packing. I do not accept their resolution. And I think it’s ridiculous that not only are they trying to screw over their existing customers but then legit try to pull a fast one in the resolution. It’s ludicrous. I paid thousands of dollars to this company. More than I’d like to confess. And this is what I get. The ‘new’ contract also seems to void my lifetime guarantee that I paid for also. Do not use this company.
Google
5.0/5
Aug 25, 2021
Google Ideal Image Marietta - East Cobb
Great experience
Google
5.0/5
Aug 20, 2021
Google Ideal Image Marietta - East Cobb
I had a great experience as a transfer from a different location , Vaughn at the front desk was so pleasant and welcoming , and Amy was super sweet..my appointment was a breeze! Cant wait to go back 🙂
Google
5.0/5
Aug 19, 2021
Google Ideal Image Marietta - East Cobb
I showed up a 18 minutes late because of construction in the area (they only hold appointments for 15 minutes) but the lady at the front desk was kind enough to ask another nurse to see me for my appointment. Staff was so nice, friendly and accommodating. The inside was very clean and you can tell they take their time sanitizing the different stations. I was very happy with the service I received!
Google
5.0/5
Aug 18, 2021
Google Ideal Image Marietta - East Cobb
Loved the staff and facility! Super clean and super professional. Absolutely amazing! Love my experience!
Google
1.0/5
Aug 17, 2021
Google Ideal Image Marietta - East Cobb
Update: The number in the response is the number for the Marietta location and they told me they could not help me. They didn’t even ask what the problem was. Is this a joke?? All of the negative reviews are true!!! They only care about money. I would stay clear from signing any new contracts, especially with the possibility of there being another shut down. This was a dream of mine and saved up for this treatment! I signed up for 5 areas of laser hair removal, paid in full PLUS an extra $250 for a lifetime guarantee for laser in December of 2019 before COVID hit. I was able to receive at least 1 treatment for each area in January before they shut down. They said they would call to reschedule when they reopened... never did. Once I was able to go back safely, I called and started to schedule my sessions again (Having to start over and losing the treatments I had already had because the hair was back to normal). NO ONE ever mentioned my contract or what they were going to do with the contracts affected by the shut down. After one of the appointments, they said to call weeks later to make an further appointments because they were booked. When I did, out of the blue they told me I could not schedule any more appointments without paying an extra $250 to renew my contract!! Apparently the $250 will reduce the price for other services as well BUT I WILL NEVER USE THOSE SERVICES, so it's useless to me. I bought the laser hair removal guarantee because that is what I was there for!! I told them I was unable to pay that and they are apparently unable to work with me unless I pay. It is ridiculous. They have all of my money. I paid close to $5,000 for treatments I did not receive, plus a lifetime guarantee for laser hair removal. The front desk people are nice but useless because they can only schedule appointments. They never give you a call back. The MANAGER, Natalie Moulder, does not respond to emails and there is "no number" to reach her at (as mentioned in another review; check YELP reviews too). I even tried to settle with them and asked to repurpose my $250 and switch my lifetime guarantee to whatever the heck they want me to purchase (because they are the exact same price). Once again the front desk girl says she will check with the manager and give me a call back... never happened!!! That was weeks ago! Appointments are time sensitive if you are doing laser. If you wait too long in between sessions you will regress. I will be submitting this to the BBB and consulting a lawyer.
Google
5.0/5
Aug 16, 2021
Google Ideal Image Marietta - East Cobb
This was my second visit and I must say my second appointment was very quick, painless and pleasant overall. I was seen by Lauren today, and she was friendly and thorough. Thanks Ideal image.
Google
5.0/5
Aug 14, 2021
Google Ideal Image Marietta - East Cobb
Dedra RN has been doing Ultherapy for a long time, and it shows. She knows how to work with each individual and their specific needs. She understands the effects that ultherapy will have on different faces and works and uses the machine accordingly to achieve the best results for you. Can’t say enough great things about Dedra. So glad she is at our Marietta location!
Google
5.0/5
Aug 12, 2021
Google Ideal Image Marietta - East Cobb
Hannah was fantastic! Very comfortable to work with and super knowledgeable.
Google
5.0/5
Aug 12, 2021
Google Ideal Image Marietta - East Cobb
It was my first time ever getting laser treatments done and I was nervous about the pain, the process, etc. Luckily everyone was super friendly. The whole process was explained to me down to the very detail about the needle they used. I’m not sure why it’s easier to book with them as opposed to any other location, from my experience, however, I will come back. The facility is clean and well kept. They made sure that I was comfortable and informed during the whole experience. I could not be happier. Thank you so much for giving me a good first impression!
Google
5.0/5
Aug 11, 2021
Google Ideal Image Marietta - East Cobb
Dedra is amazing!!! She is informative, relatable and fun to be around. I would love to get Dedra for each session!
Google
2.0/5
Aug 11, 2021
Google Ideal Image Marietta - East Cobb
The appointments are always booked and never available and I’m forced to book every 12 weeks Because that's all that is available. The people on the phone, when they answer, are not very helpful and don’t follow through on what they say they will do for you.
Google
5.0/5
Aug 11, 2021
Google Ideal Image Marietta - East Cobb
Amy Did an excellent job of making me feel comfortable and also did a very thorough job. Very personable. Would definitely recommend her
Google
5.0/5
Aug 10, 2021
Google Ideal Image Marietta - East Cobb
My first time visiting this location and I was serviced by Kristy and she was very professional and explained a little more detail about the services I was receiving. Everyone was extremely nice and pleasant. Brooke checked me out and she was extremely polite. I love great customer service. I will definitely be back😊
Google
5.0/5
Aug 10, 2021
Google Ideal Image Marietta - East Cobb
Great experience. Professional staff. Waiting to see results in 3 weeks.
Google
5.0/5
Aug 9, 2021
Google Ideal Image Marietta - East Cobb
The customer service is great and the staff is professional and nice.
Google
5.0/5
Aug 9, 2021
Google Ideal Image Marietta - East Cobb
Everything is always amazing at this location. Everyone is very helpful and they get you in and out. The receptionist is always very pleasant and has great customer service!
Google
5.0/5
Aug 4, 2021
Google Ideal Image Marietta - East Cobb
My tech was extremely thorough & kind. She made me feel comfortable & ensured I understood the process & after care instructions
Google
5.0/5
Jul 30, 2021
Google Ideal Image Marietta - East Cobb
Beautiful location. This was my first time going here. Staff was really nice and welcoming.
Google
3.0/5
Jul 29, 2021
Google Ideal Image Marietta - East Cobb
The Marietta location was a really nice facility, but I did not get the proper service I normally did all of the previous times. The female distinctly read my file to me as an introduction and also when she finished, and chose to only do half of my session. The session felt very rushed and the intensity of the laser strangely felt lower on my skin. I am not satisfied with my most recent visit.
Google
5.0/5
Jul 29, 2021
Google Ideal Image Marietta - East Cobb
Absolutely wonderful! Very professional and friendly!
Google
5.0/5
Jul 28, 2021
Google Ideal Image Marietta - East Cobb
Great job and very fast!
Google
5.0/5
Jul 27, 2021
Google Ideal Image Marietta - East Cobb
It was a wonderful experience! The ladies are very helpful and professional!
Google
5.0/5
Jul 21, 2021
Google Ideal Image Marietta - East Cobb
Everything was great, friendly and professional staff
Google
5.0/5
Jul 19, 2021
Google Ideal Image Marietta - East Cobb
Lauren was awesome
Google
5.0/5
Jul 19, 2021
Google Ideal Image Marietta - East Cobb
The best Ideal Image that I have been to! Super professional and the team is great! 🙂
Google
1.0/5
Jul 18, 2021
Google Ideal Image Marietta - East Cobb
I went in for a cool sculpting session 6 months ago. The woman I consulted with before hand told me I should be fine doing only one round of cool sculpting. Results take 6 months max to show. 6 months later I have seen absolutely zero results. When I called to explain this, their only solution was to give me about $200 off my next session (meaning an additional session would cost me another $1.8k). A joke! The woman I spoke with on the phone even said (after she looked at my pictures) the woman I initially consulted with & the woman that did my cool sculpting should have been upfront and honest with me about the fact that I may need 2-3 sessions to see results. If I was mislead about what I needed and if the service did not work there should be a better solution!! I honestly feel scammed.
Google
5.0/5
Jul 17, 2021
Google Ideal Image Marietta - East Cobb
I’m so glad I decided to try this location for my treatment, I didn’t wait long, office was very nice & clean, Kadiyah was very knowledgeable & professional and just made me feel like V.I.P…Looking forward to my next visit soon ☑️💛
Google
5.0/5
Jul 16, 2021
Google Ideal Image Marietta - East Cobb
Nichole did a great job!!! Quick, through and very friendly..
Google
5.0/5
Jul 16, 2021
Google Ideal Image Marietta - East Cobb
Very professional and personable employee's and my Nurse Debra was very pleasant, attentive and caring throughout my long session. I look forward to my next appointment and would love to have her care for me again.
Google
5.0/5
Jul 16, 2021
Google Ideal Image Marietta - East Cobb
Great staff! Very friendly every time I visit.
Google
5.0/5
Jul 16, 2021
Google Ideal Image Marietta - East Cobb
Beautiful location with very friendly staff!
Google
5.0/5
Jul 16, 2021
Google Ideal Image Marietta - East Cobb
Kadiyah is amazing! She is very friendly & knows exactly what she is doing! I highly recommend EVERYONE to visit her!
Google
5.0/5
Jul 15, 2021
Google Ideal Image Marietta - East Cobb
Dedra at this location is excellent in what she does as she is fun/pleasant to be around! She made it all the better!
Google
5.0/5
Jul 15, 2021
Google Ideal Image Marietta - East Cobb
Hannah was very informative made sure I was completely comfortable and aware of each step. This was my first appointment so I’ll definitely be back.
Google
5.0/5
Jul 15, 2021
Google Ideal Image Marietta - East Cobb
Hannah was amazing! Made me feel comfortable and walked me through everything she was doing.
Google
1.0/5
Jul 14, 2021
Google Ideal Image Marietta - East Cobb
I do not recommend utilizing Ideal Image. Everytime I have scheduled during the pandemic they have scheduled me months out, with the explanation of they are short staffed. I would highly recommend to monitor your contract and under no circumstance miss your appointment. Meaning if you have to be rolled in their office in your hospital bed make sure you make your appointment, they are not flexible especially at the end of your contract. In my opinion it seems like towards the end of the contract the company purposely schedules you further out with the hopes of missing your appointments and forcing you to pay for an extension. I have seen no improvement, my hair on my face has been growing back quicker and thicker since starting my sessions I regret coming here. For the past 2 months I've been shaving everyday. Save your money and go somewhere else!
Google
5.0/5
Jul 14, 2021
Google Ideal Image Marietta - East Cobb
Amy did and amazing job.
Google
5.0/5
Jul 14, 2021
Google Ideal Image Marietta - East Cobb
Dedra did a Sciton BBL treatment on my arms tonight, and she is absolutely amazing!! She helped me understand the treatment settings I need for any sessions moving forward to see ideal results, and I'm so grateful to her for that valuable piece of education. She is kind, thoughtful, professional, and truly cares about her clients. Thank you so much, Dedra!
Google
5.0/5
Jul 13, 2021
Google Ideal Image Marietta - East Cobb
I have been to many different ideal images and this is one of my favorites! Everyone was very professional and extremely helpful. Kristy did my laser session and was quick, thorough, and definitely knew what she was doing with many years of experience!
Google
5.0/5
Jul 12, 2021
Google Ideal Image Marietta - East Cobb
Best experience. Minimum pain.
Google
1.0/5
Jul 12, 2021
Google Ideal Image Marietta - East Cobb
Horrible. Always something. Never a smooth experience. Scheduling is terrible. The atmosphere is of “we are better than everyone else”. I regret paying thousands of dollars for a services what are subpar.
Google
5.0/5
Jul 12, 2021
Google Ideal Image Marietta - East Cobb
Awesome!
Google
5.0/5
Jul 10, 2021
Google Ideal Image Marietta - East Cobb
The entire experience from virtually registering to the actual session was informative and professional. The facility is extremely sanitary and the staff is exceptionally friendly.
Google
5.0/5
Jul 9, 2021
Google Ideal Image Marietta - East Cobb
Kristy was amazing! She was so patient and kind and did a great job. There was barely any wait time. Kadiyah was so sweet at the front and got me scheduled for my next appointment quickly and easily.
Google
5.0/5
Jul 7, 2021
Google Ideal Image Marietta - East Cobb
Dedra was amazing!
Google
5.0/5
Jul 6, 2021
Google Ideal Image Marietta - East Cobb
Awesome
Google
5.0/5
Jul 5, 2021
Google Ideal Image Marietta - East Cobb
Excellent service and very informative!
Google
5.0/5
Jul 3, 2021
Google Ideal Image Marietta - East Cobb
My experience here has been so awesome! Brook at the front desk was always super helpful and nice. Dedra is definitely my favorite nurse. She makes sure you’re comfortable and always helps you make the best treatment decisions to get the results you want. I can’t wait to see how my results look in my wedding dress!
Google
5.0/5
Jul 2, 2021
Google Ideal Image Marietta - East Cobb
Nurse Amy was amazing. Very professional. She asked questions and was able to accommodate my concerns. Will come again
Google
5.0/5
Jul 2, 2021
Google Ideal Image Marietta - East Cobb
I love love LOVE Ms. Amy!!! She is super super thorough with the laser and I try to request her EVERYTIME. Her hands are BLESSED!! She definitely makes this process easy. I put on my candy crush(insider) and she takes care of everything else!! I love ideal image Marietta and enjoy the friendly faces and amazing customer service everytime I visit.
Google
5.0/5
Jul 2, 2021
Google Ideal Image Marietta - East Cobb
The Ideal Image staff is always friendly and courteous. I was late for my appointment due to heavy rain and traffic in my area and they were still able to accommodate me. The office was immaculate, and very clean.
Google
5.0/5
Jul 1, 2021
Google Ideal Image Marietta - East Cobb
I was happy with the service. The technician was attentive to details and made sure every section was lasered.
Google
5.0/5
Jun 30, 2021
Google Ideal Image Marietta - East Cobb
Amy did an awesome job on my LHR and the staff Kadiyah, Brooke, Dedra were very helpful and kind.
Google
5.0/5
Jun 29, 2021
Google Ideal Image Marietta - East Cobb
Great First Time!
Google
5.0/5
Jun 29, 2021
Google Ideal Image Marietta - East Cobb
It’s always a pleasure to come to Ideal image-Marietta. Everyone is so nice and knowledgeable. Special shout out to Debra, Katie, Brooke and Kadiyah. Thanks ladies for everything !
Google
5.0/5
Jun 29, 2021
Google Ideal Image Marietta - East Cobb
Came in for my second round of cool sculpting today and I always have an awesome experience!! Dedra did an amazing job! And the ladies at the front desk were very helpful! I 100 times recommend!! Thanks so much for you all’s hospitality Dedra, Kadiyah, Brooke, and Katie!
Google
5.0/5
Jun 29, 2021
Google Ideal Image Marietta - East Cobb
Dedra, Kadiyah, Brooke and Katie are wonderful! So friendly and helpful.
Google
5.0/5
Jun 29, 2021
Google Ideal Image Marietta - East Cobb
Great experience with Kristi. She was attentive and addressed my needs. Made sure I was comfortable at all times. Definitely recommend her and this location. Slow pace and no pressure. The front desk girls were also welcoming and friendly. It’s farther out from the other locations for me but I don’t mind having a pleasurable session. Thanks for the delightful experience.
Google
5.0/5
Jun 29, 2021
Google Ideal Image Marietta - East Cobb
I had a great experience on my first sessions of cool sculpting. Everyone was great and so helpful. They really made you feel comfortable as I was super nervous not knowing what to expect. Dedra kadiyah Brooke and katie thank you to the entire staff.
Google
5.0/5
Jun 29, 2021
Google Ideal Image Marietta - East Cobb
If you have any gitters about your appointment I hope your assigned Nurse is as gentle and patient as Lauren. I must say she made the appointment just a little more tolerable. Thanks Ma'am, much appreciated!
Google
5.0/5
Jun 29, 2021
Google Ideal Image Marietta - East Cobb
If you have any gitters about your appointment I hope your assigned Nurse is as gentle and patient as Lauren. I must say she made the appointment just a little more tolerable. Thanks Ma'am, much appreciated! See you next time.
Google
5.0/5
Jun 28, 2021
Google Ideal Image Marietta - East Cobb
I was very pleased with Dedra. She was friendly and had a great personality. I’m looking forward to coming back for my finial treatment!
Google
1.0/5
Jun 28, 2021
Google Ideal Image Marietta - East Cobb
Terrible service and communication about my contract. I had an appointment scheduled in May 2021 that I canceled days in advance. The associate told me she would call me back to let me know what days she has available to reschedule and no one ever called. I called today (June 28, 2021) and was told by Tadaysha that my contract ended in December 2020. I was never informed about my contract ending and in fact had an appointment in March 2021 (no fee) and a scheduled appointment May 2021 (no fee was mentioned when scheduled). Tadaysha said my May appointment was a touch up and would cost “a small fee” of $200 dollars. Which I was never informed of so had I come in May, I would’ve had a fee that no one told me about. After I’ve paid close to $2000 in full for 18 months worth of services that I did NOT receive due to them closing for MONTHS due to Covid. I called them the entire time during Covid March 2020-July 2020, they kept a saying someone would call back to schedule my appointment. 3 months of my plan gone with no appointments and they refuse to allow me to make it up. No communication that my “contract ended” in December 2020 until June 28, 2021. I’m not surprised that the communication is terrible. Every time I go in there, it’s new people. So I’m sure it’s hard to communicate everything with such high employee turnover rate. I would not recommend this office. Go somewhere else.
Google
5.0/5
Jun 28, 2021
Google Ideal Image Marietta - East Cobb
What an amazing experience! From the specialist who did my consult and financing, to the receptionist who scheduled my appointments and the tech who performed my services. So glad I took the leap to start with ideal image. Thank you! I will recommend all my friends 🙂
Google
5.0/5
Jun 25, 2021
Google Ideal Image Marietta - East Cobb
I was very pensive about going to a corporate owned MedSpa. I was accustomed to going to plastic surgeons office for these procedures. From the consult to the extremely professional and expert services of Dedra..I could not be more pleased. Anyone can “enhance” any part of your body or face. Vaughn and Kadiyah will work with your budget as well as your needs. Thanks for helping me feel my best!
Google
5.0/5
Jun 21, 2021
Google Ideal Image Marietta - East Cobb
Dedra was amazing! She was enjoyable to talk to during my procedure and made it a nice experience. I highly recommend her for any procedures!
Google
5.0/5
Jun 17, 2021
Google Ideal Image Marietta - East Cobb
She was great!
Google
5.0/5
Jun 14, 2021
Google Ideal Image Marietta - East Cobb
Hannah was great and very informative. Even though I’ve already researched cool sculpting, she provided more details and personal experiences with herself and client feedback. I’m looking forward to my future treatments
Google
4.0/5
Jun 11, 2021
Google Ideal Image Marietta - East Cobb
My experience was amazing , very helpful and explained everything . I felt super comfortable! Only downside the scheduling . I’m due for my second treatment beginning of August and I could even book same location because no opening and appointment I was able to get not till end of Aug…. 😩
Google
5.0/5
Jun 9, 2021
Google Ideal Image Marietta - East Cobb
The nurses are very professional and knowledgeable. The service used to be great until a couple of months ago. Now it's difficult to make or change an appointment. They seem to care more about new clients than existing clients. I had to call 3 people to change my appointment a month in advance. They need to hire more nurses or stop taking new clients.
Google
5.0/5
Jun 7, 2021
Google Ideal Image Marietta - East Cobb
The Spa is beautiful and the staff was very friendly. My nurse was very informative and she made me very comfortable during my treatment
Google
5.0/5
Jun 6, 2021
Google Ideal Image Marietta - East Cobb
Always a pleasant experience! super friendly staff, knowledgeable & informative
Google
5.0/5
May 28, 2021
Google Ideal Image Marietta - East Cobb
Fast, friendly and professional environment. Awesome!
Google
2.0/5
May 27, 2021
Google Ideal Image Marietta - East Cobb
The sales woman Katrina was very personable and professional, but you need a technician on the consultation zoom call. The sales person recommended the wrong type of filler for my needs, so my results were not what I was expecting. It would be better for your patients if you had someone who knows about the products rather than just the sales person trying to up-sale the customer. My technician was pleasant, professional, and kind.
Google
5.0/5
May 27, 2021
Google Ideal Image Marietta - East Cobb
Mary was so professional and informative. I really appreciated the easy consult and the convenience of the starting process.
Google
1.0/5
May 25, 2021
Google Ideal Image Marietta - East Cobb
This is for all locations of Ideal Image as of late: I used to be very happy with Ideal Image. However I have called over the last 2 months probably 8 times and left messages. They do not answer nor call me back.
Google
5.0/5
May 25, 2021
Google Ideal Image Marietta - East Cobb
Very professional
Google
4.0/5
May 23, 2021
Google Ideal Image Marietta - East Cobb
I drove over 30 minutes and when I arrived I was told that I couldn’t start my treatment because of the vaccine shot. You knew this before hand that it was a waiting period so someone should have emailed me . This was my gas and time.
Google
5.0/5
May 20, 2021
Google Ideal Image Marietta - East Cobb
Hannah Is great and made me feel super comfortable at all times during my cool sculpting procedure. The process was time efficient and the procedure was manageable. Can’t wait to see my results!
Google
4.0/5
May 19, 2021
Google Ideal Image Marietta - East Cobb
It was pleasant. Clean facility and friendly staff. Quick procedure and informative. The scheduling appointment process is not very straightforward.
Google
1.0/5
May 17, 2021
Google Ideal Image Marietta - East Cobb
Experience ok but can’t get another appointment so I was put on a waitlist. For this reason I will never buy from here again. My last appointment was 10 weeks out when the girl told me I needed to be there in less than 8 and now I can’t get an appointment at all. Close to asking for my money back.
Google
5.0/5
May 12, 2021
Google Ideal Image Marietta - East Cobb
Thank you for the service. Everyone was really polite and helpful. Although I was late the nurse was really nice and able to treat me. The location is great too.
Google
1.0/5
May 11, 2021
Google Ideal Image Marietta - East Cobb
I'm waiting to hear back about my billing because I've over paid and my ideal image location printed me an invoice that makes no sense The nurses all tell me something different in regards to the lazer and what level I'm at and how it works Today after my appointment I balled my eyes out because of how painful and traumatic the experience was.
Google
5.0/5
May 6, 2021
Google Ideal Image Marietta - East Cobb
My laser treatments has been amazing! I couldn’t be more pleased with the results I’m seeing. I totally had a great session today with Kristy.. She was gentle, very informative, and attentive. Thanks Ideal Image! Tahisha😊
Google
1.0/5
Apr 28, 2021
Google Ideal Image Marietta - East Cobb
Really disappointed in my experience at Ideal Image. I arrived 15 minutes before my appt only to be told that my appointment was cancelled because I never responded to a text message. The frustrating part is I was never received the text message that was supposedly sent. The receptionist said "geez, this is happening a lot". They did squeeze me in but we only after insisting they need to honor the appt & telling them they could go as fast as they wanted. Certainly made me feel like they were doing me a favor despite their technology issues. When it came time to pay the bill they could not get my bill correct, they charged me what they "thought it would be" but my receipt still showed I owed $400. They promised they would have a corrected bill over to me the following day, I have never received it. I have followed up several times by phone for that corrected bill, at this rate I would not be surprised if they turned me over to collections because of a past due bill. Trying to get through to anyone at this location or at corp billing is a joke. I have left messages at the location, left messages for the manager & when I call corp they transfer me to a billing dept that has more than a 30 minute hold time.
Google
1.0/5
Apr 27, 2021
Google Ideal Image Marietta - East Cobb
When i first signed up I zoom my problem area abs expressed I don’t want surgery and I was told we can contour your abs and lower tummy. At my first, second & third visit I’m told you will possibly need a mini tummy tuck-so disappointed.....I wish she had told me this instead of taking my $5,000. I hear people say you have wasted your money. But I say I will complete the sessions and pay them off and maybe do tummy tuck next year. Shame on me for trusting this was for me. Not happy but my lost & idea image get their money upfront. Smh & pray
Google
5.0/5
Apr 23, 2021
Google Ideal Image Marietta - East Cobb
Yesterday I had Hanna work on my treatment. She was awesome and attentive!
Google
5.0/5
Apr 21, 2021
Google Ideal Image Marietta - East Cobb
I have been going to Ideal Image for a full face laser for several months now and have had the best experience. I noticed a huge difference after my first appointment and every time I see even more progress. Lauren is the nurse who I see and she’s so sweet and easy going. Talks me through it and is very knowledgeable.
Google
4.0/5
Apr 14, 2021
Google Ideal Image Marietta - East Cobb
Update:after posting this review I was contacted promptly and everything was taken care of quickly. Aside from my issues, the people I spoke to at my appointment were very friendly and the location was very nice and clean! Ideal Image makes you pay upfront for the contract for your services without even seeing you first. I signed a contract for laser hair removal and came for my first appointment at this location only to be told that I was not a candidate and that the office manager would contact me about a refund within 48 hours. It has now been a few days and no contact. I have tried calling and they never answer the phone. Calling corporate they just give you the run around. I'm now trying to figure out how to get a refund and this loan eliminated that I'm now on the hook for, for services that they told me I couldn't even receive.
Google
5.0/5
Apr 14, 2021
Google Ideal Image Marietta - East Cobb
Today I went to my first ever appointment to get fillers because I have a twitch that causes me to wink and added a huge crease to my smile line.. Laura and Justin were awesome! I saw immediatel results and I am extremely pleased. I would definitely recommend ideal image.
Google
2.0/5
Apr 12, 2021
Google Ideal Image Marietta - East Cobb
Service was not done due to health concerns which could have been phoned in prior to my arriving at my appointment and changes to the appointment could have already been taken care of.