Marietta (East Cobb)

1100 Johnson Ferry Road
Unit 325
Marietta, Georgia 30068
470-377-7840

Current Promotions

Monday 08:00am - 08:00pm
Tuesday 08:00am - 08:00pm
Wednesday 08:00am - 08:00pm
Thursday 08:00am - 08:00pm
Friday 08:00am - 08:00pm
Saturday 08:00am - 08:00pm
Sunday Closed - Closed
  • Our Marietta MedSpa is located at the corner of Johnsons Ferry Rd. and Woodlawn Dr. NE in the Woodlawn Pointe shopping center. We are within the East Cobb community, and near Smyrna, Roswell, Acworth, and Sandy Springs.
  • Our professional staff of Registered Nurses have been extensively trained at our Cosmetic Institute. They are skilled in a range of services including Laser Hair Remover, CoolSculpting, Ultherapy, BroadBand Light Therapy (IPL), as well as cosmetic injectables such as Botox, Juvederm, and Restylane. Whether you are looking get rid of stubborn fat or hair, or looking to refresh your look with our Injectables, BBL, and Ultherapy, we have a treatment that works for you!
  • Our professional staff will customize treatment plans that are unique to each individual’s needs, while delivering fantastic, natural looking results. Our caring staff is available to speak with you to answer any questions that you may have. We are devoted to helping you to achieve the fantastic results you deserve.
  • Give us a call, or come by and see us at our Marietta Ideal Image, we’d love to meet you!

Our MedSpa is located at 1100 Johnsons Ferry Rd. Ste. 325 in Marietta. We are in the Woodlawn Pointe Shopping Center. We are right in the corner of the center, just doors away from Publix Supermarket and behind the FedEx store. Please do not hesitate to call if you are having difficulties finding us, have a question, or just want to chat. We are happy to help in any way.

From Smyrna
    1. Take Windy Hill Rd. SE to Cobb Parkway S/41 N/GA 5
    2. Turn left onto Cobb Parkway
    3. Make a right on Terrill Mill Rd. SE
    4. Terrill Mill Rd. SE becomes Terrill Mill Dr. SE after 3.39 miles
    5. Terrill Mill Dr. SE then becomes Lower Roswell Rd. in 0.23 miles
    6. Continue down Lower Roswell Rd. for 3.56 miles
    7. Turn left onto Johnsons Ferry Rd. (just past Perkins Dr.)
    8. Our location will be on the right. (just past Little Willeo Rd. – If you reach Woodlawn Dr. you’ve gone too far)
From Roswell
    1. From Atlanta St./GA-9/GA-120
    2. Turn right onto Marietta Hwy/GA-120
    3. Continue to follow GA-120 (GA-120 is just past Park Square Ct. – J. Christophers is on your left)
    4. Turn left onto Timber Ridge Rd. (will be just after Bellingham Dr. NE)
    5. Turn right onto Little Willeo Rd.
    6. Make a right onto Johnsons Ferry Rd.
    7. Our location will be on the right
From Sandy Springs
    1. Going north on Roswell Rd NE/GA-9
    2. Take the 1st left onto Johnsons Ferry Rd. NE (if you reach Sandy Springs Ct., you’ve gone too far)
    3. After 1.02 miles, turn left onto Johnsons Ferry Rd. NW
    4. Our location will be on your right
4.4/5
4.4 /5
588 Reviews

Google
5.0/5
Nov 11, 2022
Google Ideal Image Marietta - East Cobb
It was a great experience,no pressure
Google
4.0/5
Nov 9, 2022
Google Ideal Image Marietta - East Cobb
Very nice
Google
5.0/5
Nov 4, 2022
Google Ideal Image Marietta - East Cobb
Deedra is fantastic. I’ve been to several locations and had several nurses and technicians and she really is the best!!
Google
5.0/5
Oct 29, 2022
Google Ideal Image Marietta - East Cobb
Diedra had amazing insights and knowledge regarding my Botox! She was a professional, fun, and super effective nurse and provider. I've been getting wrinkle relaxer and filler treatments for about 9 years, many of those years with Ideal Image, and Diedra ranks top among their nurses/providers - thanks Diedra, and thanks Ideal Image East Cobb!
Google
5.0/5
Oct 28, 2022
Google Ideal Image Marietta - East Cobb
Love this place!! Highly recommend.
Google
5.0/5
Oct 28, 2022
Google Ideal Image Marietta - East Cobb
Whitney is so amazing and she works fast. I’m such a happy camper! I’ll also be requesting Whitney every time I come to the Marietta location if she’s available 🫶🏼
Google
5.0/5
Oct 17, 2022
Google Ideal Image Marietta - East Cobb
I recently had a laser hair removal service. The office and treatment rooms were clean. The nurses are highly trained and well educated. I was pleasantly surprised that the procedure was virtually painless compared to waxing. Overall I had a great experience and am excited for my results.
Google
5.0/5
Oct 17, 2022
Google Ideal Image Marietta - East Cobb
Excellent
Google
5.0/5
Oct 17, 2022
Google Ideal Image Marietta - East Cobb
I absolutely love my filler and my technician was amazing. Ideal image is my only go to!
Google
5.0/5
Oct 15, 2022
Google Ideal Image Marietta - East Cobb
Always the best service
Google
5.0/5
Oct 15, 2022
Google Ideal Image Marietta - East Cobb
Had the juvederm with Marilyn and she was wonderful
Google
5.0/5
Oct 10, 2022
Google Ideal Image Marietta - East Cobb
Whitney was AMAZING! the experience and outcome of my treatment at Ideal Image in Marietta is a Total Game changer!
Google
5.0/5
Oct 10, 2022
Google Ideal Image Marietta - East Cobb
Meredith and Meliza were gentle and very accommodating when I explained I was nervous and scared. Thank you both for taking great care of me!
Google
3.0/5
Oct 8, 2022
Google Ideal Image Marietta - East Cobb
I begin receiving services almost 20 years ago and should be considered a lifetimer by now, set price, and recently since coming to the Roswell Rd location in East Cobb my prices are now fluctuating. Not happy at all and will continue my complaint with corporate.
Google
1.0/5
Oct 8, 2022
Google Ideal Image Marietta - East Cobb
What's the point of paying for services when they can never schedule you? They cancel all the time, and never offer anything but a "sorry". My appointments are supposed to be 6 weeks apart, and it's more like 3 months apart. This means less appointments for what I pay for. It feels like a ripoff. Why take so many clients when you can't service them?
Google
5.0/5
Oct 7, 2022
Google Ideal Image Marietta - East Cobb
Super friendly staff and beautiful layout! Did the cool tone for the first time and can’t wait to see the results!
Google
5.0/5
Oct 3, 2022
Google Ideal Image Marietta - East Cobb
Wonderful staff and I love my results
Google
5.0/5
Sep 29, 2022
Google Ideal Image Marietta - East Cobb
Marilyn was awesome at explaining every step of the process and what to expect from my BBL treatment. Great experience!!
Google
5.0/5
Sep 29, 2022
Google Ideal Image Marietta - East Cobb
The love the hospitality and professionalism at this location. I travel an extra 30 minutes just to be serviced here which takes between 55-70+ minutes. Thank you, Marilyn.
Google
1.0/5
Sep 27, 2022
Google Ideal Image Marietta - East Cobb
I live an hour away and this is the closest location to my house. Unfortunately, every time I get to my appointment, there’s a reason why I cannot be seen. It’s extremely frustrating and the communication factor is missing when engaging with customers. If the faculty cancels my appointment, it should be communicated prior to my hour drive. I do not recommend this location.
Google
5.0/5
Sep 26, 2022
Google Ideal Image Marietta - East Cobb
Amazing experience, every staff member was absolutely incredible and explained everything about the treatment as well as answered all the questions I had. 1000% recommend this location!
Google
3.0/5
Sep 24, 2022
Google Ideal Image Marietta - East Cobb
(9/24/22 Update I have been scheduling with Whitney. Love her!! She's amazing!! The over all company idk that I'd ever use again but as long as I go I only want to see Whitney at the marietta location. She's definitely worth 5 stars!!!!) I like the services but the scheduling is horrible. It's almost impossible to get an appointment!! You go every 6 weeks but they can't schedule 6 weeks out. It's the craziest thing ever. So you have to make sure you call in the allotted amount of time hoping there is a time spot that works for you. Then you call and it's just horrible. I've only canceled one appointment because of me having surgery and there again there was appointment issues. Other than that 99% of the staff are great. I walk in there's Noone's there they are very nice to your face. So far I've only had one women I didn't care for. Would definitely recommend if the scheduling wasn't so bad ( and driving an hr to these appointments scheduling is a big deal!!)
Google
5.0/5
Sep 21, 2022
Google Ideal Image Marietta - East Cobb
I arrived a few minutes early and they still walked me straight back for my service. My tech was fast and efficient and had me on my way in less than 15 minutes and that was with 2 areas. This location is not the closes to me by far but they are so efficient and nice that I don’t mind the drive
Google
5.0/5
Sep 21, 2022
Google Ideal Image Marietta - East Cobb
Wonderful experience, Keona explained everything to me in detail and very professional!
Google
5.0/5
Sep 15, 2022
Google Ideal Image Marietta - East Cobb
Everyone at this clinic is amazing and super nice.Whitney did my cheek fillers and it looks amazing!!! Can’t wait to see the final result 10/10
Google
5.0/5
Sep 15, 2022
Google Ideal Image Marietta - East Cobb
Marilyn conducted my treatment and she was absolutely fantastic. I had heard never had a filler before and was so pleased with the results! She was incredibly gentle and light handed. I will definitely be back! I highly recommend Marilyn.
Google
4.0/5
Sep 15, 2022
Google Ideal Image Marietta - East Cobb
Lauren was great. I received Botox in my forehead and "11's". I had very little bruising or bleeding. There were some employees gathered at the front desk while I was waiting. There was a lot of chatter and I couldn't tell for sure but possibly comments about other guests. It gave a less than professional air.
Google
5.0/5
Sep 13, 2022
Google Ideal Image Marietta - East Cobb
I had injections with Marilyn today, and she was amazing!! Made me feel so comfortable; I love my results! Thank you for making me feel beautiful
Google
5.0/5
Sep 13, 2022
Google Ideal Image Marietta - East Cobb
Had a fabulous Ultherapy treatment with Allison and Meredith! Thanks so much. See you again soon!
Google
5.0/5
Sep 13, 2022
Google Ideal Image Marietta - East Cobb
Top notch customer service from the moment I walked in to the second I left. Those ladies did not miss a beat. I will continue to visit this location.
Google
5.0/5
Sep 13, 2022
Google Ideal Image Marietta - East Cobb
Great experience, was treated by Kaitlyn and Jackie , they were very patient and skilled. Will definitely be back for more treatment with than!
Google
5.0/5
Sep 8, 2022
Google Ideal Image Marietta - East Cobb
I had cool sculpting done by Fantasia and Meredith. Both nurses were very knowledgeable and explained the treatment very well. I was well informed. I felt very comfortable throughout my treatment. Highly recommend them
Google
5.0/5
Sep 8, 2022
Google Ideal Image Marietta - East Cobb
Vaughn and Deidra were both so sweet. My treatment went well and I am happy with my results. Deidra and Vaughn thank you so much!! I hope to see ya’ll soon!!!!
Google
5.0/5
Sep 8, 2022
Google Ideal Image Marietta - East Cobb
Loved my CoolSculpting experience! My nurses Fantasia and Meredith made the process seamless and comfortable. I would highly recommend this service!
Google
1.0/5
Sep 7, 2022
Google Ideal Image Marietta - East Cobb
Services were fine, other than that they didn't work. I have been receiving treatment since 2016 with the results of slight thinning of hairs, but no drastic change. I finished my agreement in 2018, and continued to pay for touch up services until 2021, when I thought it would be best to see if they happened to have a sale going for a new agreement and if it would make sense and save money to do that instead. I signed up for the agreement (be aware, there was a change in amount of treatments, use to be 9 standard treatments + 3 free and now the new agreements are 5 standard treatments + 4 free touchups). What doesn't make sense is their agreement clearly says 7 - 10 treatments to reach results depending on the person, but you only receive 5 Standard treatments. Well, be aware if you wish to stop doing business with Ideal Image, you will only receive a refund for the amount of services for the standard 5 treatments, because they claim the 4 touchups are free. My agreement total was $ 3,100 and they only refunded me back $ 500, due to not receiving 1 treatment, when I only received 4 treatments and I broke down the pricing for 9 treatments of services rendered was $ 1,240, I should have received $ 1,860 back in refunds, so I spend $ 2,100 for nothing. The amount they broke down for 5 treatments, was 2x the amount I was paying in touch up fees. Make sure you are positive this is the company you want to work with. The whole process of trying to schedule was terrible because their laser broke numerous times and I proactively schedule 2 -3 appointments at one time. So that threw off all of my other appointments. My timeline per session was supposed to be 6 weeks, but most of the time due to the scheduling issues was 8 - 10 week timeframes. This company is too pricey to continue doing service on an agreement + on top of having to pay for touchups constantly. The nurses are nice, but between the scheduling issues and trying to get my chart since 2016 was a nightmare also getting anyone on the phone is a whole different story. You have a higher chance of getting struck by lightening then getting someone on the phone. If I could give the business as a whole 0 stars then I would but unfortunately, I have to rate them a 1 star. I will never do business with this overpriced 'brand name' of a company again. I highly recommend Milan, you will never have to pay for another touchup fee again, the services are for life. If you don't see any results continue going, if later on down the road dormant hairs erupt, you can go and get services done and you will never pay another fee again, which is great for women as we go through so many different phases in life (pregnancy, hormonal changes, menopause, etc) where hairs will show up because of those hormonal changes. If you want to spend good money that is going to last, Milan is the place for you. Go check them out, you will not regret it !
Google
5.0/5
Sep 2, 2022
Google Ideal Image Marietta - East Cobb
Came in for Botox, Amanda was amazing! Very friendly and professional. I will be back!
Google
1.0/5
Sep 1, 2022
Google Ideal Image Marietta - East Cobb
I did a video consultation over a month before my appointment. I was lied to and tricked into purchasing the membership. I was told that I could get the treatment before I paid for the membership. Once I paid and waited a month for the appointment, they told me my skin tone didn't qualify for the procedure. I get to the office because, they keep putting me on hold while waiting for someone to process my cancellation and issue my $250 refund. The check in clerk said that Ideal Image Marietta, GA does not have a copy of my contract, and even though they are promising a refund, they can't tell me when, give me any confirmation documents of canceling my membership or cancel my membership. Very poor customer service and refusing to give me a refund without a hassle. Refusing to cancel my membership due to their error. I will be reporting this to the better business bureau.
Google
5.0/5
Aug 31, 2022
Google Ideal Image Marietta - East Cobb
Every treatment at this location is fantastic. The staff is incredibly thorough, friendly, and overall enjoyable to be around ! I always leave feeling like every area was hit and with the advice I need to make the most out of my treatments.
Google
5.0/5
Aug 30, 2022
Google Ideal Image Marietta - East Cobb
My experience was great I'm sorry can't remember my nurses name but she was nice and respectful an because of her I will return ☺️ to ideal image east Cobb location thanks to everyone that made this experience great!
Google
4.0/5
Aug 27, 2022
Google Ideal Image Marietta - East Cobb
Very great
Google
5.0/5
Aug 26, 2022
Google Ideal Image Marietta - East Cobb
Honestly amazing. Very clear, thorough accurate and honest information. I have used ideal image for various services over the last decade. I have also bought laser hair removal for mom. Very trustworthy business and quality work.
Google
5.0/5
Aug 26, 2022
Google Ideal Image Marietta - East Cobb
This place is so clean and everyone is always welcoming. From the front desk to every single nurse.. it always feels like I'm visiting friends. No question is dumb and they educate you on all of the services. Keep doing what you guys are doing see you next visit.
Google
5.0/5
Aug 26, 2022
Google Ideal Image Marietta - East Cobb
Whitney was so kind and wonderful!
Google
5.0/5
Aug 25, 2022
Google Ideal Image Marietta - East Cobb
Marilyn was great!
Google
5.0/5
Aug 25, 2022
Google Ideal Image Marietta - East Cobb
First time getting Botox. The nurses made me feel so comfortable!
Google
5.0/5
Aug 25, 2022
Google Ideal Image Marietta - East Cobb
I saw Amanda today for my very first botox treatment (Forehead lines/crows feet lines) . She was very thorough, helpful, answered all my questions. Amanda made me feel very comfortable. I highly recommend Amanda to anyone looking to have Botox injections done.
Google
5.0/5
Aug 25, 2022
Google Ideal Image Marietta - East Cobb
Love this place! Very thorough and they provide excellent service every time!
Google
4.0/5
Aug 25, 2022
Google Ideal Image Marietta - East Cobb
The technician I worked with was very kind, I was concerned about how LGBT friendly they would be, but was made to feel quite welcome, a relief and good business practice given how LHR services are needed by the Transfem community. Prices are rather high though compared to smaller local places, and there is a lot of Sales pressure so be advised. Pain was perfectly manageable and they seemed more concerned with getting me seen right, than getting me through fast, if that makes sense. Overall, would recommend.
Google
5.0/5
Aug 23, 2022
Google Ideal Image Marietta - East Cobb
I enjoyed the experience she was great at explaining how things would work. She was pleasant to deal with.
Google
4.0/5
Aug 23, 2022
Google Ideal Image Marietta - East Cobb
Very pleasant and answer the questions when asked
Google
5.0/5
Aug 16, 2022
Google Ideal Image Marietta - East Cobb
Lauri and Stefanie were both wonderful
Google
5.0/5
Aug 13, 2022
Google Ideal Image Marietta - East Cobb
Great customer service, clean facility, the nurses take the time to listen to patients needs and concerns and they’re very easy to talk to.
Google
4.0/5
Aug 11, 2022
Google Ideal Image Marietta - East Cobb
Quick and easy. I am getting laser on my face. In and out in 15 mins.
Google
5.0/5
Aug 10, 2022
Google Ideal Image Marietta - East Cobb
Thanks to Marilyn at ideal Image in Mariette she was very knowledgeable nice professional great experience for my 1 st time !!!
Google
5.0/5
Aug 10, 2022
Google Ideal Image Marietta - East Cobb
Amanda did a wonderful thorough job with my laser hair removal treatment
Google
5.0/5
Aug 9, 2022
Google Ideal Image Marietta - East Cobb
Whitney is always my favorite for my laser treatments. I feel like she actually cares about my results and does a very through job. 🙂
Google
1.0/5
Aug 8, 2022
Google Ideal Image Marietta - East Cobb
Horrible experience. They never have any available openings, they cancel your appointment at the last minute and then they take months to reschedule you. They are quick to take your money but slow to provide you with the services you paid for IN ADVANCE! Never again will I get another package from Ideal Image! Please shop at smaller boutiques that actually care about you and your time.
Google
5.0/5
Aug 5, 2022
Google Ideal Image Marietta - East Cobb
Johnathan was very well informed on the questions I had. He also made me smile very big.
Google
1.0/5
Aug 5, 2022
Google Ideal Image Marietta - East Cobb
It is very hard to get appointments at the facilitys due to this issue I won’t be able to complete all the treatments I was supposed to receive. I wouldn’t recommend this brand to anyone I know
Google
5.0/5
Aug 4, 2022
Google Ideal Image Marietta - East Cobb
My Goodness, I was so pleased. Marilyn made me feel very comfortable throughout the treatment. She explained each step as we went along. She listened to my needs and addressed them all. I even asked to make sure she was with me at my next appointment. Ideal Image delivers!
Google
5.0/5
Aug 3, 2022
Google Ideal Image Marietta - East Cobb
Lauren was Amazing!!! So down to earth!!
Google
5.0/5
Aug 2, 2022
Google Ideal Image Marietta - East Cobb
Whitney is the best!!
Google
5.0/5
Aug 1, 2022
Google Ideal Image Marietta - East Cobb
I had my last laser hair removal appt with Whitney. She was awsome, very professional and patient. Listening to my needs. Also, front desk lady was very helpful and sweet as well. Thank you all.
Google
5.0/5
Jul 31, 2022
Google Ideal Image Marietta - East Cobb
Thoroughly enjoyed my treatments thus far: bbl, ultherapy, and laser hair removal
Google
5.0/5
Jul 30, 2022
Google Ideal Image Marietta - East Cobb
This is my favorite ideal image location that I've gone to in Metro Atlanta for laser hair removal. The staff is very professional and the technicians are really thorough and ensure they are covering the areas that there is still hair growth. I will be making the rest of my appointments for this location no matter if it is convenient for me or not.
Google
4.0/5
Jul 29, 2022
Google Ideal Image Marietta - East Cobb
I definitely recommend East Cobb Marietta location!
Google
1.0/5
Jul 24, 2022
Google Ideal Image Marietta - East Cobb
I was completely satisfied with their customer service--UNTIL they cancelled my appointment (because their "provider called out") and STILL refuse to reschedule my service because "my package ran out" in the mean time. This is the only company I have ever dealt with that penalizes the customer for the failure of THEIR provider. What do you think? They won't even return my calls....
Google
5.0/5
Jul 20, 2022
Google Ideal Image Marietta - East Cobb
Amanda is great, very personable!!
Google
5.0/5
Jul 20, 2022
Google Ideal Image Marietta - East Cobb
Shout out to Autumn, Jackie, and Emma! Saw them today for filler and it was a fabulous experience. They were professional, knowledgeable and made the procedure painless. Will definitely be going back ! Thanks Ladies
Google
5.0/5
Jul 19, 2022
Google Ideal Image Marietta - East Cobb
First time getting filler & Autumn did a great job! Happy with my results!
Google
5.0/5
Jul 16, 2022
Google Ideal Image Marietta - East Cobb
Whitney was wonderful, the treatment was quick and easy, the location was beautiful, and Marissa at the front desk was very sweet and helpful!
Google
5.0/5
Jul 13, 2022
Google Ideal Image Marietta - East Cobb
Absolutely amazing!!
Google
5.0/5
Jul 12, 2022
Google Ideal Image Marietta - East Cobb
Marilyn was amazing!!! First time Lip Fillers!!! Ideal Image thank you so much for everything!!! I will definitely be back soon!!!! 💕🥰💕
Google
5.0/5
Jul 11, 2022
Google Ideal Image Marietta - East Cobb
Great working with Nadia & Vinny today for ultherapy! I can’t wait to see the results!!
Google
1.0/5
Jul 10, 2022
Google Ideal Image Marietta - East Cobb
Wow. My wife and I went to the East Cobb location because she was interested in having her underarm area lasered. We were met by a lady behind the counter. We inquired about the procedure and the cost. It was strange because we were left to explain what she wanted done in full view and earshot of two customers in the waiting area. My wife was expecting some kind of privacy when we were being told about the procedure. My wife is from Asia where privacy is pretty important as culturally the women are relatively modest. Firstly, the employee who was wearing a mask, kept mumbling repeatedly as I asked her to speak louder. I asked her a minimum of 5 times to repeat herself. I had no idea what she was saying as I could only understand every third word. It was about 30 minutes before closing time so the employee may have already “clocked out” for the day. Then she said “masks are required here”. No problem. Doesn’t bother me to wear a mask. But I asked her why the two ladies in the waiting area weren’t wearing a mask. She replied, “Well, they should”, yet made no effort to ask them to put a mask on. Weird. My wife thought she only asked her to put on the mask because she’s Asian. Strange she didn’t ask the white ladies to do it. Then, as we were mercifully wrapping up the “consultation” in the front of the store, she said she would email us the info. I asked her to repeat my email address she would send the information to. I asked her this because I knew she had no intention of sending my wife the info. And I was right. She had no idea what the email address was. It took six or seven times of slowly repeating my email address for her to get it. Crazy. Like a Monte Python sketch. So needless to say, we are going to one of the other laser hair removal places in East Cobb.
Google
5.0/5
Jul 8, 2022
Google Ideal Image Marietta - East Cobb
Dedra! Goodness she was amazing. So professional and made me feel very comfortable. My original treatment was in FL and this was my first time here at Marietta. Thank you!
Google
5.0/5
Jul 7, 2022
Google Ideal Image Marietta - East Cobb
it was wonderful
Google
5.0/5
Jul 6, 2022
Google Ideal Image Marietta - East Cobb
Marilyn is awesome!! She’s very personable and so helpful during the entire treatment! I’ve worked with a few people here and she is by far my favorite!
Google
5.0/5
Jul 5, 2022
Google Ideal Image Marietta - East Cobb
Really enjoyed my experience today. My fourth session getting upper lip and chin laser hair removal. They make the process as quick and painless as possible!
Google
1.0/5
Jul 4, 2022
Google Ideal Image Marietta - East Cobb
This place is a scam. Please disregard good reviews; it's an absolute scam. Especially, if you look outside of google reviews. Their booking process is incredibly easy because they are trying to get your money and get you into a contract (a contract that makes sure you can't get a refund.) They have good customer service until you sign the contract + pay. Getting an appointment is difficult at any location. Getting someone on the phone is difficult and includes extremely long wait times. Their "waitlist" is not accurate nor do they actual implement it. It's just a way to make customers feel like they're being heard; they don't call you. The actual people doing the operations are just cosmetic nurses that aren't that kind or caring. The results of cool sculpting was minimal to none. Plus, they "promise" a follow up months after your procedure to see your progress / results. But, they didn't even do that with me nor did they follow up. They will not reach out to schedule any appointment (you have to reach out and schedule). They also forgot to give me my compression garments every single visit. Very long, bad reviews like this one can often be ignored. I definitely recommend that as you read this, please take every word into consideration. I was heart broken to know I was scammed and didn't receive any of the results that I was so desperately wanting.
Google
4.0/5
Jul 2, 2022
Google Ideal Image Marietta - East Cobb
The people are nice but they did not seem eager to answer questions or book further services. The wait is long and thus there seems to be no need from the counter staff to continue relations. I’m sure I will go back only because this location is convenient. I have been getting services over the years from ideal image and trust the name.
Google
5.0/5
Jul 1, 2022
Google Ideal Image Marietta - East Cobb
Super easy and exciting. I decided to get lip fillers after always wishing my lips were a bit fuller especially the top - and then all of a sudden I decided to look into making it happen and found out it was affordable so I went for it. They made the process easy and I got an appointment to have it done the day after my video consultation! I’m going this evening and I can’t wait!
Google
5.0/5
Jun 30, 2022
Google Ideal Image Marietta - East Cobb
Front desk staff is always pleasant and helpful. Nurses as well. They seem to enjoy what they do. Always a pleasant experience.
Google
1.0/5
Jun 30, 2022
Google Ideal Image Marietta - East Cobb
I started before COVID and when covid hit everything closed. When things started to open back up I tried calling for an appointment and no one called back. I finally got an appointment and they had to start at the lowest strength again and said they were not going to honor my Visits due to contact expiration date that I never knew it had. I sent several emails to Natalie with absolutely no response to discuss my contract. They also did not have an employees to work so they sent me to a different location and never faxed the records so I again had to start at the lowest strength. I am beyond frustrated and feel like I should get a complete refund. This was something that was so important and private to me. I finally got up the nerve to go in and get treatment but it was not very successful and the only thing they did was gone me two extra visits which they never called me for the last one because they didn't have any Saturday or late night appointments available and at this point I would have to start at the lowest strength again. I never got the proper treatment and I still have a lot of facial hair that I will have to pay someone else to complete. I do have to say all the nurses they hired were very nice. I am in the medical field and I am so disappointed in my service. It took me a long time to write this because I don't like confrontation but as my hair grows out I can tell I will need to start all over again and I am requesting a refund because I will have to restart from the beginning with another company.
Google
5.0/5
Jun 29, 2022
Google Ideal Image Marietta - East Cobb
I thoroughly enjoyed my experience at Ideal Image. Marilyn took care of me from beginning to end, patiently talking me through each phase of treatment ensuring that I was comfortable and understood everything that was to take place. I wouldn’t hesitate to return for additional services!!
Google
1.0/5
Jun 27, 2022
Google Ideal Image Marietta - East Cobb
Overall this experience has not been good. Lack of communication and the over booking is ridiculous. I had to go MONTHS between treatments. And what is really infuriating is that everyone acts as though it is not a big deal. I had my first appointment, which was terrible and then I got to schedule the next and the staff has zero issues with stating that they can not service people in the time frame that you all commit to. Stop overbooking. It’s not fair to us. I can’t put off paying you, why do you get to put off treating me? Ridiculous and infuriating.
Google
5.0/5
Jun 26, 2022
Google Ideal Image Marietta - East Cobb
Dedra was so amazing. Was my first time going to this location. I usually going to the location closer to my location. But they didn’t have any open appointments. So I drove a hour and a half. It was worth every min. I will definitely be going back to this location. I love Dedra, and how she made me feel, like I matter and ask me questions. That was a plus. So thanks so much Dedra. Love Christopher Campbell
Google
5.0/5
Jun 23, 2022
Google Ideal Image Marietta - East Cobb
So far, so good. Appreciate no high pressure sell job!!! Big points for letting me think it over!
Google
5.0/5
Jun 22, 2022
Google Ideal Image Marietta - East Cobb
Excellent
Google
5.0/5
Jun 20, 2022
Google Ideal Image Marietta - East Cobb
They are amazing everytime
Google
5.0/5
Jun 17, 2022
Google Ideal Image Marietta - East Cobb
Love this location and the staff is amazing. Amy especially is so thorough and quick. All of the techs are great but she really takes the time to make sure the treatment is done in the style you prefer and makes the most of every appointment!
Google
5.0/5
Jun 17, 2022
Google Ideal Image Marietta - East Cobb
Amanda was great! She was thorough with the treatment and nice to talk with.
Google
5.0/5
Jun 9, 2022
Google Ideal Image Marietta - East Cobb
I received botox from Melissa Z and Lu and they were incredible! So helpful and knowledgeable and made me feel so comfortable. I can’t wait to see my results!
Google
5.0/5
Jun 9, 2022
Google Ideal Image Marietta - East Cobb
Meliza did my Botox and she was wonderful!!!
Google
5.0/5
Jun 4, 2022
Google Ideal Image Marietta - East Cobb
This location is the best one in Atlanta by a landslide. I tried most if not all of them. They are so professional, clean, so kind and so knowledgeable about their services. I have never met someone here who wasn’t amazing. This is the location to go to 250%! I have never had an issue getting an appointment either. There’s a one star review listed here that’s upset cause she could only get 5 treatments in a year, and that makes it sound bad, but considering you need to go about 8 or more weeks apart, you can only realistically get 6 treatments in a year give or take I’d guess.. so don’t let her discourage you. Don’t trust one star reviews they are so dramatic. That’s not their fault. Schedule your appointments while you’re still there so they’re scheduled ahead of time and you won’t have a problem!
Google
5.0/5
May 31, 2022
Google Ideal Image Marietta - East Cobb
Loved my first appt - nurse was knowledgeable and patient with me. I'll definitely come back for more service. Manager was able to schedule me for next day service!
Google
5.0/5
May 30, 2022
Google Ideal Image Marietta - East Cobb
Dedra did an amazing job! I came in for basic fillers 3 weeks ago and my lips are gorgeous☺️
Google
5.0/5
May 27, 2022
Google Ideal Image Marietta - East Cobb
Wonderful
Google
5.0/5
May 26, 2022
Google Ideal Image Marietta - East Cobb
was very simple and comfortable
Google
5.0/5
May 26, 2022
Google Ideal Image Marietta - East Cobb
Professional and quick.